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Mobile Phone Industry

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    MARKET SHARE

    Company Name MS09 MS10

    Nokia 54.1% 36.3%

    Samsung 6.4% 8.2%

    GFive - 7.3%

    Micromax 4.8% 4.1%

    Source: IDC India 2010- Economic Times

    30,000 Cr handset market

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    PORTER MODEL

    Industry Competition

    International andnational players.

    - high

    Threat of new entrants

    -Govt. ApprovalsVery High

    Threat of substitute.

    Low

    Bargaining Power of

    buyers- many options

    - highly price sensitive

    high

    Bargaining power ofSuppliers

    moderate

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    PESTLE ANALYSIS Political As markets are deregulated,

    both operators and manufacturers are free to

    act independently of government

    intervention.

    In Countries like India and China

    where Partial regulations exist, government

    intervention does take place.

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    Economic With incomes rising, peoplehave more disposable income, whichenables

    consumers to be more selective with theirchoice of mobile phone.

    Also the rates offered by service providersfavours the use of mobile phones

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    Social The rise of the so-called information

    society has made telecommunications

    increasingly more important to consumers,

    both in terms of work and leisure.

    Users are more aware of mobile phone

    handset choice and advancements due to

    increased information availability.

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    Technological There have been many

    global advancements in technology such as

    MMS, Bluetooth, WAP, GSM, GPRS,

    cameras

    etc.

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    Environmental There is a concern thatthe

    use of mobile phones could be damaging

    to health, with tumours potentially being

    caused by the waves emitted by thehandsets. There is also immense e-wastage.

    Legal Difficult to patent mobile phone

    designs. Technology Infringement causes a

    lot of legal issues

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    SWOT

    STRENGTHS Very High Demand

    Low cost of production

    Technological advancement

    WEAKNESS

    Very short product life cycle Easily duplicable

    Environmental & health Issues

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    OPPORTUNITY Fastest growing industries

    3G & 4G

    VAS Third world countries

    Forward integration

    THREATS Internet

    Desruptive Technology

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    Company

    Market Share

    Nokia(L) 36.3%

    Samgung 8.2%

    GFive 7.3%

    Micromax 4.1%

    BCG Mobile Handsets

    Source: IDC India 2010- Economic Times

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    RMS

    1X5X

    10%MG%

    Nokia

    Samsung

    MicromaxGFive

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    Sony

    Erricson

    Weak

    Low

    Med

    MediumStrong

    High

    MarketAttractivenessa

    Business Strength

    Samsun

    gI-PhoneMicromax

    Nokia

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    NOKIA- HISTORY

    1985-Nokia was founded by Fredrik Idestam as a pulp mill

    1904- The Finnish Rubber Works Ltd set up a factory in

    Nokia

    1967-These two companies and Finnish Cable Works Ltdamalgamated in forming Nokia Corporation.

    Produced Rubber boots to Toilet Paper

    1990- Different branches split into several companies or

    sold off The rubber works still operates in Nokia as Nokian Tyres

    and the paper mill as Georgia-Pacific Finland Oy.

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    NOKIA INDIA

    1995 Started Operations in India

    1998 - Saare Jahaan Se Acchha, first Indian ringtonein a Nokia 5110

    2000 - First phone with Hindi menu (Nokia 3210) 2002 - First Camera phone (Nokia 7650)

    2003 - First Made for India phone, Nokia 1100

    2004 - Saral Mobile Sandesh, Hindi SMS

    2004 - First Wi-fi Phone- Nokia Communicator(N9500)

    2006 Nokia manufacturing plant in Chennai

    Undisputed Leader for last 6 yrs

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    Valuable- relationship and reputation

    Rare- strong retail network

    Unsubstitutable-Incremental innovation Non imitable- Huge range of products, Mass

    production,sturdy

    VIRU

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    VALUE CHAIN ANALYSIS OF NOKIA

    Infrastructure

    Human

    Resource

    Management

    Technology

    Development

    PRIMARY

    ACTIVITIES

    Has a state of art R&D facility and a fabricating unit in Chennai

    Support

    vendors by

    financing

    Lowest Raw

    Material Cost in

    the Industry

    Values human

    resources a lot

    Excellent R&D

    work

    High Technology

    based operations

    Recruitement

    Sepeate strategy to

    enter the all three

    segments

    Competitive Pay

    scales

    New Products

    Introductions

    Customer

    Oriented

    Inbound

    Logistics

    Operations Outbound

    Logistics

    Marketing

    / Sales

    Service

    SU

    PPORT

    ACTIVITIES

    Strongdistribution

    network

    Employee

    satisfaction

    Reduced

    packagingcost &

    promote

    recycling

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    STRATEGIC ALLIANCE

    Partnership with HCL for distribution channel

    for VAS.

    Multi-faceted business alliance with

    Reliance communications on Ovi Life Tools.

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    INTERNATIONAL STRATEGY

    Manufacturing of cell phones in India

    Export of cell phones from the Chennai

    manufacturing centre to the asia pacific

    region

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    LEADERSHIP

    Manufactures mobiles as per Indian need.

    More updated as per the customer needs

    Huge differentiation of products as percompetitors

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    CORPORATE LEVEL STRATEGY

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    BUSINESS LEVEL STRATEGY

    Create winning devices

    Embrace consumer internet service

    Deliver enterprise solution Build scale in networks

    Expand professional services

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    FUNCTIONAL LEVEL STRATEGY

    The Nokia Way-emphasizes the speed and flexibility of decision-

    making.

    Flat-networked organization with a certain amount of

    bureaucracy.

    Equality of opportunities and employee participation.

    The Nokia Values are Customer Satisfaction, Respect,

    Achievement, and Renewal.

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    SAMSUNG HISTORY

    1969-71 Samsung sayno electrical foundingperiod

    1977-79 The fast development Period

    1986-89 Changing the direction to exports 2000-02 leading the digital convergence

    Revolution

    2002-03Initiatives to become a world class

    company 2004-06 Laying the foundation to become a

    world class company

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    CORPORATE LEVEL STRATEGY

    CONSUMERS BUSINESS

    Mobile phones

    Televisions MP3 &audio/video

    Cameras & camcorders

    Computers & peripherals

    Professional displays

    Printers

    Home appliances

    IT Business

    Hospitality solution Semi conductor

    LCD panel

    Telecommunication

    Set Top box

    Fiber optics

    Insurance

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    BUSINESS LEVEL STRATEGIES

    TargetMarket

    Overall Low-CostProvider

    Strategy

    BroadDifferentiation

    Strategy

    FocusedLow-CostStrategy

    FocusedDifferentiation

    Strategy

    Best-Cost ProviderStrategy

    (Samsungs Strategy)

    Lower Cost Differentiation

    BroadRange of

    Buyers

    NarrowBuyer

    Segment

    or Niche

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    VALUE CHAIN

    Infrastructure

    Human

    Resource

    Management

    Technology

    Development

    PRIMARY

    ACTIVITIES

    Has a state of art R&D facility and a fabricating unit in Seol.

    Strong vendor

    relations

    Lowest Raw

    Material Cost in

    the Industry

    Values human

    resources a

    lot

    Excellent R&D

    work

    High Technology

    based operations

    Recruitments

    Very strong Brand.

    Known for its

    Quality. Rated in

    the top 20 brands

    of the world

    Competitive Pay

    scales

    New Products

    Introductions

    Customer

    Oriented

    Inbound

    Logistics

    Operations Outbound

    Logistics

    Marketing /

    Sales

    Service

    SUPPORT

    ACTIVITIES

    Fast delivery

    Air

    transportation

    Central

    computer

    linked with

    vendors

    Self

    Distribution

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    VIRU

    Valuable- R&D

    Rare-Self Distribution , Green Technology

    Unsubstitutable- Financial support

    Non imitable- Technological Expertise

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    INTERNATIONAL STRATEGIES OF SAMSUNG

    30

    STP APPROACH OF SAMSUNG

    SEGMENTING

    Segmenting is the process of dividing the market into segment

    based on customer characteristics & needs.

    Segmenting consist of:

    1. Geographic segmentation

    2. Demographic segmentation

    3. Psychographic segmentation

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    TARGETING

    Targeting is the process of focusing on a

    particular market with a particular product .

    LOCAL MARKET

    TEIR 1 CITIES

    TEIR 2 CITIES

    NICHE MARKET

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    POSITIONING

    DIGITAL TECHNOLOGY LEADER

    They initiated transformation from a low-

    end OEM into a world-class electronics

    company

    Samsung came up with exciting product

    portfolio.

    TOP Olympic Sponsor for the 2008 Beijing

    Olympics and Olympic Partner for the

    2008 Olympic Torch Relay.

    Manavjit Singh Sandhu was its OlympicBrand Ambassador and launched the

    program 'Spread the Olympic Flame'

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    POSITIONING

    DIGITAL TECHNOLOGY LEADER

    APPOINTS AAMIR KHAN AS ITS BRAND

    AMBASSADOR FOR MOBILE PHONES

    New, spunky, tagline - 'Next is What ?'. It is

    being used in all of 'Samsung Mobiles'

    communication material.

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    STRATEGIC ALLIANCE

    To design a range of phones for both GSM

    and CDMA networks using the Microsoft

    Mobile Explorer

    Alliance with Giorgio Armani to produce highend luxury phone

    Alliance with ARM(U.K.) to become world

    leader in providing ICs

    Manufacturing plant in India & china

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    SONY ERICSSON

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    SONY ERICSSON

    Sony Ericsson Mobile Communications, a jointventure between Sony Corp and Ericsson(2001)

    It is a 50:50 joint venture between Ericsson AB

    and Sony Corporation.

    The collaboration between Ericsson and Sony

    started with the aim to provide the best mobile

    solutions, through combining Ericssons strong

    position within mobile technologies and Sonysexpertise in consumer electronics.

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    SONY ERICSSON

    Sony ericsson presently holds the 5th

    position in mobile industry.

    The new venture employed 1000

    employees from Sony and 2500 from

    Ericsson.

    Some of their major rivals are Nokia ,

    Motorola, Samsung.

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    ALLIANCE STRATEGY

    SONY ERICSSON

    Knowledge

    Add-on & apps.

    Strong financial support

    communication technology

    interconnectivity with the

    providers.

    Lower cost structure for

    sony

    Re-enter U.S.

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    BUSINESS LEVEL STRATEGY

    Communication Entertainment Brand

    Focus On Quality

    Focus on Smart Phones

    Build Value Market Share

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    VALUE CHAIN

    Upgradetechnology to reduce co2 emissions

    Infrastructure

    Human

    Resource

    Management

    Technology

    Development

    PRIMARY

    ACTIVITIES

    5 yr. technology deal with HP.

    Reverse

    logistics

    Outsource

    manufac. To

    developing

    countries

    Quality service

    Inbound

    Logistics

    Operations Outbound

    Logistics

    Marketing /

    Sales

    Service

    SUPPORT

    ACTIVITIES

    Targeting

    value seeking

    customers

    Leaner fitter

    and more

    responsive

    org.

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    VIRU

    Valuable- Brand name

    Rare- Sound quality

    Costly to imitate- Greenheart Initiative

    Unsubstitutable- Camera

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    LAUNCH OBJECTIVES

    Capture 10% market share in the US Smartphone

    market over a course of two years

    Extend Apples brand name and build an image of

    innovation, quality and value

    Satisfy the needs and wants of Smartphone customers

    and guarantee satisfaction through value delivery

    Manage a successful, focused launch without budgetary

    wastages

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    CORPORATE LEVEL STRATEGY (1)

    Growth Strategies

    Concentration Diversification

    Horizontal Growth Concentric

    External Mechanisms

    Strategic Alliances

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    CORPORATE LEVEL STRATEGY (2)

    Stability Strategies

    Profit Strategies

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    COMPETITIVE STRATEGY

    Market Dominance Strategy Nicher

    Innovation Strategies Pioneers

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    BUSINESS LEVEL STRATEGY (1)

    Focus-Differentiation

    Strategy

    A narrow market niche

    with unique needs

    Premium Price to target

    high-end consumers ,

    business market

    Broad-Differentiation

    Strategy Offer more products to

    a broad of buyers

    Deliver value to

    customers by

    differentiating

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    BUSINESS LEVEL STRATEGY (2)

    Specific Strategies

    Dominate a niche Outsource production process Be an innovator

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    INTERNATIONAL ENTRY STRATEGY

    Licensing

    Reliance, Wal-Mart, Best Buy

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    VRIO

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    THANK YOU


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