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Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References...

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Mobile User Experience Design Issues Speaker: Sylvie Noël 07/11/13 Università degli Studi di Trento
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Page 1: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

Mobile User Experience Design Issues

Speaker: Sylvie Noël

07/11/13 Università degli Studi di Trento

Page 2: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

Smartphone Mobile User XP Design Issues slide 2

07/11/13

•  Intimate object • Always with the user • Small screen • Direct manipulation • Communication & Social Interaction Foremost • Not a desktop computer

SMARTPHONE

Page 3: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

INTIMATE OBJECT

• Not just a tool • Aesthetic object • Show off to friends

• Think of offering a rich experience

• But aesthetic appeal is only temporary

Intimate Object Mobile User XP Design Issues slide 3

07/11/13

Page 4: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

ALWAYS WITH THE USER

• Mobile means anywhere, any time

•  Incorporate location information when possible

• Use context varies greatly • Users may not be fully

engaged

Always With the User Mobile User XP Design Issues slide 4

07/11/13

Page 5: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

SMALL SCREEN

• Screen orientation can change

• Use the whole screen • No place for clutter • Be succinct • Prioritise content • Focus on the primary task • Give people a logical path

to follow

Small Screen Mobile User XP Design Issues slide 5

07/11/13

Page 6: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

DIRECT MANIPULATION

• Gestures and taps, not clicks

• Targets must be fingertip size

• Text input can be difficult

Direct Manipulation Mobile User XP Design Issues slide 6

07/11/13

Page 7: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

COMMUNICATION AND SOCIAL

• Let users connect with each other

• Encourage collaboration, competition

Communication and Social Mobile User XP Design Issues slide 7

07/11/13

Page 8: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

NOT A DESKTOP COMPUTER

•  One task at a time •  Start instantly •  Always be ready to stop •  Conserve battery power •  Make people save only if

necessary

Not a Desktop Computer Mobile User XP Design Issues slide 8

07/11/13

Page 9: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

References

Page 10: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

References Mobile User XP Design Issues slide 10

07/11/13

Apple Human Interface Guidelines for iOS: http://developer.apple.com/library/ios/#documentation/UserExperience/Conceptual/MobileHIG/Introduction/Introduction.html#//apple_ref/doc/uid/TP40006556-CH1-SW1 Dakota Reese Brown, Four key principles of mobile user experience design: http://boxesandarrows.com/four-key-principles-of-mobile-user-experience-design/ IBM White Paper, Creating a compelling mobile user experience: http://www-935.ibm.com/services/uk/cio/pdf/Mobile_UX_Whitepaper_02May12_VK.pdf Jose Alves, Designing the mobile user experience: http://www.slideshare.net/alvesj/designing-the-mobile-user-experience-presentation-819606

Page 11: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

References Mobile User XP Design Issues slide 11

07/11/13

Bordin, S., De Angeli, A., De Uffici, N., Noël, S. and Core, C., The Ups (and Downs) of Being Always On (submitted to Interact 2013) Karapanos, E., Zimmerman, J., Forlizzi, J., and Martens, J.-B., 2009. User experience over time: An initial framework. Proceedings CHI 2009, pp. 729-738. Böhmer, M. Hecht, B., Schöning, J., Krüger, A., and Bauer, G., 2011. Falling asleep with Angry Birds, Facebook and Kindle – A large scale study on mobile application usage. Proceedings MobileHCI, pp. 47-56.

Page 12: Mobile User Experience Design Issuesdisi.unitn.it/...media=teaching:hci:hci2013... · References Mobile User XP Design Issues slide 11 07/11/13 Bordin, S., De Angeli, A., De Uffici,

Smart Campus Lab Via alla Cascata 56C

Trento, 38123 Italy

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