Module Two

Human Resource Management English for

Management

Contents

Staff Motivation2

The Future of Work4

Job Analysis and Design31

Recruitment33

Chapter Five

Basic Concepts

Work Roles and WorkSet

Reading

Listening

JobAnalysis & Design

JobAnalysis & Design

Basic Concepts

Job

A group of positions that are similar in their duties.

Different reponsibilities and duties performed by only one employee.

A written statement of the knowledge, skills, abilities, traits, and other characteristics necessary .

A statement of the tasks, duties and responsibilities of a job.

PositionJob

Specification

Job Description

Job Descriptions include

Job TitleJob TitleProvides psychological importance; Indicates duties;Suggests relative levels occupied.

Job Job IdentificationIdentification

Provides location, payroll number etc;Distinguishes a job from others.

Job Job DutyDuty

Stresses responsibilities of all duties;States the results to achieve.

JobJobSpecificationSpecification

Indicates skill required and physical demands needed.

Job descriptions are vital to HR Functions

Selection

CompensationT & D

PerformanceAppraisal

Job descriptions

Job descriptions

Provide selections criteria, reduce discrimination

Provide the rate for performing a job

Locate discrepancies,Indicate T&D needed

Provide the criteria for evaluation

Job Analysis & Design

Job analysis is the process of obtaining information about jobs bydetermining what the duties, tasks, or activities of those jobs are.

Job design improves jobs through technological and human considerations in order to enhance organization efficiency and employee job satisfaction.

Successful job Successful job descriptionsdescriptions

Development in Job Analysis & Design

Belbin’s Workrole & WorkSet

Job DescriptionVSRole Description

New Development

Traditional Practices

Workers

Managers

TMT

Following orders

Giving instructions

Setting goals

Work Roles

Job casting

MANAGERS Review

JOBHOLDERS

Briefing

Work RolesWork RolesFeedback

Work Roles Exercise

Reading

Listening

Reading

Exercise 4: match each verb with one of the four core WorkSet colors.

Yellow – schedule/decide/design Blue – operate/comply/follow Orange – cooperate/participate Green – support/assist

Reading

Exercise 3 What are the discrepancies between

managers’ brief and employees’ feedback.

How could the descrepancies be solved?

Listening

H D B E A

Vocabulary

come to terms with user’s manuals clock in and out jetting in and out on call temp have a huge say in what I do

Other Vocabulary computer programmer 电脑程序员 compensation specialist 薪酬专员 Job title 工作头衔 Job identification number 工作识别码 Job duty 工作职责 Standpoint 立场、观点 Entail 使…成为需要 Revise 修订 Payroll 工资表 Mandate 授权、委托、批准 Verifiable 有效的、能证实的 Revamp 修补 Pilot trial 试运行、试验