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Mobile Operators and OTT Messaging

Date post: 10-May-2015
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What is needed for Mobile Operators to compete in the face of OTT apps? Who owns the mobile customer?
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Mobile Operator Opportunity
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Page 1: Mobile Operators and OTT Messaging

Mobile Operator Opportunity

Page 2: Mobile Operators and OTT Messaging

Market Drivers = Opportunity

www.ivytalk.com 2

Communication

Internet of Things

OTT Apps(Over The

Top)

Social Networkin

g

BYOD (bring your own device)

Cloud Computing

Group Messaging

Pressure is increasing on mobile operators to respond to OTT apps.

Page 3: Mobile Operators and OTT Messaging

The Fourth Wave

www.ivytalk.com 3

• Bearer Service Revenues (Voice, SMS and Data) Peak and Decline

• Mobile Operators Must Have OTT Value Added Services

Source: www.chetansharma.com

Page 4: Mobile Operators and OTT Messaging

Consumer Messaging Explosion

Source: Insights.onavo.com

FacebookGlobal

1.1 Billion

WeChatChina

500 Million

WhatsAppGlobal

300 Million

LineJapan

230 Million

KakaoTalkSo. Korea100 Million

Page 5: Mobile Operators and OTT Messaging

Business vs. Consumer OTT Features

Multimedia

Group Chat

Canned Messages

Multilingual

Subgroups

Secure

Private

Group/User Controls

Mobile Business (API)

Multichannel

Business/ Enterprise

Multimedia

Group Chat

Badges/Emoticons

Multilingual

Social

Gaming

Commerce

Free or Low Cost

Consumer

www.ivytalk.com 5

Page 6: Mobile Operators and OTT Messaging

Value Added Mobile Messaging Services

• Employee Communication Workforce management Product notices and feedback Disaster preparedness and response

• Customer Communication Customer support via SMS and mobile app Integrated multi-channel promotion

www.ivytalk.com 6

Page 7: Mobile Operators and OTT Messaging

Messaging Platform Features

• Full 2-Way

• Chat and Dispatch modes

• Enhances existing systems

• API for Integration

• Private and Secure Group Messaging

• Multi-Channel (SMS, email, mobile app, Satellite)

www.ivytalk.com 7

Page 8: Mobile Operators and OTT Messaging

Hosted Solution for Value Added Services

• Customized for Mobile Operators Branded portal and mobile apps Localized for In Country Hosted (no capital $) Include satellite and other services

• Potential Services Small/Medium Business VAS Disaster Response Services Enterprise Messaging (Global) Family and Friends Groups

www.ivytalk.com 8

Page 9: Mobile Operators and OTT Messaging

Enterprise Platform vs. Consumer OTT

Feature Enterprise Consumer

Service Multimedia X X

  Private X X

  Chat Mode X X

  Dispatch Mode X  

  Hosted Service X X

  Broadcast Messages X  

  Reliable Message Delivery X X

Group Subgroups X  

  Group Managers X  

  Private Groups X  

  Imported User List X  

  Manager Edits Users X  

  User Self Edit X  

User No Registration Required X  

  WiFi Only User X  

  SMS Only User X  

  Email Only User X  

  Multiple Groups per User X X

  On/Off Inline Commands X  

  Stop/Help Inline Commands X  

Page 10: Mobile Operators and OTT Messaging

Modular Service Platform

www.ivytalk.com 10

Customizable Input Stream Processing

Modular Communications Interfaces

Hardware Scalability Based on Need

Object-Oriented Design

Multilingual on a Per-User Basis

Customizable, Web-Based Front End

Service can be hosted or in-network

Platform independent Java codebase

The Needed Platform is Ideal for Developing New Data Communications Services

A sophisticated platform allows rapid prototyping, definition and

introduction of interactive data communication services.

Page 11: Mobile Operators and OTT Messaging

Conclusion

Mobile Operators must provide

valuable, sticky services to

new and existing customers

that leverage their unique mobile network and

direct billing relationships

with the majority of customers.

www.ivytalk.com 11


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