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Valley Electric Association, Inc. 800 E Highway 372 PO Box 237 Pahrump, NV 89041-0237 Phone: (775) 727-5312 or (800) 742-3330 (In Nevada) Fax: (775) 727-6320 www.vea.coop MONTHLY REPORT TO BOARD OF DIRECTORS May 2020
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Page 1: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Valley Electric Association, Inc.

800 E Highway 372 • PO Box 237 • Pahrump, NV 89041-0237

Phone: (775) 727-5312 or (800) 742-3330 (In Nevada) • Fax: (775) 727-6320 • www.vea.coop

MONTHLY REPORT TOBOARD OF DIRECTORS

May 2020

Page 2: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Valley Electric Association, Inc.

800 E Highway 372 • PO Box 237 • Pahrump, NV 89041-0237 Phone: (775) 727-5312 or (800) 742-3330 (In Nevada) • Fax: (775) 727-6320 • www.vea.coop

May 20, 2020 The regular board of directors meeting has been set for Wednesday, May 27, 2020 beginning at 8:30a.m. The meeting will be conducted via telecommunication. Proposed Agenda:

1. Call to Order

2. Attendance

3. Pledge of Allegiance, Moment of Silence

4. Approval of the Agenda

5. Member Comment Period

6. Director Comment Period

7. Approval of the minutes of the April 29, 2020 regular meeting

8. Presentation of Financial & Statistical Reports

9. Unfinished Business

10. New Business

a. Estate Capital Credit Retirements

b. Board Resolution 2020-04, Elected Directors

c. Board Committee Reports 1. Charitable Foundation Committee 2. Finance Committee 3. Member Liaison Committee 4. Policy Committee

d. Nye County – Community Center

11. Staff Reports a. Chief Executive Officer Report b. Departmental Reports

12. Executive Session 13. Adjournment

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Tab 1

Approval of Minutes

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VALLEY ELECTRIC ASSOCIATION, INC.

REGULAR MEETING OF THE

BOARD OF DIRECTORS A regular meeting of the Board of Directors of Valley Electric Association, Inc. (“VEA”) was held on Wednesday April 29th, 2020, beginning at approximately 8:32 a.m., at VEA’s headquarters in Pahrump, Nevada. The meeting was held via Zoom, pursuant to Governor Sisolak’s Emergency Directives, COVID-19, and given concerns related to social distancing.

Ms. Keyes presiding as President, appointed Mr. Sweetin as Parliamentarian. Ms. Keyes called the roll of Directors present: Kathleen Keyes, President; Michelle Caird, Vice-President (“VP”); Terrie D’Antonio, Secretary; Rob Shirley, Treasurer; Bonnie Groenert; and Robin Barber

Also present via Zoom were: Mark Stallons, Chief Executive Officer (“CEO”); Steve Morrison, Chief Financial Officer (“CFO”); Bart Thurgood, Chief People Strategist; James Andresen, Director of Engineering & Operations; Nate Johnson, Executive Vice President, Broadband; Doug Maughan, Manager of Power Resources; Amy Carlson, Executive Assistant; Bill Perna, Manager of Customer Service; Joe Fieldsted, Manager of Safety; Jack Venezio, Manager of Network Operations; Cassy Potter, IT Help Desk Technician; Amber Crotty, Administrative Assistant; and Bob Sweetin, Davison Van Cleve, General Counsel; Members: Bruce Holden and Surely Karganilla.

Ms. Keyes called the meeting to order 8:32 a.m., Pledge of Allegiance, followed by a moment of silence. 1. Approval of the Agenda. Ms. Groenert moved to approve the agenda. Ms. Caird seconded

the motion. No comments. The motion was approved unanimously. 2. Member Comments. No Comments.

3. Director Comments. Ms. Caird thanked VEA staff; Ms. D’Antonio thanked Members for

food distribution; Ms. Keyes thanked Members for food drive; Ms. Barber thanked Board and Members for all they do and encouraged all to stay in a positive frame of mind.

4. Approval of Minutes from March 25, 2020 Regular Board meeting. Ms. Groenert moved to

approve minutes as amended. Ms. Barber seconded the motion. The motion was approved unanimously.

5. Presentation of Financial and Statistical Report. Presented by Mr. Morrison, consistent with provided back-up materials.

Mr. Shirley moved to approve. Ms. D’Antonio seconded the motion. No further comment. The motion was approved unanimously.

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6. Unfinished Business. None.

7. New Business.

a. First Quarter Bad-Debt Report. 131 Accounts unable to collect. Write-off’s total $41,980.71 between VEA and VCA, after recovery through future capital credit retirements ($22,366.46) for a net write-off of $19,614.25. Ms. Caird moved to approve. Ms. Barber seconded the motion. No further comment. The motion was approved unanimously.

b. Capital Credit Retirements. Total $15,828.78 from five estates. Net Present Value

$9,364.53. Total $6,466.25. Mr. Shirley moved to approve. Ms. D’Antonio seconded the motion. No further comment. The motion was approved unanimously.

8. Board Committee Reports.

a. Finance Committee met on Monday April 27th, 2020. The 2019 Annual Report was reviewed by Mr. Morrison. March 2020 financial information for Board meeting was also presented.

b. Policy Committee Report. The Policy Committee is scheduled to meet on May 8th,

2020 to review the progress of the policy review being led by Kathy Mattocks.

c. Member Liaison Committee Report. The committee will meet again in June, once the Annual Meeting has taken place.

d. Charitable Committee Report. Discussion on grant applications and review, along

with a follow-up on the large donation made to all the Districts to aide food distribution efforts.

9. CEO and Staff Reports.

a. CEO Report. Presented by Mr. Stallons, consistent with submitted report.

Reviewed last month of meetings and progress. Spoke to changes made due to COVID-19, making payments more convenient through the drive-through and other methods. Discussed transmission planning process, engagement with schools, and ensuring broadband is available. Further discussed how problems are solved as to distance learning opportunities. Mr. Stallons discussed opportunities with SunPower and Solarize to provide roof-top solar to Members. Monitoring of stimulus bills and several other matters.

Comment from Ms. D’Antonio regarding rooftop solar. Ms. D’Antonio expressed concerns about door-to-door salespersons implying a connection with VEA and also raised concerns related to social distancing. Ms. D’Antonio requested that more information be provided to Members indicating that there is no approved or sponsored vendor by VEA. Ms. Groenert reflected same concerns.

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Question from Ms. Groenert about participating in district meetings. Ms. Carlson explained that any Board Member/Member can watch any district meeting on VEA’s website.

b. Safety Report. Presented by Mr. Fieldsted, consistent with submitted report.

c. Human Resources Report. Mr. Thurgood presented the report consistent with previously submitted information. Mr. Thurgood spoke in great detail about COVID-19 and keeping employees safe.

d. Accounting, Customer Service and Fleet Report. Presented consistent with written

report. Lobby is currently shut down. Discussion regarding logistical impacts of lobby shut down. Members have numerous avenues to make payments.

e. Power Resource Report. Presented by Mr. Maughan, consistent with written report.

Total energy purchases were ~42M kWh. Less power in the month of March. April and May will likely be lower. NRECA released a study that COVID-19 will decrease energy usage by approximately 6%. VEA has not seen the full affect yet, since only two weeks of March were affected by Executive Order. Energy prices for March were favorable. Average was $23.71 per MWh. Twin peaking model, we are in the shoulder months. March was slightly lower than the last two years for energy purchases. Peaking decreased as well, as compared to the prior two years. Resource Mix, we only had three energy sources: BP base load (64%); hydro (29%), solar (7%). No peaking contract was in effect in March. Oil pricing decline did not substantially affect VEA’s pricing due to long-term contract requirements. Congestion Revenue Rights are unusually negative compared to historical pricing. There is negative congestion pricing in the market right now. VEA is selling rights each month. Lake Mead is 7 feet deeper than last year at the same time. Increased lake levels benefit the hydro resource. VEA is preparing various filings for the applicable regulatory authorities.

f. Engineering Report/Operations and Projects. Presented by Mr. Andresen, consistent with pre-submitted written report. Pahrump Planning District is no longer issuing any new building permits during this COVID-19 pandemic. This will quell any new construction and rooftop solar permits. VEA signed an engineering contract for the Gamebird expansion, this improves a potential voltage issue. NextGen Farms, the first 400-amp service is now in. All teams are working on Strategic Planning for the June 2020 deadline. VEA is not seeing a drop in job completion time due to the COVID-19 impacts. The canopy is now installed for the Lathrop Wells charging station, which means that this project is 100% complete. Ms. Groenert asked about the status of the community center. Mr. Stallons answered that VEA has not received any new information on that–still in a holding pattern–but there has been no change in the target date.

g. VCA/Broadband Report. Presented by Mr. Johnson, consistent with pre-submitted report. Mr. Johnson described some new developments in fiber deployment. Fiber is being deployed into the DMV building. Once construction can commence, VCA

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will try to sign up new government customers for service. VCA has looked at becoming a preferred vendor of the state. The crews are working on the WiMax towers and performing battery maintenance. The batteries need to be good for at least 4 hours. After much troubleshooting, VCA has found the component that is causing the evening latency issues. The issue was found before the Stay-at-Home orders were instituted. At peak times, system is operating at 55%. The Board discussed how a consumer can test its speed. Mr. Johnson described Speed Tests and Ookla (Nokia) servers. Spoke about phone servers, customer service and IT adjustments for telecommuting.

Ms. D’Antonio moved to approve staff reports. Ms. Caird seconded the motion. No further discussion. The motion was approved unanimously.

Zoom Meeting terminated at 10:44 a.m. with no further question. Executive session to reconvene at 11:15 a.m.

There being no further matters to discuss, Ms. Caird moved to adjourn the meeting. Ms. Barber seconded the motion. The motion was approved unanimously. The March 2020 meeting of the Board of Directors was adjourned at 1:15 p.m. DATED this 27th day of May, 2020.

Kathleen Keyes, President Terrie D’Antonio, Secretary

Page 8: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 2

Financials

Page 9: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Monthly Reports and Financial ResultsAs of April 30, 2020

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VALLEY ELECTRIC ASSOCATION CONSOLIDATED YEAR OVER YEAR MONTHLY RESULTS APRIL 2020 STATEMENT - UNAUDITED

2020 2019 VARIANCE BUDGET VARIANCE

VEA 4,584,715$ 4,674,100$ -1.9% 4,705,747$ -2.6%VETA 601,988$ 615,840$ -2.2% 670,190$ -10.2%Comms 724,162$ 623,533$ 16.1% 732,526$ -1.1%Operating Income 5,910,865$ 5,913,473$ 0.0% 6,108,464$ -3.2%Total Cost of Power 2,418,487 2,242,886 -7.8% 2,523,893 4.2% GROSS OPERATING MARGIN 3,492,377 3,670,587 -4.9% 3,584,571 -2.6%

Distribution Expense - Operation 807,413 625,037 -29.2% 777,411 -3.9%Distribution Expense - Maintenance 286,147 285,291 -0.3% 321,941 11.1%Consumer Accounts Expense 197,791 211,275 6.4% 216,315 8.6%Customer Service & Informational Expense 53,668 51,773 -3.7% 62,267 13.8%Sales Expense 34,566 65,018 46.8% 49,931 30.8%Administrative and General Expense 767,959 1,038,386 26.0% 704,230 -9.0% TOTAL OPERATING EXPENSES 2,147,544 2,276,779 5.7% 2,132,096 -0.7%

Fixed Costs (Depr. & Taxes) 1,110,851 1,104,648 -0.6% 1,111,548 0.1%Interest Expense (LTD) 736,471 750,096 1.8% 761,691 3.3%Interest Charged to Construction 1,597 1,419 -12.5% 1,220 0.0%Interest Expense - Other 35,363 165,851 78.7% 33,777 -4.7%Other Deductions 6,845 9,458 27.6% 6,763 -1.2% TOTAL EXPENSES FOR VEA 4,038,670 4,308,252 6.3% 4,047,095 0.2%

NET OPERATING MARGIN (546,292) (637,664) 14.3% (462,524) -18.1%

Interest Income (Non-Operating) 4,617 16,155 -71.4% 8,080 -42.9%Non-Operating Margins - Other (1,773) 69,145 -102.6% (9,775) 81.9%Other - Capital Credits & Patronage Dividends - - - - 0.0%

NET NON-OPERATING MARGIN 2,844 85,300 -96.7% (1,695) 267.8%

TOTAL MARGINS (543,448)$ (552,365)$ 1.6% (464,219)$ -17.1% EBITDA 1,337,989$ 1,384,350$ -3.3% 1,445,712$ -7.5%

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YTD(APR) YTD(APR) YTD(APR) APR

2019 2020 BUD 2020 Dollars % Dollars %

Operating Revenue and Patronage Capital 27,537,249 27,793,652 27,933,902 5,910,865 256,402 0.9% (140,251) -0.5%

Power Production Expense - -

Cost of Purchased Power 13,431,115 12,064,115 12,336,356 2,418,487 1,367,001 10.2% 272,241 2.2%

Distribution Expense - Operation 2,808,019 3,128,560 3,132,744 807,413 (320,541) -11.4% 4,184 0.1%

Distribution Expense - Maintenance 1,278,810 1,153,496 1,287,729 286,147 125,314 9.8% 134,233 10.4%

Consumer Accounts Expense 819,944 829,830 865,386 197,791 (9,886) -1.2% 35,556 4.1%

Customer Service and Informational Expense 177,328 254,394 249,082 53,668 (77,066) -43.5% (5,312) -2.1%

Sales Expense 304,407 156,537 199,628 34,566 147,870 48.6% 43,091 21.6%

Administrative and General Expense 4,740,484 2,999,199 2,813,087 767,959 1,741,285 36.7% (186,112) -6.6%

Total Operation & Maintenance Expense 23,560,107 20,586,130 20,884,012 4,566,032 2,973,977 12.6% 297,882 1.4%

Depreciation & Amortization Expense 4,256,800 4,364,537 4,356,254 1,093,236 (107,737) -2.5% (8,283) -0.2%

Tax Expense - Property & Gross Receipts 0 - 0 -

Tax Expense - Other 87,172 67,196 66,000 17,615 19,976 22.9% (1,196) -1.8%

Interest on Long-Term Debt 3,017,285 3,003,742 3,052,114 736,471 13,543 0.4% 48,371 1.6%

Interest Charged to Construction (Credit) 3,974 4,018 4,880 1,597 (43) -1.1% 862 17.7%

Interest Expense - Other 674,687 151,171 144,711 35,363 523,516 77.6% (6,460) -4.5%

Other Deductions 46,078 40,911 27,053 6,845 5,167 11.2% (13,857) -51.2%

Total Cost of Electric Service 31,646,103 28,217,705 28,535,024 6,457,157 3,428,399 10.8% 317,319 1.1%

Patronage Capital & Operating Margins (4,108,854) (424,053) (601,121) (546,292) 3,684,801 89.7% 177,068 29.5%

Non Operating Margins - Interest 81,086 34,236 32,240 4,617 (46,850) -57.8% 1,996 6.2%

Allowance for Funds Used During Construction 0 0 0 0 0 - 0 -

Income (Loss) from Equity Investments 0 - 0 -

Non Operating Margins - Other 188,703 (32,683) (39,100) (1,773) (221,386) -117.3% 6,417 16.4%

Generation & Transmission Capital Credits 0 - 0 -

Other Capital Credits & Patronage Dividends 427,964 495,607 500,000 0 67,643 15.8% (4,393) -0.9%

Extraordinary Items 0 - 0 -

Patronage Capital or Margins (3,411,101) 73,107 (107,981) (543,448) 3,484,208 102.1% 181,088 167.7%

EBITDA 3,931,065 7,166,611 7,022,837 1,337,989 3,235,547 82.3% 143,774 2.0%

2020 VS 2019 2020 VS BUD

PERIOD ENDED APRIL 30, 2020

VALLEY ELECTRIC ASSOCIATIONCONSOLIDATED INCOME STATEMENT - UNAUDITED

Page 15: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

ASSETS AND OTHER DEBITS LIABILITIES AND OTHER CREDITS

1. Total Utility Plant in Service $339,442,715 30. Memberships $194,460

2. Construction Work in Progress 3,647,908 31. Patronage Capital 130,943,766

3. Total Utility Plant (1+2) 343,090,624 32. Operating Margins - Prior Years (63,694,146)

4. Accum. Provision for Depreciation and Amort 97,808,195 33. Operating Margins - Current Year (424,053)

5. Net Utility Plant (3-4) 245,282,428 34. Non-Operating Margins 497,160

6. Nonutility Property - Net 0 35. Other Margins & Equities 10,650,494

7. Investment in Subsidiary Companies 0 36. Total Margins & Equities (30 thru 35) 78,167,680

8. Invest. in Assoc. Org. - Patronage Capital 5,639,266 37. Long-Term Debt RUS (Net) 0

9. Invest. in Assoc. Org. - Other - General Funds 0 (Payments-Unapplied ($___________)

10. Invest in Assoc. Org. - Other - Nongeneral Funds 1,846,304 38. Long-Term Debt - FFB - RUS Guaranteed (Net) 0

11. Investments in Economic Development Projects (Payments-Unapplied ($___________)

12. Other Investments 1,088,915 39. Long-Term Debt - Other - RUS Guaranteed 0

13. Special Funds 0 40. Long-Term Debt - Other(Net) 227,058,391

14. Total Other Property & Investments (6 thru 13) 8,574,486 41. Long-Term Debt - RUS Economic Development (Net) 0

15. Cash-General Funds 3,280,425 42. Payments - Unapplied16. Cash-Construction Funds-Trustee 0 43. Total Long-Term Debt (37 thru 41 - 42) 227,058,391

17. Special Deposits 4,390,552 44. Obligations Under Capital Leases 2,075,686

18. Temporary Investments 0 45. Accumulated Operating Provisions - Asset Retirement Obligations 2,406,660

19. Notes Receivable - Net 0 46. Total Other Noncurrent Liabilities (44+45) 4,482,346

20. Accounts Receivable - Net Sales of Energy 5,546,299 47. Notes Payable 0

21. Accounts Receivable - Net Other 988,654 48. Accounts Payable 5,851,979

22. Renewable Energy Credits 0 49. Consumers Deposits 845,963

23. Materials & Supplies - Electric and Other 4,442,490 50. Current Maturities Long-Term Debt 8,015,228

24. Prepayments 1,983,850 51. Current Maturities Long-Term Debt-Economic Dev.

25. Other Current & Accrued Assets 2,253 52. Current Maturities Capital Leases 3,483,939

26. Total Current & Accrued Assets (15 thru 25) 20,634,523 53. Other Current & Accrued Liabilities 4,463,025

27. Regulatory Assets 0 54. Total Current & Accrued Liabilities (47 thru 53) 22,660,134

28. Deferred Debits 60,512,643 55. Regulatory Liabilities 0

29. Total Assets & Other Debits (5+14+26+thru 28) $335,004,080 56. Deferred Credits 2,635,528

57. Total Liabilities & Other Credits (36+43+46+54 thru 56) $335,004,080

VALLEY ELECTRIC ASSOCIATIONAS OF APRIL 30, 2020

CONSOLIDATED BALANCE SHEET - UNAUDITED

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VALLEY ELECTRIC ASSOCIATIONADDITIONAL SUPPORTING REPORTS

AS OF APRIL 30, 2020

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APR 2020 Current Month Year to Date2020 2019 Change Var. 2020 2019 Change Var.

Member Sales 34,856,382 36,830,654 (1,974,272) -5.4% 179,649,370 187,562,621 (7,913,251) -4.2%SCE Interchange 1,016,520 1,933,560 (917,040) -47.4% 3,998,520 5,118,120 (1,119,600) -21.9%VEA Internal Use 186,151 172,458 13,693 7.9% 811,749 805,406 6,343 0.8%Total Sales 36,059,053 38,936,672 (2,877,619) -7.4% 184,459,639 193,486,147 (9,026,508) -4.7%

Purchases 36,699,076 37,362,604 (663,528) -1.8% 183,467,362 191,469,446 (8,002,084) -4.2%SCE Interchange 2,801,160 3,537,720 (736,560) -20.8% 4,832,280 5,189,400 (357,120) -6.9%Total Purchases 39,500,236 40,900,324 (1,400,088) -3.4% 188,299,642 196,658,846 (8,359,204) -4.3%

System Losses 8.71% 4.80% 3.91% 2.04% 1.61%

System Demand 85,656 82,134 3,522 4.3% 126,145 130,634 (4,489) -3.4% Month Demand Occurred APR'20 APR'19 FEB'20 JAN'19

ENERGY REVENUEResidential $2,768,021 $2,527,068 $240,953 9.5% $14,034,803 $13,420,570 $614,234 4.6%Irrigation $174,198 $190,151 ($15,953) -8.4% $281,580 $266,154 $15,426 5.8%Commercial - <50 KW $403,787 $432,242 ($28,455) -6.6% $1,865,670 $1,789,048 $76,622 4.3%Commercial - 50-249 KW $408,753 $476,815 ($68,062) -14.3% $1,973,805 $1,884,395 $89,410 4.7%Commercial - 250 KW & Up $397,409 $508,984 ($111,575) -21.9% $1,884,969 $1,967,640 ($82,672) -4.2%Contract Sales $257,371 $340,250 ($82,880) -24.4% $1,514,971 $1,820,922 ($305,951) -16.8%Street Lighting $3,617 $3,684 ($67) -1.8% $14,335 $14,115 $220 1.6%Total Revenue $4,413,156 $4,479,195 ($66,039) -1.5% $21,570,132 $21,162,844 $407,289 1.9%

(0) (0) 0ENERGY SALES

Residential 19,613,481 17,700,006 1,913,475 10.8% 103,211,288 106,566,423 (3,355,135) -3.1%Irrigation 1,313,243 1,704,638 (391,395) -23.0% 2,501,736 2,570,820 (69,084) -2.7%Commercial - <50 KW 2,751,876 2,987,484 (235,608) -7.9% 13,163,755 13,527,161 (363,406) -2.7%Commercial - 50-249 KW 3,765,044 4,433,452 (668,408) -15.1% 20,642,731 18,208,088 2,434,643 13.4%Commercial - 250 KW & Up 3,681,307 4,908,568 (1,227,261) -25.0% 17,953,107 19,548,288 (1,595,181) -8.2%Contract Sales 3,721,369 5,086,763 (1,365,394) -26.8% 22,136,850 27,102,869 (4,966,019) -18.3%Street Lighting 10,062 9,743 319 3.3% 39,903 38,972 931 2.4%Total Sales (kwh) 34,856,382 36,830,654 (1,974,272) -5.4% 179,649,370 187,562,621 (7,913,251) -4.2%

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AVG KWH SALESResidential 952 883 69 7.8% 1,252 1,330 (78) -5.9%Irrigation 5,889 7,748 (1,859) -24.0% 2,805 2,921 (116) -4.0%Commercial - <50 KW 1,286 1,401 (115) -8.2% 1,538 1,586 (48) -3.0%Commercial - 50-249 KW 17,036 19,881 (2,845) -14.3% 23,352 20,413 2,939 14.4%Commercial - 250 KW & Up 94,392 140,245 (45,853) -32.7% 115,084 139,631 (24,547) -17.6%Contract Sales 3,721,369 5,086,763 (1,365,394) -26.8% 5,534,212 6,775,717 (1,241,505) -18.3%Street Lighting 2,012 3,248 (1,236) -38.1% 1,995 3,248 (1,253) -38.6%Total 1,500 1,626 (126) -7.7% 1,933 2,070 (137) -6.6%

CONSUMERS APR'20 APR'19 Change APR'20 APR'19 ChangeResidential 40 41 (1) 20,611 20,037 574 2.9%Irrigation (2) 0 (2) 223 220 3 1.4%Commercial - <50 KW 2 6 (4) 2,140 2,132 8 0.4%Commercial - 50-249 KW (1) 5 (6) 221 223 (2) -0.9%Commercial - 250 KW & Up 1 0 1 39 35 4 11.4%Contract Sales 0 0 0 1 1 0 0.0%Street Lighting 0 0 0 5 3 2 66.7%Total Consumers 40 52 (12) 23,240 22,651 589 2.6%

REVENUE PER KWHResidential 0.1411 0.1428 (0.0016) -1.2% 0.1360 0.1259 0.0100 8.0%Irrigation 0.1326 0.1115 0.0211 18.9% 0.1126 0.1035 0.0090 8.7%Commercial - <50 KW 0.1467 0.1447 0.0020 1.4% 0.1417 0.1323 0.0095 7.2%Commercial - 50-249 KW 0.1086 0.1075 0.0010 0.9% 0.0956 0.1035 (0.0079) -7.6%Commercial - 250 KW & Up 0.1080 0.1037 0.0043 4.1% 0.1050 0.1007 0.0043 4.3%Contract Sales 0.0692 0.0669 0.0023 3.4% 0.0684 0.0672 0.0013 1.9%Street Lighting 0.3595 0.3781 (0.0187) -4.9% 0.3592 0.3622 (0.0029) -0.8%Total 0.1266 0.1216 0.0050 4.1% 0.1201 0.1128 0.0072 6.4%

Page 19: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

VALLEY ELECTRIC ASSOCIATION, INC.13 Month Cash Flow

Sources of Cash Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20

Energy & Broadband Billing 5,793,031 5,829,173 4,817,736 6,275,117 7,181,800 6,955,970 7,001,334 5,110,451 5,754,027 7,143,788 6,734,401 6,494,935 5,563,991Line of CreditCapital Credits/Interest Income 25,304 10,966 12,156 11,263 4,600 343,439 18,625 4,764 10,360 5,417 2,881 3,474 21,745Aid to Construction 99,666 93,301 60,581 143,628 284,580 71,720 260,138 136,193 173,484 185,264 253,626 195,662 82,575Accounts Receivable 780,514 1,196,193 409,920 429,654 1,174,804 1,556,632 1,362,504 548,247 2,549,480 410,265 560,630 1,091,801 1,232,974CAISO/AEPCO 181,430 54,489 50,651 338,487 144,742 205,926 203,897 36 46,306 84 225,297 296,051Total Sources of Cash 6,879,946 7,184,122 5,351,045 6,859,661 8,984,272 9,072,502 8,848,527 6,003,552 8,487,387 7,791,040 7,551,622 8,011,169 7,197,336

Page 20: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

VALLEY ELECTRIC ASSOCIATION, INC.13 Month Cash Flow

Uses of Cash Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20

PlantPlant Materials VEA 123,537 119,841 130,646 144,466 78,038 194,049 52,184 152,369 252,005 17,668 61,266 87,430 94,255 VETA 31,544 2,624 VCA 22,656 90,581 17,509 213,027 68,676 115,797 5,829 139,316 42,454 160,176 119,732 6,873 145,429Construction Work in Progress VEA 153,795 138,336 48,104 140,509 104,280 79,478 20,681 1,387 99,093 7,500 13,976 9,500 93,219 VETA 205,878 28,354 136,235 575,731 110,751 747,469 138,121 28,244 91,147 11,852 13,683 1,274 VCA 30,630 40,000 59,640 87,261 69,500 8,740 32,988 47,619 197,372 23,655 22,083General Plant 125,137 56,411 7,681 27,972 28,050 38,927 32,700 10,265 44,073 5,462 10,585Total Plant 661,633 448,655 392,133 641,676 903,906 536,787 889,825 517,739 454,496 286,756 448,271 146,603 366,845

InvestmentsTotal Investments 0 0 0 0 0 0 0 0 0 0 0 0 0

Debt ServiceLong Term Debt - Principal 97,070 100,464 1,439,848 100,959 630,943 1,454,667 101,703 98,863 1,472,735 99,382 99,639 1,758,567 100,170Long Term Debt - Interest 204,654 197,674 2,034,450 196,141 316,114 1,993,543 190,350 164,908 1,846,301 172,536 161,758 1,536,119 153,180Line of CreditTotal Debt Service 301,724 298,139 3,474,298 297,100 947,058 3,448,210 292,053 263,771 3,319,036 271,919 261,397 3,294,686 253,350

OperationsPurchased Power/Margin Calls 2,323,888 2,101,322 2,361,796 2,544,922 3,226,335 2,899,754 2,518,846 2,293,678 2,863,009 3,636,297 2,928,518 2,919,144 2,103,868Gross Payroll 1,143,086 1,141,056 1,163,806 1,218,773 1,585,984 1,073,076 1,131,490 1,191,902 1,112,963 1,934,746 1,106,840 1,093,053 1,132,633NRECA Benefits 1,116,389 990,101 1,036,334 1,006,630 1,041,203 391,383 477,565 412,256 383,305 1,196,665 1,259,698 995,366 1,116,825Capital Credits 12,696 1,376 44,851 14,263 37,830 28,527 102,511 34 35,405 9,853 17,170 4,373 27,989Transmission SaleOperating Material & Services 1,400,136 1,276,666 1,047,430 980,820 1,505,253 933,058 1,536,656 947,872 1,375,556 1,251,810 886,736 1,122,453 1,104,782Total Operations 5,996,195 5,510,522 5,654,217 5,765,407 7,396,605 5,325,798 5,767,068 4,845,742 5,770,238 8,029,371 6,198,962 6,134,389 5,486,097

Total Uses of Cash 6,959,552 6,257,316 9,520,647 6,704,183 9,247,569 9,310,795 6,948,945 5,627,252 9,543,770 8,588,046 6,908,629 9,575,678 6,106,292

Net Cash Increase/(Decrease) (79,606) 926,806 (4,169,602) 155,478 (263,297) (238,293) 1,899,582 376,300 (1,056,383) (797,006) 642,993 (1,564,509) 1,091,044

Page 21: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

VALLEY COMMUNICATIONS

MONTHLY REPORTS &FINANCIAL RESULTS

AS OF APRIL 30, 2020

ASSOCIATION

Page 22: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

YTD(APR) YTD(APR) YTD(APR) APR

2019 2020 BUD 2020 Dollars % Dollars %Revenue - Internet 2,264,183 2,868,770 2,766,735 711,270 604,587 26.7% 102,034 3.7%Cost of Sales - Internet 948,677 1,154,685 1,241,716 267,995 (206,008) -21.7% 87,031 7.0%Gross Margins - Internet 1,315,506 1,714,084 1,525,019 443,275 398,579 30.3% 189,066 12.4%Revenue - VOIP 49,333 86,328 80,340 18,443 36,995 75.0% 5,988 7.5%Cost of Sales - VOIP 67,110 57,756 67,028 13,107 9,354 13.9% 9,272 13.8%Gross Margins - VOIP (17,776) 28,572 13,312 5,337 46,349 260.7% 15,260 114.6%VEEK Revenue 8,841 8,340 9,533 1,037 (502) -5.7% (1,193) -12.5%Smart Home Revenue - - - - 0 0.0% 0 0.0%TOTAL REVENUE 2,321,746 2,963,437 2,856,608 730,750 641,691 27.6% 106,829 3.7%Total Cost of Sales 1,108,456 1,212,441 1,308,854 281,101 (103,984) -9.4% 96,413 7.4%Gross Margins 1,213,290 1,750,996 1,547,754 449,648 537,707 44.3% 203,242 13.1%Maintenance Expense 30,842 42,853 23,185 7,731 (12,011) -38.9% (19,668) -84.8%Consumer Accounts Expense 109,315 111,517 172,009 24,584 (2,201) -2.0% 60,493 35.2%Customer Service (VEEK) Expense - - - - 0 0.0% 0 0.0%Sales Expense 87,070 27,657 49,637 9,667 59,413 68.2% 21,980 44.3%Admin and General Expense 293,981 323,472 312,939 75,779 (29,492) -10.0% (10,533) -3.4%Total Controllable Costs 521,208 505,498 557,771 117,762 15,710 3.0% 52,273 9.4%Total Operating Expenses 1,629,664 1,717,939 1,866,625 398,863 (88,275) -5.4% 148,686 8.0%Depreciation & Amortization Expense 1,671,819 1,775,711 1,765,986 446,291 (103,892) -6.2% (9,725) -0.6%Tax Expense-Other 47,959 66,089 66,000 16,522 (18,130) -37.8% (89) -0.1%Interest Expense 218,799 144,731 144,711 33,797 74,068 33.9% (20) 0.0%Int Charged to Const 0 0.0% 0 0.0%Other Deductions (167) - - - (167) -100.0% 0 0.0%Total Expenses 3,568,074 3,704,470 3,843,322 895,473 (136,396) -3.8% 138,852 3.6%Net Margins (1,246,328) (741,033) (986,714) (164,723) 505,295 40.5% 245,681 24.9%EBITDA 692,249 1,245,498 989,983 331,886 553,249 79.9% 255,515 25.8%

PERIOD ENDED APRIL 30, 2020

VALLEY COMMUNICATION ASSOCIATIONCONSOLIDATED INCOME STATEMENT - UNAUDITED

2020 VS 2019 2020 VS BUD

Page 23: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

ASSETS AND OTHER DEBITS LIABILITIES AND OTHER CREDITS1. Total Plant in Service $45,768,259 30. Memberships $0 2. Construction Work in Progress 1,240,469 31. Patronage Capital 0 3. Total Plant (1+2) 47,008,729 32. Operating Margins - Prior Years (21,550,556)4. Accum. Prov for Deprec and Amort 15,327,793 33. Operating Margins - Current Year (1,287,902)5. Net Plant (3-4) 31,680,935 34. Non-Operating Margins 0 14. Total Other Property & Investments 0 35. Other Margins & Equities 45,000,000 15. Cash-General Funds 15,330 36. Total Margins & Equities (30 thru 35) 22,161,542 16. Cash-Construction Funds-Trustee 0 40. Long-Term Debt - Other(Net) 0 17. Special Deposits 0 43. Total Long-Term Debt 0 18. Temporary Investments 0 44. Obligations Under Capital Leases 2,075,686 19. Notes Receivable - Net 0 46. Total Other Noncurrent Liabilities 2,075,686 20. Accounts Receivable Trade 494,997 47. Notes Payable 0 21. Accounts Receivable - Net Other 0 48. Accounts Payable 9,451,839 23. Materials & Supplies 1,441,822 49. InterCompany payable 0 24. Prepayments 55,039 50. Current Maturities Long-Term Debt 0 25. Other Current & Accrued Assets 0 52. Current Maturities Capital Leases 3,483,939 26. Total Current & Accrued Assets 2,007,188 53. Other Current & Accrued Liabilities 5 28. Deferred Debits 3,484,887 54. Total Current & Accrued Liabilities 12,935,783

56. Deferred Credits 0 29. Total Assets & Other Debits $37,173,010 57. Total Liabilities & Other Credits $37,173,010

VALLEY COMMUNICATION ASSOCIATIONAS OF APRIL 30, 2020

BALANCE SHEET - UNAUDITED

Page 24: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke
Page 25: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 2A

Unfinished Business

Page 26: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 3

New Business

Page 27: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Early Capital Credit Retirement Requests May 27, 2020

Estimated Estimated MemberName CC Amount NPV Difference District Number Years

1 Estate of $3,356.32 $2,092.51 $1,263.81 1 1998-2011

2 Estate of $5,384.58 $3,091.56 $2,293.02 6 1995-2017

3 Estate of $4,598.77 $3,812.06 $786.71 1 1991-2003

4 Estate of $4,093.02 $2,132.17 $1,960.85 1 2003-2017

5 Estate of $3,908.93 $1,997.12 $1,911.81 6 2006-2017

6 Estate of $1,957.52 $1,046.50 $911.02 1 2004-2017

7 Estate of $2,081.12 $1,023.22 $1,057.90 6 2008-2017 Totals $25,380.26 $15,195.14 $10,185.12

APPROVED at the May 27, 2020 Board of Directors Meeting

Steve Morrison, Chief Financial Officer

Page 28: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4A

Chief Executive Officer

Report

Page 29: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

May 27, 2020

CEO BOARD REPORT

Page 30: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Business Meetings Several meetings with NISC regarding software and

best practice process review Ongoing COVID-19 weekly team meetings Several Strategy communications team meetings Attended phone system upgrade meeting Power Supply strategy & risk management meetings DER Strategy Team meeting Broadband strategy meeting Weekly meetings with department heads Several Lobby review meetings concerning our

reopening plan

Page 31: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Business Meetings Beatty District 3 Meeting Pahrump South District 1 Meeting Sandy Valley District 5 Meeting Pahrump North District 6 Meeting 138kV Field trip with Tim Dunlap Attended Arizona G&T Annual Meeting Met with Southern Nevada Water District about

Henderson water project proposed route Meeting with Sen. Cortez Masto’s office about SBA

loan program eligibility Attended CoBank SBA loan review Reviewed capital projects

Page 32: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

COVID-19 Update Team has shifted to meeting one time

each week Developing action plan to reopen lobby

in accordance with Nevada Roadmap to Recovery, CDC & OSHA guidelines.

Page 33: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

DER Team Update Working with rate consultant to

investigate equitable options Investigating Community Solar

marketing plan Partnering with consultant to develop

rooftop solar business plan Meeting with potential solar business

partners

Page 34: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Financial & Budget Review Continuing to develop budget details in BudgetPro Developing management cost report to break costs

into three business streams: Power Supply & Delivery Electric Distribution Communications

Updating Financial Forecast with CFC & CoBank Working with CFC & CoBank to move lines of credit

to long term loan Identifying benchmarking opportunities

Page 35: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Strategic Plan Update Management Team met March 11th, April 16th and

May 14th with the following strategy teams reporting:

Financial Member & Customer Satisfaction

and GO-To Advisor Culture of Excellence Safety & Reliability

All the teams are developing actions plans to present to the board in June.

Page 36: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Annual & District Meetings Virtual Online District Meetings posted on

website Pahrump Districts 5 & 6 election results

announced Virtual Annual Meeting – May 28th @ 6pm

Posted on website

Page 37: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Safety Report

Page 38: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

533,868 Hours without Lost time or Recordable Injury

2 Near Misses Reported

0 Incidents Reported

KPI Threshold Target Stretch YTD

Incident Rate 0.00 0.00

Severity Rate 0.00 0.00

EMOD 1.01 1.00 0.95 1.01

Safety ReportMay 2020

Page 39: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Operations Meeting Subject: Pole Top Rescue

General Session: Departmental

DOT Driving Records Reviewed: 45

Crew Visits: 3 Limited because of social distancing

Job Briefings Reviewed: Moving to new system on the Safe App.

So far 79/105 have signed up to use the Safe App.

Next Safety Goal: 2 years without a Recordable Injury or Lost

Time (July 3,2020)

Page 40: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Human Resources Report

Page 41: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

HUMAN RESOURCES

May 2020

Page 42: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Projects & Initiatives

Strategic Initiatives• Culture of Excellence - Objectives

• Create Positive Culture • Safety Improvement Plan• Leadership Development (competencies)• Employee Training and Engagement

• Several weekly Team Meetings

• Development of a new Performance Management Plan and Training• Cross Training• Succession Planning

Page 43: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Projects, Initiatives & Compliance

COVID-19• Tracking the Cross Training of Critical Functions • Tracking and Providing Regular Updates of the Process

of the Virus; World, U.S., Nevada, Nye County, and VEA Districts (where information is available)

• HR Developing a Master Roadmap to Recovery for Employees

• Progress on the updating of company policies• Completed Annual Classification for Workers

Compensation Policy

Page 44: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Accounting

Report

Page 45: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Valley Electric Board of Directors Expenses 2020

Board Expenses by District - Detail of ExpensesMeeting Food/ iPad Wifi/ Other

Board Meetings Special Meeting Committees Other meeting Mileage Supplies Phone Region 9 Conf Director School Other Conf Board Expenses Total

District 1 - Caird 5,000.00 500.00 1,400.00 600.00 53.65 301.89 180.28 - - - - 8,035.82

District 2 - Groenert 5,000.00 500.00 200.00 900.00 212.65 301.89 180.28 - - - 37.80 7,332.62

District 3 - Shirley 3,750.00 500.00 800.00 700.00 603.75 301.89 180.28 - - - 37.80 6,873.72

District 4 - Keyes 5,400.00 600.00 - 1,000.00 1,006.25 301.89 180.28 - - - - 8,488.42

District 5 - D'Antonio 5,000.00 500.00 1,100.00 650.00 275.33 301.89 180.28 - - - - 8,007.50

District 6 - Barber 5,000.00 500.00 - 700.00 - 301.89 180.28 - - - 37.80 6,719.97

Totals 29,150.00 3,100.00 3,500.00 4,550.00 2,151.63 1,811.33 1,081.69 - - - 113.40 45,458.05

Board Expenses by Month 2020

Jan 2020 Feb 2020 Mar 2020 Apr 2020 May 2020 Jun 2020 Jul 2020 Aug 2020 Sept 2020 Oct 2020 Nov 2020 Dec 2020 TotalDistrict 1 2,435.04 2,365.44 1,281.22 1,954.13 - - - - - - - - 8,035.82 District 2 1,907.79 2,389.49 1,481.22 1,554.13 - - - - - - - - 7,332.62 District 3 2,309.14 2,779.24 31.22 1,754.13 - - - - - - - - 6,873.72 District 4 2,415.09 3,037.99 1,581.22 1,454.13 - - - - - - - - 8,488.42 District 5 2,320.59 2,301.57 1,281.22 2,104.13 - - - - - - - - 8,007.50 District 6 1,850.39 2,234.24 1,281.22 1,354.13 - - - - - - - - 6,719.97

Total 13,238.02 15,107.94 6,937.34 10,174.75 - - - - - - - - 45,458.05

Page 46: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Power Resource

Report

Page 47: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

MAY 2020

POWER RESOURCES BOARD REPORT

Page 48: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

April 2020 Energy & Load

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

kW

Daily Peak

Demand Loading

Feb-20 Mar-20 Apr-20

Page 49: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

April 2020 Energy & Load

Our total energy purchases for April 2020 were 36,699,076 kWhs andpeaked with a demand of 85,656 kW’s on April 30. CAISO peaked at30,658 MW on April 28.

Our total energy purchases for March 2020 were 42,653,488 kWhs andpeaked with a demand of 89,200 kW’s on March 19. CAISO peaked at29,279 MW on March 5.

Our total energy purchases for February 2020 were 47,466,145 kWhsand peaked with a demand of 126,145 kW’s on February 4. CAISOpeaked at 29,279 MW on February 3.

Page 50: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Real-time Market prices for April

• Mead ON-Peak for April averaged $18.88/MWh with average dailyprices ranging anywhere from $18.08/MWh to $19.55/MWh.

• SP15 ON-Peak for April averaged about $18.19/MWh with averagedaily prices ranging anywhere from $17.72/MWh to $18.68/MWh.

Page 51: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

80,000,000

January February March April May June July August September October November December

2018 2019 2020

Energy Purchases (kWh)

Page 52: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

January February March April May June July August September October November December

2018 2019 2020

Peak Load(kW)

Page 53: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

64%

28%

8%

April 2020 Energy Resource Mix

Baseload Hydro Community Solar

Page 54: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

$35.75

$19.43

$61.05

April 2020 Energy Cost

Baseload Hydro Community Solar

YTD COP $65.76

Page 55: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Our YTD all-in Cost of Power was $65.76 MWh through March 2020. Our Avoided Cost of power for the 12 months ended April 2020 is $0.0402 per KWh.

April 2020 YTD Budget YTD 20202020 Price YTD Price YTD Price vsApril MWh April MWh April MWh Budget

Total Load (KWh) 36,699,076 183,461,498 189,790,000 (6,328,502) Cost of Purchased Power 1,602,530 43.67$ 8,035,324 43.80$ 8,336,268 43.92$ (300,944)

Transmission Expense 698,006 19.02$ 3,400,251 18.53$ 3,279,809 17.28$ 120,441 Regional Market Expense 117,951 3.21$ 628,540 3.43$ 720,279 3.80$ (91,738)

Total Cost of Power 2,418,487 65.90$ 12,064,115 65.76$ 12,336,356 65.00$ (272,241)

Power Cost vs Budget

Page 56: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Congestion Revenue Rights (CRR)

The auction clearing prices were very favorable for VEA. TheOn Peak Auction Clearing Price for Mead to VEA was $0.04,despite DA Congestion averaging -$16.99 in March and -$8.08so far this April. While the ME-JF Constraint continues to bindduring most solar producing hours, the average shadow price forthe constraint has dropped by more than half since March. VEAcleared all 98.793 MWs offered for a total of $989.62 inrevenue.

Page 57: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Lake Mead Water LevelWATER LEVEL

1,093.94Feet MSL

May 17, 20207:00 PM

Level is 135.06 feetbelow full pool of

1,229.00

Page 58: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Customer Service& Fleet Reports

Page 59: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Monthly Customer Service Report

May 2020

April 2020

Memberships - There was an increase of 38 memberships for the month of April 2020, bringing

it to a total of 19,256 active memberships.

Distributive Generation Growth – In the month of April 2020, there were a total of 25 net meters

installed. This brings the total number of net meters to 889. There were a total of 48 new

applications received and processed for new installations.

488 500530

566625

662694 713

742770

824864 889

0

100

200

300

400

500

600

700

800

900

1000

Distributed Generation Growth

Page 60: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Consumer Accounts by Classification – For the month of April 2020, there were a total of 20,395

traditional billing accounts, this was an increase of 39 traditional billing accounts. The budget

billing accounts decreased by 3 accounts bringing the total to 1,073. There were 2,196 active

prepaid accounts, which is a decrease of 3 prepaid accounts from the month of March 2020.

19779 19865 19978 20052 20089 20087 20139 20226 20265 20275 20309 20356 20395

1158 1148 1141 1130 1118 1112 1101 1083 1075 1083 1083 1076 1073

2178 2170 2192 2180 2182 2184 2190 2179 2172 2179 2212 2199 2196

17000

18000

19000

20000

21000

22000

23000

24000

Consumer Accounts by Classification

Traditional Billing Budget Billing Prepaid Billing

Page 61: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Monthly Broadband Churn – VCA disconnected 204 broadband accounts during the month of

April 2020. This accounted for 1.96% of our total subscribers. VCA connected 155 Broadband

accounts; this generated a net decrease of 49 broadband accounts

(188) (205) (177) (175) (205) (164) (139) (126) (125) (181)(87)

(269) (204)

355 214

411 272 302 250 284

173 275

377

195 273

155

167

9

234

97 9786

145

47

150

196

1084

-49-1.97%

-1.83%-1.81%

-1.66%-1.39% -1.25% -1.23%

-1.75%

-0.83%

-1.96%-300

-200

-100

0

100

200

300

400

500

600

Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 20-Feb 20-Mar 20-Apr

Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-

19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20

Net Increase 167 9 234 97 97 86 145 47 150 196 108 4 -49Total Connected Accounts 355 214 411 272 302 250 284 173 275 377 195 273 155Total Disconnected Accounts -188 -205 -177 -175 -205 -164 -139 -126 -125 -181 -87 -269 -204Churn % -1.97% -2.14% -1.83% -1.81% -2.08% -1.66% -1.39% -1.25% -1.23% -1.75% -0.83% -2.57% -1.96%Subscribers 9566 9575 9691 9664 9834 9880 9992 10092 10154 10350 10458 10462 10413

Broadband Monthly Subscriber Churn

Page 62: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Phones – During the month of April 2020 12,053 calls were offered to the Valley Electric inbound

call queue. 129 of these calls overflowed to CRC, CRC answered 111 of these calls, 37 of these

calls were during business hours. The Automated Payment Gateway handled 4,849 calls in the

month of March. The VEA and VCA customer service effectively answered 7,075 of the calls

offered to Valley Electric.

10,688

12,64111,985

14,45715,045

15,663 15,36514,838

17,505 17,131

14,597

15,826

12,053

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20

Monthly Inbound Calls

Page 63: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

26852413

1942

3172

1041 935

536 527 570 477 621351

1290

500

1000

1500

2000

2500

3000

3500

Total CRC Calls

05000

100001500020000

Jun-19

Jul-19

Aug-19

Sep-19

Oct-19

Nov-19

Dec-19

Jan-20

20-Feb

20-Mar

20-Apr

VEA-VCA Calls 6476 5391 8037 9158 9364 881010176102028377 9638 7075Automated Payment

Gateway (IVR) 3325 5533 5845 5442 5465 5394 6529 6452 5599 5771 4849

CRC During Business Hours 242 361 122 98 115 107 230 138 141 66 37Total CRC Calls 1942 3172 1041 935 536 527 570 477 621 351 92

MONTHLY INBOUND CALLS

Page 64: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

SmartHub Mobile Payments– For the month of April 2020, 5,292 payments were made through

our mobile device SmartHub application totaling $489,129. Approximately, 56% of those were

prepaid accounts. This is a total decrease of 650 mobile payments from the month of March 2020.

4205

5091

6054

6842 6942

59525572

6355

72107474

6659

5942

5292

0

1000

2000

3000

4000

5000

6000

7000

8000

Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Mar-20 Apr-20

SmartHub Mobile Payments per Month

Page 65: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Smarthub Ebill Payments - For the month of April 2020, 5,003 payments were made through our

SmartHub web interface totaling $877,981. Approximately 13% of those were prepaid accounts.

This is a total increase of 269 ebill payments from the month of March 2020.

42234026 3921

4292 4441

4023 40854285 4433 4594 4474

47345003

0

1000

2000

3000

4000

5000

6000 Smarthub Ebill Payments per Month

Page 66: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Pahrump Kiosk Payments – For the month of April 2020, 1,503 payments were made at our

Pahrump Kiosks totaling $178,628.

10091276

1096

1458

644

1046861

1185 12321442

1109 1135897

388

329 587

552

1077

595

411

494618

486

437 398

289

64

4690

85

15150

117

58

10984

13651

317

0

500

1000

1500

2000

2500 Pahrump Kiosk Payments

Lobby

Smiths

Main

Page 67: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Outer District Kiosk Payments – For the month of April 2020, 156 payments were made at our

Outer District Kiosks totaling $17,775.

115137

120153

136107 111 114

130 134 136101

71

41

46

36

5353

62 4463

74 78 70

48

44

38

42

38

52

47

2723

31

3745

41

52

35

10

7

6

16

10

611

8

1015

14

14

6

0

50

100

150

200

250

300

Outer District Kiosk Payments

Sandy Valley

Beatty

Amargosa

Fish Lake

Page 68: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Integrated Voice Response System Payments (IVR) - During the month of April 2020, 2,106 payments were made through the IVR system totaling $280,295. Of these payments, 20% were for prepaid accounts. This is a total decrease from the month of March 2020, by 70 payments.

1100

1496 1566

18972023

1804 17341877

2249 22022031

2176 2106

0

500

1000

1500

2000

2500

IVR System Payments

Page 69: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Total Service Orders Opened – For the month of April 2020, Customer Service opened a total of 1,855 service orders. This month all collection processes were postponed due to the Covid 19 pandemic, this accounted for a significant decrease in VEA service orders. Total VCA service orders accounted for 576 of the total service orders. This is a total decrease of 410 total service orders opened from the month of March 2020.

Connections, 150

Disconnections, 145

Maintenance, 37Collections, 0

Misscellaneous, 55

New Construction, 75

Transfers, 160

Remote Disconnects, 0

VEA Total Service Orders

Maintenance VCA, 59 Upgrade &

Downgrade VCA, 94

Disconnects VCA, 453

New VCA, 576

Reconnect VCA, 51

VCA Total Service Orders

Page 70: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Total Open Service Order Aging – As of April 30, 2020, there were a total of 970 service orders remaining open. There is an increase of 49 open service orders from the month of March 2020. Of these service orders, 26% have been open for a duration of 90 days or more. Of the service orders that have been open for a duration of 90 days or more, 27% of these are broadband service orders that include fiber broadband orders. New construction and DG installation service orders account for 72% of the service orders open for 90 days or more.

1 - 4 Days, 85

5 - 9 Days, 61

10 - 19 Days, 151

20 - 29 Days, 67

30 - 59 Days, 274

60 - 89 Days, 88

90 Days or more, 244

Open Service Orders by Duration

Page 71: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Monthly Fleet Report May 2020

April 2020

Fleet Snapshot – For the month of April 2020, fleet statistics were as follows:

Location Vehicles (Excluding Off-road Equipment &

Trailers) Sandy Valley 3

Pahrump 82

Amargosa Valley 3

Beatty 6 (Shares Vehicles with Amargosa and Fish Lake

Valley) Fish Lake Valley 5

Vehicle Uptime – In April, uptime was 16,392 hours of a total of 17,424 hours available or 94.07%. Year to date uptime is 92.53%.

02,0004,0006,0008,000

10,00012,00014,00016,00018,00020,000

Vehicle Availability

Available Hours Down Hours Uptime Hours

Page 72: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Vehicle Usage - For the month of April 2020, fleet logged 60,447 miles, an increase of 3,192

miles from March.

Monthly Maintenance Costs – VEA spent $58,222 on direct maintenance costs in April, a

decrease of $12,189 from March. Our 2020 actual expenditures year-to-date is $819,950 or

24.82% of our total budget goal. Direct costs include fuel, maintenance parts and vehicle

labor charged direct to the individual equipment. Indirect costs include depreciation,

administrative labor, miscellaneous labor and shop items that are spread across the fleet.

- 5,000

10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000

Miles Driven by Area

Sandy Valley Pahrump Amargosa Beatty Fish Lake Valley

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

Dec-19 Jan-20 Feb-20 Mar-20 Apr-20 May-20 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20

Direct & Indirect Cost Comparison

Direct Costs Indirect Costs Total

Page 73: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Monthly Cost-Per-Mile/Hour– Included below; a summary by vehicle class. Cost per

mile/hour is a direct expense comparison based on the amount of miles or hours used vs

expenditures, to that specific class of equipment.

Class 3 Cars, Vans & SUV's Month Operating Expense Miles Driven Cost Per Mile

January-20 $12,787.00 8,777 $1.46 February-20 $11,559.00 9,595 $1.20

March-20 $16,203.00 8,076 $2.01 April-20 $11,490.00 7,869 $1.46 May-20 June-20 July-20

August-20 September-20

October-20 November-20 December-20

Total $52,039.00 34,317 $1.52 Number of units - 14

Class 4 & 5 Pickup's Month Operating Expense Miles Driven Cost Per Mile

January-20 $22,674.00 15,142 $1.50 February-20 $19,899.00 16,676 $1.19

March-20 $27,435.00 14,165 $1.94 April-20 $13,193.00 13,615 $0.97 May-20 June-20 July-20

August-20 September-20

October-20 November-20 December-20

Total $83,201.00 59,598 $1.40 Number of units - 22

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Class 6 & 7 Medium Utility Trucks Month Operating Expense Miles Driven Cost Per Mile

January-20 $58,278.00 30,068 $1.94 February-20 $61,096.00 24,738 $2.47

March-20 $71,092.00 29,318 $2.42 April-20 $42,727.00 32,512 $1.31 May-20 June-20 July-20

August-20 September-20

October-20 November-20 December-20

Total $233,193.00 116,636 $2.00 Number of units - 35

Class 7A & 9A Aerial Units Month Operating Expense Hours Used Cost Per Hr

January-20 $14,250.00 177.00 $80.51 February-20 $16,774.00 260.00 $64.52

March-20 $21,325.00 161.00 $132.45 April-20 $15,003.00 304.00 $49.35 May-20 June-20 July-20

August-20 September-20

October-20 November-20 December-20

Total $67,352.00 902.00 $74.67 Number of units - 37

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Class 9 Heavy Utility Trucks Month Operating Expense Miles Driven Cost Per Mile

January-20 $78,453.00 4,813 $16.30 February-20 $49,337.00 4,765 $10.35

March-20 $57,995.00 5,695 $10.18 April-20 $47,813.00 6,307 $7.58 May-20 June-20 July-20

August-20 September-20

October-20 November-20 December-20

Total $233,598.00 21,580 $10.82 Number of units - 28

Page 76: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Engineering

Report

Page 77: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Engineering Report May 2020

Engineering

Engineering has been continuously working on new service requests, service alteration requests, and

Distributed Generation requests over the past month. For Subdivisions, Engineering continues to complete

new service requests for residential lots. Some primary work is still being completed as well. Engineering

started the design of a conductor upgrade project in Fish Lake Valley at the beginning of this year. A final

cost estimate is still being completed by Engineering at this time. Once completed, it will be presented to

management for further direction. This work is VEA’s initial step towards addressing voltage concerns on

Fish Lake Valley South Sub Circuit #4. VEA Engineering recently had a voltage study completed that

included member input on issues with their start-up voltages. While the study did find that the distribution

system was operating within service voltage levels, system improvement projects were determined to help

improve voltage levels for the members connected to the circuit. Engineering is currently designing the

reconductoring 2 miles of existing overhead conductor to 336 ACSR. By doing so, VEA will be reducing

the conductor’s resistance by increasing its diameter, which will have a direct impact to voltage loss on the

system. The study also determined that members should be operating soft start motors to render a maximum

300% start-up current.

Engineering currently has a couple of projects in design this month. We are continuing our analysis on

design requirements for building existing infrastructure with 556 ACSR conductor. We are nearing a 30%

design this month and will be coordinating an updated cost estimate to the project owner based off of the

30% design. This coordination will allow the project owner to determine the validity of their project.

At the Transmission level, Engineering was contacted by a subdivision developer in the Las Vegas area to

discuss the need to redesign 3-4 H-Frame 138kV structures to accommodate the construction with VEA’s

ROW. This redesign will require VEA to rebuild, and possibly relocate, these poles from the H-Frame style

to single monopole type structures. Engineering is nearing a Issue for Review package in the coming weeks.

This will allow Engineering to determine if long lead time material items will be needed for construction

or not. Engineering typically works with developers before executing construction agreements to get long

lead time material items on order sooner to help with project schedules. Engineering will move forward

with construction once the developer has agreed to the Construction Aid requirements. A Engineering

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Design agreement has been executed with the Developer at this time and a Facility Relocation Agreement

will need to be executed before construction.

VEA has been contacted by another developer in the Las Vegas area with a facility relocation request similar

to the one mentioned above. Engineering will be working with the developer this month on executing an

Engineering Design agreement to get the project started.

Lands & GIS

BLM ROW Grant Renewals

BLM Right-of-Way (R.O.W.) grant NVN-004108 near Dyer, NV is up for renewal. The 30-year renewal

application will be submitted to the BLM within the month.

USFS ROW Grants

We are currently in the process of cleaning up several ROW Grants that are controlled by The United States

Forest Service. The grants, originally under the jurisdiction of the BLM transferred to the USFS. The USFS

has requested an amendment to the grants that accurately reflect our lines. The process should be completed

before the end of the year. (UPDATE) This application has been submitted to the USFS. We are awaiting

their reply.

Broadband GIS “Workforce” Projects

GIS is working with VCA to streamline work assignments and work assignment tracking in an effort to

reduce inefficient processes and provide a better understanding of current work projects enterprise wide.

Line Totals Report: Transmission Line = 215.37 Miles (VEA Total) 55 kV = 24.71 Miles 138 kV = 190.66 Miles 230 kV = 164.24 Miles (GridLiance) Primary OH Line = 1,452.65 miles Primary UG Line = 134.85 miles Secondary OH Line = 100.22 miles Secondary UG Line = 531.09 miles

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Compliance: North American Electric Reliability Corporation (NERC)-Western Electricity Coordinating Council (WECC) Compliance The Critical Infrastructure Protection (CIP) Team has been making several small system changes to improve

the security and reliability of the VEA SCADA system, including adding redundant devices and updating

software. The CIP Team is revising VEA’s documentation to reflect these changes. The CIP Team is also

preparing for several of its annual tasks, including a system vulnerability assessment, personnel training,

and account & privilege reviews. These tasks are scheduled for June but will be adjusted as necessary to

accommodate personnel availability. FERC has delayed the enforcement of the CIP-013 supply chain risk

management standard from July 1 to October 1, 2020. The Compliance Team still plans on finalizing its

CIP-013 process by the end of June but may take advantage of the additional time to refine or expand the

process. VEA’s CIP Team has also made progress on another upcoming standard, CIP-012. CIP-012 will

be enforceable in 2022 and requires protection of data communications between control centers. VEA

attended the CAISO stakeholder meetings to discuss the joint approach for CIP-012. VEA and other entities

in the Reliability Coordinator Area will be working with AT&T to implement the encryption to protect

control center communications traffic. The Compliance Team is also working with Engineering &

Operations on several projects. The Compliance team is drafting a mitigation plan to submit to WECC for

the potential non-compliance of FAC-008 identified during the January 2019 WECC audit. As part of this

mitigation plan, the Compliance Team has been gathering and organizing evidence to support the equipment

ratings used in determining the 138 kV & 230 kV Facility Ratings. Compliance & Operations are also

working on the event recording project, which will automatically collect event data from field relays and

store it for further analysis and sharing with other reliability entities, as necessary. The software for data

collection has been purchased, and the SCADA technicians have developed a plan to configure the relays,

RTACs, and software to automatically retrieve the event records. The configuration should be completed

later this summer.

Page 80: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Operations

Report

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Operations Report

May 2020

In April, twenty-three (23) work orders consisting of new consumer sign-ups, retirements for idle

services, and system maintenance work were created. This is an decrease of fourty-six (46) work

orders when compared with April 2019. Line crews also completed thirty-nine (39) work orders,

a decrease of four (4) work orders completed when compared to April 2019. Bar charts showing

work order activities are provided below.

WORK ORDERS

0 5 10 15 20 25 30

S PAHRUMP (1)N PAHRUMP (6)AMARGOSA (2)

BEATTY (3)FISH LAKE VALLEY (4)

SANDY VALLEY (5)

S PAHRUMP (1) N PAHRUMP (6) AMARGOSA (2) BEATTY (3) FISH LAKE VALLEY(4) SANDY VALLEY (5)

NEW SIGN-UPS 13 8 0 1 1 0COMPLETED 27 8 2 1 0 1

WORK ORDER REPORTAPRIL 2020

0 10 20 30 40 50 60

S PAHRUMP (1)

N PAHRUMP (6)

AMARGOSA (2)

BEATTY (3)

FISH LAKE VALLEY (4)

SANDY VALLEY (5)

S Pahrump (1) N Pahrump (6) Amargosa (2) Beatty (3) Fish Lake Valley(4) Sandy Valley (5)

New Sign-ups 57 10 0 1 0 1Completed 23 17 2 0 0 1

Work Order ReportApril 2019

Page 82: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Chart below shows the Processed Distributed Generation applications per month

VEA DISTRIBUTION OUTAGES

During the month of April 2020 there were 25 reportable outages affecting 240 meters with an

average duration of approximately 1.5 hours each. An additional 22 events are classified as

member equipment, construction and maintenance. There were also 5-recorded momentary

outages coded as Power Supply (2), Unknown (2) and a Bird included on the VEA system for a

total of 52 interruptions. The count by cause:

2020 – SAIFI (System Average Interruption Frequency Index) .011 (April) .142 (YTD)

2020 – SAIDI (System Average Interruption Duration Index) .771 (April) 9.469 (YTD)

2020 – CAIDI (Customer Average Interruption Index) 71.792 (April) 78.688 (YTD)

2020 – ASIA (Average Service Availability Index) 99.998 (April) 99.995 (YTD)

• Power Supply (2) 2 Momentary

• Planned (5) Non-Reportable

• Equipment or Installation/Design (11)

Animal (3) 1 Momentary

• Public (20) 2 Reportable (Motor Vehicles)

• Unknown (11) 2 Momentary

44

18

4838

0 0 1 1 3 212

3320

5845 45

JAN FEB MAR APR MAY JUN JUL AUG SEPT OCT NOV DEC

Mon

thly

Tot

als

Solar Applications processedper Month

2020 2019

2

5

11

3

20

11

0 5 10 15 20 25

POWER SUPPLY

PLANNED

EQUIPMENT / INSTALLATION-DESIGN

ANIMAL

PUBLIC

UNKNOWN

Outage by Cause April 2018

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Amargosa – Valley Substation - 1 Outages (1 Reportable) • Public (1) / Reportable (Motor Vehicle)

Beatty – Beatty Substation - 2 Outage (1 Non-Reportable, 1 Momentary)

• Public (1) / Non-Reportable • Unknown (1) / Momentary

Fish Lake – Fish Lake Valley Substations – 13 Outages (7 Reportable, 3 Non-Reportable, 3 Momentary)

• Power Supply (2) / 2 Momentary • Equipment or Installation/Design (4) • Animals (2) / 1 Momentary • Public (3) / 3 Non-Reportable • Unknown (2)

Pahrump – Vista, Charleston Park, Thousandaire and Pahrump Substations - 35 Outages (15 Reportable, 19 Non-Reportable, 1 Momentary)

• Planned (5) / 5 Non-Reportable • Equipment or Installation/Design (7) • Animal (1) • Public (15) / 1 Reportable (Motor Vehicle) • Unknown (7) / 1 Momentary

Sandy Valley – Sandy Substation – 1 Outage (1 Reportable)

• Unknown (1)

TRANSMISSION – OUTAGES

02/14/2020 (Continued Line Outage)

At 7:08am the Sloan Canyon Switchyard – Mead Substation (WAPA) 230kV line was de-energized and an Inter-

Company Clearance was issued to Summit Line Builders. The line was de-energized to allow Summit to do

complete rebuild. The line outage expected to last throughout 2020 with a schedule return to device date of

12/31/2020.

04/08/2020

At 4:43am the Bishop Control (SCE) – Silverpeak (NVE) 55kV Line tripped and instantly reclosed. This affected

all accounts in Fish Lake Valley. Bishop Control operator was unable to provide a cause of the interruption.

04/17/2020

At 6:49pm the Bishop Control (SCE) – Silverpeak (NVE) 55kV Line tripped. SCE and NVE operators

coordinated and closed the line for test which held. The line was restored at 6:52pm and power was restored to

all of Fish Lake Valley. No cause was reported by SCE or NVE.

Page 84: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

DISTRIBUTION CONSTRUCTION AND MAINTENANCE ACTIVITIES

Amargosa

Work for the month that was completed was a new three phase service for Nex Gen Farms grow house, assisted

with shade structure construction at the Lathrop EV charge station, parking lot lighting at Longstreet was

upgraded to new LED lamps, a damaged 150 KVA pad mount transformer at Funeral Mountain Ranch was

replaced, pole top and bucket rescue training and routine maintenance and service work was also completed.

Beatty

Work for the month that was completed was a new single phase service at US Ecology, assisted with install of a

shade canopy at the Lathrop charging station, tree trimming in hot spots around town, pole top and bucket truck

rescue and replaced reclosers R6002 and R6004 feeding Lida and Goldpoint.

Fish Lake Valley

Routine maintenance/ patrolling was conducted with our main focus of removing nests on an almost daily basis.

There were several outages associated with nests, birds, and rain. The bird guard has helped reduce interruptions,

but will not eliminate them all together.

Site meetings were conducted regarding the Re-conductor job on a section of Circuit 4 out of South Sub.

Sandy Valley

Routine service work and maintenance. Completed hot spot tree trimming cycle, assisted the shop with truck

repairs and completed line patrol circuit 2 and maintenance.

Pahrump

Crews in Pahrump during the month of April have been keeping up with the daily work of new home services

and Maintenance of the distribution system and the continued build out of subdivisions.

This month has continued with the CORVID-19 virus protocols of social distancing as best as the crews can,

given the fact that they have to close together as a team on their jobs daily. This has caused us to adjust some of

our work procedures. VEA line crews are some of the most essential workers; they must continue to keep the

electrical system operating efficiently to maintain the constant need for electricity needed to keep the communities

we serve operating as seamlessly as possible.

One of the Pahrump crews primarily concentrated on services to new homes, subdivision infrastructure. The other

crew worked on distribution line maintenance, insulator replacement, out of town work at Creech AFB.

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Early morning report of flickering lights, broken wire at the top of a cutout.

New Transformer and junction box being installed by two of our senior apprentices.

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A new fence was installed next to a VEA switch pole, the fence company moved the switch platform and did not

leave enough clearance to operate the switch. The homeowner was contacted and promptly had the fence company

to fix it. We appreciate the cooperation of our members.

Metering

In April, metering personnel completed:

• One (1) high bill complaints/meter tests.

• Fifty-three (53) distributed generation (solar) inspections and net meter sets.

• Ten (10) solar breaker de-rates.

• Thirty-Four (34) misc. service orders.

• Two (2) check for solar visit/reverse flow alarm.

• Two (2) solar activation lock-outs

• Two (2) new single-phase Current Transformer rated service installs (US Ecology, Spring Mtn.

Raceway).

• Three (3) three phase Current Transformer rated meter installation upgrades/rebuilds ( Precision

Concrete, Lakeside, Town of Pahrump )

• One (1) three phase Current Transformer meter installation ( Next Gen Farms in Amargosa )

• Sixty – Seven (67) single-phase meters examined, diagnosed and tested.

• Twelve (12) DSI (disconnect switch Interbase) were examined, diagnosed and tested.

• Two (2) single-phase net meter, examine, diagnose and test.

• Twenty - two (22) three-phase meters, examined, diagnose and test.

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Operations Metering Personnel also had the Trouble Crew assisted them in rebuilding two older Current

Transformer (CT) rated metering structures in Pahrump. Metering personnel assisted the Pahrump Line Crews in

replacing an old rusted pad mount transformer and metering at Lakeside Casino. Metering personnel had the

Beatty crew assist them in a single phase Current Transformer rated meter installation at US Ecology. Two

consumer solar installations had to be locked out due to activation of their system prior to VEA during their

inspection and setting a Net Meter.

SUBSTATION CONSTRUCTION AND MAINTENANCE

Substation Technicians continued working on the Valley Substation project. Working in conjunction with the

SCADA group, Technicians began the process of cutting over the distribution circuits from the old ACS RTU to

the new RTAC system. Along with the Valley Substation SCADA work, they also began working on the Valley

Substation TX1 LTC maintenance work. Due to worn out pass through gaskets, Valley transformer #1 main

tank oil was leaking into the LTC compartment. The extra pressure caused the LTC compartment to leak. In

order to replace the pass through gaskets, the following work was needed: draining the LTC compartment,

draining approx. 2000 gallons of oil from the transformers main tank, disconnecting all LTC connections inside

the transformer main tank, disconnecting all leads and contacts from the LTC compartment and removing the

barrier board. New moving contacts will be install as well. Routine monthly substation inspections on

Gridliance and VEA stations were also completed.

2020 Metering Department

Tasks Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total

High Bill Complaints 45 24 18 1 88Examine, Diagnose, Test Single Phase, Net meter 57 63 148 67 335

Net Meter Inspection, Installation and De-Rates 58 100 47 69 274

Volt Recorders 2 0 1 0 3

Service Orders 18 25 54 34 131

3 phase meter tests/Installs 3 0 10 26 39

Single Phase CT Test 3 0 3 2 8 DSI (disconnect switch inter-base 10 22 23 12 67

Total 196 234 304 211 0 0 0 0 0 0 0 0 749

20

40

60

80

100

120

140

160

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

High Bill Co

Examine, D Phase, Net Net Meter Installation Volt Record

Service Ord

3 phase me

Single Phas

DSI (discon base

Page 88: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Inside the LTC compartment

SCADA/A&T

A&T personnel were called to help with a failed recloser R9007 in Fish Lake Valley. The recloser failed after a

bird’s nest that was recently constructed caused a short on top of the device between the source and load side

bushings. The resulting arc destroyed five of the six bushings and severely burned the lid of the recloser tank and

mounting bracket, rendering the device inoperable. The recloser was bypassed and removed from service so

repairs could be made. A&T returned the recloser to Pahrump so it could be rebuilt, tested and made ready to be

put back into service at its original location.

Due to warmer temperatures, we have started to experience battery failures in some of our distribution protective

controls. As such, batteries were replaced in recloser controls R2006 and R1058. Both of these controls are located

in Pahrump and after performing the maintenance, both were put back into normal operation.

A&T techs along with SCADA technicians completed test site billing for the month of May, and installed monthly

security patches on the SCADA system for critical infrastructure protection (CIP) compliance. This group has

also been working closely with Engineering to help resolve UFE charges (settlements) involving CAISO. This is

an ongoing task assisting in resolving these charges. SCADA technicians also began working on the Valley

Substation Expansion project. This involves cutting over the old ACS RTU (Remote Terminal Unit) to the new

RTAC.

Page 89: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 4B

Projects

Report

Page 90: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Engineering & Operations Project Report

May 2020

Gamebird 138/230 kV Expansion Project

In January 2020, CAISO approved the Gamebird 230/138 kV station expansion (Gamebird)

project. GLW will partner with VEA on the Gamebird project. GLW will design and own the 230

kV equipment and assets on this project, and VEA will design and own the 230/138 kV transformer

and the 138 kV equipment and assets on this project. A kickoff meeting was held this month for

this project with GLW, VEA and HDR to discuss the proposed design and timing of the project.

The project will require looping the existing Sloan Canyon to Pahrump 230 kV transmission line

in and out of the Gamebird 230 kV expansion. GLW will acquire new easements for the new 230

kV transmission line needed for this project. Due to the expansion of the Spring Mountain

Raceway near the project site, transmission routing options are limited. Transmission structures

will be single pole steel structures. In addition to the GLW 230 kV expansion, VEA will be

expanding the 138 kV transmission system to support the new VEA owned 230/138 kV auto

transformer. VEA will design one 138 kV line terminal with the possibility for two future 138 kV

terminals.

The targeted in service date for this project is May 1, 2021 subject to obtaining the necessary land,

equipment, permits and rights of way to construct the project.

During this last month HDR (the engineering firm hired by GLW and VEA to do the substation

design for GLW’s 230 kV additions and VEA’s 138 kV additions), GLW, and VEA held meetings

to discuss the project, the associated roles and responsibility, the site plan, and overall substation

layout, the race track’s requirements, and other design items. HDR is targeting to provide its 10%

engineering drawings to GLW and VEA by the middle of May. GLW is working on the needed

land acquisition, transmission rights of way and permits and plans that will be submitted to the

County. VEA is working with GLW on the size of the 230/138 kV transformer and other

equipment that needs to be purchased and installed.

Page 91: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

GridLiance’s (“GLW”) Sloan Canyon Testing and Commissioning

VEA continues to working with the CAISO on VEA’s default load aggregation point (“DLAP”)

metering and unaccounted for energy (“UFE”) associated with Sloan Canyon Switching Station

(“SCSS”) and the Sunshine Valley projects.

The Mead to Sloan Canyon 230 kV line coupling capacitor voltage transformer (“CCVT”) in Sloan

Canyon have been shipped back to the factory, so ABB can investigate them further. These

CCVTs were removed since the Mead to Sloan Canyon 230 kV line is out of service.

CCVT Inspection in Sloan Canyon

Southern California Edison (“SCE”) installed its meter in their Eldorado Substation on the Sloan

Canyon to Eldorado 230 kV line on February 19th and 20th. SCE is waiting for the CAISO to

certify this metering. This new metering will be used to determine VEA’s DLAP and UFE in the

future.

GLW and VEA are working on other “clean up” items within SCSS related to the CCVTs.

GridLiance’s Sloan Canyon to Mead 230 kV Line Rebuild

GLW has been actively working on removal of the existing 230 kV line, completing the line and

substation design, obtaining needed permits and rights of way, with their construction contractor

Page 92: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

for rebuilding the approximately fifteen (15) miles of Sloan Canyon to Mead 230 kV line. They

continue to be aware of and working within the requirements of the COV-19 issues.

The Mead to Sloan Canyon 230 kV line was taken out service on February 14, 2020 and is planned

to be out of service until December 31, 2020. During this outage, GLW will be rebuilding the

Mead to Sloan Canyon 230 kV line. GLW is planning to be completed with its rebuild work by

the end of October 2020, and to place the line and it associated equipment in service by the end of

2020.

The removal and rebuild will involve crossing under and over approximately seventeen (17)

different lines ranging from 500 kV DC to 69 kV AC from Sloan Canyon to Mead Substation.

GLW has been working with Western Area Power Administration (“Western”) for the needed

changes to and within Western’s Mead Substation. VEA’s System Control is coordinating with

GLW, HDR, GLW’s construction contract - Summit Line Constructors (“Summit”), other

balancing area authority and other entities for the needed outages/hot line clearances.

VEA will be involved with the Mead to Sloan Canyon 230 kV line commissioning, the

fiber/communication commissioning, and installing and commissioning updated relays and

metering equipment at Sloan Canyon and Mead for this project. This work is scheduled to begin

in the middle of October 2020.

Sunshine Valley Solar Project

First Solar has completed the sale of the Sunshine Valley plant to EDP Renewables North America

LLC (“EDPR”). Firs Solar will continue to operate and maintain the Sunshine Valley Project for

EDPR. VEA has completed the construction of the 138 kV portion of the Valley Substation for

Sunshine Valley. VEA continues to work on the 24.9 kV portion of Valley Substation including

moving equipment and controls into the new control building which was required as part of this

project which it will be invoicing First Solar for. VEA is expecting to have this work completed

by the end of second quarter of 2020.

The Amendment to the Large Generator Interconnection Agreement (“LGIA”) for the Sunshine

Valley Project between California Independent System Operator (“CAISO”), GLW, First Solar

and VEA has been executed by all parties. The CASIO is planning to file the agreement with the

Federal Energy Regulatory Commission (“FERC”) in near future. This agreement will need to be

updated to reflect EDPR as one of the new owner and First Solar as the operator.

Page 93: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 3B

Broadband Services

Report

Page 94: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Broadband Services Report

May 27, 2020

Page 95: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

VCA Broadband• Outside Plant (OSP)

• Fiber Placed in neighborhoods • The last 22 drops in Entrata have been pulled in completing all of the drops in this

subdivision (98). Installations will begin scheduling.• 22 additional drops were pulled into various housing developments and

subdivisions including Cottage Grove and Villa Serena.

• Fiber service turned up for a new business in the Albertson’s shopping center

• WiMAX tower battery maintenance has been completed – new battery banks installed in 20 towers

• WiMAX air conditioner maintenance a been completed• Noticeable decrease in tower issues related to AC power failure

Page 96: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

10121416182022242628

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Backhaul UtilizationMax Capacity 40G

April

1012141618202224

Backhaul UtilizationMaximum Capacity 40 Gb

May

Broadband backhaul peak time utilization remains relatively steady at 19Gb to 20Gb with occasional peaks and valleys. Mid-month increases in usage are apparent, however we are currently not sure what drives this demand.

Page 97: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Repair and Installation

• Trouble Tickets• April ticket numbers were flat from 836 to 837• 59% (492) resolved over the phone or cancelled• 26% (217) VCA system related• 15% (128) subscriber network issue or work request

• Seeing a significant increase in new applications, likely as a result of the recent vandalism to a local cellular tower which has negatively impacted some competitors

• Developing plans to address the increased installation load with current staff

Page 98: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Distance Learning Connectivity (DLC)• Contacted by Nye, Esmeralda, and Clark County (Sandy Valley school) to request assistance with

distance learning for students mid-March• In total, approximately 100 students in need of connectivity• Options considered; VCA WiMAX, cellular routers• Ultimately selected cellular routers

• Readily available• Rapid deployment and minimal personnel labor• Ease of deployment for the student families

• Routers distributed by the districts along with learning devices• Deployment was very smooth • Content management performed by the school districts through their Chromebook devices and user

accounts, limiting the availability of non-learning services through the router

Page 99: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Broadband related COVID-19 Items • Broadband technicians continue to perform installs without entering the members residence

• Installation and repair work only being done on the exterior and the cable is routed through a door or window• The technician works with the subscriber at a safe distance to help finish the router install or performance maintenance• Utilizing the ValleyCom Help app. to increase network knowledge beyond the residential router• Equipment that is disconnected and returned by the subscriber is being placed in a drop box in the main office

vestibule, to be held for cleaning

• Working with the HR Department to develop guidelines based on CDC and Health Department guidelines

• Developing plans to return to those subscribers that were temporarily installed once the guidelines are established

Page 100: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Broadband related COVID-19 Items

• Usage of the broadband network service provider connections has remained relatively steady through the last month as people continue to stay, work and school at home. Utilization of available bandwidth continues to peak around 50% of capacity.

10

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Backhaul UtilizationMaximum Capacity 40 Gb

Page 101: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Information Technology and Telecommunications • Work From Home Program

• Personnel working from home have had few technology issues• Zoom and Teams platforms have been extremely useful in keeping the staff engaged with each other• IT staff has been instrumental in getting the systems set up and working with the personnel to keep them productive

• Phone System implementation• The broadband staff have been working closely with IT preparing for the new phone system implementation• Staff have been trained on the new functionalities• Call trees and call queues have been set up based on collaboration with member facing departments• Go live date is Monday, May 18

• Facility Security• Telecommunications is working on increasing video surveillance of the campus and key locations• Upgrades to the access control system have recently been performed bringing the system current

Page 102: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

0

20

40

60

Corporate Firewall Attack Report4/23/2020

Critical High Medium Poly. (Critical) Poly. (High)

5 3 1

1827

8

4964

29 26

66

10

28

913 186

18 15 21

85

27 22 1935 29

22 24

0 3 010 8 5

62

32

10 11

32

012

0

-50

0

50

100

1-May 2-May 3-May 4-May 5-May 6-May 7-May 8-May 9-May 10-May 11-May 12-May 13-May 14-May

Corporate Firewall Attack Report5/14/2020

Critical High Medium Poly. (Critical) Poly. (High)

Attempted cyber attacks on our corporate networks remains relatively steady with the occasional peaks and valleys, however not out of the ordinary. In April we saw a slight increase in attack attempts, however May indicates a downward trend, as indicated by the arching trend lines in the center of the chart.All attacks have been blocked by internal security systems and the network remains secure.

Page 103: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Major Outage Report• Long haul Optical Transport Network (OTN) between Las Vegas and Reno

• Failure of the 1UD200 uplink line card in the ALU 1830PSS-16 OTN within the Mina POP (Point of Presence) caused an outage on several circuits belonging to a key customer beginning at 11:18 p.m., on Sunday, May 3rd

• Initial restoration attempts were performed by re-routing the circuits across a Service Access Switch that was not affected by the card failure. This was thought to have restored the circuits Monday May 4th at 12:40 p.m., as traffic was observed to be traversing the link.

• Further testing by the customer revealed several critical protocols were being blocked on the new path

• Tuesday May 5th, at 11:45 a.m., all circuits were fully restored by re-routing the circuits to a redundant leg of the OTN path.

• Total outage time was approximately 36 ½ hours.• A new IDU200 card has been ordered and should be received by May 22nd

Page 104: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Major Outage Report (cont’d)

• Radio Frequency Interference (RF Blast) on Friday, May 8th, at approximately 1:40 p.m., caused approximately 25% of the Pahrump WIMAX base stations to drop offline

• The NOC immediately responded to the service outage and all hands began re-booting the radios

• All radios were restored by 5:15 p.m. Friday, May 8th

• Total outage time was approximately 3 ½ hours• The cause of the interference is unknown, however could possibly have been caused by the

relocation of competitor’s RF equipment from the vandalized cellular tower earlier in the week to other tower locations

Page 105: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke
Page 106: MONTHLY REPORT TO BOARD OF DIRECTORS · 2020-05-22 · a. CEO Report. Presented by Mr. Stallons, consistent with submitted report. Reviewed last month of meetings and progress. Spoke

Tab 5

Executive Session


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