Training by MinitabTM

K N O W L E D G E . C O N F I D E N C E . S U C C E S S .

P u b l i c T r a i n i n g • O n - S i t e T r a i n i n g • M e n t o r i n g • e - L e a r n i n g w i t h Q u a l i t y T r a i n e r™

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Six Sigma and other data-driven quality improvement initiatives are

often complex and always involve statistical analyses. Your success

depends on how effectively you can organize and execute your projects,

and how accurately you can analyze and interpret your data.

Training by Minitab™

is one of the most powerful resources available to help you improve quality.

More than 98% of training participants

surveyed said they could apply the skills

they learned to their job and would

recommend the course to other employees.Our software is the key.

Minitab® Statistical Software helps you build a solid foundation for

all your improvement decisions.

Quality Companion by Minitab™ helps you implement your projects

and standardize your quality improvement program.

Training by Minitab gives you the skills to access the power of our software

and the confi dence to apply it to your own projects. It is one of the fastest

and most cost-effective ways to maximize your ability to improve quality.

Hands-On Approach – Learn when

and how to apply our software and

practice your new skills immediately

by working through exercises that

mirror your own work.

Exceptional Instruction – Participate

in courses developed by subject

matter experts and led by quality

professionals with years of teaching

and industry experience. Receive

practical business solutions in a

manner that is easy to understand.

Relevant Materials – Train using

materials designed specifi cally

for quality professionals in both

manufacturing and service quality

industries.

• 3M • Allergan • Alliant Lake City Army Ammunition Plant • American Medical Systems • AMP Bank • Astellas PharmaTech QUALITY LEADERS TRAIN WITH MINITAB

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Global Access to Training by Minitab

Public TrainingMinitab offers a wide array of public training courses at many convenient locations throughout the world. Sessions are for beginning through advanced students and range from one to six days in length. Instruction includes many opportunities to practice your new skills, and we keep our classes small so our trainers have time to address your individual questions. Our global network of partners also offers public training, including courses taught in their country’s local language.

www.minitab.com/public

For course descriptions,

see pages 4 - 6.

On-Site Training On-site training is a cost-effective way for your organization to train a group of individuals because we bring the expertise you need right to your offi ce. It minimizes the cost per student, assures that the questions raised in class will refl ect your company’s concerns, and helps promote solutions to your specifi c business problems.

www.minitab.com/onsite

MentoringMentoring by MinitabTM offers you the personalized statistical support you need on a per-project basis. Hire one of our experts to help you learn to design effective experiments, apply advanced methods, analyze and interpret your results, and much more.

www.minitab.com/mentoring

e-Learning with Quality Trainer Learn quality statistics with Minitab on your own schedule and refresh your knowledge anytime you are online with Quality Trainer by Minitab,TM our multimedia e-learning service. Interactive lessons walk you through real-world problems and make concepts easy to grasp and retain. Hands-on exercises teach you how to use Minitab to conduct each analysis.

Minitab’s expert statisticians developed Quality Trainer based on the course material we present in our most popular public training courses: Basic Statistics, Statistical Quality Analysis, and Factorial Designs (see course descriptions on

pages 4 - 6). Access to Quality Trainer is available through monthly and yearly subscriptions.

www.minitab.com/trainer

“I can state, categorically, that Minitab training was the single

most benefi cial class I have taken in connection with Six Sigma.”

Terry SmithSix Sigma Black Belt

Ford/Easycare

For more information about Training by Minitab visit www.minitab.com/training.To contact the Minitab representative offering training nearest you visit www.minitab.com/contacts.

• Automotive Components Holdings • Bard Peripheral Vascular • Bayer HealthCare LLC • Beckman Coulter • Brady Corporation • Copeland Europe • Corning Inc

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Minitab®

15 Statistical Software C O U R S E D E S C R I P T I O N S

Minitab 15 courses are designed for professionals who are familiar with basic statistical concepts, and are divided into two series – Manufacturing Quality and Service Quality. Many of the same statistical techniques are covered in both series, but each series has its own course materials fi lled with examples drawn from the industries they serve.

Introduction to MinitabDecrease the time required for statistical analysis by quickly learning to navigate Minitab’s user-friendly and customizable environment. Learn how to import /export data and output between Minitab and various software and database systems. Enhance your ability to create, manipulate, and restructure data. Develop sound statistical approaches to data analysis by learning how to create and interpret a wide variety of graphs and numerical measures useful for quality improvement ini-tiatives. This course focuses on the utilization of these tools as they pertain to applications commonly found in manufacturing, engineering, and business processes.

Topics covered include: Pareto Charts, Time Series

plots, Individual value plots, Bar charts, Histograms,

Boxplots, Dotplots, Scatterplots, Tables, Measures of

Location and Variation, ODBC

Course Length: 1 dayThis course is a prerequisite for all other

Minitab Manufacturing Quality courses.

Basic StatisticsAugment your graphical analysis skills using Minitab’s powerful statistical tools. Develop the foundation for important statistical concepts such as hypothesis testing and confi dence intervals. By analyzing a variety of real-world data sets, learn how to match the appropriate statistical tool to your own applications and how to correctly interpret statistical output to quickly reveal problems with a process or to show evidence of an improvement. Learn how to explore critical features in your processes through statistical modeling tools that help to uncover and describe relationships between variables. A strong emphasis is placed on making good business decisions based upon the practical application of statistical techniques commonly found in manufacturing, engineering, and research and development endeavors.

Topics Covered Include: t-Tests, Proportion Tests, Tests

for Equal Variance, Power and Sample Size, Correla-

tion, Simple Linear and Multiple Regression, Analysis

of Variance (ANOVA) and General Linear Model (GLM)

Course Length: 1 dayPrerequisite: Introduction to Minitab

Advanced Regression and ANOVAContinue to build on the fundamental statistical analysis concepts taught in the Basic Statistics course by learning additional statistical modeling tools that help to uncover and describe relationships between variables. Hands-on examples illuminate how modeling tools help reveal key inputs and sources of variation in your processes. Learn how to use statistical models to investigate how processes may behave under varying conditions. This course provides techniques to help you better understand your processes and to focus and verify your improvement efforts.

Topics Covered Include: Multiple and Stepwise

Regression; GLM with Covariates, Nesting and

Random Factors; MANOVA; Binary and Nominal

Logistic Regression

Course Length: 1 dayPrerequisites: Introduction to Minitab,

Basic Statistics

Statistical Quality AnalysisDevelop the necessary skills to successfully evaluate and certify manufacturing and engineering measurement systems. Learn the basic fundamentals of statistical process control and how these important quality tools can provide the necessary evidence to improve and control manufacturing processes. Develop the skills to know when and where to use the various types of control charts available in Minitab for your own processes. Learn how to utilize important capability analysis tools, many enhanced in Minitab15, to evaluate your processes relative to internal and customer specifi cations. The course emphasis is placed on teaching quality tools as they relate to manufacturing processes.

Topics Covered Include: Gage R&R; Destructive

Testing; Gage Linearity; Gage Stability; Attribute Agree-

ment; Variables and Attribute Control Charts; Capability

Analysis for Normal, Non-normal and Attribute data

Course Length: 1 dayPrerequisites: Introduction to Minitab,

Basic Statistics

Factorial DesignsLearn to generate a variety of full and fractional factorial designs using Minitab’s intuitive DOE interface. Real-world applications demonstrate how the concepts of randomization, replication, and blocking form the basis for sound experimentation practices. Develop the skills necessary to correctly analyze resulting data to effectively and effi ciently reach experimental objectives. Use Minitab’s customizable and powerful graphical displays to interpret and communicate experimental results to improve products and processes, fi nd critical factors that impact important response variables, reduce process variation, and expedite research and development projects.

Topics Covered Include: Design of Factorial

Experiments; Normal Effects Plot and Pareto of Effects;

Power and Sample Size; Main Effect, Interaction, and

Cube Plots; Center Points; Overlaid Contour Plots;

Multiple Response Optimization

Course Length: 1 dayPrerequisites: Introduction to Minitab,

Basic Statistics

Response Surface DesignsExpand your knowledge of basic two-level full and fractional factorial designs to those that are ideal for process optimization. Learn how to use Minitab’s DOE interface to create response surface designs, analyze experimental results, and fi nd optimal factor settings. Learn how to experiment in the real world by using techniques such as sequential experimentation that balance the discovery of critical process information while being sensitive to the resources required to obtain that information. Learn how to fi nd factor set-tings that simultaneously optimize multiple responses.

Topics Covered Include: Central Composite and Box-

Behnken Designs, Calculations for Steepest Ascent,

Overlaid Contour Plots, Multiple Response Optimization

Course Length: 1 dayPrerequisites: Introduction to Minitab,

Basic Statistics, Factorial Designs

Formulations and Mixture DesignsLearn the principles of designing experiments and analyzing the resulting data for processes that are comprised of the mixing and blending of ingredients such as those commonly found in the chemical, food, and beverage industries. By utilizing Minitab’s easy-to-understand interface, create experiments designed to study and uncover important process information related to mixture processes with the minimal amount of experimental resources. Learn how to interpret graphical and statistical output to understand a mixture’s blending properties and to choose the appropriate mixture of ingredients needed to optimize one or more critical process characteristics.

Topics Covered Include: Simplex Lattice and Centroid

Designs, Upper and Lower Constraints, Extreme

Verticies, Psuedocomponents, ResponseTrace Plots

Course Length: 1 dayPrerequisites: Introduction to Minitab,

Basic Statistics, Factorial Designs

DOE in PracticeLearn how to handle common DOE scenarios where classic factorial or response surface design and analysis techniques are neither appropriate nor possible due to the nature of the response variable or the data collection process. Develop techniques for experimental situations often encountered in practice such as missing data and hard-to-change factors. Understand how to account for variables (covariates) that may affect the response but cannot be controlled in the experiment. Explore the importance of minimizing process costs while simultaneously optimizing an im-portant process characteristic. Learn how to fi nd and quantify the effect that factors have on the probability of a critical event, such as a defect, occurring.

Topics Covered Include: Analysis of Variance (ANOVA),

Unbalanced Designs, Split-Plot Designs, Multiple

Response Optimization, Binary Logistic Regression

Course Length: Customizable 1 dayPrerequisites: Introduction to Minitab,

Basic Statistics, Factorial Designs

• Delphi Corporation • Fisher Controls • Ford Motor Company • Fuji Photo Film • General Dynamics • Gentex • Gortons QUALITY LEADERS TRAIN WITH MINITAB

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Manufacturing Quality Courses

Reliability ModelingDetermine lifetime characteristics of a product using both graphical and quantitative analysis methods. Examine case studies containing censored and uncensored data to learn how to correctly handle a wide variety of data structures commonly found in reliability. Explore the common distributions used to model failure rates and develop necessary skills in choosing these models. Study and describe the impact that explanatory variables have on product lifetime. Learn how to obtain reliability estimates on highly reliable products in a reasonable amount of time. A strong emphasis is placed on using appropriate probability models to predict important lifetime characteristics of your products once in the fi eld.

Topics Covered Include: Parametric and

Nonparametric Distribution Analysis, Estimation

and Demonstration Test Plans, Growth Curves,

Probit Analysis, Regression with Life Data,

Accelerated Life Testing and Test Plans

Course Length: 2 daysPrerequisites: Introduction to Minitab,

Basic Statistics

Introduction to MinitabDecrease the time required for statistical analysis by quickly learning to navigate Minitab’s user-friendly and customizable environment. Learn how to import/export data and output between Minitab and various software and database systems. Enhance your ability to create, manipulate, and restructure data. Develop sound statistical approaches to data analysis by learning how to create and interpret a wide variety of graphs and numerical measures useful for quality improvement initiatives. This course focuses on the utilization of these tools as they pertain to applications commonly found in business, transactional, and service industries.

Topics Covered Include: Pareto Charts, Time Series plots, Individual value

plots, Bar charts, Histograms, Boxplots, Dotplots, Scatterplots, Tables,

Measures of Location and Variation, ODBC

Course Length: 1 dayThis course is a prerequisite for all other

Minitab Service Quality courses.

Basic StatisticsAugment your graphical analysis skills using Minitab’s powerful statistical tools. Develop the foundation for important statistical concepts such as hypothesis testing and confi dence intervals. By analyzing a variety of real world data sets, learn how to match the appropriate statistical tool to your own applications and how to correctly interpret statistical output to reveal problems quickly with a process or to show evidence of an improvement. Learn how to explore critical features in your processes through statistical modeling tools that help to uncover and describe relationships between variables. The course emphasis is on making good business decisions through the use of statistical tools commonly used in business, transactional, and service processes.

Topics Covered Include: t-Tests, Proportion Tests, Tests for Equal Variance,

Power and Sample Size, Tables and Chi-Square Analysis, Correlation, Simple

Linear Regression, Analysis of Variance (ANOVA)

Course Length: 1 dayPrerequisite: Introduction to Minitab

Statistical Quality AnalysisDevelop the necessary skills to successfully evaluate and certify your measurement systems. Learn the basic fundamentals of statistical process control and how these important quality tools can provide the necessary evidence to improve and control your processes. Develop the skills to know when and where to use the various types of control charts available in Minitab. Learn how to utilize important capability analysis tools, many enhanced in Minitab 15, to evaluate your processes relative to internal and customer specifi cations. The course emphasizes the teaching of quality tools as they pertain to service industries.

Topics Covered Include: Attribute Agreement for Binary, Nominal and Ordinal

Data; Kappa and Kendall’s Coeffi cients; Gage R&R; Variables and Attribute

Control Charts; Capability Analysis for Normal and Non-normal data.

Course Length: 1 dayPrerequisites: Introduction to Minitab, Basic Statistics

Advanced TopicsExpand your set of available statistical tools by analyzing data from real-world problems experienced in service industries. Strengthen analysis skills with tools used to explore and describe relationships between variables. Learn to discover and describe features in data related to the effect and impact of time, and how to forecast future process behavior. Utilize graphical and quantitative approaches to describe similarities and differences between the effects of various factors on important quality characteristics. Learn how to fi nd and quantify the effect that factors have on the probability of a critical event occurring.

Topics Covered Include: Multivariate ANOVA; GLM; Binary Logistic Regression;

Factorial Designs; Time Series Tools Including Exponential Smoothing, Trend

Analysis, Decomposition, Multiple Linear Regressing including Best Subsets

and Stepwise Regression.

Course Length: 1 day

Prerequisites: Introduction to Minitab, Basic Statistics

Service Quality Courses

For more information and help deciding which training courses are right for you, visit our online Course Selection Guide at www.minitab.com/courseselection.

NOTE: A good working knowledge of

Windows ® is assumed, and courses

are taught using the latest releases

of our software – Minitab 15 and

Quality Companion.

• Greene, Tweed & Company • Honeywell • Insituform Technologies Inc • Jaguar Cars • Kohler Company • Komag Inc • Mill ipore Corporation • Monsanto

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Quality Companion C O U R S E D E S C R I P T I O N S

Using Quality CompanionDecrease the time required for planning, organizing, and executing your process-improvement projects by quickly learning to navigate Quality Companion’s user-friendly and customizable environment. Following a single case study, learn how to identify a potential project and quantify its risks. Defi ne and scope the project to more easily gain buy-in from key stakeholders. Learn to use Quality Companion’s built-in Coaches and Roadmaps as ways to explore common process-improvement methodologies and determine which tools and statistical analyses are appropriate at any phase of the project. Defi ne a process and manage its activities to gain insight into the value stream, or fl ow of value, through the process. Evaluate which inputs are critical to the problem you are trying to solve. Create a presentation directly within Quality Companion.

Topics covered include: Quality Companion features and functions, Project Manager,

Roadmap, Coaches.

Tools covered include: Process map, Fishbone diagram, Y metrics, Ballots, Presentation,

Analysis Capture tools, and various form tools such as Project Prioritization Matrix,

Project Charter, C&E Matrix, Capability Rollup Report, FMEA, Control Plan, and more.

Course Length: 2 daysThis course is a prerequisite for all other Quality Companion courses.

Customizing Quality CompanionSave time and money and increase consistency throughout your organization by using the advanced customization features of Quality Companion. Modify tools and projects to refl ect your preferred quality improvement methodology. Using practical examples, learn how to create custom project and tool templates that can be stored as permanent software options and shared with others. Modify the default format of selected tools by varying their color, font, structure, and layout. Customize global and project data sharing to synchronize the information fl ow in your projects, ensure consistency of data, and increase effi ciency. Design project forms to meet your company’s specifi cations by adding graphics (logos), custom formatting, form fi elds, formulas, graphs, and hyperlinks. Create your own Coaches and add them to tool and project templates.

Topics covered include: Project templates,

Tool templates, Template folders,

Related documents, Tools options,

Format defaults, Process Maps,

Data Store, Making and

Importing Variables, Global

Data Sharing, Project Data

Sharing, Forms (Design

mode, Fill-out mode, Layout

Tables, Data Tables, Form

controls, Form protection),

Customizing Coaches.

Course Length: 1 dayPrerequisite: Using

Quality Companion

Minitab provides global access to our training through

our many offi ces and partners. You can select and register

for any public course and fi nd details about locations and

accommodations on our Public Training Schedule at

www.minitab.com/trainingschedule.

You can also learn to use Minitab Statistical Software

to analyze your quality data online with Quality Trainer,

our multimedia e-learning service. Train on your own

schedule and from anywhere you have internet access.

Monthly and yearly subscriptions are available. Visit

www.minitab.com/trainer

For information on discounts, group rates, and our cancellation policy,

visit www.minitab.com/training.

Prices, course descriptions, dates, and locations are subject to change without notice.

New York I Chicago I Sydney I Phoenix

Hong Kong I Atlanta I San Diego

Mexico City I Singapore I Coventry

Seoul I Boston I Seattle I Vancouver

Register Online and Train Anywhere!

• Oakley • OraSure Technologies • Owens Corning • Phill ips Lighting • Pfizer • Reichhold • Robert Bosch Corporation QUALITY LEADERS TRAIN WITH MINITAB

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“Our Minitab trainer went far

beyond what was required

by taking the time to address

questions fully and providing

one-on-one coaching when

necessary. Her ability to

‘bring the lessons home’ by

using real world examples

and showing how to apply

the tools to our various

projects was extremely

valuable.”

Don HudsonSix Sigma Black Belt

Avery Dennison Corporation

Minitab’s trainers have extensive experience

teaching and applying statistics in a wide

variety of industries including automotive,

pharmaceuticals, healthcare, fi nance,

and more. They are accomplished quality

improvement professionals with a passion

for showing you how our software can

bring clarity and vitality to your projects.

Our trainers also help create the teaching

materials they use and make it a priority to

explain concepts clearly using terms you

understand. Their friendly and approachable

style makes every class a valuable and

enjoyable learning experience.

You can read more about our trainers at

www.minitab.com/trainers

Learn from the Best

• Siemens Corp • Starbucks • Stryker • Supelco • Sydney Southwest Area Health Services • US Army • Volvo Cars • VSE Corp • Wilkinson Swords • Zimmer Inc

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All you need is to be ready to learn.

Maximize your ability to improve quality with Training by Minitab.www.minitab.com/training

Minitab is a global company with offi ces throughout the world.

To fi nd the Minitab representative nearest you, visit

www.minitab.com/contacts.

© 2008 Minitab Inc. All rights reserved. Minitab® and all other trademarks and logos for the Company’s products and services are the exclusive property of Minitab Inc. All other marks referenced remain the property of their respective owners. See minitab.com for more information. MBREA.TRN

01/08

Public TrainingAttend courses worldwide.

On-Site TrainingBring our expertise to your offi ce.

MentoringHire an expert for personalized support.

Quality TrainerMaster quality statistics online.