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Mobile Television and Its Impact on Business

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    Mobile television andit s impact on business

    The big picture onsmall screen opportunities

    Media & Entertainment

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    Whether it s the t raditional press and broadcast media, or the multitude of new media, audiences

    now have more choice than ever before. For media and entertainment companies, integration and

    adaptability are becoming critical success factors. Ernst & Youngs Global Media & Enter tainment

    Center brings together a worldwide team of thousands of professionals with the industry knowledgeto help you achieve your potential a team with deep technical experience in providing assurance,

    tax, t ransaction and advisory services. Our global media and entertainment professionals work to

    anticipate market trends, identify the implications and develop points of view on relevant industry

    issues. Ultimately, it enables us to help you meet your goals and compete more effectively.

    Well use this study and other reports as a means of sharing information with you. It s one of the

    ways Ernst & Young makes a difference.

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    Mobile television and its impact on business

    Contents

    2

    4

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    8

    10

    12

    14

    16

    17

    Mobile TV service delivery

    Introduction

    Mobile TV deployment What success lookslike outside the US

    Three forces driving mass adoption of mobile TV

    Customer acceptance and adoption

    Talking about the generations The ascendance of Y and Z

    So what? The implications of mobile TV forvideo content producers and aggregators

    Whats next?Some recommendations from Ernst & Young

    Contacts

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    Introduction

    The big picture on small screen opportunities

    In Ernst & Youngs 2008 survey of 41 CEOs of global media

    and enter tainment companies,2

    21%thought mobile

    content would be the most likely medium for consumers to

    access entert ainment in t he future. Likewise, such mobile

    manufacturers as Nokia and Ericsson and operators such as

    Sprint and 3Italia have invested in the development of both

    content and technology to support the adoption of mobile

    television.

    There are two key drivers, part icularly in the United States,

    propelling the marketplace toward mass adoption of mobile TV

    and video. One is the maturation of Generation Y (the 18 to

    27-year-olds) and Generation Z (12- to 17-year-olds). The other

    is the convergence of these core elements of t he entertainment

    process (Figure 1):

    Networks1. The deployment of third and fourt h generation

    mobile network technology providing high speed data t ransfer

    with low latency

    Devices2. The adopt ion of converged mobile devices (CMDs)such as the iPhone, Google Phone (G1), Blackberr y Bold

    and Storm, and the Nokia N96with their dramatically

    improved user interfaces, screens, available applications

    and graphics

    Content3. The availability of premium, free-to-air and internet

    mobile content combined with new applications and tools that

    will drive significant new advertising and licensing revenues

    for content producers and broadcasters

    US consumers increasing adoption of mobile TV services will

    present companies with new business opportunities and revenue

    streams, from content licensing to advertising, along with thechallenges that invariably accompany growth. What may be just

    as important, t hese services also will provide media companies

    with direct access to t heir key demographics, Generations Y

    and Z. Enter tainment on the move is already popular. But if

    mobile consumers embrace mobile video in the same way they

    embraced digital music, the entertainment industry is in for a

    sea of change.

    Will they or wont they? And if they do, how far will they go?

    Those were the questions that technology and content providers

    began pondering with the release of the video iPod in 2005,1

    when the mobile TV debate began in earnest. Would consumers

    watch television shows, movies and other entert ainment

    on a small screen? So far, t he answer has been yes. Not a

    resounding one, perhaps, but at least a qualified yes, bolstered

    largely by early adopters. At t he very least, t he infrastructure

    is finally laid out. Broadband is virtually a given for home PCs,

    game consoles and other media devices. This massive increase

    in bandwidth has paved the way for widespread acceptance of

    alternative distribution channels for a variety of content. The

    questions to ponder now are more about how much money

    consumers will spend on mobile technology and content

    and what successful companies are or should be doing to

    maximize their revenue from t his burgeoning base.

    Mass mobileTV adopt ion

    Content

    Networks Devices

    1 Cool, a video iPod. Want to watch Lost? New York Times, 16 October 2005, viaDow Jones Factiva.

    2 Ernst & Young, Fast forward: How CEOs are balancing the transition to the digital future,October 200 8.

    2

    Figure 1

    Global Media & Enter tainment Center

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    3

    Advertising will be a dominant business model for monetizing

    mobile TV in the short- to mid-term, with ad-supported content

    models driving a much faster consumer acceptance rate and

    wider use of mobile video and TV. Mobile TV advertising will

    broaden the content owners advertising platform offerings,

    presenting a new and more valuable way to enhance media

    companies cost per thousand impressions (CPMs) for cross-

    platform advert ising sales. And with the increased bandwidth

    available with G3 and G4 technologies, consumers will be able to

    download videos to t heir mobile devices from online websites.

    That makes content companies much more empowered

    within the mobile distr ibution chain as they can provide

    videos directly to the consumer without having to negotiate

    licensing or carr iage agreements with the mobile operators.

    Galvanizing these new and potentially lucrative

    opport unities, however, will require expanded ad sales

    capabilities that stretch the boundaries of currentprocesses, technologies and people across all functional

    areas of t radit ional media companies.

    Mobile television and its impact on business

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    Global Media & Enter tainment Center

    There is little doubt that consumers are rapidly adopting

    technologies and services that blur t he lines between

    entertainment and communication. With the maturing of a

    generation raised on the concept of anytime, anywhere,

    anyhow media consumption combined with the convergence

    of mobile network infrastructure, next-generation handsets and

    enhanced content, mobile TV represents a lucrative opportunit y

    for media and enter tainment companies as well as mobile

    network operators (MNOs). Analysts estimate that in t he United

    States, mobile TV viewers will grow from 24 million in 2008 to

    47 million in 2012, a 17%compound annual growth rate (CAGR).

    (Figure 2)

    Likewise, revenue from mobile TV services will experience

    corresponding growth dur ing the same period, from under

    $1 billion in 2008 to almost $1.7 billion in 2012.3

    (Figure 3)

    Some analysts are forecasting even larger mobile TV sales.

    As the demand increases, so do the delivery methods available

    to consumers. Currently there are three primary models for

    delivering TV programming to mobile handsets premium

    services, ad-supported services and a hybrid of the t wo.

    Premium services. This model requires a fee to be paid by

    the end-user to receive television content which is delivered via

    their MNOs network. Qualcomms MediaFLO is the exception to

    this model, delivering their TV programming over the wireless

    network they own and operate. Such content producers as

    MTV Networks or ESPN license their programming to a content

    aggregator (e.g., MediaFLO or MobiTV), which contract s with

    a mobile network operator for content delivery. The MNOs act

    as the front-end for the service, arranging for end-user billing

    and providing customer service. Mobile users pay a premium

    fee to t he MNOs for access to the TV programming. This is the

    dominant model in the US today, with consumers paying from

    $10 to $30 per month to receive live, streamed or on-demand

    programming via their mobile devices.

    Mobile TV service delivery

    0

    10

    20

    30

    40

    50

    2007 2008 2009 2010 2011 2012

    15.2

    24.3

    35.0

    41.8

    45.746.5

    Figure 2

    US mobile TV and video users, 2007-2012 (M)

    Ovum, Wireless content forecasts and methodology, May 2008

    Figure 3

    US mobile TV and video revenue, 2007-2012 ($M)

    Ovum, Wireless content forecasts and methodology, May 2008

    0

    400

    800

    1,200

    1,600

    2,000

    2007 2008 2009 2010 2011 2012

    516

    794

    1,083

    1,400

    1,6041,697

    3 Ovum, Wireless content forecasts and methodology, May 2008 .

    4

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    Mobile television and its impact on business 5

    Ad-support ed services. With this model, consumers can

    use their mobile device to receive broadcast television

    signals sent directly f rom their local TV stations. While

    no intermediary (e.g., MNO) is necessary to provide or

    deliver the content, an MNO may charge a nominal fee to

    the end-user for equipping their mobile device with the

    necessary chip to receive the broadcast TV signal. This

    model is based on the t radit ional television broadcast

    model whereby the local station pays to license content

    (e.g., syndicated programming) or produce their own

    content (e.g., news broadcasts) and receives revenue from

    advertisers based on the number of viewers.

    Hybrid of ad-support ed and premium. This combo

    model requires the consumer to pay a premium for

    receipt of the content and also includes some amount of

    advertising. MobiTV, one of the two major TV programming

    aggregators in the US and Canada, is an example of the

    hybrid model. They not only receive a subscription fee

    for the use of the service but they also sell advertising.According to their latest report , approximately 10%of their

    revenue is earned via advert ising.

    In an effort to accelerate the ad-supported model and

    make mobile TV a viable business opportunit y, more

    than 800 TV broadcasters in the US have joined together

    to form the Open Mobile Video Coalition (OMVC). The

    OMVCs mission is to jump-star t the process of creating a

    new technical standard that would enable mobile phone

    users to receive digital t elevision signals from local TV

    stations. The group believes the underlying technology

    within the US has to be one standard if t hey want to

    seize an opportunity of this scale4

    and their Advanced

    Television Systems Commit tee will select that standard.

    At the International Consumer Electronics Show on

    9 January 2009, the OMVC announced their intention

    to launch mobile, digital television service from 63 TV

    stations in 22 markets, covering 35%of US televisionhouseholds. Among the 63 stations are 14 NBC

    affi liates, 9 ABC affi liates, 9 CBS affi liates and 5 FOX

    affi liates.5

    Consumers continue to make it clear that they want

    access to content anyt ime, anywhere and with relative

    ease. Although all three methods for delivering on-

    demand content will gain some traction in the mobile

    TV marketplace, it will likely be the ad-supported,

    free-to-air broadcast TV service that ultimately drives

    mass consumer adoption in the US. With consumers

    reluctant to pay for subscription-based content, online

    advertising has become the dominant business model.

    This trend is demonstrated by numerous online

    content of ferings, from AOLs removal of it s walled

    garden approach to content to t he New York Times

    multiple attempts to launch subscription services.

    Both services have since adopted advertising-

    supported models.6

    And since consumers are

    accustomed to seeing advert ising while viewing

    television, this business model will be consistent

    with their non-mobile media experience.

    4 Mobile videos final front ier, Telephony, 1 November 2008, via Dow Jones Factiva, 2 008 Penton Business Media; Mobile DTV 101, Open Mobile Video Coalition website, www.openmobi levideo.com/about%2Dmobile%2Ddtv/mobile%2Ddtv%2D101/ , accessed13 November 2008 .

    5 OMVC demonstrates future of mobile DTV and details init ial broadcaster roll-out plans,Business Wire, 8 J anuary 200 9, via Dow Jones Factiva.

    6 New York Times dumps paid for content , Brand Republic, 19 September 2007, via Dow JonesFactiva; AOL flips business, offers service for free, CMP TechWeb, 2 August 2006, via DowJones Factiva.

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    Of the key markets that have seen widespread adoption of

    mobile TV, Japan and South Korea stand out . These two

    countr ies have successfully implemented ad-support ed, free-

    to-air broadcasting of mobile television. In Japan, television

    broadcasters send their signals to viewers using the free-to-

    air 1Seg technology, based on the Integrated Services Digital

    Broadcasting-Terrestr ial (ISDB-T) standard. ISDB-T uses 6MHz

    bandwidth channels divided into 13 segments.

    A high definition television (HDTV) broadcast signal utilizes 12 of

    those segments, leaving the remaining one segment for mobile

    content. Hence the name 1-segment, or 1Seg.7

    Broadcasters

    deployed 1Seg for mobile viewers in April 20 06. Over 41 million

    1Seg handsets have been shipped since tracking began in

    June 2006 and the country now has nearly 70 million viewers

    of mobile television. In August 20 08, 1Seg-enabled handsets

    accounted for 85%of all mobile phones shipped within t he

    country.8

    (Figure 4)

    South Korea deployed its Terrestrial-Digital Multimedia

    Broadcasting (T-DMB) service in 2005 and has since grown its

    audience to more than 18 million viewers of free-to-air content

    roughly 38%of the populat ion. MNOs such as SK Telekom have

    entered the mobile TV arena by offering on-demand television

    content over t heir 3G wireless networks via subscription or on a

    pay-per-use basis. Although operators report t hat approximately

    two million users watch video clips that they download to their

    phones, the predominant method for mobile TV viewing is still

    the free-to-air T-DMB service.9

    3Italia, an MNO in Italy, successfully launched a mobile TV

    service using the Digital Video Broadcasting Handheld (DVB-H)

    technology in 20 06. More than 100,000 people signed up within

    six weeks of its launch to watch live the World Cup action; t he

    company now report s over 850,000 subscribers. 3Italia offers

    12 channels of television programming, including its La3 channel

    for which 75%of the programming is produced by the operator

    in-house. Although the service was originally fee-based, 3Italia

    announced in June 2008 t hat it would make its programming

    available for free between the hours of 0800 and midnight to

    spur additional demand for the service.

    As these case studies from Japan, South Korea and Italy

    illustrate, the ad-supported model drives significant consumer

    adoption and, in turn, advances the business opportunit ies to

    those along the mobile TV value chain. That said, these three

    markets are the exception rather than the rule, with adoption

    worldwide happening at a far slower pace.

    Mobile TV deployment What success looks likeoutside the US

    7 Ovum, Mobile TV in Japan, February 20 08; Broadcasting: does mobile matter? Marketing,17 September 200 8, via Dow Jones Factiva. Technology (A special report): Homeentertainment coming to a t iny screen near you, The Wall Street Journal,8 December 2008, via Dow Jones Factiva, 2008 Dow Jones & Company, Inc.

    6

    8 Japan sees domestic mobile phone shipments decline in 1h 2008, MIC - Asia Express,22 August 2 008 , via Dow Jones Factiva, 20 08 Market Intelligence Center; Japan mobilephone shipments down 48 pct in Aug., Jij i Press English News Service, 8 October 20 08, viaDow Jones Factiva; Broadcasting: does mobile matt er? Marketing, 17 September 2008, viaDow Jones Factiva.

    9 Four standards currently propel mobile TV, Microwaves & RF, 1 March 2008 , via DowJones Factiva.

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    Ovum, Mobile TV in Japan, February 2008 ; Japan sees domestic mobile phone shipmentsdecline in 1H 2008, MIC - Asia Express, 22 August 200 8, via Dow Jones Factiva, 2008. MarketIntelligence Center; Japan mobile phone shipments down 48 pct in Aug., Jij i Press English News

    Service, 8 October 2 008 , via Dow Jones Factiva; Japan mobile phone shipments down 10 .7 pct inMay , Jij i Press English News Service, 8 July 2 008 , via Dow Jones Factiva; Japan mobile phone

    Mobile television and its impact on business 7

    Figure 4

    Accumulated shipments of 1Seg handset s (M)

    40

    35

    30

    25

    20

    15

    10

    5

    0

    45

    2 2 23 3

    45

    7

    8 8

    10

    1213

    14 15

    18

    20

    23

    26

    28

    31

    33

    37

    4041

    Aug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

    2006 2007 2008

    shipments up 7.6 pct in J an., Jij i Press English News Service, 10 March 200 8, via Dow JonesFactiva; Shipments of mobile phones with digital TV funct ion surpass 20 mil., NTT Topics, 18February 200 8, via Dow Jones Factiva, 2008 Gale Group Inc.; JijiPress daily Japan business

    news briefs (JAN. 16), Jij i Press English News Service, 16 January 2008 , via Dow Jones Factiva;Japans mobile phone shipments down 30.4 pct in Oct., Jij i Press English News Service, 11December 2007, via Dow Jones Factiva.

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    Mobile television and its impact on business 9

    11 MTV Networks launches its first ever ads on premium mobile VOD, PR Newswire (U.S.),11 September 20 08, via Dow Jones Factiva.

    12 iPhone 3G, Apple website, www.apple.com/iphone/ , accessed 6 February 200 9.

    On-demand cont ent . As with any emerging platform,

    the ability to supply consumers with compelling content is

    crucial to sustaining and accelerating growth. And one of

    the features that makes content compelling is the speed

    and ease with which consumers can access it. The flurry

    of activity from the MNOs and media and enter tainment

    companies str iving to provide mobile TV and video is

    representative of the increased focus on giving these

    consumers what they want.

    Premium content providers, such as MobiTV and

    MediaFLO, have invested heavily in acquir ing short-form

    content, opt imized for small screens and targeted toward a

    part icularly youthful audience. Content creators like MTV

    Networks are embracing this new licensing and distr ibution

    platform at an accelerated pace MTV Networks has

    more than 80 distr ibution deals and 40 on-demand and

    streaming mobile video services worldwide.11

    Wide scale availability of t hird-party device applications,

    such as the 15,000 applications currently available for

    the Apple iPhone,12

    enable users to access video content

    beyond that which is offered by the mobile operator.

    These applications represent a material shift a real

    paradigm shift in how consumers access content f rom

    their devices. They are now able to bypass the mobile

    operator s subscription-based video services in favor of

    video content that is being delivered by sites supported by

    an advertising-based business model (e.g., Joost).

    As the effor ts surrounding the development of network

    infrastructure, mass introduction of multifunctional mobile

    devices and compelling content all align, mobile TV in the

    US is poised for mass consumer adoption.

    The stage is set for new opportunities among telecommunications

    and media and entertainment companies. But their audience is an

    elusive one, even in the best of t imes. Now, divining their needs

    and delivering the products they want are challenges that likely

    have been eclipsed by the challenge of retaining jobs and staying

    afloat in this turbulent economic climate.

    0

    100

    200

    300

    400

    2007 2008 2009 2010 2011 2012

    Figure 7

    Worldwide converged mobile device (CMD) shipments (M)

    IDC, Worldwide converged mobile device 200 8-201 2 f orecastupdate, September 2008, Document #214292.

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    Global Media & Enter tainment Center

    Customer acceptance and adopt ion

    US customers have not responded at t he speed of t heir

    counterparts in Japan, South Korea and Italy. Why not? What is

    standing in the way of all-out acceptance of mobile TV? A 2007

    survey by Yankee Group Research (considerably in advance of

    the economic downturn) suggested a range of reasons from

    battery usage and screen size to subscript ion costs and higher

    monthly fees. (Figure 8)13

    The reticence may not be an all-American issue. A European

    survey that same year also found that lack of interest and high

    cost were preventing mobile TV adoption. Among the European

    mobile users aged 16 and older that responded, 53%said

    they had no interest in watching mobile TV and 74%were not

    interested in watching free ad-supported programming over

    their mobile phones.14

    Of those that do subscribe to mobile TV, most prefer to view

    short clips rather than full-length programs. Early results have

    shown viewers typically watch for an average of 34 minutes per

    week.15

    Short movies, news, cartoons and sport highlights would

    therefore make excellent content for mobile TV. (Figure 9)

    10

    13 Yankee Research Group, Inc., Anywhere consumer: 2007 US entertainment survey, December2007.

    14

    New survey by Mobixell shows potential for ad-sponsored content in rich media services likeMMS and mobile video clips, PR Newswire (U.S.), 2 J une 2008, via Dow Jones Factiva.

    News video clips

    Music video clips

    Sports video clips

    Comedy/entertainmentvideo clips

    Live TV shows

    Weather video clips

    Other types ofvideo clips

    Live TVcomedy/entertainment

    Live TV sports

    24%

    21%

    18%

    11%

    6%

    5%

    3%

    3%2%

    2% 1%

    Live TV weather

    Live TV music

    Figure 9

    Content t ypes preferred by cur rent mobile video users

    IDC, US mobile television and commercial video 2008 -2012 forecast, May 20 08, Document#212089

    Time and technology may have worked their magic, however,

    and despite these reports of tepid interest for mobile TV, the

    landscape is changing. Historically, the viewing experience was

    suboptimal. Small screens with slow response times, content

    that was difficult to access and manage, and high-cost monthly

    subscript ion models with limited content were drawbacks that

    stymied adoption.

    Todays converged devices are more aesthetically appealing,

    with larger screens and sharper graphics for a better viewing

    experience; traction of ad-supported business models,

    particularly free-to-air; and content that meets consumers

    demands, such as short-clips and live sport ing events. This new

    landscape fuels strong adoption trends and will provide fert ile

    ground for mobile TV to flourish.

    The current economic crisis must be factored into any

    forecasts of mobile TV uptake rates, especially given recent

    announcements of decreasing handset sales from some of the

    major device manufacturers.16

    However, downward market

    cycles do eventually recover and more favorable economic

    conditions may spur the eventual upswing in mobile video.

    15 IDC, US mobile television and commercial video 20082012 forecast, May 2008, Document#212089.

    16

    1,70 0 jobs t o vanish as Nokia retrenches, International Herald Tribune, 18 March 2009, viaDow Jones Factiva, 2009 The New York Times Company; Sony Ericsson issues profit warningas mobile phone sales slump, Guardian Unlimited, 20 March 2009 , via Dow Jones Factiva.

    Figure 8

    Why arent you int erested in subscribing to a mobile TV service?

    Note: Multiple responses allowed.Source: Yankee Group Research, Inc., Anywhere consumer: 2007 US entertainment survey, December 2007 .

    0% 20% 40% 60% 80% 100%

    Dont want video on mobile phone

    Dont want to pay a monthly fee

    Screen t oo small

    Too expensive

    Already pay too muchfor wireless services

    Will eat up battery

    76%

    68%

    59%

    45%

    41%

    35%

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    Mobile television and its impact on business 11

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    Global Media & Enter tainment Center12

    With their increasingly advanced media and mobile habits, t he

    18 to 27-year-olds of Generation Y and the 12 to 17-year-olds

    of Generation Z play a major role in mobile TV adoption in t he

    US. Gen Y already spends more t ime with interactive media than

    their older counterpart s of 30 and above. They are active phone

    users and twice as likely as the general population to watch

    videos on their phones,17

    spending 20%more time with media

    and with their cell phones each week than US adults in general.

    (Figure 10)

    Whats especially interesting is that they may be more amenable

    to the idea of ad-supported content. A study conducted in the UK

    found that younger adults were willing to watch short targeted

    ads in exchange for discounted or free mobile TV. Not so for

    adults. The results of a similar survey indicated that the majority

    of adult users would not be interested in ad-supported video.18

    Teenagers are a key mobile demographic in the US, with over

    70%adoption reported in 2007.19

    This generation, which grew

    up using small-screen, hand-held gaming devices such as the

    Nintendo DS, is very comfortable using a mobile device for

    more than simply making phone calls. According to reports,

    teens send or receive seven times more mobile texts than calls

    and are more likely to access the internet for entertainment

    and information purposes with their phone than the average

    mobile user.20

    As Generations Y and Z grow older and their spending power

    increases, mobile television adoption should accelerate within

    the US. With the I want it now bat tle cry of the consumer

    ringing in their ears, content producers and advertisers must

    prepare to leverage the mobile TV platform to its best advantage

    to engage and entertain these mobile evolutionaries.

    Talking about the generations The ascendance of Y and Z

    Figure 10

    Hours spent on interact ive mediaHours per week (Gen Y vs. all adult s)

    Forrester Research, Inc., Building Gen Ys multichannel media profi le, 23 May 2008

    0 2 4 6 8 10

    Playing video games

    Use the internetfor personal purposes

    Use a cell phone

    Watching DVDs or VHS

    4.4

    1.8

    8.1

    5.6

    8.9

    4.8

    6

    4.2

    Gen Y (18-27) All adults

    17 Forrester Research, Inc., Building Gen Ys multichannel media profile, 23 May 2008.18 eMarketer, Mobile video and television, August 2 008 , citing data from QuickPlay Media;

    New survey by Mobixell shows potential for ad-sponsored content in rich media services likeMMS and mobile video clips, PR Newswire (U.S.), 2 J une 2008, via Dow Jones Factiva.19 eMarketer, Kids and teens: communications revolutionaries, November 200 8, citi ng data from

    Pew Internet and the National Commission on Writ ing.20 eMarketer, Kids and teens: communications revolutionaries, November 200 8, citi ng data from

    Harris/CTIA and Nielsen Mobile.

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    Mobile television and its impact on business 13

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    Global Media & Enter tainment Center

    So what?The implicat ions of mobile TV forvideo content producers and aggregators

    The tipping point for mobile TV and video has strategic and

    tact ical implications across the entire value chain as well.

    Content producers must be able to create and make available

    compelling content to increase viewing demand and build brand

    loyalty in mobile viewers. Broadcasters must develop the ability

    to optimize their advert ising inventor y. Marketers should develop

    simple, 15- to 30-second advertisements to fi t the attention

    span and smaller viewing screens of mobile TV viewers.

    Most import ant, all members of t he value chain must develop

    the data systems and analysis capabilities to monitor, measure

    and monetize the growing mobile television audience. An

    estimated 10%of incremental revenues are currently attributed

    to inaccurate content and sales report ing.21

    Capturing this

    incremental revenue opportunity, in addition to future revenues,

    means addressing these operational challenges as quickly and

    comprehensively as possible.

    As mobile technology personalizes enter tainment, enables business and influences lifestyles, it becomes more closely entwined with

    everyday life. Likewise, mobile exerts a similar influence on the M&E value chain, inextricably linking businesses and processes from

    creating the content through measuring and monetizing the results.

    21 Mobile videos final front ier, Telephony, 1 November 2008, via Dow Jones Factiva, 2008Penton Business Media; Mobile DTV 101, Open Mobile Video Coalition website, www.openmobil evideo.com/about %2Dmobile%2Ddtv/mobile%2Ddtv%2D101/ , accessed13 November 2008 .

    14

    Develop/acquire video content

    that addresses unique mobile

    market demands

    Design website video

    content to work on mobile

    applications

    Ensure content is tagged

    and available to be used in

    formats appropriate to mobile

    Enable cost-efficient

    content versioning, storage,

    identification, t racking,

    privacy, security and delivery

    Secure the legal rights to use

    content in mobile formats

    Contentcreation

    Distributionand delivery

    Audienceaggregation

    Reporting,measurementand analysis

    BandwidthStorageAccess

    Connectivity

    ControlAdaptability

    ChoiceSpeed

    Consumerforces

    Technology

    forces

    Ernst & Young media and entert ainment value chain

    Leverage mobile

    operator inf rastructure

    to explore new business

    models

    Deliver video content

    tailored to mobile

    platform and markets

    Ensure website

    infrastructure is mobile

    compatible

    Develop capabilities to

    deliver and synchronize

    advertising across

    mobile, online and

    traditional platforms

    Determine opt imal CPMs

    for mobile video ads and

    ensure sales force is t rained

    to sell mobile video ads

    Leverage mobile audience

    to access a new consumer

    base with products tailored

    for previously untapped

    markets

    Explore new business

    models to push more

    content and build new

    consumer base

    Access previously untapped

    markets to build a broader

    global presence

    Ensure sales systems can

    support mobile operator

    sales feeds

    Ensure sales/royalty

    systems can apportion

    revenues for new business

    models (e.g., advertising,

    subscriptions)

    Ensure that finance systems

    can capture and report on

    new revenue streams

    Develop capability to report

    sales and measure product

    ROI across mobile, internet

    and traditional businesses

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    Mobile television and its impact on business 15

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    All narrative aside, the simple proposition is that mobile TV

    presents a $1.7 billion opportunity22

    and maybe even more.

    Asking some key questions can help you determine how

    prepared your company is to take advantage of t his opportunity.

    Do you have a clearly articulated strategy that leverages

    the global reach, untapped markets and new consumers

    accessible through mobile video distribution networks?

    Are you developing new products and services that address

    the unique features of mobile markets?

    Do you have a strong sense regarding which business models

    will opt imize your revenues from your mobile products?

    Are you building an integrated operational business plan

    (across business units or brands) that maximizes your content

    and infrastructure investments?

    Are you conducting mult i-platform data capture and analysis

    of customer viewing, engagement, impact, behavior, targeting

    and purchase transactions?

    Do you know that your new partners are report ing and paying

    accurately on the sale of your content?

    Do you have accurate end-to-end cost transparency and

    controls?

    Can you develop t imely, achievable operational management

    reporting and analysis?

    Do you have accurate demand forecasting, planning and

    pricing analysis at a platform, device, network, geographic or

    demographic level?

    Can you ensure responsive content management and rights

    clearances?

    Are the sales feeds from your new distr ibution channels

    integrated into your sales and royalty processing systems?

    Are you able to conduct reliable revenue recognition and

    streamlined transaction reporting, billing and collection?

    Whats next?Some recommendat ions from Ernst & Young

    16

    22 Ovum, Wireless content forecasts and methodology, May 2008 .

    Given the existing acceptance level, we look for mobile

    television in the US to really take off in the 2009-2012 period,

    predominately supported by advert ising. As content companies

    increasingly leverage a direct-to-consumer model via their

    websites, look for an increase in margins as well as in consumer

    access. Taking full advantage of this opportunity requires media

    and entertainment companies to develop mobile strategies that

    involve adapting current systems, processes and people across

    all funct ional areas of traditional media companies. What we

    may also see intensify is the batt le between tradit ional media

    giants, new media companies that didnt even exist a few years

    ago and telecom operators all vying for their share of this

    surging, emerging market opportunity. The likely winners will be

    the enterprises that can deploy these enhanced technological

    capabilit ies to make their programming and associated

    advertising more att ractive and accessible to consumers and

    thus more valuable to advertisers, gett ing the most f rom this

    distribution platform and its shape-shifting audience. The

    challenge now is how to priori tize.

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    Mobile television and its impact on business

    Contacts

    Telephone Email

    Global Media and Entertainment Center

    John Nendick, Global Sector leader (Los Angeles, US) + 1 213 977 3188 [email protected]

    Sylv ia Ahi Vosloo, Associate Director, Market ing (Los Angeles, US) + 1 213 977 4371 sylv [email protected]

    Karen Angel, Global Implementat ion Director (Los Angeles, US) + 1 213 977 5809 [email protected]

    Beth Bemis, Global Markets leader (Los Angeles, US) + 1 213 977 3208 [email protected]

    Heat her Briggs, M&E Senior Manager (Los Angeles, US) + 1 213 977 4219 heat [email protected]

    Mike Fischer, M&E leader (New York, US) + 1 212 773 7553 [email protected]

    Yooli Ryoo, Knowledge Manager (Los Angeles, US) + 1 213 977 4218 [email protected]

    Peri Shamsai, M&E Senior Manager (New York, US) + 1 212 773 9172 [email protected]

    Pam Walker, Events Coordinator (Los Angeles, US) + 1 213 977 3046 [email protected]

    Global Area Leaders and Advisory Panel Members

    Farokh T. Balsara (Mumbai, India) + 91 22 4035 6550 [email protected]

    Mark Besca (New York, US) + 1 212 773 3423 [email protected]

    Neal Clarance (Vancouver, Canada) + 1 604 648 3601 [email protected]

    Noriharu Fujita (Tokyo, Japan) + 813 3503 1355 [email protected]

    David McGregor (Melbourne, Aust ralia) + 613 9288 8491 [email protected]

    Gerhard Mueller (Munich, Germany) + 49 891 4331 13108 [email protected]

    Bruno Perrin (Paris, France) + 33 1 46 93 6543 [email protected]

    Michael Rudberg (London, England) + 44 207 951 2370 [email protected]

    Global Service Line Leaders and Advisory Panel Members

    Thomas J. Connolly, Global M&E Transaction Advisory Services leader + 1 212 773 7146 [email protected]

    Alan Luchs, Global M&E Tax leader + 1 212 773 4380 alan.luchs @ey.com

    Paul Macaluso, Global M&E Transact ion Advisory Services leader + 1 213 240 7040 [email protected] Pimlott , Global M&E Tax leader + 1 213 977 7721 [email protected]

    Gregg Suther land, Global M&E Business Advisory Services leader + 1 720 931 4435 gregg.suther [email protected]

    Advisory Panel Members

    Howard Bass + 1 212 773 4841 [email protected]

    Glenn Burr + 1 213 977 3378 [email protected]

    Vincent de La Bacheler ie, Global Telecommunicat ions leader + 33 1 46 93 6205 vincent .de.la.bacheler ie@f r.ey.com

    Rick Fezell, Global Technology leader + 1 408 947 6568 [email protected]

    Bud McDonald + 1 203 674 3510 [email protected]

    Tim Teagle + 1 213 977 3216 t [email protected]

    Ken Walker + 1 805 778 7018 [email protected]

    17

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