Mid0108a - Mbl912l1 First Draft 20080316

2008 MBL1 Study

MID0108A - Amabhubesi Phambili

document.doc

Study: MBL1

Subject: MBL912 – Operations Management

Assignment Code: MBL912L1

MID0108A Study Group Member Details and Contributions

Initial Name Student No Email % Contribution

AG Archna Gupta 71769684 [email protected] 100%

CF Christine Fritz 71775315 [email protected] 100%

FO Francois Oger 71772685 [email protected] 100%

JM Jean Moyane 71783105 [email protected] 100%

KM Kagiso Moncho 70851522 [email protected] 100%

MMMahlomola Motsamai

71515054 [email protected] 100%

PT Patti Tladi 71792287 [email protected] 100%

SMShanks Mkandawire

71770569 [email protected] 100%

ST Sylvester Taku 71783571 [email protected] 100%

MID0108A – MBL912L1 Draft Version: 16 March 2008 Page 1 of 78

mailto:[email protected]









EXECUTIVE SUMMARYA project is a temporary endeavour undertaken to create a unique product, service or

result (PMBOK® Guide 2008).

Project Management is the application of knowledge, skills, tools and techniques to

project activities to meet project objectives and requirements (PMBOK® Guide 2008).

A program is a group of related projects managed in a coordinated way to obtain

benefits and control not available from managing them individually (PMBOK® Guide

2008).

Projects and programs are driven under four related constraints, i.e. scope (or

requirements), time (or schedule), cost (or budget), and quality (or performance):

It is in the light of the above that our study group undertakes the journey that MBL

study programme represents.

We consider our MBL1 study year as a program having our elected study group

leader as program manager, and each MBL1 assignment as a project having the

assignment team leader as project manager responsible for the successful delivery

of the assignment (all questions answered appropriately and on time).

To bind us as a group we chose a group name, established our vision, mission

statement and core values that we shall abide by.

To map our journey ahead we established a project charter or project management

plan including project objectives and requirements, project schedule, project budget,

project performance targets with a reward or incentive system, as well as a penalty

system to control and police our members.

Bon voyage and long life to Amabhubesi Phambili!


Cost

Scope

Time

Quality

TABLE OF CONTENTSEXECUTIVE SUMMARY.....................................................................................................................................2

TABLE OF CONTENTS........................................................................................................................................3

INTRODUCTION...................................................................................................................................................5

MBL1 STUDY GROUP PROGRAM PLAN........................................................................................................6

MBL1 STUDY GROUP CHARTER...........................................................................................................................6Study Group Name............................................................................................................................................6Study Group Vision............................................................................................................................................6Study Group Mission Statement........................................................................................................................6Study Group Core Values..................................................................................................................................6

MBL1 STUDY GROUP RESPONSIBILITIES (PER ROLE)..........................................................................................6Study Group Roles.............................................................................................................................................6

MBL1 RESOURCES................................................................................................................................................7MBL1 Study Group Stakeholders......................................................................................................................7MBL1 Other Resources.....................................................................................................................................7

MBL1 PROGRAM SCOPE OF WORK.......................................................................................................................7MBL1 Projects...................................................................................................................................................7MBL1 Subjects..................................................................................................................................................7

MBL1 PROGRAM WBS.........................................................................................................................................8MBL1 PROGRAM SCHEDULE.................................................................................................................................8MBL1 PROGRAM GANTT CHART...........................................................................................................................8MBL1 ASSIGNMENT MILESTONES.........................................................................................................................8MBL1 COSTING.....................................................................................................................................................8MBL1 PROGRAM RISK MANAGEMENT.................................................................................................................9

Risk Identification.............................................................................................................................................9Risk Qualitative Analysis..................................................................................................................................9Risk Response Planning..................................................................................................................................10Risk Monitoring & Control.............................................................................................................................10

MBL1 PROGRAM AND PROJECT PERFORMANCE.................................................................................................10MBL1 ASSIGNMENT TEAM PERFORMANCE.........................................................................................................11MBL1 INDIVIDUAL NON-PERFORMANCE............................................................................................................12

Group Member Non-Performance..................................................................................................................12Assignment Team Member Non-Performance.................................................................................................12Penalty for No Assignment Review & Feedback.............................................................................................13Penalty for Late Assignment...........................................................................................................................13Penalty for Plagiarism....................................................................................................................................14Penalty Payment..............................................................................................................................................14Penalty Refund................................................................................................................................................14

MBL1 PROJECT CONTROL AND MEASUREMENT................................................................................................14MBL1 Group Meeting Project.........................................................................................................................14MBL1 Study School Project............................................................................................................................14MBL1 Assignments Project.............................................................................................................................14MBL1 Test Project...........................................................................................................................................15MBL1 Exam Project........................................................................................................................................15MBL1 Program...............................................................................................................................................15

MBL1 PROGRAM LESSONS LEARNED.................................................................................................................15

ANNEXURE A – MBL1 GROUP RESPONSIBILITIES PER ROLE............................................................16

STUDY GROUP TEAM LEADER.............................................................................................................................16STUDY GROUP TREASURER.................................................................................................................................17STUDY GROUP MEMBER......................................................................................................................................17ASSIGNMENT TEAM LEADER (= ASSIGNMENT CHAIRPERSON)...........................................................................17ASSIGNMENT TEAM SECRETARY.........................................................................................................................18ASSIGNMENT TEAM MEMBER.............................................................................................................................19ASSIGNMENT TEAM EXTRA.................................................................................................................................19


ANNEXURE B – MBL1 STAKEHOLDERS CONTACT LIST.......................................................................20

ANNEXURE C – MBL1 GROUP MEMBERS’ SELF-EVALUATION / RANKING PER SUBJECT........22

ANNEXURE D – MBL1 GROUP MEMBERS’ STRENGTHS & WEAKNESSES.......................................23

GROUP MEMBERS’ STRENGTHS & BENEFITS......................................................................................................23GROUP MEMBERS’ WEAKNESSES & NEEDS........................................................................................................24

ANNEXURE E – MBL1 PROGRAM RESOURCES........................................................................................26

ANNEXURE F – MBL1 PROGRAM WBS........................................................................................................27

ANNEXURE G – MBL1 PROGRAM SCHEDULE SUMMARY....................................................................29

ANNEXURE H – MBL1 GANTT CHART........................................................................................................32

MBL1 PROGRAM GANTT CHART........................................................................................................................32MBL911K1 GROUP ASSIGNMENT PROJECT GANTT CHART...............................................................................35

ANNEXURE I – MBL1 STUDY SCHOOL 1 PREPARATION WORK.........................................................38

ANNEXURE J – MBL1 ASSIGNMENT FORMATS........................................................................................40

ANNEXURE K – MBL1 ASSIGNMENT TEAMS............................................................................................41

ANNEXURE L – MBL1 ASSIGNMENT TEAMS STRENGTH......................................................................42

ASSIGNMENT TEAM LEADER STRENGTH.............................................................................................................42ASSIGNMENT TEAM LEADER & MEMBER STRENGTH.........................................................................................42ASSIGNMENT TEAM STRENGTH (EXCL. REVIEWERS)..........................................................................................43ASSIGNMENT TEAM STRENGTH GRAPH..............................................................................................................44

ANNEXURE M – MBL1 ASSIGNMENT MILESTONES...............................................................................45

ASSIGNMENT MILESTONES – PLANNED DATES...................................................................................................45ASSIGNMENT MILESTONES – ACTUAL DATES.....................................................................................................46ASSIGNMENT MILESTONES – VARIANCE.............................................................................................................47

ANNEXURE N – MBL1 PROGRAM AND PROJECT PERFORMANCE VALUES...................................48

MBL1 PROGRAM PERFORMANCE VALUES..........................................................................................................48MBL1 GROUP MEETING PROJECT PERFORMANCE VALUES...............................................................................49MBL1 STUDY SCHOOL PROJECT PERFORMANCE VALUES..................................................................................50MBL1 ASSIGNMENT PROJECT PERFORMANCE VALUES......................................................................................51MBL1 TEST PROJECT PERFORMANCE VALUES...................................................................................................52MBL1 EXAM PROJECT PERFORMANCE VALUES.................................................................................................53

ANNEXURE O – MBL1 RISK MATRIX...........................................................................................................54

RISK IDENTIFICATION..........................................................................................................................................54RISK QUALITATIVE ANALYSIS..............................................................................................................................57RISK RESPONSE PLANNING..................................................................................................................................59

ANNEXURE P – MBL1 GROUP MEETING ATTENDANCE REGISTER..................................................62

ANNEXURE Q – MBL1 GROUP MEETING MINUTES................................................................................63

KICK-OFF GROUP MEETING HELD ON 02/02/2008..............................................................................................63Agenda.............................................................................................................................................................63Attendance.......................................................................................................................................................63Discussions......................................................................................................................................................63Decision Log...................................................................................................................................................64Action List.......................................................................................................................................................65

SECOND GROUP MEETING HELD ON 09/02/2008.................................................................................................66Agenda.............................................................................................................................................................66Attendance.......................................................................................................................................................66Discussions......................................................................................................................................................66Decision Log...................................................................................................................................................68Action List.......................................................................................................................................................68

THIRD GROUP MEETING HELD ON 08/03/2008....................................................................................................70


Agenda.............................................................................................................................................................70Attendance.......................................................................................................................................................70Discussions......................................................................................................................................................71Decision Log...................................................................................................................................................73Action List.......................................................................................................................................................74

ANNEXURE R – MBL911K1 GROUP ASSIGNMENT LESSONS LEARNED............................................76

LESSONS LEARNED..............................................................................................................................................76RECOMMENDED ACTIONS / SOLUTIONS...............................................................................................................77

REFERENCES........................................................................................................................................................78

INTRODUCTION

Based on the information provided in MBL1 2008 documentation and the

recommendation made by MBL staff and lecturers during the first study school, our

group identified MBL1 as a program and the group assignments as projects. We

defined roles and responsibilities, listed all human and physical resources available

for the study year, developed our MBL1 program scope of work and associated WBS

(Work Breakdown Structure), assigned resources to all assignments and underwent

a workload / skills balancing exercise, developed our program schedule and

associated Gantt chart, defined assignment project milestones, identified, analysed

and mitigated risks, established and agreed on both project performance (including a

reward or incentive system) and individual non-performance (including a penalty

system), and finally defined a program and project control method and measures.

The first 15 pages of this assignment cover all of the above in detail and the following

Annexures A to R provide for the required supporting documentation.


MBL1 STUDY GROUP PROGRAM PLAN

MBL1 Study Group Charter

Study Group Name“Amabhubesi Phambili” (meaning “The lions going forward” or “The lions ahead”) is

our chosen Study Group name.

Study Group VisionTo become valued leaders in business and society for sustainable growth globally.

Study Group Mission StatementTo collectively work in leveraging, retaining and growing our talents and skills to

achieve Master's in Business Leadership for valued leadership.

Study Group Core ValuesAmabhubesi Phambili's core values are PRIDE LTD:

Professionalism

Respect

Integrity

Diversity

Excellence

Learning

Teamwork

Dedication

MBL1 Study Group Responsibilities (per Role)

Study Group RolesThe following roles have been identified at study group level:

Study Group Leader

Study Group Treasurer

Study Group Member

and the ones below at group assignment level:

Assignment Team Leader (= Assignment Chairperson)

Assignment Team Secretary

Assignment Team Member


Assignment Team Extra

Assignment Team Reviewer

Kindly refer to Annexure A for the detailed list of responsibilities per role.

MBL1 ResourcesResources on a project or program are skilled people, equipments, materials,

supplies, services, commodities, and budgets or funds (PMBOK® Guide 2008).

Resources are always scarce and the challenge is to use them optimally.

MBL1 Study Group StakeholdersKindly refer to Annexure B for a MBL1 Program Stakeholders Contact List.

Kindly refer to Annexure C for group members’ self-evaluations per subject using a

1-6 rating/ranking scale.

Kindly refer to Annexure D for strength & weakness analysis of all group members.

MBL1 Other ResourcesKindly refer to Annexure E for a detailed analysis of MBL1 non-human resources.

MBL1 Program Scope of Work

MBL1 ProjectsThe 5 main activities for MBL1 Study are the following:

Group Meetings (including Fees Payment and Social Events)

Study School 1 & 2

Assignments (1st & 2nd round)

Tests

Exams

All of the above are considered as projects that form part of the MBL1 study program.

The last 4 projects spread across all MBL1 subjects (see below).

MBL1 SubjectsThe matrix below shows all subjects studied during the MBL1 Year.

Module Code Module NameMBL911K Human Resource Management and Employer RelationsMBL912L Operations ManagementMBL913M Marketing ManagementMBL914N Financial Management and AccountingMBL915P Strategic ManagementMBL916Q Economics and the Global Business Environment


MBL1 Program WBSKindly refer to Annexure F for the level-3 WBS (Work Breakdown Structure) of the

MBL1 Program.

MBL1 Program ScheduleThe matrix below shows all the assignments part of MBL1 Year including their due

dates.

AssignmentsCode Short Code Due Date Code Short Code Due Date

MBL911K1 K1 17-Mar MBL911K2 K2 17-JunMBL912L1 L1 31-Mar MBL912L2 L2 30-JunMBL913M1 M1 14-Apr MBL913M2 M2 14-JulMBL914N1 N1 29-Apr MBL914N2 N2 28-JulMBL915P1 P1 19-May MBL915P2 P2 11-AugMBL916Q1 Q1 02-Jun MBL916Q2 Q2 25-Aug

Besides the abovementioned list of assignments MBL1 group members must attend

two compulsory 1-week study schools, write mid-term tests and finally write year-end

exams.

Kindly refer to Annexure G for the MBL1 Program Schedule Summary.

MBL1 Program Gantt chartKindly refer to Annexure H for the requested level-3 MBL1 Program Gantt Chart.

MBL1 Assignment MilestonesThe assignment project milestone dates have been worked out backwards, starting

from the assignment due dates.

Kindly refer to Annexure M for the planned and actual dates (so far) for MBL1

assignment milestones, as well as variances.

MBL1 CostingThe two main costs identified are study fees to UNISA SBL (R29 580 payable in 3

installments) and Study Group fund contributions (2 x R500 per member).

The group believes there is no need for formal EVM (Earned Value Management).

MBL1 Program Risk ManagementA risk is defined as an uncertain event or condition that, if it occurs, has a positive or

negative impact on a project objective (PMBOK® Guide 2008), or as an uncertain


event or set of circumstances that, if it occurs, will have an effect on the achievement

of the project objectives (APM PRAM Guide).

As noted by Dr. David Hilson (www.risk-doctor.com), a risk can be positive

(opportunity) or negative (threat). But either opportunity or threat, a risk is an

uncertainty that pertain to project objectives.

Project risk management includes the processes of Risk Management Planning (this

paragraph), Risk Identification, Qualitative Risk Analysis, Quantitative Risk Analysis,

Risk Response Planning, Risk Monitoring & Control and Create & Maintain a Risk

Management Database (Meredith J. R. & Mantel S. J. 2006).

Risk IdentificationA SWOT (Strengths/Weaknesses/Opportunities/Threats) analysis and brainstorming

workshop were the main techniques used to identify these risks.

A specific metalanguage has also been adopted to assist the group with the

formulation of the identified risks.

Risk Qualitative AnalysisBelow are the risk probability and impact definitions agreed upon for each of the

three possible values a risk probability or impact can have, i.e. High, Medium and

Low.

Rank ProbabilityImpact

Scope Time Cost Quality

High 50-99% Test or Exam > 1 week > R500 Failure (< 50%)

Medium 20-49%Assignment orStudy School

< 1 week R100 – R500Pass without

Distinction (< 65%)

Low 1-19% Task 1 day < R100Cosmetic

(no impact on mark)

Should a risk impact have different ratings across the different impact categories the

highest impact rating shall prevail as overall rating for the risk impact.

Following IRM’s (Institute of Risk Management) definition of a risk as a combination

of the probability of an event and its consequences, once the risk probability and

impact have been determined, the overall risk severity or exposure is determined

according to the PxI (Probability x Impact) risk matrix below:

PxI Risk MatrixImpact

Low Medium High


http://www.risk-doctor.com/

ProbabilityHigh Significant Major Critical

Medium Minor Significant MajorLow Watch List Minor Significant

The group believes that there is no need to execute a quantitative risk analysis (e.g.

Monte-Carlo simulation) for the identified risks.

Risk Response PlanningThe possible risk responses considered for a threat are Mitigate, Transfer, Avoid and

Accept. The possible risk responses considered for an opportunity are Enhance,

Share, Exploit, and Accept. (PMBOK® Guide 2008)

Kindly refer to Annexure O for the list of program & project negative risks (threats)

and positive risks (opportunities) identified so far, as well as a qualitative analysis and

response planning for each identified risk, including residual and/or secondary risks

where necessary.

Risk Monitoring & ControlRisk Monitoring is included in each group meeting agenda as on-going concern.

MBL1 Program and Project PerformanceFor optimum performance and excellence all world-class companies must monitor

performance and manage non-performance.

Considering MBL1 as our program and each group assignment as a project, our

group decided to adopt the 5 levels below to measure performance:

5. Excellent

4. Very Good

3. Good

2. Fair

1. Poor

The following performance measurements also apply for each project, as well as the

overall MBL1 program:

Overall

Scope

Time

Cost

Quality


Risks

Kindly refer to Annexure N for the detailed Performance Values per MBL1 project

and overall MBL1 program.

MBL1 Assignment Team PerformanceOne of the best ways to encourage performance is to agree to and establish a

reward or incentive system.

Amabhubesi Phambili will reward the assignment team members of the group

assignment that scored the highest of the 6 group assignments of the “semester” with the following

weighting system:

Assignment Team Role WeightTeam Leader 4Team Secretary 3Team Members 2Team Extras 1

The funding for this reward or incentive should be R500 (five hundred rand) per

group member payable in full on or before 15 May (for the first semester) and a

further R500 (five hundred rand) per group member payable on or before 15 August

(for the second semester) to the Group Treasurer.

In the unfortunate event that a group member drops out during the study year such

group member shall not be entitled to any refund.

Should two group assignments receive the same highest mark then the total reward

or incentive amount shall be split into two halves and the above distribution rule shall

be applied to each half.

Example: Let’s assume the assignment team composition of the group assignment

that received the highest mark among all 6 group assignments for the first semester

is as described below. The total reward or incentive amount of R4 500 (for the first

semester) shall then be distributed by the Group Treasurer as follows:

Assignment Team Role Reward 1 x Team Leader R1 3851 x Team Secretary R1 0392 x Team Members R 692 (each)2 x Team Extras R 346 (each)

Total = R4 500


MBL1 Individual Non-Performance

Group Member Non-PerformanceOur group considered that any group member who does not attend any of the

compulsory study school dates, or who misses one or several test dates or who

misses one or several exam dates penalises him/herself so much already that it is

pointless for the group to further penalise such group member.

The group however felt the need for penalising group members for not attending or

for being late at scheduled group meetings as follows:

Group Meetings

Late (> 15mn)Absent (not showing up

or absent > 50% of meeting duration)Apologies No Apologies Apologies No Apologies

R20 R50 R50 R100

After a verbal warning on the first occurrence, the penalty shall be collected on the

day of the second occurrence or at the following group meeting by the group

treasurer from the group member at fault, and allocated to the Study Group Fund.

Assignment Team Member Non-PerformanceIt is the responsibility of the Assignment Team Leader whether or not to apply the

above penalty system to his assignment team.

Should an Assignment Team Leader decide to apply it he or she shall apply it fairly

and consistently across all assignment team members.

In case of not showing up or non-contribution of a team member to the assignment

team or non-delivery of an assignment task fairly allocated to him/her by the

assignment team leader, the assignment team leader shall issue a written warning

(e.g. via email) to the team member at fault including an extended deadline for

his/her outstanding task.

Should the same team member still not participate or not contribute or fail to deliver

his/her task for a second time then the assignment task will be reallocated to another

team member and a 5% (five percent) assignment contribution penalty shall be

applied by the assignment team leader to the team member at fault.

The assignment team leader shall notify the guilty team member in writing (e.g.

email) and copy the study group leader who, after having received confirmation from

assignment team leader, shall notify in writing the SBL Programme Administrator of


the contribution reduction to 95% (ninety five percent) for the team member at fault

for this assignment only.

Should the same team member still not contribute or fail to deliver in time another

task fairly allocated to him/her by the assignment team leader for a second time then

a further 10% (ten percent) assignment contribution penalty shall apply as per the

process described here above, hence reducing the contribution of this team member

to this assignment to 85% (eighty five percent).

Should a team member not participate at all or not contribute at all or fail to deliver in

time all the assignment tasks assigned to him or her, the assignment team leader

shall inform the group leader of such non-performance and the possibility of

allocating a 0% (zero) assignment contribution to such team member for the

corresponding assignment shall be discussed (and if necessary voted on) at the next

group meeting.

Penalty for No Assignment Review & FeedbackShould a group member not review or not give written feedback to the assignment

team or assignment team leader on the assignment first draft then such group

member shall be penalised as follows:

Group AssignmentsLate Feedback

(1 to 3 days after due date)No Feedback (no feedbackor > 3 days after due date)

R50 R100

Penalty for Late AssignmentShould a group assignment not be submitted on time (i.e. after assignment due date

as per specified by SBL) the assignment Team Leader whose responsibility is to

ensure completion and submission of the assignment in due time shall be personally

and severely liable to the group for a fine of either:

R500 (three hundred rand) if a request for extension has been submitted by

him/her and accepted in writing by SBL Programme Administrator, and

provided that the assignment was submitted by the extended due date and

that the extension acceptance was submitted along with the assignment as

annexure; or:

R1 000 (five hundred rand) in all other cases.


Penalty for PlagiarismShould the UNISA Disciplinary Committee find a group member guilty of plagiarism

such group member shall be personally and severely liable to the group for a fine of

R1 000 (one thousand rand).

The onus is on the assignment team leader to keep track or record of the team

members’ contributions. If the guilty team member cannot be clearly identified the

assignment team leader shall be liable for the penalty.

Penalty PaymentAny penalty is to be paid by the guilty group or team member to the Study Group

Treasurer within 7 (seven) days of such group or team member being found guilty.

Penalty RefundIn the unfortunate event that a group member drops out during the study year such

group member shall not be entitled to any penalty refund.

MBL1 Project Control and MeasurementControl, monitoring and measurement needs to take place for each MBL1 project, as

well for overall MBL1 program.

MBL1 Group Meeting ProjectAll our group members (including our group leader) are required to sign an

attendance register for each group meeting. (See Annexure P)

The Minutes are taken by the group leader for each group meeting, including late

arrival / early departure and absence, Decision Log and Action List with an Owner

and a Due Date for each action. (See Annexure Q)

MBL1 Study School ProjectUNISA SBL already put in place an attendance register to be signed daily by each

group member (student) during the duration of the study school. Our group leader

ensures and verifies signing of the register by each of his group members.

MBL1 Assignments ProjectThe Assignment Milestones – Variance matrix (see Annexure M) enables the group

to control and monitor project assignment milestones.


By capturing the actual milestone/delivery dates the group can track and measure

the assignment team’s performance against agreed assignment milestones and

timelines.

MBL1 Test ProjectThe group leader must send a reminder to the group 48 hours ahead of a test date,

as well as the morning of a test date to ensure 100% attendance on that day.

MBL1 Exam ProjectThe group leader must send a reminder to the group 48 hours ahead of an exam

date, as well as the morning of an exam date to ensure 100% attendance on that

day.

MBL1 ProgramBefore writing the exams in October the group leader shall calculate the minimum

score required per subject/module (40% or higher) for each group member, given the

group assignments marked so far and the individual test scores.

MBL1 Program Lessons Learned

Kindly refer to Annexure R for the list of lessons learned from the execution of the

first group assignment MBL911K1, as well as lessons learned so far from our study

group.

As recorded lessons learned are only useful if taken into consideration and acted

upon, the Annexure R is divided into two parts, the first one being the lessons

learned descriptions, positive or negative, with their categories, and the second one

being the recommended actions or solutions with their priorities

((Low/Medium/High/Critical), owners and statuses.


ANNEXURE A – MBL1 GROUP RESPONSIBILITIES PER ROLE

Study Group Team Leader To be a study group member.

To serve as formal liaison between the SBL and the study group.

To notify the Programme Administrator of any changes within the group.

To substantiate a request of a group member to join/leave the group in a letter to the Programme Delivery Manager, stating that the

group members have discussed the case, have reached consensus on the matter and have indicated their willingness to accept the

change (or otherwise) of group membership.

To represent the group at Group Leaders’ meetings during study schools.

To ensure effective and efficient communication amongst the study group members.

To ensure distribution to all study group members of the lecturer’s comments, upon receipt of marked group assignments.

To facilitate the establishment of a study group schedule for group meetings (including dates, times, venues etc.) for the duration of the

programme, at the start of the academic year.

To maintain and update the study group schedule with input from the group.

To keep an attendance register of all meetings held.

To establish an assignment schedule (including milestone dates for each assignment) for the duration of the programme, at the start of

the academic year.

To keep track of study group commitments.

To report on overall study group performance and apply corrective measure(s) or action(s) where and when necessary.

To organise the appointment of a Chairperson or Team Leader for each group assignment, so as to spread the workload evenly within

the study group.

To ensure fair, open and democratic conflict resolution when necessary.


To discuss and address a group member’s poor performance (e.g. group member not actively participating in group meetings and

discussions and/or not contributing to group assignments) with the assignment Chairperson or Team Leader first, then with rest of the

study group if unresolved; and if decided upon by the group, notify the Programme Administrator that the said group member should be

partially or totally excluded from the corresponding group assignment mark.

To notify the affected member in writing of such penalty and send a copy of the letter (this may be done electronically) to the

Programme Administrator.

Study Group Treasurer To be a study group member.

Not to be the study group leader (to ensure segregation of duties).

To be personally and severely responsible for money collection, storage (e.g. savings account) and redistribution, as decided by the

study group.

To be accountable for keeping a record of all transactions (pay-in and pay-out), e.g. for group social events, team building events,

penalties, rewards, etc.

To step up as temporary group leader, should the current group leader be unavailable for a group meeting.

Study Group Member To be a member of the "Amabhubesi Phambili" MID0108A study group, as finalised by the MBL1 Programme Administrator.

Assignment Team Leader (= Assignment Chairperson) To be a member of the assignment team.

To manage the assignment project lifecycle and adherence to assignment milestones and activity dates.

To report on the assignment progress at study group meetings.

To assign responsibilities and tasks to the assignment team members.

To appoint a Secretariat person for the assignment.

To communicate with the study group leader when necessary.


To resolve conflict within the assignment team fairly, openly, and democratically.

To escalate unresolved issues to the study group leader when necessary.

To evaluate non-performance and decide on penalties for assignment team members.

To escalate to the study group leader concerns of non-participation, non-contribution and/or non-delivery from an assignment team

member.

To schedule assignment team meetings (i.e. date, time, venue and agenda).

To define the structure of the assignment response.

To incorporate inputs from all assignment team members.

To ensure that the assignment first draft is submitted to the whole study group for review and feedback on or before due date.

To ensure the feedback received from the study group is reviewed by the assignment team and included into the assignment, as

appropriate.

To ensure that the assignment is submitted on the EDS Online in the prescribed format and on or preferably before due date.

Overall accountability for the assignment. (See penalty section.)

Assignment Team Secretary To be a member of the assignment team.

To take notes (informal minutes) of team member's ideas and input.

To keep an attendance register of all assignment team meetings held.

To compile the assignment first draft (80% complete) in the prescribed format on or before due date.

To compile the assignment final draft (100% complete) in the prescribed format on or before due date.

To follow fair and reasonable instruction received from the assignment team leader.

To step up as assignment team leader, should the current team leader be unavailable for an assignment team meeting or become

unavailable for a longer period of time.


Assignment Team Member To attend assignment team meetings as scheduled by assignment team leader.

To understand what is required on the assignment team.

To research and share with the assignment team information relevant to the assignment topic.

To participate actively to the assignment response, taking ownership of one or several assignment questions.

To complete tasks assigned by the assignment team leader on time.

To keep the assignment team leader informed of individual progress.

To raise risks or issues proactively and constructively.

To participate in the compilation of the assignment first draft, as and when required by the assignment team leader.

To participate in the consolidation of the assignment final draft, as and when required by the assignment team leader.


Assignment Team Extra To attend assignment team meetings as scheduled by assignment team leader.

To understand what is required of this role as part of the assignment team.

To research and share with the assignment team information relevant to the assignment.

To participate actively to the assignment response, without being required to take ownership of part of the assignment.

To learn from other assignment team members.


To step up as assignment team member, should a team member be unavailable for a specific task/activity or become unavailable for a

longer period of time.


ANNEXURE B – MBL1 STAKEHOLDERS CONTACT LIST

First Name

SurnameStudent

NoCompany

Department or BU

Position or Role

Room Phone No Cell No Work Email Address

Archna Gupta 71769684 Silk RouteBusiness Manager

N/A 011 468 3531 082 770 9735 [email protected]

Christine Fritz 71775315 Bank SETA LearnershipsLearnerships

ManagerN/A 011 805 9661 082 820 7186 [email protected]

Francois Oger 71772685Simeka

ConsultingPMO

Program Manager

N/A 011 231 1607 083 627 8969francois.oger

@simekabusinessgroup.co.za

Jean Moyane 71783105Value

LogisticsGroup Fixed

AssetsFixed Asset

ManagerN/A 011 570 2163 082 990 6238 [email protected]

Kagiso Moncho 70851522 Vodacom Product ServicesProduct Manager

N/A N/A 092 997 4197kagiso.moncho

@vodacom.co.za

Mahlomola Motsamai 71515054Sedibeng

WaterAccounting /

AuditAuditor N/A 056 515 0200 083 630 3086

[email protected]

Patti Tladi 71792287 Total LogisticsStrategy - Projects


Shanks Mkandawire 71770569 Group Five Civil Engineering Engineer N/A 017 640 0902 073 669 0533 [email protected]

Sylvester Taku 71783571Sizwe

NtsalubaAssurance Audit Manager N/A 011 231 0600 083 411 0005

[email protected]

A Nortje N/A UNISA SBLFinancial

AccountingLecturer N/A N/A 082 894 2782 [email protected]

A Smit N/A UNISA SBLGlobal Business

EnvironmentLecturer 402 011 652 0325 082 336 5216 [email protected]

Andre Marrian N/A UNISA SBL Admin IT Manager

Cecile Wepener N/A UNISA SBL AdminMBL

Programme Administrator

011 652 0239 [email protected]

Drikus Kriek N/A UNISA SBL AdminGroup

Dynamics011 652 0207 [email protected]

Eugene Potgieter N/A UNISA SBLManagement Accounting

Lecturer 311 011 652 0319 082 887 3499 [email protected]

Greg Brown N/A UNISA SBL Economics Lecturer 411 011 652 0381 082 690 5983 [email protected]





















M Rajah N/A UNISA SBLEmployee Relations


Mags Baijnath N/A UNISA SBL AdminMBL Programme

Delivery Manager

[email protected]

MariJansen van Rensburg

N/A UNISA SBLMarketing

ManagementLecturer 313 011 652 0331 082 336 5053 [email protected]

Mike Crosbie N/A UNISA SBLStrategy

ManagementLecturer N/A N/A 082 337 6965 [email protected]

Renier Steyn N/A UNISA SBLHuman

Resources Management


Ria Marshall N/A UNISA SBL Operations Lecturer 305 011 652 0318 079 983 8671 [email protected]

Abel SibandaSimeka

ConsultingPMO

Program Manager

N/A 011 231 1607 082 816 7043abel.sibanda

@simekabusinessgroup.co.za

Zafar MahomedJohnson & Johnson

FinanceFinance Director












ANNEXURE C – MBL1 GROUP MEMBERS’ SELF-EVALUATION / RANKING PER SUBJECT

K L M N P Q TotalArchna Gupta AG 4 3 6 2 5 1 21Christine Fritz CF 6 4 5 1 3 2 21Francois Oger FO 2 6 1 4 3 5 21Mahlomola Motsamai IM 2 3 1 5 4 6 21Jean Moyane JM 6 4 5 1 2 3 21Kagiso Moncho KM 6 1 5 2 4 3 21Patti Tladi PT 2 4 1 6 3 5 21Shanks Mkandawire SM 2 6 5 3 1 4 21Sylvester Taku ST 1 3 2 6 4 5 21

Total 31 34 31 30 29 34

LEGENDLow Risk

Medium RiskHigh Risk


ANNEXURE D – MBL1 GROUP MEMBERS’ STRENGTHS & WEAKNESSES

Group Members’ Strengths & Benefits

Group Members Strengths BenefitsArchna Gupta 8 year work experience in Selling/Marketing/Business Development

Experience of working in Global environment(India/South Africa) B.Sc (Honors) & Certified Medical TranscriptionistAnalytical blend of mind and target oriented Strong presentation skills Excellent Excel skills

Christine Fritz I have a good mentor and support system. Commitment to remain on programme.I am eager to learn from MBL and from others. Willingness to study, participate and listen to other ideas.

Francois Oger 7 years in Consulting project environmentPMP CertifiedGood IT skills in general, Excel in particularNot afraid of conflictLive down the road from UNISA SBL

Jean Moyane 11 years working experienceExcellent managerial, and organizational skillsGood at facilitating and conflict resolutionStrong Asset management backgroundCan fit in easily in any environmentLive near UNISA SBLI enjoy community service as a way of giving back to the

Kagiso Moncho 15 years working experience Act responsibly with accountability12 years in IT & Telecoms environment Provide team with required guidance and supportAt least 5 years Financial Services Add value to accounting and finance studiesB.Sc. Information System & Management Advancement Programme Add value of the formal education experienceExcellent IT skills in particular PC, Server environment, Networking (LAN & WAN)Work down the road from UNISA SBL

Mahlomola Motsamai Participate in the business strategic decision.Interact with Board Members, Executive Management and internal


stakeholders.Serve in different working committee e.g. risk management and procurement.Enjoy challenges and providing solutions.Acquired skills in accounting, business management and economics.

Patti Tladi 6 years experience in the SA Petroleum Industry Share the knowledge with my team members, use my industry contacts and experience to gather the data on the petroleum industry, if need be.

Specialised in Transport – i.e. Petroleum Trucks Assist and pass the experience to the team when neededTeam player Contribute positively in building the winning teamEmbrace constructive feedback Use feedback or constructive criticism as the basis for continuous

learning and improvement

Shanks Mkandawire Easy to work in a teamFlexible to diversityEnglish primary learning languageEngineering / analyticManagement reporting

Sylvester Taku Chartered Accountant Analytical and Strategic Thinker – This will be valuable to our group in the finance and strategy documents.

Experiences in various industries through audit Can think out of the box and bring fresh ideas and valuable contributions in diverse fields.

I believe in the power of the mind Brings out creativity which will have positive spin-off in assignsPro-active Will contribute positively and look for new solutions.

Group Members’ Weaknesses & Needs

Group Members Weaknesses NeedsArchna Gupta Need to balance Family/Work

Still adjusting in South Africa culture & environment Slow reading Speed

Christine Fritz Technology Assistance with certain programmes and functionalities

Francois Oger English is not my mother tongue Read too slowly


Need to balance weekend between study and family time

Jean Moyane Single parent, which may sometimes interfere with group schedules etcTime constraints w.r.t. family and studySuffer from severe chronic sinusitis which again might interfere with group schedules etc

Kagiso Moncho Conceptualises fairly slowly Attend speed reading courseNeed to balance weekend between Family, Study, Work, Sport and Community development activities

Team support to things I value most

Stay in far East Rand Breadwinner including extended family Team understanding that I might not be able to delegate some the family

matters

Mahlomola Motsamai Read slowly and making notesWorking outside study base (Free State- Bothaville)Infrastructure challenges (experiencing problems due to internet and communication connectivity). Balancing of family commitments and studying regularly.

Patti Tladi Struggle with work- life balance Get buy-in from family & friends about my studies and workplan and honour my appointments or time with them

Time management Discipline, I have attended a course therefore I need to put the tools to practice

Have very basic knowledge of Excel ,especially Word Attend advanced training and use the systems frequently

Shanks Mkandawire Like soccer too muchFirst time to pursue business careerFamily responsibilities

Sylvester Taku Prone to procrastination May not commence assignments or respond to queries on time. I have taken positive action in setting reminders to respond to issues.

Chartered Accountant May have tendency to box thinkingImpatient/perfectionist May not afford others the full opportunity to express their ideas. I

consciously hold myself back during group discussions until everyone has had their say.


ANNEXURE E – MBL1 PROGRAM RESOURCES

Resource Analysis ConstraintsResource Category Resource Type Time Availability

Human Resources MBL0108A Group members2 group members not available in Midrand on working days

SBL support staff Available via emails and EDS OnlineSBL lecturers

MentorsMr. Zafar Mahomed accepted to come and talk to us and review some of our assignments.Mr. Abel Sibanda accepted to come and talk to us.

Time Time Only 2 weeks to prepare 1st Study School

Money Budget2nd installment of +/- R6 000 due on 15 May3rd installment of +/- R6 000 due on 15 August

3 out of 9 group members are self-sponsored.

Communication Internet connectionEDS OnlineEmails (work and/or home)

Knowledge Repository SBL LibraryEach group member needs a PIN to enable full access to SBL Library

Prescribed Books Not enough time to read all prescribed books. All group members have received all their books.Academic journalsArticlesMagazinesInternet

Equipment Laptops Each group member has his/her own laptop.Boardroom After hours or on week-ends Bank SETA’s main boardroomA4 arch-files

Supply Electricity Not always available; risk of load-shedding.


ANNEXURE F – MBL1 PROGRAM WBS

Program Project High-Level Task Start Date End Date

MBL1 Group Meetings Preparation On going On going Attendance On going On going Feedback On going On going Study Fees 1st Installment 15-Jan 15-Jan 2nd Installment 15-May 15-May 3rd Installment 15-Aug 15-Aug Group Socials Preparation 09-Mar 11-Apr Team Building 12-Apr 12-Apr Study School 1 Preparation 09-Feb 17-Feb Attendance 18-Feb 22-Feb Assignments - 1st round MBL911K1 10-Feb 17-Mar MBL911K1 Review 24-Feb 01-Mar MBL912L1 24-Feb 31-Mar MBL912L1 Review 09-Mar 15-Mar MBL913M1 09-Mar 14-Apr MBL913M1 Review 23-Mar 29-Mar MBL914N1 24-Mar 29-Apr MBL914N1 Review 06-Apr 12-Apr MBL915P1 13-Apr 19-May MBL915P1 Review 27-Apr 03-May MBL916Q1 27-Apr 02-Jun MBL916Q1 Review 11-May 17-May Tests Preparation 20-Apr 15-May MBL911K 12-May 12-May MBL912L 12-May 12-May


MBL913M 12-May 12-May MBL914N 16-May 16-May MBL915P 16-May 16-May MBL916Q 16-May 16-May Assignments - 2nd round MBL911K2 11-May 17-Jun MBL911K2 Review 25-May 31-May MBL912L2 25-May 30-Jun MBL912L2 Review 08-Jun 14-Jun MBL913M2 08-Jun 14-Jul MBL913M2 Review 22-Jun 28-Jun MBL914N2 22-Jun 28-Jul MBL914N2 Review 06-Jul 12-Jul MBL915P2 06-Jul 11-Aug MBL915P2 Review 20-Jul 26-Jul MBL916Q2 20-Jul 25-Aug MBL916Q2 Review 03-Aug 09-Aug Study School 2 Preparation 09-Aug 17-Aug Attendance 18-Aug 22-Aug Exams Preparation 23-Aug 26-Oct MBL914N 06-Oct 06-Oct MBL913M 08-Oct 08-Oct MBL912L 13-Oct 13-Oct MBL916Q 17-Oct 17-Oct MBL915P 23-Oct 23-Oct MBL911K 27-Oct 27-Oct


ANNEXURE G – MBL1 PROGRAM SCHEDULE SUMMARY

JANUARY FEBRUARY MARCH APRIL MAY JUNEMON TUE 1 New Year 1 WED 2 2 THU 3 3 1 Workers Day FRI 4 1 4 2

SAT 5 2 Kick-off Meeting 1 5Group Meeting

M1 Final ReviewN1 First Draft

3

SUN 6 3 2 6 4 1 MON 7 4 3 7 5 2 MBL916Q-1TUE 8 5 4 8 6 3 WED 9 6 5 9 7 4 THU 10 7 6 10 8 5 FRI 11 8 7 11 9 6

SAT 12 9Group Meeting

Study School Prep.8

Group MeetingK1 Final Review

L1 First Draft12 Team Building 10

Group MeetingP1 Final Review

Q1 First Draft7

Group MeetingK2 Final Review

L2 First Draft

SUN 13 10 9 13 11 8 MON 14 11 10 14 MBL913M-1 12 911K, 912L, 913M 9 TUE 15 1st Installment 12 11 15 13 10 WED 16 13 12 16 14 11 THU 17 14 13 17 15 2nd Installment 12 FRI 18 15 14 18 16 914N, 915P, 916Q 13

SAT 19 16 15 19Group Meeting

N1 Final Review17 14

SUN 20 17 16 20 18 15 MON 21 18 Study School 1 17 MBL911K-1 21 19 MBL915P-1 16 Youth DayTUE 22 19 Study School 1 18 22 20 17 MBL911K-2WED 23 20 Study School 1 19 23 21 18

THU 24 21 Study School 1 20Group MeetingL1 Final ReviewM1 First Draft

24 22 19

FRI 25 22 Study School 1 21 Human Rights Day 25 23 20


SAT 26 23 K1 First Draft 22 26 P1 First Draft 24Group Meeting

Q1 Final ReviewK2 First Draft

21Group MeetingL2 Final ReviewM2 First Draft

SUN 27 24 23 27 Freedom Day 25 22 MON 28 25 24 Family Day 28 Public Holiday 26 23 TUE 29 26 25 29 MBL914N-1 27 24 WED 30 27 26 30 28 25 THU 31 28 27 29 26 FRI 29 28 30 27 SAT 29 31 28 SUN 30 29 MON 31 MBL912L-1 30 MBL912L-2

JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 1 1 MON1 2 2 TUE2 3 1 3 WED3 4 2 4 THU4 1 5 3 5 FRI

5Group Meeting

M2 Final ReviewN2 First Draft

2Group MeetingP2 Final Review

Q2 First Draft6

Group MeetingExam Strategy

4Group

MeetingExam Prep.

1 6 SAT

6 3 7 5 2 7 SUN7 4 8 6 MBL914N 3 8 MON8 5 9 7 4 9 TUE9 6 10 8 MBL913M 5 10 WED10 7 11 9 6 11 THU11 8 12 10 7 12 FRI

12 9 Women's Day 13 11Group

MeetingExam Prep.

8 13 SAT

13 10 14 12 9 14 SUN14 MBL913M-2 11 MBL915P-2 15 13 MBL912L 10 15 MON15 12 16 14 11 16 Day of Recon. TUE16 13 17 15 12 17 WED17 14 18 16 13 18 THU18 15 Final Installment 19 17 MBL916Q 14 19 FRI


19Group MeetingN2 Final Review

P2 First Draft16

Group MeetingQ2 Final Review

20 18Group

MeetingExam Prep.

15 20 SAT

20 17 21 19 16 21 SUN21 18 Study School 2 22 20 17 22 MON22 19 Study School 2 23 21 18 23 TUE23 20 Study School 2 24 Heritage Day 22 19 24 WED

24 21 Study School 2 25 23 MBL915P 20 25 Christmas Day THU

25 22 Study School 2 26 24 21 26 Goodwill Day FRI

26 23 27 25Group

MeetingExam Prep.

22 27 SAT

27 24 28 26 23 28 SUN28 MBL914N-2 25 MBL916Q-2 29 27 MBL911K 24 29 MON29 26 30 28 25 30 TUE30 27 29 26 31 WED31 28 30 27 THU 29 31 28 FRI 30 29 SAT 31 30 SUN

LEGENDGroup MeetingStudy School

Due AssignmentTest

ExamTeam BuildingAnnual Leave

Payment to SBLPublic Holiday

Please note that the above MBL1 Program Schedule was pasted here into two separate sections due to page size constraint.


ANNEXURE H – MBL1 GANTT CHART

MBL1 Program Gantt Chart

The spreadsheet below represents the Gantt chart where roll-up tasks and milestones have been highlighted in blue and red respectively.

MID0108A - MBL911K1 Gantt Chart Last update date: 15-Mar

ID % WBS Activity Name Duration Start Finish Resource Initials Predecessor(s)1 15% MBL1 Program 338 days 15-Jan 27-Oct1.1 15% Group Meetings 269 days 01-Feb 26-Oct1.1.1 15% Preparation 19 days 01-Feb 24-Oct FO1.1.2 15% Attendance 19 days 02-Feb 25-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST1.1.3 15% Feedback 19 days 03-Feb 26-Oct FO1.2 0% Study Fees 264 days 15-Jan 15-Aug1.2.1 100% 1st Installment (SBL) 0 days 15-Jan 15-Jan AG,CF,FO,IM,JM,KM,PT,SM,ST1.2.2 0% 2nd Installment (SBL) 0 days 15-May 15-May AG,CF,FO,IM,JM,KM,PT,SM,ST 71.2.3 0% 1st Payment (Fund) 0 days 15-May 15-May AG,CF,FO,IM,JM,KM,PT,SM,ST1.2.4 0% 3rd Installment (SBL) 0 days 15-Aug 15-Aug AG,CF,FO,IM,JM,KM,PT,SM,ST 81.2.5 0% 2nd Payment (Fund) 0 days 15-Aug 15-Aug AG,CF,FO,IM,JM,KM,PT,SM,ST 91.3 8% Group Socials 36 days 08-Mar 12-Apr1.3.1 10% Preparation 4 days 08-Mar 11-Apr FO1.3.2 0% Team Building 1 day 12-Apr 12-Apr AG,CF,FO,IM,JM,KM,PT,SM,ST 131.4 100% Study School 1 14 days 09-Feb 22-Feb1.4.1 100% Preparation 9 days 09-Feb 17-Feb AG,CF,FO,IM,JM,KM,PT,SM,ST1.4.2 100% Attendance 5 days 18-Feb 22-Feb AG,CF,FO,IM,JM,KM,PT,SM,ST 161.5 33% Assignments #1 114 days 10-Feb 02-Jun1.5.1 100% MBL911K1 30 days 10-Feb 17-Mar CF,IM,PT,JM1.5.2 100% MBL911K1 Review 7 days 24-Feb 01-Mar AG,FO,KM,SM,ST1.5.3 80% MBL912L1 30 days 24-Feb 31-Mar AG,FO,JM,SM1.5.4 80% MBL912L1 Review 7 days 09-Mar 15-Mar CF,IM,KM,PT,ST1.5.5 25% MBL913M1 30 days 09-Mar 14-Apr AG,CF,FO,JM,KM1.5.6 0% MBL913M1 Review 7 days 23-Mar 29-Mar IM,PT,SM,ST1.5.7 0% MBL914N1 31 days 23-Mar 29-Apr AG,FO,IM,KM,SM,ST1.5.8 0% MBL914N1 Review 7 days 06-Apr 12-Apr CF,JM,PT1.5.9 0% MBL915P1 30 days 13-Apr 19-May AG,CF,PT,ST


1.5.10 0% MBL915P1 Review 7 days 27-Apr 03-May FO,IM,JM,KM,SM1.5.11 0% MBL916Q1 30 days 27-Apr 02-Jun FO,IM,KM,PT,SM,ST1.5.12 0% MBL916Q1 Review 7 days 11-May 17-May AG,CF,JM1.6 0% Tests 27 days 20-Apr 16-May1.6.1 0% Preparation 25 days 20-Apr 15-May AG,CF,FO,IM,JM,KM,PT,SM,ST1.6.2 0% MBL911K 1 day 12-May 12-May AG,CF,FO,IM,JM,KM,PT,SM,ST1.6.3 0% MBL912L 1 day 12-May 12-May AG,CF,FO,IM,JM,KM,PT,SM,ST1.6.4 0% MBL913M 1 day 12-May 12-May AG,CF,FO,IM,JM,KM,PT,SM,ST1.6.5 0% MBL914N 1 day 16-May 16-May AG,CF,FO,IM,JM,KM,PT,SM,ST 35,33,341.6.6 0% MBL915P 1 day 16-May 16-May AG,CF,FO,IM,JM,KM,PT,SM,ST 35,33,341.6.7 0% MBL916Q 1 day 16-May 16-May AG,CF,FO,IM,JM,KM,PT,SM,ST 35,33,341.7 0% Assignments #2 107 days 11-May 25-Aug1.7.1 0% MBL911K2 31 days 11-May 17-Jun IM,JM,KM,SM,ST1.7.2 0% MBL911K2 Review 7 days 25-May 31-May AG,CF,FO,PT1.7.3 0% MBL912L2 30 days 25-May 30-Jun AG,CF,FO,IM,JM,KM,PT,SM,ST1.7.4 0% MBL912L2 Review 7 days 08-Jun 14-Jun1.7.5 0% MBL913M2 30 days 08-Jun 14-Jul AG,CF,FO,JM,KM,PT,SM1.7.6 0% MBL913M2 Review 7 days 22-Jun 28-Jun IM,ST1.7.7 0% MBL914N2 30 days 22-Jun 28-Jul CF,IM,JM,PT,ST1.7.8 0% MBL914N2 Review 7 days 06-Jul 12-Jul AG,FO,KM,SM1.7.9 0% MBL915P2 30 days 06-Jul 11-Aug AG,FO,IM,KM,PT,SM,ST1.7.10 0% MBL915P2 Review 7 days 20-Jul 26-Jul CF,JM1.7.11 0% MBL916Q2 30 days 20-Jul 25-Aug AG,CF,IM,JM,KM,PT,ST1.7.12 0% MBL916Q2 Review 7 days 03-Aug 09-Aug FO,SM1.8 0% Study School 2 14 days 09-Aug 22-Aug1.8.1 0% Preparation 9 days 09-Aug 17-Aug AG,CF,FO,IM,JM,KM,PT,SM,ST1.8.2 0% Attendance 5 days 18-Aug 22-Aug AG,CF,FO,IM,JM,KM,PT,SM,ST 531.9 0% Exams 65 days 24-Aug 27-Oct1.9.1 0% Preparation 59 days 24-Aug 26-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST1.9.2 0% MBL914N 1 day 06-Oct 06-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST1.9.3 0% MBL913M 1 day 08-Oct 08-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST 571.9.4 0% MBL912L 1 day 13-Oct 13-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST 581.9.5 0% MBL916Q 1 day 17-Oct 17-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST 591.9.6 0% MBL915P 1 day 23-Oct 23-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST 601.9.7 0% MBL911K 1 day 27-Oct 27-Oct AG,CF,FO,IM,JM,KM,PT,SM,ST 61

Please find on the next page a screen shot of the actual Gantt chart for our MBL1 program, as at 15/03/2008.



MBL911K1 Group Assignment Project Gantt Chart

The spreadsheet below represents the Gantt chart where roll-up tasks and milestones have been highlighted in blue and red respectively.

MID0108A - MBL911K1 Gantt Chart Last update date = 15-Mar

ID % WBS Activity Name Duration Start Finish Resource Initials Predecessor(s)1 86% MBL911K1 Project 99 days 02-Feb 10-May1.1 100% Assignment Team 1 day 02-Feb 02-Feb

1.1.1 100%Confirm assignment team (leader, secretary, members,

and extras) 1 day 02-Feb 02-Feb AG,CF,FO,IM,JM,PT,SM,ST,KM1.2 100% Company Selection 6 days 03-Feb 08-Feb1.2.1 100% Select a company for the assignment 4 days 03-Feb 06-Feb CF,IM,JM,PT 31.2.2 100% Interview the company's HR Manager 1 day 07-Feb 07-Feb CF,IM,JM,PT 51.2.3 100% Draft company introduction 1 day 08-Feb 08-Feb PT 61.3 100% First Draft 15 days 09-Feb 23-Feb1.3.1 100% First Team Meeting 8 days 09-Feb 16-Feb1.3.1.1 100% Analyse the assignment questions 1 day 09-Feb 09-Feb CF,IM,JM,PT 7

1.3.1.2 100%Assign sections to team members to research and

complete 1 day 09-Feb 09-Feb CF 71.3.1.3 100% Complete section on theory of diversity management 7 days 10-Feb 16-Feb CF 111.3.1.4 100% Analyse the company diversity programme 7 days 10-Feb 16-Feb PT 11

1.3.1.5 100%Complete section on the different perspectives on

managing local and global diversity 7 days 10-Feb 16-Feb JM 111.3.2 100% Second Team Meeting 6 days 17-Feb 22-Feb

1.3.2.1 100%Review progress on assignment based on Study

School information 2 days 17-Feb 18-Feb CF,IM,JM,PT 12,13,14

1.3.2.2 100%Complete a strength & weakness analysis of the

company's diversity management 2 days 19-Feb 20-Feb CF,IM,JM,PT 16

1.3.2.3 100%Make recommendations on the company's diversity

programme 2 days 21-Feb 22-Feb CF,IM,JM,PT 171.3.3 100% Third Team Meeting 1 day 23-Feb 23-Feb

1.3.3.1 100%Consolidate the information and compile the document

first draft 1 day 23-Feb 23-Feb CF 18

1.3.3.2 100%Email assignment first draft to whole group for

review 0 days 23-Feb 23-Feb CF 201.4 100% Group Feedback 7 days 24-Feb 01-Mar1.4.1 100% Review assignment first draft and provide feedback 7 days 24-Feb 01-Mar FO,SM,ST,KM,AG 21


1.4.2 100% Collect feedback from study group 7 days 24-Feb 01-Mar CF 211.5 100% Final Version 6 days 02-Mar 07-Mar1.5.1 100% Fourth Team meeting 6 days 02-Mar 07-Mar1.5.1.1 100% Consolidate feedback and improve document 1 day 02-Mar 02-Mar CF,IM,JM,PT 24

1.5.1.2 100%Agree on the document final version content and

layout 1 day 03-Mar 03-Mar CF,IM,JM,PT 271.5.1.3 100% Prepare the document final version 4 days 04-Mar 07-Mar CF,IM,JM,PT 28

1.5.1.4 100%Email assignment final version to whole group for

final review 0 days 07-Mar 07-Mar CF 291.6 100% Final Review 6 days 08-Mar 13-Mar1.6.1 100% Sign final copy off 6 days 08-Mar 13-Mar AG,CF,FO,IM,JM,PT,SM,ST,KM 301.7 100% Submission on EDS 3 days 14-Mar 17-Mar1.7.1 100% Submission on EDS 1 day 14-Mar 14-Mar CF 321.7.2 100% Submission Deadline 0 days 17-Mar 17-Mar CF 341.8 0% Post-Mortem 13 days 28-Apr 10-May1.8.1 0% Receive from SBL assignment marked by Lecturer 0 days 28-Apr 28-Apr FO 351.8.2 0% Review marked assignment with Group 1 day 10-May 10-May AG,CF,FO,IM,JM,PT,SM,ST,KM 371.8.3 0% Update lessons learned 1 day 10-May 10-May CF 37

Please find on the next page a screen shot of the actual Gantt chart for our MBL911K1 assignment project, as at 15/03/2008.



ANNEXURE I – MBL1 STUDY SCHOOL 1 PREPARATION WORK

MODULE TOPIC / TO-DO TASK SLIDES? PRESCRIBED BOOK HANDOUTS ARTICLES INTERVIEW MBL911K TOPIC 1a: INTRO TO LABOUR

RELATIONS SWANEPOEL (CH 19 & 20)

TOPIC 1: HR & GLOBAL ECONOMY

SWANEPOEL (CH 1 to 3) GROBLER & WARNICH (CH 16)

INTERVIEW DIRECTOR: RECRUITMENT POLICIES

GROBLER & WARNICH (CH 3)

INTERVIEW MANAGER: EMPLOYMENT CHALLENGES

TOPIC 2: MANAGING DIVERSITY HUMAN (CH 6) TOPIC 3: RECRUITMENT &

SELECTION SWANEPOEL (CH 8 & 9)

MBL912L TOPIC 1: PROJECT

MANAGEMENTYES CAMERON 2005

MEREDITH & MANTEL 2006 TOPIC 1: PROJECT

MANAGEMENT (MBL AS A PROJECT)

YES

TOPIC 2: OPERATIONS IN GLOBAL ECONOMY

YES

TOPIC 3: DESIGNING & DEVELOPING OPERATIONS

MBL913M TOPIC 1: MARKETING: BROAD

ORIENTATIONYES BEST 2005 (CH 1 to 6) TRUEMAN (2002)

YES WOOD 2005 (CH 1 to 5) COVIELLO (2001) GRONROOS

(1994)

TOPIC 2: MARKETING DICHOTOMIES

TOPIC 3: MARKETING ENVIRONMENT

TOPIC 4: MARKETING KNOWLEDGE

TOPIC 5: MARKET SEGMENTATION & CUSTOMER RELATIONSHIPS


MBL914N TOPIC 1: INTRO TO

MANAGEMENT ACCOUNTS (MA)YES GARRISON (CH 7)

TOPIC 2: OVERVIEW OF TOPIC RELEVANT TO MA

YES GARRISON (CH 8)

TOPIC 3: COSTING SYSTEMS YES GARRISON (CH 2, 5, 6 & 13) TOPIC 4: PERFORMANCE

REPORTINGYES GARRISON (CH 9 to 11)

TOPIC 5: RESPONSIBILITY ACCOUNTS & PERFORMANCE MANAGEMENT

YES GARRISON (CH 12)

MBL915P TOPIC 1: STRATEGIC

ESSENTIALSYES THOMPSON (CH 1 & 2 ) ARMSTRONG -

THE KING REPORT

CROUCH & BASCH

LIPTON (2004) TOPIC 2: STRATEGIC

ENVIRONMENTYES THOMPSON (CH 3 & 4 ) ABRAHAM (2005)

HAMEL & PRAHALAD (1993)

TOPIC 3: SITUATION ANALYSIS MBL916Q TOPIC 1: SCOPE OF

ECONOMICSYES CASE & FAIR 2007 (CH 1 &

2)

TOPIC 2: NATURE OF FISCAL POLICY

YES CASE & FAIR 2007 (CH 18 to 22)

TOPIC 3: NATURE OF MONETARY POLICY

YES CASE & FAIR 2007 (CH 23 to 26)

TOPIC 4: IMPACT OF FISCAL & MONETARY POLICY

YES CASE & FAIR 2007 (CH 27, 28 & 32)


ANNEXURE J – MBL1 ASSIGNMENT FORMATS

K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2Number of Pages Min 20 NP 20 4 20 NP NP 20 20 2 20 NP(excluded Annexures) Max 25 15 20 8 NP 10 NP 20 20 4 NP 10Page Size A4 A4Font Type Arial ArialFont Size (in pt) 12 12 12 12 12 12 12 12 12 12 12 10Line Spacing 1.5 1.5 1.5 2 1.5 1.5 1.5 1.5 1.5 2 1.5 1.5Margins (in cm) Top 2.5 2.5

Bottom 2.5 2.5Left 2.5 2.5

Right 5 5

LEGENDNot Prescribed NP


ANNEXURE K – MBL1 ASSIGNMENT TEAMS

K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2 Site Visit Required? Yes Yes Yes Yes Yes TL TS TM TX TR Total

Archna Gupta AG TR TS TL TX TX TR TR TL TM TR TM TX 2 1 2 3 4 12Christine Fritz CF TL TR TX TR TM TR TR TM TM TX TR TM 1 0 4 2 5 12Francois Oger FO TR TL TM TM TR TM TR TX TX TR TL TR 2 0 3 2 5 12Mahlomola Motsamai IM TX TR TR TL TR TM TM TX TR TM TM TX 1 0 4 3 4 12Jean Moyane JM TM TX TS TR TR TR TL TX TX TM TR TM 1 1 3 3 4 12Kagiso Moncho KM TR TR TX TM TR TL TM TX TM TR TX TM 1 0 4 3 4 12Patti Tladi PT TS TR TR TR TL TX TR TX TM TX TM TL 2 1 2 3 4 12Shanks Mkandawire SM TR TM TR TM TR TM TM TX TL TR TX TR 1 0 4 2 5 12Sylvester Taku ST TR TR TR TM TM TM TX TM TR TL TX TX 1 0 4 3 4 12

TL 1 1 1 1 1 1 1 1 1 1 1 1 TS 1 1 1 0 0 0 0 0 0 0 0 0 TM 1 1 1 4 2 4 3 2 4 2 3 3 TX 1 1 2 1 1 1 1 6 2 2 3 3 TR 5 5 4 3 5 3 4 0 2 4 2 2

Total 9 9 9 9 9 9 9 9 9 9 9 9

LEGENDTeam Leader TL

Team Secretary TSTeam Member TM

Team Extra TXTeam Reviewer TR


ANNEXURE L – MBL1 ASSIGNMENT TEAMS STRENGTH

Assignment Team Leader Strength K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2 Total %Archna Gupta AG 6 3 9 75%Christine Fritz CF 6 6 100%Francois Oger FO 6 3 9 75%Mahlomola Motsamai IM 5 5 83%Jean Moyane JM 6 6 100%Kagiso Moncho KM 3 3 50%Patti Tladi PT 3 5 8 67%Shanks Mkandawire SM 5 5 83%Sylvester Taku ST 6 6 100% Total 6 6 6 5 3 3 6 3 5 6 3 5

Assignment Team Leader & Member Strength K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2 Total %Archna Gupta AG 3 6 3 6 5 23 77%Christine Fritz CF 6 3 4 5 2 20 67%Francois Oger FO 6 1 4 5 3 19 63%Mahlomola Motsamai IM 5 6 2 5 4 22 73%Jean Moyane JM 6 5 6 1 3 21 70%Kagiso Moncho KM 2 3 6 5 3 19 63%Patti Tladi PT 2 3 1 3 5 14 47%Shanks Mkandawire SM 6 3 4 2 5 20 67%Sylvester Taku ST 6 4 5 3 6 24 80% Total 14 15 12 20 10 23 16 10 22 12 15 13


Assignment Team Strength (excl. Reviewers) K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2 Total %Archna Gupta AG 4 3 6 2 5 3 6 5 1 35 65%Christine Fritz CF 6 5 3 4 5 1 2 26 62%Francois Oger FO 6 1 4 5 6 1 3 26 62%Mahlomola Motsamai IM 2 5 6 2 3 5 4 6 33 69%Jean Moyane JM 6 4 5 6 4 5 1 3 34 71%Kagiso Moncho KM 5 2 3 6 1 5 4 3 29 60%Patti Tladi PT 2 3 5 4 1 6 3 5 29 60%Shanks Mkandawire SM 6 3 4 2 6 5 1 27 64%Sylvester Taku ST 6 4 5 1 3 6 4 5 34 71% Total 20 19 22 22 15 28 17 34 28 19 24 25

LEGENDLow Risk

Medium RiskHigh Risk


Assignment Team Strength Graph

Assignment Team Strength

0

4

8

12

16

20

24

28

32

36

K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2

Assignment TeamStrength (excl.Reviewers)

Assignment TeamLeader & MemberStrength

Assignment TeamLeader Strength


ANNEXURE M – MBL1 ASSIGNMENT MILESTONES

Assignment Milestones – Planned Dates

Today's Date: Assignment Milestones - Planned Dates

15-Mar Company Selection

First Draft (>80%) Feedback Final VersionFinal

ReviewSubmission

on EDSDeadline

Post-Mortem

Date Start Date End Date Start Date End Date Start Date End Date Date Date Date Date

Assignments -37 -36 -23 -22 -16 -15 -10 -9 -2 0 42

K1 MBL911K1 09-Feb 10-Feb 23-Feb 24-Feb 01-Mar 02-Mar 07-Mar 08-Mar 15-Mar 17-Mar 28-Apr

L1 MBL912L1 N/A 24-Feb 08-Mar 09-Mar 15-Mar 16-Mar 19-Mar 20-Mar 29-Mar 31-Mar 12-May

M1 MBL913M1 08-Mar 09-Mar 20-Mar 23-Mar 29-Mar 30-Mar 04-Apr 05-Apr 12-Apr 14-Apr 26-May

N1 MBL914N1 N/A 23-Mar 05-Apr 06-Apr 12-Apr 13-Apr 18-Apr 19-Apr 26-Apr 29-Apr 10-Jun

P1 MBL915P1 12-Apr 13-Apr 26-Apr 27-Apr 03-May 04-May 09-May 10-May 17-May 19-May 30-Jun

Q1 MBL916Q1 N/A 27-Apr 10-May 11-May 17-May 18-May 23-May 24-May 31-May 02-Jun 14-Jul

K2 MBL911K2 N/A 11-May 24-May 25-May 31-May 01-Jun 06-Jun 07-Jun 14-Jun 17-Jun 29-Jul

L2 MBL912L2 24-May 25-May 07-Jun 08-Jun 14-Jun 15-Jun 20-Jun 21-Jun 28-Jun 30-Jun 11-Aug

M2 MBL913M2 07-Jun 08-Jun 21-Jun 22-Jun 28-Jun 29-Jun 04-Jul 05-Jul 12-Jul 14-Jul 25-Aug

N2 MBL914N2 N/A 22-Jun 05-Jul 06-Jul 12-Jul 13-Jul 18-Jul 19-Jul 26-Jul 28-Jul 08-Sep

P2 MBL915P2 N/A 06-Jul 19-Jul 20-Jul 26-Jul 27-Jul 01-Aug 02-Aug 09-Aug 11-Aug 22-Sep

Q2 MBL916Q2 N/A 20-Jul 02-Aug 03-Aug 09-Aug 10-Aug 15-Aug 16-Aug 23-Aug 25-Aug 06-Oct

LEGENDFuture (> 1 week)

Near Future (< 7 days)Past

Not Applicable


Assignment Milestones – Actual Dates

Assignment Milestones - Actual Dates

Company Selection


ReviewSubmission

on EDSDeadline

Post-Mortem

Assignments Date Start Date End Date Start Date End Date Start Date End Date Date Date Date Date

K1 MBL911K1 09-Feb 09-Feb 23-Feb 24-Feb 01-Mar 02-Mar 07-Mar 08-Mar 15-Mar 17-Mar

L1 MBL912L1 N/A 19-Feb 09-Mar 09-Mar

M1 MBL913M1 06-Mar 08-Mar

N1 MBL914N1 N/A

P1 MBL915P1

Q1 MBL916Q1 N/A

K2 MBL911K2 N/A

L2 MBL912L2

M2 MBL913M2

N2 MBL914N2 N/A

P2 MBL915P2 N/A

Q2 MBL916Q2 N/A

LEGENDBefore Due Date

On Due DateAfter Due DateNot Applicable


Assignment Milestones – Variance

Assignment Milestones - Variance (Days late shown as negative)

Company Selection


ReviewSubmission

on EDSDeadline

Post-Mortem

Assignments Date Start Date End Date Start Date End Date Start Date End Date Date Date Date Date

K1 MBL911K1 0 1 0 0 0 0 0 0 0 0

L1 MBL912L1 N/A 5 -1 0

M1 MBL913M1 2 1

N1 MBL914N1 N/A

P1 MBL915P1

Q1 MBL916Q1 N/A

K2 MBL911K2 N/A

L2 MBL912L2

M2 MBL913M2

N2 MBL914N2 N/A

P2 MBL915P2 N/A

Q2 MBL916Q2 N/A

LEGENDEarly

On TimeLate

Not Applicable

Please note that the above reporting was as at 15 March.


ANNEXURE N – MBL1 PROGRAM AND PROJECT PERFORMANCE VALUES

MBL1 Program Performance Values

MBL1 Program

Performance Value

Excellent Very Good Good Fair Poor

Mea

sure

d V

alu

e

Overall All group members passed MBL1 with distinction

All group members passed MBL1 with at least 3 group members with distinction

All group members passed MBL1 with at least one group member with distinction

All the group members passed MBL1 with one or more group members repeating one subject

One or more group members failed at least two subjects

Scope All group members pass MBL1 and all assignments of each subject, thereby gaining full knowledge about the each subject

All group members pass MBL1 and all assignments of each subject, thereby gaining full knowledge of at least 5 subjects and average knowledge of the remaining subject

Most of the group members pass MBL1 and all assignments of each subject, thereby gaining full knowledge of 1-2 subjects and average knowledge of remaining subjects

Most of the group members pass MBL1 and all assignments of each subject, thereby gaining average knowledge of each subject

Group members knowledge of most of the subjects is below par

Time All group members complete MBL1 in 1 year One group member does not complete MBL1 in the first year

More than one group members do not complete MBL1 in the first year

Costs All group members study fee sponsored and paid on time

More than one group members study fee sponsored and all pay on time

One group member study fee sponsored and all pay on time

All group members study fee paid on time

Specific costs incurred due to rewriting the exam or repeating the year

Quality 85% - 100 % 75% - 84% 65% - 74% 50% - 64% 0 – 49%

Risks All identified MBL risks closed

All identified MBL risks mitigated

Most of the identified MBL risks mitigated

Some of the identified MBL risks mitigated

No MBL risk response


MBL1 Group Meeting Project Performance Values

Group Meeting Project

Performance Value


Mea

sure

d V

alu

e

Overall All group members attend all group meetings

All group members attend 80% of the group meetings



All group members attend less than 50% of the group meetings

Scope All group members actively adhere to the agenda of the meeting

80% of the group members adhere to the agenda of the group meeting



Less than 50% of the group members adhere to the agenda of the group meeting

Time All group members start and finish all group meetings in time

One group member do not arrive for the group meeting on time

Two group members do not arrive for the group meeting on time

Half the group members do not arrive for the group meetings on time

Most of the group members do not attend several meetings

Costs No specific cost incurred for any group meeting Specific costs incurred for one or more group meeting

Quality All group members participated actively

80% of group members participated actively



Less than 50% of group members participated actively

Risks All identified group meeting risks closed

All identified group meeting risks mitigated

Most of the identified group meeting risks mitigated

Some of the identified group meeting risks mitigated

No group meeting risk response


MBL1 Study School Project Performance Values

Study School Project

Performance Value


Mea

sure

d V

alu

e

Overall Expectations exceeded for all group members

Expectations exceeded for most of the group members

Expectations met for all group members

Expectations met for most of the group members

Expectations not met for most of the group members

Scope All group members attended all lectures

One group member missed one lecture

Two group member missed one lecture

One or more group members missed one or more lectures

One or more group members missed one or more study school day

Time All group members attended all lectures on time

One group member attended one lecture late

Two group members attended one lecture late

One or more group members attended one or more lectures late

Many group members attended most of the lectures late

Costs No accommodation cost incurred by any of the group members

One group member paid once for accommodation

One group member paid for accommodation several times

More than one group member paid for the accommodation

All group members paid for their accommodation

Quality All the group members satisfied with all the lectures

One group member dissatisfied with one lecture

One group member dissatisfied with more than one lecture

More than one group member dissatisfied with more than one lecture

Most of the group members dissatisfied with most of the lectures

Risks All identified study school risks closed

All identified study school risks mitigated

Most of the identified study school risks mitigated

Some of the identified study school risks mitigated

No study school risk response


MBL1 Assignment Project Performance Values

Assignment Project

Performance Value


Mea

sure

d V

alu

e

Overall All assignments passed with distinction

All assignments passed including 6 or more with distinction

All assignments passed including 1-5 with distinction

All assignments passed One or more assignment failed

Scope All of the questions answered for all of the assignments with added relevant value as a result of out of the box thinking in the required format and layout

All of the questions answered for all of the assignment in the required format and layout

All of the questions answered for most of the assignment in the required format and layout

Most of the questions answered for most of the assignment in the required format and layout

Few questions answered for most of the assignments not in the required format and layout

Time All assignments submitted before due date

All assignments submitted on time, some before due date

All assignments submitted on time

One or more assignments need time extension to submit

One or more assignments submitted late

Costs No specific cost incurred for any assignment Specific costs incurred for one or more assignments

Quality 85% - 100 % 75% - 84% 65% - 74% 50% - 64% 0 – 49%

Risks All identified assignment risks closed

All identified assignment risks mitigated

Most of the identified assignment risks mitigated

Some of the identified assignment risks mitigated

No assignment risk response


MBL1 Test Project Performance Values

Test Project Performance Value


Mea

sure

d V

alu

e

Overall All tests passed with distinction

All tests passed including 4 or more with distinction

All tests passed including 1-3 with distinction

All tests passed One or more test failed

Scope All group members answered all the questions in all the tests

All group members answered most of the questions in all the tests

Most of the group members answered most of the questions in the tests

All the group members answered more than 50% of the questions in all the tests.

One or more group members answered less than 50% of the questions of one or more tests

Time All group members started and finished all tests in time

One group member did not start test on time

One group member did not start test on time or could not finish in time

More than one group member did not start test on time and could not finish in time

One or more group members missed one or more tests

Costs No specific cost incurred for any Test Specific costs incurred for one or more Test

Quality 85% - 100 % 75% - 84% 65% - 74% 50% - 64% 0 – 49%

Risks All identified test risks closed

All identified test risks mitigated

Most of the identified test risks mitigated

Some of the identified test risks mitigated

No test risk response


MBL1 Exam Project Performance Values

Exam Project Performance Value


Mea

sure

d V

alu

e

Overall All group members passed all exams with distinction

All group members passed exams with at least one distinction

At least one group member passed the exams with at least one distinction

All the group members passed the exams with no distinction

One or more group members failed at least one exam

Scope All group members attempted the entire set of required questions in all the exams

All group members attempted most of the required no. of questions in all the exams

Most of the group members attempted most of the required no. of questions in all the exams

All the group members attempted more than 50% of the required no. of questions in all the exams.

One or more group members attempted less than 50% of the required no. of questions of one or more exams

Time All group members started and finished all exams in time

One group member did not start an exam on time

One group member did not start exam on time or could not finish in time

More than one group member did not start exam on time and could not finish in time

One or more group members missed one or more exams

Costs No specific cost incurred for any exam Specific costs incurred for one or more exam

Quality 85% - 100 % 75% - 84% 65% - 74% 50% - 64% 0 – 49%

Risks All identified exam risks closed

All identified exam risks mitigated

Most of the identified exam risks mitigated

Some of the identified exam risks mitigated

No exam risk response


ANNEXURE O – MBL1 RISK MATRIX

Risk Identification

Risk Definition (meta-language)

ID TypeDate

RaisedRisk or Issue Short

DescriptionAs a

result of<definite cause>,

<uncertain event> may happen

which will lead to

<effect on project objective>.

1 T 21-Feb-08 Drop-outAs a

result ofthe long duration of the MBL1 programme

voluntary drop-outs may happen

which will lead to

vacancies i.r.o. assignment roles and extra workload for the remaining members.

2 T 21-Feb-08Temporarily "disabled" or unavailable

As a result of

the long duration of the MBL1 programme

some group members may be unavailable for a significant period of time (> 1 week)

which will lead to

the disturbance of the study group as a whole and put strain on one or many assignment teams.

3 T 21-Feb-08Assignment continuous improvement

As a result of

having our group assignments marked by the lecturers during the year

either very good or poor assignment marks may occur

which will lead to

putting the group in either a strong position or weak position for the exam.

4 T 21-Feb-08 Work commitmentAs a

result ofwork commitment

one or several group members may be absent for part of the study schools

which will lead to

that group member not been able to write the exam.

5 T 21-Feb-08 Personal commitmentAs a

result ofpersonal commitment

one or several group members may be absent for part of the study schools

which will lead to

that group member not been able to write the exam.

6 T 21-Feb-08Assignment non-performance

As a result of

group assignment tasks being assigned to individual

one individual team member may fail to deliver on time

which will lead to

the corresponding assignment being late and not being marked putting all group members at risk.

7 T 21-Feb-08Assignment under-performance

As a result of

group assignment tasks being assigned to individual

one individual team member may fail to deliver as per assignment team quality expectation

which will lead to

the corresponding assignment being of poor quality and receiving poor mark.

8 T 21-Feb-08Assignment due date close to the test dates

As a result of

two assignment due dates being close to the test dates

time management may not be appropriate enough (or equally allocated)

which will lead to

either poor individual test performance and/or poor group assignment performance.

9 T 21-Feb-08Too much reading too do

As a result of

having too much reading to do

some important prescribed reading (books or articles) may be neglected

which will lead to

incomplete or poor assignment, test and/or exam performance.


10 T 21-Feb-08Study work load is too much

As a result of

study work load being heavy

one group member may drop out

which will lead to

vacant position in several assignment teams.

11 T 21-Feb-08Personality conflict between group members

As a result of

our group diversitypersonality conflict or clashes may happen

which will lead to

our study group becoming dysfunctional and unproductive.

12 T 21-Feb-08 PlagiarismAs a

result oftime constraint and lack of expertise

one group member may decide to cut corners and plagiarise

which will lead to

the group member going to disciplinary hearing and possibly being excluded from the MBL1 programme, and our group reputation being tarnished.

13 T 21-Feb-08 Prescribed readingAs a

result oflots of reading to be done

one or several group members may read too slowly

which will lead to

delay in assignment preparation work

14 T 21-Feb-08 Communication gapAs a

result ofour study group being 9 member strong

communication gaps within the study group or between group members may happen

which will lead to

delay in group work and/or partial information being received by some group members.

15 T 21-Feb-08 Electricity cut-offAs a

result ofelectricity load shedding

electricity may be cut off at the time of submitting one assignment on EDS Online

which will lead to

assignment being late and rejected.

16 T 21-Feb-08Group skills analysis inadequate

As a result of

none of the group members being a professional industrial psychologist

our group skills analysis may have been incomplete and/or inaccurate

which will lead to

a distorted view of our group skill set.

17 T 21-Feb-08Delusion of group member competence

As a result of

group members auto-evaluating their own skills

some group members may have over-estimated their abilities

which will lead to

an inaccurate group skills matrix and inaccurate skills balancing across assignment teams, which will in turn result in poor assignment marks.

18 T 21-Feb-08Loss of information/data

As a result of

group assignments due in electronic format

assignment electronic copies may be loss or damaged (e.g. virus)

which will lead to

assignment to be reworked and most probably to be late.

19 T 21-Feb-08 Study fees paymentAs a

result of

having two more study fee installments to be paid

one or several group members may not be able to pay the balance on time

which will lead to

that group member(s) not been able to write the test and/or exam, as well as their assignment(s) not being marked.


20 O 21-Feb-08 Cultural diversityAs a

result ofbeing a culturally diverse study group

group members may have diverse points of view on a particular subject

which will lead to

diverse and better understanding and execution of the assignments, as well as more out-of-the-box thinking opportunities.

21 O 21-Feb-08 Group skill diversityAs a

result ofbeing a multi-skilled study group

study group may have expertise on most of, if not all, study subjects

which will lead to

good assignment marks and good knowledge sharing among group member.

22 O 21-Feb-08 Industry diversityAs a

result of

group members having had exposure to different industries

group members may bring specific industry knowledge to the assignments

which will lead to

industry-specific assignments of good quality.


Risk Qualitative Analysis

ID TypeDate

RaisedCategory Risk or Issue Short Description Probability Impact Severity Proximity

1 T 21-Feb-08 Drop-out Low High Significant Months

2 T 21-Feb-08 Temporarily "disabled" or unavailable Medium Medium Significant Months

3 T 21-Feb-08 Assignment continuous improvement Medium High Major Months

4 T 21-Feb-08 Work commitment Medium High Major Weeks

5 T 21-Feb-08 Personal commitment Medium High Major Weeks

6 T 21-Feb-08 Assignment non-performance High High Critical Weeks

7 T 21-Feb-08 Assignment under-performance Medium High Major Weeks

8 T 21-Feb-08 Assignment due date close to the test dates High High Critical Months

9 T 21-Feb-08 Too much reading too do High High Critical Months

10 T 21-Feb-08 Study work load is too much Medium High Major Months

11 T 21-Feb-08 Personality conflict between group members Low High Significant Months

12 T 21-Feb-08 Plagiarism Low High Significant Months

13 T 21-Feb-08 Prescribed reading Medium Medium Significant Weeks

14 T 21-Feb-08 Communication gap Medium Medium Significant Months

15 T 21-Feb-08 Electricity cut-off High High Critical Weeks

16 T 21-Feb-08 Group skills analysis inadequate Low Medium Minor Weeks


17 T 21-Feb-08 Delusion of group member competence Low Medium Minor Weeks

18 T 21-Feb-08 Loss of information/data Low High Significant Weeks

19 T 21-Feb-08 Study fees payment Medium High Major Months

20 O 21-Feb-08 Cultural diversity High High Critical Weeks

21 O 21-Feb-08 Group skill diversity High High Critical Weeks

22 O 21-Feb-08 Industry diversity High Medium Major Months


Risk Response Planning

Response Plan & Strategy

Response Type

Response Owner

ResponseStatus

ResponsePlan

ResponseTrigger

Response Schedule Activities

Response Cost

Contingency Reserve for Cost & Time

Residual Risks

Secondary Risks

Mitigate Team Lead ActionedInclude at least 1 team extra member (called Team Extra) on every assignment.

Mitigate Group Lead Actioned

Draw a Study Group planner for the whole year including not only test and exam dates, but also group meeting and assignment major milestones.

Exploit All PendingPerform a Lessons Learned group exercise at regular intervals.

Lessons learned registered in the log have not been acted upon.

Mitigate All Pending Book study leave

Mitigate All PendingAllocate dedicated time to personal commitments (e.g. Sunday is family time)

Mitigate Team Lead PendingRegular progress review/check from all assignment team members

MitigateAssignment

TeamPending

Peer review (both assignment team and group levels)

Mitigate All PendingDraw group year planner for assignment milestones and detailed (level 6) assignment task due dates.

Mitigate All PendingPrescribed reading to be compiled and reading (e.g. articles) load to be shared.

Mitigate All PendingAssignment or group members to act as support structure

Mitigate All Pending Team Building and social meeting to be scheduled.

TBC Planned for 12 April

Team member not


attending

Mitigate All Pending

All group members to pledge not to do so (signing a document similar to a Non-Disclosure Agreement signed by auditor) and penalty in place against the incriminated member if found guilty at disciplinary hearing

Mitigate All Pending Attend speed-reading course.

Mitigate All Pending

Confirmation calls, emails or SMS to be sent.Attendance confirmation 48 hours ahead of meeting.Planning in advance (Study Group Year Planner).Minutes of group meetings.File sharing using emails and memory sticks.

Mitigate Team Lead PendingAssignments to be submitted 3 days before due date.

Group member to submit assignment by due date

Accept Group Lead Pending

Group members have been asked to rate their skills set per module/subject relatively to each other (i.e. 1 = Lowest to 6 = Highest) to avoid discrepancy between members on rating perception or understanding.

Mitigate Group Lead Actioned

Group members have been asked to rate their current skills per module/subject relatively to each other (i.e. 1 = Lowest to 6 = Highest) to avoid discrepancy between members on rating perception or understanding.

Mitigate Team Lead Pending

Each assignment team lead to distribute (email) the electronic copies of each assignment draft version to the whole assignment team.

Mitigate Group Lead Pending

Group Leader to include all payment installments to Study Group Year Planner and remind all group members to pay in due course.


Exploit All PendingEveryone to participate to and expose their view points on all group assignments.

Exploit Group Lead Actioned

Conduct a group members' skill analysis exercise and record the diverse skills strength per module/subject.

Exploit Group Lead Actioned

Ensure that industry-specific knowledge is taken into consideration each time when assigning group members to group assignment teams.


ANNEXURE P – MBL1 GROUP MEETING ATTENDANCE REGISTER

MBL1 Study Group Meeting Attendance Register

MID0108A - Amabhubesi Phambili

document.doc

PROJECT NAME: MBL1 Study Group PROJECT PHASE NO: 1

MEETING SUBJECT: Group Meeting MEETING LOCATION:Bank SETA, Block 15, Thornhill Office ParkBekker Street, Midrand

MEETING DATE: 08/03/2008 MEETING TIME: 2:00 p.m.

First Name Surname Student No Company Position or Role Contact No Email Address Signature

Archna Gupta 71769684 Silk Route Business Manager 082 770 9735 [email protected]

Christine Fritz 71775315 Bank SETA Learnerships Manager 082 820 7186 [email protected]

Francois Oger 71772685 Simeka Consulting Program Manager 083 627 [email protected]

Jean Moyane 71783105 Value Logistics Fixed Asset Manager 082 990 6238 [email protected]

Kagiso Moncho 70851522 Vodacom Product Manager 082 997 4197 [email protected]

Mahlomola Motsamai 71515054 Sedibeng Water Auditor 083 630 3086 [email protected]

Patti Tladi 71792287 Total Strategy - Projects 082 413 3627 [email protected]

Shanks Mkandawire 71770569 Group Five Engineer 073 669 0533 [email protected]

Sylvester Taku 71783571 Sizwe Ntsaluba Audit Manager 083 411 0005 [email protected]









ANNEXURE Q – MBL1 GROUP MEETING MINUTES

Kick-Off Group Meeting held on 02/02/2008

AgendaDate: 02-Feb Location: Bank SETA BoardroomNo. Subject Agenda1 Opening & Introductions2 CV and Business Card exchange3 Group Name4 Group Rules of Engagement5 Group Nominations6 Assignment Strategy, Approach and Teams7 Group Meeting Schedule8 Group Member Skills Analysis9 Group Building Event10 Closing

AttendanceAttendees Late (> 15mn) AbsentOn Time Apologies No Apologies Apologies No ApologiesArchna

Christine Francois

Ike Jean

Patti Shanks

Sylvester

DiscussionsNo. Subject Discussion1 Introduction Everyone introduced themselves to the team. The group thanked Christine for having made Bank SETA boardroom and facilities available to the group.2 CVs Christine, Ike and Jean distributed their CVs to the others. Business Cards Christine, Patti, Ike, Sylvester and Francois distributed their business cards to others. Contact List Francois circulated a Group Contact List for population.3 Group Name The possible names for our study group were discussed and "Amabubesi Phambile" (The lions ahead) proposed. Name to be confirmed

and adopted at next group meeting.


4 Group Rules of Engagement

Possible rules of engagement have been debated, but not finalised.

The principle of assignment performance has been discussed and agreed to, but not finalised. The principle of penalty due to non-performance has been discussed and agreed to, but not finalised.5 Group Nominations Study Group Leader person to be confirmed. Study Group Chairperson person to be confirmed. Study Group Secretary person to be confirmed.6 Assignment Team

Strategy & ApproachThe division of the group in team for each assignment has been discussed and adopted.

The roles with an assignment team have been discussed. The responsibilities for each assignment team role have been discussed, but not finalised. The assignment milestones and dates have been discussed. The assignments requiring a company interview have been identified. The company identification must be based on relationship and give preference to BBE SME where business feedback would be most

valued. Ike mentioned that hand-outs are available on EDS Online under Discussion for MBL916Q.7 Group Meeting

ScheduleThe Group Year Planner has been presented and reviewed.The best approach for scheduling group meeting was subsequently discussed.

Discussion followed regarding the best approach to assignment milestones. The possibility of MBL Alumni interviews has been presented and well received by the group.8 Group Member Skills Group members rated themselves across the 6 MBL1 subjects/modules (from 6 - highest to 1 - lowest). Group members expressed their preferences regarding the different assignment participation. Once the group member preferences were captured on a spreadsheet, a workload balancing exercise followed by a skills balancing

exercise took place. All group members participated in a flexible manner.9 Group Building Event The idea of a team building event has been discussed and adopted. Date of social event for Study School 1 discussed and confirmed for Wednesday 20/02 evening (6:00 p.m. to 8:00 p.m.)

10 Closing Next group meeting scheduled for Saturday 09/02 2:00 p.m. onwards.

Decision LogNo. Subject Decision1 Group Study Group Leader person to be confirmed during Study School.2 Study Group Chairperson person to be confirmed during Study School.3 Study Group Secretary person to be confirmed during Study School.4 Group Rules Agreed to include the Rules of Engagement part of the Operations Assignment 1 deliverables.5 A penalty must be preceded by 2 warnings, and the penalty list must be tied to the assignment roles and responsibilities.6 Group Meetings Group meetings to be scheduled on the Saturdays 1 week (actually 9 days) ahead of assignment due dates, not on the Saturdays

immediately preceding the assignment due dates.7 Group meeting reminders and confirmations to be sent and received not later than 48 hours ahead of the scheduled meeting.8 The group agreed to use their regular work or home emails to communicate in writing (rather than EDS Online email facility).9 Roster principle adopted for group meeting snacks and beverages.

10 Assignment Roles Group divided in assignment teams for each assignment.11 Each assignment team must have exactly 1 team leader and at least 2 team members.


12 Other group members are welcome to join assignment teams as "team extras" to learn on subject/module where they feel the need for improvement.The onus is on the group member to approach the relevant assignment team lead person for authorisation to join the assignment team.

13 Assignment Responsibilities

It is the assignment team lead responsibility to schedule the time & venue for the assignment team meetings.

14 The responsibility to submit an assignment final copy on time lies with the assignment team lead.15 Assignment Milestones An assignment first draft is due 3 weeks before the assignment due date.

Assignment first draft to be emailed to the group by the assignment team leader.16 An assignment first draft is required to be at least 80% complete.17 All group members will have the opportunity to review and give feedback on all assignment first drafts.18 1 week is allowed for the whole group to review and give feedback to the assignment team.19 1 week is allowed for the assignment team to consolidate and prepare the final copy taking into account the feedback received.20 The assignment final copy is due 1 week (actually 9 days) before the assignment due date.21 The assignment final copy is to be reviewed during the group meeting immediately preceding the assignment due date.22 The submission to EDS Online is due 1 day before assignment due date.23 General MS Excel accepted as document format for Minutes of meetings.

Action ListNo. Subject Action Owner Due Date Actual Date Status1 CVs All team members to send their CVs via email to the group. All 09-Feb Open2 Business Cards All team members to give their business cards to the group members (if not

done yet).All 09-Feb Open

3 Group Contact Lists Group Contact List to be updated with the information provided. Francois 09-Feb Open4 Group Year Planner MBL1 Study Group Year Planner to also include assignment milestones. Francois 09-Feb Open5 Group Name "Amabubesi Phambile" group name spelling to be confirmed. All 09-Feb Open6 Assignment Teams Responsibilities to be drafted per assignment role (i.e. team leader, team

member and team extra).Christine 09-Feb Open

7 Study School To Do List to be compiled for work to be completed ahead of our Study School 1.

Patti 04-Feb Open

8 Study School Catering arrangements for Study School 1 to be confirmed. Jean to send email to SBL Administration.

Jean 09-Feb Open

9 Interview MBL3 Student to come and talk to our MBL study group. Francois 09-Feb Open10 Interview MBL Alumni person to come and talk to our MBL study group. Patti 16-Feb Open11 Team Building Suggestions for a Team Building event to be tabled at the next group meeting. All 09-Feb Open

Next: 09-Feb 14:00 Location: Bank SETA Boardroom


Second Group Meeting held on 09/02/2008

AgendaDate: 09-Feb Location: Bank SETA BoardroomNo. Subject Agenda1 Opening & Welcoming2 Adoption of previous group meeting Minutes and Decision Log with/out amendments3 Review and update of previous group meeting Action List4 Group Name confirmation5 Group Contact List review and confirmation6 Group vision, mission statement and core values7 EDS Online information and discussion8 Study Group preparation9 Assignment teams review and update10 Assignment milestones review11 Leave12 General13 Closing


Christine Francois

Ike Jean

Kagiso Patti

Shanks Sylvester

DiscussionsNo. Subject Discussion1 Opening & Welcoming Francois welcomed everyone for attending the meeting.

Apologies presented for Sylvester currently overseas and Shanks instructed by his boss to work over the weekend.Kagiso introduced himself to the group.

2 Minutes & Decision Log

Previous group meeting's Minutes and Decision Log adopted without amendments.

3 Action List Previous group meeting's Action List reviewed and updated.


4 Group Name "Amabhubesi Phambili" confirmed.5 Group Contact List Group Contact List confirmed with 2 amendments:

- Francois' work email address has changed - Archie prefers receiving her emails to her home email address

6 Group Vision, Mission and core Values

Francois recommended that our group identifies its core values, its vision and set itself a mission in a statement, as most of the companies or project teams do.

7 EDS Online All mentioned that the articles are sometimes difficult to download from EDS Online.Ike however succeeded to download some additional documentation.

Ike mentioned that Project Management is not part of the Operations exam.Francois recommended that we need confirmation that Project Management is not part of the Operations test either.

8 Study Group Preparation

The group reviewed the Study School 1 To-Do list prepared by Patti.Only a few amendments were made ("Slides" column added and prescribed book chapters updated for Economics).

Christine explained to all that the Study School preparation for HR module includes HR Manager and/or Director interview. Francois distributed to all group members' memory sticks the latest information downloaded from EDS Online. Francois recommended to all that due to time constraints, slides should be given priority w.r.t. Study School preparation.

9a Assignment Teams Kagiso provided Francois with his module ranking. Archie updated her module ranking. Francois mentioned the need for redoing the balancing exercise, once Kagiso had read through the assignment description.

9b Assignment Roles & Responsibilities

Assignment responsibilities reviewed and accepted.Francois recommended updating them to include the instance of a team leader or team member leaving.The group discussed the different possible scenarios and agreed on the default actions to be taken.

There is no need for Group Chairperson and Group Secretary roles.These roles are actually at assignment level (called respectively Assignment Team Leader and Assignment Team Secretary).

The group questioned one of the decisions made at the previous group meeting, i.e. responsibility to submit an assignment final copy on time lies with the assignment team lead, mentioning that UNISA SBL's instruction is that it is the group leader's responsibility.

10 Assignment Milestones The new Assignment Milestone Dates sheet has been presented and reviewed.Francois explained the color coding for each of the 3 sections (Plan, Actual & Variance).

K1 ON TRACK - Christine reported that the company selection is done and first draft started. L1 ON TRACK - Francois recommended the L1 assignment team to meet one evening during the Study School.

11 Leave Annual Leave to be communicated by members to the group as soon as confirmed.12 General Everyone received their books, except Kagiso who will collect them from UNISA before the Study School starts. Team building event proposed: 10-pin bowling, go-karting, hiking, or braai. Team building tentative date: 12 April (closer to the Test dates, when stress level may be higher and need to relax also higher!)

13 Closing Jean volunteered for our next group meeting's snacks & drinks. (Date = Saturday 8 March) Patti also volunteered for the following group meeting's snacks & drinks. (Date = Thursday 20 March) Kagiso excited to have joined our team, and Patti happy to be back home! Meeting Closed


Decision LogNo. Subject Decision1 Opening & Welcoming Group agreed as a whole to accept Kagiso as new member, but not to accept any other additional member due to disruption and rework

caused to the whole group.

2 Group Name "Amabhubesi Phambili" confirmed as our Study Group name.3 Group Vision, Mission

and core ValuesAgreed to include group vision, mission statement and core values in our Study Group charter.

4 Assignment Roles & Responsibilities

Agreed that there is no need for Group Chairperson and Group Secretary roles.

5 Draft roles and responsibilities adopted.6 Assignment Milestones Study Group Risk Management exercise to be done by L1 assignment team.

7 Leave Agreed to communicate members' leave to the group as soon as planned/confirmed.8 General Agreed to issue Minutes of meeting not later than 48 hours after the meeting took place.9 Agreed to meet on Monday 18/02 evening (after courses) to rebalance the assignment teams.

10 Agreed to move to 20 March 6:00 p.m. the group meeting initially scheduled on 22 March (due to long weekend commitments).

Action ListNo. Subject Action Owner Due Date Actual Date Status1 CVs All team members to send their CVs via email to the group. All 09-Feb In Progress2 Business Cards All team members to give their business cards to the group members (if not done

yet).All 09-Feb 09-Feb Closed

3 Group Contact Lists Group Contact List to be updated with the information provided. Francois 09-Feb 09-Feb Closed4 Group Year Planner MBL1 Study Group Year Planner to also include assignment milestones. Francois 09-Feb 09-Feb Closed5 Group Name Amabhubesi Phambili group name spelling confirmed. All 09-Feb 09-Feb Closed6 Assignment Teams Responsibilities to be drafted per assignment role (i.e. team leader, team

member and team extra).Christine 09-Feb 09-Feb Closed

7 Study School To Do List to be compiled for work to be completed ahead of our Study School 1. Patti 04-Feb 04-Feb Closed8 Study School Catering arrangements for Study School 1 to be confirmed. Jean to send email to

SBL Administration.Jean 09-Feb 04-Feb Closed

9 Interview MBL3 Student to come and talk to our MBL study group. Francois 08-Mar Rescheduled

10 Interview MBL Alumni person to come and talk to our MBL study group. Archie 08-Mar Rescheduled

11 Team Building Suggestions for a team building event to be tabled at the next group meeting. All 09-Feb 09-Feb Closed12 Study Materials Christine to communicate UNISA SBL Dispatch contact name to Kagiso. Christine 11-Feb Open13 Kagiso to collect his books before Study School starts. Kagiso 15-Feb Open14 Group Year Planner Provide a color copy of our latest Group Year Planner to all group members. Archie 18-Feb Open15 Study School To-Do list to be included in the Study Group master spreadsheet. Francois 18-Feb Open


16 Responsibilities to be added to the Study Group master spreadsheet. Francois 18-Feb Open17 Group Vision/Values Start thinking of a group vision, mission statement, and core values. All 18-Feb Open18 Assignments Copy of assignment samples to all group members. Patti 18-Feb Open19 Assignment team's KPI 1-5 scale to be mapped to 0-100% mark scale. Francois 18-Feb Open20 To add an Assignment Format section on the Assignment Milestone Dates sheet. Francois 18-Feb Open21 Ike to share (email) with the group all the relevant documentation downloaded

from UNISA SBL Library.Ike 18-Feb Open

22 To clarify with UNISA SBL whether the assignment team lead can be in charge of submitting the completed assignment on EDS Online.

Francois 18-Feb Open

23 Tests To clarify with UNISA SBL whether Project Management is part of the Operations Test or not.

Francois 18-Feb Open

Next: 08-Mar 14:00 Location: Bank SETA Boardroom


Third Group Meeting held on 08/03/2008

AgendaDate: 08-Mar Location: Bank SETA BoardroomNo. Subject Agenda1 Opening, welcoming and presentation of apologies2 Adoption of our group meeting's previous Minutes with/out amendments3 Adoption of our group meeting's previous Decision Log with/out amendments4 Review and update of our group meeting's previous Action List5 Study Group vision, mission statement and core values discussion6 Study Group Treasurer (role & responsibilities, nomination and election)7 Study Group members no-plagiarism pledge8 Performance Rules review and approval with/out amendments9 Penalty Rules review and approval with/out amendments10 Study School feedback, discussion and lessons learned11 EDS Online information access, discussion and distribution12 Library PIN13 Assignment teams review14 Assignment milestones review15 Assignment contributions review16 Assignment penalties review17 MBL Alumni Talk (+/- 4:00 p.m.)18 Group members SWOT analysis19 Risk Management20 Leave21 Team Building / Get Together event22 General23 Closing


Christine Francois

Ike Jean


Kagiso Patti

Shanks Sylvester

DiscussionsNo. Subject Discussion1 Opening Meeting started late at 2:25 p.m.2 Minutes Minutes adopted without amendments.3 Decision Log Decision Log adopted without amendments.4 Action List All outstanding actions are closed, except the MBL3 student interview postponed to our next group meeting (still to be confirmed).

5 Group Vision, Mission & core Values

The members' input were tabled by the Group Leader and read by Jean.Amabhubesi Phambili vision, mission statement and core values came out from the brainstorming session and were adopted by the group. (See Decision Log for detail)

Sylvester proposed the acronym PRIDE LTD to represent our core value initials. All group members agreed.6 Group Treasurer Sylvester unanimously elected as Group Treasurer. He accepted the role and responsibilities.7 Plagiarism Group members unanimously agreed to not to do plagiarism.

Sylvester accepted to draft a non-plagiarism pledge (1 page) to be signed by all group members.

8 Performance Rules The draft performance rules were read by Christine, discussed and adopted without amendments.A total funding amount of R1 000 per group member (R500 per member per "semester") was accepted by all.

9 Penalty Rules The draft penalty rules were read by Christine, discussed and adopted with amendments: - R500 (instead of proposed R300) for late assignment submission accepted by UNISA SBL - R1 000 (instead of proposed R500) for late assignment submission rejected by UNISA SBLAll group members agreed to these penalty amounts.

Clarification was given on how the team member guilty of plagiarism is identified.10 Study School

feedbackStudy School feedback and discussion postponed to next group meeting due to time constraint.

11 EDS Online Francois downloaded all documents and information available on EDS Online.His MBL1 folder was shared to all group members (except Patti) during the group meeting.

12 Library PIN Only 3 out of 9 group members (namely Archi, Ike and Sylvester) have their UNISA Library PIN numbers.

The other group members need to log into EDS Online Library and create their own PIN number.13 Assignment Teams

ReviewNo change to the assignment teams, except Sylvester joining the MBL913M1 assignment as Team Extra to facilitate the interview with Sizwe Ntsaluba marketing manager.

14 Assignment Milestones Review

Francois distributed a weekly workload graph (per resource) to all group members.He explained the source of this information (underlying Gantt chart), its meaning and limitation.

K1 ON TRACK - Christine already emailed for review the final copy of the MBL911K1 assignment.


L1 ON TRACK - Francois reported that the first draft of MBL912L1 assignment will be emailed for feedback today (08/03) or early tomorrow morning (09/03).

M1 ON TRACK - Archi reported that the company choice is made and approved by Mari (our marketing lecturer). The first assignment team meeting took place on schedule (today 08/03) and work has been allocated.

15 Assignment Contributions Review

K1 - Christine is happy with the contribution of her team members and team extras.

L1 - Francois is happy with the contribution of his team members and team extras. M1 - Archi is happy with the contribution of her team members and team extras.

16 Assignment Penalties Review

K1 - No warning or penalty given.

L1 - No warning or penalty given. M1 - No warning or penalty given.

17 MBL Alumni Talk Zafar came and give an excellent 2-hour talk to the group regarding his own experience of the MBL study programme and its impact on student lives.Zafar Mahomed is a qualified CA (SA), current Johnson & Johnson's Finance Director, and MBL's Old Mutual Gold medalist (in 2002).

18 Group Members SWOT Analysis

Francois thanked all group members for their input (strengths & weaknesses).He requested that part of the MBL912L1 assignment review, each group member adds one benefit for each of their strengths and proposes one mitigating action for each of their weaknesses.

19 Risk Management Risk Management exercise postponed to next group meeting due to time constraint.20 Leave No leave planned in near future.21 Team (Group)

BuildingFrancois reminded all that the 12-Apr is confirmed as Team Building date.

He reported having sent an email to all group members listing the Team Building activities suggested so far, but gave the group until the next group meeting (scheduled for 20 March) to come up with more suggestions.

22 General Jean asked Francois (as Group Leader) whether it is acceptable that Team members feeling overloaded or overworked request help on some of their tasks.Francois agreed and recommended it as part of our study group support structure.

Kagiso suggested marking the text book per topic (i.e. stickers, color coding) as preparation for the exam ("where is what"). All agreed.

23 Closing Meeting closed at 6:15 p.m.

Decision LogNo. Subject Decision


5 Group Vision, Mission & core Values

VISION: To become valued leaders in business and society for sustainable growth globally.

MISSION: To collectively work in leveraging, retaining and growing our talents and skills to achieve Master's in Business Leadership for valued leadership.

CORE VALUES: Professionalism Respect Integrity Diversity Excellence Learning Teamwork Dedication

6 Group Treasurer Sylvester elected unanimously as Group Treasurer.7 Plagiarism Non-plagiarism pledge to be drafted and formally signed by all group members. Assignment Team Leader to be held responsible for plagiarism, if the team member guilty of plagiarism in the corresponding group

assignment cannot be clearly identified.8 Performance Rules R1 000 performance funding per group member (R500 per semester).

Semester assignment receiving the highest mark to be rewarded."Winning" assignment team to be rewarded as per the weighting system outlined below: Team Leader = 4 Team Secretary = 3 Team Members = 2 Team Extras = 1

9 Penalty Rules Penalty rules adopted with the following amendments: Late (> 15mn) at Group meetings = R20 if apologies received in time, or R50 if no apologies. Absent (> 50% meeting time) at Group meetings = R50 if apologies received in time, or R100 if no apologies. Assignment Team Reviewer late (not more than 3 days) written feedback = R50

Assignment Team Reviewer late (more than 3 days) or lack of written feedback = R100

R1 000 penalty for group assignment late submission, reduced to R500 if the necessary extension was granted in writing by UNISA SBL.

Penalty payments to be made within 7 days to Group Treasurer.13 Assignments Sylvester joins the MBL913M1 assignment as Team Extra.17 MBL Alumni Talk Zafar accepted to try making the time to review our first assignment as well as some "exotic" assignments (e.g. Strategy).

Action ListNo. Subject Action Owner Due

DateActual Date

Status


1 CVs All team members to send their CVs via email to the group. All 09-Feb 08-Mar Closed9 Interview MBL3 student to come and talk to our MBL study group. Francois 20-Mar Rescheduled

10 Interview MBL Alumni person to come and talk to our MBL study group. Archi 08-Mar 08-Mar Closed12 Study Materials Christine to communicate UNISA SBL Dispatch contact name to Kagiso. Christine 11-Feb 11-Feb Closed13 Kagiso to collect his books before Study School starts. Kagiso 15-Feb 15-Feb Closed14 Group Year Planner Provide a color copy of our latest Group Year Planner to all group members. Archi 18-Feb 18-Feb Closed15 Study School To-Do list to be included in the Study Group master spreadsheet. Francois 18-Feb 18-Feb Closed16 Responsibilities to be added to the Study Group master spreadsheet. Francois 18-Feb 18-Feb Closed17 Group Vision/Values Start thinking of a group vision, mission statement, and core values. All 18-Feb 08-Mar Closed18 Assignments Copy of assignment samples to all group members. Patti 18-Feb 18-Feb Closed19 Assignment team's KPI 1-5 scale to be mapped to 0-100% mark scale. Francois 18-Feb 18-Feb Closed20 To add an Assignment Format section on the Assignment Milestone Dates sheet. Francois 18-Feb 18-Feb Closed21 Ike to share (email) with the group all the relevant documentation downloaded from

UNISA SBL Library.Ike 18-Feb 18-Feb Closed

22 To clarify with UNISA SBL whether the assignment team lead can be in charge of submitting the completed assignment on EDS Online.

Francois 18-Feb 18-Feb Closed

23 Tests To clarify with UNISA SBL whether Project Management is part of the Operations Test or not.

Francois 18-Feb 18-Feb Closed

24 Group Year Schedule

Provide a color copy of our updated Group Year Schedule to all group members. Archi 20-Mar Open

25 Group Treasurer To draft a spreadsheet (or other) to account for pay-ins and pay-outs of the Study Group fund.

Sylvester 20-Mar Open

26 Plagiarism To draft a non-plagiarism pledge (1 page) to be signed by all group members. Sylvester 15-Mar Open27 Clarification on how the team member guilty of plagiarism will be identified is to be

added to MBL912L1 assignment. Francois 19-Mar Open

28 Reference to UNISA's policy on plagiarism to be added to MBL912L1 assignment. Francois 19-Mar Open29 EDS Online EDS Online latest information to be shared with Patti (absent of last group

meeting). Archi 12-Mar Open

30 Library PIN All group members to create their own EDS Online Library PIN (if not done yet). All 20-Mar Open31 Group Members

SWOT AnalysisPart of the MBL912L1 assignment review, each group member to add one benefit for each of their strengths and to propose one mitigating action for each of their weaknesses.

All 15-Mar Open

32 Team (Group) Building

Come up with more suggestion for Team Building activity scheduled for 12 April. All 12-Apr Open

33 Assignments MBL911K1 assignment document to be formatted as per group assignment identity.

Francois 09-Mar Open

34 2.5cm right margin to be confirmed with Ria (lecturer) as acceptable for MBL912L1 assignment.

Francois 15-Mar Open

35 Tests Test & Exam centres to be confirmed for all group members Francois 05-Apr Open36 Test MCQ scoring rule to be confirmed with SBL (i.e. one or several correct

answers? Negative scoring if wrong answer selected?) Francois 05-Apr Open


37 Exams Exam format to be confirmed with SBL (i.e. MCQ or not, all questions to be answered or Subject A vs. subject B)

Francois 05-Apr Open

Next: 20-Mar 18:00 Location: Bank SETA Boardroom


ANNEXURE R – MBL911K1 GROUP ASSIGNMENT LESSONS LEARNED

Lessons Learned

ID TypeDate

RaisedRaised

by SBL?Originator

WBS Code

Category Lesson Learned Short Description

1 Negative 28-Feb-08 No Christine Infrastructure There were no meeting facilities at SBL during study week.

2 Negative 28-Feb-08 No Christine PlanningMajor assignment activities should not have been scheduled at the same time as study week or test week.

3 Positive 28-Feb-08 NoJean / Patti

CommunicationKick-off assignment team meeting worked well to ensure common understanding of assignment before starting on individual sections.

4 Positive 28-Feb-08 No Patti CommunicationAssignment team members felt comfortable to seek assistance from each other when unsure.

5 Positive 28-Feb-08 No Christine Project Team A smaller assignment team (4 to 6 members) worked well.

6 Positive 01-Mar-08 No Christine CommunicationIt was easier for an assignment team member to work on a section if length, format, and referencing are specified upfront.

7 Negative 01-Mar-08 No Christine PlanningIt took longer than anticipated to compile the first draft of an assignment from all assignment team member's contributions.

8 Negative 01-Mar-08 No Christine PlanningAssignment team members wrote with different styles which became a problem when compiling the first draft.

9 Positive 01-Mar-08 No Christine Project TeamThe assignment team extras added a lot of value in that they attended the assignment team meetings and gave their input during these meetings, but were also available to assist an assignment team member who was overworked.

10 Positive 08-Mar-08 No Christine Project TeamThe assignment team reviewers added a lot of value in that they are up to date with the information and assignment requirements, yet "removed" enough to give objective input and feedback.


Recommended Actions / Solutions

ID Recommended Action / Solution Assigned To Priority StatusClosure

Date

1 Make alternative "hosting" arrangement or alternatively, meet at SBL pause area. Group Leader Medium Closed 08-Mar-08

2

Group leader to ensure that all group assignments are completed and submitted before Study School 2 starts on 18th August.Group assignments MBL916Q1 and MBL911K2 to be fast-tracked to avoid overwork during Test week (between 12th and 16th May).

Group Leader Critical Assigned

3 Each assignment team leader to schedule a kick-off meeting for his/her assignment. Team Leader High Assigned

4Assignment team (and study group in general) to act as support structure to any team (or group) member.

ALL High Assigned

5Ensure that assignment responsibilities are distributed among all group members in such a way that not all 9 group members are requested to attend all assignment meetings.

Group Leader Medium Closed 08-Mar-08

6When allocating sections to be done by assignment team members specify length, format, referencing.

Team Leader Medium Assigned

7 Schedule enough time for integration of all the information and contributions. Team Leader High Assigned

8Agree upfront who in the assignment team will be responsible for integrating different sections and making sure the information flows.

Team Leader Medium Assigned

9 Ensure that all assignments have allocated "team extras". Group Leader Medium Closed 08-Mar-08

10Ensure that all assignments have identified reviewers and that enough time is allocated on the project plan to review the assignment first draft and give valuable feedback.

Group Leader Medium Closed 08-Mar-08


REFERENCES

MBL1 (2008): Master’s in Business Leadership, 2008/0/0605-X/MBL1. UNISA’s Graduate School of Business Leadership.

PMBOK® Guide (2008): A Guide to the Project Management Body Of Knowledge, 4th Edition (2008). Project Management Institute (PMI).

Meredith J. R. & Mantel S. J. (2006): Project Management – A Managerial Approach, 6th Edition. John Willey & Sons, Inc.

Burke R. (2003): Project Management – Planning & Control Techniques, 4th Edition. Burke Publishing.


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