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MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP -...

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MODULE 2 MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC
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Page 1: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

On –site Activities in MCI

OPERATIONS MANAGEMENT

INCIDENT MANAGEMENT SYSTEM (IMS)ICP - EOC - ECC

Page 2: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Learning Objectives

By the end of this module, the participant should be able to:

1.Describe the incident management system and its main components

2. Discuss the various types of command structures: Incident Command Post; Emergency Operations Centre; Emergency Coordination Centre

3. Discuss the roles of the managers of the health sector in developing incident command system by integrating health component into the overall organizational structure

Page 3: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Q&A 3 minutes brain storming………………….

In your own understanding, what is an Incident Management System (IMS)?

In your country, what are the main issues and the recurrent problems in managing emergencies and disasters taking into account command, control and coordination?

Page 4: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Management of incidents and mass casualty

situations –historical reasons for failure

• No identifiable leader or incident manager • No basic organizational structure for chain of

command and span of control • No common terminology • No unified communications system • No system for allocating resources • Lack of integration, due to competition • Lack or loss of resources, due to failures in planning

and lack of resource allocation• Lack of planning, due to absence of commitment• failures in risk and crisis communications

Page 5: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 What is Incident Management System (IMS)?

INCIDENT MANAGEMENT SYSTEM

Is a standardized, all hazards incident management concept It can be composed of several levels

• ICP Incident Command Post• EOC Emergency Operations Centre• ECC Emergency Coordinating Centre

Allows its users to adopt an integrated organization structure to match the complexities and demands of single or multiple incidents without hindered by jurisdictional boundaries

Page 6: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

6

Core Principles

Emergency Response Management Systems

• Based on an all-hazards approach

• Modular, scalable or adaptable organization

• Support for joint engagement of multiple institutions /

organizations in management decisions

• Clear lines of accountability and authority

• Clearly defined roles and responsibilities, consistent with

normal roles and supported by training

Page 7: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Incident Management System

Core Components of the System

• Common terminology

• integrated communications

• modular organization

• unified command structure

• manageable span of control

• consolidated incident action plans

• comprehensive resource management

• pre-designated incident facilities

Page 8: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• Several models• They all have strengths and weaknesses• Each country has to adopt the system that fits the

best into its actual context• What could be the advantages for institutions to

participate in an IMS? (list 3 advantages)

Page 9: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• The essence of the system 5 functions (in many countries)

1. Incident management (manager who coordinates)2. Operations3. Planning4. Logistics5. Administration and finance

Page 10: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Incident Management System

ManagementSafetyLiason

Public Information

Operations Planning Logistics Finance & Accounting

Accomplish goals and objectives

Develop goals and objectives

Support management and

operations

Page 11: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Unified Command in large scale disasters

Div.C

EarthquakeIncident

Unified command

A B C

Objectives and StrategyIncident Action Plan

OperationsSection Chief

Div.A Div.B

A

B

C

Page 12: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Incident Management Process

Incident goals & objectives

Disseminate information

Evaluate strategies & tactics

Revise objectives & strategies

ImplementAction plans

Page 13: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

PoliceFire - RescueMedicalVolunteers

Medical TeamTriageLife savingStabilization

EMSDispatchingMEC

Triage

Emergency Dept

Treatment

OPD

Information

Mass Casualty Management

A multi-sectoral organization

Site: ICPEOC - local or

provincial

ECC – national or provincialSectors AMP MEC Hospitals

Page 14: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Levels of Command

hospital

Non hospital services providers

hospitalhospital

Local authority

Local authority

Province Province

National

Network

1

2

3

5

ICP

EOC

ECC4

Page 15: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Incident Command Post (ICP)

• Site

• tactical resources directly applied to address emergency problems

• responders may come from one agency, or many agencies

• the on-site response is directed by one agency by jurisdiction or agreement

• operates from an ad-hoc site command post

• utilizes standard functions

Page 16: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2 Incident Action Plan (IAP)

In every incident we must develop Incident Action Plan (s) (IAP) that:

» Specifies the incident operations objectives

» States the activities to be completed » Covers a specified timeframe» Importance of incident management

process (application of the management system)

Page 17: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

17

EOCits roles is to:

1. Support site (ICP): logistical support and policy direction to site-level

2. Use standard functions - Protect response personnel and resources

3. Mobilize extra resources and coordinate

4. Minimize loss of life, disability and suffering

5. Protect public health

6. Protect civil infrastructure, environmental and economic assets, including property

7. Reduce economic losses

Page 18: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

18

EOCpreparedness plan

• purpose of the plan • concept of operations, management structure, roles of

personnel and how the components work together• Activation procedures and levels, and who has

authority • Escalation and de-escalation plan • Call-out list and notification procedures• Procedures and SOPs (resources mobilization and

allocation, etc.)• Communications• Information management

Page 19: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

19

EOCchecklists

• Checklists of the roles and responsibilities of EOC functions

• Checklists of standard operating procedures • floor plan, with inventory and locations of equipment

and supplies• Electronic information management processes

(including a layout plan of phone, fax, data lines, cables, switches and outlets)

• Communication resources and procedures, especially mobile phones and radios

• Public information and warning processes

Page 20: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

20

Role of Health Sector in IMS• To contribute to protect response personnel and

resources

• To contribute to minimize loss of life, disability and suffering

• To protect public health (including environmental health)

• To contribute to protect civil infrastructure (hospitals)

• To contribute to reduce economic losses

Page 21: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

Group work

Page 22: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

What is the situation in your country ?• Clear cut and identifiable leader or incident manager ?• Basic organizational structure for chain of command

and span of control ?• Common terminology ?• Unified communications system ?• System for allocating resources ?• Efficient integration of resources (no competition ?)• Lack or loss of resources, due to failures in planning ?• Lack of planning, due to absence of commitment ?• Lack of risk and crisis communications ?

Page 23: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

Greetings!

Page 24: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2

Reserve slides for commenting if necessary at country level the

various functions

Page 25: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

The essence of the system 5 functions : Incident manager who coordinates

Responsible and accountable Directly responsible for all sectors not delegated In disaster the head of the government emergency

management agency may be the equivalent of an incident manager

Page 26: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• The essence of the system 5 functions : Operations

The tactics and or tasks needed to accomplish assigned objectives

In the disaster arena operations functions would include • fire and rescue• law enforcement• public works• mass feeding and sheltering• public health, and emergency medical care

Page 27: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• The essence of the system 5 functions : Logistics

Support all elements in the IMS such as equipment, supplies, communications, food and water, and facilities. In disaster outbreak, logistics function may include several provinces

Page 28: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• The essence of the system 5 functions : Communications and Information

In the IMS the Communications Unit is often assigned to the Logistics section

Coordination with government and local agencies Supply ordering, track equipment Prepare relationship with media and public

Page 29: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• The essence of the system 5 functions : the planning sections

Tracking of all resources Reconnaissance and surveillance Daily briefings documents

Page 30: MODULE 2 On –site Activities in MCI OPERATIONS MANAGEMENT INCIDENT MANAGEMENT SYSTEM (IMS) ICP - EOC - ECC.

MODULE 2MODULE 2Incident Management System

• The essence of the system 5 functions : Administration and Finance

personnel records, payroll and finances Costs data and cost estimates All financial issues with suppliers and vendors


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