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MIGR-06 topic WORKSHOP 31/01/2019 Addressing the challenge of migrant integration through ICT-enabled solutions WORKSHOP REPORT The workshop was organised by REA, Unit B3, endorsed by DG CNECT, unit H4, and had the purpose of gathering the four projects funded under the topic DT- MIGRATION-06-2018-2019, Addressing the challenge of migrant integration through ICT-enabled solutions, following the 2018 evaluations: MIICT, grant agreement n. 822380 NADINE, grant agreement n. 822601 MICADO, grant agreement n. 822717 REBUILD, grant agreement n. 822215 The workshop objectives were to: 1. initiate the framework for the collaboration among the four projects, 2. draft a strategic plan to support synergies, sharing practices and methodologies, 3. avoid duplication of work and favour collaboration and exchanges, 4. encourage the creation of a network that will be joined by two/three new projects next year, funded under the same topic. The workshop was structured between plenary sessions and parallel sessions. The presentations of the plenary sessions are available for all participants and members of the 4 consortia.
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Page 1: MIGR-06 topic WORKSHOP Addressing the challenge of migrant ... · The workshop objectives were to: 1. initiate the framework for the collaboration among the four projects, 2. draft

MIGR-06 topic WORKSHOP 31/01/2019

Addressing the challenge of migrant integration through ICT-enabled solutions

WORKSHOP REPORT

The workshop was organised by REA, Unit B3, endorsed by DG CNECT, unit H4, and had the purpose of gathering the four projects funded under the topic DT-MIGRATION-06-2018-2019, Addressing the challenge of migrant integration through ICT-enabled solutions, following the 2018 evaluations: MIICT, grant agreement n. 822380 NADINE, grant agreement n. 822601 MICADO, grant agreement n. 822717 REBUILD, grant agreement n. 822215 The workshop objectives were to:

1. initiate the framework for the collaboration among the four projects,

2. draft a strategic plan to support synergies, sharing practices and

methodologies,

3. avoid duplication of work and favour collaboration and exchanges,

4. encourage the creation of a network that will be joined by two/three new

projects next year, funded under the same topic.

The workshop was structured between plenary sessions and parallel sessions. The presentations of the plenary sessions are available for all participants and members of the 4 consortia.

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MIGR-06 topic WORKSHOP 31/01/2019

The five parallel sessions were an opportunity for the 4 projects to concretely start setting up synergies and exchange each other information on methodologies, practices and expected outcomes. This report gives an overview of the discussions that took place during the parallel sessions and define a common strategy for the way forward. This does not imply changes in the Grant Agreements signed already with all beneficiaries, both in terms of tasks, nor expected resources. However, it is recommended that beneficiaries careful consider whether this would be instead useful in order to make a better and more efficient use of resources in case of synergies and duplication of work and avoid that the review meetings will be the first occasion for the POs and external reviewers to identify inconsistencies and ineligibility of costs. The first part includes specific outcomes by session as drafted by the participants themselves. A proposed action plan is outlined and it is suggested that all 4 projects work in a coordinated manner and agree how to revise and complete it. If any decisions lead to requiring changes in tasks and related resources in the Grant Agreement through an amendment, each project coordinator needs to further discuss with the respective PO.

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MIGR-06 topic WORKSHOP 31/01/2019

SESSION 1 Moderator: Jarkko Siren ROOM: SDR 00/166

Title Objectives Expected outcomes

1

data protection

data collection and

acquisition;

reuse of existing

publicly available data;

analysis of users and

audience;

1. Avoid duplication of work, multiple

collection of same data,

2. Facilitate collection/share of data

3. Discussion among the parties to find

a consensus on the next steps

document signed among the parties

4. Draft timeline for joint tasks and/or

activities

1. Definition of a common strategy

2. Agreement on methods and protocols

3. Preparation of a consensus document among the parties in respect of each own confidential GA

Outcomes: Data protection

Group of data protection experts

Common DP handbook

Data sharing agreement

Share milestones Outcomes: Data collection and acquisition

Sharing information about data sources

Sharing information about planning and participate in WSs

Sharing best practices

Sharing methodologies and data (and translations) Outcomes: Reuse of existing data

Common data registry

Willingness to collaborate in general in reuse of existing data

To avoid duplication of work Outcomes: Analysis of users and audience

Share details of workshop planning and continue discussion

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MIGR-06 topic WORKSHOP 31/01/2019

SESSION 2 Moderator: Luis Garcia Room: SDR 00/159

Title Objectives Expected outcomes

2

IT tools developers and

technical beneficiaries

1. Explore compatibility and interoperability of

final products

2. Consider deployment and development of

software and application in harmony

3. Avoid duplication of work

4. Ensure provision of multiple services across

different consortia for the benefit of the final

users

Preparation of a

consensus document

among the parties and

draft timeline for

implementation and first

year activities

Discussions:

1. The projects work towards sharing of data scheme (e.g. Data models). The latter may create a pathway for unified migration data model. For example, data model related to skill set. Joint technical session for data modelling will facilitate this process.

2. Provisionally there will be a joint technical session on the Oct 2019 with a view to develop high-level data model across all 4 projects.

3. Based on the minimal common data model standard, exchangeable APIs could be defined and utilised by the projects.

4. Exchange of technical pipeline and environment by October 2019. This will enhance future API exchange.

5. The four projects could work collectively to create end to end AV support ICT tool, the latter include content creation, content exposure and locales content consumption.

Outcomes: Collaboration action points

Serious game can be used as a data collection point. Localisation and customisation can be done by partners

Chatbots can be a good common denominator. A decision to utilise each other bots can be decided in November 2019. This will include requirements of the Channels (e.g. Facebook or telegram)

Share the common agreement

Sharing system specification

Project accessibility - using the existing solution

This is none binding and informal discussion point. Therefore all contractual changes as result of this discussion needing formal approval of the projects GA as well as EC. This includes all financial and administrative changes to DOA.

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MIGR-06 topic WORKSHOP 31/01/2019

SECTION 3 Moderator: Jens Hemmelskamp Room: SDR2 AUDITORIUM 00/114

Title Objectives Expected outcomes

3

Users requirements: skills

assessment and analysis

as pre-requirement for

ICT tools development

Share methodologies and practices for the

preparation of the future work.

Data analysis, skills assessment, skills

matching

Outline the strategy and

methodology and identify

differences/similarities in

the approaches

Outcomes

Identify a representative (Ambassador) from each project

Organise regular Skype calls

Agreement on data sharing

Share a methodology to gather requirements

Define standarised requirements

Sharing data collection methodology: same questionnaires in all 4 projects?

Basic sample is 100+

Wiki for common terminology/target groups

Each project define a list of institutions to be contacted, coordinate public administrations consulted to avoid overlapping

Share end users: migrants/refugees, public administration

Directory of NGOs in projects

Joint collaboration committee

Alignment of questionnaires (may be)

Participation in workshops

Joint pilots (may be)

Shared/commmon Pictograms

Joint participations in events (Info event in EU parliament/committee of the regions (2020?), week of regions)

Quality of data - collaborative ethnography, 2 iterations before testing

Languages - translation to significative populations

Pilot: open data

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MIGR-06 topic WORKSHOP 31/01/2019

Session 4 Moderator: Hinano Spreafico Room: SDR 00/152

Title Objectives Expected outcomes

4

Co-creation methodology for

workshops

Share experience, practices and plan

for workshops organisation

Discuss around the workshop

subjects as users services

Training services

Work employment

Healthcare

Welfare

Draft planning for the

organisation of

workshops where some

beneficiaries from other

projects are invited or co-

organisation of

workshops

Discussions:

1. Feasibility of establishing a unique methodology for the organisation of the co-creation workshops

2. Definition of the target groups and sharing of the definition (vulnerability) 3. Definition of the services to be provided to the target groups 4. Rewards and incentives for ensuring commitments from the participants – vs – final

outcomes

Outcomes:

Agreement on the nomination of two Ambassadors per project: one technical, one social (by the 8th of February). Coordinators to follow-up

Diversity of the methodology of each project will be maintained at lest for this stage (for the first year implementation)

Agreement to invite other projects' beneficiaries at each co-creation workshops and share information

Define assessment procedures for each workshop and share results

Creation of a joint calendar for the co-creation workshops

Share the outcomes of each co-creation workshop with the other consortia

Agreement to explore potential synergies at pilot level from the second year forward – adapting the GA if needed

Agreement to work on a joint definition of the target audiences (eg. Vulnerable, economic,…) check guidelines at European level, find minimum common definitions and specific local ones

a coordinated approach when addressing the same target audience

Share email addresses of the parallel session participants

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MIGR-06 topic WORKSHOP 31/01/2019

SESSION 5

Moderator: Cristina Marcuzzo Room: SDR 00/114

Title Objectives Expected outcomes

5

Public Authorities: local,

national regional, European

level; involvement and

scalability of project results

1. Share the strategies and

methodologies to involve the

Public Authorities and agree on a

common line

2. Discussion on the organisation of

a policy round-table event for all

projects

1. Discussion on a

draft list of Public

Authorities at local,

regional, national,

EU levels to contact

and invite to events

and timing for this

action/responsible

consortium

2. Plan the date for the

policy roundtable

event and

preparation of the

common “Policy

Brief”

Discussions:

1. projects have different ways of involving public authorities: as members of the consortium; through partnerships and involvement in Committees/Boards (via letters of commitment), through pre-existing (formal/informal) contacts;

2. for all projects, the involvement of PAs will be ensured throughout the whole duration of the project (to understand needs and requirements, but also for testing and feedback and further dissemination);

3. as one could expect, the projects’ schedules for meetings with PAs and pilots are not quite synchronised;

4. everyone agreed on the importance of taking stock of what was successfully developed in the past. PAs and other external stakeholders could provide useful inputs to this activity. The platform Techfugees was mentioned as one example;

5. explore the possibility for the projects to integrate the eID tool, helping public and private Service Providers extend the use of their online services to citizens from other European countries.

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MIGR-06 topic WORKSHOP 31/01/2019

Outcomes:

PAs mapping and involvement: projects could share methodologies, information and outcomes in order to avoid duplication of work and gain insights;

a common methodology may be needed in order to coordinate user requirements;

organization of (some?) joint meetings in pilot locations (see for instance Bologna);

a joint newsletter could be issued regularly (MICADO and MIICT agree to this; a discussion will be initiated with the other projects);

a joint mailing-list could be developed for (targeted?) communication and dissemination activities;

cross-references of websites (project websites and platforms);

relevant work package leaders might exchange and communicate regularly via Skype calls or similar (for instance the leaders of the Pilots WPs);

implement shared calendar (for events, activities, etc.) for mutual awareness of what each project is doing / about to do;

(some) joint policy briefs;

participation to a joint webinar on eID (organised/made available by DG CONNECT).

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MIGR-06 topic WORKSHOP 31/01/2019

SUGGESTED ACTION PLAN

WHEN WHAT HOW

each project to nominate:

1 Ambassador per project for ICT and

1 Ambassador per project for migration

to engage with the other projects

Each project to inform the Project Officer

Each project to decide if to share, for the sole purpose of facilitating future synergies among the four projects, the full list of the participants at the workshop, which includes first name, surname of the participant, his/her organisation and project name.

E-mail addresses to be added by the projects

Each project ambassador and/or coordinator to inform the Project Officer about the decision on what and how to share

Each project to decide what/if to share with the other projects in order to facilitate the establishment of synergies (ie. Annex 1, 2, Part A, Part B of the GA).

An exchange and an agreement should take place among the four projects (through the coordinators)

Each project to inform the Project Officer about the decision

Each project to decide on the common channels to be used for their communication and dissemination activities (paper based material leaflet/poster, online based platform, web entry page, social media groups) to be done in synergy among the four projects.

In the plan, an estimation of costs and clear responsibilities should be listed.

Include a description in the deliverable Communication and Dissemination Plan.

Each project to identify and agree on a date for the next year follow-up meeting, to be organised together with the other projects joining from this year call. Decision about location and fix a date (estimated number of participants, around 120).

Ambassadors in charge of finding an agreement of a date in February 2020 and availability to host and support in co-organising the workshop together with REA

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MIGR-06 topic WORKSHOP 31/01/2019

Each project to explore possibilities for the creation of a common platform where to share common information

If feasible, preparation of a common online page for the four projects where the target audience can get information in one view about the four initiatives and quickly identify each own added value, in addition to:

a joint calendar highlighting the events at which each project is taking part and dissemination opportunities where project representatives could go autonomously or in joint efforts to present the project

links to respective websites

contact details of the ambassadors

Wiki page with common terminology

Each project to inform the Project Officer on options explored and conditions

Each project to decide on the practical modalities for the preparation of a common list of target audiences to reach.

This list should ideally indicate who contacts who, so to avoid contacting the same individuals or Institutions, whether these being from the migrants side or the Public Administrations.

Each project to inform the Project Officer

Each project to fill in a common table with dates, location of the co-creation workshops and the pilots.

One project to lead the action and follow the completion of the table.

A draft table was prepared during the parallel session and is included in Annex 1.

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MIGR-06 topic WORKSHOP 31/01/2019

Under the responsibilities of the 4 Ambassadors, revise this ACTION PLAN, with planned

activities up to the end of the first year of implementation, until 31/01/2019, including:

a. List of possible activities that can be implemented by the four projects together

or to be explored for potential synergies, communication activities and tools,

dissemination and exploitation activities

b. Planning of next Skype calls/meetings/actions involving representatives of all

the four projects (Ambassadors or Work Package leaders) on which topics

Ambassadors to monitor the implementation of the ACTION PLAN and communicate

regularly to the respective coordinators on the actions done and the Project Officers.

Based on these above decisions an ad hoc discussion will take place between the POs and

the coordinators to analyse the need for an amendment and changes in the Grant

Agreement in respect to tasks description.

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MIGR-06 topic WORKSHOP 31/01/2019

ANNEX 1 – FURTHER NOTES ON PARALLEL SESSIONS

Overlappings and suggestions:

Workshops/Pilots in the same countries -> invite each others to workshops, same

approach for assessment, share assessment and analyse each one methodology, what works –vs-what needs to be changed for the following years

Methodology: questionnaires in NADINE, MIICT, REBUILD -> joint data collection, define common subsets of questions per target group, translation/interpreters, ensure quality of data, consolidate results

Joint platform: strengthen visibility and impact, joint glossary, customised services and ensure clarity of messages for the benefit of target audiences PAs/NGOs/companies, ensure sustainability (INTRASOFT would be interested in maintaining the platform post project (its own strategic view), ISON will develop new skill assessment tools to use when assessing migrants for forwarding to recruitment)

Collaboration: skype, meetings, ambassadors, SharePoint, Share methodology to share data requirements (UML - or other?)= standardisation; Wiki for common methodology; joint pilots/workshops; Common definition of target groups; Performance indicators; List of institutions to be contacted; pictograms; Info event at the European Parliament in 2020, Joint event at the Week of regions 2019

PILOTS LOCATIONS

Italy Belgium Greece Spain France Cyprus Germany

MICADO Bologna Antwerp - Madrid - - Hamburg

MIICT Bologna

or Padova

- - Andalusia - Nicosia -

NADINE - Brussels Thessaloniki and Athens

- Brittany - -

REBUILD Bologna - Thessaloniki Barcelona - - -

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MIGR-06 topic WORKSHOP 31/01/2019

PROJECTS SPECIFITIES

FOCUS ICT METHODOLOGY PILOTS

NADINE integration by employment/training and skill assessment

Define target user groups 1. Migrants (split in

migrants/asylum seekers and vulnerable migrants)

2. Authorities, administrations & corporate bodies

3. NGOs (non governmental) Develop 3 different questionnaires (NGOs & migrant groups) Interviews (NGOs & migrant groups) Focus group → to find expectations for the platform Definition of the users requirements

France, Spain, Greece

MICADO Work packages related to user-demands, data analysis and co-creative workshops. Collect all possible information available and later depart from co-creative workshops in all cities with distinct migrant target groups and stakeholders (complemented by some interviews with local authorities). 3 main user groups: migrants (tools by mobile devices), public administration (more information about the situation at the local level and to integrate them in existing data), Associations and NGOs that assist migrants and supplies services to migrants.

Germany, Italy, Spain, Belgium

REBUILD communication taking into consideration cross cultures, languages,

“Companion” smartphone/chat based

Italy, Greece, Spain

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MIGR-06 topic WORKSHOP 31/01/2019

disabilities

MIICT No specific ICT tools defined)

Different co-creation workshops per group/focus group Interviews will be first to each end user separately Semantic analysis. Will identify and build on top on the existing solutions or build new ones based on the results of the case studies.

Cyprus, Italy, Spain

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MIGR-06 topic WORKSHOP 31/01/2019

Annex 2 – AGENDA AND PRESENTATIONS

08:00 – 09:00 Participants registration and leading to Auditorium Nowotny 25th floor

09:00 – 09:10 Welcome Corinna Amting Head of Unit, REA B3

09:10 – 09:40

Introduction to the workshop

Introduction_JS.ppt

Hinano Spreafico Jarkko Siren

Project Advisers, REA B3

09:40 – 10:00

ICT for policy makers and public administration support

ICT for policy

makers GRK.pptx

Gisele Roesems-Kerremans

Policy Officer, DG CNECT

10:00 – 10:15

MICADO

MICADO.pdf

Jorg Noennig Project Coordinator, Hafencity University Hamburg

10:15 – 10:30

MIICT

MIICT.pdf

Babak Akhgar Project Coordinator, CENTRIC

10:30 – 10:45

NADINE

NADINE.pdf

Benoît Jeannin Project Coordinator, Script & Go

10:45 – 11:00

REBUILD

REBUILD.pptx

Maria Amata Garito

Project Coordinator, UNINETTUNO

11:00 - 11:30 Coffee break and change of room, COV2 OO Ground floor

11:30 – 13:00 Break-out in 5 parallel sessions

All participants with moderator and rapporteur

13:00 – 14:30 Networking lunch COV2 OO

14:30 – 16:25 Break out in 5 parallel sessions

All participants with moderator and rapporteur

16:25 - 16:30 Change of room Auditorium Nowotny 25th floor, coffee

16:30 – 17:30 Wrap up from each session Rapporteurs appointed among the consortia members

17:30 – 17:45 GDPR and ethics Alison Lyle CENTRIC, MIICT

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MIGR-06 topic WORKSHOP 31/01/2019

GDPR and Ethics

Alison Lyle.pdf

17:45 – 18:00

Open Access and Open Data

Open Access and

open data JS.ppt

Jarkko Siren Project Adviser, REA B3

18:00 – 18:15

Communication, Dissemination and Exploitation

C&D&E.HS.ppt

Hinano Spreafico Project Adviser, REA B3

18:15 - 18:30

Conclusions and next steps

MIGR06-31-01-2019

_Conclusions JS.ppt

Hinano Spreafico Jarkko Siren

Project Advisers, REA B3

18:30 - 20:00 Networking cocktail Auditorium Nowotny, 25th floor


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