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MiVoice Office v6.0

Date post: 06-Feb-2016
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MiVoice Office v6.0. MiVoice Office v6.0. MiVoice Office v6.0 is mainly a service enhancement release, rather than a user feature rich enhancement release. What’s New. IT ADMINISTRATOR Reduced time to deploy Customer Configurator User Creation Wizard Web based Administration - PowerPoint PPT Presentation
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MiVoice Office v6.0
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Page 1: MiVoice Office v6.0

MiVoice Office v6.0

Page 2: MiVoice Office v6.0

MiVoice Office v6.0

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MiVoice Office v6.0 is mainly a service enhancement release, rather than a user feature rich enhancement release

Page 3: MiVoice Office v6.0

What’s New

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IT ADMINISTRATOR•Reduced time to deploy

•Customer Configurator•User Creation Wizard•Web based Administration•Bundled Save, Restore & Backup

•Simplified administration

•DHCP for Mitel IP sets•Alarms and Alerts

•Enhanced security

• MiVoice Border Gateway support

END USER•Empower mobile employees with corporate telephony functionality

• Mid-call features with voice prompted menus (due as a service pack, not available at release)

• Secure remote teleworking• SIP Phone Called Party Display• SIP Ad-hoc Conferencing

Page 4: MiVoice Office v6.0

What is New for the IT Administrator

Page 5: MiVoice Office v6.0

DHCP For MiVoice Office Endpoints

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• Reduces complexity and chance of misconfiguration

• Embedded DHCP server which automatically provides the appropriate DHCP options

• Configured to respond to MiVoice 52xx/53xx IP series endpoints• DHCP Server can be configured to assign static DHCP IP addresses to specific IP

hosts

Page 6: MiVoice Office v6.0

MiVoice Border Gateway

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Enhanced security for businesses requiring more robust capabilities

MiVoice Border Gateway•Enables remote employees to connect securely with the MiVoice Office

• Enhanced security• No access to customer’s firewall

•Support for teleworking capabilities only

Page 7: MiVoice Office v6.0

User Creation Wizard

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• Simplified, centralized End User Set-up

• User Creation Wizard can also be used to modify existing users

• Ability to import records from previous MiVoice Office databases and CSV files

Page 8: MiVoice Office v6.0

CUSTOMER CONFIGURATOR

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New level of capability for non-administrators

•Customer Configurator:

•Typically assigned to the office manager or Super User•Ability to make user adds, moves, changes, supply forgotten passwords

•Administrator:

•Full access rights to DB programming, System Administration & Diagnostics

Page 9: MiVoice Office v6.0

ALARMS / ALERTS VIA EMAIL

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This image display a dialogue box with a variety of alarms showing

Alarms / Alerts

•Ability to receive alarms via:

•Email

•Email generated text messages

•Easy to set up:

•Alarm notification enabled through new System Alarms Notification Window

•Enabled individually or in an Alarm Group

Page 10: MiVoice Office v6.0

CONFIGURATION WIZARD

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New level of capability for non-administrators

•Simplifies MiVoice Office deployment:

•Automatically launches when configuring a default database•Guides you through the common steps of getting the system up and running

•Streamlines user provisioning:

•Launches User Creation Wizard upon system configuration completion

Page 11: MiVoice Office v6.0

Web Based Administration

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• Intuitive, easy to use web based management console for office manager

• Provides Common Configurator with access to a set of basic admin tools to perform moves, add, and changes

Page 12: MiVoice Office v6.0

Unified Voice Message Synchronization for Google Gmail

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UVM Synchronization

•Release 6.0 enables the MiVoice Office voice mail to synchronize with Google’s Gmail email solution

•Gmail UVM synchronization joins Microsoft Office 365 as supported hosted email providers

Page 13: MiVoice Office v6.0

What’s New for the End User

Page 14: MiVoice Office v6.0

Mid-Call Features For Dynamic Extensions

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• Enhance productivity when on the go with MiVoice Office mid call features

• Call transfer• Conference• Voice Mail• Auto-Attendant Control

• No more feature codes

• Easy to use voice prompted menus

• System administrators can customize voice guided feature system

Due as a service pack release, not available at initial launch

Page 15: MiVoice Office v6.0

SIP Phone Conferencing & Display Updates

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Mitel 5604Mitel 5603

Mitel 5607

• Confirm the called party at a glance

• Available on MiVoice 5603, 5604, 5607• Called party name is displayed

• Initiate a conference call on the fly with SIP based ad-hoc conferencing

Page 16: MiVoice Office v6.0

FAQs & Enhancements Table

Page 17: MiVoice Office v6.0

FAQsQ. When will the MiVoice Office officially support the MiVoice Conference Unit?

A. MiVoice Office Release 6.0 will support the MiVoice Conference Unit only. Although MiVoice Video Unit video support for the MiVoice Office is under consideration, there are no definite plans to support MiVoice Video Unit video at this time.

Q. When will MiVoice Office support multi-node Hot Desking?

A. Multi-node Hot Desking is not part of our current roadmaps plans. In the interim, an option for multi-node networks would be to host all Hot Desking devices off a single MiVoice Office controller (i.e., a phone at site 2 is a remote IP phone hosted off system 1 and allows users to hot desk into the set at site 2).

Q. What is the minimum Compact Flash requirement for Release 6.0?

A. The minimum Compact Flash (CF) requirement remains 1 GB.

Q. Will MiVoice Office support all of the MiVoice Border Gateway functionality in Release 6.0?

A. No, Release 6.0 supports only teleworker capability using MiVoice 5300 Series IP Phones. Incremental MiVoice Border Gateway functionality is being considered for future Service Packs.

Q. How do I upgrade to Release 6.0?

A. There is not a direct upgrade part number, however, customers who are enrolled in Software Assurance may upgrade consistent with that agreement.

Q. What is the status of Enterprise Messaging OR Networking to Axxess with Release 6.0?

A. As was communicated last year with release 5.1, Enterprise Messaging and Networking with the Axxess platform are no longer supported with Release 6.0.

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Page 18: MiVoice Office v6.0

ENHANCEMENT SUMMARY TABLE

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FEATURES BENEFITSMid-Call Features for Dynamic Extensions

In its most basic form Mid-Call features in conjunction with Dynamic Extension Express, extends MiVoice Office HX capabilities to mobile devices for maximum flexibility and productivity. As such, Mid-Call Features empowers mobile users through a set of voice prompted menus, with many of the advanced communications features they have come to expect from their office phone.

DHCP For MiVoice IP Phones The MiVoice Office Release 6.0 embedded DHCP server, can automatically provide the proper DHCP options to reduce the chance of a miss-configuration as well as speeding up installation times.

MiVoice Border Gateway –Teleworker Functionality

MiVoice Office will now support the MiVoice Border Gateway Teleworker functionality thus providing another level of security for the MiVoice Office Teleworker IP Phones.

User Creation Wizard User setup has been simplified and takes place with the user considered first, then their rights / capabilities / privileges assigned using a simplified “fill in” and check box oriented interface.

Page 19: MiVoice Office v6.0

ENHANCEMENT SUMMARY TABLE

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FEATURES BENEFITSBundled Save and Restore With the new Bundled Save and Restore feature

administrators now have the choice to save their system data independent of their database information or opt for saving everything in one location.

Alarms / Alerts via Email This new feature in SysAd adds the ability to program user notification for alarms via email or text message

SIP Phone and Conferencing and Display Updates

With the addition of MiVoice 5603, 5604, and 5607 SIP Phone support, MiVoice Office SIP display updates and Conferencing capabilities have been enhanced.

Configuration Wizard Enhancements The Configuration Wizard has been updated to allow for simpler MiVoice Office setup and faster deployment. At the initial system setup a number of system level parameters are now presented to the user in a simplified and progressive interview fashion.

Web Based Administration Mitel continues to extend the MiVoice Office web based administration with Release 6.0. Many of the more common MiVoice Office database transaction that require simple User, adds, moves, and changes will no longer require the Database Programming Client.


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