Morning Star Business Report

morning star

JUNE 2012

Business Report

ActivTechturning ideas into

marketable products

Metropolitan Planning Organization Wellness at Work

ALSO INSIDE

Business Report | June 2012

– Duane Senior Vice President Administration, Produce Marketing AssociationBlueAdvantage member

“ We were really concerned about the continual rise in the cost of health care and wondered about our options. Blue Cross suggested a consumer-directed health plan.”

Businesses of all sizes offer BlueAdvantage® consumer-directed health plans to provide quality coverage to their employees and help control health care insurance expenses – both for the employee and the employer. This low-premium, high-deductible plan is compatible with Health Savings Accounts and Health Reimbursement Arrangements giving employees control over their health care dollars. They also receive most preventive and wellness services at no expense and have access to our large provider network. See how marketing representative Deb helps employees understand consumer-directed health plans at DelawareBlueAndYou.com. If you’d like to learn how your companymay benefit from this type of plan, call 800.572.4400 or speak with your broker.

Blue Cross Blue Shield of Delaware is an independent licensee of the Blue Cross and Blue Shield Association. ® Registered trademark of Blue Cross and Blue Shield Association. ©2012 Blue Cross Blue Shield of Delaware.

BCBSDE-27048 CDHP_DSCC_8x10_MSBR.indd 1 4/10/12 12:19 PM


Patrick

Quality Assurance Specialist.

Takes running in stride.

Lost 60 lbs. since weight-loss surgery.

Our surgical weight-loss program is giving people their lives back.

It’s more than getting into smaller-size clothes. It’s about eliminating diabetes, sleep apnea,high blood pressure, high cholesterol and all the other health risks that come along with obesity.At Milford Memorial, and expanding soon at Kent General, our program is giving people the opportunity to have a healthier life with the latest weight-loss surgical procedures that areproven weight-loss options. Our experienced team takes a personalized approach to care and provides pre-procedure counseling and follow-up. It’s one more way we’re exploring new optionsto help you stay healthy.

Learn more about our weight-loss surgical procedures at www.bayhealth.org/weightloss.Or call our program coordinator at 302-430-5135.

KENT GENERAL | MILFORD MEMORIAL | www.bayhealth.org


ED ITORDaniel Richardson

COMPOSIT IONCassie RichardsonElaine Schneider

Tina Reaser

SALESChris Redman

Rick CullenSutton Joseph

CONTACT Morning Star Publications

302-629-9788P.O. Box 1000

Seaford, DE 19973

[email protected]@mspublications.com

Focusing on the ambition and innovation that make

Delaware businesses unique.

please recycle this magazine

Photos iphoto, stock.xchng

Business ReportVol.15 No.08

GREATER GEORGETOWNTHE

Chamber of CommerceEvery Wednesday thru August - Georgetown Farmers’ Market from 3-6 p.m. at No. Bedford St. Park

June 4 - OPEN HOUSE & RIBBON CUTTING at 11a.m. Celebrate the grand opening of the new & expanded administrative facility for the First State Community Action Agency in Georgetown. RSVP to 302 856-7761 ext 138.June 6 -1st Wed. Economic Development Council Meeting at 12 noon. Georgetown Wesleyan Church Hall, No. Bedford Street Ext.; All are welcome & lunch is provided!June 6 - 1st Wed. Board of Directors Meeting at 4 p.m. New Chamber Office, 229 East Market St.June 13 - 2nd Wed. Chamber Breakfast Meeting at 7:30-8:30 a.m. Lighthouse Landing Restaurant, Sussex County Airport in Georgetown. $9 per person. RSVP by Tues., June 12 by calling 302-856-1544.June 20 - 3rd Wed. Chamber Mixer at 4:30-6:30 p.m.; at Children & Families First, 410 So. Bedford St. June 21 - GRAND OPENING & RIBBON CUTTING 4-6 p.m. Harrison Senior Living, 110 West North St. June 27 - 4th Wed.- Chamber Luncheon Meeting 12 -1 p.m. at the CHEER Community Center on Sand Hill Rd. $10 per person. RSVP by Tues., June 26 by calling 302-856-1544.

Linking Business with the Community302-856-1544 | [email protected]

www.georgetowncoc.com

from the editor

Daniel Richardson

If I have not mentioned it before, I have a great deal of interest in human psychology and behavior. In

college, I remember being fascinated to learn the degree to which we are capable succumbing to numerous mental pitfalls. Some might say that having an education can shield you from mental blunders, but, as any magician will tell you, the more educated a person is, the easier they are to fool.

Probably the most salient mental pitfalls are known as cognitive biases. These are situations in which our normal ability to use reason and good judgment get thrown out the window.

One of the most pervasive cognitive biases is known as confirmation bias – the tendency to look only for evidence that confirms what you already

believe and ignore any disconfirming evidence you come across.

I think that confirmation bias plays a key role in determining what we see in a news story. When news broke of the climategate scandal, I wrote about how if you were a skeptic of climate science, the emails were proof of a conspiracy to fudge the date, but if you were a believer in climate science, the hacking was proof of just how dastardly the deniers can be.

In business, it is important to be aware of confirmation bias because simply looking for ways to increase profits that you think will work is not the best way to run a company. It’s better to look for research on what is really working to increase profits for companies like yours.

Being aware of Confirmation Bias


[contents] 06/12

16

20 6 CHAMBER NEWS

18 GUEST COLUMN

A wellness program is a win-win for both employer and employee.

By SUzANNE KOUNTOURziS

19 HiDDEN TREASURE Metropolitan Planning Organization - Working to make a more walkable, bikable Delaware By CAROL KiNSLEy

16 COVER STORy

ActivTech - turning ideas into marketable products. Learn more about this Seaford based business.

20 FEATURE STORy

Wellness at work - how businesses are helping employees live healthier lifestyles.

By CAROL KiNSLEy

24 HEALTH REPORT

27 BUSiNESS LiCENSES

29 BUSiNESS DiRECTORy

On the COverThe ActivTech team.Photo by Eric Young www.youngsstudio.com

5


Chamber Phone Key contact Dues* Members Fax

Bethany-fenwick Chamber of Commerce 539-2100 Carrie subity $211 800 539-9434

Delmar Chamber of Commerce 846-3336 Diane Johnson $75 67 846-3336

Georgetown Chamber of Commerce 856-1544 Karen Duffield $150 460 856-1577

Laurel Chamber of Commerce 875-9319 Don Dykes $125 125 875-5908

Lewes Chamber of Commerce 645-8073 Betsy reamer $195 432 645-8412

Milford Chamber of Commerce 422-3344 Jo Schmeiser $165 310 422-7503

millsboro Chamber of Commerce 934-6777 amy simmons $150 260 934-6065

milton Chamber of Commerce 684-1101 georgia Dalzell $150 120 684-1101

rehoboth-Dewey Chamber of Commerce 227-2233 Carol everhart $215 1303 227-8351

Seaford Chamber of Commerce 629-9690 Paula Gunson $150 340 629-0281

Central Delaware Chamber of Commerce 734-7513 Judy Diogo $225 868 678-0189

Delaware state Chamber of Commerce 655-7221 Bill stephano $299 2800 654-0691

Delmarva Black Chamber of Commerce 450-4501 Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

The Chamber of Commerce for Greater Milford (CCGM) recently celebrated a ribbon cutting with Betty Lou’s Restaurant in Milford. Betty Lou’s is located at 319 S. Rehoboth Blvd. and they serve traditional American food. For more information on Betty Lou’s Restaurant, call 265-2519. Pictured from left: Fred Rohm, CCGM president; CJ & Betty Lou, owners; Mayor Rogers; Ruth Rogers.

riBBon CuttingBETTY LOU’S RESTAURANT

6


Horty & Horty, P.A. • Certified Public Accountants

29 Bancroft Mills Road • 4th Floor • Wilmington, DE • 19806

3702 North DuPont Highway • Dover, DE • 19901

Strategic Tax Planning

Audit Services

Profit Analysis

Fraud Protection

Business Valuation

Human Resource Consulting

www.horty.com • 888.968.7168

The Bethany-Fenwick Area Chamber of Commerce held an open house and ribbon cutting ceremony recently for their new sign and other improvements to their Information Center located at 36913 Coastal Hwy., Fenwick Island. The center, which is open year-round, is a great resource for brochures, coupons, menus, and periodicals and for information on local businesses and contractors for all of your home improvement and new construction projects. The chamber, which is celebrating its 35th anniversary, has also updated their website, www.TheQuietResorts.com, and has a new database management system and a commercial to market the area.

riBBon CuttingBETHANY-FENWICK AREA CHAMBER OF COMMERCE

CHAMBER NEWS 7


Pizza King owners Shirley and Brad Baynum have opened a new catering busi-ness called Pier 22 Catering. Shown are the key figures in the operation. From left, Amanda Lloyd, Todd Ruark, Shirley and Brad Baynum and Amy Baynum. Pier 22 can reached by calling 302-629-6104.

riBBon CuttingPIER 22 CATERING

Governor Jack Markell, U.S. Senator Tom Carper, and U.S. Department of Agriculture State Director Jack Tarburton joined Gambler’s Choice Equestrian Center Owner John Melnick and CNC Solar President Tom Colucci recently to cut the ribbon on their new solar array. Pictured from left: Jack Tarburton, state director of the U.S. Department of Agriculture; Tom Colucci, pres-ident of CNC Solar; U.S. Senator Tom Carper; John Melnick, owner of Gambler’s Choice Equestrian Center; Governor Jack Markell; Gary Cannon, partner at CNC Solar; and Mike Kirby, sales representative at CNC Solar.

riBBon CuttingGAMBLERS CHOICE EQUESTRIAN CENTER

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Comfort Inn & Suites Georgetown recently. Located in his-toric Georgetown, at the junction of U.S. Highway 113 and Route 404, the Comfort Inn & Suites goes out of their way to make sure your stay is a pleasant one. For room rates or to make a reservation, call 302-854-9400 or visit www.choicehotels.com/hotel-georgetown-delaware. Pictured from left: Nate Milbourne, Patty Burkentine, RBDBCC; Pam Bare; Brandi Johnson-Woodall; Carolyn Watson; Shirley Reed; Ron Gatti.

riBBon CuttingCOMFORT INN & SUITES

8


CHAMBER NEWS

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Cilantro Cocina De Mexico recently. Travel south of the border at Cilantro Cocina De Mexico located at 122 Rehoboth Ave. in downtown Rehoboth Beach. Delight in Cilantro’s warm hospitality and indoor and outdoor seat-ing areas including their bar offering a wide range of top shelf, specialty drinks. For more information, call 302-226-1000. Pictured from left: Tabitha Bisking, Citizens Bank; Christy Kitchen, Citizens Bank; Patty Burkentine, RBDBCC; Yadira Mora; Gladys Fernandez; Alejandra Castro; Mimi LeVasser; Maria Fialcovscala; Maryann Moore, Applied Bank; Joan Deaver, Sussex County councilwoman; Gavin Radka, WSFS; Katie Handy, Sign*A*Rama.

riBBon CuttingCILANTRO

Rehoboth launches mobile parking payment solution

Customers will soon be able to pay for parking with their cell phone using Parkmobile’s native mobile applica-tions for the iPhone, Android and Blackberry smartphones in Rehoboth Beach.

To use the new Parkmobile system, customers may pre-register or register on site for free at www.parkmobile.com. Once registered, they can use a mobile app, the Internet, QR Code, or call toll free, 1-877-727-5758 to pay for parking. After setting up the account, customers can immediately start using the system with their registered mobile phone. They can also select the option to receive text message alerts and reminders.

The program will be offered city-wide at all street parking meters in Rehoboth Beach.

“The City of Rehoboth Beach is pleased to be partnering with Parkmobile to provide our visi-tors an alternative way to pay for metered parking,” said Mayor Sam Cooper. “The city is embracing pay by phone - understanding that carrying or finding enough quarters can be a real burden. Of course, downtown patrons can still use quarters in all meters, but we anticipate this new technology will be warmly received. For those who use Parkmobile, the only change is no change.”

For more information and locations, visit www.parkmobile.com.

Neal promoted to president

Robert S. Boyd of Regional Builders, Inc. has announced the promotion of Joan E. Neal to president of the company.

Neal, who previously served as senior vice president and chief operating officer, has been with the company for over 10 years. She oversees the daily operation of the RBI office, with emphasis on the administrative side, including budgeting,

accounts payable, accounts receivable, payroll, inventory and general ledger.

Neal earned an associate’s degree in accounting at Delaware Technical & Community College. She completed the Wharton Executive Education Program at the University of Pennsylvania and courses at Wilmington University.

She also completed training courses with Lester, Coverall and CECO Building Systems. Neal serves on the board of trust-ees for Wesley United Methodist Church and the board of directors for Cheer, Inc.

Boyd will continue to serve the company as CEO/chairman.

Regional Builders, Inc., a commer-cial builder in Seaford, special-izes in pre-engi-neered buildings and project man-agement. Neal

9


The Greater Seaford Chamber of Commerce recently held a ribbon cutting ceremony to welcome Freedom Academy Mentoring. From left, top row: Carl Horsey, mentor; Gale West; Lester West; middle row - Tomika West, mentor; Shatiya West; Brenda Briggs; Doris Winder; bottom row - Chantay West, mentor; Lorraine Norwood; Alonzo Black, director; Rosalie Day; Shirley Caldwell, CFO. For more information about Freedom Adademy Mentoring, call 495-7080 or email [email protected].

riBBon CuttingFREEDOM ACADEMY MENTORING

FOUNDATIONRECEIVES DONATION

CHAMBER RECEIVES GRANT

The Chamber of Commerce for Greater Milford (CCGM) recently received a commu-nity grant from the Walmart Supercenter in Milford. Milford Walmart Manager Stephanie Edwards presented the CCGM executive board with a check for $1,000. This money will be used to upgrade services provid-ing more opportunities for member growth. Pictured from left: Deanna Smith, CCGM executive board treasurer & Artisans’ Bank; Fred Rohm, CCGM president; Walmart Manager Stephanie Edwards; Mike Kazala, CCGM executive board vice president & Delmarva Broadcasting Co.

The Chamber of Commerce for Greater Milford (CCGM) recently presented the Delaware Community Foundation with a $500 donation check to benefit the Workforce Development Commission which will provide the opportunity for select students to work from age 16 until graduation. A student could accu-mulate as much as $4,800 for his or her future education and earn approximately $13,000 while working in the program. Pictured from left: Dave Markowitz, vice chairman, Work Force Development Commission; Angela Dorey, secretary, CCGM; Bill Pilecki, chair-man, Work Force Development Commission; Fred Rohm, president, CCGM; Hugh Leahy, Delaware Community Foundation; Deanna Smith, treasurer, CCGM; and Mayor Ronnie Rogers.

10


Georgetown Chamber of Commerce and Bethany-Fenwick Area Chamber of Commerce joined La Red Health Center in celebrating the grand opening of their new facility recently with a ribbon cutting cer-emony. U.S. Senator Carper, U.S. Senator Coons, U.S. Congressman Carney, local and state officials, board members, employees, family, friends, patients, and chamber staff joined founders Gonzalo Martinez and Dr. Rodriguez Francisco (to celebrate. La Red Health Center provides bilingual, culturally appropriate, high-quality, cost-effective, pri-mary and preventive medical care to resi-dents of Sussex County with an emphasis toward serving those who are underinsured, uninsured or who face other barriers to medical care. Their new building is located at 21444 Carmen Way, Georgetown. For more information, call 302-855-1233 or visit www.laredhealthcenter.org.

The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cut-ting ceremony recently for Merle Norman Cosmetics. Concetta Rumburg, owner of the Merle Norman Cosmetic Studio formerly located in Ocean Pines, Md., has relocated to 19470 Coastal Hwy., Camelot Shopping Center, in Rehoboth Beach. Concetta has over 17 years experience in the cosmetic industry. For more information, call Concetta at 302-226-8100. Pictured from left: Lisa Barry; Corrine Gay; Joy Kidd, RBDBCC; Concetta Rumburg, owner, Merle Norman Cosmetics; Rose Cicala; Mary Ann Moore; Pat Cycyk; Judy Heatly.

A ribbon-cutting was held for the recently renovated Dover Par 3 & Driving Range with owner Rick Jones, Dover Mayor Carleton Carey, chamber staff and business repre-sentatives. If you are looking for a family fun outing, visit Dover Par 3 located on 924 Artis Dr., Dover. For more information on Dover Par 3 & Driving Range, call Rick at 302-745-1206 or visit www.doverpar3golf.com. Pictured from left: Chris Croble, Kevin Yingling, Chesapeake Utilities; Gretchen Tillman, Delaware State News; Dover Mayor Carleton Carey, Rick Jones, Dover Par 3 & Driving Range; Mary Lois Barnas, Alternative Solutions; Judy Diogo, CDCC president; and Herb Konowitz, SCORE.

riBBon CuttingLA RED HEATH CENTER

riBBon CuttingMERLE NORMANCOSMETIC STUDIO

riBBon CuttingDOVER PAR 3

CHAMBER NEWS 11


The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently for Point of Sale Solutions in Lewes. With offices in Baltimore, Md. and Fort Lauderdale, Fla., Point of Sale Solutions is strategically located to manage, service and support all available products in today’s thriving bankcard industry. For more information, visit www.pos-solu-tions.com, call 800-464-6336, or email [email protected]. Pictured from left: Joy Kidd, RBDBCC; Barbara Fried; Barry Fried; Patty Burkentine, RBDBCC.

The Bethany-Fenwick Area Chamber of Commerce joined Wags to Riches II in cel-ebrating their grand opening with a ribbon cutting ceremony recently. Employees, fam-ily, friends, customers, chamber staff, and ambassadors joined owners Kerrie Jones and Kelly Moore (with scissors) to celebrate. Located at 36656 Lighthouse Rd. on Rt. 54 in West Fenwick, Wags to Riches II is a full service pet grooming salon also offering self-service bathing stations and walk-in nail services. For more information, call 302-436-4766 or email [email protected].

riBBon CuttingPOINT OF SALE SOLUTIONS

riBBon CuttingWAGS TO RICHES II

Next Month’s

Business Report

Education

12


The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Rehoboth Beach Power Yoga recently. Located on the corner of Route 1 and Munchy Branch Road, just behind Walgreens, Rehoboth Beach Power Yoga (RBPY) is Rehoboth’s newest yoga stu-dio. For more information, visit www.rehoboth-beachpoweryoga.com.

riBBon CuttingPOWER YOGA

New solar electric system

The Sussex Conservation District in Georgetown recently held an open house celebrating the installation of a solar electric system and their newly renovated facility. The 39.48 KW solar system is designed to cover the electric consumption at the Shortly Road facil-ity. Sussex Conservation District part-nered with Paradise Energy Solutions to install the solar system.

Numerous state and local offi-cials attended the open house to celebrate this milestone with Sussex Conservation District and their board of directors.

CHAMBER NEWS 13


The Rehoboth Beach-Dewey Beach Chamber of Commerce recently held a ribbon cutting ceremony for Fusion Fitness Apparel. Pictured from left to right: Katie Handy, Sign*A*Rama; Christy Kitchen, Citizens Bank; Jocques LeClair, Proud Bookstore; Ellen Bradford, Fusion Fitness Apparel; Jim Bradford, Fusion Fitness Apparel; Patty Burkentine, RBDBCC, Joan Deaver, Sussex County Councilwoman; Chris Murphy, Citizens Bank

The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for CrossFit Rehoboth.

Located on Route 1 next to Turnstone Builders; CrossFit Rehoboth is a strength & conditioning gym offering Boot camp classes, Personal Training, and CrossFit programs for all age groups. Picture from left to right: Front row - Marian Kaminski, Citizen’s Bank; Nancy Beaumont, Andy Staton, Christine Sutherland, Kimberly Hamilton, Jessica Perez-Beebe, CrossFit Rehoboth; Shane Jensen, Deb Qualey, Terry Jacques, Mike Lutz, Sam Steward, Jesse Lausch. Back row: Clint Bunting, David Mushrush and Jay Conn.

riBBon CuttingFUSION FITNESS APPAREL

riBBon CuttingCROSSFIT REHOBOTH

New training curriculum for aspiring businesses

The Federal Deposit Insurance Corporation and U.S. Small Business Administration have announced new resourc-es to support small businesses across the nation. Acting Chairman Gruenberg and SBAs Associate Administrator for Entrepreneurial Development Michael Chodos released Money Smart for Small Business, a training curriculum for new and aspiring business owners.

Money Smart for Small Business provides an introduction to day-to-day business organization and planning and is written for entrepreneurs with limited or no prior formal business training. It offers practical information that can be applied immediately, while also preparing participants for more advanced training. FDIC and SBA will form a Training Alliance for organiza-tions that support small businesses through training, technical assistance or mentoring. Each of the 10 instructor-led modules in Money Smart for Small Business provides financial and busi-ness management for business owners and includes a scripted instructor guide, participant guide and overhead slides.

The Money Smart for Small Business curriculum is free and available at http://www.fdic.gov/consumers/consumer/mon-eysmart/index.html.

CHAMBER NEWS14


A cooperative project that improves Delaware air quality and the quality of life for neighborhood residents was unveiled at a ceremony recently at Trinity Port Services in New Castle.

Twenty electrified outlets that power refrigerated storage containers at the com-pany’s Rogers Road site have replaced the use of diesel generators, significantly reduc-ing air pollutants, diesel fumes and noise in the community.

Governor Jack Markell and Trinity Port Services Company President Darrel Banning were joined by DNREC Secretary Collin O’Mara, Regional EPA Administrator Shawn M. Garvin, Clean Air Council Coordinator Abby Poses, DuPont Edge Moor Plant Manager Elizabeth Schowe, Rose Hill Community Center Director Shelia Berkel, Senator David McBride (D-Hawks Nest), Senator Margaret Rose Henry (D-Wilmington East), Representative James J. Johnson (D-Jefferson Farms), and New Castle County Councilman Jae P. Street (10th District) to announce the clean-er alternative to diesel generators.

The project addresses the problems of air pollution, odors and noise that have affected residents who live near the facil-ity. Neighbors and community leaders from local civic associations were instrumental in bringing the problems to the attention of environmental advocacy organizations and the state government.

After Trinity Port Services acquired the business in 2007, company manage-ment immediately recognized the needs of the neighborhood, moved equipment and installed barriers to reduce noise and diesel fumes in the area. Additionally, the company has implemented environmentally-friendly improvements at the site.

In 2011, DNREC proposed the project at Trinity Port Services after DuPont applied for a Coastal Zone Act permit to install two large boilers at its Edge Moor facility in Wilmington. Delaware’s Coastal Zone Act regulates heavy industrial activities, as well as new and existing manufacturing activities in the state’s Coastal Zone. Coastal Zone regulations require companies to offset air emissions and other negative environmental impacts.

Under an agreement between DuPont and DNREC, DuPont, as a condition of its

Coastal Zone permit, funded this project to offset air emissions from the boilers at the Edge Moor facility. In addition, DuPont provided funding for technical and adminis-trative oversight of the project to the Clean Air Council through its diesel pollution reduction program.

According to DNREC Secretary Collin O’Mara, the project eliminates up to 120 tons of harmful air pollutants annually from the Trinity site. “This Coastal Zone environmental offset project is an innova-tive solution to the longstanding air quality, odor and noise problems in the neighbor-hood,” he said. “The project ensures clean air by supporting the state’s ongoing efforts to reduce diesel emissions.”

“The new outlets installed at Trinity will eliminate the use of up to 600 gallons of diesel per week,” said Abby Poses, Clean

Transportation Coordinator with the Clean Air Council. “The installation of these outlets will go a long way towards improv-ing air quality and minimizing the effects of diesel on public health. The Clean Air Council has been honored to be a part of such an important project with DNREC, DuPont and Trinity Port Services.”

“This project demonstrates Trinity’s commitment to our community as well as our environment,” said Trinity Port Services Company President Darrel Banning.

“We appreciate the teamwork and col-laboration with all of the involved parties for the common goal of cleaner air. We are very thankful for the funding, as this is only the first step in the future develop-ment of greener initiatives for Trinity Port Services.”

Air quality improvements at Trinity Port Services

15

W e are “solutioneers” — specialists in turning ideas into marketable products. When it comes to deliv-

ering active ingredients, no other company offers the range of solutions and expertise that we have at ActivTech!

ActivTech in Seaford, Delaware specializes in providing solutions for delivering Active Ingredients. Whatever the active ingredient (a fragrance, hair spray, cleaning agent — you name it) we offer three different methods of application: Aerosol, Liquid Fill, or Porous Media release systems. None of our competi-tors has the portfolio and breadth of solutions that ActivTech provides.

Creating this portfolio of effective solu-tions has taken more than 40 years. It all started with a company that relocated to Delaware 15 years ago, called Rite-Off from Long Island (New York), bringing 30 years of

aerosol experience, more than 800 formula-tions and a legendary history of innovation with them.

Add to this history an engineering team that cannot be matched by any of our competi-tors and you have a perfect mix for success.

We bring more than 200 years of engi-neering experience to the table every time we develop a new product. We have a PhD Organic Chemist on staff, two profes-sional engineers, two Post Graduate Chemical Engineers and a global sales team of industry veterans with engineering backgrounds and certified QA “Black Belt” credentials.

Then add to this history and the engineer-ing team significant manufacturing resources, a 38,000-square-foot plant, three modern auto-mated aerosol lines, two liquid filling lines, and a porous media production facility and Voilá! — our clients suddenly find a partner

with an unsurpassed combination of resources ideal for product launches and manufacturing partnerships.

Contract packaging has developed across three manufacturing platforms, ActivAir (aero-sols), ActivPack (liquid perfumes, detergents, etc.) and ActivMedia (writing instrument nibs, fragrance release systems, porous media). Additionally, ActivTechnologies markets its own brand of products under the “Olimpia” and “Cristal” brand names to very narrow market niches for industrial and maintenance applications sold directly to end users.

Here is a little more information about each of our manufacturing platforms.

Aerosols with ActivAirActivAir features three new aerosol lines

less than five years old with the capability to fulfill and label from 1 oz to 22 oz contain-

ActivTechBringing 200 years of engineering experience to Seaford

From left to right Dan Figore of Crown Cork and Seal along with Scott McCaig, Sarah Gilchrest and Joesph Lynch of ActivTech meet to discuss active solutions in new product development.Photo by Eric Young. www.youngsstudio.com


16

CovER StoRy

ers. Full capacity in the facility is 100 million aerosol units. An on-premise tank farm of five 2,000-gallon storage tanks enables ActivAir to produce and fill orders both large and small.

Liquids with ActivPackActivPack utilizes two new liquid filling

lines with the ability to fill virtually any liquid viscosity. Full capacities of the lines are 60 million liquid packaging units. ActivPack offers compounding and batching in any sizes with fills starting at 3 oz.

Media with ActivMediaActivMedia features a brand new porous

media production line to produce custom molded, three-dimensional porous plastic media. Pore size ranges are from 5 to 100 microns, with porosities between 20% and 60% void volume. ActivMedia also has an impregnation capability to imbibe porous media with active ingredients such as fra-grances or inks. Full capacity for nib produc-tion exceeds 150 million units a year.

ActivNIBS and ActivApplicators are avail-able without tooling charges in a variety of sizes for writing instruments and cosmetic applicators. In addition ActivMedia proudly patented a new method to apply images to porous media for scented media products, which have been used by many companies as a way to advertise and further support their brands.

ActivFulfillmentActivTech offers fulfillment for existing

products, private label designers and contract packaging. With the ability to keep sellable stock on hand in the large 10,000 sq ft in-house storage facility ActivTech offers a wide range of turnkey products ready to ship.

Another exciting feature of ActivTech is where the plant is located. Seaford, Delaware is within three hours drive of 33% of the population of the United States and within an overnight drive of more than 50% of the population of the United States. Seaford is also within a two-hour drive of three major marine terminals (ports) that handle more than 300 million tons of cargo a year. This is more cargo than all the rest of the ports in the U.S. Also, Seaford, Delaware is within three hours drive of four major refineries — the best con-centration of refineries on the eastern seaboard of the U.S. This makes our plant ideal for pro-duction and product fulfillment. Many of our clients store their product at our warehouse for direct shipment to their clients. It saves them money and valuable time.

ActivTech is fully insured, inspected and compliant with codes and certified by the EPA. ActivTech does not use any CFCs or other ingredients in their products that degrade our planet’s ozone layer. ActivTech is fully committed to environmental stewardship.

Case Study ActivTech takes great pride in their qual-

ity, flexibility, speed of execution and creativ-ity. While many companies shy away from small quantity initial runs, ActivTech will ramp up to any initial volumes and invest in its clients’ futures. Our “ramp up” speeds are legendary in our industry. Last year around Christmastime, a major hair products mar-keting company asked a number of aerosol packaging companies to formulate and ship literally hundreds of thousands of a complete new product line that needed launching before the end of the year. After hearing NO from everyone else, we at ActivTech were the only ones that would do it and actually did it! Everything from ordering ingredients, to improving their formula, designing shipping containers and setting up quality control sys-tems was done in a two-week time frame over the holidays and we met their product launch goals. There wasn’t a single blemish or quality defect in any of the product shipped. It was simply perfect. It’s unbelievable – but we did it.

Without sounding modest or arrogant, I think it’s fair to say the team at ActivTech is an incredible team. We relish challenges and opportunities to show off our capabilities with our actions – not just words. Give us a chance to prove to you how good we really are!

The production team ramps up for new orders in ActivTechnologies 10,000 sq ft manufacturing facility.

Photo by Eric Young. www.youngsstudio.com


17


A wellness program is a win-win for both employer and employee

GUESt CoLUMN

By suzanne Kountourzis

Having healthier, happier, more productive employees must rank high among the goals of every business owner. Idealistic as that goal might sound, it need not be expensive or dif-ficult to achieve.

Developing a wellness plan for your orga-nization could be the solution. Findings from 56 studies on worksite wellness programs that were published in the American Journal of Health Promotion showed an average 27 per-cent reduction in sick leave absenteeism, a 26 percent reduction in health-care costs and a 32 percent reduction in workers’ compensation and disability claims.

In other words, a wellness program is a win/win for both employer and employee, an inexpensive way to build morale and save money over the long haul.

There is no single right way to develop a wellness plan for your business. It can be as simple or as comprehensive as you choose. Successful plans do share some common characteristics, including commitment from management, employee involvement, adequate resources, and clear policies on workplace health, wellness and safety that align with the organization’s mission, vision and values.

What goes into a wellness plan, and how should you get started on developing one?

Wellness plans typically address health and fitness issues in a variety of ways. One typi-cal component is to provide encouragement or incentives for employees to walk more. Some companies arrange to hold weight-loss or diet classes on site. Others offer incentives for employees to stop smoking. Some businesses have decided to replace sugary snacks and sodas in vending machines with healthy foods and drinks.

Before deciding what direction to take with your plan, the best approach is to get employ-ees involved. Surveying employees about their needs and interests related to health, wellness and physical activity will help ensure that your program will receive a positive reception and ongoing support. Some insurance companies and outside vendors offer a questionnaire

called a Health Risk Appraisal (HRA) that reviews personal lifestyle practices and identi-fies risk factors. You must be careful if you use an HRA to survey employees because fed-eral laws protecting individuals’ health infor-mation limits how the data can be used.

While surveying employees, also examine your company’s facilities, looking for areas that could be used to promote wellness. Are there paths outside or nearby for walking? Can a portion of your lunch or break room be configured to promote healthy eating habits? Is there a place for fitness equipment? Can bicycles be stored somewhere in the office?

After you have a good idea of employ-ees’ needs and how your facilities might be adapted, you can begin to pull your program together.

One of the best places to start is with the company that provides your health insurance plan. Blue Cross companies and many other major health insurers offer wellness packages, and some features may already be included in the insurance you already provide your employees. Offerings can include flu and teta-nus vaccinations, exercise classes, nutritional counseling, massage therapy and health educa-tion classes.

Check with state agencies, health-care sys-tems and nonprofits like the local American Lung Association or American Cancer Society chapters. Organizations like these are likely to offer stop-smoking quit lines and classes, and even on-site screenings for certain types of cancer.

If offering screenings at your workplace is too costly for your budget, you can at the very least distribute flyers, hang posters or send emails to your employees to give them infor-mation about screenings and encourage them to make appointments on their own.

If your business has a training room or meeting area, consider reaching out to yoga and exercise instructors and operators of weight-loss programs. They are looking for business too and might welcome the opportu-nity to partner with your business in providing a wellness service.

If your business is not large enough to attract these outside entrepreneurs, don’t hesi-

tate to contact other businesses located in your office complex. Some of your neighbors might also be interested in establishing a wellness program and collaboration between two busi-nesses could be what you need to get it off to a good start.

As you consider your employees’ well-ness needs, don’t hesitate to expand on the traditional definition of wellness to incorpo-rate useful options. For example, contact auto insurance companies about offering driver safety classes. After all, preventing motor vehicle accidents keeps your employees in good health and promotes their overall well-ness.

Your wellness plan can also include oppor-tunities available near your place of business — subsidizing memberships in a YMCA, a swim club or a skating rink, for example. Also, consider offering more flexible work hours for your employees. Not only will it expand their options for engaging in healthy activities, but it might also enable you to stretch the hours that your business remains open.

Other management policies and initia-tives can also promote wellness. For example, hire an ergonomic specialist to assess your workstations. Encourage work-life balance by developing policies that permit flextime, establish mandatory vacations and limit the number of hours worked. Include health and wellness tips in employee newsletters.

The more thought you give it, the more you realize that there’s no limit to the possible components of a company wellness program. And, as the examples given here indicate, the costs are not exorbitant and many of the pro-grams offer the potential of a positive return on investment in the form of reduced absen-teeism, greater productivity and lower health insurance premiums.

If you don’t have a wellness program yet, the time to start one is now. You will feel good about it. I promise.

Suzanne Kountourzis is Director of Human Resources for Horty & Horty, P.A., a public accounting firm with offices in Dover and Wilmington.

18


By Carol Kinsley

It has been in existence for nearly 20 years, but the Dover-Kent County Metropolitan Planning Organization is still a hidden treasure, simply because many people are unaware of the agency. A feder-ally mandated body, one of hundreds of similar organizations across the nation, the MPO is responsible for coordinating transportation planning and programming in all of Kent County, including all of Milford and Smyrna. Plans and programs adopted by the MPO outline how federal transportation funds will be spent and must comply with federal laws govern-ing clean air and transportation. Every four years, MPO updates a long-range Regional Transportation Plan which deals with issues such as air quality, quality of life, transportation projects and land use. The plan must be consistent with state and county comprehensive plans.

The MPO's policy-making body is a council comprised of elected officials, or their designees, and the operators of major transportation modes. There's a technical advisory committee and a public advisory committee.

The MPO isn't concerned just with car and truck traffic, but considers and encour-ages walking and biking as additional transportation choices, explained Kate Layton, MPO public liaison. The MPO likes to see streets designed for all users, Layton said. "That includes children, who are too young to drive, and adults who can't drive for various reasons." It also includes making sure there is enough road and sidewalk space, ideally, for people with disabilities.

Last May, the Delaware General Assembly passed "Walkable, Bikeable

Delaware" which called for strategic investments in walking and biking, includ-ing multi-use paths for pedestrians and bikers.

In his 2012 State of the State Address, Governor Jack Markell, who enjoys biking himself, said "one of the best ways we can improve our quality of life, and promote healthy lifestyles at the same time, is to make our state more walkable and bike-able." He proposed dedicating $13 million to build miles of new and enhanced trails throughout Delaware.

Rich Vetter, who has been MPO execu-tive director since last summer, said an MPO working group began meeting in November 2009 to develop the "Regional Bicycle Plan for 2030," which was adopted in September 2011.

One of the first projects expected from the bike plan is a connection from Silver Lake in downtown Dover to the existing Isaacs Branch bike trail. A recent public workshop "produced positive feedback from the public," Vetter said. The intention is to have DelDot design the trail this year, with construction to be done next year, contingent on funding.

Other projects will incorporate a bike lane when DelDOT paves a road or repaves a shoulder. Where feasible, lanes will be striped to accommodate bicyclists.

According to the plan's summary, while bicycling has been primarily a lei-sure activity or sport, in consideration of increased auto congestion, deteriorating air quality and increased rates of obesity in the country, it is time to expand bicycle use for short trips in place of automobiles. Kent County does not have adequate bicycle facilities to make safe and convenient trips by bicycle an option for most citizens. The plan will focus on increasing bike use not just for commuting but for running errands

HiddEN tREASURE

or visiting friends or relatives.The plan has four recommendations: • Select appropriate bicycle facilities • Put bicycle facilities at intersections • Increase bicycle parking, and• Increase education and enforcement of

bicycle laws. A recently launched Delaware Trails and

Pathways website at http://trails.delaware.gov includes an interactive map describing 20 proj-ects to "create a world-class statewide network of pathways and trails for Delaware's citizens and visitors, to promote biking, hiking, walking and active living."

The MPOs' bicycle plan is online at www.doverkentmpo.org. The Dover/Kent Country MPO also can be found on Facebook.

Metropolitan Planning OrganizationWorking to make a more walkable, bikable Delaware

19


By Carol Kinsley

More and more businesses seem to be concerned with the wellness of their employees, and why not? As Pam

Marecki, Bayhealth's assistant vice president for marketing communications, put it, if peo-ple feel better and are happier at home, then they'll be happier and healthier and maybe become sick less often.

Bayhealth has addressed healthy lifestyles in the past, Marecki said, but recently a group came together and "reinvented" the initiative, reintroducing it as "Be Healthy Bayhealth." Launched during employee recognition week, the program focuses on nutrition and fitness.

The task force reasoned: "When we eat better daily and exercise regularly, we are able to enjoy our family more, we feel better, we get sick less often, and we are able to perform our duties better at Bayhealth. "

Bayhealth has 3,100 employees. During the week of May 7, they were given healthy snacks, offered a confidential health risk assessment, and invited to participate in an employee walk around the campuses of Bayhealth Milford Memorial and Bayhealth

Kent General. The week also featured an Employee Health Fair including free screen-ings for blood pressure, cholesterol, weight and body fat.

The healthy treats included bottled water, granola bars, fruit and a yogurt bar, but Marecki confessed, "We took Friday off and had an ice cream bar. We have to reward our-selves!"

Helping employees become healthier makes sense, "because in our minds we are the role models for the community," Marecki said.

"We also launched 'Walk and Talk Wednesdays.' If staff can get away for a few moments, they meet at the entrance and take a walk around the campus. We did that in April for the American Heart Association's 'Start Walking Day' and it was well received. We're hoping to start a new trend of getting employ-ees out and walking during their breaks."

An intranet site accessible only by employ-ees includes videos of exercises one can do sitting at a desk. There's a whole section on Be Healthy Bayhealth.

"From here on, to keep it interesting and fun, we'll have contests and things quarterly," Marecki continued. "And certainly we have partnered with the people who run our food

and nutrition services. They try to offer more healthy options for the employees.

"This is the start of what I hope will be a program that grows and benefits employes."

At Nanticoke Memorial Hospital in Seaford, Tres Pelot, senior director of therapy service and wellness described a "Commit to Be Fit" program that started last year. "We gave employees $5 off their (health insur-ance) premium biweekly if they participated," Pelot said. First the employees had to get their biometrics done — getting blood pressure, cholesterol, weight and body mass index num-bers. All that was submitted to an independent health risk assessment company so individual employees could get their own assessment. Employees were encouraged to review the data with their own health care practitioner. Pelot noted that 40 percent of the staff have not taken advantage of an annual wellness visit which is one of their benefits.

Participants were also required to get a flu shot. "Ours is a high risk environment," Pelot explained. "We need to protect ourselves and our customers."

In February, Nanticoke held its first "Commit to Be Fit Challenge," with 280 employees participating in walking and weight

Wellness at WorkHow businesses are helping employees live healthier lifestyles

20


loss. "We logged 29,000 miles in an eight-week period and had 800 pounds of weight loss," Pelot said. In an awards ceremony, the top three teams got gift cards. One employee had walked 694 miles.

A walking trail was established inside the hospital. "You'd see employees walking at lunchtime. It was neat," Pelot continued. "Certain employees took it very seriously."

The wellness effort followed a suggestion in April 2011 from CEO Steve Rose. While administration did not see the results of indi-viduals' health risk assessments, they were provided a "snapshot" of where weaknesses were. "The biggest were lack of physical activity and obesity," Pelot said.

He cited a statistic provided by John Hollis of Nemours Health and Prevention Services: most kids spend 42 hours a week in front of a screen, whether television, computer or video game. They get only an hour or two of physi-cal activity.

Over the winter, Pelot realized he himself was not being a good role model for his child. He established his own account at the presi-dent's fitness challenge website, www.presi-dentschallenge.org.

"We need to encourage employees to live more active lifestyles and take advantages of the resources in this area," he said.

The Commit to Be Fit Challenge will be repeated in February. Other than that, Nanticoke hasn't developed a full scale plan, although Pelot has done a lot of research into what other organizations are doing. Some offer large rewards, such as substantial reduc-tion in health care premiums, but he noted the cost of those rewards are offset by increasing the base premium.

The Blood Bank of Delmarva has taken part in health initiatives in the past, includ-ing a "Walk It Off" Campaign with the News Journal that drew 70 staff members. The human resources department is working on what to do next, internally.

The blood bank is the exclusive supplier of blood and blood products for the entire Delmarva Peninsula, providing blood to 16 hospital customers. "It takes 350 donors per day to keep blood in adequate supply on the peninsula," said Michael Waite, director of marketing and community relations. "We have 160,000 members who have at one time or another made a commitment to donate blood."

He added that 65 percent of the population is unable to give.

Drives are conducted at schools and col-leges, including the biggest effort of the year, the Colonial Athletic Association Blood Challenge, in which 12 member schools compete. Delaware won last year with 1,300 donors in a single day in four locations.

Companies interested in a program should first visit the website, www.delmarvablood.org.

The owner of Sherry T. Wilkins Hypnotherapy LLC said she is definitely open to going to a business to help its employees be healthy. Most of her work is one-on-one now, Wilkins said. A certified hypnotherapist, she is working to dispel myths about hypnosis and conducts workshops on the power of hypnosis.

She likened hypnosis to going to a movie theater where "message units" increase in number as one buys a ticket, gets food or drink, finds a seat and becomes engrossed in the movie. "It's a type of environmental hypnosis," she said. "Do you cry in reaction to what happens? Movie-makers make us believe that what we see and hear is real. But if some-one yells 'Fire!' we'll snap out of it and get out of the theater."

There are 146 ways in which hypnotherapy — behavior modification therapy using hyp-nosis — can assist someone, including weight loss, smoking cessation and stress reduction, even pain management. She invites business owners and others to visit www.sherrywilkins.com to learn more.

Sometimes the health of other family mem-bers affect employees' performance, especially

with today's "sandwich generation" of workers who have children at home as well as parents either in their home or even at long distances for whom they bear responsibility. Connie Lewes of Flawless Transitions may be able to help when seniors need to be relocated. She also can be of service to single proprietors working from home who need help setting up or rearranging an office, or to businesses who want to accommodate an employee's disabil-ity. Many seniors are still working; many of them out of their home, as does Lewes. She is a "move manager," she said. She does coun-seling and consulting and has people who help do the actual moving.

"I know the distance required around a bed for a walker or wheelchair, or how much furniture one can take to an apartment. I make residences accessible," she said.

Especially when one has been in a resi-dence for many years and accumulated a lot of possessions, it is easier to have a third party decide what to do and actually disperse prop-erty to a charity or family members, or ship things across country. Children don't always have the patience required. "It's always a struggle to let a lifetime of memories go," she said. "It takes kid gloves to help (people) to separate from these things."

Having someone to take care of a move helps the senior and his or her family, who likely have "a plate full already. (Moving) is just one more stress, or a bunch of stresses put on them, and we relieve the stress as much as possible."

For more information on Lewes' services, visit www.flawlesstransitions.com.

FEAtURE StoRy

“We need to encourage employees to live more active lifestyles and take advantages of the resources in this area...”

Tres Pelot, Senior Director of Therapy Service & WellnessNanticoke Memorial Hospital

21


Wilmington 302.658.5508 Rehoboth 302.227.7100

lyonsinsurance.com

Risk Control Captives Workers Compensation

Tröegs Craft Brewery, located in Hershey, Pa., has hired restaurant manage-ment and consulting company Highwater Management to facilitate and advise the food operation of their newly opened tasting room.

Owned and established by brothers Chris and John Trogner in 1996, the quality prod-uct of Tröegs Brewing Company has infil-trated the Mid-Atlantic region and beyond, earning countless awards and impressing beer enthusiasts alike with their small-batch brews. Tröegs handcrafts and distributes more than a dozen widely acclaimed beers.

The brothers recently expanded into a 100,000 square-foot, state-of-the-art brew-ery which includes self-guided tours to explore the facility, along with a sizable tasting room and patio to sample beers and enjoy locally-inspired fare designed to com-plement the brews.

Scott Kammerer, co-owner of Highwater Management alongside restaurateur Matt Haley, says Tröegs hired the Highwater team specifically for their expertise to help ease the transition into food.

“We’re designing the kitchen, admin-istering our operating systems, hiring the staff, and implementing all ordering, track-ing, and operational controls,” he explains.

“We’re hoping to help the Tröegs com-pany realize their vision of creating a hand-crafted, independent product that reflects the surrounding area.”

Widely acclaimed Baltimore chef Christian DeLutis signed on to work with Chef Matt Haley, resulting in a menu that not only pairs well with a variety of beers, but also highlights the local fare from near-by Pennsylvania farms and bakeries.

Kammerer states that the tasting room has been “a smash hit,” and has been packed

every night. “Matt has definitely added some of his swerve and flair to the food,” he says. “I think it’s some of his best work.”

For more information about the Tröegs and the Tasting Room, visit www.troegs.com.

Highwater Management executes new tasting room

The new tasting room at Tröegs Craft Brewery in Hershey, Pa., is packed every night.

AB&C wins Healthcare AdvertisingAwards

Aloysius Butler & Clark (AB&C), a Delaware-based, full-service marketing communications firm, won big in the 29th Annual Healthcare Advertising Awards. The agency collected three gold, two sil-ver and three bronze awards, as well as several awards for merit.

The awards are sponsored by Healthcare Marketing Report, the lead-ing publication on healthcare marketing, advertising and strategic business devel-opment.

More than 4,000 entries were received for this year’s competition, making the awards the largest healthcare advertising competition in the country.

A national panel of judges reviewed entries based on creativity, quality, mes-sage effectiveness, consumer appeal, graphic design and overall impact.

AB&C (www.a-b-c.com) is a 41-year-old full-service marketing communica-tions agency with offices in Wilmington, Delaware, and Philadelphia, Pennsylvania.

1 888 8-BLOOD-8www.delmarvablood.org

Be Someone’s Hero. Give Blood.

After experiencing debilitating headaches and undergoingcountless tests, 16-year-old Abby was diagnosed with a braintumor—a meningioma—a benign mass the size of an orange. Sheneeded immediate surgery or would risk seizures, a massive stroke,

and even death.

During her surgery and recovery,Abby needed blood and platelet

transfusions. “We were supported by a strongnetwork of family and friends and an expertteam of doctors and nurses that helped usthrough it all,” says Abby’s mother, Julie.

“We are also SO thankful to the people who donated the blood that saved my daughter. They gave a special gift.”

Abby is just one of 20,000 people onDelmarva each year who depend on transfusions. Thanks to the caringpeople who donate blood, they have a fighting chance!

22

1 888 8-BLOOD-8www.delmarvablood.org

Be Someone’s Hero. Give Blood.

After experiencing debilitating headaches and undergoingcountless tests, 16-year-old Abby was diagnosed with a braintumor—a meningioma—a benign mass the size of an orange. Sheneeded immediate surgery or would risk seizures, a massive stroke,

and even death.

During her surgery and recovery,Abby needed blood and platelet

transfusions. “We were supported by a strongnetwork of family and friends and an expertteam of doctors and nurses that helped usthrough it all,” says Abby’s mother, Julie.

“We are also SO thankful to the people who donated the blood that saved my daughter. They gave a special gift.”

Abby is just one of 20,000 people onDelmarva each year who depend on transfusions. Thanks to the caringpeople who donate blood, they have a fighting chance!


HEALTH REPORT

For the second year in a row, Nanticoke Health Services has been named to the 2012 Becker's Hospital Review/Becker's ASC Review list of the Best 100 Places to Work in Healthcare.

Recipients are selected for their demonstrated excellence in providing a work environment that promotes teamwork, professional development, and quality patient care. Recipients come from hospi-tals, health systems, surgery centers, and large physician practices.

“Quality healthcare is all about people, and it all starts with provid-ing our people with the tools they need to provide the best care pos-sible. Employees are engaged in the best practices to provide high qual-

ity care to patients and are engaged within the community through many community outreach activi-ties and services organizations. The physicians, nurses, technicians, and all the staff throughout Nanticoke Health Services are compassionate people who are committed to our community,” said Steven A. Rose, RN, MN, president and CEO of Nanticoke Health Services.

Photo - For the second year in a row, Nanticoke Health Services has been named to the 2012 Becker’s Hospital Review/Becker’s ASC Review list of the Best 100 Places to Work in Healthcare.

Nanticoke a great place to work

24


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Bayhealth is strengthening its medical leadership with the appointment of new Medical Executive Committee (MEC) offi-cers for both Bayhealth Kent General and Bayhealth Milford Memorial.

The Medical Executive Committee also consists of the chair-persons from each department at Bayhealth Kent General and Bayhealth Milford Memorial. The self-governing MEC coordi-nates the activities and general policies of the various departments, reviews the credentials of all applicants, and ensures the high-est quality standards are practiced by physicians credentialed at Bayhealth.

Bayhealth announces MEC appointments

Top - Pictured (from left) are the 2012 MEC officers for Bayhealth Milford Memorial: Michel Samaha, MD, president; Mary Jane McClements, MD, immediate past president; Jose Guzman, MD, vice president; Ashok Subramanian, MD, secretary/treasurer.

Pictured (from left) are the 2012 MEC officers for Bayhealth Kent General: Ramesh K. Vemulapalli, MD, secretary/treasurer; Wendy S. Newell, MD, president; Robert Q. Scacheri, MD, vice president; Raphael Caccese Jr., MD, immediate past president.

Nanticoke names Nurse of the Year

Jodi Evans, RN was named “Nurse of the Year” by her Nanticoke Health Services’ peers for best representing the hospital’s motto of “Always Caring. Always Here.”

Jodi has committed more than 14 years to nursing at Nanticoke Health Services and has worked in Pediatrics, the Progressive Care Unit, and currently works in the Surgical Specialty Unit as the orthopaedic coordinator. Jodi also homeschools her 9-year-old son and teaches a co-op gym class.

To share in surprising Jodi Evans, RN with Nanticoke’s “Nurse of the Year” honor are her mother, Joyce Smith (left), her 9 year old son, Ryan Evans, and her father, David Smith (right).

25


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Mobile Home Park & MarinaNorth Shore Indian River Bay ~ Long Neck, Delaware

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BOAT SLIP RENTALS4 MARINAS TO CHOOSE FROM

Students from West Seaford Elementary School traveled to Nanticoke Memorial Hospital recently for an educa-tional field trip. Students learned about nutrition and received an inside look at the hospital. Nanticoke’s West Seaford Elementary Community Outreach Program, a subcommittee of Nanticoke’s Community Benefit Committee, orga-nized the field trip. Nanticoke Health Services plans to continue their partner-ship with West Seaford Elementary to increase community outreach efforts. Pictured here, Dana Downs, BSRT(R)(CT), shows students how x-rays can show the body’s organs.

Students tour Hospital

DHIN launches renovated website

Awareness and understanding of the benefits of a robust state-wide health information exchange have taken a positive step forward with the launch of the Delaware Health Information Network’s (DHIN’s) completely reno-vated website, www.dhin.org.

The public can now receive valu-able information on the site about per-sonal health records and can see their physicians’ participation in DHIN. Medical providers can use the site to access the secure medical history of their patients.

More than 7,000,000 clinical results and reports are posted on DHIN each year. Total patient records in the system now exceed 1.1 million and include records for patients from all 50 states.

For more information about DHIN, and to enroll, visit www.DHIN.org or call 302-678-0220.

26


BUSINESS LICENSESBETHANy BEACHBeach Books LLC: 407 Canal Way W,

Bethany Beach; professional and/or per-sonal services

Hull & Company; 907 Island House, Sea Colony, Bethany Beach; professional and/or personal services-unclassified

OCJ&M Inc., Ocean Plaza Tees; 101 Garfield Parkway, Store #7, Bethany Beach; retailer-dry goods & apparel

Pearson-Carmody Counseling; 208 Oceanview Parkway, Bethany Beach; pro-fessional services-counselor

CAMDENCorner Apothecary, The; 2 S. Main St.,

Camden; retailer-chemicals, paints & drugsVandko Inc.; 306 E. Camden Wyoming

Ave., Camden; retailer-catalogue & mail order house

Woodall, Gail M., Things You Might Like; 111 N. Main St., Camden; personal services-seamstress/tailor

DELMARAccede Inc.; 38660 Sussex Hwy., Unit

3, Delmar; retailer-various productsDavis, Marvin A. IV, Gotta Be Green

Landscape; 12783 Whitesville Rd., Delmar; professional and/or personal services

Relyea, Heather M., Heather’s Pet Sitting; 9534 Shadow Point Ln., Delmar; professional and/or personal services

DOVERAdvanced Math & Reading Inc.; 1151 E.

Lebanon Rd., Ste. D, Dover; professional and/or personal services

Ambition Customz, Automotive Customizing, Mobile/Home Office, Dover; personal services-general repairperson

Andrigo, Prevento, Bead-A-Licious; 542 Schooner Way, Dover; retailer-transient

Axiom Staffing; 3847 Hazlettville Rd., Dover; professional services-employment agent

Best Buy Stores, Best Buy Mobile #2858; 1365 N. Dupont Hwy., Ste. 3088, Dover; retailer-various products

Bridal 365; 523 S. Red Haven Ln., Ste. 101, Dover; sales representative

Buckson, Danae M.; 15 Pams Dr., Dover; professional and/or personal ser-vices

Close Tech Support LLc; 321 Macarthur Dr., Dover; professional and/or personal services-unclassified

DBC, LLC, DB Consulting; 424 Beuvale Ln., Dover; professional and/or personal services-unclassified

Dionna J. Taylor-Short; 6 Clarence St., Dover; professional and/or personal ser-vices

JAB Enterprises, Moves by Mikey; 307 Regent St., Dover; professional and/or per-sonal services

Kourtney, Jaeson Collection, The; 147 S. Governors Ave., Dover; retailer-various products

L & A Trading LLC, A Taste of Italy; 4317 Forrest Ave., Dover; retailer-restau-rant

Leah Sullivan, LCSW; 1151 Walker Rd., Dover; professional services-occupational therapist

Lovely Divot; 103 Lake Front Dr., Dover; manufacturer - textile, apparel, etc.

My Production Company; 34 The Green, Ste. D, Dover; profession and/or personal services

Orozco, Heather, Custom Creations, Crafts & Bowtiq, 203 Westover Dr., Dover; retailer-various products

Palmer, Jr., Michael K., Dover/Kent County; 330 Carlisle Dr., Dover; contractor-residential

R&Blue Inc.; 737 N. Dupont Hwy., Dover; retailer-restaurant

Tachcode Inc.; 404 David Hall Rd., Dover; professional and/or personal ser-vices

WJ Publishing LLC; 3 Mineral Ct., Dover; professional and/or personal ser-vices

Yeiyei International Trading; 351 Paradee Dr., Dover; wholesaler-any prod-ucts

GEORGETOWNCanvas Amigos and More LLC; 16 N.

Railroad Ave., Georgetown; lessee of tan-gible property/personal services-art school

Gonzalez, Eduvina; 18823 County Seat Hwy., Georgetown; contractor-residential

Hawkins Transportation & Chaffer; 19120 Dupont Blvd., Georgetown; trans-portation agent

Komar, Maryia; 22409 Wood Branch

Rd., Georgetown; reconciliation purpose code

Murray Law LLC; 107 N. Bedford St., Georgetown; professional services-legal office

Soft Dig, LLC; 14619 Cokesbury Rd., Georgetown; contractor-residential

Stoeckel, Lyle J., Blistertoe Youth Running; 204 S. Bedford St., Georgetown; personal services-health club/spa

The Owls Nest; 25037 Zoar Rd., Georgetown; retailer-various products

GREENWOODChisenhall, Terry L., TLC Custom

Wood Creations; 14074 Century Farm Rd., Greenwood; manufacturer/wholesaler-furniture & fixtures

D&E Tours and Travel LLC; 10303 Fawn Rd., Greenwood; transportation agent

Dolgencorp LLC, Dollar General Store #13564, 12769 Sussex Hwy., Greenwood; retailer-various products

Dukes, Timothy J., The Cozy Cottage; 13 E. Market St., Greenwood; retailer-furniture & fixtures

Klonitsko, Daniel J., Dan’s Service Center; 4975 Hickman Rd., Greenwood; personal services-general repairperson

HARRiNGTONCallaway, James, Personal Rush

Adventures; 1211 Sandbox Rd., Harrington; personal services-amuseument park operator

Henderson, Ciara C., Symphony by Ciara Chanel; 511 Friendship Village Dr., Harrington; professional and/or personal services-unclassified

Whitfield, James William, Salty Wave Seafood Market; 101 Clark St., Harrington; retailer-restaurant

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LAURELBreasure’s Seal Coating Inc.; 36554

Whaleys Rd., Laurel; contractor-residentialCherry Innovations LLc; 32411 Mount

Pleasant Rd., Laurel; contractor-residentialCordrey, Garrett M., Cordrey’s

Lawncare; 226 W. 8th St., Laurel; profes-sional and/or personal services-unclassified

Cummins Electric LLC; 16524 Adams Rd., Laurel; contractor-residential

Delmarva Bedding & Furnishings; 28110 Fire Tower Rd., Laurel; retailer-furniture & fixtures

Dukes, Katie T., Dukes Family Child Care; 28128 Dukes Lumber Rd., Laurel; professional and/or personal services

Harmon, Malena, UB1st Embroidery; 10912 County Seat Hwy., Unit 11, Laurel; retailer-dry goods & apparel

Higher Grounds Espresso Catering; 309 E. 6th St., Laurel; retailer-food (except restaurant)

K & S Properties and Contractors; 6689 Millcreek Rd., Laurel; residential contractor/developer

Mills, Raymona, The G Spot Apparel; 35906 Kentucky Ln., Laurel; retailer-vari-ous products

Palmer Sphere Online; 32823 Shockley Rd., Laurel; wholesaler-any products

Precision Paintball; 28456 E. Trap Pond Rd., Laurel; personal services-amusement park operator

Quimoyog, Amanda L., Skin Deep; 7362 Shell Bridge Rd., Laurel; professional and/or personal services

Sandpiper Services; 6564 Millcreek Rd., Laurel; professional and/or personal services

Specialty Edibles; 7840 Bacons Rd., Laurel; wholesaler-food (except processor)

LEWESBrothass Unlimited Lawn Care; 32001

Kendale Rd., Lewes; residential contractor-developer

Cross Cut Construction Inc.; 2003 Savannah Cir., Lewes; contractor-residen-tial

Daniel, Alfred A., Greenhead Consulting

Services; 33 Gosling Dr., Lewes; retailer-various products

Davis, Jonathan E.; 33071 E. Light Dr., Lewes; professional and/or personal ser-vices

Delmarva Angling Associations, Lighthouse View Bait & Tackle; 15099 Cape Henlopen Dr., Lewes; retailer-dry goods & apparel

Dewey Beach Pedicab LLc; 17527 Nassau Commons Blvd., Lewes; profes-sional and/or personal services

Elizabeth Wyn Designs; 16192 Coastal Hwy., Lewes; manufacturer-textile apparel, etc.

Fabulous Faces Cosmetic Laser; 30777 Steeple Chase Run, Lewes; professional and/or personals services

Fishmor Enterprises LLC; 37496 Golden Eagle Blvd., Lewes; commercial lessor

Graves, Bethany D., Sand Dollar Studios; 17303 Coastal Hwy., Unique Boutique, Lewes; retailer-dry goods & apparel

Rehoboth Power Washing and Seal; 34073 Beech Dr., Lewes; professional and/or personal services

Seaside Pet Salon & Spa Inc.; 1604 Savannah Rd., Unit A, Lewes; professional and/or personal services

Stagliano, Amy, Patient Partner; 26 Hoornkill Ave., Lewes; professional and/or personal services

Wisely, Lauren R., Lauren Wisely Psyd.; 33712 Westcoats Rd., Unit 2, Lewes; pro-fessional services-psychology office

MiLFORDJoseph General Contractor LLC; 208

N. Rehoboth Blvd., Milford; contractor-residential

Layton, Aaron, Aaron Layton Painting & Drywall LLC; 313 S. Walnut St., Milford; reconciliation purpose code

LHN Inc., The Mail Center; 686 N. Dupont Blvd., Milford; professional and/or personal services

Mankin, Bonnie, AAAA Landscape; 255 Hering Rd., Milford; contractor-residential

Tayrien, Cherie E., Hoopwhirled; 6968

Marshall St., Milford; personal services-dance school

MiLLSBOROBartoli, Louis G., 2nd Chance

Treasures; 33223 Charles St., Millsboro; manufacturer-various products

Coam Exterior Inc.; 24380 Canal Dr., Millsboro; contractor-residential

Eagle Studios; 32582 River Rd., Millsboro; advertising agency

Gaglione, Chris H., First State Mailbox & Powerwash; 32578 Long Spoon Way, Millsboro; sales representative

Glamour Puss Pet Services; 26601 Whitewater Cv., Millsboro; professional and/or personal services

Johns Stewart, Sandra D., Basket Kraze; 25178 Winter Rd., Millsboro; retail-er-various products

My Way Leases Inc.; 28595 Dupont Blvd., Unit 3, Millsboro; retailer-furniture & fixtures

Roleon Transport, Trucking Company; 31803 Betty Jane Ln., Millsboro; drayper-son/mover

Shutterbugs Photography; 35619 Sussex Ln., Millsboro; photographer

Uswapia LLC; 32346 Mariners Way, Millsboro; professional and/or personal services

SEAFORDCivic Health Svcs. 2 LLC; 613 W. Stein

Hwy., Seaford; retailer-chemicals, paints & drugs/commercial lessor

Gullet, James K., Beyond the Green Enterprises; 27350 Johnson Rd., Seaford; contractor-residential

Keepin’ it Klean; 9418 Tharp Rd., Seaford; professional and/or personal ser-vices

REM Farms LLC; 69 Hitch Pond Cir., Seaford; manufacturer-food

Sundragon Martial Arts Academy; 380 Graham Branch Rd., Seaford; professional and/or personal services

Third Generation Automotive LLC, Massey’s Used Cars; 24770 Sussex Hwy., Seaford; motor vehicle dealer

SMyRNAEastcoast Moving and Delivery; 56

Brian Dr., Smyrna; drayperson/moverExpertmotors Leasing Inc.; 32C

Artisan Dr., Smyrna; wholesaler-trans-portation equipment

Grix Gaddo OMC; 122 E. Glenwood Ave., Smyrna; retailer-restaurant

Lehman, Edward G., Ed’s Grass Cutting; 161 Belmont Ave., Smyrna; professional and/or personal services

Smyrna Bound BBQ; 107 Lawn Dr., Apt 1B, Smyrna; retailer-food (except restaurant)

Spirit Building Concepts; 792 Massey Church Rd., Smyrna; contrac-tor-residential

28


ACCOUNTING

Horty & Horty, P.A.Doug Phillips, CPA, [email protected] N. DuPont Hwy.Dover, DE 19901

ADVERTISING

Morning Star Business ReportBryant Richardson302-629-9788302-629-9243 [email protected] Norman Eskridge Hwy.P.O. Box 1000Seaford, DE 19973

ARCHITECTS & ENGINEERS

Davis Bowen & Friedel, inc.Randy Duplechain, P.E.302-424-1441www.dbfinc.com 23 N. Walnut St.Milford DE 19963

George, Miles & Buhr, LLCMichelle Everngam302-628-1421302-628-8350 [email protected] High St. Seaford, DE 19973

BUSINESS ORGANIZATION

Better Business Bureau of DelawareChristine Sauers302-221-5255302-221-5265 [email protected] Reads WayNew Castle, DE 19720

CHAMBER OF COMMERCE

Bethany-Fenwick Area Chamber of CommerceCarrie Subity302-539-2100302-539-9434 [email protected] Coastal HighwayFenwick Island DE 19944

Central Delaware Chamber of CommerceJudy Diogo302-734-7513302-678-0189 [email protected] N. DuPont Hwy. Dover, DE 19901

Georgetown Chamber of CommerceKaren Duffield302-856-1544302-856-1577 [email protected] E. Market St., PO Box 1Georgetown, DE 19947

Lewes Chamber of CommerceBetsy Reamer302-645-8073Toll Free 877-465-3937302-645-8412 [email protected] Kings Hwy., P.O. Box 1Lewes, DE 19958

Greater Millsboro Chamber of CommerceAmy Simmons302-934-6777302-934-6065 [email protected]. Box 187Millsboro, DE 19966

Milton Chamber of CommerceGeorgia Dalzell302-684-1101www.historicmilton.comchamber@historicmilton.com707 Chestnut St., P.O. Box 61Milton, DE 19968

Rehoboth Beach - Dewey Beach Chamber of Commerceand Visitor CenterCarol Everhart302-227-6446302-227-2233 ext. 13302-227-8351 [email protected] Rehoboth Ave. Rehoboth Beach, DE 19971

Greater Seaford Chamber of CommercePaula Gunson302-629-9690302-629-0281 [email protected] 304 A High St.Seaford, DE 19973

EDUCATION

Delaware Technical Community CollegeCorporate and Community ProgramsChristopher M. Moody, Director302-855-1665302-858-5456 faxwww.dtcc.edu/owens/[email protected] Technology CenterPO Box 610Rt. 18, Seashore HighwayGeorgetown, DE 19947

University of DelawareProfessional & Continuing StudiesTara Kee866-820-0238302-831-3292 faxwww.pcs.udel.edu [email protected]

ENVIRONMENTAL CONSULTING

Envirotech Environmental Consulting, inc.Todd Fritchman302-645-6491www.envirotechecinc.cominfo@envirotechecinc.com16394 Samuel Paynter Blvd.Suite 203Milton, DE 19968

FINANCIAL

Bank of DelmarvaScott Rukowicz302-875-5901302-875-1766 [email protected] East Market St.Laurel, DE 19956

County Bank9 Sussex County Locations302-226-9800302-226-3182 faxwww.CountyBankDel.com19927 Shuttle Rd. (Main Office)Rehoboth Beach, DE 19971

BUSINESS DIRECTORY

29


Del One Federal Credit Union7 Statewide LocationsAmy Resh302-672-1492302-739-1790 [email protected] Beiser Blvd.Dover, DE 19904

Delaware State Police Federal Credit UnionStephen Cimo302-856-3501 ext. 120302-856-2539 [email protected]. Box 800Georgetown, DE 19947

First Merchant ServicesRonald W. Burke302-875-5645302-875-0935 [email protected] Johnson RoadLaurel, DE 19956

Seaford Federal Credit UnionSeaford BranchMary Adams302-629-7852302-629-9125 [email protected] Professional CenterRt. 13 SouthSeaford DE 19973

Seaford Federal Credit UnionDagsboro BranchVeronica Nhan-Nock302-934-1774302-297-0016 [email protected] Dupont Hwy. Dagsboro, DE 19939

Sussex County Federal Credit UnionDebbie Jewell302-629-0100302-629-0966 [email protected] Bridgeville Hwy.Seaford, DE 19973

FUNERAL SERVICES

Watson yates Funeral HomeGary Yates302-629-8561302-629-7961 faxFront & King St.Seaford, DE 19973

GRAPHIC/WEBSITE DESIGN

Dean Design Marketing GroupJane E. Dean302-674-5007877-407-9800717-898-9570 [email protected] Water St.Lincoln, DE 19960

HEALTH

Nanticoke Health ServicesSharon Harrington302-629-6611302-629-3211 [email protected] Middleford Rd.Seaford, DE 19973

Bayhealth Kent General - Milford MemorialPam Marecki302-744-7013302-735-3227 [email protected] 640 S. State StreetDover, DE 19901

INSURANCE

Farnell & Gast insuranceJoe Gast, CPCU302-629-4514302-536-6257 [email protected]@averyhall.com500 W. Stein HighwaySeaford, DE 19973

Lyons CompaniesDavid F. Lyons, Sr.David F. Lyons, Jr.Lew Harrington302-227-7100www.lyonsinsurance.cominfo@lyonsinsurance.com19643 Blue Bird Lane, Unit 8Rehoboth Beach, DE 19971

Pratt insurance inc.Howell Wallace302-653-6681800-282-8590 DE800-497-7288 MD302-653-2370 Faxwww.pratt-insurance.compratt-insurance@pratt-insurance.comFour Village SquareSmyrna, DE 19977

INTERNET SERVICE & WEB PAGE DESIGN

Delmarva DigitalTim Smith302-875-7700302-875-8288 [email protected] LaureltowneLaurel, DE 19956

LEGAL

Sergovic & Carmean PAAttorneys At LawJohn A. Sergovic, Jr.Shannon D. CarmeanLeslie Case DiPietro302-855-1260302-855-1270 faxwww.scdelaw.com142 E. Market St.PO Box 751Georgetown, DE 19947

Law Offices of Karen Y. Vicks, LLC302-674-1100888-598-8890500 W. Loockerman Street, Suite 102Dover, DE [email protected]

OFFICE FURNITURE AMi Business interiorsTom Woodstock800-830-0801302-226-0801302-226-0302 faxwww.archmktg.com [email protected] Glade Circle WestRehoboth, DE 19971

PAYROLL SERVICE

Payroll ProfessionalsJessica Amaty302-645-5700302-645-0395 [email protected] Savannah Rd.Lewes, DE 19958

PORTRAITS

Portraits in The SandDave Koster302-226-9226302-226-8424 faxwww.portraitsinthesand.combusinessreport@portraitsinthesand.com110 White Oak Rd.Rehoboth Beach, DE 19971

30


REAL ESTATE

Long & Foster Real Estate, inc.Tracey Espada302-227-2541800-462-3224302-227-8165 faxwww.longandfosterde.com37156 Rehoboth Ave.Rehoboth Beach, DE 19971

Coldwell Banker Resort RealtySkip Faust302-227-5000 office302-745-8764 cell302-227-3804 [email protected] Coastal Hwy.Rehoboth Beach, DE 19971

TRANSPORTATION

Pyramid Transport302-337-2210800-754-7775www.pyramidtransport.com18119 Sussex Highway Unit 2Bridgeville, DE 19933

TRAVEL

Misty TravelBarb Stetzer, MCC, [email protected]

UTILITIES

Artesian Water CompanyStuart Lindner302-453-6900302-645-7751800-332-5114302-453-6957 [email protected] Churchmans Rd.Newark, DE 1970214701 Coastal HighwayMilton, DE 19968

List your business in the Business Directory today.

[email protected]

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm

Concord Pet Food & SuppliesConcord Pike 302-478-8966Shoppes of Red Mill 302-737-8982Peoples Plaza 302-836-5787Hockessin 302-234-9112Suburban Plaza 302-368-2959Shoppes of Graylyn 302-477-1995Chestnut Run 302-995-2255

Middletown Crossing 302-376-1616Community Plaza 302-324-0502Aston, PA 610-364-1100Edgehill s/c, Dover 302-672-9494West Chester, PA 610-701-9111Rehoboth 302-226-2300Fox Run 302-838-4300

Elkton 410-398-5554Milford 302-424-8373New London 610-869-8838Thornbury 610-399-0124Smyrna, DE 302-653-1515Seaford, DE 302-628-1001Logan Township, NJ 856-467-0022

reCommunity to operate recycling facility

The Delaware Solid Waste Authority (DSWA) is proud to announce that ReCommunity, the largest pure play recy-cling company in the United States, has signed a 20-year agreement with DSWA to operate a state-of-the-art automated recy-cling facility that will serve the entire state

of Delaware. The ReCommunity Delaware facility

will use “Single Stream” technology, the latest in Materials Recovery Facility (MRF) technology. It allows communities to col-lect recyclable materials using single bins inside homes and businesses as well as a single collection vehicle, reducing the costs and carbon emissions of recycling collection fleets. For more information, visit www.recommunity.com.

31

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543 Shipley Street, Seaford, DE 19973 • 302-629-6875 • 1-877-NHS4DOCS

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Seaford, Delaware 19973

302-629-6875 nanticoke.org Always Caring. Always Here.

OCCUPATIONAL HEALTH

10.2 wide x 12.75 deep

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