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Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Date post: 16-Apr-2017
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Welcome to the Motorola Mobile Computer Wireless Configuration Tutorial Courtesy of ScanSource Technical Services
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Page 1: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Welcome to the Motorola Mobile Computer Wireless Configuration

Tutorial

Courtesy of ScanSource Technical Services

Page 2: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Where do I begin?Motorola Wireless Configuration

For ES400 & MC65 start here

Your Signal Strength Icon can also look like one of these depending on status

For CE start here

For WM/WEH start here

Return to Saving Profiles

Page 3: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

You have now launched the Wireless or Fusion Launcher

Radio is already Enabled

Tap to Enable Radio

Step 1 : Enable the radio if needed

Page 4: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

If you are not within range of a network select Manage Profiles to create a profile

“offline”

Tap and hold a blank space to get this menu and select

Add

OR

Tap Find WLANs to start scanning for available networks

Tap and hold the network and select Create Profile

Page 5: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Creating you WLAN profile can now begin.

You may change the Profile Name if desired but ESSID will need to stay as displayed. For simplicity we recommend leaving the profile name the same as the ESSID but it is not required

Tap Next when finished

Page 6: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Tap Next when finished

County selection may depend on your access point.For more information on selecting countries click here

For our example we will select “Allow Any Country”

Page 7: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

There are several security methods supported by Motorola mobile computers. For our example we are using WPA2 Personal with no authentication and a passphrase instead of a hexadecimal key.

If you are using older security like WEP, select “Legacy (Pre-WPA)”

Tap Next when finished

Page 8: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Your next screen for security setup will look like

this.

Tap Next when finished

To enter the pass-phrase for our example, select Pass-Phrase. For ease of key entry,

uncheck “For added security mask characters”

Page 9: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Enter your pre-shared key or pass-

phrase

Note that minimum length is

8 characters

Tap Next when finished

Page 10: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

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If you are using a DHCP server to assign IP information leave this screen as is and tap Next

Assigning an IP Address

If you are assigning IP addresses manually UNCHECK “Obtain Device IP..” to get the

screen below

Tap Next to get the IP entry screen

Page 11: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

The last two configuration screens we suggest leaving at default. If you would like more information about these options please

see documentation for your mobile computerTap Next on the first and then Save on the second to finish

configuration.

Page 12: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Once you have finished your configuration you will be taken to the Manage Profiles screen. You can tap and hold on the profile you created to Connect or Edit your profile or Delete unwanted

profiles

Page 13: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Saving your profile to persist battery loss and cold boot

Go back to the Launcher (remind me how I got there) menu Select Options/Export/Export Options

Leave the location at Application . You can change the file name if desired

Page 14: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

Page 15: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Courtesy of ScanSource Technical Services

If “Allow Any Country” is selected and 802.11d is checked (802.11d is checked by default) the mobile device will not scan for the AP ESSID until the AP provides the regulatory country info in its probe response. The ESSID is then exchanged and the association process will happen.

If there is a specific country selected, 802.11d must then be unchecked as now the mobile client is setting its own regulatory country which it deliveres to the AP on probe request.

Take me back to setup tutorial

Where can I change the 802.11d Setting?

Page 16: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

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What are the signs I might need to change my 802.11d settings?

Manage Profiles shows connection to the AP but

you still aren’t on the network

Page 17: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

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Access Wireless Status from the now familiar main Launcher window (you may need to scroll down on the right side of the window to see

this option )

From Wireless Status you can see:•Association info•Signal Level•Mobile Computer MAC address•Associated AP MAC address•Assigned DHCP address •Wireless (Fusion) firmware information•Event Logs

Page 18: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

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Access Wireless Diagnostics from the now familiar main Launcher window (you may need to scroll down on the right side of the window

to see this option )

From Wireless Diagnostics you can:

•Use standard networking diagnostics tools like ping tests & trace routes

Page 19: Motorola Solutions Mobile Computer Wireless Configuration Tutorial

Motorola Wireless Configuration

Courtesy of ScanSource Technical Services

My device supports 802.11a but I can’t connect to my 5GHz network what is

wrong?

5ghz (802.11a) band is not enabled by default. To enable 802.11a from the Launcher:

Tap 5 GHz to check and tap Save


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