Mobile User Experience Design Issues
Speaker: Sylvie Noël
07/11/13 Università degli Studi di Trento
Smartphone Mobile User XP Design Issues slide 2
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• Intimate object • Always with the user • Small screen • Direct manipulation • Communication & Social Interaction Foremost • Not a desktop computer
SMARTPHONE
INTIMATE OBJECT
• Not just a tool • Aesthetic object • Show off to friends
• Think of offering a rich experience
• But aesthetic appeal is only temporary
Intimate Object Mobile User XP Design Issues slide 3
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ALWAYS WITH THE USER
• Mobile means anywhere, any time
• Incorporate location information when possible
• Use context varies greatly • Users may not be fully
engaged
Always With the User Mobile User XP Design Issues slide 4
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SMALL SCREEN
• Screen orientation can change
• Use the whole screen • No place for clutter • Be succinct • Prioritise content • Focus on the primary task • Give people a logical path
to follow
Small Screen Mobile User XP Design Issues slide 5
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DIRECT MANIPULATION
• Gestures and taps, not clicks
• Targets must be fingertip size
• Text input can be difficult
Direct Manipulation Mobile User XP Design Issues slide 6
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COMMUNICATION AND SOCIAL
• Let users connect with each other
• Encourage collaboration, competition
Communication and Social Mobile User XP Design Issues slide 7
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NOT A DESKTOP COMPUTER
• One task at a time • Start instantly • Always be ready to stop • Conserve battery power • Make people save only if
necessary
Not a Desktop Computer Mobile User XP Design Issues slide 8
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References
References Mobile User XP Design Issues slide 10
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Apple Human Interface Guidelines for iOS: http://developer.apple.com/library/ios/#documentation/UserExperience/Conceptual/MobileHIG/Introduction/Introduction.html#//apple_ref/doc/uid/TP40006556-CH1-SW1 Dakota Reese Brown, Four key principles of mobile user experience design: http://boxesandarrows.com/four-key-principles-of-mobile-user-experience-design/ IBM White Paper, Creating a compelling mobile user experience: http://www-935.ibm.com/services/uk/cio/pdf/Mobile_UX_Whitepaper_02May12_VK.pdf Jose Alves, Designing the mobile user experience: http://www.slideshare.net/alvesj/designing-the-mobile-user-experience-presentation-819606
References Mobile User XP Design Issues slide 11
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Bordin, S., De Angeli, A., De Uffici, N., Noël, S. and Core, C., The Ups (and Downs) of Being Always On (submitted to Interact 2013) Karapanos, E., Zimmerman, J., Forlizzi, J., and Martens, J.-B., 2009. User experience over time: An initial framework. Proceedings CHI 2009, pp. 729-738. Böhmer, M. Hecht, B., Schöning, J., Krüger, A., and Bauer, G., 2011. Falling asleep with Angry Birds, Facebook and Kindle – A large scale study on mobile application usage. Proceedings MobileHCI, pp. 47-56.