Module Two: Review Questions

1. How many phases are there in the Cycle of Anger?

a) 3b) 4c) 5d) 6

2. Once a person returns to a normal or adaptive phase, a new trigger cannot start the entire cycle all over again.

a) Trueb) False

Module Two: Review Questions

3. _______ or _______ describes how people react to a perceived threat.

a) Win or loseb) Run or hidec) Smile or frownd) Fight or flight

4. Anger is a result of perceived harm to self, whether physical or __________.

a) Realb) Emotionalc) Negotiatedd) Escalated

Module Two: Review Questions

5. Which is not a common myth about anger?a) Anger needs to be ‘unleashed’ for it to go awayb) Ignoring anger will make it go awayc) You can’t control your angerd) You can control your anger

6. Anger is never an appropriate reaction?a) True

b) False

Module Two: Review Questions

1. How many phases are there in the Cycle of Anger?

a) 3b) 4c) 5d) 6

2. Once a person returns to a normal or adaptive phase, a new trigger cannot start the entire cycle all over again.

a) Trueb) False

Module Two: Review Questions

3. _______ or _______ describes how people react to a perceived threat.

a) Win or loseb) Run or hidec) Smile or frownd) Fight or flight

4. Anger is a result of perceived harm to self, whether physical or __________.

a) Realb) Emotionalc) Negotiatedd) Escalated

Module Two: Review Questions

5.Which is not a common myth about anger?a) Anger needs to be ‘unleashed’ for it to go awayb) Ignoring anger will make it go awayc) You can’t control your angerd) You can control your anger

6.Anger is never an appropriate reaction?

a)Trueb)False

Module Three: Review Questions

1.Ignoring anger is a helpful coping tool.

a)Trueb)False

2.Being aggressive can be projected verbally or physically.

a)Trueb)False

Module Three: Review Questions

4.Saying to yourself “I am angry” is a simple way to acknowledge your anger.

a)Trueb)False

4.Counting to 10 is not a useful way to try and calm down.

a)Trueb)False

Module Three: Review Questions

1.Ignoring anger is a helpful coping tool.

a)Trueb)False

2.Being aggressive can be projected verbally or physically.

a)Trueb)False

Module Three: Review Questions

4.Saying to yourself “I am angry” is a simple way to acknowledge your anger.

a)Trueb)False

4.Counting to 10 is not a useful way to try and calm down.

a)Trueb)False

Module Four: Review Questions

1. What is not a physical sign of anger?

a) Rapid heart rateb)Sweatingc) Shakingd) Irritability

2. Signs of anger can be physical, mental, emotional, and behavioral.

a) Trueb)False

Module Four: Review Questions

3. A useful coping thought is “I am capable of _________ this situation.”

a) Losingb) Managingc) Forgettingd) Hating

4. Which is not a useful coping thought?

a) Calm down first, and think this throughb) This may not be as bad as it seemsc) There is no need to feel threatened hered) I have trouble managing my anger

Module Four: Review Questions

5. Breathing exercises, meditation, and visualization are all forms of what?

a) External stressesb) Relaxation techniquesc) Progressive brain relaxationd) Internal stresses

6. Which is not a constructive ways of blowing off steam

a) Writing passive-aggressive notesb) Physical Activityc) Writingd) Screaming

Module Four: Review Questions

1. What is not a physical sign of anger?

a) Rapid heart rateb)Sweatingc) Shakingd) Irritability

2. Signs of anger can be physical, mental, emotional, and behavioral.

a) Trueb)False

Module Four: Review Questions

3. A useful coping thought is “I am capable of _________ this situation.”

a) Losingb) Managingc) Forgettingd) Hating

4. Which is not a useful coping thought?

a) Calm down first, and think this throughb) This may not be as bad as it seemsc) There is no need to feel threatened hered) I have trouble managing my anger

Module Four: Review Questions

5. Breathing exercises, meditation, and visualization are all forms of what?

a) External stressesb) Relaxation techniquesc) Progressive brain relaxationd) Internal stresses

6. Which is not a constructive ways of blowing off steam

a) Writing passive-aggressive notesb) Physical Activityc) Writingd) Screaming

Module Five: Review Questions

1. Objective references do not change from person to person.

a) Trueb)False

2. You are using ________ language when you are stating an opinion, assumption, belief, judgment, or rumor?

a) Subjectiveb)Objective

Module Five: Review Questions

3. A useful way to identify the problem is to state your position in a _________ statement.

a) Problemb) Questionc) Angerd) Objective

4. An “I-message” is a message that is focused on the ________

a) Objectiveb) Problemc) Conflictd) Speaker

Module Five: Review Questions

1. Objective references do not change from person to person.

a) Trueb)False

2. You are using ________ language when you are stating an opinion, assumption, belief, judgment, or rumor?

a) Subjectiveb)Objective

Module Five: Review Questions

3. A useful way to identify the problem is to state your position in a _________ statement.

a) Problemb) Questionc) Angerd) Objective

4. An “I-message” is a message that is focused on the ________

a) Objectiveb) Problemc) Conflictd) Speaker

Module Six: Review Questions

1. Constructive disagreement usually creates more harm than good.

a) Trueb)False

2. Which item is not a part of using the constructive disagreement process?

a) Us VS. themb)Mutual respectc) Reasonable concessionsd)Win-win solution

Module Six: Review Questions

3. Situational factors have no influence on the negotiation process.

a) Trueb)False

4. During a negotiation which piece of advice should you follow?

a) Prepareb)Communicate clearlyc) Keep an open mindd)All of the above

Module Six: Review Questions

5. When building a consensus you should focus on ________ rather than positions.

a) Interestsb) Differencesc) Brainstormingd) Winning

6. Fill in the blanks: Increase _________ / reduce _________

a) Interests, solutionsb) Sameness, differencesc) Options, empathyd) Differences, Barriers

Module Six: Review Questions

1. Constructive disagreement usually creates more harm than good.

a) Trueb)False

2. Which item is not a part of using the constructive disagreement process?

a) Us VS. themb)Mutual respectc) Reasonable concessionsd)Win-win solution

Module Six: Review Questions

3. Situational factors have no influence on the negotiation process.

a) Trueb)False

4. During a negotiation which piece of advice should you follow?

a) Prepareb)Communicate clearlyc) Keep an open mindd)All of the above

Module Six: Review Questions

5. When building a consensus you should focus on ________ rather than positions.

a) Interestsb) Differencesc) Brainstormingd) Winning

6. Fill in the blanks: Increase _________ / reduce _________

a) Interests, solutionsb) Sameness, differencesc) Options, empathyd) Differences, Barriers

Getting it Done

Stick to your plan

Monitor progress

and results

Revise accordingly

Module Seven: Review Questions

1. Which is a characteristic of choosing a possible solution?

a) Costs and benefitsb)Foresightc) Obstaclesd)All of the above

2. Choosing the ideal solution has factored in the impact on all parties.

a) Trueb)False

Module Seven: Review Questions

3. A good plan is __________ instead of abstract, specific instead of generic

a) Softb) Concretec) Centrald) Resourceful

4. When creating a plan, note all the resources you would need, which include ________ and ________.

a) Human and materialb) Cognitive and concretec) Ways and meansd) Movers and shakers

Module Seven: Review Questions

5. Follow all of these suggestions to help implement your plan; except which item?

a) Stick to itb) Monitor progress and resultsc) Ignore criticismd) Reward and revise accordingly

Module Seven: Review Questions

1. Which is a characteristic of choosing a possible solution?

a) Costs and benefitsb)Foresightc) Obstaclesd)All of the above

2. Choosing the ideal solution has factored in the impact on all parties.

a) Trueb)False

Module Seven: Review Questions

3. A good plan is __________ instead of abstract, specific instead of generic

a) Softb) Concretec) Centrald) Resourceful

4. When creating a plan, note all the resources you would need, which include ________ and ________.

a) Human and materialb) Cognitive and concretec) Ways and meansd) Movers and shakers

Module Seven: Review Questions

5. Follow all of these suggestions to help implement your plan; except which item?

a) Stick to itb) Monitor progress and resultsc) Ignore criticismd) Reward and revise accordingly

Module Eight: Review Questions

1. Hot buttons are triggers that make us react with ________.

a) Denialb) Remorsec) Joyd) Anger

2. What can a hot button can be?

a) Something we observeb) Something we thinkc) Something we feeld) All of the above

Module Eight: Review Questions

3.Each person has the same set of hot buttons.

a)Trueb)False

4.An anger log can help identify ways to prevent and cope with anger when it comes

a)Trueb)False

Module Eight: Review Questions

1. Hot buttons are triggers that make us react with ________.

a) Denialb) Remorsec) Joyd) Anger

2. What can a hot button can be?

a) Something we observeb) Something we thinkc) Something we feeld) All of the above

Module Eight: Review Questions

3.Each person has the same set of hot buttons.

a)Trueb)False

4.An anger log can help identify ways to prevent and cope with anger when it comes

a)Trueb)False

Module Nine: Review Questions

1. Which item is not part of the Triple A approach?

a) Accelerateb) Alterc) Avoidd) Accept

2. If you change or the way you react or view a situation, you are using what option of the Triple A approach.

a) Accelerateb) Alterc) Avoidd) Accept

Module Nine: Review Questions

3. What option of the Triple A approach are you using If you steer clear from people or situations that make you upset?

a) Accelerateb) Alterc) Avoidd) Accept

4. When accepting the situation, which is an appropriate response?

a) Find learningb) Seek a higher purposec) Vent to a friendd) All of the above

Module Nine: Review Questions

1. Which item is not part of the Triple A approach?

a) Accelerateb) Alterc) Avoidd) Accept

2. If you change or the way you react or view a situation, you are using what option of the Triple A approach.

a) Accelerateb) Alterc) Avoidd) Accept

Module Nine: Review Questions

3. What option of the Triple A approach are you using If you steer clear from people or situations that make you upset?

a) Accelerateb) Alterc) Avoidd) Accept

4. When accepting the situation, which is an appropriate response?

a) Find learningb) Seek a higher purposec) Vent to a friendd) All of the above

Module Ten: Review Questions

1. Which is not a part of the Energy Curve commonly found during an angry reaction?

a) Take Offb) Lash outc) Slow downd) Cool down

2. To summarize the Energy Curve:

a) When a person is angry, just let them ventb) It makes a person more reasonablec) Argue with them mored) Debate is healthy at this time

Module Ten: Review Questions

3. Which would not be a good de-escalation technique?

a) Active listeningb) Increase personal spacec) Decrease personal spaced)Reiterate your support

4. Practicing active listening will not help any angry situation.

a) Trueb)False

Module Ten: Review Questions

5.All angry reactions can be effectively dealt with.

a)Trueb)False

6.Your priority is always your well-being and safety during any angry situation.

a)Trueb)False

Module Ten: Review Questions

1. Which is not a part of the Energy Curve commonly found during an angry reaction?

a) Take Offb) Lash outc) Slow downd) Cool down

2. To summarize the Energy Curve:

a) When a person is angry, just let them ventb) It makes a person more reasonablec) Argue with them mored) Debate is healthy at this time

Module Ten: Review Questions

3. Which would not be a good de-escalation technique?

a) Active listeningb) Increase personal spacec) Decrease personal spaced)Reiterate your support

4. Practicing active listening will not help any angry situation.

a) Trueb)False

Module Ten: Review Questions

5.All angry reactions can be effectively dealt with.

a)Trueb)False

6.Your priority is always your well-being and safety during any angry situation.

a)Trueb)False

Module Eleven: Review Questions

1. The techniques in this workshop can be summarized into four main steps: be informed, be self-aware, take control, and take action.

a) Trueb) False

2. What should you do if you are really struggling with anger problems and it negatively impacts your life?

a) Seek professional helpb) Ignore it, it will passc) Nothing, it’s other people’s problemsd) Quit your job

Module Eleven: Review Questions

1. The techniques in this workshop can be summarized into four main steps: be informed, be self-aware, take control, and take action.

a) Trueb) False

2. What should you do if you are really struggling with anger problems and it negatively impacts your life?

a) Seek professional helpb) Ignore it, it will passc) Nothing, it’s other people’s problemsd) Quit your job