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MOTIVATING
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MOTIVATION:CHAPTER TEN OVERVIEW
1. DEFINITION
2. MOTIVATION PROCESS
3. EARLY VIEWS OF MOTIVATION
4. CONTEMPORARY THEORIES OF MOTIVATION- Hierarchy of needs
- Theory X and theory Y
- Life cycle theory or Situational approach
- Two factors theory
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AFTER COMPLETING THIS CHAPTER, YOUSHOULD BE ABLE TO :
1. Explain the concepts of motivation and itssignificance in the managerial process.
2. Understand and apply contemporarytheories of motivation.
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DEFINITION :The willingness to put forth effort in pursuit of organizational
goals. ( R Wayne Mondy, Management, 4th edition)
- tangible higher pay, bonus and benefits
- Intangible reputation, respect, recognition orachievement.
Concerned with why people act or do or why they refrain fromdoing things they do not
want to do.
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MOTIVATION PROCESS.Efforts are forces to perform- Individual, manager,
employees. People need organization
to achieve goals and organization needs people toachieve its goals.
This lead to effective and efficient organization.
Good motivation practices will help leaders andmanagers:
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1. Be sensitive to the differences in needs and values.Increase your employees
expectations that their efforts lead to effectiveperformance.
2. Increase your employee expectation that their effortswill lead to effective
performance.
3. Encourage your subordinates to set performance goalsthat are specific,
challenging and attainable.
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EARLY VIEWS OF MOTIVATIONThere are three early views of motivation. They are :-
1. The traditional model, associated with Frederick W.Taylor and Scientific Management.
2. The Human Relation Model, which related to EltonMayo and Hawthorne studies.
3. The Human Resources Model, Associated with
Doughlas Mc Gregors Theory X and Theory Y.
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CONTEMPORARY THEORIES OF MOTIVATION
a) Need theory or Content
theory
b) Process theory
c) Reinforcement theory
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NEED THEORY OR CONTENT THEORYPeople need or require to live fulfilling lives,
particularly with regard to work. A
person will be motivated when she or he hasnot yet attained satisfaction with
their life. Need vary among individuals. This isbecause people are different in
nature. ( Hierarchy of needs)
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PROCESS THEORYProcess where individuals give meaning to
rewards that will allow them to
influence their behavior or process theoryexplain how individuals are motivated
or the steps that occur when individuals aremotivated.
( Herzberg two factors theory/ hygiene theory)
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REINFORCEMENT THEORY
Describes how people learn patterns ofbehavior based on environmental
reinforcements. This means behavior withpositive consequences tends to be
repeated, vise versa.( Theory X and Y.)
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HIERARCHY OF NEEDS
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PHYSIOLOGICAL NEEDS
These need are our basic needs.These are for our survival. E.gfood, water, and
shelter from environment
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SAFETY OR SECURITY NEEDS
Deals with our physical andpsychological safety from external
threats.Examples are
job security, freedom from coercion anda need for clearly defined regulations.
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SOCIAL NEEDS OR BELONGINGNESS
Need for companionship, or needfor personal belongingness.
E.g are love, need to
love somebody as well as theneed for social interaction.
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SELF ESTEEM NEEDSThese need are our basic needs.
These are for our survival. E.g foItis also known as growth need. It is
a need for self-esteem and selfgrowth. E.g arerespect from others, opportunities
for advancement, recognition,achievement as well
as prestige and status.od, water,and
shelter from environment
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SELF ACTUALIZATION NEEDS
It comprises needs for thedevelopment of ones full
potential or the realization of
ones own potential.
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TWO FACTOR THEORY / FREDERICKHERZBERGS MOTIVATION
Introduced by Frederick Herzberg bystudying the job attitudes of 200 engineersand accountants . From the study, it wasconcluded that individuals work satisfactionand dissatisfaction arise from two differentsets of factors. The factors are:
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A) HYGIENE FACTORSAlso known as dissatisfier factor. It
associated with the work setting of an
individual. Often called as job content. Itcauses feeling of job dissatisfaction.
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B) SATISFIER FACTOR
Also known as motivating factor. Itassociated with job context, Satisfier factor is
related to the job content of individuals.Satisfier causes feelings of satisfaction.
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SOURCE OF JOB SATISFACTION AND JOBDISSATISFACTION
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THEORY X AND THEORY Y
This theory was developed bydouglas mc gregor. This theory
describes the views or Perception ofmanagers with regard to theiremployees.
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MANAGERS OF THEORY X VIEW THE EMPLOYEES
IN TERMS OF THE FOLLOWING
CHARACTERISTICS:
1. Inherently disliking work
2. Avoiding work whenever possible
3. Lacking in ambition
4. Irresponsible
5. Resistant to change
6. Feeling that work is of secondary
importance 7. Preferring to be led than lead.
8. Having to be pushed by managers to
work.
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THEORY Y MANAGERS, VIEW THEIR EMPLOYEES
IN TERMS OF THE FOLLOWING
CHARACTERISTICS:
1. Willing to work; work is as natural as playor rest.
2. Willing to accept responsibility, since work
brings satisfaction. 3. Capable of directing themselves ( self
direction)
4. Capable of selfcontrol 5. Frequently using imagination, ingenuity
and creativity in accomplishing tasks.
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MARAMING
SALAMAT PO!!!