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What is Motivation?What is Motivation?Motivation TheoriesMotivation Theories

◦

Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs◦ McGregor’s Theory X and Theory YMcGregor’s Theory X and Theory YTips for Motivating Su ordinatesTips for Motivating Su ordinates

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!ffort "irected Toward #cco$plishing an % &ective or!ffort "irected Toward #cco$plishing an % &ective orMissionMission

◦ 'hysical !nergy'hysical !nergy◦ 'sychological (Mental) !nergy'sychological (Mental) !nergy

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Getting people doing what needs to e doneGetting people doing what needs to e done ecause they want to do it* ecause they want to do it*

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MOTIVATION MOTIVATION IS INTERNALIS INTERNAL

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Motivation +hainMotivation +hain

5

AbilityAbilityDesireDesire

RewardReward

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MASLOW’S

HIERARCHY

OF

NEEDS

SurvivalSurvival

SafetySafety

BelongingBelonging

EgoEgo

Self-A tuali!ationSelf-A tuali!ation

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,ood +lothing

Shelter

"

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'hysical Safety'hysical Safety◦ Safe fro$ har$Safe fro$ har$

'sychological Safety'sychological Safety◦ -o . /etire$ent. Savings #ccounts-o . /etire$ent. Savings #ccounts

#$

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0ove0ove#cceptance#cceptance#pproval#pprovalWar$thWar$th

##

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/ecognition/ecognitionWorthWorthStatusStatusSelf1/espectSelf1/espect

#2

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Self1,ulfill$entSelf1,ulfill$ent'ersonal Growth'ersonal Growth

/eali2ing 'otential/eali2ing 'otential

#3

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%ower %evel 'eeds%ower %evel 'eeds

(ust Be Satisfied )irst(ust Be Satisfied )irst

SurvivalSurvival

SafetySafety

BelongingBelonging

EgoEgo

Self-A tuali!ationSelf-A tuali!ation

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McGregor’sMcGregor’sTheory X andTheory X and

Theory YTheory Y

#6

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%rgani2ational /esponsi ility%rgani2ational /esponsi ility

"irect. +ontrol. Modify"irect. +ontrol. Modify

'eople are 'assive'eople are 'assive'eople /esist +hange'eople /esist +hange

#7

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Hard #pproachHard #pproach◦ +oercion (usually disguised)+oercion (usually disguised)◦ Tight controls over ehavior Tight controls over ehavior

#8

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Soft #pproachSoft #pproach◦ Satisfying 'eople’s "e$andsSatisfying 'eople’s "e$ands◦ # dication of Manage$ent# dication of Manage$ent

#"

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%rgani2ational /esponsi ility%rgani2ational /esponsi ility'eople #re Not 'assive'eople #re Not 'assive'eople Have 'otential'eople Have 'otentialManage$ent Must #rrangeManage$ent Must #rrange +onditions+onditions

2$

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Theory X Theory X Management by External Management by ExternalControl Control

Hard and Soft Approach Hard and Soft Approach

2#

Theory Y Theory Y Management byManagement by

Sel Control Sel Control !ob Enr"#hment !ob Enr"#hment $art"#"%at"on$art"#"%at"on

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Start with a goal or $issionStart with a goal or $ission

Match the people with the tas3 Match the people with the tas3

Ma3e the tas3 clear Ma3e the tas3 clear Give one $inute praisesGive one $inute praises

Give one $inute repri$andsGive one $inute repri$ands

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Tell your people a out the payoff Tell your people a out the payoff 'ersonali2e the reward syste$'ersonali2e the reward syste$"on’t $a3e pro$ises you can’t 3eep"on’t $a3e pro$ises you can’t 3eep+onse4uences 5 6ehavior +onse4uences 5 6ehavior /e$ove road loc3s/e$ove road loc3s6e a good role $odel6e a good role $odel

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What is Motivation?What is Motivation?Motivation TheoriesMotivation Theories

◦ Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs◦ McGregor’s Theory X and Theory YMcGregor’s Theory X and Theory Y

Tips for Motivating Su ordinatesTips for Motivating Su ordinates