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CONTENTS

Getting Started Page 03

Introduction Page 05

Home Page Page 06

Accounts

Account Balance Page 09

Transaction History Page 10

My Cards Page 11

Transfers

Send Funds Page 12

Load Mobile Page 14

Load Products Page 16

Profile

Change Profile Page 18

Change Password Page 19

Change PIN Number Page 21

Link Accounts

Card Accounts Page 23

Bills Payment Page 26

Message Centre Page 30

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GETTING STARTED

Welcome to the world of revolutionized payment solutions!

As a Cardholder, you will now have the benefit of managing your

transactions using the World Wide Web--- Anytime, Anywhere in a click of

the button!

It is Secured, Fast and Best of All ---- FREE for all the OneCardNetwork

Cardholders!

This product tour will guide you on the basic procedures and steps in using

your Cardholder’s Portal.

Registered cardholders are provided with two ways to access and

manage their accounts. Through these various portals, cardholders can

conveniently accomplish transactions, and use services according to their

needs.

Two Ways to Access your Account:

• Online Cardholder’s Portal – www.onecardnetwork.com/

• Mobile Cardholder’s Portal- (gateway- 09188736348)

Getting Started:

1. Not yet a OneCardNetwork Cardholder - Please click here

2. I am a OneCardNetwork Cardholder - Please click here

Not yet a OneCardNetwork Cardholder:

How to register for an OCN card

Step 1. Go to the nearest One Card Center Outlet or any

Cooperatives where you are a member. Make sure you bring with

you all your KYC or Know your Customer requirements, which

include:

• 2x2 ID picture

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• Photocopy of 2 valid ID’s

• Photocopy of Billing Statement

• Cellphone

Step 2. Completely fill out the OCN Registration Form.

Step 3. Submit to the teller the Registration Form, together with your

complete KYC or know your Customer requirements. (Teller will

process your application by encoding your KYC’s into the system.)

Step 4. After awhile, the teller will hand over to you your OCN Card.

“You may now activate your OCN card to fully utilize the various

services offered.”

I am a OneCardNetwork Cardholder:

Please remember:

During the registration period, you will be required to nominate your

own username and password that will allow you to manage your own

transactions via online. It is advised that you create a unique password

but make sure that you can remember it at all times.

DO NOT share your username and password to anyone. You can

change your password at any time using this customer website

(www.onecardnetwork.com). You must do this if you think that anyone

else knows your Password. PLEASE REMEMBER ANYONE WHO KNOWS

YOUR PASSWORD CAN GAIN ACCESS TO YOUR ACCOUNT.

Valid unexpired ID’s Include: *Driver’s License *Passport *SSS ID * School ID *Postal ID *Voter’s ID *Credit Card with ID * Other Government issued ID’s

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INTRODUCTION - THE OneCardNetwork CARD

Before we proceed with the step-by-step guide on how to use your

Cardholder’s portal, allow us first to introduce the “Product” – The

Rechargeplus Card. The Rechargeplus Card is uniquely developed to be

globally multifunctional. It uses the latest technology of mobile and online

applications that will surely provide a world of convenience to you as our

cardholders. We will continue to innovate and create more value added

services to the OneCardNetwork card and create a “one-stop-shop-

payment-solution” that will surely satisfy your everyday payment needs.

Also, as our Cardholder, you will be able to perform the following card

functions and value added services:

� Card Balance

� Card-to-Card transfer

� Card Loading

� Updating your profile

� Card Linking

� Card Status

� Transaction Summary

� Bills Payment

� Purchase Prepaid products

As a Cardholder, you have a number of responsibilities. It is important to

understand these responsibilities.

You are responsible for understanding the policies and procedures

regarding the definition of the OneCardNetwork Card functions and its

value added services. You are responsible for using the OneCardNetwork

Card only for services and transactions that comply with these card

functions and value added services.

If there are certain card functions and value added services that are not

applicable to your card, it is your responsibility to understand the authority,

policies, and procedures that your merchant has assigned to you.

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HOME PAGE

Steps on how Access your account online

www.onecardnetwork.com/

SIDC Website will automatically appear and any registered member

could access their online account here immediately.

To access your

account via

online, please

visit

www.onecardne

twork.com and

from there select

the Cooperative

where you are a

member of.

eg. Select SIDC

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After you have

successfully

selected the

Cooperative

where you are a

member, you are

now ready to

access your

account. To do

this, you should

type in your

“Username” and

“Password” then

click “Login”

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Welcome to your OneCardNetwork cardholder’s portal. You are now

ready to experience the convenience of having an online tool to

manage your Onecardnetwork card account in a click of the button.

Let’s start!

Once you have successfully logged in to your account, you can now view

the home page of your account; this will allow you to see the following:

If by any chance you

forgot your password,

don’t panic--all you

have to do is click on

the “Forgot Password”

tab and provide the

following information:

1. Full Name

2. Card number

3. Email address

The system will send

you a temporary

password. Once you

have logged in with

that temporary

password,

immediately change

it.

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Cardholders Homepage

Date you logged in

Your complete name

Your email address

Your linked beneficiary/ies

Last 10 transactions in 2 days

Your OCN card number

Mobile number linked to your card

Balance of your card

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ACCOUNTS

Inside your OCN card account; you will be able to perform several

functionalities such as viewing your account balance, your transaction

history and the status of your card. Let’s do it one-by-one.

1. Account Balance

If you want to view your latest balance, just click “Account balance” under Accounts

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Latest available balance in real-time

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If you’ve made an additional transaction using your OCN card and you want to see your ending balance, just click Refresh balance”.

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2. Transaction History

If you wish to view the transaction history of your OCN card, please click “Transaction Summary” under Accounts

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Dates of your transactions

Transactions you’ve made using your OCN card

Summary of the transactions you’ve made for the last 7, 30 or 60 days of your transactions history using your OCN card.

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3. My Cards

This page will automatically display your card number

Current status of your card

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Transfers

Inside your Onecardnetwork cardholder’s portal, you are entitled to

perform the following transactions just simply click in the tab “TRANSFERS”

and be able to Send Money, Load Mobile, and Load Products in real

time.

1. Send Funds

Sending money to your friends and loved ones will never be a burden again! Transfer from your OCN issued card to another OCN issued card instantly via online. Wherever you are in the Philippines, One Card Network will always be there to provide you with the best solution for your remittance needs.

To start sending

money using your

Onecardnetwork

card, just click

“Send Funds”

under “Transfers”

tab

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Click “Send

funds” to

transfer money

from your

account going

to others

account to

whom you are

linked.

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Type in the

desired amount

that you want

to transfer.

(Depends on

your accounts

balance)

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Select the

account name

of the person

you want to

transfer funds

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After the transactions process, a successful notification will appear. The cardholder to whom you send the money will be notified of the transfer via SMS text message.

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2. Load Mobile

Keeping in touch with your family and friends is much easier now that you can instantly load your mobile phone whether you are SMART, SUN or Globe subscriber. You can also use your OCN issued card to buy prepaid minutes not just for you but for your family and friends too! Now that’s convenience!

Simply click in the “Load Mobile” tab and be able to do mobile loading.

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The following are the Telco companies that provides mobile minutes.

Valid amount of mobile minutes that such Telco companies offer.

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Remaining balance of your account. 4

Type in the cell phone # of the person you wish to send load. No need to worry if it is Sun, Globe, or Smart. The system will automatically generate it.

The desired amount you want to send.

5 And then click send to process the transaction.

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3. Load Products

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Your Onecardnetwork

account allows you to

buy prepaid

products, such as

telephone, internet,

among others. Simply

click on “Load

Products” under the

“Transfers” tab.

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Select the category

that you wish to

purchase. Your

choices are: Game

Cards, Phone Cards,

Internet Cards, others.

For purposes of

demonstration we will

purchase a prepaid

game cards.

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After choosing a

category, select

the type of

product you want

to purchase

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The product you want to purchase.

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Exact amount of the product

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To process the transaction, click in ‘Transfer’

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After the transactions process, a successful notification will appear. It includes the ff. codes of the product you’ve purchase.

• E-pin

• Serial no.

• Transaction id.

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Profile

1. Change Profile

Once you have successfully logged in, you may choose to edit your

profile. Just click “Change Profile” under “Profile” tab

Edit or add

more

information to

your account

profile. You

may do this

subsequently

every time

you log in to

your account.

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Just click on ‘Save’

once you’re done.

After updating

your profile, a

message

saying, “Profile

successfully

updated!”

would prompt.

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2. Change Log in Password

As part of the security features of the cardholder’s online portal, you are

given your own Username and Password to be able to log in. You can

subsequently change your password through your online account. Here’s

how you should do it:

Once logged

in just go to

the “Change

Login

Password”

under “My

Profile” tab.

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Type the existing

password that you

want to change.

2

Type in your choice of

new password. 3

re-type the new

password that you

placed under ‘Type

your new password’.

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Click on Change

Password once

you’re done.

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After you have

changed your

Password a successful

notification will

appear.

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3. Change PIN Number

Once you have been registered a card, the first thing that you have to do

is to activate your card. Activating the card can be done using your

mobile phone or through online.

If you want to activate your Onecardnetwork card using the

“Cardholder’s portal”, here’s how you should do it:

Select

“Change

PIN” under

Profile tab

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Note: You can always change your PIN at any time using this Cardholder’s

portal. You must do this if you think that anyone else knows your PIN. The

PIN number will be used on your ATM withdrawal transactions.

Next, type four zeroes

‘0000’ as it is the

default PIN of your R+

Card Re-type the pin

number that

you input as

your ‘new PIN’ Type in your choice of

a 4-digit PIN number,

take note of the

restrictions, it can’t be

4 consecutive

numbers (like ‘1234’),

4 repeated numbers

(like ‘2222’), or the last

4 digits of your OCN

Card.

Once you’re done

just click on

‘Change PIN’.

A successful

notification would

prompt after you

have successfully

changed your PIN.

Make sure that

you can

remember the pin

that you have

inputted

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LINK ACCOUNTS

Card Linking is one of the best features of the Onecardnetwork Card.

Through this function, you are able to link other cardholder’s of

Onecardnetwork Card that will allow you to send money or mobile

minutes. This is also a security measure for you as the cardholder, as you

can’t send money unless your beneficiary is linked to your account.

Here’s how to do it:

1. Card Accounts

Note: Beneficiaries are those cardholders you want to transfer funds to.

If you want to transfer

funds to your

beneficiary you must

click the ‘Link

Accounts’ and be

able to link other

cardholders account.

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Here you can see the

other account that is

linked already to this

account.

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Note: You are not allowed to use the same shortname or alias in linking

your beneficiary or even during linking the mobile phone. It is advisable to

create a unique alias or shortname for your beneficiary or the recipient of

mobile minutes.

Type in the OCN

card number of

your desired

account to be link

on you.

Once done, just

click “Add Link”

Provide a short

name that you

would like to use

and will identify that

cardholder.

(Minimum of 3

characters for the

alias/shortname) e.g

mom, bro, sis.

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A message saying

“Successfully added

account” would

prompt after a

successful linking

transaction

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The name of your

linked OCN cards will

appear in your, after

the successful

transaction and If you

wish to delete or

deactivate you’re an

account linked to you

just click the square

image.

If you wish to link

another OCN

cardholder, just click

just fill out the

blanks. NOTE: that

you can only link 5

cards to your

account

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BILLS PAYMENT

Through your Onecardnetwork online account, you can conveniently pay

your bills whenever and wherever you are without the hassle of ever

falling in line at billers’ locations. Come and take the tour to see how you

can easily and instantly pay your electricity bills, telephone bills, satellite

cable bills, insurance and so much more…

To pay your bills in your

cardholder’s portal, just

click on the “Bills

Payment” tab.

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Just click on the

dropdown box, to view

the different types of

billers that you can pay

with your OCN Card.

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Use the scroll bar, to

scroll up and down the

list of billers. Select by

clicking on the type of

bill that you wish to

pay. Let’s choose to

pay bill for Meralco as

an example.

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Click on the Submit tab

to start with the

payment process. 4

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NOTE:

Before you proceed to pay your bills, you should check the details.

When all of the information is correct, click “Confirm”

Current balance of

your card 4

The processing fee for bills

payment is 10 PHP. This will

be deducted from the

balance of your card

once the bill has been

successfully paid.

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Refer to your bill and

type the account name

that is stated in the bill.

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Type the reference number of

the bill being paid. 7

Input the exact bill amount

that is stated in the bill. 8

Double-check the

information that

you typed. Once

you’re sure of all

the required

details from the

bill, click on Pay

Now!

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A message saying

“Successful” will prompt

after a successful

payment transaction. 9

After the

successful

transaction make

sure to print or

save a copy of

the receipt.

Simply click on

the “Print

receipt” tab.

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MESSAGE CENTRE

You can also use this cardholder’s portal to send message to your loved

ones.

To send message to

your love ones, just

click “Message Centre”

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Type in the mobile

number to whom you

want to send an SMS .

Make sure to include its

country code. 2

If you don’t know

the access code

of your recipient,

just click this tab. It

will automatically

display all the

access does of all

the countries

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Type your message in

this text box.

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Once finished,

click “Send SMS”. 5

A confirmation

that your message

has been sent

already will

appear “SMS

Message Sent

Successfully”

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