Date post: | 21-Apr-2017 |
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Government & Nonprofit |
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Piramal SwasthyaThe evolution of a breakthrough approach to solve the
rural healthcare delivery problem in India
Piramal eSwasthya is a break-through attempt first made at Rajasthan, aimed at democratizing healthcare in India that has
now spread across 7 states.
Using innovative and cost effective technology, Piramal Swasthya is aimed
especially at the vulnerable sections and seeks to bridge the access and delivery
gap in healthcare.
104 Health information Helpline
Mobile Health services
Telemedicine services
eSwasthya
• Healthcare to vulnerable groups in difficult to reach remote areas
• Access to specialist care
• Drug prescription
• Local literate women (Pirama Swasthya Sahayikas - PSS) trained and given medical kit and mobile phone
• Screening and diagnostic data shared with central call centre
• Prescription validated by a doctor shared
Piramal Swasthya - augmenting and supplementing public healthcare system to address availability, accessibility and affordability issues
• 24 x 7 x 365 healthcare information access
• Patient tracking system
• Credible advice on acute minor conditions
• Healthcare predictive analytics
• Screening and diagnosis of chronic conditions
• Promotive care
• Drug dispensation
• Patient tracking
3
The beginning- training primary health care workers
A local literate women from village is short-listed and trained for 21 days to work as Piramal Swasthya Sahayika (PSS). PSS is trained to collect simple diagnostic information like temperature, blood pressure etc.
In addition, she learns about preventive medicine, first-aid and customer service. PSS is given a medical kit and marketing material.
Proudly wearing the colours of health and training to be a
primary health care worker
The initial model of e-swasthya changed and improved over time.
Villagers, who fall ill, visit the centre for consultation & treatment.
Piramal eSwasthya Centre
Riding on India’s telecom penetration to consult a doctor remotely
Primary health workers making notes on the health issues
Learning to diagnose basic health problems
Process Flow of eSwasthya
Assam Health Helpline Call Center
104 Call Centers offering healthcare services
Piramal Swasthya - using telecom to bring health information to remote areas
Assam
Rajasthan
Karnataka
Maharashtra
Mobile Health Services in Rural Areas
Rajasthan
Mobile Health Services in Assam
Village outreach in Telangana
Mobile Health Services in Andhra Pradesh
Mobile Health Services in Rajasthan
Telemedicine - Access to specialist through Technology
Mother & Child health monitoring in remote villages affected by security issues (terrorist and/or others) or where there are no doctors.
Piramal Swasthya has served 43.7 million beneficiaries till today.
Female beneficiaries including female children (January 2014 to February 2015)
S.No. Service Area
TotalNumber of
Female beneficiaries
0 to 14 years (Female)
1 Health Helpline – Call Centers 10,60,596 3,17,056
2. Mobile Health Services 5,81,517 5,886
3. Tele Medicine Centers 7,825 1,278
Total female beneficiaries 1 year 16,49,938 3,24,220