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28/11/2011
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From little things
Moving into the e-meeting and e-teaching worldg
Gerry Fahey,
Land and Environment Librarian,The University of Melbourne
From little things
Moving into the e-meeting and e-teaching world
Looking at how the Land and Environment Libraries at theTh B k
d
Then at how this grew to include delivering online webinars
viaAdobe Connect Pro. Why we chose Adobe.
University of Melbourne began exploring online platforms
toovercome issues of distance for team meetings and to
provideonline reference and patron support.
The Background
The Platform
How we 'grew' support for the platform.
What we see as the next step: developing online presentersand
supporting academics as they enter the e-teachingspace.
The Community
The Future
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From little things
The Background
The Platform
The Community
The Future
From little things ~ the Background
Melbourne School of Land and Environment (MSLE) Libraries &
Staff
Burnley Creswick
Dookie Parkville
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From little things ~ the Background
The Melbourne Model
MSLE is a Graduate School – research and coursework.
The profile of Graduate coursework students:working, off site,
already full lives.
From little things ~ the Background
2009 – 28% of Graduate students in MSLE were Regional or
Interstate
2011 – 31% of Graduate students in MSLE are Regional or
Interstate
By 2015 – 50% of all students at the University will be Graduate
students.
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From little things ~ the Background
Melbourne School of Land and Environment (MSLE) Locations
Burnley Creswick
Dookie Parkville
From little things ~ the Background
The MSLE librarians were faced with two questions:q
•How do we provide quality reference support to remote
users?
•How do we maintain effective communications and decision making
across three locations?
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From little things
The Background
The Platform
The Community
The Future
From little things ~ the Platform
What are we looking for?
• Easy to install and usey
• Easy to access for ‘outsiders’
• Screen Sharing
• Audio Sharing
• Remote Control
• Affordable (Free?)
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From little things ~ the Platform
What’s out there?
Free but..
Fiddly to set up
Not really free
Required Installation
What would IT say?
From little things ~ the Platform
What’s out there?
Possible but..
Required installation for us
Not a clean Interface
Required Installation forpatronspatrons
What would IT say?
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From little things ~ the Platform
What’s out there?
Adobe ConnectNow
•Free
•Up to three participants
•Share screen
•Remote control
•No Download or installation*
From little things ~ the Platform
What’s out there?
Adobe Connect Pro
•Minimum 5 User License
•Up to 100 participants
•Share screen
•Remote control
•No Download or installation*
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From little things ~ the Platform
With the platform came new questions:
What does it mean to meet online?
Challenges (for staff?)
What does it mean to teach online, to run webinars?
?Best Practice?
From little things ~ the Platform
What do you think is Best practice?
What do we need to consider and include?
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From little things ~ the Platform
•Length of Session
•Email reminders
Webinar Tips
•Joining the ‘Room’
•Starting the session
•The Introduction
•PowerPoint Tips
•Vocal Technique
•Questions -Asked via Microphone or Chat
•Web Cams
•Desktop Sharing
•Have Fun!
From little things ~ the Platform
Script Template:
Webinar TipsWelcome to the XXXX webinar.
My name is XXXX XXX and I will be presenting today, XXX XXX.
will be supporting me and monitoring the Q&A chat pod. We are
XXXXX (Edit to suit).
The demonstration will run for (XX) minutes and then there will
be a Q&A session for (XX) minutes at the end where you can ask
questions. We will finish no later than XX.XX.
Before we begin the demonstration, a reminder that you can
adjust you audio settings, your Connection speed and go to Full
Screen mode from the Meeting menu in the top left of the screen.
You can use the Q&A chat pod on your screen to ask
questions.
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From little things ~ the Platform
Engaging online Tips•Clear Invitation
•Keeping the patron informed
•Joining the ‘Room’
•Clear ownership of screen
•Desktop Sharing
Si i Off•Signing Off
From little things
The Background
The Platform
The Community
The Future
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From little things ~ the Community
•How does this fit into to strategic planning?
•How do we spread the word?
•Speaking (Spruiking) to Library staff forums.
•Targeting staff working in similar areas.
•Offering demonstrations, Spruiking some more!
From little things ~ the Community
Working with staff in Learning Environments (LMS and online
teaching support services) lead to:lead to:
•In 2011 – 11 Licenses across the Library and three
Faculties.
•‘Roadshows’ by the Vice Chancellor.
R l MSLE t ti•Regular MSLE team meetings.
•Well attended online Endnote classes.
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From little things ~ the Community
•Well attended online Endnote classes.
Some Feedback from class participants:….the idea of coming into
the University to learn something apart from our timetabled classes
is terrifying. The webinar was timed for the evening, and it could
be done from anywhere that had an internet connection! I thought it
was a great idea! Students would definitely sign up knowing they
can learn and attend a seminar from the comfort of their home.
The webinar itself was informative and the fact there was a
realThe webinar itself was informative and the fact there was a
real person, in real-time on the other side explaining to us how to
use EndNote was great.
Personally I'd attend many more of the webinars if there were
more on topics I'd find useful.
From little things ~ the Community
Online Presenter Training for staff
•In 2010 – a face to face workshop in a computer lab
•In early 2011 – personal invitations to run an li i ith tonline
session, with support
•In late 2011 – Online training via Connect Pro
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From little things ~ the Community
•Online Presenter Training for Library staff
From little things ~ the Community
•Online Presenter Training for Library staff
Challenges: A vvery different way of presenting - no body
language, can't see what others are seeing. Need to practice with
colleagues
Challenges: new technology – (sometimes) not sure what’s being
shared etc. Having a single monitor makes sharing a challenge. Need
to give enough time to practice.
Your voice was very clear and well paced although occasionally
it faded in and outYour voice was very clear and well paced,
although occasionally it faded in and out. It was easy to follow on
the screen what you were doing, font is small but quite
readable.Content was at a great level, you assumed some knowledge
but not too much.
All in all, an extremely good session, better that sitting in a
boring lecture theatre!
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From little things
The Background
The Platform
The Community
The Future
From little things ~ the Future
In 2011, the University has appointed a Di t f l i S i
2012Director of e-learning. So, in 2012:
•How can we get a ‘foot in the door’?
•Growing the Online Presenter Training,for both Library and
Academic staff?
•Working with IT to streamline License acquisition,making it
easy to get online.
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But wait there’s more!
© Copyright The University of Melbourne 2008
But wait, there s more!
From little things ~ afterthoughts
Professor Gilly Salmon(Pro Vice-Chancellor of Learning
Transformations at Swinburne University of Technology)
E-Moderating (3rd ed) : the key to teaching and learning
onlineBy Gilly Salmon9780415881746 N Y k R tl d 2011
Adobe Connect resources and
guides:http://www.adobe.com/support/connect/gettingstarted/index.html
Wiki review of web conferencing software (hard to find a neutral
review):http://en.wikipedia.org/wiki/Comparison_of_web_conferencing_software
Adobe ‘Best Practice’
guide:http://www.adobe.com/products/acrobatconnectpro/webconferencing/pdfs/Best_Practices_for_Webinars_v4_FINAL.pdf
9780415881746, New York : Routledge, 2011.
10 Steps to Successful Virtual Presentationsby Wayne Turmel,
9781562867461, Alexandria, Va. : ASTD Press, c2011.
Australian Digital Futures Institutehttp://adfi.usq.edu.au/
Adobe Connect User Groupshttp://www.connectusers.com/groups/
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From little things ~ afterthoughts
Any questions or comments?
Contact Gerry Fahey for Webinar tips and other support
files:pp
[email protected]
Thanks for listening!
© Copyright The University of Melbourne 2008
Thanks for listening!
