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This is to certify that (Mr./Ms. You Name), on MONTH YEAR, successfully met the recognition criteria of the program MBA In Practice, and entitled the status of Certified Business Management Change Agent, reference number: (Your reference number in Change Zone), upon exhibiting distinctive commitment, by attending eighty hours over thirteen continuous weeks of practical business coaching, and delivering with a team of business professionals, the following components: Strategic Business Plan, Strategy Execution Systems, Change Management Plan, Project Plan, Applicable Recommendation, Helping Somebody. Your esteemed organization may contact Change Zone to have more information about the project work of Certified Business Management Change Agent. ﺩﺑﻠﻮﻡ ﺇﺩﺍﺭﺓ ﺍﻷﻋﻤﺎﻝ- ﺇﺩﺍﺭﺓ ﺍﻷﻋﻤﺎﻝ ﺑﺎﻟﺘﻄﺒﻴﻖ ﺍﻟﻌﻤﻠﻲ ﻣﻦ ﻳﺴﺘﻔﻴﺪ ﻣﻦ اﻟﺒﺮﻧﺎﻣﺞ ؟ ﺗﺘﻌﻠﻖ ﺑﺎﻟﺪرﺟﺔ اﻟﻌﻠﻤﻴﺔ أو اﻟﺨﺒﺮة أو اﻟﺘﺨﺼﺺ؟ ﻫﻞ ﻫﻨﺎك ﻣﺘﻄﻠﺒﺎت ﺳﺎﺑﻘﺔ ﻣﺸﺮوﻋﻚ اﻟﺘﻄﺒﻴﻖ اﻟﻌﻤﻠﻲ ﻋﻠﻰ ﴩوع ﺣﻘﻴﻘﻲ ﻣﻦ واﻗﻊ ﻋﻤﻠﻚ. وﻳﻘﺪم أﻣﺜﻠﺔ ﻣﻦ ل، وﻳﺮﺷﺪك ﰲ ﻛﻴﻔﻴﺔ ﺗﻄﺒﻴﻘﻬﺎ ﻋﻤﻠﻴﺎ، ﻣﻦ ﺧﻼل اﻟﻘﻴﺎم رﺳﺎت، وأﺳﻠﻮب ﻋﻤﻞ، ﻳﺴﺘﻨﺪ إﱃ أﺣﺪث ﻋﻠﻮم إدارة اﻷﻋ ﻳﻨﻘﻠﻚ اﻟﱪﻧﺎﻣﺞ ﺧﻄﻮة ﺑﺨﻄﻮة، إﱃ ﺗﻄﻮﻳﺮ ﻓﻜﺮ، وﻣ ﺛﻘﺎﻓﺔ اﳌﺆﺳﺴﺎت، ﻣﻦ ﺧﻼل ﺑﻴﺌﺔ ﻳﺘﻤﻴﺰﻫﺎ اﻟﺘﻔﺎﻋﻞ، واﻟﺤﻮار اﳌﺘﺒﺎدل، واﻟﺘﻄﺒﻴﻖ، واﻹﴍاف اﻟﺸﺨﴢ اﳌﺒﺎﴍ. اﻟﱪﻧﺎﻣﺞ ﻳﻮﻓﺮ ﺑﻴﺌﺔ ﻹﻛﺘﺴﺎب اﻟﺨﱪة ﰲ ﻛﻴﻔﻴﺔ ﺗﻄﺒﻴﻖ ﻣﺆﺳﺴﺎت ﻣﺤﻠﻴﺔ وﻋﺎﳌﻴﺔ ﻋﻦ ﻛﻴﻔﻴﺔ ﺗﻄﺒﻴﻖ ﺗﻠﻚ اﻟﻌﻠﻮم ﻟﺘﻐﻴ ات، وﻳﱰﺟﻤﻮن اﻹﺳﱰاﺗﻴﺠﻴﺎت إﱃ ﺧﻄﻂ ﻋﻤﻠﻴﺔ، ﻳﺄﻫﻠﻚ ﻛﻤﺤﱰف ﻣﺘﻘﺪم ﻳﺴﺘﻄﻴﻌﻮن ﺻﻨﻊ ﻧﺘﺎﺋﺞ ﻣﻠﻤﻮﺳﺔ، وﻳﺘﻜﻴﻔﻮن ﻣﻊ اﳌﺘﻐ ل إﱃ ﻣﺤﱰﻓ اﻟﻨﺘﺎﺋﺞ. ﰲ وﻗﺖ ﺗﺤﺘﺎج ﻓﻴﻪ ﺑﻴﺌﺔ اﻷﻋ اﻟﻨﻈﺮﻳﺔ ﰲ اﻟﻮاﻗﻊ اﻟﻌﻤﲇ ﻟﺘﺤﺴ ل. ﺑﺠﺎﻫﺰﻳﺘﻪ ﰲ ﻗﻄﺎع اﻷﻋ اﻟﱪﻧﺎﻣﺞ ﺻﻤﻢ ﻟﺒﻨﺎء اﳌﻔﺎﻫﻴﻢ ﻣﻦ اﻷﺳﺎﺳﻴﺎت إﱃ اﳌﺮﺣﻠﺔ اﳌﺘﻘﺪﻣﺔ، ﻟﺬﻟﻚ ﻟﻴﺲ ﻫﻨﺎك ﻣﺘﻄﻠﺒﺎت ﺳﺎﺑﻘﺔ اﻟﻤﺸﺮوع ﻳﻬﺪف إﻟﻰ ﺗﻄﺒﻴﻖ ﻃﺮوﺣﺎت اﻟﺒﺮﻧﺎﻣﺞ ﻋﻠﻰ ﺣﺎﻟﺔ ﻣﻦ اﻟﻮاﻗﻊ اﻟﻌﻤﻠﻲ، ﺑﺤﻴﺚ ﺗﺘﻤﻜﻦ ﻣﺴﺘﻘﺒﻼ ﻣﻦ ﺑﻨﺎء اﻟﻜﻔﺎﻳﺔ اﻟﺬاﺗﻴﺔ و اﻟﺘﻄﺒﻴﻖ ﻋﻠﻰ ﺣﺎﻻت أﺧﺮى ﻟﺘﺤﺴﻴﻦ اﻟﻨﺘﺎﺋﺞ و ﺗﺤﻘﻴﻖ ﻏﺎﻳﺎﺗﻚ. ﺗﻌﻤﻞ ﻋﻠﻰ ﺗﻐﻴﻴﺮ اﻟﻤﻔﺎﻫﻴﻢ ﻣﻦChange Zone و ﻟﻨﻀﻤﻦ ﻟﻚ أﻗﺼﻰ ﻓﺎﺋﺪة ﻣﻤﻜﻨﺔ ﻣﻦ ﺗﻠﻚ اﻟﺘﺠﺮﺑﺔ، ﻓﺈﻧﻚ اﻟﻤﺸﺮوع ﻳﺪار ﻣﻌﻚ ﺣﺴﺐ إﺟﺮاءات ﻣﻨﺘﻈﻤﺔ. إن اﻟﻤﻨﻬﺠﻴﺔ اﻟﻤﺘﺒﻌﺔ ﻓﻲ ﺑﺮاﻣﺞﻧﺠﺎز ﺑﺘﻠﻚ اﻟﻤﺮاﺣﻞ وﺣﺼﻮﻟﺔ ﻋﻠﻰ اﻧﺘﺒﺎه ﺧﺎص ﻳﺴﺎﻋﺪه ﻋﻠﻰ ا وﺗﻀﻤﻦ ﻣﺮور اﻟﻤﺸﺎركﺳﺎﻟﻴﺐ اﻟﺘﻲ ﺗﺪار ﻣﻦ ﺧﻼل ﻧﻈﺎم ﺟﻮدة وﺣﺎﻛﻤﻴﺔ ﻣﺘﻄﻮرة ﺣﺴﺐ اﻟﻤﻌﺎﻳﻴﺮ اﻟﻌﺎﻟﻤﻴﺔ.ﺟﺮاءات وا ﺧﻼل ا وﺗﺤﻘﻴﻖ ﻏﺎﻳﺎﺗﻪ ﻣﻦ اﻟﺒﺮﻧﺎﻣﺞ. ﴍﻛﺘﻚCoaching one to one - 1 - 2 - 3 - 4 - 5 - 6 Mini MBA in Practice - Diploma in Business Administration ﻧﺘﺎﺋﺞ وأرﻗﺎم اﻟﻌﻤﻞ ﺗﺤﺴ ﺗﺤﻘﻴﻖ أﻫﺪاف اﻟﻨﻤﻮ إﻳﺠﺎد ﺣﻠﻮل ﻟﻠﻤﺸﺎﻛﻞ اﳌﻌﻘﺪة ل ﺑﻨﺎءة ﻛﺘﺎﺑﺔ وﺗﻄﻮﻳﺮ ﺧﻄﺔ أﻋ ﻟﻠﻤﺸﺎرﻳﻊ ﺟﺬب ﻣﺴﺘﺜﻤﺮﻳﻦ وﻣﻤﻮﻟ اﻟﺤﺼﻮل ﻋﲆ وﻻء اﳌﻮﻇﻔ ﺗﺠﻨﺐ أﺧﻄﺎء إدارﻳﺔ ﻣﻜﻠﻔﺔ ل اﱃ ﺟﺎﻧﺐ إﺿﺎﻓﺔ ﻣﻬﺎرات إداراة اﻷﻋ ﺧﱪﺗﻚ اﻟﻌﻤﻠﻴﺔ وﺗﺨﺼﺼﻚ اﳌﻬﻨﻲ ﺗﻄﻮﻳﺮ وﺗﺤﺴﻦ اﻟﻨﺘﺎﺋﺞ ﻣﻦ ﻗﺴﻤﻚ وﻣﻦ ﻓﺮﻳﻖ ﻋﻤﻠﻚ اﻟﺘﺤﻀ ﳌﺮﻛﺰ وﻇﻴﻔﻲ ﻣﺘﻘﺪم ﻟﻸﻗﺴﺎم واﻟﻮﺣﺪات اﻻﺧﺮى ﺗﻔﻬﻢ أﻛ وزﻳﺎدة درﺟﺔ اﻟﺘﻨﺴﻴﻖ ﻣﻌﻬﻢ اﻹدارة ﻋﺎت ﺑﺎﺟﺘ ﺑﻔﻌﺎﻟﻴﺔ اﳌﺸﺎرﻛﺔ اﻟﻌﻠﻴﺎ اﻟﺘﻘﺪم ﰲ اﳌﺴﺎر اﻟﻮﻇﻴﻔﻲ رﺳﺔ اﳌﻬﺎرات اﻹدارﻳﺔ ﻣﻦ ﻣﻨﻄﻠﻖ ﻣ وأﺳﺎس ﻋﻠﻤﻲ رﺳﺔ ﻣﺎ ﻗﻤﺖ ﺑﺪراﺳﺘﻪ ﻟﺘﻄﺒﻴﻖ وﻣ ﺑﺎﻟﻮاﻗﻊ اﻟﻌﻤﲇ ورﻓﻊ ﻣﻦ أداﺋﻚ اﻟﻮﻇﻴﻔﻲ اﻟﺘﺤﺴ اﻟﺤﺼﻮل ﻋﲆ ﺧﱪة ﻋﻤﻠﻴﺔ ﻣﻦ ﻣﺠﻤﻮﻋﺔ ﻣﻊ واﻟﻌﻤﻞ اﻟﺘﻌﺮف اﳌﺤﱰﻓ اﻟﺤﺼﻮل ﻋﲆ ﻣﻌﺮﻓﺔ ﻣﺘﻄﻮرة وﻣﻮاﻛﺒﺔ إﻳﺠﺎﺑﻴﺔ م اﱃ ﺑﻴﺌﺔ ﺗﻐﻴ اﻹﻧﻀ ﺗﻄﻮﻳﺮ ﻣﻦ اﻟﻜﻔﺎءة واﳌﻬﺎرات اﻹدارﻳﺔ ﻫﻞ دورك ﻓﻲ اﻟﻤﺆﺳﺴﺔ ﺗﻘﻨﻲ ﻫﻞ أﻧﺖ ﻣﻦ ﺣﻤﻠﺔ درﺟﺔ اﻟﻤﺎﺟﺴﺘﻴﺮ ﻫﻞ دورك ﻗﻴﺎدي وإداري ﻫﻞ ﺗﺪﻳﺮ ﻋﻤﻠﻚ اﻟﺨﺎص أو ﺗﻘﻮم ﺑﺪور اﻟﻤﺪﻳﺮ اﻟﻌﺎم اﻟﺒﺮﻧﺎﻣﺞ ﻳﺴﺎﻋﺪك ﻋﻠﻰ اﻟﺒﺮﻧﺎﻣﺞ ﻳﺴﺎﻋﺪك ﻋﻠﻰ اﻟﺒﺮﻧﺎﻣﺞ ﻳﺴﺎﻋﺪك ﻋﻠﻰ اﻟﺒﺮﻧﺎﻣﺞ ﻳﺴﺎﻋﺪك ﻋﻠﻰ ﻓﻬﻢ أﻋﻤﻖ وأوﺿﺢ ﻟﻠﺠﻮاﻧﺐ اﻹدارﻳﺔ ﻳﺘﻌﻠﻖ ﺑﻌﻤﻠﻚ وﺗﺨﺼﺼﻚ ﻓﻴ اﻟﺘﻘﺪم ﰲ اﳌﺴﺎر اﻟﻮﻇﻴﻔﻲ اﻟﺘﺤﻀ ﻟﻠﺤـــﺼﻮل ﻋﻠـــﻰ ﻣـــﻬـــﺎم وﻣﺴﺆوﻟﻴﺎت ﻣﺘﻘﺪﻣﺔ ﺗﻄﻮﻳﺮ اﻷداء وزﻳﺎدة ﺟﻮاﻧﺐ اﻟﺘﻤﻴﺰ اﻟﺘﻲ ﺳﻮف ﻳﻠﻤﺴﻬﺎ اﳌﺪراء واﳌﺴﺆوﻟ ﻟﻸوﻟﻮﻳﺎت و ﻣﻬﺎم اﻟﻌﻤﻞ ﻓﻬﻢ أﻛ ﻋﺎت اﻟﻌﻤﻞ اﳌﺸﺎرﻛﺔ ﺑﻔﻌﺎﻟﻴﺔ ﺑﺎﺟﺘ اﻟﻮﻗﺖ وﺗﻜﻠﻔﺔ اﻟﺘﻌﻠﻢ ﺑﺎﻟﺘﺠﺮﺑﺔ ﺗﻮﻓ واﻟﺨﻄﺄ ﻋﲆ ﻣﺆﺳﺴﺔ ﻣﻮﺟﻮدة ﺗﻘﻮم ﺑﺎﺧﺘﻴﺎر ﻣﺠﺎل وﻓﻜﺮة ﻣﴩوﻋﻚ. ﻗﺪ ﻳﻜﻮن ﻣﴩوﻋﻚ ﻓﻜﺮة ﺟﺪﻳﺪة ﻋﲆ ﺻﺪد اﻟﺘﺄﺳﻴﺲ، أو ﺗﻄﻮﻳﺮ ﻣﻌ ﺗﻘﻮم ﺑﺤﻀﻮر ورﺷﺎت اﻟﻌﻤﻞ ﻟﺘﺘﻌﻠﻢ اﳌﺒﺎدئ اﻟﻨﻈﺮﻳﺔ وﺗﻄﻠﻊ ﻋﲆ أﻣﺜﻠﺔ ﻋﻤﻠﻴﺔ ﻣﻦ ﺣﺎﻻت ﻣﺘﻨﻮﻋﺔ ﺗﺒﺪأ ﺑﺎﻟﻌﻤﻞ ﻋﲆ اﳌﴩوع ﻋﲆ اﻣﺘﺪاد ﻓﱰة اﻟﱪﻧﺎﻣﺞ، ﺑﺤﻴﺚ ﺗﻄﺒﻖ أوﻻ ﺑﺄول ﻋﲆ ﻣﴩوﻋﻚ اﳌﻌﺮﻓﺔ اﳌﻘﺪﻣﺔ ﰲ ورﺷﺎت اﻟﻌﻤﻞ ﻋﺎت ﻓﺮدﻳﺔ ﻟﺘﻘﺪﻳﻢ اﻟﺘﻮﺟﻴﻪ اﻟﻌﻤﲇ، وﺗﻌﺰﻳﺰ اﳌﻔﺎﻫﻴﻢ ﻳﻘﻮم اﻹﺳﺘﺸﺎرﻳﻮن اﳌﺘﺎﺑﻌﻮن ﻟﻠﱪﻧﺎﻣﺞ ﺑﺎﻹﴍاف ﻋﲆ ﻣﴩوﻋﻜﻢ ﻃﻴﻠﺔ ﻓﱰة اﻟﱪﻧﺎﻣﺞ، وﻋﻘﺪ اﺟﺘ ﳌﺸﺎرﻳﻌﻬﻢ اﻟﺘﻲ ﻧﻔﺬت ﺑﻨﺠﺎح، ﻟﻐﺎﻳﺔ ﻣﺸﺎرﻛﺔ وﻧﻘﻞ اﻟﺨﱪات اﳌﺘﻨﻮﻋﺔ ﺑﺘﻘﺪﻳﻢ ﻋﺮض ﻟﻠﻤﺸﺎرﻛ(ﺣﺴﺐ اﻹﺧﺘﻴﺎر) ﻳﻘﻮم اﳌﺸﺎرﻛﻮن ﻓﱰة ﺳﺘﺔ أﺷﻬﺮ إﱃ ﺳﻨﺔ، ﳌﺘﺎﺑﻌﺔ اﺳﺘﻔﺎدﺗﻜﻢ ﻣﻦ اﻟﱪاﻣﺞ واﻹﺳﺘﻔﺎدة ﻣﻦ اﻟﺘﻐﺬﻳﺔ اﻟﺮاﺟﻌﺔ ﺘﺎﺑﻌﺘﻜﻢ ﺑﻌﺪ اﻟﱪاﻣﺞChange Zone ﺗﻘﻮم ﻓﻜﺮة ﺟﺪﻳﺪة ﺷﻬﺎدة اﻟﻤﻤﺎرﺳﺔ اﻟﻌﻤﻠﻴﺔCertificate of Practice ﻟﺪى اﺳﺘﻜﻤﺎﻟﻚ ﻟﻤﺘﻄﻠﺒﺎت اﻟﺸﻬﺎدة واﻟﺤﺼﻮل ﻋﻠﻴﻬﺎ ﺗﺴﺘﻄﻴﻊ أن ﺗﻀﻴﻒ اﻟﻰ اﻟﺴﻴﺮة اﻟﺬاﺗﻴﺔ ﻣﺎ ﻳﻠﻲ% 80% 86% ﻤﻦ ﺃﺼﺤﺎﺐ ﺍﻟﻌﻤﻝ ﺤﺼﻠﻮﺍ ﻋﻠﻰ ﻨﺘﺎﺌﺞ ﺗﻄﻮﻳﺮ ﻤﻠﻤﻮﺴﺔ ﻋﻠﻰ ﺃﺪﺍﺀ ﻤﺆﺴﺴﺎﺗﻬﻢ ﻮﺃﺭﻗﺎﻢ ﺍﻟﻤﺒﻴﻌﺎﺖ80% 80% ﻤﻦ ﺍﻟﻤﻮﻈﻔﻴﻦ ﺍﻟﻤﺤﺘﺮﻓﻴﻦ ﻗﺎﻤﻮﺍ ﺒﻌﻤﻝ ﺗﻐﻴﻴﺮ ﺍﻳﺠﺎﺒﻲ ﻓﻲ ﻤﺆﺴﺴﺎﺗﻬﻢ ﻤﻤﺎ ﺭﻓﻊ ﻤﻦ ﻤﺆﺸﺮﺍﺖ ﺍﻻﺪﺍﺀ80% 69% ﻤﻦ ﺍﻟﻤﻮﻈﻔﻴﻦ ﺍﻟﻤﺤﺘﺮﻓﻴﻦ ﺤﺼﻠﻮﺍ ﻋﻠﻰ ﺗﺮﻗﻴﺎﺖ ﻮﻈﻴﻔﻴﺔ ﻓﻲ ﻤﺆﺴﺴﺎﺗﻬﻢ ﻮﺯﻳﺎﺪﺓ ﺭﻮﺍﺗﺒﻬﻢ ﺒﺴﺒﺐ ﺇﺭﺗﻔﺎﻉ ﻤﺆﺸﺮﺍﺖ ﺃﺪﺍﺌﻬﻢ% 80% 87% ﻤﻘﺎﺒﻼﺖ ﺃﺠﺮﻮﺍ ﺍﻟﺬﻳﻦ ﺍﻟﻤﺤﺘﺮﻓﻴﻦ ﺍﻟﻤﻮﻈﻔﻴﻦ ﻤﻦ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻋﻤﻝ ﺠﺪﻳﺪ، ﻛﺎﻦ ﻫﻨﺎﻚ ﺗﺮﻛﻴﺰ ﻋﻠﻰ ﻤﻮﻀﻮﻉ ﺍﻟﺒﺮﻨﺎﻤﺞ "ﺇﺪﺍﺭﺓ ﺍﻷﻋﻤﺎﻝ ﺒﺎﻟﻤﻤﺎﺭﺴﺔ" ﺒﻨﺴﺒﺔ ﻤﻦ ﻮﻗﺖ ﺍﻟﻤﻘﺎﺒﻠﺔ٪٥٠ ي ﺑﻴﺌﺔ ﻋﻤﻞ ﻣﻼﺋﻤﺔ، و ﻫﺬا ﻣﺎ ﻳﻤﻨﺤﻚ "ﺷﻬﺎدة اﻟﻤﻤﺎرﺳﺔ اﻟﻌﻤﻠﻴﺔ ﻃﻼع ﻋﻠﻴﻬﺎ ﺗﺰودك ﺑﺨﺒﺮة أﺛﻨﺎء اﻟﺒﺮﻧﺎﻣﺞ ﻳﻤﻜﻨﻚ ﻧﻘﻠﻬﺎ اﻟﻤﻨﻬﺠﻴﺔ اﻟﻌﻠﻤﻴﺔ اﻟﻤﺘﺒﻌﺔ، اﻟﻌﻤﻞ ﻋﻠﻰ اﻟﻤﺸﺮوع، اﻟﺘﻮﺟﻴﻪ اﻟﻌﻤﻠﻲ، و اﻟﺤﺎﻻت اﻟﺘﻲ ﻳﺘﻢ اCertificate of Practice ﺟﺮاءات اﻟﻤﻌﻴﺎرﻳﺔ ﻟﻤﻨﺢ ﺷﻬﺎدة اﻟﺘﻄﺒﻴﻖ اﻟﻌﻤﻠﻲ: ا ﻓﺎﺋﺪة ﺷﻬﺎدة اﻟﻤﻤﺎرﺳﺔ اﻟﻌﻤﻠﻴﺔ: وﻣﺘﺎﺑﻌﺘﻨﺎ ﻟﺘﻘﺪﻣﻬﻢ، ﻓﻘﺪ أﺛﺒﺖ اﻟﻮاﻗﻊ أن اﳌﺆﺳﺎت ﺗﺒﺤﺚ ﻋﻦ أﺻﺤﺎب اﳌﻬﺎرة اﻟﻌﻤﻠﻴﺔ ﻣﻦ اﻟﻠﺬﻳﻦ ﻳﺴﺘﻄﻴﻌﻮن ﺗﺤﻘﻴﻖ اﻟﺘﻮﻗﻌﺎت ﰲ اﻟﻮاﻗﻊ اﻟﻌﻤﲇ ﺑﺎﺳﺘﺨﺪام اﳌﻌﺮﻓﺔ ﻟﺤﻞ اﳌﺸﻜﻼت ﻣﻦ ﺧﻼل اﻟﺘﻐﺬﻳﺔ اﻟﺮاﺟﻌﺔ ﻟﻠﻤﺸﺎرﻛ ﺣﺪوث ﻧﻘﻼت ﻣﻠﺤﻮﻇﺔ ﰲ ﻣﺴﺎرﻫﻢ اﳌﻬﻨﻲ. ﻣﻦ اﳌﺸﺎرﻛ اﻟﻨﺘﺎﺋﺞ. ﺑﺎﻟﺘﺎﱄ وﺟﺪ اﻟﻜﺜ وﺗﺤﺴ ﻣﻦ ﺳﺎﻋﺎت اﻟﱪﻧﺎﻣﺞ٪٩٠ ل إﻛCertification Guide اﳌﺤﺪدة ﰲ إﺟﺮاء ﺗﺴﻠﻴﻢ اﳌﴩوع ﺗﻘﺪﻳﻢ اﳌﴩوع اﻟﻌﻤﲇ ﺣﺴﺐ اﳌﻌﺎﻳ ﻣﻨﺎﻗﺸﺔ اﳌﴩوعOne-on-One Coaching ً ﻣﻦ ﺧﻼل ورﺷﺎت ﻋﻤﻞ ﻣﺒﺎﴍه وﺧﺎﺻﺔ ﺑﻚ، ﻳﻘﻮم اﳌﺴﺘﺸﺎر ﺑﺎﻟﺘﻘﺪم ﻣﻌﻚ ﺧﻄﻮة ﺑﺨﻄﻮة، ﻟﴩح اﳌﻔﺎﻫﻴﻢ، وﻣﻦ ﺛﻢ اﻟﻘﻴﺎم ﺑﺘﻄﺒﻴﻘﻬﺎ ﻋﻤﻠﻴﺎ ﻋﲆ ﻣﺠﺎل وﻧﻄﺎق ﻋﻤﻠﻚ اﳌﺆﺳﴘ أو اﻟﺸﺨﴢ. واﻳﻀﺎ ﻳﻀﻤﻦ ﻟﻚ أﻓﻀﻞ ﻋﺎﺋﺪ ﻣﻦ ﻣ ﻮذﺟﺎ ﺷﻤﻮﻟﻴﺎ ﻟﻠﺘﻄﻮﻳﺮ اﳌﻌﺎﴏ، ﺣﺴﺐ أﺣﺪث ﻣﻨﻬﺠﻴﺎت اﻟﻌﺎOne-on-One ﺗﻔﺼﻴﻞ أﻫﺪاف اﻟﱪﻧﺎﻣﺞ ﻟﺘﻼﺋﻢ إﺣﺘﻴﺎﺟﺎﺗﻚ، وﺗﺮﺗﻴﺐ وﻗﺖ ﻳﻨﺎﺳﺐ ﺟﺪوﻟﻚ، ﻳﻘﺪم ال ر ﺑﺎﻟﺘﻄﻮﻳﺮ اﻻﺳﺘﺜ ﺧﺪﻣﺔ اﻟﺘﻮﺟﻴﻪ اﻟﻌﻤﻠﻲ واﺣـﺪ ﻟـﻮاﺣــﺪ ﻟﻠﺘﻄﺒﻴﻖ ﻋﻠﻰ ﻣﺸﺮوﻋﻚ اﺛﻨﺎء اﻟﺒﺮﻧﺎﻣﺢCoaching one to one ﻋﺰت اﻟﺸﻨﺎﻧﻪ اﻟﻤﻌﺘﺰ ﺑﺎ ﺷﺮﻛﺔ أﺣﻤﺪ ﻣﺮزوﻗﻪ- ﻣﺪﻳﺮ اداري وﺷﺮﻛﺎءه ﻟﻘﺪ اﺳﺘﻔﺪت ﻣﻦ ﰲ ﻣﺠﺎل ﺗﻄﺒﻴﻖ اﻟﻨﻈﺮﻳﺎت ﻋﻤﻞ ﺧﻄﺔ ﻋﻤﻞ ﻻي ﻋﻤﻠﻴﺎ واﺻﺒﺢ ﺑﺎﻣﻜﺎ ﻣﴩوع وﻫﺬه اﻟﺨﻄﻪ ﺗﻌﺘﱪ اﻟﻌﺎﻣﻞ اﻟﺮﺋﻴﴘ ﻻﻧﺠﺎح أي ﻣﴩوع ﺧﻠﻮد ﻋﺮﺑﻴﺎت أﻣﺎﻧﺔ ﻋﻤﺎن- ﻣﻔﺘﺶ ﻟﺠﺎن ﻣﺤﻠﻴﺔ ﺣﺼﻠﺖ ﻋﲆ اﻻﺳﺘﻔﺎدة اﻟﻘﺼﻮى ﻋﻦ ﻃﺮﻳﻖ ﺗﻄﺒﻴﻖ اﳌﻔﺎﻫﻴﻢ ﻋﲆ ﻣﴩوع ﻋﻤﲇ ﻣﻦ أرض اﻟﻮاﻗﻊ أو ﻣﻦ إﺧﺘﻴﺎر اﳌﺸﱰك رﻳﻤﺎ ﻋﻴﺪ ﻋﺎﺻﻲ ﻣﻘﻄﺶ ﺟﺎﻣﻌﻪ اﻟﺰﻳﺘﻮﻧﻪ– اﺳﺘﺎذ ﻣﺴﺎﻋﺪ وﺗﺠﺮﺑﻪ ﻣﻔﻴﺪه وﻣﻤﺘﻌﻪً ﺑﺮﻧﺎﻣﺞ ﻣﻔﻴﺪ ﺟﺪا ﻜﻨﺖ ﻌﻠﻮﻣﺎت ﺟﺪﻳﺪه و ﺣﻴﺚ ﺗﺰودت ﻣﻦ ﻛﺘﺎﺑﺔ ﺧﻄﺔ ﻋﻤﻞ وﻛﻞ ﻣﺎ ﻳﺨﺺ ﺗﺄﺳﻴﺲ ﻋﻤﻞ ﺟﺪﻳﺪ وﺧﺎص أﺣﻤﺪ ﺣﺴﻴﻦ ﺧﻠﻒHSBC Bank - Teller ﺗﻌﺮﻓﺖ ﻋﲆ ﻃﺮق ﺟﺪﻳﺪة ﻟﺘﻄﻮﻳﺮ اﻟﻌﻤﻞ وزﻳﺎدة اﻟﻜﻔﺎءة اﻹﻧﺘﺎﺟﻴﺔ ﺳﻮاء ﰲ ﻣﺆﺳﺴﺘﻲ اﻟﺨﺎﺻﺔ أو اﻟﺘﻲ أﻋﻤﻞ ﺑﻬﺎ وأﻧﺼﺢ اﻟﺠﻤﻴﻊ ﺑﺎﻟﻌﻤﻞ ﺑﺎﻟﺤﺼﻮل ﻋﲆ ﻫﺬا اﻟﻔﺮﺻﺔ وزﻣﻼ أداﺋﻬﻢ ﺑﺎﻟﻌﻤﻞ ﻟﺰﻳﺎدة ﻛﻔﺎءﺗﻬﻢ وﺗﺤﺴKKKt€_fl2◊^ m_rá® ﻳﻐﻄﻲ اﻟﱪﻧﺎﻣﺞ اﳌﻮاﺿﻴﻊ اﻟﺘﺎﻟﻴﺔ ﻋﻤﻠﻴﻪ اﻟﺘﻐﻴﻴﺮ ن اﻻﺳﺘﻔﺎده اﻟﻜﺎﻣﻠﻪ اﻟﺠﻠﺴﻪ واﻻﺧﺮى ﻻﻋﻄﺎﺋﻚ اﻟﻮﻗﺖ اﻟﻜﺎﰲ ﻟﺘﻄﺒﻴﻖ اﳌﻔﺎﻫﻴﻢ ﻋﲆ اﻟﺤﻴﺎه اﻟﻮاﻗﻌﻴﻪ وﺿ اﺳﺒﻮع ﺑ1st Week 2nd Week 3rd Week 4th Week 12th Week 13th Week sdcsdcsdc sdcsdcsdc sdcsdcsdc sdcsdcsd sd s sdsdfsd ﻣـــــﺮﺣﻠــﺔ اﻟـــــﻮﻋﻲ اﻹﻃﻼع ﻋﲆ ﻣﻔﻬﻮم ﺟﺪﻳﺪ ﻣﻦ ﺧﻼل ﻣﻌﻠﻮﻣﺔ أو ﺗﺠﺮﺑﺔ ﻣــــﺮﺣﻠﺔ اﻟــﺘﺠﺮﺑﺔ اﻟﻘﻴﺎم ﺑﺎﻟﺘﻄﺒﻴﻖ ﻋﲆ ﺣﺎﻻت ﻋﻤﻠﻴﺔ ﻣﻦ اﻟﻮاﻗﻊ ﻣــﺮﺣــﻠﺔ اﻟــــﺪﻋــﻢ ﻳﻬﺪف اﻟﺪﻋﻢ إﱃ اﻟﺘﺤﻔﻴﺰ وﺗﻌﺰﻳﺰ اﳌﻔﻬﻮم واﻟﺘﻐﻠﺐ ﻋﲆ اﻟﻌﻘﺒﺎتﺳـــﺘﻨﺘــﺎج ﻣﺮﺣـــــﻠﺔ ا ﺗﻐ ﺟﺪﻳﺪة ﻣﻔﺎﻫﻴﻢ ﺗﺸﻜﻴﻞ ﻃﺮﻳﻘﺔ ﺗﻔﺴ اﻷﺣﺪاثone-on-one coaching ﻣﻔﺎﻫﻴﻤﻪ؟ ﻜﻦ ﻟﻺﻧﺴﺎن أن ﻳﻐ اﻹﺳﺘﺠﺎﺑﺎت. ﻛﻴﻒ اﳌﻔﺎﻫﻴﻢ ﻋﻨﺪ اﻹﻧﺴﺎن، ﻳﺆدي إﱃ ﺗﻐﻴ أن ﺗﻐﻴ ﻣﻔﻬﻮم ﻣﺎ ﻋﻨﺪه: ﺮاﺣﻞ ﻟﻴﺘﻐ ﺮ ﻋﻠﻢ اﻟﻨﻔﺲ اﻟﺘﻄﺒﻴﻘﻲ ﻳﺆﻛﺪ أن اﻹﻧﺴﺎنCoaching one to one اﻻﺳﺎﻟﻴﺐ اﻟﻤﺘﺒﻌﻪ ﻓﻲ اﻟﺒﺮﻧﺎﻣﺞKKKÜá|||||||œ ›n `É|||||f^ دﻳــﻨﺎر90 دﻳــﻨﺎر90 دﻳــﻨﺎر90 دﻳــﻨﺎر90 دﻳــﻨﺎر90 September October November December January Coaching one to one ﻜﻨﻨﻲ ﺗﺠﺮﺑﺔ ذﻟﻚ ﺑﻨﻔﴘ ﻵﺧﺬ اﻟﻘﺮار اﻟﺼﺤﻴﺢ ﺑﺘﻌﻠﻢ ﻣﺒﺎدئ اﻟﺬﻛﺎء اﻟﻌﺎﻃﻔﻲ ﰲ اﻟﱪﻧﺎﻣﺞ؟ ﻫﻞ اﺳﺘﻔﺎد ﻣﻦ إﻟﺘﺤﻖ ﰲ اﻟﱪﻧﺎﻣﺞ، ﺑﺼﻮرة ﻋﻤﻠﻴﺔ؟ ﻫﻞ ﻗﺪ ﺗﺘﺴﺎءل: ﻫﻞ ﻣﻤﻜﻦ أن أﺗﺄﻛﺪ ﻣﻦ اﻟﻔﺎﺋﺪة اﻟﺘﻲ ﺳﺄﺣﺼﻞ ﻋﻠﻴﻬﺎ ﻟﺪى ﺑﺪ ﺳﺄﺧﺼﺺ ﻣﻦ وﻗﺘﻲ، وﻣﻴﺰاﻧﻴﺘﻲ، وﺟﻬﺪي، وأرﻳﺪ أن أﺣﺼﻞ ﻋﲆ أﻓﻀﻞ ﻋﺎﺋﺪ ﻣﻦ ذﻟﻚ، دون أن أﺗﻌﺮض ﻟﺨﻴﺒﺎت أﻣﻞ. دون أن أﺻﺎب ﺑﺨﻴﺒﺔ أﻣﻞ، أو أﺗﻔﺎﺟﺊ ﺑﺄي أﻣﺮ ﻻ أﻋﺮف ﻣﺎ ﻫﻮ ﺑﺎﻟﺘﺤﺪﻳﺪ؟ ﺣﻴﺚ أ ﻧﻌﻢ، ﻧﺘﻔﻬﻢ ﻛﻞ ﻣﺎ ﻳﺠﻮل ﰲ ذﻫﻨﻚ، وﻧﺮﺣﺐ ﺑﻚ، وﻧﺴﺎﻋﺪك ﻟﺘﺼﻞ إﱃ اﻟﻘﺮار اﻟﺬي ﻳﻨﺎﺳﺐ ﻣﺎ ﺗﺘﻄﻠﻊ إﻟﻴﻪ. ﻫﻨﺎك ﺳﺘﺔ أﻣﻮر ﻧﻘﺪﻣﻬﺎ ﻟﻚ ﻧﻮﻓﺮ ﻟﻚ ﺑﺪاﻳﺔ ﺣﻀﻮر اﳌﺤﻮر اﻷول ﳌﺪة ﺛﻼث ﺳﺎﻋﺎت، ﺗﺠﺮب ﻓﻴﻬﺎ، اﻟﺠﻮ اﻟﻌﺎم، واﻟﺠﻮدة، وﺗﺘﻌﺮف ﺑﻬﺎ ﻋﲆ اﻟﱪﻧﺎﻣﺞ ﻛﻤﻘﺪﻣﺔ. اﻟﺠﻮدة اﻟﻌﺎﳌﻴﺔ ﻧﻄﺒﻖ أﻋﲆ ﻣﻌﺎﻳ ﰲ ﻣﺠﺎل اﻟﺘﻄﻮﻳﺮ، وذﻟﻚ أﻧﻌﻜﺲ إﻳﺠﺎﺑﻴﺎ ﻋﲆ رﴇ اﳌﺴﺘﻔﻴﺪﻳﻦ ﻣﻦ أي ﻟﺪﻳﻚ ﻛﺎن ﻣﺎ إذا اﻟﱪﻧﺎﻣﺞ. ﻓﺈﻧﻨﺎ ﺑﺎﻟﺠﻮدة، ﺗﺘﻌﻠﻖ ﻣﻼﺣﻈﺔ ن اﺳﱰداد ﻧﻀﻤﻦ ﻟﻚ ﺧﺪﻣﺔ ﺿ اﻟﺪﻓﻌﺎت رك ﻧﻠﺘﺰم ﺑﺴﻴﺎﺳﺔ إرﺟﺎع إﺳﺘﺜاﳌﺒﻠﻎ) ﺗﻄﻮﻳﺮك ﰲ اﳌﺎﱄ إن ﺣﺪث ﻫﻨﺎك أﻣﺮ( اﳌﺪﻓﻮع ﻳﺨﺎﻟﻒ ﺗﻮﻗﻌﺎﺗﻚ و ﻧﺴﺘﻄﻊ وذﻟﻚ إرﺿﺎءك، أو ﺗﻌﻮﻳﻀﻚ ﺣﺴﺐ ﺳﻴﺎﺳﺔ داﺧﻠﻴﺔ واﺿﺤﺔ وﻣﻜﺘﻮﺑﺔ وﻗﺮاءة ع اﻹﺳﺘ ﺑﺈﻣﻜﺎﻧﻚ ا ﺣﻘﻴﻘﻴﺎ رأي ﻣﻦ ﳌﺴﻮا ﺗﻐﻴ اﻗﺮأ ﺷﻮ ﺑﻴﺤﻜﻮ ﻋﻨﺎ ﻧﺴﺒﺔ اﻹﻧﺴﺤﺎب ﺑﺴﺒﺐ أﻣﺮ اﻟﺠﻮدة أو ﺑﺎﻟﺨﺪﻣﺔ ﻳﺘﻌﻠﻖ ﺳﻨﻮات ﻣﺘﺘﺎﻟﻴﺔ،3 ل%0 ﻳﺒﻠﻎ ﺣﺴﺐ ﻣﺆﴍات ﻧﻈﺎم اﻟﺠﻮدة ﻋﻠﻴﻪ ﺗﺪﻗﻖ واﻟﺘﻲ اﻟﺪاﺧﲇ أﺣﺪى أﻓﻀﻞ ﴍﻛﺎت اﻟﻌﺎStart Now رﺗﺐ وﻗﺘﻚ ﻟﺤﻀﻮر اﻟﺒﺮﻧﺎﻣﺞ ﻓﻲ ﺟﻮ ﻣﻦ اﻟﻤﺘﻌﻪ واﻟﺤﻴﻮﻳﻪ.... ( ً ﻣﺴﺎء9 - 6) ﺑﻌﺪ أوﻗﺎت اﻟﺪوام.... ﺳﺎﻋﺎت3 ﻟﻤﺪة.... اﻟﺒﺮﻧﺎﻣﺞ ﻳﻮم واﺣﺪ ﺑﺎﻻﺳﺒﻮع ﻫﻲ أﻳﺎم ورﺷﺎت اﻟﻌﻤﻞ اﻻﻳﺎم اﻟﻤﺸﺎر ﻟﻬﺎ ب ﺳﺎﻋﻪ72 = ﻣﺠﻤﻮع اﻟﺴﺎﻋﺎت دﻳﻨﺎر420 = دﻓــــﻌﻪ واﺣـــــﺪه ﻃﺮﻳﻘﺔ اﻟﺪﻓﻊ ﺑﺎﻻﻗﺴﺎط ﻃﺮﻳﻘﺔ اﻟﺪﻓﻊ ﻃﺮﻳﻘﺔ اﻟﺪﻓﻊ= 450 دﻳﻨﺎر ﻟﻤﺎذا ﺻﻤﻢ اﻟﺒﺮﻧﺎﻣﺞ ﻳﻌﻄﻰ ﻣﺮه واﺣﺪه ﻓﻲ اﻻﺳﺒﻮع؟ ﻟﻜﻲ ﺗﺘﻤﻜﻦ ﻣﻦ ﺑﻨﺎء اﻟﻤﻌﺮﻓﺔ ﻟﻚ وﻟﻴﺘﺎح ﺗﺪرﻳﺠﻲ ﺑﺸﻜﻞ اﻟﻮﻗﺖ ﻟﻠﺘﻄﺒﻴﻖ ﻋﻠﻰ اﻟﻤﺸﺮوع اﻟﻌﻤﻠﻲ ﻟﻠﺒﺮﻧﺎﻣﺞ ﻣﺎذا ﻟﻮ ﺳﺎﻓﺮت أو ﺣﺼﻞ اﻣﺮ ﻃﺎرىء؟ اﻟﻌﻤﻞ ﻇﺮوف ﻧﺘﻔﻬﻢ ﻓﺮﻳﻖ، اﻟﻄﺎرﺋﺔ واﻟﻈﺮوف اﺗﻢ ﻋﻠﻰ واﻟﻤﺤﺎﺿﺮﻳﻦ اﻟﻌﻤﻞ ﻟﻠﻤﺴﺎﻋﺪة، اﻻﺳﺘﻌﺪاد ﻣﺎ ﺣﻀﻮر ﺗﻌﻮﻳﺾ ﺗﺴﺘﻄﻴﻊ اي ﻣﻊ ﻣﺤﺎﺿﺮات ﻣﻦ ﻳﻔﻮﺗﻚ ﺑﺮﻧﺎﻣﺞ آﺧﺮ ﺳﺄﻛﻮن ﻣﺘﻌﺐ ﺑﻌﺪ ﺳﺎﻋﺎت اﻟﺪوام ﺑﻮرﺷﺎت ﻣﻠﻴﺊ اﻟﺒﺮﻧﺎﻣﺞ- اﻟﺘﻔﺎﻋﻠﻴﺔ واﻟﻨﻘﺎﺷﺎت اﻟﻌﻤﻞ واﻻﻟﻌﺎب اﻻدارﻳﺔ اﺻﺪﻗﺎء اﻟﻰ ﺗﺘﻌﺮف ﺳﻮف- ﻓﻲ ﺑﻴﺌﺔ ﺟﺪد ﻣﻦ اﻟﻤﺤﺘﺮﻓﻴﻦ وﺟﻮ أﺳﺮي ووﺟﺒﺎت ﻣﺘﻨﻮﻋﺔ ﻣﺸﺮوﺑﺎت- ﺧﻔﻴﻔﺔ ﻣﺘﻮﻓﺮة ﻃﻮال اﻟﻮﻗﺖ ﻻ أﺳﺘﻄﻴﻊ دﻓﻊ ﺗﻜﻠﻔﺔ ه واﺣﺪهّ اﻟﺒﺮﻧﺎﻣﺞ ﻣﺮ ﻣﻼﺋﻤﺔ اﻟﺒﺮﻧﺎﻣﺞ رﺳﻮم ﺗﻘﺴﻴﻂ اﻣﻜﺎﻧﻴﺔ ﻣﻊ ﺧﻤﺴﺔ ﻋﻠﻰ اﻟﺮﺳﻮم اﻗﺴﺎط ﺷﻬﺮﻳﺔ واﺣﺪة ﻣﺮة اﻟﺒﺮﻧﺎﻣﺞ ﻳﻌﻄﻰ, اﻟﻌﻄﻞ أﻳﺎم اﻟﺴﺒﻮع ﻓﻲ ﺑﻌﺪ اوﻗﺎت اﻟﺪوام اﻟﺴﺒﺖ او ﻻ ﻳﻮﺟﺪ وﻗﺖ ﻛﺎﻓﻲ ﻓﻲ ﻣﺠﻤﻮﻋﺔ داﻋﻤﺔ- Support Group واﺣﺪ ﻟﻮاﺣﺪ- Life Coaching ﺧﻼل اﻟﱪﻧﺎﻣﺞ ﻟﻠﺤﺼﻮل ﻋﲆ أﻛ ﻣﻦ ﻣﺮﺗlife coaching ﺑﺈﻣﻜﺎﻧﻚ ﺣﻀﻮر اﻟﱪﻧﺎﻣﺞ ﰲ ﻣﺠﻤﻮﻋﺔ، وﻣﻦ ﺛﻢ اﻟﺘﻨﺴﻴﻖ ﻟﺠﻠﺴﺎت ﺗﻮﺟﻴﻪ ﻋﻤﲇ ﻣﺒﺎﴍة إﴍاف ودﻋﻢ أﻛﱪ رﺗـﺐ ﻣﻴﺰاﻧﻴﺘﻚ وﻃﺮﻳﻘﺔ ﺣﻀﻮر اﻟﺒــــﺮﻧﺎﻣﺞ ﻣــﺰج اﻟﺨﻴﺎرﻳﻦ ﻣﻦ ﺧﻼل ﺟﻠﺴﺎت ﺗﻮﺟﻴﻪ ﻋﻤﲇ ﻣﻊ اﳌﺨﺘﺺ ﻣﺒﺎﴍة، ﻳﺘﻢ ﺑﺤﺚ و ﺗﻄﺒﻴﻖ ﻣﻔﺎﻫﻴﻢ اﻟﺬﻛﺎء اﻟﻌﺎﻃﻔﻲ ﻋﲆ ﺣﻴﺎﺗﻚ اﻟﺨﺎﺻﺔ، ﺣﺴﺐ ﻣﻦ ﻣﺤﺎور ﺣﺴﺐ إﺣﺘﻴﺎﺟﺎﺗﻚ، ﻣ ﻜﻨﻚ ﺗﻨﺴﻴﻖ اﻟﻮﻗﺖ واﻟﱰﻛﻴﺰ ﻋﲆ ﻣﺤﺎور أﻛ إﺧﺘﻴﺎرك، ﰲ ﺟﻮ ﻣﻦ اﻟﺤﻮار واﻟﺪﻋﻢ. ﻛ ﻳﺴﺎﻋﺪك ﻋﲆ ﺗﺤﻘﻴﻖ اﻟﻌﺎﺋﺪ اﻷﻓﻀﻞ ﻣﻦ اﻟﱪﻧﺎﻣﺞ ﺣﺴﺐ ﺧﺼﻮﺻﻴﺘﻚJeeran Out of this world Rating اﻗﺴﺎط ﺑﺪون دﻓﻌﻪ أوﻟﻰ= 1200 دﻳﻨﺎر اﻗﺴﺎط ﺑﺪون دﻓﻌﻪ أوﻟﻰ ﺟﻠﺴﺎت واﺣﺪ ﻟﻮاﺣﺪ ﺗﺤﺪد ﺣﺴﺐ اﻟﻄﻠﺐ+ اﻗﺴﺎط ﺑﺪون دﻓﻌﻪ أوﻟﻰ = ﻗﻴﻤﺔ اﻟﻤﺠﻤﻮﻋﻪSTRATEGIC CHANGE MANAGEMENT SALES MANAGEMENT E-BUSSINESS KNOWLEDGE MANAGEMENT SYSTEMS THINKING QUALITY MANAGEMENT SYSTEMS FINANCE BASICS ﻣــــﺤﺎور اﻟﺒــــﺮﻧﺎﻣﺞStrategic Posioning Strategic Processes Alignment Funcons of HRM Needs and Movaon Managing Expectations Project Objecves and phases Project Charter Scope Management Project Communicaon Project Team Risk Management Schedule Management Ms Project: overview Role Expectaons Goal Seng Coaching Skills Feedback Skills Stress management Organizing Team Work Principled-centered leadership Delegaon & Empowerment Time management Cognive Behavioral Therapy Behavior Change Emoons Expression Group Psychology Emoonal intelligence Align HR with Strategy Organizaonal Design Job Design & Descripon Performance Management Personal scorecards HR Development Reward Management HR Scorecard Process Architecture Process Modeling Analyzing Processes Improving Processes Measuring Processes Market Segmentaon Markeng Mix Customer Development Brand Posioning Markeng Communicaon Pricing Methods Customer Service Model E-MARKETING STRATEGIES Strategic Planning Strategic Execuon Balanced Scorecard Strategic Alignment Strategic Learning STRATEGIC MANAGEMENT MARKETING MANAGEMENT PROCESS MANAGEMENT Human Resources MANAGEMENT CORPORATE THERAPY & WORK PSYCHOLOGY MANAGERIAL LEADERSHIP PROJECT MANAGEMENT Formulate Change Agenda & Approach Containing Resistance Cultural Change Asses Impact Introducon to the selling process The Sales Pipeline Sales Dashboard Maximizing the ROI from E-Business Wring Systems Requirement Enterprise Systems: ERP, CRM and KM Processes of knowledge management Learning organizaon Diagnosis methodologies Idenfy areas for improvement Think holiscally ISO 9001: overview Quality tools Financial sheets Important financial raos ﻟﺪى إﻧﻬﺎؤك اﻟﺴﺎﻋﺎت اﻟﻤﻄﻠﻮﺑﺔ واﻟﻤﺸﺮوع ﺳﻴﻘﺪم ﻟﻚ اﻟﺒﺮﻧﺎﻣﺞ ﺟﻤﻴﻊ اﻟﻤﻮاﺿﻴﻊ اﻟﺘﺎﻟﻴﻪ2- 1- As the program progresses, a hands-on project is developed by applying the concepts to the business at hand. Participants are organized in groups and assignments are shared among team members. This can be managed through electronic channels such as email or e-learning systems Coaching means: to guide participants as they work on applying concepts to practical projects and examples, on-job coaching and mentoring extending coaching to guide a participant doing real work assignments in their companies Hands on project 4- 3- Examples/cases of companies which demonstrate excellence in the concept discussed. Cases are linked to topics, critically discussed to come up with lessons learned. For example, a case that demonstrates how the Japanese entered and gain market share in the European automobile markets Cognitive-behavioral therapy is an action-oriented form of psychosocial therapy that assumes that maladaptive, or faulty, thinking patterns cause maladaptive behavior and "negative" emotions. (Maladaptive behavior is behavior that is counter-productive or interferes with everyday living.) The process focuses on changing an individual's thoughts (cognitive patterns) in order to change his or her behavior and emotional state Case Studies Behavioral Change Techniques Workshop Coaching 6- 5- Ready-made and customizable forms which can be deployed in corporate activities, such as business plan templates or business process improvements templates. Templates are used during workshops to apply it for learning objectives Providing the same business conditions and same internal resources and competencies, teams work to provide best possible scenarios to make certain predetermined results Templates Business Games 8- 7- This Means; guidelines that improve awareness to common occurrences in real world situations in a sort of summarized statements, questions, what-to-do-if scenarios. Tips are addresses key management critical points It is done through interactive views exchanging, ideas and arguments that enriches and critically think about concepts. Participants share their relevant experiences with others Tips & Tricks Pragmatic Debate 12- 11- For certain concepts experts will brief you about daily realities and how the concept is practiced. This will provide more insight into the situation We demonstrate software packages that can be used to apply concepts on practice such as business process modeling software, project management software, CRM, etc Practitioner to Practitioner Software Packages 14- 13- Nutshells that can be used while applying the concepts on practice so that you make sure that you addressed certain critical principles To provide insight and experience to concepts we demonstrate videos that address certain aspects Checklists Videos 10- 9- Teams are presented with a challenging problematic situation to improve it. We bring problematic situations from the everyday business environment we experience. Teams brainstorm, summarize, and present their thoughts to the group and a debate is facilitated around the case To motivate teammates to think about business concepts on practice, we assign field observations objectives where group members are required to pay attention to certain business practices, collect their findings and present it to other groups where it is discussed, challenged and lesson learned follows Improve Problematic Situations Group field-observations m¯ˆ_|||||ãj _‡ƒ€ Ÿí^Ëj Module one Business Plan Development Trial BUSINESS PLAN 00962 799 440 133 00962 6 5 666 848 00962 6 5 666 946 [email protected] ﺳﺎﻋﻪ ﻣﺤﺎﺿﺮات اﺳﺒﻮﻋﻴﻪ ﺳﺎﻋﻪ ﺗﻮﺟﻴﻪ ﻋﻤﻠﻲ واﺣﺪ ﻟﻮاﺣﺪ ﺳﺎﻋﺎت ﺗﻤﻨﺢ ﻋﻨﺪ اﺗﻤﺎم اﻟﻤﺸﺮوع اﻟﻌﻤﻠﻲSUN MON TUE WED THU FRI SAT 9 10 11 12 16 17 18 19 23 24 30 31 25 26 December - 2013 2 3 4 5 7 6 14 13 21 20 28 27 8 15 22 29 1 SUN MON TUE WED THU FRI SAT 15 16 17 18 19 23 22 24 29 30 25 26 November - 2013 1 2 3 4 5 7 14 21 28 8 9 10 11 12 6 13 20 27 SUN MON TUE WED THU FRI SAT 9 10 11 12 16 17 18 19 23 24 30 25 26 2 3 4 5 7 6 14 13 21 20 28 27 8 15 22 29 1 31 January - 2014 SUN MON TUE WED THU FRI SAT 9 10 11 12 16 17 18 19 23 24 25 26 2 3 4 5 7 6 14 13 21 20 28 27 8 15 22 1 Febuary - 2014 57 12 3 STRATEGIC CHANGE MANAGEMENT SALES MANAGEMENT E-BUSINESS KNOWLEDGE MANAGEMENT SYSTEMS THINKING QUALITY MANAGEMENT SYSTEMS FINANCE BASICS STRATEGIC MANAGEMENT MARKETING MANAGEMENT PROCESS MANAGEMENT BUSINESS PLAN HUMAN RESOURCES MANAGEMENT CORPORATE THERAPY & WORK PSYCHOLOGY MANAGERIAL LEADERSHIP Define: strategy, posioing Apply market segments- segmentaon Analyze the external environment (pestel, five forces) and the internal environment Compose a swot analysis Formulate stratgeic objecves Plan for strategy Use balanced scorecard to execute strategy Design systemac process for strategic management Recognize the startegic role of hrm, and hrm funcons Design effecve organizaonal structures Design job and develop job descripons and specificaons Design performance management and reward systems Design hrm scorecard Design and communicate personal scorecards Recognize movaon theories and relate them with hrm funcon Diagnose problemac situaons Idenfy areas for improvements Differenate symptoms from systemic paerns Define the funcon of markeng management Recognize the customer development process Collect and categorize customer needs Differenate between product-oreintaon and soluon orientaon Develop Markeng mix to targeted segments Formulate brand posioning statement Formulate markeng communicaon campaign Explain pricing strategies Recognize the service delivery model Recognize the selling process Recognize the sales pipeline and dashboard Apperciate the importance of pipeline soſtware to manage the sales force acvies Recognize the basic financial sheets (income statement, balance sheet, cash flow, and operang budget Recognize the importance of fianncial raos Appreicate the model of self-managed team memebers Perform expectaons management Perform Goal Seng Perform Delegaon Perform Coaching Perform Feedback Appericate the ciritcal importance of energy renewal Appreciate the importance of allocang me to build producon capacity Change people behavior at work Examine causes of change resistant and advice to improve the situaon accordingly Compose a change managemet strategy Recognize the importance of maniplualng the elements of cultural web to change people's behavior at work Define quality management system under ISO 9001 specificaon Define projects, and project management Analyze stakeholders Create - scope, hrm, me,communicaon, and risk management plans Use work psychology and management to understand situaons Recognize the process of human behavior change Analyze people’s psychological needs at work Formulate a behavior change strategy Define bpm, and bpm lifecycle Idenfy the strategic and crical processess Analyse business process Diagram business process Design kpis for business process Measure and control business process performance Recognize ICT infrastructre, E-business, soſtware development cycle Select the right informaon system that is aligned with strategy and processes Compose the SRS - specificaons for it Recognize learning organizon concept and importance, km as learning method, km processes, and the integraon of km and e-learning Design km system Create a business plan for investors, and corporate yearly objecves PROJECT MANAGEMENT
