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… Working Together is Success
… Working Together is Success
Mission
Vision
Values
Management Mix®2
Anna Ara Arthur Charbel David
Jean-Pierre Krikor Marc Maria Marie-Reine
Marina Mher Nisrine Rafi Sarah
Sevag Simon Souren Suzy VivianeManagement Mix®
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Management Mix®
Copyright INPI France Reg. No. : 09 3 628 747
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+
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Strategy
Processes
Talents
Structure
MarketingSales
Customers
IT
Resources
Management Mix®5
Recycling
Renewable Energies
Telecommunication
Pharmaceutical & Cosmetics
HORECA
Contracting & Engineering
Public Sector & Government
IT
Banking & Finance
Cement & Readymix
Clothing & Fashion
Food & Beverages
Luxury
Healthcare
Oil & Chemicals
Distribution & Retail
NGO
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DEVELOPMENT SOLUTIONS
• Strategy & Policy Formulation;,• Diagnosis, & Analysis, • Technical Assistance, • Capacity Building,• Institutional Development,• Curriculum Development,• Project Development,• Project Management, • Project Implementation,
• Monitoring & Evaluation.
MANAGERIAL SOLUTIONS
• Strategy Formulation,• Process & Risk Management,• Talent Management,• Organization & Restructuring,• Marketing & Branding Policies,• Sales & cross selling policies,• Customer Service Practices,• Management Information Systems,• Financial & Investment Advisory,• Corporate Social Responsibility.
RESEARCHES & STUDIES
• Market Studies, • Market Surveys,• Labor Market Surveys,• Feasibility Studies,• Strategic Business Plans,• IPO Preparation,• Inward Investment,• Mergers & Acquisitions, • Business Intelligence,• Export promotion .
Consulting Training Conferences
1000 Strategy
2000 Processes
3000
Talents
4000 Structure
5000 Marketing
6000
Sales
7000 Customers
8000
IT
9000 Resources
10000
Others
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Our Training Solutions
Management Mix®
Upon your request we will send you the complimentary
list of courses
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1-Competency Gap Analysis
(CGA)
2-Training Needs Assessment
(TNA)
3-Training Program Design
(TPD)
4-Conducting the Training Program
(CTP)
5-Evaluating Participants’ Performance
(EPP)
DeliverablesDeliverables Methodology
Group Discussions
Workshops
Real Case Studies
Simulations
Experience Exchange
Self Evaluation Tests
Active Participation
Our Training Process
TNA Report
Handout : Methods and Tools
Exit Report - Individual
Exit Report - General
Certificates – Training “Passport”
Test Results
CGA Report
Management Mix®
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Some of our In-House Trainings:International
Mrs. Nada Bandar El-AmineHead of Process Management, MobiNil-Orascom Telecom Group
Trainings delivered to 400 managers & staff on process management were very helpful, we are extremely delighted.
Mr. Vincent Bouckaert, GM, HOLCIM
Mr. Ralph Yirikian, GM, VivaCell-MTS Group
Mr. Vincent Fretay
Industrial Manager, YBCPernod Ricard Group
Mr. Stepan GuyshianGM, ACBA-Credit Agricole
“Management Mix experts helped us in implementing successfully the BS 18001, ISO 14001. Currently we are implementing the ISO 9001, and in parallel a Talent Management System “.
“We are implementing the 9 innovative steps of Management Mix”.
“VivaCell-MTS & Management Mix
are in a partnership since 2006 having objectives to develop the competencies of our Managerial staff and the staff of the Contact centers (more than 600)”.
Holcim has implemented successfully the integrated Quality, Health & Safety, and Environmental Integrated Management System with Management Mix.
Dr. Jayasree PrasannanDirector of Training, Middle East & Africa,BSI Group
Dr. Rainer Vianden, Director of CertificationTUV Rheinland Group
“Effective collaboration in delivering IT Risk Management & Business Continuity Management”.
Working with Management Mix in delivering ISO standards Trainings through strong partnership.
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Some of our In-House Trainings: Gulf Countries
Mr. Hamad Al SibahiDirector of Planning, PICPetrochemical Industries Company
Reengineering the customer service center which resulted in the reduction of the customer waiting time.
Mr. Tawfege M. Al-UtageyVP-IT , Saudi Stock Exchange ,TADAWUL
Design & delivery of a Training Program on Marketing Strategy trainings since 2004 which have great impact on our graduates.
Designing & delivering a Leadership Development Program for 72 team leaders.
Mr. Adnan El AliProject Manager, Kuwait Investment Authority
Mr. Ahmad ShehiiDubai Municipality
Mr. Mohammed Rashid Al BallaaChairman, Al Mubasher
Al Mubasher sponsored the IT Risk Management & Business Continuity Management Training.
Mr. Imad Mirza, HR Development Manager,Kuwait Financial House
Design & delivery of a Customer Service and Sales courses for the staff of the Call Center & the touch points.
A special program was designed to the Commercial Staff of Zainduring the Co-branding with Vodafone & UnmbrellaBranding.
Dr. AhmedAl-Shatti,CEO, Zain Bahrain , Member of the Group Board of Directors / Zain
“IT Risk Management training was really interesting & helpful for information security management”
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Some of our Public Trainings:Middle East
Ms. Tania KhaddajHR Manager, Malik’s
Mr. Samer DaoukProduct Specialist, La Roche Ltd.
“I’m very satisfied and
would like to repeat byattending othertrainings”.
“I liked the interaction between the trainer and the participants, where the participants’ input was very useful”.
Mr. Tony AounQuality Manager, Lebanon Chemicals Company
“Excellent trainer’s methodology, very motivating course and information shared between all participants”.
“The training was very good and satisfying; I learned lot new things and so many confusions are made clear”.
“The training was very satisfactory. The presentation was clear and the interaction was pleasant”.
Mr. Joe SalibaGM, Bijouterie Antoine Saliba
“I liked most the test part and the application of the methodology, especially when we had to recruit a candidate trainer during live simulation”.
“I really liked the seminar especially the topic was very interesting and the trainer’s methodology was excellent”.
Mr. Shady KhouryHead of Training & Development, Debbane Group
Mr. Dany FakhouryGM, Sell Fast
Mr. Jihad TannirChairman, A.C.M. Security & Real Estate
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Some of our Conferences & Events
Mr. James MartinGM, middle East & North AfricaNASDAQ OMX
Mr. Tony WeeresingheCEO, Millenium IT London Stock Exchange Group
“We gained a great experience during this conference from the hospitals implementing Quality Management Systems & Healthcare Accreditation Standards in Lebanon”.
“Effective collaboration in the Arab Financial decision makers, Arab Stock Exchanges, Arab Clearing Houses, Arab Brokerage Firms, and Arab Investment and Commercial Banks ”.
Mr. Mohamad FirkhGeneral Manager, Al Makassed Hospital
Mr. Nezar FreenyCEO, Amanah XData LLC
“The 1st Regional Conference on Quality & Integrated Management Systems in the Mediterranean & Gulf Countries was organized under the Sponsorship of the Prime Minister”.
Mr. Rafic HaririPrime Minister,Lebanon
Mr. Eric BertrandHead of Business Strategy ,NYSE Euronext
“IT Risk Management “ conference was organized to perfection in every way. A great platform for information exchange and coordination between the intermediaries and capital markets in the Arab world ”.
“Very inspiring and well organized conference, good networking opportunities”.
“The conference organized by Management Mix was really perfect in every way which was interesting and challenging to all of us”.
“The 1st Talent Management Conference was organized under the Sponsorship of the Prime Minister”.
Mr. Tigran SargsyanPrime Minister; Armenia
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Arab Banking Corporation (Bahrain)
Arab Leasing Corporation (Algeria)
MobiNil (Egypt)
Olympic Committee (Qatar)
Zain (Kuwait)
Areeba (Syria)
Jordan Telecom (Jordan)
NFPC (UAE)
KAFCO (Kuwait)
Converse Bank (Armenia)
Al-Mubasher (KSA)
Union of Arab Stock Exchanges (UASE)
Pernod Ricard Group (France)
HOLCIM Group (Switzerland)
Credit Agricole Group (France)
Societe Generale Group (France)
France-Telecom Group (France)
MTS Group (Russia)
Orascom Telecom (Egypt)
Chaghoury Group (Nigeria)
Troika Dialog (Russia)
London Stock Exchange (UK)
New York Stock Exchange (USA)
NASDAQ OMX (USA)
Wisdom Tower, 3rd Floor, Ayios Pavlos & Kadmos Avenue,
Nicosia, CyprusTel: +357 96 691022, Fax: +357 96 691044
Ring Building, 4th Floor,Fouad Shehab Avenue,
Beirut Central District, LebanonTel: +961 01 983838, Fax: +961 01 983737
Golden Tulip Building, 4th Floor,16/3 Abovyan Avenue,
Yerevan Central District, ArmeniaTel: +374 98 981111, Fax: +374 10 580441
Email: [email protected]: http://www.managementmix.com
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Management Mix®16
