PRESENTATION NAME

MSM 620 Assignment 4.3Bellevue UniversityBrett M. Johnson

The Learning OrganizationDuring the last few weeks, I had the chance to talk about my organization, and its ability to learn with the director of my division. The following slides detail this conversation.

Question OneWhat can you tell me about learning in our organization, from past, present, and future perspectives?

The PastIn the past, associates learned by doing.Strengths involved were related to individuals learning and growing with the company. It also provides an intangible edge within the market.Weaknesses include the inherent weaknesses associated with learning in this manner (e.g. sink or swim philosophy leads to higher turnover and error ratio).

The PresentStill use some facets of the sink or swim philosophy, as employees are expected to support elections on site, regardless of individual role in company.The organization now uses professional trainers that are out in the field learning firsthand.Internally, these trainers pass along their knowledge to individuals via regular training sessions.

The FutureUtilize technical innovations such as Computer Based Training (CBT)Focus on maintaining talent poolIncreased focus on hiring (how we hire) and positioning of new employees

Question TwoWhat are some of the corporate goals for learning? In other words, what does our organization intend to do to become more successful as a learning organization?

GoalsBecome more adaptive to the changing market.Become more diverse in both products and services.Rely on internal outside the box thinking from associates to help fuel new ideas for revenue and organizational growth

Question ThreeDuring the first week of the course, I learned that our OCI was INTP. Essentially, this indicates the organization is introverted, intuitive, thinking, and perceiving. In comparing my MBTI to this information, I then found that my personality and that of the character of the organization are very much in line. Now having been with the company for 12 years, I would surmise that this is more coincidence than anything else. That said however, would you, or other members of management be more receptive to hiring individuals based upon their MBTI scores and how they gel with the companys character?

OCI and My OrganizationSuggest the utilization of MBTI instruments or similar tools going forwardContinue to enhance and grow the human resources department to be able to meet the needs of the organization

Question FourIn line with my previous question, as we grow as a company, how does management intend to maintain employee passion with our progressive growth and natural organizational changes?

Maintaining PassionMoving away from viewing employees as expendableEnsuring employees want to work for our organization

ExamplesAdoption of the Oz Principle and the philosophy of personal accountabilityIncreasing and diversifying talent in the management pool, as well as instituting mentorship programs.Enhanced focus on two-way communication between management and employees.

Question FiveIm glad you brought up the topic of talent loss, as this is an area of concern for many organizations. Weve discussed this in class as a matter of fact, and I would like to hear more about how management intends to stave off a knowledge loss crisis?

Avoiding Knowledge Loss CrisesRemoval of managers who see employees as expendableViewing employees as resources for the company rather than a detriment to the bottom linePromoting and mentoring from within as a means to increase employee passion and job satisfaction

Question SixMy final question relates to how you feel about an organizations ability to learn without the full support of its leader. In other words, do you think that our company can become a learning organization without the full support of our top managers?

Learning Organizations and LeadershipPersonal accountability does not stop with employees; it extends to managementDisciplined leadership is the only way to maintain a our growthEnsuring communication equality and trust between management and the employee

Questions?Based on your understanding, do you believe this interview is representative of a learning organization?