Milk quality assurance in smallholder-dominated
dairy chains: Lessons from Uganda and Kenya
Asaah Ndambi, Sabdiyo Dido Bashuna
and Şeyda Özkan Gülzari
Background to this study
2
▪ Collaborative effort between CTA and WUR
▪ In context of DAIRYPROFIT project- aims to increase productivity and profitability of Dairy enterprises
▪ Focus is on milk quality-initiatives that have potential to influence industry practises
▪ Review of case studies that have potential both technical possibilities and business prospects- Kenya and Uganda
▪ Share the success stories and the lessons with industry actors- influence debate, actions and regulations
▪ Milk production in Africa increasing – growing population, income,
urbanization
▪ Kenya – introduction of milk program and government support
▪ Increasing demand by three-fold by 2050
▪ Smallholders remain the major actors – highest consumption growth
▪ Need for policy support
Background -Dairy Sector
▪ Quality assurance is challenging:
● Poor practices on farm and along supply chain
● Large number of intermediaries
● Weak enforcement of milk quality regulations
▪ Good practices exist: QBMPS
▪ Provide a comparison between Uganda and Kenya
▪ What works and what does not, what lessons there are for other countries?
▪ Prerequisites for success in upscaling
Dairy sector-Key issues
4
What is milk quality?
▪ Chemical, physical,
technological, bacteriological
and aesthetic characteristics
▪ Attributes that the milk is
routinely checked against
predetermined standards
including total bacteria count
(TBC), somatic cell count
(SCC), fat, and solids non-fat
(SNF) such as lactose, protein
and minerals
5
Measures needed to improve milk quality
How big is the quality problem in Kenya?
Aflatoxin (Codex standards) Total bacterial counts (KEBS standards) Antibiotic residues
Proportion of milk samples with unacceptable levels of:
Source: Bebe et al. 2018
0 10 20 30 40 50 60
Nairobi
Nakuru
Eldoret
Kisumu
ATM
Plastic
Aluminium
Mezican
Packaged
Raw
Pasteurized
Tow
ns
Reta
il p
ract
ice
Pro
duct
Samples unacceptable (%)
0 5 10 15
NairobiNakuruEldoretKisumu
ATMPlastic
AluminiumMezican
Packaged
RawPasteurized
Tow
ns
Reta
il p
ract
ice
Pro
duct
Samples postive for antibiotics (%)
0 20 40 60 80
NairobiNakuruEldoretKisumu
ATMPlastic
AluminiumMezican
Packaged
RawPasteurized
Tow
ns
Ret
ail
pra
ctic
eP
rodu
ct
Samples unacceptable (%)
Public health benefits from good quality milk
7
Disability Adjusted Life Years (DALYS) of milk related infectious diseases in Kenya
Total DALYs = 53,093 years which is an equivalent 850 full lives
lost in Kenya per year in Kenya due to milk related illnesses
16,045
19,259
3,521
563
2,089
10,694
922
0
5,000
10,000
15,000
20,000
25,000
DALY (years)
An equivalent 60 Matatu crashes a year
60 X
Total annual (direct and indirect) costs of milk related health hazards in Kenya (1,000,000 KES)
The health sector would save 284 billion KES per year for
the whole dairy sector by reducing 50% incidence
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
Total costs (million KES)
355,000
110 KES/Kenyan/week
https://nairobinews.nation.co.ke/news/man-rescues-ugali-county-govt-demolishes-illegal-structures/
▪ Puts focus on payment based not only on quantity
but also on quality
▪ Quality parameters that may be considered:
● physical (density, freezing point),
● chemical (total solids, antibiotic residues and
adulteration)
● and microbial (total plate counts) traits
● Some socio-economic parameters such as
biodiversity protection and animal welfare
▪ A QBMPS does not necessarily introduce a new
pricing setting, but modifies the existing price
structure to improve the quality and safety of milk
What is a QBMPS?
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➢Poor milking hygiene➢Poor transportation➢Bacterial or contaminants in milk
➢Lower milk price or rejection
➢Good milking hygiene➢Clean transportation➢Good quality milk➢Higher milk price or
bonus
Reject or Price Price
QBMPS can be adjusted depending on the needs and products of the processors, coops, government etc.
The Ugandan case
9
Actors Role
Bles Dairies
Consultancy
Technical support
DDA Milk ring testing, calibration of testing equipment, training of
cooperative workers and farmers
Farmers Producing good quality milk, delivering to cooperatives or
directly to processor (in the case of the small scale processor)
Processors Sourcing milk, setting up quality criteria, provide bonus
payments, buying testing equipment, training staff and farmers
on good hygienic practices, develop standard operating
procedures
SNV Design and facilitate implementation
UCCCU and
Coops
Bulking & sampling of milk of individual farmers for quality
parameters; setting up quality criteria (negotiated with
processors) buying testing equipment; training farmers and
staff on milk quality, manage bonus payments provided by
processors
▪ Initiated in 2016 with three
processors in Mbarara, The
Inclusive Dairy Enterprise
(TIDE) project, SNV, Dairy
Development Authority (DDA)
▪ Funded by the Embassy of the
Kingdom of the Netherlands in
Uganda
▪ Implemented by Happy Cow Ltd
▪ Processing on average 9000 L milk/day
▪ Supported by SNV Kenya Market-led Dairy Program
(KMDP)
▪ Funded by the Embassy of the Kingdom of the
Netherlands in Kenya
The Kenyan case
10
Project owner and manager
(Happy Cow Ltd)
Milk collection Quality control Bonus payment Extension Transportation
CBE1 Boards
Comparison of the QBMPS in Uganda and Kenya
11
Criterion Uganda Kenya
Number of
processors involved
Three Single
Milk collection
method
Direct delivery of milk by farmers to
collection centres or processor
Use of transporters is common. Prefects
assigned to assure quality at collection points
Considered quality
parameters
Butterfat Total plate count
Solids non-fat Total solids
Freezing point
Antibiotic residues
Quality control/
bonus payment
Use of similar milk analyser at cooperative
and at processor.
Some tests done at cooperative. Final tests
for payment done at processor.
Milk from each farmer is tested daily Test done per can (5-10 farmers) twice
monthly
Results available immediately Time lag between milk collection and milk
quality results
Selection of
participants
The most committed MCCs were selected
for the project pilot (except for Sanatos).
Each MCC selected milk collection routes
having the most committed farmers.
Involvement of the
regulator
Strong involvement of Dairy Development
Authority e.g. in ring testing
Minimal involvement of Kenya Dairy Board
What is required for a QBMPS to work?
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➢Poor milking hygiene➢Poor transportation➢Bacterial or contaminants in milk
➢Lower milk priceor rejection
➢Good milking hygiene➢Clean transportation➢Good quality milk➢Higher milk price or
bonus
Rejector Price Price
Demand for quality milk
▪ Processors (also willing to drive the system)
▪ Consumers
Labs & equipment,
water, electricity
Skilled managers, lab techs, coop workers,
farmers
Trainings/ capacity building
Arbitrator
M&E system to track progress and
improve quality
A recommended procedure
13
Set up quality
objectives for the QBMPS
Increase processed
product yield
Improve animal health and reduce diseases
Increase market access
through improved quality
Improve food safety for consumers
Select quality criteria
and skilled personnel
Start with few parameters e.g. milk solids or antibiotic residue.
Ensure that equipment is available for
tests.
Conduct a zero setting.
Gradually increase the stringency or the spectrum of additional
criteraSelect a skilled
manager with good
understanding of the
collection chain
Invest in capacity
building for technical and soft skills of chain actors
Define score and
size of bonus
Be realistic but attractive in defining the bonus score
Consider spreading the
bonus to different
actors in the chain but give farmers the largest share
Include a neutral party as arbitrator & to conduct ring tests to guarantee
test reliability
Consider consumers' willingness
and interest in paying extra
Define sampling unit and
frequency
The more individualised the sampling and payment,
the more ownership
farmers feel
Find balance between the
sampling frequency and
the cost of analysis and maintance of equipment
Find opportunities to make the
sampling results
immediately available
Ensure consistent payment & follow-up
Set clear and realistic goals
for the frequency of payments
Develop and maintain a transparent system of payment
Indiscriminate payment for all milk that
meets criteria
Communicate the
achievements to chain
actors that merit quality
Establish communicatio
n between processor,
cooperatives and farmers
Engage and
monitor
Include youth and women
Determine progress and
make contingency
plans
Adjust quality criteria where appropriate
Give ownership to chain actors
Continuously identify areas
of improvement by engaging
and rewarding chain actors
Objectives of QBMPS
Criteria/ personnel
Bonus score &
size
Sampling unit &
frequency
Consistent Payment
Engage & monitor
▪ QBMPS can work in smallholder dominated dairy systems - strict
management needed
▪ QBMPSs have a strong potential to progressively improve quality
▪ Need to be processor-driven, ensure transparency
▪ Start with few and/or less stringent quality parameters and progressively
increases stringency
▪ Make provision for capacity building to chain actors
▪ Have available and affordable testing equipment
▪ Support from the public sector
Take home messages
14
Look out for a practice brief soon
Thank you
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