Microsoft Community Microsoft Community AffairsAffairs

2929thth September 2010 September 2010BelgradeBelgrade

Challenges…Challenges…

“Europe is suffering from a growing professional ICT skills shortage and could lack the competent practitioners to fill as many as 700,000 IT jobs by 2015”Commissioner Neelie Kroes, May 2010Commissioner Neelie Kroes, May 2010

“Over half of Europeans (250 million) go online every day but 150 million Europeans – some 30% - have never used the internet.”EU Digital Agenda, May 2010EU Digital Agenda, May 2010

“Within 5 years 90 per cent of jobs will require ICT skills, across all sectors, making skills, training and education in ICT a critical priority for employment and job prospects”

IDC Report - IDC Report - Post Crisis: e-Skills are Post Crisis: e-Skills are Needed to Drive Europe's Innovation Needed to Drive Europe's Innovation Society. Society. Dec 2009Dec 2009

“Immigrant women clearly identify access to IT as critical to improve their social & economic status in the EU…Immigrant women with no or basic e-skills show higher level of unemployment Immigrant Women, e-Skills & Immigrant Women, e-Skills & Employability in Europe study. Employability in Europe study. Mar 2010Mar 2010

“Training of people in the workforce must be undertaken….Certification is crucual for ICT professionals”IDCIDC

Enhancing digital literacy, skills & e-inclusion

The digital era should be about empowerment and emancipation; background or skills should not be a barrier to accessing this potential...Commissioner Neelie Kroes

EU Digital Agenda aims to… Bridge the digital skills gap by promoting greater coordination of ICT skills

initiatives at Member State level, especially by proposing digital literacy & competences as a priority of the European Social Fund.

Promote the supply & demand of ICT skills in the labour market by developing tools by 2012 to identify the competences of ICT practitioners & users, so that companies seeking employees with particular ICT skills can easily compare their skills

Targets for 5 year plan: 2013 - 50% of citizens should use online services 2015 - At least 50% of EU households to shop online 2015 - Increase in overall internet usage from 60 to 75% 2015 - Half the proportion of people who have never used the internet

reduced from 30 to 15% 2020 - Fast broadband connections at 30Mb per second for all EU citizens

with at least 50% of households at 100Mb

Microsoft’s CommitmentMicrosoft’s CommitmentOur Citizenship commitment is based on our Corporate mission: Our Citizenship commitment is based on our Corporate mission:

Enable Enable people and businesses throughout people and businesses throughout the world to realize their full potentialthe world to realize their full potential

““It takes more than It takes more than great products to great products to make a great make a great company”company”Bill Gates

To serve the public good through innovative technologies and partnerships and to deliver on our business responsibilities of

growth and value to our customers and employees

Microsoft Corporate Microsoft Corporate Citizenship Citizenship

Responsible Responsible CompetitionCompetition

Privacy, Privacy, Security, and Security, and

Internet SafetyInternet Safety

Innovation Innovation and R+Dand R+D

InteroperabilitInteroperability and IP y and IP

OpportunityOpportunityPublic PolicyPublic PolicyUnlimited Unlimited

PotentialPotential

Community Affairs MissionCommunity Affairs Mission

To enable people and organizations To enable people and organizations in underserved communities in underserved communities

to realize their potential to realize their potential through the power of technology.through the power of technology.

Community Affairs ProgramsCommunity Affairs ProgramsMicrosoft has three main programs to deliver on our mission Microsoft has three main programs to deliver on our mission

to help people and organizations around the world:to help people and organizations around the world:

Execution and evaluation of our Execution and evaluation of our programs is enabled through technologyprograms is enabled through technology

Community Technology Skills Community Technology Skills ProgramProgramEmpowering People Through TechnologyEmpowering People Through Technology

Global IT skills training programFocus on employability and workforce developmentPromotes jobs and economic opportunityWorks with local partner organizations

Total investments across Europe in FY10 exceeded €25m in cash and in kind in 32 countries supporting skills projects to reach approximately 5.4 million people over next three years.

Skills to Skills to enter the enter the

workforce workforce

Skills to advance Skills to advance in current in current

occupation occupation

Skills required to Skills required to start or operate a start or operate a

businessbusiness

Community AffairsCommunity Affairs

EU eSkills Week 2010EU eSkills Week 2010

BELGIUM: National BELGIUM: National

campaign including campaign including

employment agencies &

employment agencies &

NGO Train-the-Trainer

NGO Train-the-Trainer

eventsevents

SLOVAKIA: Discussion SLOVAKIA: Discussion Forum for Be fIT!

Forum for Be fIT! ProgramsPrograms

ROMANIA: Launching ICT ROMANIA: Launching ICT skills portal skills portal

e-aptitudini.roe-aptitudini.ro

Ireland: “Smart Learners”

Ireland: “Smart Learners”

event on Life Long event on Life Long

Learning with Gov Learning with Gov

MinisterMinister

Netherlands: Women Netherlands: Women

Inclusion EventInclusion Event

BULGARIA: MS, BULGARIA: MS, Workshop for Civic Workshop for Civic

Initiatives Foundation Initiatives Foundation & 2 Ministries co-& 2 Ministries co-present on eSkillspresent on eSkills

AUSTRIA: IT Fitness LaunchAUSTRIA: IT Fitness Launch

Access Stable & Secure Access Stable & Secure TechnologyTechnology

Transform through Innovative Transform through Innovative TechnologyTechnologyEconomic & social development opportunities

Optimize Service DeliveryOptimize Service DeliveryIT services, support and training

Software, tools & know-how

Unleashing technology to advance social & economic development

Enab

le thi

s jo

urne

y

Why does technology matter in a Why does technology matter in a downturn?downturn?

• Expand footprint• Deepen impact• Begin new program

• Improve service quality…

• Expand footprint• Deepen impact• Begin new program

• Improve service quality…

Munkanélküliek, Álláskeresok és Segítok Munkanélküliek, Álláskeresok és Segítok Egyesülete Egyesülete (Association for unemployed, job seekers (Association for unemployed, job seekers and helpers)and helpers)

What do they do?Promote training and employment of unemployed people with labor market disadvantages and to provide services related to this field

How big are they?25 volunteers - annual income of 9,225 Euro

What did they receive?2 Project Professional 20071 Visio Professional 20073 Windows Vista Business Upgrade 32-Bit3 Office Professional Plus 20072 OneNote 2007

““The demand for organizing labor market services has increased The demand for organizing labor market services has increased tremendously in the last one and a half years. This has created new tremendously in the last one and a half years. This has created new demands on our organization regarding both quality and quantity of our demands on our organization regarding both quality and quantity of our services. We would not have been able to meet them without this services. We would not have been able to meet them without this software donation.” Mr Kósa József, Association Chairsoftware donation.” Mr Kósa József, Association Chair

How Can We Benefit How Can We Benefit Now?Now?

Software Donations to legally recognized, Software Donations to legally recognized, charitable organizationscharitable organizations

6 titles, total 300 licenses, over two years6 titles, total 300 licenses, over two yearsWin7 upgrade available + wide range of Win7 upgrade available + wide range of productsproducts

Software Assurance ProgramSoftware Assurance ProgramAccompanies donation; 2 yr maintenance offer Accompanies donation; 2 yr maintenance offer providing updates, training, & on-line tools to providing updates, training, & on-line tools to help maximize SWhelp maximize SW

CurriculumCurriculumDigital LiteracyDigital LiteracyW2F localized curriculumW2F localized curriculum

See more at www.microsoft.com/ngoSee more at www.microsoft.com/ngo

www.microsoft.com/ngowww.microsoft.com/ngo

Telecentre Europe Telecentre Europe Telecentre projects committed together Telecentre projects committed together to reach “the 292million e-excluded”to reach “the 292million e-excluded”80+ organizations; 33 European 80+ organizations; 33 European countriescountriesKnowledge-sharing on & off-lineKnowledge-sharing on & off-lineAdvocacy before European Commission Advocacy before European Commission & tools at national level& tools at national levelDeveloping joint funding proposalsDeveloping joint funding proposals

Get online day 2010

On 4 March 2010 Telecentre-Europe held the first ever European Get Online Day. More than 50,000 people were reached by the campaign on the day itself, in 42 European countries, and the online counter recorded a total number of 68,253 people during the whole of EC eSkills Week 2010.

Employment Toolkit

Telecentre-Europe has facilitated a successful partnership between a number of member organisations that led to Key Competences for All, funded under Grundtvig.This project will support enhancement of basic key competences of low qualified adults in order to improve their employability, by means of an alternative learning approach.

Community AffairsCommunity Affairs

Hvala!Hvala!