Model 1 Project Three

Placing an Order

Learning Objective

☆To be able to distinguish linking in listening.

☆ To be able to know how to place an order with customers in English properly.

☆ To be able to communicate with customers in English.

☆ To master the useful words and expressions about how to place an order.

Speaking PracticeSpeaking Practice

Warm-upWarm-up

Words StudyWords Study

Listening TasksListening Tasks

Speaking Material LearningSpeaking Material Learning

Do you know how to place an order?

Ⅰ Warm-up

Introduction 1. 订货 指提供指定数量的货物的要求。这往往是在买卖双

方经过一系列的信件、传真或是电子邮件的来往而达成一致意见之后，买方最终通过信件或传真下正式的订单。有时候，买方也会主动给卖方下正式的订单。这是买方的确定递盘，包括所有必要的条件。当卖方收到相关订单，确认并接受条件之后，就可以开始履行订单了。

2. 订货的一般程序 买方发出一份订货单

这是份试购订单

卖方接受这份订单

卖方向买方确认该订单

卖方履行订单

买方续订

Learn the new words in the table below.

Ⅱ Words Study Ⅱ Words Study

probation [prəˈbeiʃən] n. 试用 (期 )

lot [lɔt] n. ( 货物 , 商品等 )一堆 , 一批 , 一组 , 一套

ready-made adj. 现成的

suiting [ˈsju:tiŋ] n. [ 常用复 ] 套头料 , 西服料

hold back 阻碍 , 阻止 snap up 抢购 purchase order 定购单 execution [ˌeksiˈkju:ʃən] n.

实行 , 执行 satin [ˈsætin] n. 缎子 , 光滑 ( 似缎 ) 的

king-size adj. 大号的 Visa （维萨卡） Master Card 万事达卡 American Express 美国

运通卡 expiration date

[ˌekspaiəˈreiʃən] n. 产品有效期

expedite [ˈekspidait] vt. 加快进展

look at 考虑；打算 quote [kwəut] vt. 报

(价 ) inventory [ˈinvəntəri]

n. 详细目录 , 存货清单

Ⅲ Ⅲ Listening TasksListening Tasks

Listen carefully and choose the best answer to the question after each dialog.

Listen carefully and choose the best answer to the question after each dialog.

Task 1 Multiple Choice Task 1 Multiple Choice Task 1 Multiple Choice Task 1 Multiple Choice

Task 1 Short DialoguesTask 1 Short Dialogues

Listen carefully and choose the best answer to the question after each dialog.

dialogs3

dialogs1

dialogs4dialogs5

dialogs6 dialogs7

dialogs2

W: We decide to place a trial order for computers HP Compaq CQ40-300 series.

M: We regret to say that the style you want is out of stock now. But I strongly recommend you CQ 40-400. It is similar in design and quality, and at the same price.

W: Well…Ok, I will take your advice and order 500.

M: All right. Please fill in the order form.Question: How many computers does the

woman order?

Dialog 1Dialog 1

Answer: Answer: CCAnswer: Answer: CC

M: After probation, you’ll find that our silk product feels more comfortable than others.

W: How about this product selling from last month on?

M: It’s selling like hot cakes, and we have lots of regulars now. Would you like to place a trial order?

W: Can I have a try of the sample free of charge?M: Yes, we have free samples for customers. And

you can have a try.W: Thank you. Question: What can we infer from the dialogue?

Dialog 2Dialog 2

Answer: Answer: BBAnswer: Answer: BB

W: How did that last lot of ready-mades work out?

M: Do you mean the lot you sent with the suiting?

W: Yes. Were they too late?M: They were just in time for the spring

buying.Question: What can we learn from the

conversation?

Dialog 3Dialog 3

Answer: BAnswer: BAnswer: BAnswer: B

W: So, could you order some more bags this time?M: Of course. But we will have to change

quantities.W: Why is that?M: We took too many small and not enough large.

As a result, customers held back on the small, and snapped up the large on sight.

Question: What can we infer from the dialogue?

Dialog 4Dialog 4

Answer: Answer: CCAnswer: Answer: CC

W: We want to order electronic dictionaries.M: Can you let me have the name and quantities?W: We want C-20 and C-30 series for 3,000 pieces.M: The former series are in stock while stocks of the

latter have been sold out.Question: Which one of the following statements is

right?

Dialog 5Dialog 5

Answer: Answer: AAAnswer: Answer: AA

W: You have been trying to secure an order from us. Now we want to place an order with you.

M: That’s good to hear! We will be happy to accept your order.

W: We will send you a purchase order in the very near future. We want to ask you to hurry on the execution of the order.

M: I don’t think that will be a problem, but I’ll have to check and make sure. I’ll let you know when I confirm your purchase order.

Question: what can we learn from the conversation?

Dialog 6Dialog 6

Answer:Answer:BBAnswer:Answer:BB

M: Now about the quantity. You said you could offer me only 800 cases, which I think is not enough. I hope you can offer me at least 1,000 cases.

W: Because of rapid growth of both domestic and foreign markets, our production hasn’t been able to go forward at an equal pace with the demand, 800 cases are the best I can offer you at present.

M: I see. But I do hope you supply more next time.

Question: What does the woman imply? (pause)

Dialog 7Dialog 7

Answer: Answer: AAAnswer: Answer: AA

Task 2 Listen to passagesTask 2 Listen to passages

Listen to the following passages and answer the questions.

passage2

passagepassage1passagepassage3

passage1passage1

In this part you will hear 3 long conversations. Please choose the best answer for each question or answer the questions briefly.

In this part you will hear 3 long conversations. Please choose the best answer for each question or answer the questions briefly.

section1 section1

Please choose the best answer for each question. Please choose the best answer for each question.

question1 question1

1. Which of the following descriptions is correct about Kelly’s order?

1. Which of the following descriptions is correct about Kelly’s order?

answer:A

Question: 2. How does Kelly pay for the order?Question: 2. How does Kelly pay for the order?

answer:C

section2 section2

Answer the questions briefly Answer the questions briefly

question 4 question 4

4. What’s the card number of Kelly’s Visa? 4. What’s the card number of Kelly’s Visa?

4. Card number: 4923 5671 3622 9876

Question: 5. What’s the expiration date of Kelly’s Visa?Question: 5. What’s the expiration date of Kelly’s Visa?

5. Expiration date: 02/2012

Kelly: Yes, I would like to place an order.John: Alright, Ma’am. What items would you like

to order today?Kelly: I have your catalog here. Do you want me

to tell you the item numbers, or the names?John: You may tell me both, Ma’am.Kelly: Alright. I want to order the satin sheets on

page 34.John: The Merriman satin sheets?Kelly: Yes, that’s right.John: And what size would you like?Kelly: I need one hundred sets of sheets in King-

size.

John: Alright, Ma’am, one hundred sets of sheets in King-size. And what color did you want?

Kelly: Ivory, please.John: So that is product number MS3419. Size: King.

Color: Ivory. Quantity: 100 sets. Is that correct?Kelly: Yes, I think so. John: Anything else today?Kelly: No, I just need the sheets.John: Alright. With shipping charges, your total will b

e 7,895 dollars. Will you be paying with credit?

Kelly: Yes.John: Visa, Master Card, or American Express? Kelly: Visa. John: Card number?Kelly: 4923 5671 3622 9876.John: Expiration date?Kelly: Zero nine, two-thousand-and-twelve.John: Alright, Ma’am. I will run that charge for you.

And then I will get your address in a moment.Kelly: Thank you

passage2passage2

Answer: BAnswer: B

Section 1 Decide whether the following statements are true or false according to the passage.

Section 1 Decide whether the following statements are true or false according to the passage.

1. What’s the purpose of David’s visit?1. What’s the purpose of David’s visit?

answer:Canswer:C

2. How many HR624 speakers does David order?2. How many HR624 speakers does David order?

Betty: I'm really glad that you can meet with me today to discuss the details of your order.

David: We need those items urgently. I thought if I met with you face-to-face, it would expedite the process.

Betty: Well, which model do you want to order and how many pieces are you looking at?

David: Well, we want five hundred pairs of the HR624 speakers. The price you quoted me before was eighty-five U.S. dollars.

Betty: Yes, that’s correct.

David: Would it be possible for you to lower the price a little if we ordered a thousand speakers?

Betty: Only if you ordered two thousand. And then the unit price is eighty U.S. dollars.

David: Done. We also need two hundred pairs of your HR600 speakers. Our inventory is running a little low.

Betty: OK. These are seventy U.S. dollars each for a total of fourteen thousand dollars.

David: So, the total order comes to … one hundred and seventy-four thousand.

Betty: That’s correct. Your order can go out on Monday.

David: Perfect. Thanks.

passage3passage3

Section 1: BSection 1: B

1. What is Paul interested in ?1. What is Paul interested in ?

answer:Canswer:C

2. What quantity discount does Leslie offer to Paul?2. What quantity discount does Leslie offer to Paul?

Leslie ： How are you this afternoon? Paul ： Just fine. I looked over the catalog

you gave me this morning, and I'd like to discuss prices on your computer speakers.

Leslie ： Very good. Here is our price list. Paul ： Let me see . . . I see that your listed

price for the K-two-one model is ten U.S. dollars. Do you offer quantity discounts?

Leslie ： We sure do. We give a five percent discount for orders of a hundred or more.

Paul ： What kind of discount could you give me if I were to place an order for six hundred units?

Leslie ： On an order of six hundred, we can give you a discount of ten percent.

Paul ： What about lead time? Leslie ： We could ship your order within ten days

of receiving your payment. Paul ： So, you require payment in advance of

shipment? Leslie ： Yes. You could wire transfer the payment

into our bank account or open a letter of credit in our favor.

Paul ： I'd like to go ahead and place an order for six hundred units.

Leslie ： Great! I'll just fill out the purchase order.

Ⅳ Speaking Material Learning Pair WorkAsk your partner this question:

If you want to place an order with company A, what should you do?

Useful Expressions 1. initial order 初次订购 即买方根据卖方来函、价目表及样品等所提出的初

次购买。一般而言，此种订购，多属尝试性质，数量不会太大。新产品推出时，此情况较常发生。

You may be able to profit special terms on your initial order 您的第一次订购可享特别优惠。

We demand of you to ship our initial order as soon as possible. 我们要求贵方尽快将我们的首次订货付运。

2.trial order 试验性订价，试购买方之所以采用试购，是由于对某项新产品的品质、效益、市场行销性等没有把握，或者对首度接触合作的厂商还不太信任时，只作少量的订购，以试探产品的销路或效用。试购之产品如果成功地打进市场，则表

示双方将有长期生意往来的希望。We should be grateful for your trial order. 如承试

订货，不胜感激。We are greatly obliged for your trial order. 收到您试销的订单，为此极为感谢。

3.repeat order 再订货，续订 买方在订购并行销过某产品后，若觉得满意，便会依前次订货的内容、条件与价钱，再次向卖方订货。

Please repeat last month’s order for:.. 按上月的订单继续订购下列物品。

4.accept an order 接受订货 是指卖方在收到买方订单后，愿意履行订单上所载明的各项条件（如品质、单价、数量、交货期限、包装、保险等），也就是同意做这一笔生意。

Although your bid is below our level, we accept this order as an exception, with a view to initiating business with you.

尽管你方出价低于我方水平，但考虑到初次与你方交易，我们破例接受这一订单。

5. confirm an order 确认订货交易成立后，卖方将交易成立之书面凭据 (sales

note售货单，或 sales confirmation售货确认书 )寄交买方表示确认订货。通常卖方会在其书面凭据后面印上有利于本身之一般交易条件，但此条件乃卖方片面行为，较易引起纠纷，尤其在处理大宗交易时，买方应特别注意。

We shall be grateful if you could confirm your order on the revised conditions.

如果你方能按照修改的条件确认你方订单，我们将不胜感激。

6. execution of an order 履行订单 指卖方在接到订单后着手进行交货的工作。若卖方本身为工厂则需先取得原料，而后开始制造产品；若为贸易商，则需先与厂商联络货物的制造与交货等事宜。一般而言，履行订货即

卖方在确认交易成立后，将订单上的条件付诸实践。 Once we get your purchase order, we will

begin the execution of the order right away. 我们一接到您的订单，就会立即开始生产。 Our best and prompt attention will be given

to the execution of this order. 我方将妥善迅速地处理这一订单。 We will send you the order very soon,

please hurry on the execution of the order. 我方很快就会把订单给你们寄去，请贵公司加紧履

行订单的工作。

Ⅴ Speaking Practice Task 1 Listening and Task 1 Listening and SimulatingSimulatingTask 1 Listening and Task 1 Listening and SimulatingSimulating

Listen to the dialogues again and then simulate the dialogues in pairs. Listen to the dialogues again and then simulate the dialogues in pairs.

Back

Back

Please prepare for your performance of the exercise with your partner.

Task 2 Role PlayTask 2 Role PlayTask 2 Role PlayTask 2 Role Play

Topic: Mr.Wang wants to make a business with

Mr Huang , and you are Mr.Wang’s secretary. Please help him to negotiate with Mr Huang.

THE END

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