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Mobile Commerce
By:Fahad JalilMuhammad Ra
Adnan SaeedSultan Haider
Arsalan AhmedSheikh Aqeel Ah
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Mobile Commerce2
M-Commerce is the buying and selling of goods and service
wireless handheld devices
M-commerce may also requires digital payment systems.
Mobile commerce has moved away from SMS systems intomoile applications
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eBAY in M-Commerce
!n 2"12# eBay did !" illion in mobile retail volume
its mobile $ayment system %&ay&al' made around !# illion inmobile $ayments volume
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Mobile commerce in &a(istan)
Bree*e A$$ +tandard chartered.
,ouch &,C a$$.
electric and ,elenor.
/ara* +ho$$ing.
Manchester 0nited.asy ,ai.
Many more.
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/ara* sho$$ing3
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asy ,ai4
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M-Commerce growth5
About !$ illion in annual revenues by selling music% videotones% apps# movies and location ased services etc.
M Commerce is the fastest form of e commerce# estimated to illion in ()&*
M+commerce mar(et is $ , e+commerce-s mar(et in &a%/awn.com'
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M+.ommerce Services and Applications availale
Mobile tic(eting
Content $urchase and delivery
!nformation services
Mobile ban(ing
Mobile Browsing Auctions
Mobile &urchase
Mobile mar(eting and advertising
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ocation based +ervices1"
nowing the location of the user allows for9
&0 1ocal discount offers
(0 2racking and monitoring of $eo$le
.Many restaurants use Apps to attract customers for $ro
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Ban(ing and :inancial +ervices11
Customers can manage their ank accounts from mob
+ervices li(e9
1. chec( account balance
2. trans3er 3unds
. paying ills). Mini statements
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Mobile Money ,ransfer12
22; of &a(istanis own ban( accounts
4)5 &a(istanis have access to mobile $hones.
asy&aisa# Mobicash# 0Bomni etc. offer easy 3und tra
ase for rural customers.
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M-Commerce +ituation in &a(istan1
Currently there are $ players in the market
More than *(%))) retail agents
(0& million M 6allets have been registered
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Mobile mar(eting and Advertising1)
Advertising via a mobile $hone
$ected to grow over !40( illion by 2"1)
!ncludes
SMS Advertising Ads on mobile versions of $ortals % Yahoo#
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Mobile retailing13
Mobile retailing allows for
$roduct $romos Search
>rder
payment on the consumer?s mobile $hone
"; retailers have m-commerce wesites0
=etailers also have s$eciali*ed apps for M- commerce sal
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&ayment Modes in &a(istan14
Mobile @allet>ver theCounter %>,C'
Mobile &oint of+ales %M&>+'
eCo%
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Management information +ystem and Mobile commerce>
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• < increased com$etition• Mobile a$$ ,rend• Avoid ard Cash
• /ecision• valuated alternatives• ired ,eam
• ,ransaction $rocess and&ayment mechanism
•
Customi*ed mar(eting
Android # !>+# windowsa$$lication>,C# M&>+# :C
,ransaction andmar(eting through A$$s
• C!
• M• C
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:ew more eam$les18
Mobilin( ,.v
0fone 0-mallMy-@arid
:ood &anda
&a(wheels
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M-Commerce and Advantages
MobilityDusers carry cell $hones or other mobile devices
Broad reachD$eo$le can be reached at any time 0biquityDeasier information access in real-time ConvenienceDdevices that store data and have !nternet# intran
connections
!nstant connectivityDeasy and quic( connection to !nternet# inother mobile devices# databases
&ersonali*ationD$re$aration of information for individual con
ocali*ation of $roducts and servicesD(nowing where the useany given time and match service to them
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imitations2"
+mall +creen si*eimited +torageEmemoryEC&0
Ca$acity
+ecurity !ssues
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Analytical :rame wor( ofM-Commerce
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M-Commerce Falue Chain
5 lin(s where Falue can be added
At the bottom is trans$ort ,he second lin( consists of basic enabling services# such as
hosting# data bac(u$# and systems integration.
the third lin( of the value chain. Many wireless services wisome form of $ayment
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,he fourth lin( is $resentation services# &roviders convert t
of !nternet-based a$$lications# which are formatted in a sta(nown as ,M # into a standard such as @M.
&ersonali*ation su$$ort is the fifth lin( of the chain. >ne of value $ro$ositions of m-commerce is its ability to $ersonali*a$$lications for individual users.
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0ser a$$lications are the sith lin( of the value chain.
At the highest $oint in the chain are the content aggregators
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M-Commerce >$$ortunity
!nteractions among businesses# su$$ly chain $artners# cons
smart a$$liances create M-commerce o$$ortunities.
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Appliance+to+appliance
Appliance+to+usiness Appliance+to+consumer
Business+to+appliance
Business+to+usiness
Business+to+consumer
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Conclusion