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MARKET SHARE
Company Name MS09 MS10
Nokia 54.1% 36.3%
Samsung 6.4% 8.2%
GFive - 7.3%
Micromax 4.8% 4.1%
Source: IDC India 2010- Economic Times
30,000 Cr handset market
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PORTER MODEL
Industry Competition
International andnational players.
- high
Threat of new entrants
-Govt. ApprovalsVery High
Threat of substitute.
Low
Bargaining Power of
buyers- many options
- highly price sensitive
high
Bargaining power ofSuppliers
moderate
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PESTLE ANALYSIS Political As markets are deregulated,
both operators and manufacturers are free to
act independently of government
intervention.
In Countries like India and China
where Partial regulations exist, government
intervention does take place.
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Economic With incomes rising, peoplehave more disposable income, whichenables
consumers to be more selective with theirchoice of mobile phone.
Also the rates offered by service providersfavours the use of mobile phones
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Social The rise of the so-called information
society has made telecommunications
increasingly more important to consumers,
both in terms of work and leisure.
Users are more aware of mobile phone
handset choice and advancements due to
increased information availability.
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Technological There have been many
global advancements in technology such as
MMS, Bluetooth, WAP, GSM, GPRS,
cameras
etc.
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Environmental There is a concern thatthe
use of mobile phones could be damaging
to health, with tumours potentially being
caused by the waves emitted by thehandsets. There is also immense e-wastage.
Legal Difficult to patent mobile phone
designs. Technology Infringement causes a
lot of legal issues
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SWOT
STRENGTHS Very High Demand
Low cost of production
Technological advancement
WEAKNESS
Very short product life cycle Easily duplicable
Environmental & health Issues
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OPPORTUNITY Fastest growing industries
3G & 4G
VAS Third world countries
Forward integration
THREATS Internet
Desruptive Technology
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Company
Market Share
Nokia(L) 36.3%
Samgung 8.2%
GFive 7.3%
Micromax 4.1%
BCG Mobile Handsets
Source: IDC India 2010- Economic Times
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RMS
1X5X
10%MG%
Nokia
Samsung
MicromaxGFive
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Sony
Erricson
Weak
Low
Med
MediumStrong
High
MarketAttractivenessa
Business Strength
Samsun
gI-PhoneMicromax
Nokia
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NOKIA- HISTORY
1985-Nokia was founded by Fredrik Idestam as a pulp mill
1904- The Finnish Rubber Works Ltd set up a factory in
Nokia
1967-These two companies and Finnish Cable Works Ltdamalgamated in forming Nokia Corporation.
Produced Rubber boots to Toilet Paper
1990- Different branches split into several companies or
sold off The rubber works still operates in Nokia as Nokian Tyres
and the paper mill as Georgia-Pacific Finland Oy.
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NOKIA INDIA
1995 Started Operations in India
1998 - Saare Jahaan Se Acchha, first Indian ringtonein a Nokia 5110
2000 - First phone with Hindi menu (Nokia 3210) 2002 - First Camera phone (Nokia 7650)
2003 - First Made for India phone, Nokia 1100
2004 - Saral Mobile Sandesh, Hindi SMS
2004 - First Wi-fi Phone- Nokia Communicator(N9500)
2006 Nokia manufacturing plant in Chennai
Undisputed Leader for last 6 yrs
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Valuable- relationship and reputation
Rare- strong retail network
Unsubstitutable-Incremental innovation Non imitable- Huge range of products, Mass
production,sturdy
VIRU
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VALUE CHAIN ANALYSIS OF NOKIA
Infrastructure
Human
Resource
Management
Technology
Development
PRIMARY
ACTIVITIES
Has a state of art R&D facility and a fabricating unit in Chennai
Support
vendors by
financing
Lowest Raw
Material Cost in
the Industry
Values human
resources a lot
Excellent R&D
work
High Technology
based operations
Recruitement
Sepeate strategy to
enter the all three
segments
Competitive Pay
scales
New Products
Introductions
Customer
Oriented
Inbound
Logistics
Operations Outbound
Logistics
Marketing
/ Sales
Service
SU
PPORT
ACTIVITIES
Strongdistribution
network
Employee
satisfaction
Reduced
packagingcost &
promote
recycling
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STRATEGIC ALLIANCE
Partnership with HCL for distribution channel
for VAS.
Multi-faceted business alliance with
Reliance communications on Ovi Life Tools.
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INTERNATIONAL STRATEGY
Manufacturing of cell phones in India
Export of cell phones from the Chennai
manufacturing centre to the asia pacific
region
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LEADERSHIP
Manufactures mobiles as per Indian need.
More updated as per the customer needs
Huge differentiation of products as percompetitors
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CORPORATE LEVEL STRATEGY
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BUSINESS LEVEL STRATEGY
Create winning devices
Embrace consumer internet service
Deliver enterprise solution Build scale in networks
Expand professional services
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FUNCTIONAL LEVEL STRATEGY
The Nokia Way-emphasizes the speed and flexibility of decision-
making.
Flat-networked organization with a certain amount of
bureaucracy.
Equality of opportunities and employee participation.
The Nokia Values are Customer Satisfaction, Respect,
Achievement, and Renewal.
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SAMSUNG HISTORY
1969-71 Samsung sayno electrical foundingperiod
1977-79 The fast development Period
1986-89 Changing the direction to exports 2000-02 leading the digital convergence
Revolution
2002-03Initiatives to become a world class
company 2004-06 Laying the foundation to become a
world class company
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CORPORATE LEVEL STRATEGY
CONSUMERS BUSINESS
Mobile phones
Televisions MP3 &audio/video
Cameras & camcorders
Computers & peripherals
Professional displays
Printers
Home appliances
IT Business
Hospitality solution Semi conductor
LCD panel
Telecommunication
Set Top box
Fiber optics
Insurance
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BUSINESS LEVEL STRATEGIES
TargetMarket
Overall Low-CostProvider
Strategy
BroadDifferentiation
Strategy
FocusedLow-CostStrategy
FocusedDifferentiation
Strategy
Best-Cost ProviderStrategy
(Samsungs Strategy)
Lower Cost Differentiation
BroadRange of
Buyers
NarrowBuyer
Segment
or Niche
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VALUE CHAIN
Infrastructure
Human
Resource
Management
Technology
Development
PRIMARY
ACTIVITIES
Has a state of art R&D facility and a fabricating unit in Seol.
Strong vendor
relations
Lowest Raw
Material Cost in
the Industry
Values human
resources a
lot
Excellent R&D
work
High Technology
based operations
Recruitments
Very strong Brand.
Known for its
Quality. Rated in
the top 20 brands
of the world
Competitive Pay
scales
New Products
Introductions
Customer
Oriented
Inbound
Logistics
Operations Outbound
Logistics
Marketing /
Sales
Service
SUPPORT
ACTIVITIES
Fast delivery
Air
transportation
Central
computer
linked with
vendors
Self
Distribution
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VIRU
Valuable- R&D
Rare-Self Distribution , Green Technology
Unsubstitutable- Financial support
Non imitable- Technological Expertise
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INTERNATIONAL STRATEGIES OF SAMSUNG
30
STP APPROACH OF SAMSUNG
SEGMENTING
Segmenting is the process of dividing the market into segment
based on customer characteristics & needs.
Segmenting consist of:
1. Geographic segmentation
2. Demographic segmentation
3. Psychographic segmentation
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TARGETING
Targeting is the process of focusing on a
particular market with a particular product .
LOCAL MARKET
TEIR 1 CITIES
TEIR 2 CITIES
NICHE MARKET
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POSITIONING
DIGITAL TECHNOLOGY LEADER
They initiated transformation from a low-
end OEM into a world-class electronics
company
Samsung came up with exciting product
portfolio.
TOP Olympic Sponsor for the 2008 Beijing
Olympics and Olympic Partner for the
2008 Olympic Torch Relay.
Manavjit Singh Sandhu was its OlympicBrand Ambassador and launched the
program 'Spread the Olympic Flame'
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POSITIONING
DIGITAL TECHNOLOGY LEADER
APPOINTS AAMIR KHAN AS ITS BRAND
AMBASSADOR FOR MOBILE PHONES
New, spunky, tagline - 'Next is What ?'. It is
being used in all of 'Samsung Mobiles'
communication material.
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STRATEGIC ALLIANCE
To design a range of phones for both GSM
and CDMA networks using the Microsoft
Mobile Explorer
Alliance with Giorgio Armani to produce highend luxury phone
Alliance with ARM(U.K.) to become world
leader in providing ICs
Manufacturing plant in India & china
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SONY ERICSSON
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SONY ERICSSON
Sony Ericsson Mobile Communications, a jointventure between Sony Corp and Ericsson(2001)
It is a 50:50 joint venture between Ericsson AB
and Sony Corporation.
The collaboration between Ericsson and Sony
started with the aim to provide the best mobile
solutions, through combining Ericssons strong
position within mobile technologies and Sonysexpertise in consumer electronics.
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SONY ERICSSON
Sony ericsson presently holds the 5th
position in mobile industry.
The new venture employed 1000
employees from Sony and 2500 from
Ericsson.
Some of their major rivals are Nokia ,
Motorola, Samsung.
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ALLIANCE STRATEGY
SONY ERICSSON
Knowledge
Add-on & apps.
Strong financial support
communication technology
interconnectivity with the
providers.
Lower cost structure for
sony
Re-enter U.S.
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BUSINESS LEVEL STRATEGY
Communication Entertainment Brand
Focus On Quality
Focus on Smart Phones
Build Value Market Share
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VALUE CHAIN
Upgradetechnology to reduce co2 emissions
Infrastructure
Human
Resource
Management
Technology
Development
PRIMARY
ACTIVITIES
5 yr. technology deal with HP.
Reverse
logistics
Outsource
manufac. To
developing
countries
Quality service
Inbound
Logistics
Operations Outbound
Logistics
Marketing /
Sales
Service
SUPPORT
ACTIVITIES
Targeting
value seeking
customers
Leaner fitter
and more
responsive
org.
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VIRU
Valuable- Brand name
Rare- Sound quality
Costly to imitate- Greenheart Initiative
Unsubstitutable- Camera
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LAUNCH OBJECTIVES
Capture 10% market share in the US Smartphone
market over a course of two years
Extend Apples brand name and build an image of
innovation, quality and value
Satisfy the needs and wants of Smartphone customers
and guarantee satisfaction through value delivery
Manage a successful, focused launch without budgetary
wastages
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CORPORATE LEVEL STRATEGY (1)
Growth Strategies
Concentration Diversification
Horizontal Growth Concentric
External Mechanisms
Strategic Alliances
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CORPORATE LEVEL STRATEGY (2)
Stability Strategies
Profit Strategies
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COMPETITIVE STRATEGY
Market Dominance Strategy Nicher
Innovation Strategies Pioneers
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BUSINESS LEVEL STRATEGY (1)
Focus-Differentiation
Strategy
A narrow market niche
with unique needs
Premium Price to target
high-end consumers ,
business market
Broad-Differentiation
Strategy Offer more products to
a broad of buyers
Deliver value to
customers by
differentiating
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BUSINESS LEVEL STRATEGY (2)
Specific Strategies
Dominate a niche Outsource production process Be an innovator
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INTERNATIONAL ENTRY STRATEGY
Licensing
Reliance, Wal-Mart, Best Buy
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VRIO
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THANK YOU