Mike BerkstresserCentral Region Account ExecutiveMaxim Health Systems214-887-5980

Department of State Health Services

September 9th, 2010

Maxim Company Profile• Maxim Health Systems, a division of Maxim Healthcare Services, offers a

broad range of immunization and wellness services to individuals and organizations across the nation. Since 1996 we have excelled rapidly in our industry by building solid relationships with our clients and placing a strong emphasis on customer service.

• Together with Maxim Healthcare Services, we currently have more than 300 branch locations across the nation. (12 in TX) All branch locations are corporately managed and operated, with established policies and procedures. We proudly employ more than 60,000 healthcare professionals to meet the needs of our clients.

• Maxim Health Systems offers a full line of competitively priced wellness services to corporations, colleges/universities, retailers, and other clients. We provide a variety of services, including immunizations, health screenings, and health fairs. In 2009, we conducted over 30,000 flu clinics and more than 11,000 wellness clinics nationwide. At last count we were providing some level of service for more than 170 Fortune 500 companies.

Account Support• Account Executive - I will serve as the Account Executive in charge of the

accounts. I will have overall management responsibilities for implementation and daily functions of the clinics. I live in the Dallas area and cover the state of TX as my territory.

• Coordination Team – I have at my disposal a local and regional team of leaders and representatives from our company. We will effectively coordinate to ensure that all aspects of your programs operate seamlessly and efficiently.

• Branch Offices – One of the benefits of selecting Maxim is our local branch office presence. Maxim has 12 branch offices in TX that we will use to staff nurses, set up the clinics, and provide all necessary equipment and supplies.

TX Office Locations

• Austin• Beaumont• Corpus Christi• Dallas• Ft. Worth• Grapevine

• Houston• Lubbock• McKinney• San Antonio• Spring• Tyler

Competitive Edge• Customized Scheduling of Clinics: Maxim creates immunization and wellness schedules

with input and final approval from our clients to meet their individual needs. Multiple clinics can be arranged for each location. Times and dates are arranged to provide maximum convenience for our clients.

• Customer Service: Maxim prides itself on customer service. Our clients are assigned an Account Executive for every program. This gives our customers one point of contact for a quick response to any need.

• Coverage Area/No Subcontracting: Maxim’s local presence allows us to cover all of your locations while still staffing only our employees. Each Maxim nurse completes a standardized training including videos, manuals, informational seminars, and testing. With 13 branch locations across the state of TX, we utilize our own nurses to perform our immunization and wellness programs. When you work with Maxim, you work with a company that prides itself on customer satisfaction.

• Turnkey Program: Maxim provides all of the necessary resources to ensure a successful clinic. We supply everything from pre-clinic marketing materials to end of clinic waste removal. Our wellness programs are hassle free, with strong emphasis on quality.

• Local Account Management: I will serve as your Account Executive. We will work together

towards achieving a successful management of the wellness program.

Maxim’s Clinical Team• Eric Sweeney, RN, BSN, National Director of Clinical Services is responsible for

overseeing all clinical operations.

• Each Maxim office has a Director of Clinical Services, a Registered Nurse who oversees the hiring, training, and education of all clinical staff.

• Each nurse working for Maxim is a W-2 employee of Maxim Healthcare Services.

• Maxim’s clinical team has developed detailed training videos for each screening that all of our nurses must watch prior to working at a wellness event. We also hold in-service instructions throughout the year.

• Prior to the start of every clinic, Maxim’s nurses must be able to:– Correctly operate the wellness equipment and have extensive knowledge of finger-stick

blood draw procedures.– Troubleshoot machines.– Pass competency tests on each screening.– Understand and explain services being provided.– Be personable and provide outstanding customer service.– Have a history of successful experience working for Maxim (preferred). – Be able to provide clinical feed back to each recipient based upon their results. NURSES

WILL NOT PROVIDE ANY DIAGNOSES.

Flu Vaccination Services• Maxim is the nation’s leading flu shot provider, having immunized

more than 2.6 million people in 2009.

• Working with Maxim to set up on-site flu clinics for employees offers the following advantages:

– No subcontracting (all assigned clinical staff members are Maxim employees)

– Flexible scheduling– One point of contact– Turn Key Program with Nurses arriving to clinics with all necessary

supplies– Customized reporting options– Direct relationships with vaccine manufacturers, which puts Maxim in

the best possible position when it comes to having vaccine every year– Marketing assistance to increase clinic participation, including posters,

e-mails, and other promotional tools

Employee Coupon Access Program

• Maxim’s coupon program gives employees who are not able to attend an on-site event an opportunity to still get vaccinated at one of Maxim’s thousands of public flu clinics listed on www.FindaFluShot.com.

• Coupons are available online, allowing employees to print them from their desks.

• This program is a great alternative for companies that want to include all employees in their flu shot program.

Online Sign-Up Tool

• Maxim utilizes PickATime for our online scheduling system.

• This system allows for reminder e-mails as well as for scheduling capabilities.

• PickATime is compatible with Outlook.

Clinic Flow Operations

Clerical staff gives appropriate consent form

After completion of consent form, participant is directed to a

vaccination station

Participants exit after being vaccinated against

the flu!

Entrance

Exit

Shot Count Report

Existing TX Maxim Clients• Texas Instruments• Dell Computers• Chevron• Southwest Airlines• Alcon Labs• Centerpoint Energy• Cypress Fairbanks ISD• Tyler ISD• And many more….

Pricing and Details

• Cost per shot - $24.00• Minimum Shot Requirement - 30 per

clinic• Service Agreement – Needed to

confirm a program• Lead Time – A minimum of 3 weeks

from the date a signed agreement is received.

• Program Dates – 10/1 - ?

Thank you for your time.

Questions?