Marine Stewardship Council
MSC CoC Audits Checklist
Webinar Training for CABs
February – March 2014
If any interpretive issues arise in relation to the issues
covered in these presentations, the text of the English MSC
Scheme Documents will prevail in all instances.
The MSC is not responsible for any issues arising to any
parties as a result of consulting these presentations.
If you are unsure of any details on any of the subjects
covered, please consult the relevant MSC scheme
documents or contact the MSC at [email protected].
MSC Executive
Disclaimer
Purpose of this training
To provide certifiers with information and induction
which help you to conduct CoC audits for applicants
and already certified clients using MSC CoC
Checklist
1. General induction and background 10 min
2. Working with Single/Multisite
Checklist 45 min
Questions 10 min
3. What is a Group Checklist 15 min
Questions 10 min
4. Example of FAQ 10 min
5. Questions and answers 30 min
6. Conclusions and summing up 5 min
Agenda
1. General Introduction and Background
• The MSC CoC Audit Checklist was
initially released in January 2013 as a
non-mandatory document
• The aim of the checklist was to improve
the consistency and quality of CoC
audits
• In 2013 the checklist was voluntarily
adopted by 12 out of 24 CABs (over
60% of certificates) – with good
feedback from CABs
• During 2013, the MSC worked
extensively with CABs to incorporate
their feedback and improve the
checklist
Background
• During 2013, the MSC consulted
on the option of making the
checklist mandatory
• September 2013, the MSC held a
CAB workshop to discuss making
the checklist mandatory:
• Out of 10 CABs participating, 7
were in favour of the proposed
policy change
• All CABs that did not support this
change have been consulted with
individually, and agreed they could
implement the checklist if
mandatory
• Late stage consultation feedback
also supported making the
checklist mandatory, provided
that initial issues (such as IT
problems) were addressed
Consultation
The MSC CoC Audit Checklists will
now become mandatory for all
CABs to use for CoC audits (for
both MSC and ASC)
There will be two versions:
• Single/Multi-site CoC
• Group CoC
The checklist can also be downloaded by
clients and used to prepare for an audit
Core requirements
Assessment Information: Detail
Organization Name*
Other Name/s of the organization
Auditor (Title/Name/Surname)*
CAB Name*
Date of audit (dd/mm/yyyy)*
Audit time start (hh:mm)*
Duration of the audit (hh:mm)*
Date of previous audit (if applicable) (dd/mm/yyyy)
MSC Certificate number (if applicable)
ASC Certificate number (if applicable)
Issue date (if applicable) (dd/mm/yyyy)
Expiry date (if applicable) (dd/mm/yyyy)
Previous certificate number/s (if applicable)
Type of Audit Detail
MSC (Y/N)*
ASC (Y/N)*
Initial (Y/N)
Surveillance (Y/N) (specify 1st, 2nd…)
Re-certification (Y/N)
Other (short notice, irregularly timed…) - specify
MSC/ASC Responsible of the organization Detail
Title*
Name*
Surname*
Job title
Phone*
Mobile
Fax
Email*
Site Address (site being audited)** Detail
Country*
County/State
Municipality* (city or town)
Address line 1*
Address line 2
Address line 3
Post code*
Other Detail
Is the site already certified for other standards (if yes,
list)
Are there other COC certified companies registered at
the same address? (if yes register COC code)
Considering feedback from CABs further improvements since last year
v 1.0 have been incorporated into v 2.0:
• No locking of spreadsheet - users can add rows or columns but are
encouraged not to delete any content.
• Added option to customize the checklist such as branding, set print
areas and adding tabs.
• Better printing if report is provided to client
• Improved compatibility with Excel 2007 and Mac computers with the
removal of Active X controls.
Changes in Checklist v1.0 and v2.0
Since the checklist was released on January 31st, 2014
MSC has been working on improvements and addressing some errors in
the content of checklist
Improvements/amendment will be incorporated in version 2.1 still to come
before March 31st, 2014
Example of addressed issues/errors:
• Section 7 of Checklist: Question 22 should refer to BD 4.2.4.6 and question 23
should refer to BD 4.2.4.7.
• Question 25 should refer to BD 4.2.6.2
• Question 26 should refer to BD 4.2.6.3
• Some realignment of numbering of questions in filtering section with relation to
the question tab.
• Question 10 in filtering section is removed
• Group Checklist: sample tables automatically highlighted depending on score in
sample plan
Improvements and amendments in v 2.0
• Excel version can be temporary
• PDF version in creation and to be provided
• MSC is looking into electronic checklist tools – pilot phase
can be in place by the next year (2015)
• Research underway into tools and user needs e.g. linking
with CAB internal databases/systems
Planned developments/improvements
• CABs must use the MSC CoC Audit checklist for all CoC
audits by 31st March 2015 at the latest
• This gives CABs a full year to implement the checklist for
new applicants and existing clients
• Earlier adoption is encouraged, since the new checklist will
include all v1.4 CR updates
• Translated versions of the checklist will be available in:
German, French, Mandarin, Spanish, and Japanese
Implementation
2. Working with Single/Multi-site Checklist
• This Checklist has to be used for the initial,
surveillance and recertification audits of the
Single site and Multi-site certification
• When using the checklist for multi-site
audits auditors can either use one checklist
for all sites (pre-populate some tables and
sections considering the number of sites) or
use separate checklist for each site
Single/Multi-site Checklist
Structure and content (Section 1)
Single/Multi-site
Front Sheet
1. Guidance
2. General
3. Site list for multi-site
4. Organisation description
5. Audit attendance
6. Filtering
7. Questions
8. Traceback template
9. Input-output template 1
10. Input/output template 2
11. Supplier list
12. Scope
13. Audit frequency
14. Non-conformities
15. Certification decision
Annex A Subcontractor Table
Annex B NC previous audit
Annex C MSC Purchases
• This checklist is structured in 15 sections and 3 Annexes
• Section 1 provides the guidance how to work with the
checklist
• Navigation part on the right side in section 1 allows to link
directly to required section.
• CABs and auditors can provide feedback on the checklist
• To register a problem or issue with the checklist, or leave
feedback and suggestions for improvements, please use
form available at:
www.msc.org/documents/checklistfeedback
• Auditors start Checklist by
completing this section
• General information about
organization, CAB, date of
audit, type of audit, details
of MSC responsible
• Some details (CAB name,
assessment type, Country)
could be selected through
the drop down
• For multi-sites additional
table can be created to
record the data for
additional site(s)
General Section (Section 2)
Assessment Information: Detail
Organisation Name* Pacific Star GmbH
Other name/s of the organisation PSL
Auditor (Title/Name/Surname)* Mr. Stefano Fishman
CAB Name* Vinacert (VINA)
Start date of audit* 17/01/2014
Audit time start* 09:00 a.m.
Duration of the audit (hh:mm)* 12:00
Date of previous audit (if applicable) 17/01/2013
MSC Certificate number (if applicable) Vina-C-0001
ASC Certificate number (if applicable) ASC-C-0005
Issue date (if applicable) 21/01/2013
Expiry date (if applicable) 20/01/2016
Previous certificate number/s (if applicable)
Type of Audit Detail
MSC (Y/N)* Yes
ASC (Y/N)* Yes
Assessment Type Surveillance
Surveillance Number (if applicable) 1
Other (short notice, irregularly timed…) - specify
MSC/ASC Responsible of the organisation Detail
Title* Mr
Name* Robert
Surname* Klaus
Job title Quality Manager
Phone* 012345678
Mobile 87654321
Fax
Email* [email protected]
Site Address (site being audited)** Detail
Country* Germany
County/State
Municipality* (city or town) Berlin
Address line 1* 24
Address line 2 Hans Strasse
Address line 3
Post code* 135-090
Other Detail
Is the site already certified for other standards (if yes, list) BRC
Are there other CoC certified companies registered at the
same address? (if yes register CoC code)
This section to be completed if the organisation is being assessed as
a multi-site certificate using one combined audit checklist.
• Provide description of the structure of multi-site
• Enter full details for each site (Site name, address, other details)
The layout of this table is the same as the multi-site table in the
MSC database (eCert).
Site list for Multi-sites (Section 3)
Sub Code Site Company Full Name Street Post Code Town Country State Email Phone
Vina-C-001-1 Pacific Star GmbH Hans Strasse 135-090 Berlin Germany [email protected] 1234567
Vina-C-001-2 Star Pacific GmbH Bavaria Strasse 235-090 Bonn Germany [email protected] 2345678
Two sites in this multisite. One in Berlin and another one in Bonn. Site located in Berlin is processing factory. Berlin site can also purchase raw material and sell processed products.
Site located in Bonn does traiding only.
Multi-site description (free text)
• Choose activity (use
drop down)
• For multi-site use your
judgement for main
activity
• Describe the company
and structure
• Marketing info to be
displayed publically
Organization description (Section 4)
Organisation's main activity
Processing
Please enter other activity below:
Organisation description - free text
Company Pacific Star GmbH was established in the year 2000 as a factory for processing of frozen fish
and seafood.
In the year 2005 Star Pacific GmbH was established in Bonn for international trading with seafood and
fish.
Number of emploees for Pacific Star GmbH including factory workers is 50 persons. Annual processing
capacity is 5000 MT of frozen seafood products.
There are 7 office staff working in Star Pacific GmbH. annual sales turnover is 35 million Euro.
Both companies use subcontractors for transportation and storage of products.
Marketing info that will be displayed on the Find a Supplier website - 250 words max
• Record the people attending the different parts of the audit
(Name/Surname, Role)
• Tick the parts of the audit attended by each person.
• In case of multi-site, record all staff that attended each site
• Additional rows can be added if needed.
Audit attendance (Section 5)
Attendee (Name, Surname) Role/Organisation/Site Opening
meeting
Document
review
Site visit Closing
meeting
Berlin
Robert Klaus Quality Manager /Berlin Factory x x x x
Yvonne Temme Director x x
Bonn
Frank Eppe Vice-President /Bonn Office x x x x
Stephanie Waldek Purchasing Manager x x x
Mark (x) as appropriate
• This table instructs the auditor on what questions and annexes of the
checklist must be completed.
• Answers can be chosen through the drop down
• Actions guidance appears depending on the answer choice
• In case of multi-site use one table to answer questions for all sites
Filtering questions (Section 6)
# Question Answer Action
1 Has there been a change in the organisation's scope, site, suppliers or contact person since the last audit? No Do not complete questions 13 - 15
2 Does the organisation use any subcontractors? Yes Complete Annex A and questions 16 - 21
3 Does the organisation wish to use the MSC ecolabel and/or ASC logo? No Do not complete question 27
4 Does the organisation mix certified and non-certified seafood in an MSC and/or ASC labelled product? No Do not complete question 28 - 31
5 Is there any certified product (MSC and/or ASC) on site at the time of the audit? (i.e. initial audit, off season) ---
6 Does the organisation wish to handle fish from an under MSC/ASC assessment source? No Do not complete question 33 - 39
7 Have there been non-conformities recorded at the previous audit? Yes Complete Annex B
8 Did the MSC contact the organisation requesting any records? (since the previous audit) No Do not complete question 35
9 Has there been any product authentication testing? (since the previous audit) No Do not complete question 36 - 37
Questions (Section 7)
• Each question is related to the clause of Standard or CR
• Guidance provided for each question what auditor should verify
• Answer can be selected through the drop down.
• Evidence obtained needs to be recorded
• For multi-site this section can be copied and separate spreadsheet used for each
site
Question Section Clause Question Answer Evidence
1CoC Standard
CoC 1.1 Does the organisation operate a management system which addresses the principles
and criteria in the Chain of Custody standard?Pass
2CoC Standard
CoC 1.1.2 Is the management system documented and appropriate to the organisation?
(consider size, activity, complexity and competency)Pass
3CoC Standard
CoC 1.2 Are personnel responsible for Chain of Custody procedures or handling certified
products adequately trained in order to ensure conformity with the CoC standard?Pass
4
CoC Standard
CoC 1.3 Are records demonstrating conformity with this standard kept for a minimum of
three years or a period that exceeds the shelf life of the certified product (if the
shelf life is more than three years)?
Pass
5CoC Standard
CoC 2.1 Can the traceback exercise be successfully completed using the template provided?Pass
Traceback results provided in section 8
6CoC Standard
CoC 2.1.1 Can the input/output reconciliation exercise be successfully completed using the
template provided?Pass
Results of Input/Output reconciliation in section 9
• Provide data for
product tested
• List all documents
reviewed and codes
• Make a copy of tab or
make additional table
when additional
product tested for
single site or when
doing tracebacks for
several sites
Traceback template (Section 8)
Description Observation/explanation (where relevant) Description Observation/explanation (where relevant)
MSC Pink Salmon Block fillets(Lot No.: 1549) ,
Block B&P (Lot No.: 1541& 1548)
Lot no.: 1541, 1548, 1549 Pollock HG
Alaska Salmon (pink) Russia SOO Pollock
A) Final product Flow chart of Order & contract
No.: PSCM12345 (Lot No.: 1549)
Final product Flow chart, Order & contract
No.: PSCM12345 (Lot No.: 1541& 1548)
MSC Pink fillet blolck, skinless, Fatline
removed, color P2, chemical free.
MSC Pink B&P skinless, Fatline removed,
color P2, chemical free.
A) Sales Invoice No. 01/02 SPDA for 350 MT of
Pollock HG
Invoice issued to Dalian Aqua Ltd on
29.11.2013 sales terms CFR Dalian / China
B) Processing recrods 17-19, Dec., 2013 ,
including Thawing record, Metal Detect
record, Packing material usage record,
B) B/L No. FEFISH 0987654 Shipper DMP LTD. Transport vessel: Tumnin
C) Daily processing record, 17-19, Dec., 2013 Conversion Rate: 50%; 50%, 55.7%, main final
product are Block fillets(Lot No.: 1549) , Block
B&P (Lot No.: 1541& 1548)
C) Catch Certificate: RU 098765-1 Quantity: 350 MT of Pollock HG. SOO FAO 61,
Transhipped on board of transport vessel
Tumnin
D) RM Usage record on 17-19, Dec., 2013 Date 17/12/2013: 532 CTNs, 12065.76 kgs;
Date 18/12/2013: 798 CTNs, 18098.64 kgs;
Date 19/12/2013: 1263 CTNs, 28664.84 kgs
D) Invoice No. 02/01 ex DMP LTD for 350 MT of
Pollock HG
Invoice issued by DMP LTD (CoC Code FCI-C-
xxxx) to Star Pacific GmbH on 20.11.2013 on
sales terms CFR Dalian / China
E) RM output Notice to outside cold storage,
Pacific Star GmbH 17/12/2013
Weight: 880,160.00 kgs E)
F) Health Cert.: 9876543 on Aug., 23,2013 Vessel No.: 12345; Weight: 880,160.00 kgs F)
G) Catch Cert.: CN.3XXXXX11-CC; Fish Cert. of
Origin: CN.3XXXXX11-FC
FAO 67, catch Date: July-Aug., 2013;
Weight: 880,160.00 kgs
G)
H) Certificate of Origin: 01010202 B/L No.: PALU 9988776655
Weight: 880,160.00 kgs (Quantity:38,808bags)
H)
I) B/L No.: PALU 9988776655 Shipper: Rainbow, LLC I)
J) Invoice No.:AC123-1 Weight: 880,160.00 kgs (Quantity:38,808bags)
B/L No.: PALU 9988776655
J)
K) RM Contract No.: AC123 Seller: Asia Commerce Ltd (CoC Code IMM-C-
xxxx)
K)
Traceback - Bonn / Star Pacific
This test was tracing lot of Pollock HG sold by Star Pacific GmbH back to the supplier. 350 MT
of Pollock HG was purchased from DMP LTD and sold to Dalian Aqua Ltd on CFR Dalian terms.
This test was tracing from final product back to raw material. Final product was processed on
17-19, Dec., 2013, which were still in stock during on-site auditting. Final product Lot No. was
1541,1548,and 1549. Raw material Batch No. was 123J12. Processed products include MSC
Pink B&P (1541&1548), MSC fillet Block (1549)
Traceback - Berlin / Pacific Start
• If completing this
template then
template 2 (section
10) is not needed.
• Add columns if
conduct reconciliation
for several samples or
for several sites
• Where MSC and ASC
product is handled,
conduct at least one
reconciliation for each
• Give brief description
of exercise
Input/Output Template 1 (Section 9)
Input /
Output 1
Input /
Output 2
Material/Product (seafood only) Details Berlin Bonn
Species 1 Pink salmon
Start Date 2 17/12/2013 19/11/2013
End Date 3 20/12/2013 30/11/2013
Unit 4 kg kg
Raw material - Stock at start date A 880160 0
Raw material - Stock purchased in period B 0 350000
Raw material - Stock sold during period C 0 350000
Raw material - Stock used for processing D 58809.24 0
Raw material - Stock at end date E 821350.76 0
Processing - Stock of processed product at start date F 0
Processing - Processed product produced during period G 31034.51
Processing - Processed product sold during period H 0
Processing - Stock of processed product at end date I 31034.51
Processing - Stock of partially processed product
Product in process that is too transformed to count as raw material but different from
the finished product J 0
Processing - Weight increase due to processing (added ingredients affecting quantity of
seafood: salt, water…)
Record weight impact - record ingredient type in "Description" box K 0
Processing - Weight loss due to processing (i.e. defrosting, drying…)
Record weight impact - record cause of weight loss in "Description" box L 0
Raw material: Total in = (A + B) M 880160 350000
Raw material: Total out = (C + D + E) N 880160 350000
Raw material: Difference = (M - N) O 0 0
Processing: Total in = (F + G + J + K) P 31034.51 0
Processing: Total out = (H + I + L) Q 31034.51 0
Processing: Difference = (P - Q) R 0 0
Conversion Rate (Yield)
Record rationale for how this number is calculated to be recorded in "Description". May
be calculated as: G/D.
Record as percentage
S
52.77%
• This template can be used to record data for the Input / Output
reconciliation for batches.
• It can be used as an alternative to the Input/Output template 1 (section 9)
• Inputs: this refers to all batches purchased
• Stocks: this refers to batches owned, for example, in inventory
• Outputs: this refers to batches sold.
Input / Output Template 2 (Section 10)
#
Batch Code
(code used
by the
organisation
to identify
the batch)
Quantity
(record
numerical
data only)
Unit
(record the
unit used for
the batch
e.g. Kg, tons,
packs…)
Form
(product
form of the
batch i.e.
blocks,
fillets,
cans,…)
#
Batch Code
(code used
by the
organisation
to identify
the batch)
Quantity
(record
numerical
data only)
Unit
(record the
unit used for
the batch
e.g. Kg, tons,
packs…)
Form
(product
form of the
batch i.e.
blocks,
fillets,
cans,…)
#
Batch Code
(code used
by the
organisation
to identify
the batch)
Quantity
(record
numerical
data only)
Unit
(record the
unit used for
the batch
e.g. Kg, tons,
packs…)
Form
(product
form of the
batch i.e.
blocks,
fillets,
cans,…)
1 123J12 880160 kg H&G 1 123J12 821350.76 kg H&G 1 1548 6000 kg B&P Block
2 2 2 1541 10500 kg B&P Block
3 3 3 1549 14534.51 kg Fillet Block
4 4 4
5 5 5
6 6 6
INPUTS STOCKS OUTPUTS
• Where a supplier has both MSC and ASC CoC codes, these can be recorded in the
same line.
• MSC Fishery/ASC Fish Farm: complete only for organisations buying directly from
the certified fishery/farm
List of certified suppliers (Section 11)
Date
Organisation
Supplier Name
(MSC CoC, ASC CoC, MSC fishery, ASC fish farm)
MSC CoC Certificate Code ASC CoC Certificate Code MSC - Fishery certificate
code
(only for organisations
buying directly from the
certified fishery)
ASC - Fish farm code
(only for organisations
buying directly from the
certified fish farm)
Asia Commerce Ltd IMM-C-xxxx NA NA NA
DMP LTD FCI-C-xxxx NA NA NA
Leroy Midt AS NA NA NA ASC-DNV-14xxxx
Signature
(MSC Representative)
• This section in line with new requirements for scope registration introduced into CR v 1.4 released on
January 31, 2014
• Activities and species can be recorded independently of each other (e.g. no need to specify all species
for which each activity applies)
• If under assessment fisheries or farms in scope, the specific fisheries/ farms and related species need
to be recorded
• This information can be recorded directly onto the MSC/ASC database with no need to complete this
table.
Scope of certification (Section 12)
Activities
Mark if
Applicable
(x)
Certified Species
(enter name)
MSC
Mark if
applicabl
e (x)
ASC
Mark if
applicabl
e (x)
Under Assessment Fishery or Farm
(MSC/ASC ASSESSMENT UMAF and UAAF)Under Assessment Species
Aquaculture Alaska Salmon (pink) x
Contract processing Pollock x
Distribution Atlantic salmon x
Harvest
Packing or Repacking
Processing x
Primary processing x
Secondary processing
Preservation
Restaurant/Take away to consumer
Retail to consumer
Storage
Trading fish (buying/selling) x
Transportation
Wholesale x
Other (please specify)
• Table to be completed at the end
of the audit
• Use drop downs to confirm
activities, select options of
answers for handling of products,
species handled, CPI,
performance at most recent audit,
etc.
• In case of multi-sites use separate
Table B4 for assessment of sites
Audit frequency (Section 13)
Table B4 Pacific Star / Berlin
Answer
Total 22
Yes
---
---
---
---
---
Yes
YesPlease provide a risk level Medium
---
---
Total 7
4
Total 4
Total 1
Total 0
Total 0
Total 0
Total 4
Grand Total 38
Processing, contract processing ( Activities 8,9)
If there is a risk of handling non-MSC fish due to processing company’s geographic location in relation to non-MSC-certified fisheries of the same species which is
considered:
Risk Factor
Trading (buying and sell ing) ( Activity 1)
Transport (Activity 2)
Storage ( Activity 3)
Wholesale and/or distribution of whole fresh fish in unsealed containers (Activities 4,5)
Wholesale and/or distribution of pre-packed products ( Activities 4,5)
Harvest (Activity 6)
Packing or repacking ( Activity 7)
1. Activity (See Table B2)
Where more than one activity is undertaken, use the highest score only to add the total score.
Company takes ownership of product and product is stored and/or transported by one non-certified subcontractor
Certified and non-certified different species on site at the same time
2. Handling of Products
Number of additional non-certified subcontractor(s):
4. Other certifications held by company for the last 12 months
3. Species Handled
Retailing/food service direct to consumers ( Activities 10,11)
Aquaculture (Activity 13) - applicable for ASC only
No major or minor non-conformities found
Certified by credible third party CAB to a standard requiring traceability (BRC, IFS, SQF 2000, HACCP, ISO9001 etc.)
Above 62
8. Country of operation ranking on Transparency International‘s latest corruption perception index
No prosecutions or major non-compliances raised against food safety and/or regulatory requirements within the past 24 months
No labels are placed on products
Applying means physically selecting a label, bag, carton or similar bearing the MSC/ASC ecolabel from amongst other labels or packaging materials which do not bear
the MSC/ASC ecolabel. In the case of a site where the decision regarding packaging is made by a supervisor or production line manager, this shall refer to the number
of these, rather than the number of workers on the production line.
7. Number of staff involved in applying label or making label application decisions
6. Information from other audits and regulatory bodies
5. Company’s performance at most recently performed MSC/ASC audit
• This section has to be used for recording of non-conformities found during the audit and
observations
• Complete clause against which NC raised, description, classification of NC (use drop down
with option).
• For multi-site, start each entry with the site name.
• This page can be printed out and a copy left with the organisation after the audit.
Audit non-conformities (Section 14)
Date
17/01/2014
17/01/2014
Number ClauseDescription of Non-Conformity / Observation
(for multi-site, start each entry with the site name)
Classification (minor/
major/ suspension/
observation)
To Address By Date Corrective Action
1 CoC 1.2
Star Pacific GmbH.
One of the sales managers recruited 3 months ago is not trained on MSC
requirements and does not understand how to manage MSC products Minor 17-Jan-14
Auditor Katty Perry
Signature
Organisation Star Pacific GmbH / Frank Eppe
• This section to be completed by CAB after each audit
Certification decision (Section 15)
Date
Certificate valid (Y/N) Yes
CAB Decision Making Entity
Name/Surname
Observation
(not mandatory)
• Complete this table if there are subcontractors used to handle any
certified products.
• Tick all relevant activities for subcontractors. It is possible for a
subcontractor to have more than one activity
Annex A - Subcontractor Table
Company Full Name
(name of the subcontractor)
Street Post Code Town State
(if applicable)
Country Species handled CoC Code
(if
certified)
Date visited by
CAB auditor
(if visited)
Other Activity -
description
Co
ntr
ac
t P
ro
ce
ssin
g
Dis
trib
uti
on
Ha
rv
est
Pa
ck
ing
or R
ep
ac
kin
g
Pro
ce
ssin
g
Re
sta
ura
nt/
Ta
ke
Aw
ay
to
Co
nsu
me
r
Re
tail
to
Co
nsu
me
r
Sto
ra
ge
Tra
din
g F
ish
(B
uy
ing
/S
ell
ing
)
Tra
nsp
orta
tio
n
Wh
ole
sa
le
Aq
ua
cu
ltu
re
OT
HE
R –
De
sc
rib
e
EIMSKIP Qingdao China Alaska salmon x
SAMSKIP Grimsby UK Pollock x x
Frost Store GmbH Berlin Germany
Atlantic salmom
Pollock
Alaska Salmom x
Harvest Shipping Ltd Dalian China
Atlantic salmom
Pollock
Alaska Salmom x x
• Any non-conformity from a previous audit that has not been closed off
must be recorded again as an audit non conformity.
• Do not record non-conformities that have been closed out and verified.
• Where a non conformity was raised between audits, it should be
recorded here.
Annex B - Non-conformities from previous audit
Number Clause Description of non-conformity Classification of non
conformity when raised
(minor/ major/
suspension)
Outcome of non
conformity
(closed/changed to
minor/changed to major)
N/A --- ---
--- ---
--- ---
--- ---
--- ---
• Non-mandatory, but is recommended to help give the auditor a full picture of all MSC
products handled between audits.
• The MSC representative of the CoC holder shall sign or the auditor can type the
name of representative
Annex C – MSC purchases (non mandatory)
Date of
purchase (as
per invoice)
Date of
arrival
(arrival on
site)
Supplier
name
(as on
invoice)
Invoice
number
Species Form (e.g.
H&G, blocks)
Quantity Units (i.e.
kg, tons, etc)
01/12/2013 10/12/2013
Asia
Commerce
Ltd
Invoice
No.:AC123-1
Alaska salmon
(pink) H&G 880,160.00 KGS
Organisation Pacific Star GmbH/Robert Klaus 17/01/2014
Signature
(MSC representative) Date
Questions ?
3. Working with a Group Checklist
• MSC developed an audit checklist and reporting
template for Group Chain of Custody certification.
• This checklist is structured in tables for data entry
and questions to record answers and evidence.
• Where applicable, parts of the checklist may be
pre-populated before the audit.
• Most recent version can be found on the MSC
website.
Group Checklist
Scheme documents:
The Marine Stewardship Council’s “GROUP CHECKLIST AND REPORTING TEMPLATE” and its content is copyright of “Marine
Stewardship Council” - © “Marine Stewardship Council” 2014. All rights reserved.
The official language of this checklist is English. The definitive version is maintained on the MSC’s website www.msc.org.
Any discrepancy between copies, version or translations shall be resolved by reference to the definitive English version.
CAB NAME AND LOGO
MARINE STEWARDSHIP COUNCIL
GROUP CHECKLIST AND REPORTING TEMPLATE
Chain of Custody
v 2.0
MSC Chain of Custody Standard v 3.0 15 August 2011
MSC Certification Requirements v1.4 (including Annex BE: Aquaculture Stewardship Council
Audits for Chain of Custody)
• This checklist is structured in 20 sections and 3
Annexes
Tables for data entry
Questions to record answers and evidence
• Where applicable, parts of the checklist may be
pre-populated before the audit.
• Please read section 1 for the guidance how to
work with the checklist
Group
Front sheet
1.Guidance
2. Group Entity
3. Group Description
4. Site list
5. Attendance
6. Eligibility for RRG
7. Filtering questions
8. Questions
9. Traceback template 1
10. Input/output template 1
11. Input/output template 2
12. Supplier list
13. Scope
14. Sampling plan
15. Sampling tables
16. Sampling description
17. Audit commentary
18. Audit frequency
19. Non-conformities
20. Certification decision
Annex A
Annex B
Annex C
Checklist structure
• Requires information about
group entity: assessment
information, type of audit, MSC
responsible, address of
organization
• Some details (for example
CAB name, assessment type,
Country) could be selected
through the drop down
Group entity (Section 2)
Assessment Information: Detail
Group Name* Marine Inc
Other name/s of the organisation
Auditor (Title/Name/Surname)* Richard McDonald
CAB Name* Bureau Veritas Certification (BVC)
Start date of audit* 25/09/2013
Audit time start (hh:mm)* 09:00
Duration of the audit (hh:mm)* 08:00
Date of previous audit (if applicable) 28/09/2012
MSC Certificate number (if applicable)
ASC Certificate number (if applicable)
Issue date (if applicable)
Expiry date (if applicable)
Previous certificate number/s (if applicable)
Type of Audit Detail
MSC (Y/N)* Yes
ASC (Y/N)* No
Assessment Type Surveillance
Surveillance Number (if applicable) 1
Other (short notice, irregularly timed…) - specify
MSC/ASC Responsible of the organization Detail
Title* Mr
Name* Alex
Surname* Stone
Job title Quality Manager
Phone* 505-990-3232
Mobile
Fax
Email* [email protected]
Site Address (site being audited)** Detail
Country* United States
County/State Massachusetts
Municipality* (city or town) New Bedford
Address line 1* 88 New Street
Address line 2
Address line 3
Post code* 020-010
Other Detail
Is the site already certified for other standards (if yes,
list)FDA., USDC
Are there other CoC certified companies registered at
the same address? (if yes register CoC code)
• Choose one activity - this should be the main activity with regards to MSC/ASC
certified products.
• Describe: the company’ history, group structure (i.e. relationship between sites),
stratification of the group (if applicable), product flow, key products and activities,
size of operation
Group description (Section 3)
Group's main activity: Guidance
Processing
Please enter Other activity below:
Organisation description - free text Guidance
Marine Inc. includes their processing facility (88 New St) and their holding freezer/ freezer
facility (60 Costa Blvd). The company is a primary processor of fresh and frozen seafood
(spiny dogfish/cod). Company uses subcontractors. The fish arrives from the harvest
vessels via truck at their loading dock. The product is weighed, tagged and tallied at that
point. This fish is cut and packed at the processing facility (88 New Street); if it is sold as
fresh product it is shipped directly from this facility. Cod product to be sold as frozen is
sent to the freezing facility (60 Costa Blvd) . All data can be retrieved from the 88 New
Street location. Only MSC dogfish is recieved - Cod is MSC and non-MSC - tracked using
item code and lot - not processed at the same time. sub contractor location in one mile
were easily accessable and viewed during audit.
Describe:
- the company history
- group structure (i.e. relationship between sites)
- stratification of the group (if applicable)
- product flow
- key products and activities
- size of operation (number of employees, turnover, volume
produced...)
- subcontractors
- risk of substitution
- reason for certification
- any other relevant element from an MSC/ASC and CoC
perspective
Marketing info that will be displayed on supplier search - 250 words max Guidance
Any text in this section will be used for the MSC find a supplier
database and will be public on www.msc.org
Choose only one activity - this should be the main activity with
regards to MSC/ASC certified products. Use your own
judgement where there are multiple activities.
Where 'Other' is selected, please add further detail in the
table.
• Include all sites and required data
• The layout of this table is the same as the Group CoC site list table in
the MSC database (eCert).
• Auditors can add rows as appropriate.
Site list (Section 4)
Sub Code Site Company
Full Name
Street Post Code Town Country State Email Phone
BV-C-000123-1 88 New St New Bedford USA
BV-C-000123-2 60 Costa Blvd New Bedford USA
• Record the people attending the different parts of the audit. Tick the parts
of the audit attended by each person.
• Attendance of senior management for the closing meeting is
recommended.
• Additional rows can be added if needed.
Audit attendance (Section 5)
Attendee (Name, Surname) Description
(Role / Organisation
Group Entity / Site)
Opening
meeting
Document
review
Site visit Closing
meeting
Alex Stone Quality Manager x x x x
Anna Plastino Purchasing Manager x x
Chris Bond Production officer x x x
Richard McDonald Auditor BVC x x x x
Mark (x) as appropriate
This table has been added to help
the auditor to determine if a group
is eligible for Reduced Risk
Requirements (RRG).
The group must meet all 4
requirements to be eligible as an
RRG.
Drop down for answers (results)
Eligibility for RRG (Section 6)
Result
The group shall meet at least one of the following requirements:
- Purchasing of MSC certified products is managed by the group entity
with controls to ensure sites shall only purchase or receive MSC
certified products from certified suppliers approved by the group
entity, or
- The group entity and all sites only handle all MSC certified products in
sealed boxes or containers, and do not repack, process, repackage, or
alter sealed boxes or containers in any way (pallet-level containers may
be broken down by the operator, provided that individual sealed boxes
or containers are not altered)
Yes
Auditor comment on eligibility (not mandatory)
The group entity and all sites shall be engaged in only the following
activities: Trading, transportation, storage, distribution, wholesale,
retail to consumer, and restaurant/ takeaway to consumer
No
The group entity shall have an ownership and/or legal contractual
relationship with all sites that ensures sites are subject to a common
control system managed by the group entity which includes internal
audits of all sites and training on group-level policies on a minimum
annual basis
Yes
Criteria
The group entity and all sites shall be located in a country with a
Transparency International Corruption Perception Index (CPI) score of
41 or above (for latest scores see http://cpi.transparency.org)
Yes
This table:
• Is intended as a support to the auditor to identify the relevant parts of the checklist
• Instructs the auditor on what questions and annexes of the checklist must be
completed.
• Where this table is used the auditor must complete questions and annexes required.
Filtering questions (Section 7)
# Question Answer Action
1 Is the organisation eligible for group requirements (CR BB2.2)? Yes Keep using the checklist
2 Is the group eligible as a Reduced Risk Group (CR BB2.5)? No Complete questions for 'non-RRG' + 'All'
3 Has there been a change in the organisation's scope, site, suppliers or contact person since the last audit? Yes Complete questions 57 - 59
4 Does the organisation use any subcontractors? Yes Complete Annex A and questions 60 - 70
5 Does the organisation mix certified and non certified seafood in an MSC and/or ASC labelled product? No Do not complete question 71 - 74
6 Is there any certified product (MSC and/or ASC) on site at the time of the audit? (i.e. initial audit, off season) ---
7 Does the organisation wish to handle fish from an under MSC/ASC assessment source? No Do not complete question 76 - 82
8 Did the MSC contact the organisation requesting any records? (since the last audit) No Do not complete question 83
9 Has there been any product authentication testing? (since the last audit) No Do not complete question 84 - 85
10 Will you be setting a time limit for receiving documents during the audit? ---
11 Were there non-conformities recorded at the previous audit? No Do not complete Annex B
• Each question is related to the clause of CR
• Indication if applicable to All / Non-RRG or RRG
• Text of requirement appears if you click on the “Clause” section
• Guidance for auditors: Access, Verify, Evidence.
• Answer option through drop down – only one answer is possible
• Sections to record evidence at group entity / site level
Questions (Section 8)
Question Applicable to Clause Guidance Answer Group Entity - Evidence Site - Evidence
1 All BC1.1.1
Assess at:
- Group Entity
Verify:
- Is a management system in place?
- Following document review and site audits
Evidence:
- Description of management system
Pass
2 All BC1.1.2
Assess at:
- Group Entity
Verify:
- Who is the MSC representative?
Evidence:
- name and contact details of MSC representative
Pass
3 All BC1.1.2.1
Assess at:
- Group Entity
Verify:
- Has the MSC representative been changed?
- Was the CAB notified of change?
Evidence:
- Description where relevant
---
• This traceback exercise should link products from one step up and one step down in
the supply chain, using traceability documents.
• Where MSC and ASC products are handled, conduct a traceback for each.
• If further tracebacks are carried out, please make a copy of this tab or make
additional table (s) on the right side
Traceback Template (Section 9)
Description Observation/explanation (where
relevant)
Description Observation/explanation (where
relevant)
Dog fish
A) invoice in, Vessel trip report (not when
purchased from vendor), supplier
invoice(receiving report that pays the
boat) Sales Slip from Vessel
vessel name, VTR, date, qty, product
description, vessel permit number,
raw material lot
A)
B) receiving log product that is going to be sold as MSC - B)
C) dogfish production report, product
results report
date, qty, product description, RM lot,
finished product lot
C)
TracebackTraceback
• The auditor may decide to
conduct the reconciliation on a
sample (selected period only,
species, product…)
• The Input/Output Reconciliation
shall be carried out by the
auditor, or the auditor shall
witness the certificate holder
doing it.
• This template can also be used
to record an Input/ Output
reconciliation of contract
processed products if relevant.
• Additional columns may be
added if needed.
Input/Output Reconciliation Template 1 (Section 10)
Input /
Output 1
Input /
Output 2
Material/Product (seafood only) Row
Species (certified species only) 1 Dogfish Dogfish
Start Date 2 17/09/2013 02/08/2013
End Date 3 25/09/2013 30/08/2013
Unit 4 lbs lb
Raw material - Stock at start date A
Raw material - Stock purchased in period B 22620 11540
Raw material - Stock sold during period C
Raw material - Stock used for processing D 22620 11540
Raw material - Stock at end date E
Processing - Stock of processed product at start date F
Processing - Processed product produced during period G 7306.89 3855.97
Processing - Processed product sold during period H 3855.97
Processing - Stock of processed product at end date I 7306.89
Processing - Stock of partially processed product
(This is any product in process that is too transformed to count as raw
material, but different from the finished product) J
Processing - Weight increase due to processing (added ingredients affecting
quantity of seafood: salt, water…)
Record weight impact - record ingredient type in "Description" box K
Processing - Weight loss due to processing (i.e. defrosting, drying…)
Record weight impact - record cause of weight loss in "Description" box L
Raw material: Total in = (A + B) M 22620 11540
Raw material: Total out = (C + D + E) N 22620 11540
Raw material: Difference = (M - N) O 0 0
Processing: Total in = (F + G + J + K) P 7306.89 3855.97
Processing: Total out = (H + I + L) Q 7306.89 3855.97
Processing: Difference = (P - Q) R 0 0
Conversion Rate (Yield)
Record rationale for how this number is calculated to be recorded in
"Description". May be calculated as: G/D.
Record as percentage
S
32.30% 33.41%
• This template can be used to record data for the Input/Output reconciliation for batches.
• It can be used as an alternative to the Input/Output template 1.
• Inputs: this refers to all batches purchased
• Stocks: this refers to batches owned, for example, in inventory; this can be in the same
form of input or some may be processed/ transformed products.
• Outputs: this refers to batches sold.
• The yield is to be described in the description box.
• This template can also be used to record an Input/ Output reconciliation of contract
processed products if relevant.
• For example please refer to the presentation on the Single/Multi-site Checklist
Input/Output Reconciliation Template 2 (Section 11)
• Where a supplier has both MSC and ASC CoC codes, these can be recorded in the same line.
• MSC Fishery: complete only for organisations buying directly from the certified fishery
• ASC Fish Farm: complete only for organisations buying directly from the certified fish farm
• The representative for the organisation should sign a printed supplier list as at the date of the
audit.
Certified suppliers (Section 12)
Date
25/09/2013
Supplier Name
(MSC CoC, ASC
CoC, MSC
fishery, ASC fish
farm)
MSC CoC
Certificate Code
ASC CoC
Certificate Code
MSC - Fishery
certificate code
(only for
organisations
buying directly
from the
certified fishery)
ASC - Fish farm
code
(only for
organisations
buying directly
from the
certified fish
farm)
FV Eagle NA NA MML-F-1311 NA
FV Sunrise NA NA MML-F-1311 NA
FV Start NA NA MML-F-1311 NA
Pacific Rainbow
LLC BV-C-09876 NA NA NA
Signature
Alex Stone
Under Assessment MSC Fishery or ASC Farm
(e.g. UMAF or UAAF)
Under Assessment Species
List here the species
associated with each under-
assessment fishery or farm
Scope of certification (Section 13)
• Scope in line with new
requirements under
CR v 1.4
• If the organisation has any
under assessment
fisheries or farms in scope,
the specific fisheries/ farms
and related species need
to be recorded.
• If processing is selected, it
shall be further defined by
'primary', 'secondary'
and/or 'preservation‘
• This information can be
recorded directly onto the
MSC/ASC database with
no need to complete this
table.
ACTIVITIESMark if
applicable (x)
Aquaculture
Contract processing
Distribution
Harvest
Packing or Repacking
Processing x
Primary processing x
Secondary processing
Preservation
Restaurant/Take away to consumer
Retail to consumer
Storage x
Trading fish (buying/selling) x
Transportation
Wholesale
Other (please specify)
Certified Species
(enter name)
MSC
Mark if
applicable
(x)
ASC
Mark if
applicable
(x)
US Atlantic Spine Dogfish x
Pacific Cod x
Sampling plan (Section 14)
Where the auditor decides to
stratify the group, each strata
(subgroup) should be
assessed against the
sampling plan individually.
It is possible to copy this
table to use for different strata
(subgroups)
Total score is linked to Table
BB 2 to determine Sample
Table
Table BB1: Sample plan allocation
Risk factor Answer
1 Activity (refer to Table B2. Activity Scope Definitions) 20
a. Trading (buying and selling) (Activity 1) Yes
b. Transport (Activity 2) ---
c. Storage (Activity 3) Yes
d. Wholesale and/or distribution of whole fresh fish in unsealed containers (Activities 4,5) ---
e. Wholesale and/or distribution of repacked products (Activities 4,5) ---
f. Harvest (Activity 6) ---
g. Packing or repacking (Activity 7) ---
h. Processing, contract processing, (Activities 8, 9) Yes
i. Retailing / food service direct to consumers (Activities 10, 11) ---
j. Aquaculture (Activity 13) ---
2 Ownership 3
3 Accredited certifications held 2
4 Similar species handled at the same time in the same place 12
5
Number of staff involved at largest site in applying label or making label application decisions.
Applying the label means physically selecting a label, bag, carton or similar bearing the MSC ecolabel
from amongst other labels or packaging materials which do not bear the MSC ecolabel. In the case of a
site where the decision regarding packaging made by a supervisor or production line manager, this
shall refer to the number of these, rather than the number of workers on the production line.
8
6Country of operation score on Transparency International's latest corruption perception index (for
latest scores see http://cpi.transparency.org). Please refer to the latest year's CPI Score 16
7 Seafood Purchasing 12
Total score 73
High - Certified and non-certified similar looking species on site at the same time
More than 10 employees
Between 32 and 62
Purchasing from suppliers is managed by a combination of the group entity and each site (central and local purchasing)
Sites are owned by the group entity
HACCP/ ISO 9001 / ISO 22000 / GFSI recognised standard
• The total score from Table BB1 determines the category of
Sample Table (explained further in presentation)
• Comments to be provided if stratification is used
Sampling plan (Section 14)
Table BB2: Allocation to Sample Table
Score from Table BB1 Sample Table
80 or more 100% of sites
audited
55 to 80 A
40 to 60 B
30 - 45 C
Under 35 D
Decision ---
Comments (i.e. if stratification is used)
Sampling Tables (Tables BB6, BB7, BB8, BB9) (Section 15)
Sample Table A - High Risk Sample Table B - Medium Risk Sample Table C - Low Risk Sample Table D - Very Low Risk
Initial Audit Annual audit Initial Audit Annual audit Initial Audit Annual audit Initial Audit Annual audit Number of sites
Normal Number of sites
Normal Number of sites
Normal Number of sites
Normal Number of sites
Normal Number of sites
Normal Number of sites
Normal Number of sites
Normal
1 to 2 all 1 to 2 all 1 to 2 all 1 to 2 all 1 to 2 all 1 to 2 all 2 all 2 1
3 to 4 2 3 to 4 2 3 to 4 2 3 to 4 2 3 to 4 2 3 to 4 2 3 to 4 1 3 to 4 1
5 to 9 3 5 to 9 2 5 to 9 3 5 to 9 2 5 to 9 2 5 to 9 2 5 to 9 1 5 to 9 1
10 to 16 4 10 to 16 3 10 to 16 3 10 to 16 2 10 to 16 2 10 to 16 2 10 to 16 1 10 to 16 1
17 to 25 5 17 to 25 3 17 to 25 4 17 to 25 2 17 to 25 3 17 to 25 2 17 to 25 2 17 to 25 1
26 to 36 6 26 to 36 4 26 to 36 5 26 to 36 3 26 to 36 3 26 to 36 2 26 to 36 2 26 to 36 1
37 to 49 7 37 to 49 5 37 to 49 5 37 to 49 3 37 to 49 4 37 to 49 2 37 to 49 2 37 to 49 1
50 to 64 8 50 to 64 5 50 to 64 6 50 to 64 3 50 to 64 4 50 to 64 2 50 to 64 2 50 to 64 1
Use relevant Sample Table based on allocation from Table BB 2 (previous slide)
Above Sample Tables are used for sample determination for Initial and Annual
audits
• The auditor can record here
additional observations or
comments regarding the
determination of the sample
size.
• Record here any additional
information on the sites
selected for the audit and
dates of audit.
• If relevant, record here a
justification for the sample size
selected.
Sampling description (Section 16)
16. Sampling description
Guidance
The auditor can record here additional observations or comments regarding the determination of the sample size.
Record here any additional information on the sites selected for the audit and dates of audit.
If relevant, record here a justification for the sample size selected.
Note if the group has been stratified and if this impacts sampling (refer to BB4)
PROVIDE IN FREE TEXT
• The audit team’s assessment of the competency and impartiality of the
group entity to operate a group certification scheme.
• The audit team’s perception of the competency of the internal auditors to
undertake internal audits as part of a group certification scheme
• The audit team’s findings compared with the findings made by the group
entity
• This can be recorded as free text.
Audit team commentary (Section 17)
• This section should be completed by the auditor at the end of each audit (initial,
surveillance and re-certification).
• Complete Table B4 first (see example in presentation on the Single/Multi-site
Checklist)
• Use the result in table B5 to determine the surveillance frequency.
Important: At minimum, the audit frequency must be annual for Group CoC
(reduced surveillance is not permitted, see BB3.2.1)
• Only one surveillance frequency on table B5 is possible. Where there is a score
between 50 and 55 the auditor can choose the most appropriate frequency.
Audit frequency (Section 18)
50 or more Enhanced Surveillance On-site once each 6 months0
0 to 55 Standard SurveillanceOn-site once each 12
months 0
Decision ---
• Record here all non-conformities raised at group entity and site level and any
observations.
• All non-conformities should be recorded
• Guidance is provided on the type of non-conformities at group entity and site level
Non-conformities (Section 19)
Date
25/09/2013
25/09/2013
Number Clause Description of non-conformity / Observation
Group Entity / Site
(enter Group Entity or site
name)
Grade (minor/ major/
critical /observation)To address by date Corrective action
1
CoC BD4.2.1/
BD4.2.2/
BD4.2.3
No contract or communication of the MSC expectations/ standards to the
subcontractor.
Minor
26/10/2013
sub contractor agreement formed and provided to
subcontractors - copy attached
2 ---
3 ---
Auditor Richard McDonald
Signature
OrganisationAlex Stone
This section is to be completed by the CABs decision making entity after each
audit.
Certification decision (Section 20)
Date
Certificate valid ---
CAB Decision Making Entity Name/Surname
Observation (not mandatory)
Annex A Subcontractors Table
• Complete this table if there are subcontractors used to handle any
certified products.
Annex B Non Conformities from previous audit
• Any non-conformity from a previous audit that has not been closed off
must be recorded again as an audit non-conformity.
Annex C MSC Purchases
• The use of this table is non-mandatory, but is recommended to help give
the auditor a full picture of all MSC products handled between audits.
Annexes to Group Checklist
Questions ?
4. Example of FAQ
Q: Where can I find the checklist?
A: It is on the MSC webpage at this link:
http://www.msc.org/documents/scheme-documents/forms-and-templates
Q: How many checklists are there?
A: Two. One for single site/multi-site CoC audits and on for group CoC audits
Q: Can certificate holders get the checklist?
A: Yes. The checklist is a public document and can be downloaded by
clients and used to prepare for audits
Audit Checklist FAQs
Q: Is the checklist in English only?
A: No. Translations will be available in German, French, Spanish, Mandarin
and Japanese
Q: When does the new version of the checklist become effective for
CABs to use?
A: On the 31st of March 2014
Q: What is the deadline by which CABs must be using the MSC audit
checklist for all CoC audits?
A: By the 31st of March 2015
Audit Checklist FAQs
Q:How should I record extra detail of scope in the checklist e.g.
product form?
A: At the moment this can be placed in company description (free text), but
a free text field will be added to the scope tab in the next release (Note- this
level of detail for “scope” is not required under v1.4).
Q: Can we use single checklist for the individual sites of a group
entity?
A: No, the single/multisite checklist is geared towards these types of
certificate holder only. For example the Group checklist’s Questions tab
includes details for groups and group sites only, which are not in the single/
multisite version. The question tab in the group checklist is laid out so that
you can highlight if there are details relating to the group entity or the sites.
Audit Checklist FAQs
Q: Can an “electronic signature” also just be the client representative
typing their name in the box (rather than providing a scanned version
of a signature)?
A: Yes, it is accepted that a typed name is equivalent to a physical
signature, as per the guidance.
Q: If there is a tab that is not relevant for a particular client, should we
delete the tab?
A: Although the checklists are designed to be flexible to meet your needs,
and can be edited as you need, it is recommended that rather than deleting,
they are hidden by right clicking on them and selecting ‘Hide’.
Audit Checklist FAQs
5. Questions and answers
• We have about 30 minutes to take your questions and
give answers
• In case your question has not been answered or you have
queries at a later date please contact us
• We appreciate your feedback on use - please share your
best practice of use and tips
Questions and Answers
6. Conclusions and summing up
• The MSC will update this checklist when new requirements are issued.
• The MSC may revise this checklist and will communicate when a new
version is available.
• The most recent version can always be found on the MSC website.
• CABs and auditors can provide feedback on the checklist to:
• We welcome your questions at any time, get in touch at
Wrap up
www.msc.org
Please call / email the product integrity team if
you have any further questions..
Thank you for listening