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Management Information Systems
Internship Report
On
Vivo HydroTechnologies
Pure water for pure life
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Internship Report [Husnain Afzal] mc060401747 ___________________________________________________________________________________________________________ _
Submitted by
Name: Husnain Afzal
ID: mc060401747
Session: Fall 2008.
Submission Date: 30/01/09
Virtual University of Pakistan,
Defense Road off Raiwind Road,
Lahore .
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Dedication
I dedicate my project to my Parents, to
my Teachers and to my Friends.
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Acknowledgement
All praises to ALLAH Almighty, who guides us when we find no direction and light in
the trackless desert of life. I am grateful to Almighty ALLAH, the beneficent and the
merciful for His kindness to me in every sphere of life and who blessed me with the
opportunity, courage and determination to accomplish this humble contribution towards
knowledge.
I faced a lot of difficulties during the development of internship report. But ALLAH gave
me a lot of patience and due to the continuous encouragement of my friends and other
people concerned; I was able to complete this task.
Only the Almighty ALLAH knows how much difficulties and hardships I have faced
during my degree program. But I am confident and I had a very firm belief in ALLAH
that the Almighty can never waste my hard work.
I wish to express my gratitude to my instructors who generously helped me to complete
this Internship report.
I am highly thankful to the valuable suggestions, comments and skilful thoughts given by
the concerned authorities of VHT for the achievement of our goal. It is not possible to
express my appreciation of the help and guideline afforded me by the management of
VHT. This is only due to their guidance and encouragement that I have been able to
complete my internship. Their advice and suggestions helped me to improve the quality
of my report.
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Executive Summary
Internship was my first step in practical life, through which I learnt a lot and it has aided
me in being well equipped with valuable experience that would help me once I enter the
professional life almost after the completion of my studies. (In the last semester of
MBA) from 15 th of the November 2008 to 10 th of the January 2009.I worked in Vivo
Hydro Technologies as an internee. My association with this company was being a part
of the Information Technology Department. It was a great experience for me and it
helped me in realizing where my potential lies. What I learnt at VHT over the weeks washow to get along with the people that I have to work with everyday, building
relationships with people, building confidence and improving my
communication skills. This internship has also prepared me for my future career in
Information Technology so this internship has helped me a great deal. The experience
has taught me responsibility, teamwork and how to handle people in tough social
situations. Even though the nature of work was quite basic as an internee but I learnt a
lot for my upcoming professional life and find the internship in the best benefit of
myself. I got training in the IT department and develop an IS first time in my life so that
was the maiden attempt towards my future in IT.
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Internship Certificate
The Internship Certificate has been sent to Instructor MISI619
via postal mail on 13 th of the January.
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Evaluation Form
The Evaluation Form has been sent to Instructor MISI619 via
postal mail on 13 th of the January.
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Table of Contents
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Sr. # Topic. Page. #
1. Introduction of the sector. 11
2. Overview of the organization. 18
2.1 Brief history of the organization. 18
2.2 Nature of the organization. 21
2.3 Business volume. 26
2.4 Product lines. 28
2.5 Competitors. 54
3. Organizational structure. 55
3.1 Organizational hierarchy chart. 56
3.2 Number of employees. 57
3.3 Main offices. 57
3.4 Introduction of all departments. 58
3.5 Comments on the organizational structure. 61
4. Plan of internship program. 63
4.1 Brief introduction of the branch. 63
4.2 Starting and ending dates of internship. 64
4 .3 Descr ip tion of the depar tment in which I worked. 68
5. Training program. 70
6. Structure of the MIS/IT department. 72
6.1 Department hierarchy. 72
6 .2 MIS/IT depar tment. 73
6.3 MIS/IT operations. 73
7. Functions of the MIS/IT department. 74
7.1 Major functions. 74
7.2 Support to other departments. 86
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1. Introduction of the sector
The sector introduction phase of my report constitutes the fact sheet of water in
Pakistan. It includes how we the people spoil it. How our factories contaminates it. How
our leather tanneries adds toxins to it. The organization in which I do my internship is
related to the water sector of Pakistan. The second phase of introduction is about the
organization.
Fresh water is fundamental to the survival of humans and most other land-based life
forms. Ninety seven per cent of the earth's water is the salt water of oceans and seas.
Most of the remaining 3 per cent is in polar ice caps, glaciers, the atmosphere or
underground and hard to reach. Only 0.4 per cent is available for use. This water supply
is maintained by water evaporating from oceans and lakes and then falling to the earth as
rain in a process called the water cycle created by the Almighty ALLAH. However,
growing population, increased economic activity and industrialization has resulted in anincreased demand for fresh water. In addition, rapid urbanization is changing patterns of
consumption. This has caused a severe misuse of water resources. Discharging untreated
sewage and chemical wastes directly into rivers, lakes and drains has become a
traditional habit. Water bodies can no longer cope with the increasing pollution load. In
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Pakistan, water is mainly used for industrial, agricultural and domestic purposes.
The following table shows percentage of water consumption for every use.
Purpose Percentage
Agriculture 69%
Industry 23%
Domestic 8%
Since most water is being used by the agricultural sector, irrigation can cause water
logging and salinity. This happens when the water table rises close to the surface of the
soil. If plants do not use this water, it evaporates, leaving salts behind. Even in
uncultivated, barren lands, a water table within 2 meters of the surface can cause salinity
in the soil. If irrigation water containing high levels of contaminants evaporates, it can
result in damage to the soil. The Punjab province draws its major share of drinking water
from the natural ground water aquifer. Ground water becomes contaminated whenchemicals from surface water seep into soil and come in contact with the flowing
groundwater. The movement of groundwater is through open spaces in soil and rock
layers, which is usually very slow, indicating a very low dilution of contaminants.
According to WHO, groundwater of Lahore up to 700-ft deep has been seriously
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contaminated and should not be used for human consumption. In 1989, pollution was
found to a depth of 300-ft, and to 500-ft in 1992.
The ground water pollution:
Municipal Sewage:
Municipal sewage is a major source of pollution. About 2 million wet tones of human
excreta are annually produced in the urban sector of which around 50% go into water
bodies to pollute them. National Conservation Strategy (NCS) states that almost 40% of
deaths are related to water borne diseases. Domestic wastewater collects on the streets
and in low-lying areas. The situation is further aggravated by the addition of untreated
wastes from small-scale industries. In Pakistan, drinking water supply lines and open
sewage drains in the streets are laid side by side. As a result, water is frequently
contaminated when pipes erode. Most main sewers are between 30-50ft below ground
level and are made of 10ft cement sections linked without proper safety seals. Poor
connections combined with deteriorating low quality sewer pipes cause a lot of leakage.
This outflow from sewer mixes with the water table and the contamination is carried to
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with everything from PCBs, lead, cyanides, mercury, solvents, hydrocarbon compounds,
hospital and pharmaceutical industry waste. Ravi teems with toxic industrial effluent and
untreated domestic sewage as soon as it enters Pakistan. This has made it literally a largeopen sewer.
Industries:
Industrial wastewater contains toxic chemicals. It is alarming that most industries have
been started without proper planning and waste treatment plants. They just dispose of
untreated toxic waste into nearby drains, canals or rivers. Lahore, Faisalabad, Karachi,
Sialkot contribute major pollution loads into their water bodies.
According to an EPD source, 9000 million gallons of wastewater having 20,000 tons of
BOD5 loading are daily discharged into water bodies from the industrial sector.
[Proceedings of International Symposium by CEWR in 1993, Paper by M.A. Saleem].
Automobile service stations are another major contributor to surface water pollution.
Untreated oil, grease and dirt find its way into nearby canals and rivers where it damages
the ecosystem.
The uncontrolled discharge of untreated effluent from tanneries is a growing problem in
Pakistan's leather industry. With exports of tanned leather increasing as a consequence of
more stringent environmental controls curtailing the process in Western countries, severe
environmental degradation is occurring as untreated effluent is released into nearby
water reservoirs and the sea. With scarce land resources, pollution also affects large
numbers of people who live close to the tanneries. The effluent contaminates the sea as
well as the inland water supply, and pollution of the water supply in turn affects the foodsupply for the population. Moreover, much of the country is subjected to the air pollution
caused by burning tannery residuals into the atmosphere. All these forms of pollution
have detrimental effects on the health of the Pakistan population. Leather tanneries in
Pakistan produce three categories of waste: wastewater, solid waste and air emissions, of
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which wastewater is by far the most important environmental challenge.
Although the exact quantity varies widely between tanneries, a normal requirement of around 50-60 liters of water per kilogram of hide is suggested. Some tanneries in
Pakistan consume as much as three times this amount of water. The current practice is to
discharge the water into the local environment without any treatment.
Landfills & Leaching:
Leaching is the process where chemicals from a material dissolve into water while it is
being filtered through that material. The resulting mixture is called leach ate consisting
of residues from decomposed organic matter and metals. Major contributors to leach ate
are municipal solid waste, hospital waste, chemical fertilizers, pesticides, stagnant
ponds, toxic industrial waste, and sewage. Rusting cans, discarded batteries and
appliances, paints, pesticides, cleaning fluids, newspaper inks, and other chemicals may
also add to the toxic mixture of leach ate.
Agriculture:
Excessive and uncontrolled use of chemical fertilizers and pesticides promotes
contaminated agricultural run off. This not only pollutes the surface drains but the water
trickling down to lower layers of soil causes a severe contamination of the natural
aquifer. Over abstraction of groundwater prompts recharge from the surface water
drains, which themselves are severely contaminated .
Water pollution and the humans:
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The WHO reports that 25-30% of all hospital admissions are connected to water borne
bacterial and parasitic conditions, with 60% of infant deaths caused by water infections.
The long-term effects on human health of pesticides and other pollutants include colonand bladder cancer, miscarriage, birth defects, deformation of bones, and sterility.
Contamination of fresh water with radionuclide, which can result from mining, testing,
disposal and manufacturing of radioactive material, as well as transportation accidents,
has led to increased incidences of cancer, developmental abnormalities and death.
Cesspools of stagnant dirty water, both in rural and urban areas, account for a large
number of deaths caused by potentially fatal diseases like cholera, malaria, dysentery
and typhoid. Nitrate concentration in water above 45mg/l makes it unfit for drinking by
infants. The nitrates are reduced in body to nitrites and cause a serious blood condition
called the "Blue Baby Syndrome". Higher concentrations of nitrate cause gastric cancer.
Untreated and highly toxic industrial sewage is also used for irrigation near major cities.
This can contaminate crops and consequently affect consumers.
Water pollution and our environment:
Karachis untreated wastewater from domestic sewage and industrial estates is
discharged into the Layari and Malir rivers, which fall into the Arabian Sea. This waste
has begun to pose a serious threat to the marine environment, as the channel water is
contaminated not only with bacteria but also with toxic chemicals. Water pollution also
extends a savage threat to wildlife of Pakistan. Animals drink water out of polluted water
bodies, ailing ponds, rivers and streams. This sickens the animals and some may even
die. Oil spills kill thousands of fish in oceans. Extreme pollution of river Ravi has
destroyed the once existing 42 species of fish and the bird life around the river hasmigrated to other areas. Survival of small invertebrates, micro fauna and flora is also
threatened.
WHOs point of view:
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WHO has focused its attention on the issues of urban and industrial pollution? It
provides assistance to the industrial sector in reducing polluted discharges into air, water
and soil. The world health organization enhances capacity of industrial sector so thatthey can implement environmental solutions. In this regard, training workshops have
been organized on the subjects of industrial waste management and waste minimization
technology. To promote environmental awareness of water pollution issues, a water
pollution monitoring kit (mobile laboratory) was developed by WHO and launched in
the four provinces of Pakistan. The kit is easy to use and is fabricated using cost
effective material. It is capable of monitoring 14 pollutants.
Kasur Tanneries Pollution Control Project:
The Kasur Tanneries Pollution Control Project is helping to reduce the environmental
damage caused by tannery waste. It also aims to improve tanners' technical and
managerial skills and promote environmental awareness among the population to ensure
the long-term sustainability of the industry. In Kasur waste discharge from tanneries
pollutes the air, soil, surface water and underground water, causing serious health
problems because they lie within and around residential areas. Respiratory disorders,
diarrhea, dysentery and typhoid. Are the most serious illnesses among the community?
The presence of toxic compounds especially compounds of chromium, represents real
danger to the health of the population nearby. The World Health Organization (WHO)
sets the standard permitted toxic level in drinking water at 0.05 parts per million or ppm.
In Kasur, the level was found to be over 2 ppm, representing a serious health risk to the
local community. Water in the local river consists of domestic sewage and wastewater
from the tanning industry, which farmers use for irrigation, watering the buffaloes andwashing clothes. In order to save the environment, prevent the spread of diseases and
remove the stench, industrial waste from 230 tanneries in the city is now being treated.
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2. Overview of the organization
2.1 History of the Water Treatment Industry and VHT:
History of Water treatment industry in Pakistan:
The history of water t reatment industry in Pakistan is not so old. I t was
introduced in almost 1998. The European Union and W.H.Os (World
Health Organization) Restrictions on Pakistani leather industry, Sports
industry and surgical industry gave birth to this industry in northern
Punjab. The northern Punjab includes Sialkot, Lahore, Kasur, Narowal etc.
In this particular scenario the European Union only allowed those industries
to export their finished goods to Europe who have waste water treatment
units. Before this nobody knew about the water treatment industry. So at the
end of 1997 the water treatment industry was introduced in Pakistan. But
it started its operations in 1998.The name of the company was So Safe. Since
1998 many water treatment industries were born. At present there are almost
125 registered companies in Pakistan operating at different levels . Now
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at present time there is also a great awareness of drinking pure and clean
water in general public.
From 1998-2008. The water treatment industry has gained its importance
across the country. But the problem is still there that currently Pakistan is
not able to produce Water Fi lt rat ion systems such as reverse osmosis ,
ultraviolet rays etc. These advance instruments are imported from different
countries of the world such as Japan, Malaysia, Germany, U.S.A, England,
and France. Thus i t is too expensive. So the cot tage industry in Punjab
(Sialkot, Gujranwala, Kasur, Faisalabad etc.) is not able to purchase it. The
Government of Pakistan has taken many steps to reduce the cost of filtration
system such as by removing import duties on Filt rat ion and Treatment
equipment.
Pakistan's leather industry is one of the major foreign exchange earners for
the country. About 90% of i ts products are exported in finished form.
During 1996-97, the production of leather was about 14.3 million m 2 and
export earning amounted to US$ 642 mill ion. There are some 600
tanneries in the formal sector and an equally large number of tanneries
in the informal sector. The chrome tanning method is the most widely used
process in Pakistan's leather sector. However, the vegetable tanning method
and a combinat ion of chrome and vegetable tanning is also applied. The
process includes a number of different steps during which large quantities of
water and chemicals are applied to the skins. About 130 different chemicals
are used in leather processing, depending on the type of raw material usedand f in ished product . These may be d iv ided into four major c lasses :
pretanning chemicals , tanning chemicals , wet f inishing chemicals and
finishing chemicals. Groundwater is used as the major source of water in
Pakistan's leather industry.
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Leather tanneries in Pakis tan produce a ll three categor ies of was te :
wastewater, solid waste and air emissions. However, wastewater is by far
the most important environmental chal lenge being faced by Pakistan 'stanneries. Wastewater: Although the exact quantity varies widely between
tanneries, a normal requirement of around 50-60 l i ters of water per
kilogram of hide is suggested. ETPI 's sample audi ts of tanneries in
Pakistan show that in some cases the consumption of w ater is as high as
three times the suggested requirement. The overall water discharge also
demonstrates a high degree of seasonal and daily fluctuation. For most part,
the current practice is to discharge this water into the local environment
without any treatment. Tannery wastewater is highly polluted and the
contamination observed is many times beyond the limits.
Another which also produces contaminated water is surgical sector of
Silakot which also produces a great amount of untreated waste water. In
surgica l sec tor the most dangerous chemica ls which are used dur ing
processing are Triclone, H 2 SO 4 (Sulphuric Acid) etc. But the surgical
sector remains unaffected from the European Union restrictions. It is the
need of the hour that Government of Pakistan pays attention towards this
sector also. As there is a lot of coverage in media about tanneries but the
surgical factories are still unveiled.
So to t reat this is very expensive. At present there is good news for the
leather sector that China has also introduced i ts water f i lt rat ion system
which works equally to all other filtration equipments but its cost is verycheep. The difference is about 1.8 million rupees. Price of water treatment
system imported from Germany is about Rs.4500, 000 . And the pr ice of
water filtration system imported from China is about Rs. 1800, 000. This is
amazing.
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The Major companies which are operating in Pakistan that provide
services for water treatment at various levels are So Safe, Vivo Hydro
Technologies, Aqua Safe, Pearl Water Treatments, Pure it , WaterWorld, PureInc. (Origin U.S.A) Igloo Water Treatment. Arctica Pure
water (Origin Newzee Land), Fluid Technologies international.
At present the water t reatment industry in Pakistan is about 2.9 bi l l ion
dollars.
Karachi the biggest industrial city of Pakistan has also the same problems asin Punjab. The drinking water problems are more severe in Sindh rather than
Pun jab. But t he good news i s t ha t now our governmen t i n Pak is tan
conside red thi s p roblem a ma jo r p roblem o f Pak is tan and d iff eren t
organizations of Pakistan are now working with the Government to make the
situation better. The Government of Peoples Republic of China also helped a
lot Pakistan to mitigate this problem. Now the public, industries and many
other organizations related to water are more aware about this problem.
We can also make an assessment that from 1997 to 2008 we have more than
a hundred companies working in this field. And we can say that if we the
people, the private sector and the Government will continue to work in this
Area one day we wil l be in a posi t ion to tel l the world that our leather
industries produces treated water and we are a responsible nation.
2.2 VHT and the Nature of VHT:
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Vivo Hydro Technologies was founded in 2005 with the motto of PureWater for Pure Life . By nature i t i s a p riva te services p roviding
company founded by Mr. Moazzam Elahi (CEO) of the company. The
company is based on water engineering.
Vivo Hydro Technologies carries a wide variety of point of entry filter units ranging
from Water softeners, carbon filtration, and iron removal filters as well as point of use
drinking water systems for residential, commercial and industrial applications. Thisincludes the best selling residential Reverse Osmosis units. The company caters to the
water aware consumers who have the need for pure clean water. Our professional staff
will help you match your needs to our high quality and competitively priced products.
The company uses different brands for installation such as Phillips, L.G. Etc. A complete
list is given below.
The Company has three divisions.
Domestic.
Commercial.
Industrial.
The Domestic division is responsible for home filtration systems such as
drinking water filtration system, and RO (Reverse Osmosis) systems for
swimming pools. The systems installed in this category provide 30 GPD to
1000 GPD. Of water.
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The Commercial division is responsible for larger filtration systems and
these are installed in Hotels, Schoo ls, Colleges and Factories etc. The filters
at commercial level have capacity of 1500 GPD to 3000 GPD.
And f inal ly the industr ial division is responsible for the installation of
waste water treatments. This includes waste water treatment in industries.
Industries produces thousands of gallons during production process so for
this area industrial water treatments are installed which have a capacity of
5000 GPD to 100,000 GPD.
Industrial water treatment is the major area of business for the company.
Vivo Hydro Technologies has three branches and a head office.
A list of branches is given below.
Vivo Hydro Technologies Kas ur Branch.
Vivo Hydro Technologies Sialkot Branch.
Vivo Hydro Technologies Lahore Branch.
Vivo Hydro technologies Narowal Branch.
The Head office of the company is located in Sialkot where I completed my
internship. Kasur branch installs water treat plants in industries and the
other three branches are responsible for Domestic and Commercial as well
as industrial treatment systems.
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Corporate Strategy of the company:
We at Vivo Hydro Technologies provide different types of water treatment services
consistently with high quality, according to the demanding requirements of the water
treatment industry. Our strategy is to be competitive in the market through quality and
efficient operations. As a responsible member of the community, we are committed to
serve the interest of all our stakeholders and contribute towards the prosperity of the
country.
Mission Statement of the company:
Our mission is to offer advanced, convenient, and money saving equipment for water
filtration operations with the implementation of distinctive ideas and expertise. Our
foundation of survival is based on providing valued clients a convenient and affordable
source for water filtration equipment. Products provided by us consumers a way to
eliminate impurities from water with convenience and to improve the taste of drinking
water.
Vision Statement of the company:
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To enhance the value for our customers, and strengthen our name while providing the
finest and most advanced water treatment technology available is principal in our
vision. In addition, we aim to support a corporate environment that is innovative,respectful, and fun. For our employees to believe in the quality of our products and
services and enjoy their work environment are fundamental in order to promote a
healthy company that seeks to be a highly profitable and foster our longevity.
Commitment to Total Quality Management (TQM)
We are committed to provide excellence services to our customers and never compromise on quality .
Messages
Moazzam Elahi (Chief Executive):
We value shared decision-making, teamwork and partnerships and seek opportunities to
build relationships that will create greater value across functions, businesses and
locations.
Rizwan Akram (Research Executive):
Continuous Learning and Improvement we believe that improvement is a continuous
process. We are always open to change in order to discover new and creative ways to
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meet the changing needs of our customers.
Samir Hussain (Sales Executive):
Respect for Individuals we value each individual in the company, suppliers and service
providers for their contribution and respect our relationship with them.
Usm an Qadir (General Manager):
The Vivo Hydro Technologies offers me the ability to expand my horizons in the business
world. Each day we have different tasks with the opportunity to learn from it. I enjoy the
fact that we never need to pretend who we are not. We can still be ourselves, be helpful,
and still assist clients in a proper and appropriate manner. I believe that in order for
people to do a job well one must like what they do and VHT gives me that chance.
2.3 Business Volume:
VHT was founded in 2005. So i t i s a newly entered company in thecorporate world. But i ts sale f igures are out s tanding. The company has
sales of over 37.5 million Pakistani rupees in the financial year 2007-2008.
The ove ra ll s al es volume i s generat ed f rom three a reas domes ti c,
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commercial , and Industr ial . The prices of the products of the company
ranges from Rs. 30,000(Domestic Systems) to Rs. 3.5 million (Industrial
Reverse Osmoses Plants.)
The Major port ion of the revenue of VHT is Industr ial Water Treatment
Plants. This costs rupees 1200,000 to 3500,000.
The partition of sales to total sales graph is given below.
7%
18%
75%
Domestic
Commercial
Industrial
According to the figures companies 75% sales are from Industrial Sector.7% and 18% are from Domestic and Commercial Sector respectively.
Although VHT was founded in 2005 but it remained successful in getting its
share in the market in a very short time (2005-2008) and through its loyal,
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devoted, professional and hardworking management it is expected that the
company will expand its sales to about 40 million during 2008-2009.
Beside that company has also earn an impressive goodwill in the market
through its quality services.
2.4 Products and services offered by VHT:
Basically VHT is a services providing company but it has its own assembly
line where different equipments are assembled. As most of the parts used by
VHT are not avai lable in Pakistan so these are imported from different
multinational companies. These materials include Membranes, Ultraviolet
Rays generator, H igh qua li ty Carbon, Laser P ins, and many o ther
accessories.
Preferred Brands:
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VHT is a services providing company. It uses different international brandsequipment to provide its services. Some of the most preferred brands, their
brief description is given below.
A brief Introduction of Brands used by Vivo Hydro Technologies:
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Philips:
Philips is a global leader in healthcare, lighting and consumer lifestyle, delivering
people-centric, innovative products, services and solutions through our brand promise of
sense and simplicity. We employ approximately 128,100 employees in more than 60
countries worldwide. With sales of 34 billion USD in 2006, we are a market leader in
medical diagnostic imaging and patient monitoring systems, energy efficient lighting
solutions, as well as lifestyle solutions for personal wellbeing.
Philips has four product divisions: Consumer Electronics; Domestic Appliances &
Personal Care; Lighting and Medical Systems. Each operates independently, yet
coordinates closely in sharing technologies and in developing products for the consumer
and business-to-business marketplaces. Under the leadership of the Corporate Center in
Amsterdam, this collaboration is required to unlock the full potential of the Philips
brand.
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Philips Consumer Electronics is the third largest consumer electronics company in the
world and a leader in the development of digital television systems and compact disc
applications.
Philips Domestic Appliances & Personal Care
Philips Domestic Appliances & Personal Care (DAP) includes the Male Shaving and
Grooming, Body & Beauty, Food & Beverage, Home Environment Care and Oral
Healthcare lines of business. The division manufactures and markets shavers, electric
toothbrushes, women's beauty and health care products, as well as domestic appliancesaround the world.
Philips Lighting Company
Philips Lighting Company is the worlds largest lighting producer, manufacturer and
marketer of products for industrial, commercial and consumer markets.
Philips Medical Systems
Philips Medical Systems, a global leader in the growing medical device and diagnostic
industry, is committed to providing innovative technology and services that enable
health care providers to achieve clinical excellence.
Other Businesses
Philips has several specialty businesses including Assemble on Americas, Advanced
Metrology Systems, and Philips' Center for Industrial Technology. All work
synergistically, sharing innovations and developing products and solutions for the
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consumer and business-to-business marketplaces
Weston & Sampson
Weston & Sampson has been providing quality engineering services for water supply
development, treatment, and distribution projects. Our founders achieved a number of
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"firsts" for a water treatment company, including one of the first rapid sand filtration
plants in the United States. They also pioneered chemical treatment to prevent the
corrosion of water distribution systems. Working with different water sources andqualities, Weston & Sampson has gained valuable experience in the design and operation
of various types of water treatment plants. Our commitment to quality is demonstrated
by our award-winning designs. Weston & Sampson also provides a wide range of
services in the areas of water supply development, pumping, storage, and distribution.
Our engineers have extensive expertise with:
Water resource studies
Pilot plant studies
Water system planning, design, construction, and operation
Water system improvements
Hydraulic analysis and master plans
Water storage tank design and construction
Additionally, our staff provides cost estimating, assists with regulatory permitting issues
and in obtaining state and federal funding, performs construction oversight, and provides
reliable and competent advice to our clients.
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LG Electronics:
LG Electronics, Inc.(LG) is a global leader and technology innovator in consumer
electronics, home appliances and mobile communications, employing more than 82,000
people working in 114 operations including 82 subsidiaries around the world. With
annual worldwide revenues exceeding $40 billion, LG Electronics comprises five business units: Home Entertainment, Home Appliance, Air Conditioning, Business
Solutions and Mobile Communications. LG is one of the world's leading producers of
mobile handsets, flat panel TVs, air conditioners, front-loading washing machines,
optical storage products, DVD players and home theater systems.
LG's efforts continue to enhance the global presence of the LG brand and to maximize
profitable growth. In particular, LG Electronics will focus on achieving profitable andsustainable growth in the mobile communications and digital display sectors to
strengthen its leadership in the IT industry, while at the same time increasing its market
share in the home appliance and digital media sectors.
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LG Electronics is pursuing its 21st century vision of becoming a true global digital
leader that can make its customers happy throughout the world by means of its
innovative digital products and services.
LG Electronics has set a new mid-term and long-term vision, aiming to achieve a
position as one of the top three electronics, information, and telecommunication firms in
the world by 2010.
As such, they are embracing the philosophy of "Great Company, Great People," whereby
only great people can create a great company, and pursuing two growth strategiesinvolving "fast innovation" and "fast growth." Likewise, they seek to secure three core
capabilities: product leadership, market leadership, and people-centered leadership.
Appliance
LG is a global leader in the home appliance industry, dedicated to creating total home
solutions through advanced products.
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GE:
GE's divisions include GE Capital (including GE Commercial Finance and GE Money
and GE Consumer Finance), GE Technology Infrastructure (including GE Aviation, the
former Smiths Aerospace and GE Healthcare), GE Energy Infrastructure, and NBC
Universal, an entertainment company. Through these businesses, GE participates in a
wide variety of markets including the generation, transmission and distribution of
electricity (eg. Nuclear gas and solar), lighting, industrial automation, medical imaging
equipment, motors, railway locomotives, aircraft jet engines, and aviation services. It
was co-founded and is 80% owner (with Vivendi) of NBC Universal, the National
Broadcasting Company. Through GE Commercial Finance, GE Consumer Finance, GE
Equipment Services, and GE Insurance it offers a range of financial services as well. It
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has a presence in over 100 countries. General Electric gauges to control a railway
locomotive since over half of GE's revenue is derived from financial services, it is
arguably a financial company with a manufacturing arm. It is also one of the largestlenders in countries other than the United States, such as Japan. Even though the first
wave of conglomerates (such as ITT, Ling-Temco-Vought, Tenneco, etc) fell by the
wayside by the mid-1980s, in the late 1990s, another wave (consisting of Westinghouse,
Tyco, and others) tried and failed to emulate GE's success. It was announced in May
2008 that General Electric would auction off its appliances business for an expected sale
of $5-8 billion.
Pure:
Pure Water was formed to provide state of the art filtration equipment to Pakistan. With
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our Joint Venture partner, the Global Water Group of Dallas, Texas, USA, we are in the
process of setting up a most modern plant for the manufacturing and assembly of
Global's proprietary water filtration equipment. We can supply a wide range of topquality equipment that can cover the entire spectrum of water filtration requirements
Raw sewage enters the unit through the influent line and passes through a bar screen,
which keeps out any large solids. A diffuser system introduces air into the aeration
chamber. The air bubbles that are generated provide the oxygen necessary to sustain the
bacteria and also provide the agitation necessary to reduce solids to small particles. After
a suitable retention time, the solution is displaced from the aeration chamber to the
clarifier chamber. There the remaining solids settle to the bottom in the form of
activated sludge. The sludge is returned to the aeration chamber to maintain a high
active bacteria count. The clear liquid at the top of the clarifier chamber flows into the
LS3 wastewater purification system to kill any disease-carrying bacteria that remain.
The effluent is then purified into polished quality drinking water. Aqua Wastewater' s
proprietary extended aeration systems are applicable for flows of a few hundred gallons
to tens of millions of gallons per day (or from one house to a city).They are applicable
for municipalities, villages, condominiums, schools, restaurants, motels, hotels, mobile
home parks, processing plants, industrial plants, animal farms, oilfield platform rigs,oilfield jack-up rigs, oilfield posted and inland drilling barges, fixed structures offshore
or anywhere sewage collection is required. These models can be constructed of
standard configurations or engineered for custom designed special configurations.
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Atlantic Ultraviolet
Atlantic Ultraviolet Corporation was established as a New York Corporation on
November 22, 1963 to assume operation of a predecessor company following the death
of its owner/operator. The business started in Long Island City as a manufacturer of
germicidal ultraviolet fixtures and equipment utilizing germicidal ultraviolet lamps to
destroy bacteria, mold and virus in air and on surfaces. In 1970 the company began
production of its own line of germicidal lamps in competition with Westinghouse and
General Electric, who were the primary producers at the time. The Ster-L-Ray
germicidal lamp brand produced by Atlantic Ultraviolet Corporation are short wave low
pressure mercury vapor tubes that produce ultraviolet wavelengths that are lethal tomicro-organisms. Approximately 95% of the ultraviolet energy emitted is at the mercury
resonance line of 254 nanometers. This wavelength is in the region of maximum
germicidal effectiveness and is highly lethal to virus, bacteria and mold spores. Ster-L-
Ray germicidal lamps are produced in Slim line, Cold Cathode or Preheat type, with
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either Ozone-Producing or Non Ozone-Producing capabilities. In 1973 the company
released the Sanitron Ultraviolet Water Purifier product line, a unique and rapid
method of water disinfection without the use of heat or chemicals. Since this time,Atlantic Ultraviolet Corporation has introduced other brands of water disinfection
equipment, under the trademark names Mighty-Pure, Minipure, Megatron, and
Magnum. In addition the air and surface sanitizer lines expanded to include the
Sanitaire, Hygeaire, Nutripure, SaniLight, SaniRay, Aerologic, and
Sanidyne, and have enjoyed increased sales since introduction. In 1975 Atlantic Ultra
violets corporate offices and manufacturing facilities moved to a new location in Bay
Shore, New York. The new 5,000 square foot facility was constructed and soon
expanded to 8,000 square feet in 1980. Continuing research and development maintains
Atlantic Ultraviolet Corporation's leadership in applied ultraviolet technology. Exacting
procedures and stringent quality control measures insure products of consistently high
quality. Engineering studies of product design and materials are conducted with an eye
to enhancing product usefulness and value. Existing and potential new products are
subjected to rigorous test protocols in order to insure the highest standards of
performance and reliability. Atlantic Ultra violets staff continues to grow to include
ultraviolet application specialists and an engineering department with vast knowledge of ultraviolet technologies. The staff assists customers in the selection of germicidal lamps
and ultraviolet equipment to suit specific applications. Atlantic Ultraviolet continues to
formulate effective and cost-conscious ultraviolet solutions.
By 1994 another move was necessary to house the ever growing corporate offices,
manufacturing facilities and expanding inventory. The move takes Atlantic Ultraviolet
Corporation to its current location in Hauppauge, New York to a 25,000 square foot
building which was quickly expanded to 37,500 square feet in 1997. Atlantic Ultraviolet
Corporation continues to strive for growth with extensive work in Research and
Development. The company's conservative management philosophy has resulted in
steadily increasing financial strength, profitability and growth of market share. With the
internet transforming the way business is done, Atlantic Ultraviolet knows the
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focus is on providing more product information, customer support and services for both
domestic and international customers alike. Atlantic's goals are to continue developing
strong business to business and business to consumer relationships and continuing itsleadership in applied ultraviolet technology, with the development of new product lines
to be released shortly.
Mr. Water
Mr. Water Professional Water Treatment is a local water conditioning company
specializing in the maintenance and repair of Residential, Commercial, and Industrial
Ultraviolet (germicidal) Lights in Maryland and the surrounding Tri-State area. We
service Sterilight, ATS, Ideal Horizons/Wedeco, Aquafine, Trojan, Atlantic, and PURAultraviolet lights - just to name a few. For our residential customers, we are an authorized
Sterilight Distributor and carry parts and supplies in stock or can get the bulbs, quartz
sleeves, ballasts and other U.V. components for your light in a reasonable time. We
adhere to the strict installation requirements for germicidal lights unlike most of our
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competitors. Not installing your new U.V. light in the proper manner will only void the
manufacturers warranty; it will eventually render it ineffective against the bacteria and
viruses for which it was originally installed. All manufacturers of ultraviolet lights havesimilar influent water quality requirements that must be met at the time of installation
and maintained throughout the service life of the unit.
Products:
Here is a brief list of Products.
Domestic Products
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Domestic Jumbo RO System
Domestic Light RO System
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Ultraviolet Membrane used embedded in ROs to provide 100% pure
water
Water Softeners
Simple Filter
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Commercial Filtration System:
Commercial RO System
Ultra Pure RO system
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Light RO System
Mineral Water RO
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Industrial Water treatment Plant
Nano Filtration:
The newest and most leading edge technology in water treatment is NANO filtrationwhich has been added in the catalogue of VHT currently for its customers.
Nano Filtration System
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Terminologies and Explanations of Some Technicalterms about Water treatment Systems:
Ultraviolet rays and their Functions:
This kind of UV (Ultraviolet) Technology is used in most of the purification system. We
can inactiv ate the bacteria viruses by passing the ultra violet (UV) rays towards the water
flow. The bacteria viruses in the water goes into comma stage, but those inactivated
bacteria viruses will be in the water we get from the output. The inactivation is only for
the period of 8 hours and again the bacteria viruses get activated. The membrane is made
of thin film composite material and the size of the membrane is 0.0001 micron. This
membrane is used to separate the unwanted impurities such as bacteria, viruses, excess of
salt, excess of iron content, excess of calcium from the input water. It works like a
sugarcane juice machine. There are two rollers in the machine, if sugarcane is inserted
into that roller the juice comes through one way and the rest in other way. The same
procedure is applied in this stage. When the water is forced towards the membrane
through the pressure of the pump, the pure water foes to the next stage as steam and therejected water comes outside the machine. The rejected water can be used for other
purpose like washing clothes, cleaning purposes, etc.
The RO System:
In RO system water pressure is used to force water molecules through a very fine
membrane leaving the contaminants behind. Purified water is collected from the "clean"or permeate side of the membrane, and water containing the concentrated contaminants
is flushed down the drain from the "contaminated" or concentrate side. The average RO
system is a unit consisting of a sediment/chlorine pre filter, the reverse-osmosis
membrane, a storage tank, and an activated-carbon post filter. Reverse osmosis removes
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salt and most other inorganic material present in the water, and for that reason, RO lends
itself to use in places where the drinking water is brackish (salty), contains nitrates or
other dissolved minerals which are difficult to remove by other methods. Using a qualitycarbon filter to remove any organic materials and chemicals that get through the sediment
pre-filter, the purity of the treated water approaches that produced by distillation.
Microscopic parasites (including viruses) are usually removed by RO units, but any
defect or micro-tear in the membrane will allow these organisms to pass into the clean
water. This is why RO systems are not rated to remove microorganisms except when an
Ultraviolet Light filter is incorporated into the system, such as in the case of the Tap
Master UV and the Tap Master ULTRA. Though slower than a water filter, RO systems
can typically purify more water per day than distillers. Also, they do not use electricity,
but RO systems do waste water. Four or more gallons of concentrate wastewater are
flushed down the drain for each gallon of filtered water produced. Zero waste RO units
are available, however problematic, as they can re-inject the concentrate wastewater back
into the water feeding the RO thus forcing the RO to work harder and shortening its
service life. Other types of Zero Water RO units will inject the wastewater into the hot
water line where it is dispensed out of the kitchen faucet on your hands or dishes. A better
option for reducing reverse osmosis system water waste is to fit it with a permeate pump,which will reduce water waste by up to 80%. Two common types of household RO
membranes are the Thin Film Composite (TFC or TFM) membrane and the Cellulose
Triacetate (CTA) membrane. The main differences between the two types are filtration
ability and chlorine tolerance. The CTA membrane is chlorine tolerant, but is more
susceptible to fouling from bacteria, and it only rejects 93% of standard contaminants.
The TFC/TFM membranes reject 98% of standard contaminants on average, are less
susceptible to organic fouling, but it can only treat chlorine free water. Carbon pre-
treatment must be used with a TFC/TFM membrane when purifying chlorinated
municipal water supplies. These contains High quality activated carbon filter cartridges
are available in many size and socket type will fit most standard filter housings.
Cartridges are individually shrunk wrapped and labeled. Purimate sediment filters have
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Domestic RO filters:
This RO system is designed under the guidance of experts and provides a completely
bacteria free safe water. This system can be installed in offices, homes, food corners,
educational institutes and hospitals with great ease. This is ideal for installation under
kitchen counter with the focus mounted on sink. Perfect for water coolers too. The RO
system is not only superior in quality and durable but can easily be customized
accordingly
Technical Details
1. Capable of 15 Liters / hr. purified water production2. Duty cycle of 75 Liters /day.3. Liters RO water storage capacity in hydro-pneumatic tank 4. Dimension: 480 * 210 * 540 mm
Domestic RO Cartridges
1. Removes 99% of chlorine and 96% of lead.2. Used with residential RO systems3. High quality activated coconut shell carbon significantly improves the taste and
smell of water by adsorbing chlorine and other chemical contaminants.4. Made of FDA approved materials5. Coconut shell carbon has larger number of active adsorption centers thus reducing
its nominal weight.6. Cartridge has sediment cartridge insert protecting carbon granulate.
Commercial RO systems:
Commercial / industrial RO Series commercial reverse osmosis systems are available from
3,000 to 15,000 gallons per day. All reverse osmosis (RO) is manufactured in the USA
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located in Vista, California. Each have as standard features a stainless steel frame, multi-
stage centrifugal pump, large area pre-filter, two pre-treatment pressure gauges, an operating
pressure gauge, panel mounted drain and re-circulation valves, panel mounted drain and permeate flow meters, adjustable low pressure safety switch, four unit status lights, low
voltage control system for safety and a permeate check valve for element protection.
Popular Reverse Osmosis options include water quality measurement instruments, high
pressure safety switch, silent running water cooled pump, multiple tank switches for re-
pressure pump low water control, pre or post treatment ultraviolet light, pre-treatment
interlock, PLC Controller, alarms, stainless steel element vessels and electronic pump motor
controls for economical running. Not all commercial reverse osmosis systems or water
chemistry are the same. Our reverse osmosis water filters are computer designed utilizing
the latest up-dated element data from all major membrane manufacturers. This insures
maximum recovery and optimum water quality while minimizing capital and operating
costs. We provide expected water quality information along with pump operating cost and
projections on future production and water quality. In addition we provide custom built pre-
treatment as required to provide the most economical and environmentally friendly
operation of the entire reverse osmosis system.
Light Commercial RO Systems:
Light commercial DRO Series reverse osmosis systems start at 150gpd up to 1000gpd.The
DRO-150, 350, 500, & 1,000 are built on open stainless steel frames with horizontally
mounted elements. These reverse osmosis systems utilize a rotary vane pump with ball
bearing pump motor, two pre-filter stages, two pre-treatment pressure gauges, an operating pressure gauge, adjustable drain and re-circulation valves with color coded and lockable
settings, low pressure safety switch and durable brass high pressure fittings.
The DRO-500SS reverse osmosis system is enclosed in a Polished Stainless Steel Cabinet
which is designed for use in harsh environments, food service applications, or in areas where
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tampering is a possibility. Commercial and industrial reverse osmosis and water treatment
systems are computer designed utilizing the latest up-dated element data from all major
membrane manufacturers. This insures maximum recovery and optimum water quality whileminimizing capital and operating costs. We provide expected water quality information
along with pump operating cost and projections on future production and water quality. In
addition we provide custom built pre-treatment as required to provide the most economical
and environmentally friendly operation of the entire reverse osmosis system.
Nano Filtration:
The newest and most leading edge technology in water treatment is now available for
practical use in your home, business or manufacturing facility.
Nano filtration is a pressure driven separation process. The filtration process takes place on a
selective separation layer formed by an organic semi permeable membrane. The driving
force of the separation process is the pressure difference between the feed (retentive) and the
filtrate (permeate) side at the separation layer of the membrane. However, because of its
selectivity, one or several components of a dissolved mixture are retained by the membrane
despite the driving force, while water and substances with a molecular weight < 200 D are
able to permeate the semi permeable separation layer. Because Nan filtration membranes
also have selectivity for the charge of the dissolved components, monovalent ions will pass
the membrane and divalent and multivalent ions will be rejected.
Water Softening Process:
The Water Softening process is primarily designed to remove calcium ions from the water.
The calcium hardness of the water causes scale in heaters and pipes develop soap scum and
create unwanted precipitates in many water - based products. However, because the action
resin that is used for this process is not selective to calcium, the resin will also remove
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zinc and radium. During the removal process the above listed ions are replaced or exchanged
for sodium if sodium chloride is used as a regenerating chemical or potassium if potassium
chloride is used. By their nature, neither sodium nor potassium will cause scale, interferewith soap or normallycreate precipitates. When a water softener is regenerated we normally
emply the steps of backwash, brine draw, slow rinse and rapid rinse. The backwash
discharge is chemically the same as the raw water, the brine draw and slow rinse waters
contain the ions removed during the softening process plus some sodium or potassium and
are high in chlorides. The rapid rinse water is softened water. Full knowledge of the
chemistry of the water to be softened as well as the application of the softened water
(laundry, boiler feed, process water, condensate polishing, etc..) enables us to fine tune the
design for maximum salt use efficiency, minimum pressure drop, minimum regeneration
waste water discharge.
Waste water treatment Plant:
The first unit operation encountered in wastewater-treatment plants is screening. A screen
is a device with openings, generally of uniform size that is used to retain the coarse
solids found in wastewater. The screening element may consist of parallel bars, rods or
wires, grating, wire mesh, or perforated plate, and the openings may be of any shape but
generally are circular or rectangular slots. A screen composed of parallel bars or rods is
called a rack. Although a rack is a screening device, the term screen should be limited to
the type with wire cloth or perforated plate. However, the function performed by a rack is
called screening and the materials removed by it are known as screening or raking. Bar racks
normally have clear openings between bars of 15mm.
Oil Separation:
In this unit the oil particles are separated from the water.
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Sedimentation:
Sedimentation is the separat ion from water, by gravitat ional sett ling, of
suspended particles that are heavier than water. It is one of the most widely
used unit operations in wastewater treatment. The terms sedimentation and
sett l ing are used interchangeably. A sedimentation basin may also be
referred to as a sedimentation tank, settling basin, or settling tank.
Filtration:
And finally the filtration takes place where water is purified and recycled for
again use .
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2.5 Competitors:
The Major Competitors which are Competing in Pakistan that provide
services for water treatment at various levels are So Safe, Aqua Safe,
Pearl Water Treatments, Pure it, Water World, Igloo Water Treatment.
Fluid Technologies International.
These are the main competitors of Vivo Hydro Technologies in Sialkot,
Kasur and Lahore.
The competition in Pakistani water treatment industry is at i ts peak
despite that the hardworking management of the VHT had decided to
open its offices also in Karachi to provide its services to people and the
industry of Karachi.
The VHT also had a competitive advantage over all these companies i.e.
the support of the Chamber of Commerce and Industry Sialkot.
The management of VHT had also decided to launch a media campaign in
Pakistan in the collaboration of Chamber of Commerce and Industry
Sialkot to create awareness of water treatment in the society.
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3. Organizational structure
3.1 Organizational Hierarchy chart:
The management Hierarchy at VHT is an excellent one because here in VHT
the pol icy making and dec is ion making i s decentral ized . The selec ted
members from each department part icipate in the meetings conducted inVHT. The management Hierarchy Chart of VHT Sialkot (Head Office) is
given below.
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C.E.O
General ManagerAccounts Marketing
Purchase dept.IT dept. Sales dept.ChemicalEngineer
Receiving
Payroll
Technicians and othermembers
Assembly Line Team
Checking Team
Installation Team
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3.2 Number of employees:
VHT currently employees are 279 in all branches besides 2 biologists who
are employed on contract.
3.3 Main offices:
Head Office is located in Sialkot.
Office: 458/3/2, Nasir Road, Sialkot - 51310 Pakistan.
Ph: + 92 52 4567800
Fax: + 92 52 4567700
E-mail: [email protected]
There are three branches of VHT operating in Kasur, Narowal, and Lahore
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mentioned above in the int roduct ion por tion o f my repor t. I d id my
internship at Head Office Sialkot.
3.4 Introduction of all departments:
There are various departments working in VHT. A brief introduction of all departments is
given below:
Administration Department:
An administration department basically has the control of all departments. General
Manager GM controls all the departments and transfers this information to C.E.O. This
department has the authority to hire or fire any employee. GM controls all the issues
related to Purchase dept., IT dept., Finance dept. etc. GM takes every necessary action
which is for the betterment of the company and assure able to C.E.O.
Marketing executive:
Marketing executive communicate with the customer and send satisfactory answers after
getting the confirmations from the relevant departments. Main purposes of the marketing
department are:
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1. Correspondence using communicational ways.
2. To keep in-touch with different departments.
3. Deals with the companys customers.4. Market the companys products
5. Keep an up-to-date record of all products.
6. Making strategies to promote companys products.
7. Make strategies to turn its customers as regular buyers.
8. Maintains team work spirit and collaboration with other departments.
9. Keep a complete record of all exhibitions.
The Engineer:
The chemical engineer at VHT is the head of a very advance water test laboratory at
VHT. The engineer issues necessary instructions to assembly unit for the preparation of
the plants or RO systems. Mainly he is responsible for all water related functions.
Sales Department:
Sales department keeps a complete record of invoices and pack lists. After receiving the
order, it enters the order in the layout and checks the codes, description, prices and then
confirms the order. After that it issues planning to the Assembly department for further
issuance of the product to the supplier. After completing all the required steps the product
is issued to the customer within the time limit.
Purchase Department:
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Depending upon the planning issued by the Sales department, the purchasing manager
issues the orders to the vendors to fulfill the customers need and to maintain the stock.Purchase department keeps a complete check and balance of incoming and outgoing
items. It keeps the record of purchasing new items or raw material for making items.
The Assembly Unit:
VHT uses equipment of different types from various international brands so whenever
any item is received, Assembly unit in charge transfer this stock to the material field store
keeper for counting and milling. The equipment thus assembled as per requirements.
Checking Department:
The checking department checks the different instruments that whether the instruments
are according to the certified standards or not, whether those items are according to the
drawing and the specifications or not. Checking Staff checks the quality of the materialused. In final inspection if any item is not up to the nark then it is rejected by the
Checking department. If any complaints are raised by the customer after the installation
of equipment then checking staff investigates the complaint and takes necessary action
against the complaint.
Installation Team:
After the approval of checking department the installation team fit out the plants or ROs
at customer place. The installation team consists of skilled workers and technicians
whose are responsible for quality fitting. The installation team works under the engineer
at VHT because of complications involved in the systems. The IT department has also got
role in the Installation team. The main purpose of IT department here is to guide the _______________________________________________________________________ _
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technicians to operate the modern computerized systems.
The IT Department:
The IT department at VHT started i