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Mission Integration and Spiritual Care: Working Together to Create a Spiritually Centered, Holistic Culture
Spiritual Care Champions March 2012
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Today’s Presenters
Sr. Maureen McGuire, DC•Senior Vice President of Mission Integration, Ascension Health
•Executive Vice President of Mission, Ascension Health Alliance
•Co-Dean of Leadership Academy
Laura Richter•Director, Workplace Spirituality
•Director, Mission Integration, System Office
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Objectives for today’s presentation
• Participants will learn how Mission Integration and Spiritual Care departments share the responsibility for creating a spiritually centered, holistic culture.
• We will discuss the roles, responsibilities and competencies assigned to Mission Leaders and Spiritual Care personnel (chaplains and directors).
• Understand how these roles are complementary and each has a specific set of goals to achieve.
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Rooted in the loving ministry of Jesus as healer, we commit ourselves to serving all persons with special attention to those who are poor and vulnerable.
Our Catholic health ministry is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.
We are advocates for a compassionate and just society through our actions and our words.
Ascension Health Mission
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Our Values
We are called to:
Service of the PoorGenerosity of spirit, especially for persons most in need
Reverence Respect and compassion for the dignity and diversity of life
IntegrityInspiring trust through personal leadership
WisdomIntegrating excellence and stewardship
CreativityCourageous innovation
DedicationAffirming the hope and joy of our ministry
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Theology of Mission and Ministry
Our Ministry is an active service done on behalf of the Church
with and in the community in Jesus’ name
as an expressionof God’s presence on earth.
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The Way We Speak of our Call and Identity
We are a ministry of the Catholic Church, committed to continuing the healing mission of Jesus.
Each person in the healing ministry is responsible for continuing the healing mission in their work every day.
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Constitutive Elements of Our Identity
The constitutive elements of “CatholicIdentity” emphasize various dimensionsof what it means to be and to act
as a ministry of the Catholic Church.
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Promote and Defend Human Dignity
Promote the Common Good
Steward Resources
Act on Behalf of Justice
Care for Poor & Vulnerable Persons
Attend to the Whole Person
Act in Communion with the Church
Constitutive Elements of Our Identity
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The goal of Mission Integration is to build our capacity to be ministry. Mission Integration makes our identity as ministry evident in all aspects:– of service, with special focus on those most in need– of organizational life and structure– of culture– of leadership– and therefore of individual experience on the part
of patients and families as well as of associates.
Mission Integration
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Mission Integration is everyone’s responsibility
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But certain groups are more responsible for particular elements
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Mission Integration:Roles and Responsibilities
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Vice President for Mission Integration
As a Senior Executive leader, the Vice President for Mission Integration leads and collaborates in strategy and development for:
• Values-based culture
•Formation
•Workplace spirituality
•Model Community/Human Resources
•Ethics - clinical, corporate, and organizational
•Care of persons living in poverty, community benefit
•Spiritual care
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The Mission Integration Role
• Is a senior leadership position, to influence issues at the highest level.
• Works collaboratively with other areas to integrate mission into all aspects of ministry, including: – Human Resource practices – Hospital policies/procedures– Helps create infrastructure for spiritually centered,
holistic care
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CHA Revised Mission Leadership Competency Model
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Qualifications to be a Mission Leader
• Masters Level degree in theology or related field • Experience in a hospital setting • Serving as a member of an administrative team • Competencies mentioned in last slide
Spiritual Care:Roles and Responsibilities
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Spiritual Care
Spiritual Care departments can be found in all Catholic Health Ministries.
Chaplains provide spiritual care for patients, their families and associates.
They also foster culture that supports spirituality through services, participation in committees and specific services.
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Common Standards (Competencies) for Professional Chaplaincy
• Qualifications for a chaplain– Be in good standing with own faith tradition.– Have undergraduate degree as well as graduate
level theological degree from accredited school. – Have 4 units of CPE.
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Possess Theory of Pastoral Care
• Articulate theory of spiritual care that is integrated with theory of pastoral practice.
• Incorporate working knowledge of psychological and sociological disciplines with religious beliefs.
• Incorporate spiritual and emotional dimensions of human development.
• Incorporate working knowledge of ethics. • Articulate conceptual understanding of group
dynamics and organizational behavior.
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Identity and Conduct
• Function pastorally in manner that respects physical, emotional and spiritual boundaries of others.
• Use pastoral authority appropriately. • Identify one’s professional strengths and limitations in
provision of spiritual care. • Articulate ways in which ones feelings, attitudes,
value and assumptions affect one’s pastoral care. • Advocate for persons in one’s care.
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Identity and Conduct continued…
• Function within Common code of ethics. • Attend to one’s own physical, emotional and spiritual
well being. • Communicate effectively orally and in writing. • Present oneself in a manner that reflects professional
behavior.
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Pastoral Competencies
• Establish, deepen and end pastoral relationships with sensitivity, openness and respect.
• Provide effective pastoral support to patients, families and staff.
• Provide pastoral care that respects diversity and differences (gender, culture, orientation, religion, etc.).
• Triage and manage crises. • Provide pastoral care to those experiencing grief and
loss.
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Pastoral Competencies continued
• Formulate and utilize spiritual assessments to contribute to plans of care.
• Provide religious and spiritual resources. • Develop, coordinate and facilitate public
worship/spiritual practices. • Facilitate theological reflection in practice of pastoral
care.
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Professional
• Promote pastoral care into life and service of the institution.• Establish and maintain professional and interdisciplinary
relationships.• Articulate understanding of institutional culture and
systems and systemic relationships.• Support, promote and encourage ethical decision making. • Document care effectively in records.• Foster collaborative relationship with clergy/faith group
leaders.
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Chaplains and Leaders
Chaplains Leaders
- direct care - administrative responsibility- Provide bedside care - ensure care is provided
across the ministry - Serve on committees - ensure pastoral care is
represented in all areas- Live out duties of dept. - ensure scheduling meets
dept. demands
How Mission and Spiritual Care Work Together
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These groups have specific responsibilities for Mission Integration
-Administrative presence - Organizational role-Culture building
-Direct Spiritual Care - Organizational role-Culture building
-Clinical Ethics- Organizational ethics-Culture building
How do Mission Integration and Spiritual Care work together to
create a spiritually centered culture?
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Mission Leadership Competencies and Pastoral Care: Leadership
Mission Competency Pastoral Care Practice
• Strategic leader Pastoral Care is positioned as a direct contributor to the mission, strategy and priorities of the organization
• Prophetic leader Pastoral Care supports integration of holistic care principles in care delivery
• Formational leader Pastoral Care is engaged as partner and resource in appropriate formation initiatives
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Mission Leadership Competencies and Pastoral Care: Theology
Mission Competency Pastoral Care Practice
• Pastoral Theology Pastoral Care promotes and supports theological reflection throughout the organization
• Understandings of Church Pastoral Care expresses the ecclesial dimension of organizational ministry through pastoral contacts, development of lay leadership, ecumenical and interfaith initiatives, promotion of healthcare-based pastoral care as a dimension of diocesan ministry
• Canon Law Practices related to sacramental, worship and pastoral outreach reflect ecclesial expectations and norms
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Mission Leadership Competencies and Pastoral Care: Spirituality
Mission Competency Pastoral Care Practice
Personal Spirituality Mission and Pastoral Care create opportunities for mutual support, learning, development
Communal Spirituality Pastoral Care collaborates in building awareness and integration of the sponsor charism; partnership in the development of workplace spirituality
Spirituality of Change Mission and Pastoral Care partner to identify and address stressors that affect staff and organizational culture
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Mission Leadership Competencies and Pastoral Care: Ethics
Mission Competency Pastoral Care Practice
Organizational Ethics Front line awareness of the “culture in action”; insights regarding the stated vs. lived values of the organization
Justice Advocates for vulnerable patients and families, congruency of values and practice within the organization
Clinical Ethics Front line for identifying issues, advocating for patients, families, staff, networking with physicians and others to support good practice
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Mission Leadership Competencies and Pastoral Care: Organizational Management
Mission Competency Pastoral Care Practice
Communication and Collaboration
Partners in the creation of an effective network of communication and relationship at every level of the organization
Business Pastoral Care contributes in a measurable way to the business success of the organization
Management Collaboration with Mission in staff development, succession planning, congruency of departmental and organizational priorities
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How Mission Supports Spiritual Care
• Provides administrative oversight for Spiritual Care department.
• Ensures department is well represented, can support department and ensure they have access to all groups within the ministry.
• Obtains budget and provides support for Spiritual Care needs.
• Can work collaboratively on joint projects like associate orientations, spirituality initiatives and other programs.
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Working Collaboratively Together
-Administrative presence - Organizational role-Culture building
-Direct Spiritual Care - Organizational role-Culture building
-Clinical Ethics- Organizational ethics-Culture building
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Some examples of how we work together to accomplish goals
Formation
Mission Integration
- Develops plan for formation at all levels and desired outcomes
- Plans certain formation programs to achieve goals
- May do formation activities for certain groups
Spiritual Care
- Provides theological reflection as part of work, for patients, families and associates.
- May work with Mission to lead some formation activities
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How we work together to accomplish goals
Workplace Spirituality
Mission Integration - Develops plan for workplace spirituality at all levels- Ensures staff have access to offerings and that spirituality is
part of the culture - May provide spiritual activities for certain groups
Spiritual Care - May work with Mission to lead certain workplace spirituality
initiatives that touch patients and families (prayer shawls, memorial services, No One Dies Alone) as well as staff (retreat days, blessing of the hands, etc.)
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Some questions to consider…
• How do Mission Integration and Spiritual Care work collaboratively in your institution?
• What are roles that are distinct for each of these groups?
• Where is there some overlap between groups?
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Resources
• CHA Mission Leader Competencies
http://www.chausa.org/missionleadercompetencies/
Spiritual Care Common Standards
http://www.spiritualcarecollaborative.org/standards_of_practice.asp