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Hexaware MRO Experience
Data Migration to new MRO Systems
Functional and Performance Testing of New MRO Systems.
Building MRO Data Warehouses
MRO Analytics and Reporting
Mobile Enabling MRO Applications
Digitisation and Business Process Services
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HMRO Capabilities and Accelerators
•MRO Practice Strength Led by industry experienced practitioners
covering all area
50+ Techno & Functional Consultants
Expertise in working with New Gen Products
Strong Partnerships with MRO Product Vendors
Data Migration knowhow and practice with
specific tools and templates
•MRO Experience Highlights MRO Transformation Projects - Data Migration
and Product Testing suite for successful
implementation
Analytics and Data Warehouse implementations .
Predictive Analytics investments
Mobility, Business Process Services
MRO Application Maintenance of leading Airlines
for 10+years
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Ready to Support Future Airline MRO E
cosyste
m
•Regulators •OEMs •3rd Party MROs
•Suppliers
•Supply Chain Partners
Techn
olo
gy E
nab
lers
• Mobility
• BI/ Predictive Analytics
• Standards Based Integration
• Digitisation
• Supply Chain
Fu
ture
Airlin
e M
RO
• E-Enabled workforce
• Informed Ops & Management
• Integrated Supply Chain
• Improved workflow
• Optimised Inventory
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Mobility Big Data &
Analytics
Integration &
Digitization Migration
& Testing
THE MRO WAY
Digital Path to Success
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MIGRATING TO A NEW SYSTEM?
MIGRATION AND TESTING
SERVICES
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Data Migration Leadership
Universal Data
Staging Structure
Mapping Templates
Data Cleansing
Templates
Product specific
Transformation
rules
Extractors and
Loaders
Assessment
Workshops
Maxi – Merlin
PMI
Mainframes
SAP
Oases/Aura
MMS
AMOS
Maintenix
Tools and Accelerators. Mainframes, Maxi-Merlin . PMI, Aura, SAP, Movex.
Expert team familiar with new Gen MROs and multiple migrations.
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Data Profiling & Cleansing
Apply rule engine on
staging Server
Valid
Reco
rds L
oad
into
UD
S
Error Table
Invalid Records
SME
Export and send
for Correction
Corrected Records will loaded in Staging server and Apply rule
validation again on staging server till received error free records
Rule Staging
UDS
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Testing the new MRO System
Release based Testing Test Strategy and Test Plan
700 – 1000 test cases covering functional areas such as Part Maintenance (Rotables, Repairable), Material Management, Engineering, Planning, Production, Maintenance Control, Component Maintenance etc.
User Acceptance Support
Mapping of Test Data and Test Data Creation
Preparing and providing training to business users for executing test cases
Support Ad-hoc executions (risk based test) specific to MRO functionalities such as handling the Non Routine maintenance during component maintenance
Handling of Release specific functional testing where application is released multiple times by vendors during testing duration
Automation testing
Performance Testing based on Transaction Performance Summary, Transaction response time, Application server resource, network monitor
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Reporting & Predictive Analytics
Data
Warehouse (analytical & predictive data)
Data Sources
Model
Management
&
Applications
Data Miner
Score / Rules
Engine / Flags
Dashboards /
Reports
Data Quality Audit Standardize Merge Match Balance Control
Trax/Amos/Ramco
/
Maintenix
Custom built Apps
ERP Systems
ACARS/
MyBoeingFleet
Core Transaction
Applications/Data
External Data User Group • Inventory Planner
• Supervisors
• Aircraft Technicians
• Aircraft Engineers
• Buyers
• Purchase Officer
• Line Maintenance Head
Staging
Data Base
Unstructured Data
Metadata Dictionary & Repository / Management
Files
ETL
ETL
Subject Area Data Marts
• Inventory
• Procurement
• Cost & Operations
• Projection
• Aircraft OTP / utilization
ETL
ETL
Monitor
Structured Data
Unstructured Data ETL
Mobility
Cubes, Conformed
Dimensions & Facts
Hadoop
Data Stage
In-Memory technology
Building the foundation
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BI Solution Accelerators (Hexaware Proprietary)
Solution
Accelerator Description Benefits
BIMA (Business Intelligence Metadata Analyzer) is a
metadata analysis tool for BI environments like Business
Objects, Cognos, SSRS, Hyperion, Microstrategy and
others which enables efficient and precise analysis of BI
environments for Strategic assessment, Upgrade,
Migration and Consolidation projects.
Assessment of the existing Reporting
environment through system metadata
About 40% effort reduction in the analysis of
existing BI environment
SQL Parser is a tool used to code-mine SQL scripts and
procedures and extract relevant information like Table,
Column and the usage stats like Insert/Update/Delete
Clear understanding on the table usage in scripts
Time taken to extract table name information for
the SQL queries is reduced by more than 90% in
comparison to manual process
ACE tool helps to compares report (existing Vs. new /
updated). Data & formatting in the reports are compared.
Multiple report formats supported e.g. PDF, Excel, Txt, etc
Compares reports in different formats with ease
and in an automated fashion
DART (Data integration Analysis and Review Tool) is an
automated ETL code review tool to ensure consistency in
coding standards across developers, and can be leveraged
for platforms like Informatica, DataStage, BODS, SSIS, etc
Ensures common coding standards across all
developed components
Speeds up review process by 90% and unearth
missed out manual checks
SLA (Semantic Layer Automation) tool automates the
creation of the semantic layer from a simple Excel or XML
input to semantic layers like Universe in Business Objects,
Framework Model in Cognos and Projects in Microstrategy
Effective migration of semantic layers between
BI platforms and merging them within the same
BI platform
Reduces Semantic Layer development time by
at least 40% in migration process
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MOBILITY & INTEGRATION
IMPROVING
WORKFORCE EFFICIENCY
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Workforce Efficiency Improvement
Mobile Enablement
Aircraft Defect logs and Snags
capture.
Real-time allocation of work orders
and tasks to the mechanics.
Dynamic Work force planning
Essential Tools and Parts requests
Access to Repair Procedures /
Manuals and Technical Records
Immediate consultation with Seniors /
Supervisors
Capturing and logging of maintenance
and repair data.
Direct access to Inventory and Parts
availability.
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Mobility Opportunities & Challenges
Trends: New Gen products are designed to support mobility & integration
Challenges
Which functions will provide the Maximum ROI
How is the Device Rollout
Is BYOD in the horizon?
Lock down and security.
Mobile Testing
Offline availability and synchronisation
We have seen nothing yet
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Integrated Tech Docs and M&E & More
Single interface for
workforce
Seamlessly access
Contents with effectivity
resolution
Leveraging Service
Oriented Architecture
Secure Design and high
availability
MRO
CMS
CONTENT
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BUSINESS PERFORMANCE AND
PREDICTIVE OPERATIONS
ANALYTICS & REPORTING
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Measuring Business Performance
Operational Effectiveness • Total Maintenance Cost by Fleet types, Mcte Checks, Material & Labour.
• Actual vs Planned Labour and Material
• Labor Skill Utilization
Inventory Optimisation Required vs Available Quantity
Slow and Fast moving parts
Fill rate analysis
Supply Chain Effectiveness • Vendor Analysis
• On time delivery by Vendors
• Lead days analysis
MRO Analytics – Big Data Analytics
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0
2000
4000
6000
8000
10000
UsingTimes Ten
UsingDatabase
MRO Analytics on Exalytics using OBIEE reporting platform
MRO Analytics on HP Vertica using Microsoft reporting platform
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Predictive Maintenance
MRO Application (TRAX, AMOS, Data Ware-
house, legacy MRO, etc..)
Line Defects / Snags
Install / Removals
Maintenance Items
Historical Tech data
Predictive
Analytics Tool
Predictive Analytics
Output (Dash boards, Excel, Emails)
Repetitive Defects
Component Failure Rules & Trends
Predict Future Failures
Key Features
Access wide range of technical data from existing MRO applications or Data Warehouse.
Identify Repetitive Defects and provide Dash boards & Charts to show failure trends.
Build Failure rules using historical defects data that can be incorporated in the analytics tool after
validating with Maintenance Engineering officers.
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Improving Business Processes
• Creation and updating of Task Cards for verification by Airline for Aircrafts scheduled for maintenance*
• Updating aircraft maintenance manuals**
• Coordination with manufacturers partners etc. for changes in part and recommendations in changes to maintenance service bulletins**
• Follow up for on time completion of engineer certification and updating in system
• Quality check on system updates**
• Maintenance Analytics**
Aircraft Maintenance
• Order management for service and parts**
• Order generation**
• Follow up with Vendors/ manufacturers**
• Invoice verification**
• Spend Analytics**
Supply Chain
• Coordination with Aircraft authorities for changes in regulations **
• Updating maintenance manuals for regulatory changes for approval of Airline **
• Regulatory Reporting documentation
Regulatory
Support Services >> HR** Finance ** CRM **
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Way Forward
Digital Strategy
• Determine business goals
• Identify key initiatives
• Establish business case
• Develop roadmap
Design
• Design Future State Operating Model (across Digitization, Analytics, Mobility, Business Process Services)
• Review/enhance MRO processes based on Future State
Implementation
• Phased implementation of Future State initiatives as per roadmap
• Piloting, stabilization
Operations
•Steady state operations of Future State MRO
•Metrics, governance, risk management
Improvement
• Identify improvement opportunities leveraging Analytics
•Continuous improvement leveraging best practice methodologies (e.g. Lean Six Sigma)
Hexaware
SMEs, MRO
Operations and
Technology
Experts
Customer Core team
Hexaware Initiative Leads
Customer Core team
Initiative owners
Hexaware Project Team
Customer Initiative owners
Hexaware Project and
Operations team
Customer
Initiative owners
Process owners
and team
Hexaware Operations team
Customer Process owners
and team
25 © Hexaware Technologies. All rights reserved.
www.hexaware.com
© 2009 Hexaware Technologies Limited. All rights reserved. For internal circulation only. Neither this publication nor any
part of it may be reproduced, stored in a retrieval system or transmitted in any form or in any means, electronic,
mechanical, photocopying, recording or otherwise, without prior permission of Hexaware Technologies Limited.
Published by Corporate Marketing & Communications
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