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Stirling Consulting Group
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Procurement: how to work with ‘em and win
David [email protected]
+1 602 952 8451
Confidential. All rights reserved Stirling Consulting Group
2
Hatfields and McCoys Redux?
“Procurement wants to pay less than enough” (Tara Comonte, Mediabrands COO & CFO)
“Client procurement departments are challenging every aspect of our industry’s economics” (John
Seifert, Head O&M North America)
“Advertising agencies have to grow up. And quick.” (David Rae, Procurement Leaders)
“Simplistic cost cutters vs. fluffy money wasters” (Unknown, Media Week)
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Objectives
Pull back the curtain on Procurement
Identify what you might prepare to obtain a better outcome with Procurement
Show that not all the cards need be held by Procurement
Identify how you might leverage a relationship with Procurement
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Agenda
What’s going on? Procurement Overview Procurement Tools & Techniques Successful Negotiations Leverage the Relationship Q&A
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Agenda
What’s going on? Procurement Overview Procurement Tools & Techniques Successful Negotiations Leverage the Relationship Q&A
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What’s going on?
CFO Pressures#1 Reduce operating expenses (74%)
#2 Optimize working capital (50%)#3 Increase profit (39%)
CFOs with positive view of Procurement
2009 78% 2007 63%
Source: Aberdeen Group, 11/2009
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Procurement business case
$1 80-95 cents
Source: Aberdeen Group, 11/2009
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So what?
Clients will continue to deploy Procurement
In that context, position front-line teams to Leverage the relationship with Procurement Negotiate a beneficial contract that achieves your
goals and delivers against your standards
On-going management of clients’ contracts
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Your challenge - Redefine the balance of power
Gain visibility into client’s decision-making
Harness client self-interest
Identify additional value
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Agenda
What’s going on? Procurement Overview Procurement Tools & Techniques Successful Negotiations Leverage the Relationship Q&A
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What is (strategic) procurement?
An on-going process of reducing overall costs and managing supply risk, while improving internal and external processes
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Procurement principles
Rigorous Ethical Cross-functional Focuses on total cost (not just price), quality,
service, other criteria Clear objectives Objective decisions (to the extent possible) Grounded in strategy
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Typical strategic procurement process
First 3 Steps• Baseline creation• Not generally
visible to agencies
Next 3 Steps• Strategic and
economic evaluation, contracting
• Generally visible & familiar to agencies
Last Step• Depends on
organization structure and maturity of Procurement
6. Implement 7. Monitor &
Measure3.Develop Approach
2.Analyze Market
1.Analyze Spend
4. Negotiate
5. Award
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Procurement maturity levels
•Silo •Transactional
•Tactical
•Developing strategies•Projects •Growing support
•Aligned strategies
•Cross-functional•Policies•Strong support
•Fully aligned•Scale leverage•Engagement across value
chain•Innovation
•Change mgt•Relationship mgt
•Contract mgt
Source: Corporate Executive Board research
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15Source: Procurement Strategy Council research
Common procurement challenges
Discovering true standing with
supplier
Harnessing supplier’s self-
interest for mutual gain
Attracting supplier interest through
compelling proposition
External Challenge
Demonstrating value of
Procurement
Internal Challenge
Managing commitment
Getting right behaviors adopted
Rectifying unintended
consequences
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Decision criteria
Cost Quality Service Technology
Innovation Other
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Selection might look like this
Low
High
Cost
Stra
tegi
c& O
ther
High
Supplier B
Supplier E
Supplier A
Supplier F
Supplier C
Supplier D
FINALISTS
Source: A.T.Kearney
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What else should you be looking for?
Transition supportContract management
Relationship management
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Agenda
What’s going on? Procurement Overview Procurement Tools & Techniques Successful Negotiations Leverage the Relationship Q&A
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Procurement tools emphasize analysis to drive strategy & tactics
CategorySpend
Dynamics
CostTCO
Drivers & Should cost
SupplierRelationship
Positioning
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Procurement also pushes on its internal clients to prepare
ContractNeeds
Walk-away
ClientNeeds
Objectives
DecisionCriteria
Weights
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Agenda
What’s going on? Procurement Overview Procurement Tools & Techniques Successful Negotiations Leverage the Relationship Q&A
Confidential. All rights reserved Stirling Consulting Group
23
Successful negotiations
Of the client Of yourself
Understand needs, priorities
Assess positioning, leverage points
Assess client view of agency positioning, leverage
Assess Procurement maturity
Understand needs, priorities
Assess positioning, leverage points
Enlarge the pie Be objective Determine strategy Know walk-away
positions
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Successful negotiations
Prepare!
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Agenda
What’s going on? Procurement Overview Procurement Tools & Techniques Successful Negotiations Leverage the Relationship Q&A
Confidential. All rights reserved Stirling Consulting Group
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You can have a beneficial relationship –really!
YOU
Proc
urem
ent d
oes
for y
ou Ethical process
Relationship mgt
Contract mgt
Advocacy
Introductions
You
do fo
r Pro
cure
men
t
Be known
Prepare
Respect process
Improvements
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Let’s summarize
Procurement is here to stay! Procurement analyzes, prepares, herds internal
cats Savings for the client can come in many forms You hold some cards too Procurement can help you
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Questions?Contact David at
+1 602 952 8451