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Mobile television andit s impact on business
The big picture onsmall screen opportunities
Media & Entertainment
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Whether it s the t raditional press and broadcast media, or the multitude of new media, audiences
now have more choice than ever before. For media and entertainment companies, integration and
adaptability are becoming critical success factors. Ernst & Youngs Global Media & Enter tainment
Center brings together a worldwide team of thousands of professionals with the industry knowledgeto help you achieve your potential a team with deep technical experience in providing assurance,
tax, t ransaction and advisory services. Our global media and entertainment professionals work to
anticipate market trends, identify the implications and develop points of view on relevant industry
issues. Ultimately, it enables us to help you meet your goals and compete more effectively.
Well use this study and other reports as a means of sharing information with you. It s one of the
ways Ernst & Young makes a difference.
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Mobile television and its impact on business
Contents
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4
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10
12
14
16
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Mobile TV service delivery
Introduction
Mobile TV deployment What success lookslike outside the US
Three forces driving mass adoption of mobile TV
Customer acceptance and adoption
Talking about the generations The ascendance of Y and Z
So what? The implications of mobile TV forvideo content producers and aggregators
Whats next?Some recommendations from Ernst & Young
Contacts
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Introduction
The big picture on small screen opportunities
In Ernst & Youngs 2008 survey of 41 CEOs of global media
and enter tainment companies,2
21%thought mobile
content would be the most likely medium for consumers to
access entert ainment in t he future. Likewise, such mobile
manufacturers as Nokia and Ericsson and operators such as
Sprint and 3Italia have invested in the development of both
content and technology to support the adoption of mobile
television.
There are two key drivers, part icularly in the United States,
propelling the marketplace toward mass adoption of mobile TV
and video. One is the maturation of Generation Y (the 18 to
27-year-olds) and Generation Z (12- to 17-year-olds). The other
is the convergence of these core elements of t he entertainment
process (Figure 1):
Networks1. The deployment of third and fourt h generation
mobile network technology providing high speed data t ransfer
with low latency
Devices2. The adopt ion of converged mobile devices (CMDs)such as the iPhone, Google Phone (G1), Blackberr y Bold
and Storm, and the Nokia N96with their dramatically
improved user interfaces, screens, available applications
and graphics
Content3. The availability of premium, free-to-air and internet
mobile content combined with new applications and tools that
will drive significant new advertising and licensing revenues
for content producers and broadcasters
US consumers increasing adoption of mobile TV services will
present companies with new business opportunities and revenue
streams, from content licensing to advertising, along with thechallenges that invariably accompany growth. What may be just
as important, t hese services also will provide media companies
with direct access to t heir key demographics, Generations Y
and Z. Enter tainment on the move is already popular. But if
mobile consumers embrace mobile video in the same way they
embraced digital music, the entertainment industry is in for a
sea of change.
Will they or wont they? And if they do, how far will they go?
Those were the questions that technology and content providers
began pondering with the release of the video iPod in 2005,1
when the mobile TV debate began in earnest. Would consumers
watch television shows, movies and other entert ainment
on a small screen? So far, t he answer has been yes. Not a
resounding one, perhaps, but at least a qualified yes, bolstered
largely by early adopters. At t he very least, t he infrastructure
is finally laid out. Broadband is virtually a given for home PCs,
game consoles and other media devices. This massive increase
in bandwidth has paved the way for widespread acceptance of
alternative distribution channels for a variety of content. The
questions to ponder now are more about how much money
consumers will spend on mobile technology and content
and what successful companies are or should be doing to
maximize their revenue from t his burgeoning base.
Mass mobileTV adopt ion
Content
Networks Devices
1 Cool, a video iPod. Want to watch Lost? New York Times, 16 October 2005, viaDow Jones Factiva.
2 Ernst & Young, Fast forward: How CEOs are balancing the transition to the digital future,October 200 8.
2
Figure 1
Global Media & Enter tainment Center
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3
Advertising will be a dominant business model for monetizing
mobile TV in the short- to mid-term, with ad-supported content
models driving a much faster consumer acceptance rate and
wider use of mobile video and TV. Mobile TV advertising will
broaden the content owners advertising platform offerings,
presenting a new and more valuable way to enhance media
companies cost per thousand impressions (CPMs) for cross-
platform advert ising sales. And with the increased bandwidth
available with G3 and G4 technologies, consumers will be able to
download videos to t heir mobile devices from online websites.
That makes content companies much more empowered
within the mobile distr ibution chain as they can provide
videos directly to the consumer without having to negotiate
licensing or carr iage agreements with the mobile operators.
Galvanizing these new and potentially lucrative
opport unities, however, will require expanded ad sales
capabilities that stretch the boundaries of currentprocesses, technologies and people across all functional
areas of t radit ional media companies.
Mobile television and its impact on business
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Global Media & Enter tainment Center
There is little doubt that consumers are rapidly adopting
technologies and services that blur t he lines between
entertainment and communication. With the maturing of a
generation raised on the concept of anytime, anywhere,
anyhow media consumption combined with the convergence
of mobile network infrastructure, next-generation handsets and
enhanced content, mobile TV represents a lucrative opportunit y
for media and enter tainment companies as well as mobile
network operators (MNOs). Analysts estimate that in t he United
States, mobile TV viewers will grow from 24 million in 2008 to
47 million in 2012, a 17%compound annual growth rate (CAGR).
(Figure 2)
Likewise, revenue from mobile TV services will experience
corresponding growth dur ing the same period, from under
$1 billion in 2008 to almost $1.7 billion in 2012.3
(Figure 3)
Some analysts are forecasting even larger mobile TV sales.
As the demand increases, so do the delivery methods available
to consumers. Currently there are three primary models for
delivering TV programming to mobile handsets premium
services, ad-supported services and a hybrid of the t wo.
Premium services. This model requires a fee to be paid by
the end-user to receive television content which is delivered via
their MNOs network. Qualcomms MediaFLO is the exception to
this model, delivering their TV programming over the wireless
network they own and operate. Such content producers as
MTV Networks or ESPN license their programming to a content
aggregator (e.g., MediaFLO or MobiTV), which contract s with
a mobile network operator for content delivery. The MNOs act
as the front-end for the service, arranging for end-user billing
and providing customer service. Mobile users pay a premium
fee to t he MNOs for access to the TV programming. This is the
dominant model in the US today, with consumers paying from
$10 to $30 per month to receive live, streamed or on-demand
programming via their mobile devices.
Mobile TV service delivery
0
10
20
30
40
50
2007 2008 2009 2010 2011 2012
15.2
24.3
35.0
41.8
45.746.5
Figure 2
US mobile TV and video users, 2007-2012 (M)
Ovum, Wireless content forecasts and methodology, May 2008
Figure 3
US mobile TV and video revenue, 2007-2012 ($M)
Ovum, Wireless content forecasts and methodology, May 2008
0
400
800
1,200
1,600
2,000
2007 2008 2009 2010 2011 2012
516
794
1,083
1,400
1,6041,697
3 Ovum, Wireless content forecasts and methodology, May 2008 .
4
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Mobile television and its impact on business 5
Ad-support ed services. With this model, consumers can
use their mobile device to receive broadcast television
signals sent directly f rom their local TV stations. While
no intermediary (e.g., MNO) is necessary to provide or
deliver the content, an MNO may charge a nominal fee to
the end-user for equipping their mobile device with the
necessary chip to receive the broadcast TV signal. This
model is based on the t radit ional television broadcast
model whereby the local station pays to license content
(e.g., syndicated programming) or produce their own
content (e.g., news broadcasts) and receives revenue from
advertisers based on the number of viewers.
Hybrid of ad-support ed and premium. This combo
model requires the consumer to pay a premium for
receipt of the content and also includes some amount of
advertising. MobiTV, one of the two major TV programming
aggregators in the US and Canada, is an example of the
hybrid model. They not only receive a subscription fee
for the use of the service but they also sell advertising.According to their latest report , approximately 10%of their
revenue is earned via advert ising.
In an effort to accelerate the ad-supported model and
make mobile TV a viable business opportunit y, more
than 800 TV broadcasters in the US have joined together
to form the Open Mobile Video Coalition (OMVC). The
OMVCs mission is to jump-star t the process of creating a
new technical standard that would enable mobile phone
users to receive digital t elevision signals from local TV
stations. The group believes the underlying technology
within the US has to be one standard if t hey want to
seize an opportunity of this scale4
and their Advanced
Television Systems Commit tee will select that standard.
At the International Consumer Electronics Show on
9 January 2009, the OMVC announced their intention
to launch mobile, digital television service from 63 TV
stations in 22 markets, covering 35%of US televisionhouseholds. Among the 63 stations are 14 NBC
affi liates, 9 ABC affi liates, 9 CBS affi liates and 5 FOX
affi liates.5
Consumers continue to make it clear that they want
access to content anyt ime, anywhere and with relative
ease. Although all three methods for delivering on-
demand content will gain some traction in the mobile
TV marketplace, it will likely be the ad-supported,
free-to-air broadcast TV service that ultimately drives
mass consumer adoption in the US. With consumers
reluctant to pay for subscription-based content, online
advertising has become the dominant business model.
This trend is demonstrated by numerous online
content of ferings, from AOLs removal of it s walled
garden approach to content to t he New York Times
multiple attempts to launch subscription services.
Both services have since adopted advertising-
supported models.6
And since consumers are
accustomed to seeing advert ising while viewing
television, this business model will be consistent
with their non-mobile media experience.
4 Mobile videos final front ier, Telephony, 1 November 2008, via Dow Jones Factiva, 2 008 Penton Business Media; Mobile DTV 101, Open Mobile Video Coalition website, www.openmobi levideo.com/about%2Dmobile%2Ddtv/mobile%2Ddtv%2D101/ , accessed13 November 2008 .
5 OMVC demonstrates future of mobile DTV and details init ial broadcaster roll-out plans,Business Wire, 8 J anuary 200 9, via Dow Jones Factiva.
6 New York Times dumps paid for content , Brand Republic, 19 September 2007, via Dow JonesFactiva; AOL flips business, offers service for free, CMP TechWeb, 2 August 2006, via DowJones Factiva.
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Global Media & Enter tainment Center
Of the key markets that have seen widespread adoption of
mobile TV, Japan and South Korea stand out . These two
countr ies have successfully implemented ad-support ed, free-
to-air broadcasting of mobile television. In Japan, television
broadcasters send their signals to viewers using the free-to-
air 1Seg technology, based on the Integrated Services Digital
Broadcasting-Terrestr ial (ISDB-T) standard. ISDB-T uses 6MHz
bandwidth channels divided into 13 segments.
A high definition television (HDTV) broadcast signal utilizes 12 of
those segments, leaving the remaining one segment for mobile
content. Hence the name 1-segment, or 1Seg.7
Broadcasters
deployed 1Seg for mobile viewers in April 20 06. Over 41 million
1Seg handsets have been shipped since tracking began in
June 2006 and the country now has nearly 70 million viewers
of mobile television. In August 20 08, 1Seg-enabled handsets
accounted for 85%of all mobile phones shipped within t he
country.8
(Figure 4)
South Korea deployed its Terrestrial-Digital Multimedia
Broadcasting (T-DMB) service in 2005 and has since grown its
audience to more than 18 million viewers of free-to-air content
roughly 38%of the populat ion. MNOs such as SK Telekom have
entered the mobile TV arena by offering on-demand television
content over t heir 3G wireless networks via subscription or on a
pay-per-use basis. Although operators report t hat approximately
two million users watch video clips that they download to their
phones, the predominant method for mobile TV viewing is still
the free-to-air T-DMB service.9
3Italia, an MNO in Italy, successfully launched a mobile TV
service using the Digital Video Broadcasting Handheld (DVB-H)
technology in 20 06. More than 100,000 people signed up within
six weeks of its launch to watch live the World Cup action; t he
company now report s over 850,000 subscribers. 3Italia offers
12 channels of television programming, including its La3 channel
for which 75%of the programming is produced by the operator
in-house. Although the service was originally fee-based, 3Italia
announced in June 2008 t hat it would make its programming
available for free between the hours of 0800 and midnight to
spur additional demand for the service.
As these case studies from Japan, South Korea and Italy
illustrate, the ad-supported model drives significant consumer
adoption and, in turn, advances the business opportunit ies to
those along the mobile TV value chain. That said, these three
markets are the exception rather than the rule, with adoption
worldwide happening at a far slower pace.
Mobile TV deployment What success looks likeoutside the US
7 Ovum, Mobile TV in Japan, February 20 08; Broadcasting: does mobile matter? Marketing,17 September 200 8, via Dow Jones Factiva. Technology (A special report): Homeentertainment coming to a t iny screen near you, The Wall Street Journal,8 December 2008, via Dow Jones Factiva, 2008 Dow Jones & Company, Inc.
6
8 Japan sees domestic mobile phone shipments decline in 1h 2008, MIC - Asia Express,22 August 2 008 , via Dow Jones Factiva, 20 08 Market Intelligence Center; Japan mobilephone shipments down 48 pct in Aug., Jij i Press English News Service, 8 October 20 08, viaDow Jones Factiva; Broadcasting: does mobile matt er? Marketing, 17 September 2008, viaDow Jones Factiva.
9 Four standards currently propel mobile TV, Microwaves & RF, 1 March 2008 , via DowJones Factiva.
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Ovum, Mobile TV in Japan, February 2008 ; Japan sees domestic mobile phone shipmentsdecline in 1H 2008, MIC - Asia Express, 22 August 200 8, via Dow Jones Factiva, 2008. MarketIntelligence Center; Japan mobile phone shipments down 48 pct in Aug., Jij i Press English News
Service, 8 October 2 008 , via Dow Jones Factiva; Japan mobile phone shipments down 10 .7 pct inMay , Jij i Press English News Service, 8 July 2 008 , via Dow Jones Factiva; Japan mobile phone
Mobile television and its impact on business 7
Figure 4
Accumulated shipments of 1Seg handset s (M)
40
35
30
25
20
15
10
5
0
45
2 2 23 3
45
7
8 8
10
1213
14 15
18
20
23
26
28
31
33
37
4041
Aug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2006 2007 2008
shipments up 7.6 pct in J an., Jij i Press English News Service, 10 March 200 8, via Dow JonesFactiva; Shipments of mobile phones with digital TV funct ion surpass 20 mil., NTT Topics, 18February 200 8, via Dow Jones Factiva, 2008 Gale Group Inc.; JijiPress daily Japan business
news briefs (JAN. 16), Jij i Press English News Service, 16 January 2008 , via Dow Jones Factiva;Japans mobile phone shipments down 30.4 pct in Oct., Jij i Press English News Service, 11December 2007, via Dow Jones Factiva.
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Mobile television and its impact on business 9
11 MTV Networks launches its first ever ads on premium mobile VOD, PR Newswire (U.S.),11 September 20 08, via Dow Jones Factiva.
12 iPhone 3G, Apple website, www.apple.com/iphone/ , accessed 6 February 200 9.
On-demand cont ent . As with any emerging platform,
the ability to supply consumers with compelling content is
crucial to sustaining and accelerating growth. And one of
the features that makes content compelling is the speed
and ease with which consumers can access it. The flurry
of activity from the MNOs and media and enter tainment
companies str iving to provide mobile TV and video is
representative of the increased focus on giving these
consumers what they want.
Premium content providers, such as MobiTV and
MediaFLO, have invested heavily in acquir ing short-form
content, opt imized for small screens and targeted toward a
part icularly youthful audience. Content creators like MTV
Networks are embracing this new licensing and distr ibution
platform at an accelerated pace MTV Networks has
more than 80 distr ibution deals and 40 on-demand and
streaming mobile video services worldwide.11
Wide scale availability of t hird-party device applications,
such as the 15,000 applications currently available for
the Apple iPhone,12
enable users to access video content
beyond that which is offered by the mobile operator.
These applications represent a material shift a real
paradigm shift in how consumers access content f rom
their devices. They are now able to bypass the mobile
operator s subscription-based video services in favor of
video content that is being delivered by sites supported by
an advertising-based business model (e.g., Joost).
As the effor ts surrounding the development of network
infrastructure, mass introduction of multifunctional mobile
devices and compelling content all align, mobile TV in the
US is poised for mass consumer adoption.
The stage is set for new opportunities among telecommunications
and media and entertainment companies. But their audience is an
elusive one, even in the best of t imes. Now, divining their needs
and delivering the products they want are challenges that likely
have been eclipsed by the challenge of retaining jobs and staying
afloat in this turbulent economic climate.
0
100
200
300
400
2007 2008 2009 2010 2011 2012
Figure 7
Worldwide converged mobile device (CMD) shipments (M)
IDC, Worldwide converged mobile device 200 8-201 2 f orecastupdate, September 2008, Document #214292.
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Global Media & Enter tainment Center
Customer acceptance and adopt ion
US customers have not responded at t he speed of t heir
counterparts in Japan, South Korea and Italy. Why not? What is
standing in the way of all-out acceptance of mobile TV? A 2007
survey by Yankee Group Research (considerably in advance of
the economic downturn) suggested a range of reasons from
battery usage and screen size to subscript ion costs and higher
monthly fees. (Figure 8)13
The reticence may not be an all-American issue. A European
survey that same year also found that lack of interest and high
cost were preventing mobile TV adoption. Among the European
mobile users aged 16 and older that responded, 53%said
they had no interest in watching mobile TV and 74%were not
interested in watching free ad-supported programming over
their mobile phones.14
Of those that do subscribe to mobile TV, most prefer to view
short clips rather than full-length programs. Early results have
shown viewers typically watch for an average of 34 minutes per
week.15
Short movies, news, cartoons and sport highlights would
therefore make excellent content for mobile TV. (Figure 9)
10
13 Yankee Research Group, Inc., Anywhere consumer: 2007 US entertainment survey, December2007.
14
New survey by Mobixell shows potential for ad-sponsored content in rich media services likeMMS and mobile video clips, PR Newswire (U.S.), 2 J une 2008, via Dow Jones Factiva.
News video clips
Music video clips
Sports video clips
Comedy/entertainmentvideo clips
Live TV shows
Weather video clips
Other types ofvideo clips
Live TVcomedy/entertainment
Live TV sports
24%
21%
18%
11%
6%
5%
3%
3%2%
2% 1%
Live TV weather
Live TV music
Figure 9
Content t ypes preferred by cur rent mobile video users
IDC, US mobile television and commercial video 2008 -2012 forecast, May 20 08, Document#212089
Time and technology may have worked their magic, however,
and despite these reports of tepid interest for mobile TV, the
landscape is changing. Historically, the viewing experience was
suboptimal. Small screens with slow response times, content
that was difficult to access and manage, and high-cost monthly
subscript ion models with limited content were drawbacks that
stymied adoption.
Todays converged devices are more aesthetically appealing,
with larger screens and sharper graphics for a better viewing
experience; traction of ad-supported business models,
particularly free-to-air; and content that meets consumers
demands, such as short-clips and live sport ing events. This new
landscape fuels strong adoption trends and will provide fert ile
ground for mobile TV to flourish.
The current economic crisis must be factored into any
forecasts of mobile TV uptake rates, especially given recent
announcements of decreasing handset sales from some of the
major device manufacturers.16
However, downward market
cycles do eventually recover and more favorable economic
conditions may spur the eventual upswing in mobile video.
15 IDC, US mobile television and commercial video 20082012 forecast, May 2008, Document#212089.
16
1,70 0 jobs t o vanish as Nokia retrenches, International Herald Tribune, 18 March 2009, viaDow Jones Factiva, 2009 The New York Times Company; Sony Ericsson issues profit warningas mobile phone sales slump, Guardian Unlimited, 20 March 2009 , via Dow Jones Factiva.
Figure 8
Why arent you int erested in subscribing to a mobile TV service?
Note: Multiple responses allowed.Source: Yankee Group Research, Inc., Anywhere consumer: 2007 US entertainment survey, December 2007 .
0% 20% 40% 60% 80% 100%
Dont want video on mobile phone
Dont want to pay a monthly fee
Screen t oo small
Too expensive
Already pay too muchfor wireless services
Will eat up battery
76%
68%
59%
45%
41%
35%
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Mobile television and its impact on business 11
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Global Media & Enter tainment Center12
With their increasingly advanced media and mobile habits, t he
18 to 27-year-olds of Generation Y and the 12 to 17-year-olds
of Generation Z play a major role in mobile TV adoption in t he
US. Gen Y already spends more t ime with interactive media than
their older counterpart s of 30 and above. They are active phone
users and twice as likely as the general population to watch
videos on their phones,17
spending 20%more time with media
and with their cell phones each week than US adults in general.
(Figure 10)
Whats especially interesting is that they may be more amenable
to the idea of ad-supported content. A study conducted in the UK
found that younger adults were willing to watch short targeted
ads in exchange for discounted or free mobile TV. Not so for
adults. The results of a similar survey indicated that the majority
of adult users would not be interested in ad-supported video.18
Teenagers are a key mobile demographic in the US, with over
70%adoption reported in 2007.19
This generation, which grew
up using small-screen, hand-held gaming devices such as the
Nintendo DS, is very comfortable using a mobile device for
more than simply making phone calls. According to reports,
teens send or receive seven times more mobile texts than calls
and are more likely to access the internet for entertainment
and information purposes with their phone than the average
mobile user.20
As Generations Y and Z grow older and their spending power
increases, mobile television adoption should accelerate within
the US. With the I want it now bat tle cry of the consumer
ringing in their ears, content producers and advertisers must
prepare to leverage the mobile TV platform to its best advantage
to engage and entertain these mobile evolutionaries.
Talking about the generations The ascendance of Y and Z
Figure 10
Hours spent on interact ive mediaHours per week (Gen Y vs. all adult s)
Forrester Research, Inc., Building Gen Ys multichannel media profi le, 23 May 2008
0 2 4 6 8 10
Playing video games
Use the internetfor personal purposes
Use a cell phone
Watching DVDs or VHS
4.4
1.8
8.1
5.6
8.9
4.8
6
4.2
Gen Y (18-27) All adults
17 Forrester Research, Inc., Building Gen Ys multichannel media profile, 23 May 2008.18 eMarketer, Mobile video and television, August 2 008 , citing data from QuickPlay Media;
New survey by Mobixell shows potential for ad-sponsored content in rich media services likeMMS and mobile video clips, PR Newswire (U.S.), 2 J une 2008, via Dow Jones Factiva.19 eMarketer, Kids and teens: communications revolutionaries, November 200 8, citi ng data from
Pew Internet and the National Commission on Writ ing.20 eMarketer, Kids and teens: communications revolutionaries, November 200 8, citi ng data from
Harris/CTIA and Nielsen Mobile.
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Global Media & Enter tainment Center
So what?The implicat ions of mobile TV forvideo content producers and aggregators
The tipping point for mobile TV and video has strategic and
tact ical implications across the entire value chain as well.
Content producers must be able to create and make available
compelling content to increase viewing demand and build brand
loyalty in mobile viewers. Broadcasters must develop the ability
to optimize their advert ising inventor y. Marketers should develop
simple, 15- to 30-second advertisements to fi t the attention
span and smaller viewing screens of mobile TV viewers.
Most import ant, all members of t he value chain must develop
the data systems and analysis capabilities to monitor, measure
and monetize the growing mobile television audience. An
estimated 10%of incremental revenues are currently attributed
to inaccurate content and sales report ing.21
Capturing this
incremental revenue opportunity, in addition to future revenues,
means addressing these operational challenges as quickly and
comprehensively as possible.
As mobile technology personalizes enter tainment, enables business and influences lifestyles, it becomes more closely entwined with
everyday life. Likewise, mobile exerts a similar influence on the M&E value chain, inextricably linking businesses and processes from
creating the content through measuring and monetizing the results.
21 Mobile videos final front ier, Telephony, 1 November 2008, via Dow Jones Factiva, 2008Penton Business Media; Mobile DTV 101, Open Mobile Video Coalition website, www.openmobil evideo.com/about %2Dmobile%2Ddtv/mobile%2Ddtv%2D101/ , accessed13 November 2008 .
14
Develop/acquire video content
that addresses unique mobile
market demands
Design website video
content to work on mobile
applications
Ensure content is tagged
and available to be used in
formats appropriate to mobile
Enable cost-efficient
content versioning, storage,
identification, t racking,
privacy, security and delivery
Secure the legal rights to use
content in mobile formats
Contentcreation
Distributionand delivery
Audienceaggregation
Reporting,measurementand analysis
BandwidthStorageAccess
Connectivity
ControlAdaptability
ChoiceSpeed
Consumerforces
Technology
forces
Ernst & Young media and entert ainment value chain
Leverage mobile
operator inf rastructure
to explore new business
models
Deliver video content
tailored to mobile
platform and markets
Ensure website
infrastructure is mobile
compatible
Develop capabilities to
deliver and synchronize
advertising across
mobile, online and
traditional platforms
Determine opt imal CPMs
for mobile video ads and
ensure sales force is t rained
to sell mobile video ads
Leverage mobile audience
to access a new consumer
base with products tailored
for previously untapped
markets
Explore new business
models to push more
content and build new
consumer base
Access previously untapped
markets to build a broader
global presence
Ensure sales systems can
support mobile operator
sales feeds
Ensure sales/royalty
systems can apportion
revenues for new business
models (e.g., advertising,
subscriptions)
Ensure that finance systems
can capture and report on
new revenue streams
Develop capability to report
sales and measure product
ROI across mobile, internet
and traditional businesses
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Mobile television and its impact on business 15
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All narrative aside, the simple proposition is that mobile TV
presents a $1.7 billion opportunity22
and maybe even more.
Asking some key questions can help you determine how
prepared your company is to take advantage of t his opportunity.
Do you have a clearly articulated strategy that leverages
the global reach, untapped markets and new consumers
accessible through mobile video distribution networks?
Are you developing new products and services that address
the unique features of mobile markets?
Do you have a strong sense regarding which business models
will opt imize your revenues from your mobile products?
Are you building an integrated operational business plan
(across business units or brands) that maximizes your content
and infrastructure investments?
Are you conducting mult i-platform data capture and analysis
of customer viewing, engagement, impact, behavior, targeting
and purchase transactions?
Do you know that your new partners are report ing and paying
accurately on the sale of your content?
Do you have accurate end-to-end cost transparency and
controls?
Can you develop t imely, achievable operational management
reporting and analysis?
Do you have accurate demand forecasting, planning and
pricing analysis at a platform, device, network, geographic or
demographic level?
Can you ensure responsive content management and rights
clearances?
Are the sales feeds from your new distr ibution channels
integrated into your sales and royalty processing systems?
Are you able to conduct reliable revenue recognition and
streamlined transaction reporting, billing and collection?
Whats next?Some recommendat ions from Ernst & Young
16
22 Ovum, Wireless content forecasts and methodology, May 2008 .
Given the existing acceptance level, we look for mobile
television in the US to really take off in the 2009-2012 period,
predominately supported by advert ising. As content companies
increasingly leverage a direct-to-consumer model via their
websites, look for an increase in margins as well as in consumer
access. Taking full advantage of this opportunity requires media
and entertainment companies to develop mobile strategies that
involve adapting current systems, processes and people across
all funct ional areas of traditional media companies. What we
may also see intensify is the batt le between tradit ional media
giants, new media companies that didnt even exist a few years
ago and telecom operators all vying for their share of this
surging, emerging market opportunity. The likely winners will be
the enterprises that can deploy these enhanced technological
capabilit ies to make their programming and associated
advertising more att ractive and accessible to consumers and
thus more valuable to advertisers, gett ing the most f rom this
distribution platform and its shape-shifting audience. The
challenge now is how to priori tize.
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Mobile television and its impact on business
Contacts
Telephone Email
Global Media and Entertainment Center
John Nendick, Global Sector leader (Los Angeles, US) + 1 213 977 3188 [email protected]
Sylv ia Ahi Vosloo, Associate Director, Market ing (Los Angeles, US) + 1 213 977 4371 sylv [email protected]
Karen Angel, Global Implementat ion Director (Los Angeles, US) + 1 213 977 5809 [email protected]
Beth Bemis, Global Markets leader (Los Angeles, US) + 1 213 977 3208 [email protected]
Heat her Briggs, M&E Senior Manager (Los Angeles, US) + 1 213 977 4219 heat [email protected]
Mike Fischer, M&E leader (New York, US) + 1 212 773 7553 [email protected]
Yooli Ryoo, Knowledge Manager (Los Angeles, US) + 1 213 977 4218 [email protected]
Peri Shamsai, M&E Senior Manager (New York, US) + 1 212 773 9172 [email protected]
Pam Walker, Events Coordinator (Los Angeles, US) + 1 213 977 3046 [email protected]
Global Area Leaders and Advisory Panel Members
Farokh T. Balsara (Mumbai, India) + 91 22 4035 6550 [email protected]
Mark Besca (New York, US) + 1 212 773 3423 [email protected]
Neal Clarance (Vancouver, Canada) + 1 604 648 3601 [email protected]
Noriharu Fujita (Tokyo, Japan) + 813 3503 1355 [email protected]
David McGregor (Melbourne, Aust ralia) + 613 9288 8491 [email protected]
Gerhard Mueller (Munich, Germany) + 49 891 4331 13108 [email protected]
Bruno Perrin (Paris, France) + 33 1 46 93 6543 [email protected]
Michael Rudberg (London, England) + 44 207 951 2370 [email protected]
Global Service Line Leaders and Advisory Panel Members
Thomas J. Connolly, Global M&E Transaction Advisory Services leader + 1 212 773 7146 [email protected]
Alan Luchs, Global M&E Tax leader + 1 212 773 4380 alan.luchs @ey.com
Paul Macaluso, Global M&E Transact ion Advisory Services leader + 1 213 240 7040 [email protected] Pimlott , Global M&E Tax leader + 1 213 977 7721 [email protected]
Gregg Suther land, Global M&E Business Advisory Services leader + 1 720 931 4435 gregg.suther [email protected]
Advisory Panel Members
Howard Bass + 1 212 773 4841 [email protected]
Glenn Burr + 1 213 977 3378 [email protected]
Vincent de La Bacheler ie, Global Telecommunicat ions leader + 33 1 46 93 6205 vincent .de.la.bacheler ie@f r.ey.com
Rick Fezell, Global Technology leader + 1 408 947 6568 [email protected]
Bud McDonald + 1 203 674 3510 [email protected]
Tim Teagle + 1 213 977 3216 t [email protected]
Ken Walker + 1 805 778 7018 [email protected]
17
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