Model Company for FSI Insurance - SAP · digital transformation projects. ... Key Characteristics...

Model Company forFSI Insurance

AgendaService OverviewScopeDelivery Approach

© SAP SE. All rights reserved. 3Customer

� A SAP Model Company is a pre-packaged, ready-to-use, end-to-end reference solution, tailored to an industry or line of business.

� It comprises state-of-the-art applications and proven best practices and encapsulates the experience from successful, real-life digital transformation projects.

� Embedded in an overall transformation road map and delivered as a service, a model company driven approach enables you to reduce cost, decrease risk, and accelerate adoption during discovery, preparation, exploration, and realization activities.

The SAP Model Company


Accelerators

Business Content

Configuration and how-to guides, test and demo scripts, implementation tools

Business process hierarchy, end to end scenarios and process diagrams by roles

Preconfigured Solution

Engineered Service

Available as a ready to run appliance, incl. all applications, configuration and sample data

Hand-Over and enablement workshops to jumpstart discovery, exploration and realization

Foundation

Activate Industry Reference Architecture Digital Business Framework

The SAP Model CompanyBuilding Blocks of a unique Offering in the Market


SAP Model Company: Innovation adoption made simple

• Get a jump-start for your implementations• Deploy SAP innovations fast, simple and flexible• Reduce non-value adding tasks to a minimum

• Use state of the art architecture and best practices• Minimize risk with proven end-to-end solutions• Leverage business and implementation guides

• Reduce complexity and use ready-to-run appliances• Accelerate and get your model company in days• Minimize costs with could based deployments

Fast time to value

Predictable results

Simple on-boarding


Innovative Ways to Transform OpportunitiesSAP Best Practices Package

• Customer Relationship Management

• Quotation and Underwriting• Product and Policy

Management• Commissions• Claims• Billing• S/4 HANA Financials• Business Partner• Financial Asset

Management• Business Planning and

Consolidation

�SUPPORTED USE CASES

• Base solution for new customer engagement cycle

• Free trial solution in the cloud

• A jumpstart for partners – ramp up knowledge on SAP Best Practices for Insurance


SAP Model Company for Insurance – Show&Tell

Offers a Model Company for Insurance for initial proof of concepts and to speed up the project setup for core insurance solutions. The delivery model “Model Company” is outcome based with a predefined and transparent result for the customer. The components can beenhanced with professional services and/or a premium engagement.

Business Needs� Integrate insurance processes from product launch to payment disbursement� Build best practices into processes out-of-the box� Minimize expense, effort, and risk of adopting technology needed to stay competitive

Delivery Approach and Scope� Initial setup of the SAP ERP, SAP Core Insurance and SAP BW applications in a

prototype system� Pre-configuration of the system with additional insurance-specific enhancements,

as well as process-related content and business accelerator� Show & Tell� Delivery of extensive documentation and knowledge transfer with walk-through

sessions

Value and Benefits� Quick deployment of a prototype environment with insurance-specific enhancements� Guided walkthrough core processes


Business Processes & Capabilities

When to Consider & Benefits Contact & Further Info

Studio SAP I 47376enUS (16/10) © 2016 SAP SE or an SAP affiliate company. All rights reserved.

Delivery Approach

Applications & Accelerators

Product to Market

• CRM • Product Development• Quotation Management &

Underwriting • Digital Omni Channel• Agent Management

► [email protected]

Is a ready-to run base installation of a core insurance platform to speed up the project implementation. The delivery model “Model Company” is defined to be outcome based with a predefined and transparent result for the customer. Optional service components can be added to complete customer demand with flexible project engagements.

• To implement from scratch, upgrade to latest innovations, go back to standard software, or eliminate unused custom developments

• To deploy SAP software for connected insurance business rapidly to cover integrated insurance processes from back office to front office and enable quick discovery of software functionality

• To minimize expense, effort, and risk when adopting technology needed to stay competitive • To optimize product quality using best practices supported by SAP software

Model Company for Insurance

Business to Claim• SAP S/4HANA• SAP Product Management• SAP Quotation Management• SAP Hybris Commerce• SAP Customer Relationship Management• SAP Policy Management• SAP Claims Management• SAP Incentive & Commission Management• SAP Collections & Disbursements

Dashboards, Reports, Sample Data

• Operational Reporting• Management Reporting

Preconfigured Solution

• An appliance from SAP Cloud Appliance Library to provision on known Cloud Providers or with Blu-Ray Disc on-premise deployment

Solution Documentation

• Business process documentation • Test scripts• Configuration guides

Sample Data

Digital Business Framework• Collections & Disbursements • Fraud Detection• Eligibility Verification• Subrogation

Accelerators

• Master data toolkit• Simple product deployment• Pre-Configured E2E processes

• Master data• Transactional data• Sample Insurance Products for Life,

P&C, Health

Service SummaryModel Company for Insurance

Service OverviewScopeDelivery Approach

Agenda


SAP Best Practices for Insurance – Pre-Packaged Content


Real Time Results – by multiple Lob & End-to-EndLob : Life , P&C , Health & Group

Create Account

Create Lead

Create Quote

Underwriting w/ Counteroffer

Issue Policy

Receive Premium

Policy Inquiry

Process Benefit Case

Pay Benefit

Commission Settlement

Pay Commission

Transfer to G/L

Analytics: Before

Analytics: After


§ Integrated product deployment processes§ Simple take a product adjust the attributes according to the new product design and deploy the new product§ New product families with Group Insurance capabilities are possible§ Define policy attributes on group level for all assigned products§ Assign commissioner on the different key objects of a product (contract bundle, contract or coverage)

Core Concepts

Create Product Create Lead Create Quote Issue PolicyUnderwriting

ScopeProduct Launch

Product Launch Policy Management Claims Management

Payment Disbursement

Create Account


§ New Product Launch for mixed products Life together with P&C§ New products with Living Needs coverages are possible§ Individual investment in different Fund are possible

Core Concepts

Receive Premium Commission Settlement Pay Commission Transfer to

AnalyticsPay benefit

ScopePolicy Management



Process Benefit Case


§ The new Investment Linked Products require a new claims process for payout activities§ The payout can be done in one payout or in different payment frequencies§ Late withdrawal decisions are possible

Core Concepts

Automatic claim creation

Document Handling

Acknowledge benefit

Annuity payment setup

Benefit approval workflow

ScopeClaims Management



Workload Balancing


§ Itemized payables will be grouped for a single payout

Core Concepts

Payables created Create and send workflow Review workflow Payout instruction

sent to bankPeriodic payout

mass run

ScopePayment Disbursement



Group Payables


§ The Model Company show different solution enhancements, which are not yet standard software. In case a customer wants such an solution enhancement before it will be an official SAP product it is possible to get these solution form the development Factory. The Development Factory implement the existing solution enhancements in the customer individual Model Company.

§ The existing solution could be adjusted to specific requirements of the customer. SAP provide a service to enhance the existing solutions individually for the customer. Precondition is the existing specification of the customer.

§ Beside the existing solution enhancements it is possible to define and develop new solutions together with the customer

Core Concepts

Implement existing Solution Enhancement

Define and develop new solution with the customer as Integration and

Architecture support

ScopeModel Company activation via Development Factory



Enhance the solutions via IndustrieConsulting


§ Reimagine, Design and Transform your Insurance services business toward becoming a digital enterprise

§ Insurance model company provide the advanced claims, policy, and billing management capabilities insurers need to improve efficiency, profitability, and customer loyalty

§ The model company for Insurance § supports end-to-end process from product design to claims

processing

§ is based on SAP Best Practices

§ delivers pre-configured ‘Product to Market’, ‘Business to Claim’ specific scenarios

§ comes with comprehensive documentation material

§ is handed over in a series of workshops

§ is deployed on premise / in a cloud service provider

Service Scope


Legend

SAP Best Practice for Insurance 16_AugLandscape Structure

Business Objects Business Intelligence 4.2

Remote Desktop Tools

NetWeaver J2EE 7.4

S/4 HANA Finance 1605

NetWeaver ABAP 7.5

NetWeaver ABAP 7.5 NetWeaver ABAP 7.5 NetWeaver J2EE 7.4

Lumira Server for BIP

Design Studio for BIP CRM 7.0 EH4

TomatosX Runtime

Fiori

Business Planning and Consolidation

FSPM 5.3

Fraud Management 1.2 Cost and Revenue Allocation for FS 1.0

FS QUO 3.0

ERP Foundation

Incentives & Commissions Management

Financial Assets Management

Collection and Disbursements Claims Management

FS PRO 3.0

MSGPM Designer DB Schema

MSGPM Designer

Tenant

Server

Application

EP/KM MDOC ADS

Group Insurance (GIA)

SAP GUI

SAP NWBC

Service OverviewScopeDelivery Approach

Agenda

Note to authors: � Choose a picture for your LoB/Ind.

from SAP Image Library https://www.sapbrandtools.com/


Landscape Transformation

SAP Activate – the innovation adoption framework for SAP FSI

New Implementation

SAP FSIOn premise

SAP FSICloud

SAP Best Practices

Guided Configuration

Methodology

Business Value● Faster, less service intensive initial

implementation in the cloud or on-premise

● Rapid adoption of innovations throughout the entire product lifecycle

● Extensible framework for partners

Accelerated Time-to-Value(initial and ongoing)

Reduced Total-Cost-of-Ownership(over total lifecycle cloud and on-premise)

System Conversion

System Conversion

Landscape Transformation


SAP Model Company Services

Discovery Realization

Model CompanyDiscovery

Demonstrate the capabilities using a SAP Model Company TRIAL system for standard solutions

Latest system release on SAP infrastructure, read only, no access to customizing

Guided tour / show & tell, self-learning

Model Company for [Industry/LoB]

Support and accelerate design & configuration activities with a SAP

Model Company SANDBOX system

Latest release, customer specific copy and full customizing access for Fit/Gap, Integration check

User story-based collection, evaluation, prioritization approach, standard kick-off and handover workshop

Model Company for [Industry/LoB]

Implement and configure the mandatory settings, according to the delta design defined and agreed during the Explore phase on an SAP Model Company DEVELOPMENT system

Latest release, transport results from SANDBOX to DEVELOPMENT System, connected to SolMan

User story-based collection, evaluation, prioritization approach, standard kick-off and handover workshop

Model Company Service

System aspect

Approach aspect

Exploration


SAP Model Company Use Cases and Offerings

Discovery“Help me understand the state of the art possibilities with SAP”

Realization“I need to accelerate my implementation and eliminate risks of failure”

Exploration“How can I focus my solution design activities on innovation and differentiation”

Use

cas

es a

long

SAP

AC

TIVA

TE p

hase

s

Our offering: SAP Model Company Discovery � Gain hands-on experience using any of the available SAP Model Companies for industry or

LoB� Get business user access to the selected SAP Model Company in the cloud� Use process models and e.g. demo scripts to accelerate discovery and preparation

Our offering: SAP Model Company for [Industry/LoB]� Accelerate your implementation with your own, dedicated SAP Model Company� Get the full set of business content, process models, accelerators and enablement

workshops� Deploy your SAP Model Company appliance in the cloud (e.g. on AWS, HEC) or on Premise� Use the Model Company with SAP Value Assurance or an individual consulting projec


Key Characteristics of the SAP Model Company Discovery Service

• Deployment within 24 hrs• Fully installed and configured SAP Model

Company on SAP infrastructure• Access to systems based on end-users / personas

to experience the SAP Model Company• Sample master and transactional data to

experience the best-practice End2End-scenarios• Create own transactional data as part of the

scenario• Guided show & tell session with an SAP Model

Company expert (1-2 hrs)• Delivery of complete landscape within 24 hrs after

ordering• SAP managed infrastructure with full basis support• Step-by-step demo guides for all End2End

processes

The Discovery service has some limitation in what you can do with the Model Company

• No access to configuration or customizing• No upload of customer data• No integration into customer landscape• No productive usage• No backup (= crash and burn)• No integration into existing landscape (at

customer site)• No additional consulting

(can be ordered seperately if needed)• No SLA’s guaranteed (availability, IRT, MPT, …)• No development allowed in the systems

Ready to use Limitations


Inno

vatio

n St

rate

gy a

nd R

oad

Map

fo

r SA

P FS

I

Migrate existing

Implement additional FS industry and

line-of MC business packages

+

System conversionTechnology-driven migration offerings

Discovery Workshop* for

SAP FSI

Technical Architecture and

Infrastructure

Transition Planning

SAP Landscape TransformationBusiness-driven migration offerings

New implementationOn SAP FSI on premise and cloud

New installation

Implement innovations

Installation and data transition for

SAP FSI

Value and Implementation

Strategy

Rea

dine

ss C

heck

Innovation road map: Your Path to SAP Insurance Model Company

SAPACTIVATE powered by SAP Solution Manager 7.2

*) The discovery workshop for SAP FSI a supplementary service of the Model Company

Discover Prepare Explore Realize Deploy Run

Thank You!

Appendix


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One Global Team


Alignment

We are closely aligned – ONE SAP to meet your needs best.


Vast Experience

Nowhere else can you find that much experience on SAP solutions.


Risk Mitigation

Following a proven delivery model ensures project success.

Date post:	26-Apr-2018
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Model Company for FSI Insurance - SAP · digital transformation projects. ... Key Characteristics...

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