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Midway Overrun and Flight Attendant Training: Lessons
Learned
Larry Parrigin
Southwest Airlines
April 27, 2010 1Southwest Airlines Inflight Training
Accident Summary
• 737-7H4, from BWI-MDW
• 98 passengers / 5 crewmembers
• Minor injuries onboard, one ground fatality
• Nosegear collapse
• L1 and R2 doors used for evacuation
• 5-10 minutes to evacuate aircraft
3Southwest Airlines Inflight Training
April 27, 2010
Emergency Procedures
• Operation of megaphones
• 30-second review
• Carry-on baggage during evacuations
April 27, 2010 Southwest Airlines Inflight Training
4
Emergency Training
• Flight Attendant initiated evacuations
• Aircraft power loss
• Megaphones
• Unusual aircraft attitudes
• Assigned exit responsibilities
• How we train
5Southwest Airlines Inflight Training
April 27, 2010
Megaphones
• Press the button on the handle and speak normally.
6Southwest Airlines Inflight Training
April 27, 2010
Megaphones
• Press the button on the handle.
• Place lips in contact with the microphone and speak.
• Volume is controlled by voice intensity.
7Southwest Airlines Inflight Training
April 27, 2010
Megaphones
• Use during power failures/PA inop
• Importance in an evacuation
• Hands-on recurring practice
8Southwest Airlines Inflight Training
April 27, 2010
30-Second Review
• What is my brace position and the brace command?
• Stay in the brace position until the aircraft comes to a complete stop and the Captain initiates an evacuation.
• Operation of the assigned exit.
• Exit blocked procedures
• Evacuation commands.
April 27, 2010 9Southwest Airlines Inflight Training
30-Second Review
• Brace position and brace commands until aircraft stops.
• Evacuation decision.
• Assigned exit procedures.
• Evacuation commands.
10Southwest Airlines Inflight Training
April 27, 2010
FA Initiated Evacuations
• Clarify conditions under which FAs may initiate evacuations.
• Include “unusual aircraft attitudes” as an evacuation trigger.
11Southwest Airlines Inflight Training
April 27, 2010
Unusual Aircraft Attitudes
• A/C attitude as an evacuation trigger
• Assessing slide attitude/angle
• Altering evacuation commands
12Southwest Airlines Inflight Training
April 27, 2010
Aircraft Power Loss
• Impacted systems• Communication• Flight deck door
13Southwest Airlines Inflight Training
April 27, 2010
Carryon Baggage
• Flight Attendant safety
• Commands• In the cabin• At the exit
14Southwest Airlines Inflight Training
April 27, 2010
Assigned Exit Responsibilities
• FAs must remain at their primary exits.
• Send ABAs to assess conditions if needed.
15Southwest Airlines Inflight Training
April 27, 2010
Emergency Training
• Integrated approach
• Scenario based
• Encourage “What If” thinking
April 27, 2010 Southwest Airlines Inflight Training
16