MOBILE INSTRUMENT SERVICE & REPAIR INC. presents Flexible
Endoscopy Repair Services
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Mobile Instrument Service & Repair Facilities ISO 9001:2008
Certified Nationwide coverage! Corporate Offices & National
Repair Center at 333 Water Ave Bellefontaine, OH 43311 800-722-3675
Corporate Headquarters / National Repair Center: 4 facility campus
with over 90,000 sq ft of owned & operated space. Small
Diameter Lab in TN West Coast Operation in CA
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Company Profile Founded in 1978 in Bellefontaine, Ohio Original
/ National Leader in Onsite Surgical Instrument Service One Source
for All Surgical Equipment Repair Independent, Family-owned Company
Largest Repair Center and Family of Services offered by any
independent service provider
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Company Profile Mobile Instrument corporate headquarters are
housed in 90,000 sq ft of space for administrative and national
repair facilities. 3 additional free-standing facilities located
within 1 mile of headquarters house specialty labs for rigid and
flexible scope repair and custom machining center. Our Tennessee
lab houses a specialty lab for small diameter flexible scope
repair. The West Coast California operation specializes in fiber
optic and urology scope repairs. We invite you to tour our
facilities at any time!
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About Mobile Instrument On-site Instrument Specialists...165
Specialty Sales Personnel .17 Headquarters /
Employees............185 Technical Administrative Management
Support Personnel
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About Mobile Instrument Over 3,500,000 Instruments Repaired
Annually Industrys Most Extensive Inventory of Replacement
Components ISO 9001:2008 Certified FDA Registered 5 Million Dollar
General Liability Insurance Since Inception, No Customer or OEM
Lawsuits Financially Sound, Low Debt, Highest Dunn & Bradstreet
Rating Available
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6 Core Principles Mobile Instrument was the first on-site
repair company in the nation and operates based on six core
principles.
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SERVICE & SUPPORT! Largest Service Fleet in the Nation
On-Site Preventive Maintenance Programs for Instruments Accredited
Education and Care & Handling Training Pick up and Delivery
offered in most Metro Area Pre-Paid, Pre-Insured Shipping Provided
Free Same-day Estimates Extensive Loaner Inventory for Rigid, Flex,
Video and Power
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ACCOUNTABILITY & INTEGRITY! One Source for surgical
equipment supply chain needs Mobile Instrument is not a Broker! We
perform over 98% of our own repairs! 30+ years as an industry
leader First third party service company to become ISO Certified
over a decade ago Not compromised by more profitable urge to
replace Computerized tracking by serial number Online access to
repairs through Mobile View Web Access for status on repair history
Customized history reports The best warranties in the business
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On-Location Services Most comprehensive on-location
capabilities in the industry. 95% of all instruments are serviced
On-location On-location repairs provide you with timely and
convenient service, as well as reduced shipping charges Dedicated
Surgical Instrument Specialists, with full Corporate support
Technicians on call 24/7 for emergency service Free pick-up and
delivery provided Service lab tours
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Flexible Endoscope Repair All Models Gastroscopes,
Colonoscopes, Bronchoscopes, Cystoscopes, Duodenoscopes,
Sigmoidoscopes, Intubation scopes, Fiber and Video scopes All Makes
Olympus, Pentax, Storz, ACMI, Machida and others
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Flexible Endoscope Repair 15-24% cost savings over other
third-party repairs. 18-40% cost savings over OEM repairs. Savings
through education and quality long-lasting repairs.
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Flexible Scope Very Important Points 120 Day Warranty 6 Month
Warranty on Biopsy Channels Free On Location Preventive Maintenance
Inspections Free Loaner Program, over 250 Scope Inventory Free Care
& Handling Education Free Process Audit Survey Repair
Turnaround Times: Minor Repairs: 1-2 Working Days Major Repairs:
3-5 Working Days Overhaul Repairs: 5-7 Working Days Specialty
Scopes: 7-9 Working Days Dedicated Technical and Customer Service
Support Service Reports Provided with Every Repair
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Small Diameter Repair Small Diameter Rebuilds on most
bronchoscopes, cystoscopes, choledochoscopes, intubation,
rhinolaryngoscopes, ureteroscopes etc. DUR 8/Elite Exchange Repair
Program Complete Overhaul capabilities including: CCD Replacement
Insertion Tube Replacement Image Bundle Replacement Light Guide
Tube Replacement Complete Angulation System Overhaul
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The Mobile Difference! Sterrad NX Compatible Parts &
Materials High Temp Soldering of Angulation Wires Dual Coil
Insertion Tubes OEM Quality Mesh Replacement NO Teflon tape wraps
Bending Rubber glue joints highly resistant to deteriorate and
flake from sterilants. Highly puncture resistant Viton Bending
Rubbers USP Class VI Materials
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The Mobile Difference! Computerized Tracking of All Repairs
Before and After Pictures of All Rigid Repairs Customized History
Reports Provided We Buy and Sell Refurbished Equipment We Offer
Routine, No Charge, Preventive Maintenance Inspections On Scopes
and Instruments Care And Handling Education For OR, GI, CS and
Bio-medical Engineering Personnel
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The Mobile Difference! We are here to be an unbiased resource
to our customers We do not sell instruments, and are not
compromised by the more profitable urge to replace Extensive
On-location capabilities = cost savings Less send-in Less frequent
need for instrument replacement
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The Mobile Difference! Honest And Up-front Billing No Up
Charges Onsite Work Orders With Pricing Left On Day of Service
Independent Reps Better Account Ownership And Concern For Quality
Any Number of Technicians/Service Vehicles Available To Meet Your
Needs
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Preventive Maintenance Scope Accessories Disposable 2.0 &
1.0 Channel Brushes Disposable Double Ended Port Brushes Wet/Dry
Leak Testers New Disposable Double Ended 2.0/1.0 Channel and Port
Cleaning Brushes available soon
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Implementation Strategy Schedule immediate meeting with key
personnel at each facility to discuss repair maintenance needs and
service expectations. Coordinate any immediate instrument repair
maintenance if required. Daily reporting to each facility for
send-in instrument repair, pick-up, support. Inventory all flexible
scopes as required. Coordinate any preventive maintenance
inspections for scopes within first 90 days or as required at each
facility.
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Implementation Strategy Discuss and perform any required care
and handling in-services for scopes within first 90 days. (New
employee orientation.) Quarterly formal review meetings. On-going
assessments and communication provided regarding all repairs.
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Questions
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Thank You! MOBILE INSTRUMENT SERVICE & REPAIR INC. looks
forward to becoming a part of Grandview Health Systems Surgical
Instrument Care & Repair Team!!!