Module 5GemStall Overview

Copyright 2006 VeriFone, Inc. All rights reserved.

No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human

or computer language, transmitted in any form or by any means, without the prior written consent of VeriFone, Inc.

VeriFone, Inc. is a registered trademarkof VeriFone, Inc.

All other brand names and trademarksappearing in this documentation

are the property of their respective owners.

As a VeriFone Authorized Service Contractor you will be working with several major oil software applications.

These software applications will be downloaded into the VeriFone POS terminals.

The software will need to be downloaded for new installations, when software upgrades are mandated by the major oil, and when a main board needs to be replaced on the terminal.

Module 5: GemStall Overview Introduction

The program you will use when downloading software applications on the VeriFone POS terminals is called GemStall.

As a VASC it will be critical for you to become familiar with this program in order to be successful at the installation process.

IntroductionModule 5: GemStall Overview

Objectives

In this module you will learn:

Functionality of GemStall

Differences between v2.11 and v2.52

Installing GemStall on your laptop

Suggested reading

Module 5: GemStall Overview

Gemstall is an MS-DOS utility program used to download software applications on a VeriFone POS terminal. As a VASC technician, Gemstall allows you to:

Install an application into a Ruby terminal.

Edit and upgrade the parameters for site-specific requirements (i.e. dispenser type, DCR keypad, etc.).

Backup and restore specific data from a Ruby terminal.

Reprint the installation and upgrade information from a Ruby terminal.

FunctionalityModule 5: GemStall Overview

To the left is a screen print of GemStall. The functions are listed across the top of the screen and include:

File Edit Install Upgrade Backup Restore Options

FunctionalityModule 5: GemStall Overview

FileYou will use File to open a software application and to exit out of GemStall.

FunctionalityModule 5: GemStall Overview

EditYou will use Edit to select specific parameters for the site you will be installing.

For example, if the site will be using a 120-key keyboard, you would need to select the 120 key in the edits.

The edits include all the peripherals to be interfaced with the VeriFone POS terminal, such as the printer, scanner, fuel, and dcr’s.

FunctionalityModule 5: GemStall Overview

InstallThe Install feature will actually start the process of loading the software into the Ruby terminal.

FunctionalityModule 5: GemStall Overview

UpgradeUpgrade can be used should you need to add, change, or delete a few files on the Ruby terminal.

For example, if the site was installed without a scanner and then 6 months later the site decides to use scanners, you would need to upgrade the site to include scanner functionality. Providing the site has the most current software in production, as a VASC you would use the Upgrade functionality to download the scanner file into the POS terminal(s).

FunctionalityModule 5: GemStall Overview

BackupWhen a backup is used in GemStall, specific files on the Ruby terminal will be downloaded onto a floppy disk.

The files that will be backed up are specific to the major oil. In most cases this back up does not include fuel configuration.

To use this functionality you must have a floppy disk drive. Using GemStall to back up files is only one of many ways to accomplish this.

Should you not have a floppy disk drive on your service laptop you will be able to use a different backup method.

FunctionalityModule 5: GemStall Overview

RestoreThe Restore feature will be used to restore specific files that were originally backed up on a floppy disk.

These files will be downloaded into the Ruby terminal.

FunctionalityModule 5: GemStall Overview

OptionsUnder the Options feature you will find the option to Reprint your installation report, change a comport, and clear an error message.

FunctionalityModule 5: GemStall Overview

When using GemStall you will be connecting your laptop to the Ruby terminal.  There are two versions of GemStall – version 2.11 and version 2.52.

The version you will use is dependant on your laptop.

Differences Betweenv2.11 and v2.52

Module 5: GemStall Overview

If your laptop does not have a male 9-pin serial connection and you wish to use a USB converter you must use GemStall version 2.52.

In order to download software there will be a serial connection between your laptop and the Ruby terminal.

If your laptop does not have a male 9-pin serial connection you will need to use an alternate solution. One solution is an USB to 9-pin converter. These converters are only supported with GemStall version 2.52.

Differences Betweenv2.11 and v2.52

Module 5: GemStall Overview

There are a few alternatives to a 9-pin serial connection, including the following:

• USB to Serial Converter• PCMIA Serial Card• Express Card

If you opt for an USB to Serial Converter you MUST install GemStall version 2.52.

Differences Betweenv2.11 and v2.52

Module 5: GemStall Overview

If your laptop has Windows 2000 or XP, and you will be using a serial connection you can use either GemStall version.

However, you will find version 2.11 will download software faster than version 2.52. For this reason many technicians prefer GemStall version 2.11.

Differences Betweenv2.11 and v2.52

Module 5: GemStall Overview

Prior to attending Ruby VASC School please ensure you have installed the correct version of GemStall on the laptop you will be using in school.

VeriFone applications will be downloaded from the VeriFone premier portal website. When downloading applications there is a self-extracting file that is included in this download.

The self-extracting file will attempt to locate GemStall on your hard drive.

For this reason you should install GemStall in the root C directory. If you use another location to store GemStall the self-extracting file will not work and you will manually need to set up your file structure.

Installing GemStallModule 5: GemStall Overview

From the C Directory make a folder and call it GemStall.

Installing GemStallModule 5: GemStall Overview

Once you have made the GemStall folder you can find the software in your VASC Service Manual.

Once you have opened the VASC Service Manual. Click on “Software Needed for VASC Training”.

Installing GemStallModule 5: GemStall Overview

Then click on Ruby VASC Certification and then click on GemStall.

Installing GemStallModule 5: GemStall Overview

At this point choose the version you wish to install by clicking on the version.

It will ask you if you wish to Run or Save. Choose Save.

DO NOT select RUN – if you select RUN the files will be placed on your desktop and will not download appropriately.

Installing GemStallModule 5: GemStall Overview

A window will appear – ensure you are saving the GemStall software in the GemStall folder you made.

Installing GemStallModule 5: GemStall Overview

Open up your C:\GemStall directory.

If you selected GemStall v2.11 simply double click the GemStall.exe file.

If you selected GemStall v2.52, you will double click the WinZip file and WinZip will launch indicating the files will extract to a specific directory on your laptop. We recommend you extract to the C:\GemStall directory.

Installing GemStallModule 5: GemStall Overview

Once the files have been extracted and installed locate the directory c:\gemstall you will notice there are two different executables located there.

One is Gemstall-usb.exe and the other is Gemstall.exe. 

Both of the executables will work for a standard Serial connection (RS232) or if you are using a USB-Serial converter providing the comport on your laptop for the connection has been assigned to ports 1-4. 

Installing GemStallModule 5: GemStall Overview

If you are using a USB-Serial converter and the comport on your laptop for the connection is a port other than 1-4 then you must use the Gemstall-usb.exe executable. 

When installing this executable it will ask you to enter the comport number on your laptop assigned for the USB-Serial connection.

Installing GemStallModule 5: GemStall Overview

Review

Now that you have an understanding of GemStall, let’s review.

Module 5: GemStall Overview

Review

Multiple Choice:

Gemstall is:

___ used to download software applications on a VeriFone POS terminal___ used for HPV-20 installations___ a Proprietary Fleet Card Program___ another name for GemCom

Module 5: GemStall Overview

Review

If you chose, used to download software applications on a VeriFone POS terminal, you are correct!

Module 5: GemStall Overview

Review

True or False:

Gemstall allows you to edit and upgrade the parameters for site-specific requirements (i.e. dispenser type, DCR keypad, etc.) on a VeriFone POS terminal.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct!

Module 5: GemStall Overview

Review

True or False:

You will use File to open a software application and to exit out of GemStall.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct!

Module 5: GemStall Overview

Review

True or False:

The Install feature in GemStall will actually start the process of loading the software into the Ruby terminal.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct!

Module 5: GemStall Overview

Review

True or False:

When a backup is used in GemStall, specific files on the Ruby terminal will be downloaded onto a floppy disk.

The files that will be backed up are specific to the major oil. In most cases this back up does not include fuel configuration.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct!

Module 5: GemStall Overview

Review

True or False:

The most current version of GemStall is 3.52.

Module 5: GemStall Overview

Review

This is FALSE.There are currently two versions of GemStall – version 2.11 and 2.52.

Module 5: GemStall Overview

Review

True or False:

If your laptop does not have a male 9-pin serial connection and you wish to use a USB converter you must use GemStall version 2.11.

Module 5: GemStall Overview

Review

This is FALSE.

If your laptop does not have a male 9-pin serial connection and you wish to use a USB converter you MUST use GemStall version 2.52.

Module 5: GemStall Overview

Review

True or False:

There are a few alternatives to a male 9-pin serial connection, including an USB to Serial Converter and a PCMIA serial card.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct.

There are a few alternatives to a male 9-pin serial connection, including the following:

• USB to Serial Converter• PCMIA Serial Card• Express Card

Module 5: GemStall Overview

Review

True or False:

If your laptop has Windows 2000, XP, and you will be using a serial connection you can use either version of GemStall.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct.

If your laptop has Windows 2000, XP, and you will be using a serial connection you can use either version of GemStall.

Module 5: GemStall Overview

Review

True or False:

Prior to attending Ruby VASC School you do not need to install GemStall. When you arrive at school, your instructor can help you download the appropriate version.

Module 5: GemStall Overview

Review

This is FALSE.

Prior to attending Ruby VASC School please ensure you have installed the correct version of GemStall on the laptop you will be using in school.

Module 5: GemStall Overview

Review

True or False:

When installing GemStall, you should install it in the root C directory. If you use another location to store GemStall the self-extracting file will not work and you will manually need to set up your file structure.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct.

VeriFone applications will be downloaded from a website. When downloading applications there is a self-extracting file that is included in this download. The self-extracting file will attempt to locate GemStall on your hard drive.

For this reason you should install GemStall in the root C directory. If you use another location to store GemStall the self-extracting file will not work and you will manually need to set up your file structure.

Module 5: GemStall Overview

Review

True or False:

You can find the GemStall software in your VASC Service Manual under “Software Needed for VASC Training”.

Module 5: GemStall Overview

Review

If you answered TRUE, you are correct.

Module 5: GemStall Overview

Homework Assignment

Prior to attending Ruby VASC School you will need to determine which version of GemStall is necessary for the laptop you will be bringing to class.

The version of GemStall should be downloaded from the premier portal and installed on the laptop.

Module 5: GemStall Overview