MSOM (Manufacturing and Service Operations Management ... · MSOM (Manufacturing and Service...

MSOM (Manufacturing and

Service Operations

Management) Conference

SINGAPORE

JUNE 30 – JULY 2, 2019

Marina Bay Sands

Convention Centre

MSOM CONFERENCE PROGRAM

07:30 – 15:00 RegistrationMarina Bay Sands Convention Centre,

Level 4

08:30 – 10:00 Session E and Practice Competition 1 Melati Junior, Orchid Junior, Orchid

10:00 – 10:15 Coffee Break Orchid Junior Ballroom Bayview Foyer

10:15 – 11:15 Welcome and Plenary Speech Orchid Main Ballroom

11:30 – 13:00 Session F and Practice Competition 2 Melati Junior, Orchid Junior, Orchid

12:30 – 14:00 Buffet Lunch Melati Main Ballroom

14:00 – 15:30 Session G Melati Junior, Orchid Junior, Orchid

15:30 – 16:00 Coffee Break and Poster Session 1Orchid Junior Ballroom Bayview Foyer,

Melati Main Ballroom

16:00 – 17:30 Session H Melati Junior, Orchid Junior, Orchid

18:00 – 19:30 MSOM Business Meeting†‡ Flower Field Hall at Gardens By The Bay

19:30 – 23:00 Gala Dinner†‡ Flower Field Hall at Gardens By The Bay

Schedule

Monday July 1st, 2019

Tuesday July 2nd, 2019

08:00 – 12:00 RegistrationMarina Bay Sands Convention Centre,

Level 4

08:30 – 10:00 Session I Melati Junior, Orchid Junior, Orchid

10:00 – 10:30 Coffee Break Orchid Junior Ballroom Bayview Foyer

10:30 – 12:00 Session J Melati Junior, Orchid Junior, Orchid

12:00 – 14:00 Buffet Lunch Melati Main Ballroom

14:00 – 15:30 Session K Melati Junior, Orchid Junior, Orchid

15:30 – 16:00 Coffee Break and Poster Session 2Orchid Junior Ballroom Bayview Foyer,

Melati Main Ballroom

16:00 – 17:30 Session L Melati Junior, Orchid Junior, Orchid

† There will be a free shuttle service (4:30 - 7:30pm, every 10-15 minutes) between the Convention

Centre and the Flower Field Hall.

‡ Please bring along both your conference lanyard and flower dome wrist tag to the Gardens By The

Bay to access the flower dome. Note that participants without either will be denied entry.

Data Analytics in Logistics & Supply Chain Management

SESSION E01 Predicting with Proxies: Transfer Learning in High Dimension

Orchid Ballroom 4302 Hamsa Bastani

Interpretable Optimal Stopping

Session chair: Florin Ciocan, Velibor Misic

Heletje van Staden Data-driven optimal policies for opportunistic maintenance of partially observable systems

Managing public-private partnerships for the development of drugs for neglected diseases Heletje van Staden, Nishant Mishra, Lisa Maillart

Logistics & Supply Chain Management

SESSION E02 Projected Inventory Level Policies for Lost Sales Inventory Systems

Orchid Ballroom 4303 Willem van Jaarsveld, Joachim Arts

The supermodularity in two-stage distributionally robust optimization

Session chair: Daniel Zhuoyu Long, Jin Qi, Aiqi Zhang

Louis Chen Distributionally Robust Optimal Omnichannel Stocking Decisions in Quick Fulfillment Systems

Louis Chen, Hanzhang Qin, David Simchi-Levi, Huan Xu, Zirun Zhang

Healthcare Operations Management

SESSION E03 A Clustered Overflow Configuration of Inpatient Beds in Hospitals

Orchid Junior Ballroom 4212 Navid Izady, Israa Mohamed

Spillover Effect of Finnish Elderly Care Act

Session chair: Halminen Olli, Linna Miika, Keppo Jussi

Gonzalo Romero Cherry-picking and its Negative Effect on System Service Level Evidence from a Radiology Workflow Platform

Timothy Chan, Saman Lagzi, Gonzalo Romero

Revenue Management & Market Analytics

SESSION E04 Adaptive Sequential Experiments with Unknown Information Flows

Orchid Junior Ballroom 4312 Yonatan Gur, Ahmadreza Momeni

Multinomial Logit Contextual Bandits

Session chair: Min-hwan Oh, Garud Iyengar

Sun Zeyu Assortment Problems with Static Substitution Under MDM

Sun Zeyu, Selin Damla Ahipasaoglu, Bikramjit Das

Service Operations

SESSION E05 Co-opetition in Service Clusters with Waiting-Area Entertainment

Orchid Ballroom 4201 Xuchuan Yuan, Tinglong Dai, Lucy Gongtao Chen, Srinagesh Gavirneni

Optimal Service System Design with Flexible Servers and Priority Customers

Session chair: David Chen, Ruoran Chen, Rowan Wang, Xuan Wang

Andre Calmon Operations Management Challenges in a “Cloud Factory”: Distributed Manufacturing of Handmade Goods in Kenya

Victor Araman, Andre Calmon, Anton Ovchinnikov

Service Operations

SESSION E06 On-demand Service Pooling with Collective Dynamic Pricing

Orchid Ballroom 4202 Mustafa Dogan, Alexandre Jacquillat

Which Customers are more Valuable in Dynamic Pricing Situations?

Session chair: Anton Ovchinnikov, Jue Wang

Sarkar Koushiki Pricing and Prioritizing Differentiated Services when Customers Learn Socially

Sarkar Koushiki, Allon Gad, Bassamboo Achal

Smart City Operations

SESSION E07 Milestone-based Supply Chain Finance: The Value of Information

Orchid Ballroom 4301 Hau L. Lee, Christopher S. Tang, S. Alex Yang, Yuxuan Zhang

Returns, Rebates and Restocking Fee

Session chair: Rachel Chen

Shih-Fen Cheng Tragedy of the Ride-Hailing

Shih-Fen Cheng, Ming Hu, Jussi Keppo

MSOM CONFERENCE Day 1 | SESSIONS E – July 1st, 8:30 AM - 10:00 AM

Sustainable & Socially Responsible Operations

SESSION E08 Relative Performance Transparency: Effects on Sustainable Choices

Orchid Ballroom 4203 Ryan W. Buell, Shwetha Mariadassou, Yanchong Zheng

On the Effectiveness of Command-and-Control Policies in Reducing Emissions in Liner Shipping

Session chair: Afshin Mansouri, Ozlem Ergun

Xiaomeng Guo Effect of Consumer Awareness on Corporate Social Responsibility Under Asymmetric Information

Xiaomeng Guo, Guang Xiao, Fuqiang Zhang

Behavioral Operations Management

SESSION E09 Making the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption

Orchid Junior Ballroom 4211 Sezer Ulku

Do Performance Nudges Work A Field Experiment in India

Session chair: Vivek Choudhary, Masha Shunko, Serguei Netessine

Ruiting Zuo Why are Minimum Order Quantity Contracts Popular in Practice? A behavioral investigation

Özge Tüncel, Niyazi Taneri, Sameer Hasija

Dynamic Contracting in Worker-Manager-Owner Relationship

Jussi keppo, Nizar Touzi, Ruiting Zuo

Finance Operations Interface

SESSION E10 Sharing-Value-at-Risk-under-Ambiguous-Distribution

Melati Junior Ballroon 4011 Zhi Chen, Weijun Xie

Blockchain-Driven Deep-Tier Supply Chain Finance

Lingxiu Dong, Yunzhe Qiu, Fasheng Xu

Manufacturer-Orchestrated Financing under Bank Capital Regulation

Session chair: Yuxuan Zhang, Simin Huang, S. Alex Yang

Gerry Tsoukalas Blockchain and the Value of Operational Transparency for Supply Chain Finance

Jiri Chod, Nikos Trichakis, Gerry Tsoukalas, Henry Aspegren, Mark Weber

Sharing Economy

SESSION E11 Revenue Sharing and Subscription Platforms for Digital Content Distribution

Melati Junior Ballroon 4111 Zhenhuan Lei, Robert Swinney

We Are on the Way: Analysis of On-Demand Ride-Hailing Systems

Session chair: Guiyun Feng

Hanwei Li Estimating and Optimizing the Impact of Photo Assortment in Sharing Economy

Hanwei Li, David Simchi-Levi, Michelle X. Wu, Weiming Zhu

Practice Competition 1

SESSION E12 Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning

Orchid Junior Ballroom 4311 Yael Grushka-Cockayne, Xiaojia Guo and Bert De Reyck

Detecting Customer Trends for Optimal Promotion Targeting

Georgia Perakis, Lennart Baardman, Setareh Borjian- Boroujeni, Tamar Cohen-Hillel, Kiran Panchamgam

Disclosing Product Availability in Online Retail

Ruomeng Cui, Laura Wagner and Eduard Calvo


SESSION F01 Blockchain Adoption for Traceability in Food Supply Chain Networks

Orchid Ballroom 4302 Lingxiu Dong, Puping Jiang, Fasheng Xu

Impacts of Supplier Enforced Cross-licensing in a Supply Chain

Session chair: Jingqi Wang, Tingliang Huang

Enver Yücesan Accurate Response in Agricultural Supply Chains

Prithveesha G. Bhashkara, Çerağ Pinçe, Enver Yücesan


SESSION F02 FulFillment by Platform and Upstream Market Power

Orchid Ballroom 4303 Amandeep Singh, Jiding Zhang, Chen Jin, Senthil Veeraraghavan

Drug shortages and paths to capacity creation

Session chair: H. Sebastian Heese, Eda Kemahlioglu-Ziya

Yimin Yu Managing Multi-Echelon Supply Chains with Guaranteed Service and Expediting

Xiaobei Shen; Yimin Yu;Jing-Sheng Song


SESSION F03 An Operational Framework for the Adoption and Integration of New Diagnostic Tests into Emergency Department Workflow

Orchid Junior Ballroom 4212 Jonathan Helm, Pengyi Shi, Seb Heese, Alice Mitchell

Low-Acuity Patients Delay High-Acuity Patients in an Emergency Department

Session chair: Danqi Luo, Sara Kwasnick, Mohsen Bayati, Erica Plambeck

Shuai Hao Routing Under Congestion: An Empirical Study of Triage Drift in Emergency Departments

Shuai Hao, Yuqian Xu, Zhankun Sun


SESSION F04 Overbooking with Endogenous Demand

Orchid Junior Ballroom 4312 Jingxing (Rowena) Gan, Noah Gans, Gerry Tsoukalas

Personalized Dynamic Pricing with Machine Learning

Session chair: Gah-Yi Ban, N. Bora Keskin

Wenjia B Optimal Sales Policies for a Virtual Assistant

Wenjia Ba, Haim Mendelson, Mingxi Zhu

Service Operations

SESSION F05 On the Benefit of Privatization in a Mixed Duopoly Service System

Orchid Ballroom 4201 Wenhui Zhou, Weixiang Huang, Pengfei Guo, Vernon Hsu

Sizing flexible resources in large-scale service systems

Session chair: Jinsheng Chen, Jing Dong

Zhankun Sun When to Triage in Service Systems with Hidden Customer Class Identities?

Zhankun Sun, Nilay Argon, Serhan Ziya

Service Operations

SESSION F06 A Pricing Framework For The Mobility Marketplace

Orchid Ballroom 4202 Siddhartha Banerjee, Ragavendran Gopalakrishnan, Chamsi Hssaine, Samitha Samaranayake

Signaling Quality with Return Insurance: Theory and Empirical Evidence

Session chair: Chong Zhang, Man Yu, Jian Chen

Xiaoshan Peng Managing Time-varying Arrivals in Service Systems: A Dual Approach

Xiaoshan Peng


SESSION F07 Digital Twin for Next Generation Warehouse

Orchid Ballroom 4301 Loo Hay Lee, Ek Peng Chew, Yuan Wang

Slugging: Casual Carpooling for Urban Transit

Session chair: Shiliang Cui, Kaili Li, Luyi Yang, Jinting Wang

Sam Kirshner Intelligent Transportation of Hazardous Materials

Sam Kirshner, Yenni Tim, Shan-Ling Pan, Jingyuan Wang, Junjie Wu

MSOM CONFERENCE Day 1 | SESSIONS F – July 1st, 11:30 AM - 13:00 PM


SESSION F08 Network Structures and Sustainability of Joint Liability Contracts: Authoritarian vs Egalitarian Networks

Orchid Ballroom 4203 Bahar Rezaei

Where Should I Sell? Optimal Market Selection for Farmers in an Agricultural Network

Session chair: Retsef Levi, Somya Singhvi, Yanchong (Karen) Zheng

Metin Cakanyildirim Harvesters Induce Higher Prices that Induce More Harvesters

Fariba Farajbakhsh, Metin Cakanyildirim


SESSION F09 Does Feedback Make You Try Less Hard? A Study of Automotive Telematics

Orchid Junior Ballroom 4211 Vivek Choudhary, Masha Shunko, Serguei Netessine

How Computers Induce Truthful Forecast Sharing

Session chair: Michael Becker-Peth, Josef Packowski, Niels Winkler, Philipp Scheufens

Ramesh Roshan Das Guru What Makes Product Defects Toxic? The Role of Attributions and Severity Perceptions.

Ramesh Roshan Das Guru, Marcel Paulssen


SESSION F10 Supply Chains Involving a Mean-Variance-Skewness-Kurtosis Newsvendor: Analysis and Coordination

Melati Junior Ballroon 4011 Juzhi Zhang; Suresh P. Sethi; Tsan-Ming Choi; T.C.E. Cheng

Do Suppliers Benefit from Selling to High Inventory Turnover Retailers?

Session chair: Cheuk Kwong Fok, Jeong Bon Kim, Liming Liu, Junbo Wang

Javad Nasiry Investment Valuations and Falling Cost of Information

Jussi Keppo, Tan Hong Ming

Inventory management under financial constraints: The effect of the 2008 financial crisis

Javad Nasiry, Fatemeh Kazempourlong, Razieh Zahedi

Sharing Economy

SESSION F11 Are Contests Effective for Online Labor Markets?

Melati Junior Ballroon 4111 Jason Chan, Jiahui Mo, Nila Zhang

Ride-hailing Platforms: Competition and Autonomous Vehicles

Session chair: Auyon Siddiq, Terry Taylor

Satyanath Bhat Double Dipping of Two-Sided Platform Economy

Satyanath Bhat, Jussi Keppo, Chung Piaw Teo

Practice Competition 2

SESSION F12 Data-Driven Optimization for Commodity Procurement under Price Uncertainty

Orchid Junior Ballroom 4311 Christian Mandl, Stefan Minner

Pricing for heterogeneous products: analytics for ticket reselling

Georgia Perakis, Michael Alley, Max Biggs, Rim Harris, Charles Herrmann, Michael Li

Understanding the Value of Fulfilment Flexibility in an Online Retailing Environment

Yehua Wei, Levi DeValve, Di Wu and Rong Yuan


SESSION G01 To Brush or Not to Brush: Product Rankings, Customer Search, and Fake Orders

Orchid Ballroom 4302 Chen Jin, Luyi Yang, Kartik Hosanagar

The Commitment Conundrum of Inventory Sharing

Session chair: Shan Li, Kay-Yut Chen

Can Zhang Perishable inventory sharing in a two-location system

Can Zhang, Turgay Ayer, Chelsea C. White


SESSION G02 To Bribe or not to Bribe in a Procurement Auction under Disparate Corruption Pressure

Orchid Ballroom 4303 Xiaoshuai Fan, Ying-ju Chen, Christopher S. Tang

Collaborating Online and Brick & Mortar Retailers: Returns and Induced Store Traffic Implications

Session chair: Tolga Aydinliyim, Maryam Mahdikhani, Monire Jalili

Omar El Housni On the Power of Affine Policies for Capacity Planning under Demand Uncertainty

Omar El Housni, Vineet Goyal


SESSION G03 Optimal Stopping for Medical Treatment with Forecast Information

Orchid Junior Ballroom 4212 Guang Cheng, Jingui Xie, Zhichao Zheng

On Optimizing Bolus Insulin Shots for Type 1 Diabetic Patients

Session chair: Sharon Huang, Assaf Zeevi

Yue Hu Optimal Scheduling of Proactive Care with Patient Deterioration

Yue Hu, Carri Chan, Jing Dong


SESSION G04 A new approach to high-dimensional online decision-making

Orchid Junior Ballroom 4312 Yilun Chen, David Goldberg

Observed Choices and Unobserved Talents in Online Labor Markets

Session chair: Elena Belavina, Karan Girotra, Ken Moon, Jiding Zhang

Yang Li Service under Technology: Operational Challenges and Remedies of Omni-Channel Systems

Opher Baron, Xiaole Chen, Yang Li

Service Operations

SESSION G05 Planning-as-a-Service in Supply Chains

Orchid Ballroom 4201 Bo Li, Antonio Arreola-Risa

Exploiting Hidden Convexity for Optimal Flow Control in Queueing Networks

Session chair: Chaithanya BANDI, Gar Goei LOKE

Gar Goei LOKE Near Optimal Control of Ride-Hailing Platforms via Mirror Backpressure

Pengyu Qian, Yash Kanoria

Service Operations

SESSION G06 A Model of Queue-Scalping

Orchid Ballroom 4202 Luyi Yang, Shiliang Cui

The Power of Two in Queue Scheduling

Session chair: Yan Chen, Jing Dong

Nick Arnosti k-Ticket Lotteries: Insights from Alaska

Nick Arnosti, Tim Randolph


SESSION G07 Peer-to-Peer Crowdshipping as an Omnichannel Retail Strategy

Orchid Ballroom 4301 Ho-Yin Mak

A Smart Solution to Rush Hour Traffic Congestion: Effects Dockless Bike-Sharing Entry on Ride-Sharing

Session chair: Juan Qin, Stephanie Lee, Yong Tan

Chung Piaw Teo Locker Alliance: A Solution to the Last Mile problem in Singapore

Chung Piaw Teo

MSOM CONFERENCE Day 1 | SESSIONS G – July 1st, 2:00 PM - 3:30 PM


SESSION G08 Does blockchain facilitate responsible sourcing: Case of supply chain of diamonds?

Orchid Ballroom 4203 Dmitrii Sumkin, Sameer Hasija, Serguei Netessine

Social Responsibility Auditing in Supply Chain Networks

Session chair: Han Zhang, Goker Aydin, Rodney P. Parker

Mahsa Boroushaki How are firms adopting and implementing environmental sustainability practices in their supply chains?

Mahsa Boroushaki, Tava Olsen


SESSION G09 Consumer Trust in Social Responsibility Disclosure: The Role of Supply Chain Visibility

Orchid Junior Ballroom 4211 Tim Kraft, Leon Valdes, Yanchong Zheng

Voluntary Disclosure and Endogenous Matching in Supply Chains: Theory and Experiments

Session chair: Andrew Davis, Kyle Hyndman

Cuihong Li A Study of Operational Transparency with Reputation Effect

Ryan Buell, Laurens Debo, Cuihong Li


SESSION G10 Structured Data-Driven Operating Policies for Commodity Storage

Melati Junior Ballroon 4011 Christian Mandl, Selvaprabu Nadarajah, Stefan Minner, Srinagesh Gavirneni

Platform Tokenomics: Can Blockchain Alleviate Moral Hazard in Two-sided Marketplaces?

Session chair: Jiri Chod, Nikolaos Trichakis, S. Alex Yang

Youngsoo Kim Operational Risk Management: Optimal Inspection Policy

Youngsoo Kim, Yuqian Xu

Sharing Economy

SESSION G11 User Privacy in Platforms

Melati Junior Ballroon 4111 Itay P. Fainmesser, Andrea Galeotti, Ruslan Momot

Mergers between on-demand service platforms: The impact on consumer surplus and labor welfare

Session chair: Xiaogang Lin, Tao Lu, Xin Wang

Swaminathan Rammohan Alternative Pricing Mechanism for Online Aggregator Taxi Services

Swaminathan Rammohan, Rahul R Marathe, Nandan Sudarsanam


SESSION G12 Market Segmentation with Private Information: When Firms Compete for Fairness-Sensitive Customers

Orchid Junior Ballroom 4311 Runyu Tang, Yiwei Li, Buqu Gao

Cost-Effectiveness of Predictive Policing Under Repeat Crime Victimization

Session chair: Patrick Zöchbauer, Stefan Feuerriegel

Tobias Brandt Aligning Prediction and Decision Quality in Smart City Operations - Insights from Predictive Policing

Oliver Dlugosch, Tobias Brandt, Maytal Saar-Tsechansky, Dirk Neumann


SESSION H01 Cost auditing in profit sharing contracts

Orchid Ballroom 4302 Wanshan Zhu, Xiaomin Du, Zhengping Wu

The Effect of Multi-Channel and Omni-Channel Retailing on Physical Stores

Session chair: Fei Gao, Shiliang Cui, Vishal Agrawal

Xin FANG Product Description and Consumer Reviews in Omni-channel Retailing

Qiyuan DENG, Xin FANG, Yun Fong LIM


SESSION H02 Optimal Policies and Heuristics To Match Supply With Demand For Online Retailing

Orchid Ballroom 4303 Yun Fong LIM, Fang LIU

Strategic Stockpiling in the Presence of Waste Cost

Session chair: Nicole Perez Becker, Benny Mantin

Long He Product Sourcing and Distribution Strategies under Supply Disruption and Recall Risks

Long He, Ying Rong, and Zuo-Jun Max Shen


SESSION H03 Blood Inventory Management with Stochastic Supply and Demand

Orchid Junior Ballroom 4212 Juan Senga, Geoffrey Chua

Design of Incentive Programs for Optimal Medication Adherence

Session chair: Sze-chuan Suen, Diana M. Negoescu, Joel Goh

Nadia Lahrichi An integrated learning and optimization approach to reduce cancellations in the opertaing room

Arnaud Augustin, Philippe Jouvet, Nadia Lahrichi, Andrea Lodi, Louis-Martin Rousseau


SESSION H04 Thompson Sampling for Online Personalized Assortment Optimization Problems with Multinomial Logit Choice Models

Orchid Junior Ballroom 4312 Wang Chi Cheung, David Simchi-Levi

The Generalized Stochastic Preference Choice Model

Session chair: Gerardo Berbeglia

Zhenyu Hu Are Markets with Loss-Averse Consumers more Sensitive to Losses

Zhenyu Hu, Javad Nasiry

Service Operations

SESSION H05 Sharing of Durable Goods: Business Models for Original Equipment Manufacturers

Orchid Ballroom 4201 Philippe Blaettchen, Sameer Hasija, Niyazi Taneri

Pricing Strategy and Collusion in a Market with Delay Sensitivity

Session chair: Noam Shamir

Anant Balakrishnan Delivery Pricing Strategies in Retail Competition

Anant Balakrishnan, Chinmoy Mohapatra, Shankar Sundaresan

Service Operations

SESSION H06 Optimal Contact Center Staffing and Scheduling with Machine Learning

Orchid Ballroom 4202 Siqiao Li, Qingchen Wang, Ger Koole

Operational Perils and Benefits of Free Trials in Large Scale Service Systems

Session chair: Yasar Levent Kocaga, Chihoon Lee

Chaithanya Bandi Design and Control of Service Systems for Stability

Chaithanya Bandi


SESSION H07 PEER-TO-PEER PLATFORM BUSINESS MODELS: LITERATURE REVIEW, INTEGRATION AND RESEARCH DIRECTIONS

Orchid Ballroom 4301 Jochen Wirtz, Stephanie Liu, Helen Chun, Kevin Kam Fung So, Makarand Mody

Sharing the Last Mile: Business Models and Coordination Mechanisms for Flexible and Green Last Mile Deliveries

Session chair: Pirmin Fontaine, Stefan Minner, Maximilian Schiffer

S. Viswanathan Encouraging People to Drive Less: Experimental Evidence Based on Varying Fixed Costs and Variable Costs

Yan Wang, Krishna Savani, S. Viswanathan

MSOM CONFERENCE Day 1 | SESSIONS H – July 1st, 4:00 PM - 5:30 PM


SESSION H08 Renewable Energy Producers in Future Smart Grids

Orchid Ballroom 4203 Yashar Ghiassi-Farrokhfal, Rodrigo Belo, Mohammad-Reza Hesamzadeh

Meeting Corporate Renewable Power Targets

Session chair: Danial Mohseni Taheri, Selvaprabu Nadarajah, Alessio Trivella

Amrita Kundu After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda

Amrita Kundu, Kamalini Ramdas


SESSION H09 A Behavioral Analysis on the Use of an Intermediary in Manufacturing Outsourcing

Orchid Junior Ballroom 4211 Qiong Chen, Aleda Roth, Gulru Ozkan-Seely, Fred Switzer

Misconducts in Organizations

Session chair: Jussi Keppo, Minglong Zhou, Esa Jokivuolle

Wedad Elmaghraby Ordering decisions in the presence of retail promotions

H. Niles Perera, Behnam Fahimnia, Mohsen Reisi, Elliot Bendoly

Using the Structure of Cash Flows to Decrease Ambiguity Aversion and Increase Retailer New Product Preferences

Anna Devlin, Wedad Elmaghraby, Rebecca Hamilton


SESSION H10 Optimal Financial Hedging of Exchange Rates Under Operational Flexibility: A Polymatroid Theory Approach

Melati Junior Ballroon 4011 Sameer Hasija, Harry Groenevelt

Strategic Information Revelation under Financial Constraint and Market Competition

Session chair: Xinyi Zhao, Guoming Lai, Wenqiang Xiao

Ruijie Zhang How should a SME manage its inventory and financing strategy?

Ruijie Zhang, Zhenzhen Yan, Yuanguang Zhong

Sharing Economy

SESSION H11 Quality Signaling through Crowdfunding Pricing

Melati Junior Ballroon 4111 Ehsan Bolandifar, Zhong Chen, Panos Kouvelis, Weihua Zhou

Surge Pricing and Two-Sided Temporal Responses in Ride-Hailing

Session chair: Bin Hu, Ming Hu, Han Zhu

Ashish Kabra On Increasing the Buyer-Seller Matching Rate in Highly Heterogeneous Marketplaces

Ashish Kabra, Qingchen Wang


SESSION H12 A Novel Metapopulation Network Approach for Epidemic Control and Prevention

Orchid Junior Ballroom 4311 Jason Nguyen, Yenni Tim, Shan Pan, Jingyuan Wang, Junjie Wu

Robust Queueing Inference Engine

Session chair: Chaithanya Bandi, Alexej Proskynitopoulos

Owen Q. Wu Charging Electric Vehicles under Heterogeneous Customer Preferences

Owen Q. Wu, Safak Yucel, Yangfang (Helen) Zhou


SESSION I01 Inventory Allocation with Demand Learning for Seasonal Goods

Orchid Ballroom 4302 Mila Nambiar, David Simchi-Levi, He Wang

Managing Delivery Slots in E-Commerce Delivery Through Incentives

Session chair: Albert Vinsensius, Yuan Wang, Ek Peng Chew, Loo Hay Lee

Peng WANG Optimal Service Level in Capacitated Facility Location Problem

Yunhui Lin, Yuan Wang, Loo Hay Lee, Ek Peng Chew

Managing Flexible Workers on Discrete Stations with Stochastic Work Times: Learning is not always good

Yun Fong LIM, Peng WANG


SESSION I02 Evaluation of a standing order policy with emergency shipments from a supplier's perspective

Orchid Ballroom 4303 Christina Imdahl, William Schmidt, Kai Hoberg

Estimating Demand in the Absence of Sales and Inventory Information in Unorganized Retail Sector

Session chair: Sarang Deo, Sripad Devalkar, Aditya Jain, Naireet Ghosh

Alexandros Pasparakis Collaborative order picking with pick-support AGVs

Alexandros Pasparakis, Jelle de Vries, René de Koster


SESSION I03 Improving Patient Flow in Emergency Departments via Hospital Bed Requests at Triage

Orchid Junior Ballroom 4212 Wanyi Chen, Nilay Tanik Argon, Tommy Bohrmann, Benjamin Linthicum, Kenny Lopiano, Abhi Mehrotra, Debbie Travers, Serhan Ziya

Non-Urgent Visits at Emergency Departments: Patients' Choice and Hospital Interventions

Session chair: Shrutivandana Sharma, Ying Xu, Manu Kumar Gupta, Ravi Kumar, Costas Courcoubetis

Opher Baron Priority, Capacity Rationing, and Ambulance Diversion in Emergency Departments

Jianfu Wang, Opher Baron, Tianshu Lu


SESSION I04 Recommender Systems on Platforms

Orchid Junior Ballroom 4312 Xuan Wang, Dennis Zhang, Renyu Zhang

Optimal Pricing with Provider-Client Relationship Building: Theoretical Results and Practical Implications

Session chair: Xiangyu Zhang, Aly Megahed, Peter Frazier

Hayri Alper Arslan Football Ticket Pricing for Multiple Sales Channels with Heterogeneous Customers

Ovunc Yilmaz, Hayri Alper Arslan, Ruxian Wang, Rob Easley

Service Operations

SESSION I05 On designing a socially-optimal expedited service when customers have heterogeneous usage rates

Orchid Ballroom 4201 Ricky Roet-Green, Aditya Shetty

Robust Vehicle Allocation with Uncertain Covariates

Session chair: Zhaowei Hao, Long He, Zhenyu Hu, Jun Jiang

Tamara Bigler A binary linear programming model for assigning customers to direct marketing activities of a telecommunications provider

Tamara Bigler, Philipp Baumann

Service Operations

SESSION I06 Detecting Customer Trends for Optimal Promotion Targeting

Orchid Ballroom 4202 Lennart Baardman, Setareh Borjian Boroujeni, Tamar Cohen-Hillel, Kiran Panchamgam, Georgia Perakis

The Impact of the Gig-Economy on Financial Hardship among Low Income Families

Session chair: Kaitlin M. Daniels, Michal Grinstein-Weiss

Melvin Drent Expediting in Two-Echelon Spare Parts Inventory Systems

Melvin Drent, Joachim Arts

MSOM CONFERENCE Day 2 | SESSIONS I – July 2nd, 8:30 AM-10:00 AM


SESSION I07 The Value of “Being Fast”: Evidence from an On-Demand Meal Delivery Platform

Orchid Ballroom 4301 Christopher S. Tang, Liu Ming, Ying Rong, Huan Zheng, Wenzheng Mao

Urban Consolidation Center or Peer-to-Peer Platform? The Solution to Urban Last-Mile Delivery

Session chair: Qiyuan DENG, Xin FANG, Yun Fong LIM

Ayman Abdelwahed Enabling Sustainable Public Transport Operations in Smart Cities

Ayman Abdelwahed, Pieter L van den Berg, Tobias Brandt, Wolfgang Ketter


SESSION I08 Commercial Used Apparel Collection Operations

Orchid Ballroom 4203 Ya-Jun Cai, Tsan-Ming Choi, Ting Zhang

Integrated Optimization of Fertilizer Application, Cultivation and Harvesting

Session chair: Lusheng Shao, Helen Yangfang Zhou, Onur Boyabatli

Duo Shi Food Safety Audits in the Developing Economies: Centralization vs. Decentralization

Lingxiu Dong, Iva Rashkova, Duo Shi


SESSION I09 Monitoring or Disclosure? The Role of Observability in Collaborative Projects

Orchid Ballroom 4304 Ruth Beer, Anyan Qi

Learning Manipulation: Belief Distortion through Dissemination

Session chair: Jussi Keppo, Michael Kim, Xinyuan Zhang

Wenxin Xu Multi-channel Retailing with Fairness Concern

Wenxin Xu, Xiaomeng Guo, Guang Xiao


SESSION I10 Predicting the Release Price of Fine Wines

Melati Junior Ballroon 4011 Mert Hakan Hekimoğlu, Burak Kazaz

The Financing Role of Inventory: Evidence from China's Metal Industries

Session chair: Vernon Hsu, Jing Wu

Fikri Karaesmen Value of Reverse Factoring in Multi-stage Supply Chains

Fehmi Tanrisever, Hande Cetinay, Matthew Reindorp, Jan C. Fransoo

Risk Management by Financial Hedging in Inventory Systems with Stochastic Price Processes

Caner Canyakmaz, Fikri Karaesmen, Suleyman Ozekici

Sharing Economy

SESSION I11 Profit or Market Thickness? Order Allocation Mechanisms with a Hybrid Workforce

Melati Junior Ballroon 4111 Eryn Juan He, Joel Goh

The Impact of Trade Credit Provision on Inventory: Evidence from French Retailers

Session chair: Christopher J Chen, Nitish Jain, S. Alex Yang

Mingliu Chen Matching Supply and Demand with Spatial Preferences

Mingliu Chen, Peng Sun, Zhixi Wan

Service Operations

SESSION I12 Policies for call-center-based scheduling of sales visits

Orchid Ballroom 4204 Yanlu Zhao, Felix Papier

Drivers, Riders and Service Providers- The Impact of the Sharing Economy on Mobility

Session chair: Saif Benjaafar, Harald Bernhard, Costas Courcoubetis

Antonio Castellanos Silent Abandonment: Operational Impact and Patience Estimation

Antonio Castellanos, Galit B. Yom-Tov, Yair Goldberg.


SESSION I13 Appointment Scheduling for the Mohs Micrographic Surgery

Orchid Junior Ballroom 4211 Haolin Feng, Michelle McGaha Alvarado, Mark Lawley, Sailesh Konda

On Scheduling Appointments in Tandem Service Systems

Session chair: Nan Liu, Guohua Wan, Shan Wang

Lauren Xiaoyuan Lu Does Ownership Conversion from Nonprofit to For-Profit Benefit the Public? Evidence from U.S. Nursing Homes

Lauren Xiaoyuan Lu, Susan Feng Lu

Humanitarian Operations Management

SESSION I14 Post-Disaster Humanitarian Logistics Planning: A Time-to-Survive Framework

Orchid Junior Ballroom 4311 Yini Gao, Guodong Lyu

A Centralized Allocation Mechanism for Public Housing

Session chair: Weihua Zhang, Yichuan Ding, Daniel Granot

Mahyar Eftekhar What Drives Humanitarian Organizations’ Donation Income: An Empirical Investigation

Iman Parsa, Mahyar Eftekhar, Charles J. Corbett


SESSION I15 Operations Strategy Tool for Practice: Assessing the Cost-Efficiency Leverage of Additive Manufacturing in the Spare Parts Supply Chain

Orchid Ballroom 4305 Johannes Jakob Heinen, Kai Hoberg

Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain

Session chair: Andre P. Calmon, Stephen C. Graves, Stef Lemmens

Vishwakant Malladi A New Perspective on Supplier Risk Mitigation Strategies

Vishwakant Malladi, Diwakar Gupta, Kumar Muthuraman

Empirical Operations Management

SESSION I16 Empirical Research on Supply Chain Establishment

Orchid Ballroom 4205 Kejia Hu, Yixin (Iris) Wang

Exploring Beyond: The Value of Unlikely Choices in Restaurant Experiences

Session chair: Manuel Sosa, Victor Martínez de Albéniz, Clara Carrera

Zi'ang Wang The Endemic Population-Trust and Supply Chain Networks

Volodymyr Babich, Gilles Hilary, Zi'ang Wang, Jing Wu


Session J01 A High-Tech Problem Disguised as a Snowplow Routing Problem

Orchid Ballroom 4302 Candace Arai Yano, Erik Bertelli

Robust Location Problems Under Spatial Uncertainty

Session chair: Khaja Irfan Babu Soudagar Abdul, Long He

Miao Song A Branch-and-Price Algorithm for Facility Location with General Facility Cost Functions

Wenjun Ni, Jia Shu, Miao Song, Dachuan Xu, Kaike Zhang


Session J02 Understanding the Value of Large Time Windows in Scheduled Delivery

Orchid Ballroom 4303 Adam N. Elmachtoub, Yeqing Zhou

Integrating Anticipative Replenishment-Allocation with Real-Time Fulfillment for Online Retailing Using Robust Optimization

Session chair: Yun Fong LIM, Song JIU, Marcus ANG

Yuan Wang Towards sharing delivery: Introducing Dynamic Online-to-Offline Orders into Last Mile

Yuan Wang, Loo Hay Lee


Session J03 Design of a Real-time Intelligent Healthcare Dispatching System based on the Big Data Predictive Analytics

Orchid Junior Ballroom 4212 Shih-Che Lo

Staff Planning for Hospitals with Cost Estimation and Optimization

Session chair: Sandeep Rath, Kumar Rajaram

Temidayo A. Adepoju Hospital Occupancy Crises: The Impact of Urgent versus Prevention Responses on Length-of-Stay

Temidayo A. Adepoju, Anita L. Tucker, Helen H. Jin, Christopher Manasseh (MD)


Session J04 A Data-driven Approach to Pricing with Customer Segmentation

Orchid Junior Ballroom 4312 Agnes Hu, David Simchi-Levi, Zhenzhen Yan

The Rule Design and Pricing of Threshold Bundling for Inter-category Goods

Session chair: Yongwu Zhou, Cuiying Sun,Yuanguang Zhong,Wei Xie, Bin Cao

Chia-Wei Kuo Simultaneous vs. Sequential Bundling Strategies in a Distribution Channel

Chia-Wei Kuo, Qianbo Yin, Kwei-Long Huang, Sean Zhou

Service Operations

Session J05 Inventory Repositioning in On-Demand Product Rental Networks

Orchid Ballroom 4201 Saif Benjafaar, Daniel Jiang, Xiaobo Li, Xiang Li

The Role of Feedback in Dynamic Crowdsourcing Contests: A Structural Empirical Analysis

Session chair: Zhaohui Jiang, Yan Huang, Damian Beil

Xiao Lei A Choice Modeling Framework for Service Time Windows

Adam Elmachtoub, Xiao Lei

Service Operations

Session J06 Pricing and Prioritization in a Duopoly with Self-Selecting, Heterogeneous, Time-Sensitive Customers

Orchid Ballroom 4202 Arvind Sainathan

Bundle Pricing of Congested Services

Session chair: Chenguang (Allen) Wu, Luyi Yang

Xiaoyang Long Modeling Customer Response to Service Quality Variability with Implications for Pricing

Gregory DeCroix, Xiaoyang Long, Jordan Tong


Session J07 Picking Multi-item Orders in the Warehouse of a Large Online Retailer: Data, Models and Simulations

Orchid Ballroom 4301 Tolga Cezik, Daniel Chen, Retsef Levi, Georgia Perakis

Online Planning with Forecast

Session chair: Wang Chi Cheung, Guodong Lyu, Chung Piaw Teo, Hai Wang

Felix M. Bergmann Last-Mile Delivery with Time Windows and Uncertainty: Staffing Demands and Service Guarantees

Felix M. Bergmann, Mathias Kraus, Stefan Feuerriegel, Stephan M. Wagner

MSOM CONFERENCE Day 2 | SESSIONS J – July 2nd, 10:30 AM-12:00 PM


Session J08 Omnichannel Grocery Retailing: Revenue Sharing and Food Waste

Orchid Ballroom 4203 Jae Hyuck Park, Dan Iancu, Erica Plambeck

Buyer-Supplier Relationships in the Context of Social Responsibility

Session chair: Avijit Raychaudhuri, Fang Liu, S. Viswanathan

Joann de Zegher Incentives to Crowdsource Information in Informal Supply Chains

Joann de Zegher, Irene Lo

Topics Not Covered by Above Tracks

Session J09 Robust Multidimensional Pricing: Separation without Regret

Orchid Ballroom 4304 Cagil Kocyigit, Napat Rujeerapaiboon, Daniel Kuhn

On the heavy-tail behavior of the distributionally robust newsvendor

Session chair: Anulekha Dhara, Bikramjit Das, Karthik Natarajan

Divya Padmanabhan Exploiting Partial Correlations in Distributionally Robust Appointment Scheduling

Divya Padmanabhan, Karthik Natarajan, Karthyek Murthy

Innovation & Entrepreneurship

Session J10 Sourcing Innovation: The Role of Internal Suppliers in Procurement Contests

Melati Junior Ballroon 4011 Zhi Chen, Jurgen Mihm, Jochen Schlapp

Perils of Bargaining Power in R&D Licensing

Session chair: Niyazi Taneri, Arnoud De Meyer

Chen Jin Reward or Upgrade? Optimal Design of Referral Programs

Chenguang (Allen) Wu, Chen Jin

Sharing Economy

Session J11 Designing Rewards-Based Crowdfunding Campaigns for Strategic Contributors

Melati Junior Ballroon 4111 Soudipta Chakraborty, Robert Swinney

Repositioning for Venicle Sharing: a Risk Mitigation Perspective

Session chair: Qinshen Tang, Yu Zhang, Minglong Zhou

Zhe Liu A Tale of Timescales: Surge Pricing and Dynamic Matching for Hotspot Demand Shock in Ride-Hailing Networks

Philipp Afèche, Zhe Liu, Costis Maglaras

Service Operations

Session J12 Size Matters, So Does Duration: The Interplay between Offer Size and Offer Deadline

Orchid Ballroom 4204 Zhenyu Hu, Wenjie Tang

How Observed Queue Length and Service Times Drive Queue Behavior in the Lab

Session chair: Zeynep Aksin, Busra Gencer, Evrim Didem Gunes

Martin Lariviere Priority Queues and Consumer Surplus

Martin Lariviere


Session J13 Managing Appointment-based Services with Strategic Walk-in Customers

Orchid Junior Ballroom 4211 Nan Liu, Willem van Jaarsveld, Shan Wang, Guanlian Xiao

Improving MRI Hospital Waiting Times Using Geographical Partial Pooling: An Empirical Analysis of 72 Hospitals in Ontario, Canada

Session chair: Yangzi Jiang, Jan Van Mieghem

Weifen Zhuang A Reservation Policy for Medical Diagnostic Resource Allocation

Weifen Zhuang, David D. Yao, Li Luo


Session J14 Shapley Meets Uniform: An Axiomatic Framework for Attribution in Online Advertising

Orchid Junior Ballroom 4311 Raghav Singal, Omar Besbes, Antoine Desir, Vineet Goyal, Garud Iyengar

Online Assortment Optimization with Reusable Resources

Session chair: Xiao-Yue Gong, Vineet Goyal, Garud N. Iyengar, David Simchi-Levi, Rajan Udwani, Shuangyu Wang

Yam Huo Ow Leveraging Information in Online Matching

Chaithanya Bandi, Yam Huo Ow


Session J15 Meta Dynamic Pricing: Learning Across Experiments

Orchid Ballroom 4305 Hamsa Bastani, David Simchi-Levi, Ruihao Zhu

Aggregation Bias: An Axiomatic Approach

Session chair: Alper Nakkas, Kay-Yut Chen, Jennifer J. Zhang

Anran Li On Bias in Social Learning and Consumer Choice

Ningyuan Chen, Anran Li, Kalyan Talluri


Session J16 Pooled Transportation: Consumer Preferences and System Design

Orchid Ballroom 4205 Kashish Arora, Fanyin Zheng, Karan Girotra

Impact of Food Delivery Platforms on Traditional Restaurants: An Empirical Analysis

Varun Karamshetty, Michael Freeman, Sameer Hasija

How Do Usage and Payment Behavior Interact in Rent-to-Own Business Models? Evidence from Developing Economies

Session chair: Jose Guajardo

Fanyin Zheng Machine Learning in Demand Estimation with Long Tail Data

Pu He, Fanyin Zheng


SESSION K01 Information Sharing and Product Quality in Online Markets

Orchid Ballroom 4302 Dongwook Shin, Assaf Zeevi

Information Sharing in the Online Marketplace

Session chair: Hu Huang, Hongtao Zhang

Philippe Chevalier Joint Purchasing Agreements and information sharing for OEM's

Philippe Chevalier, Aadhaar Chaturvedi, Gilles Merckx, Wenli Peng


SESSION K02 Assortment Planning Considering Split Orders

Orchid Ballroom 4303 Oya Karasan, Duygu Soylemez, Alper Sen

Assortment Planning when Consumers buy n-packs

Session chair: Ying Cao, Dorothee Honhon

Arieh Gavious The Profiling Game in Border Crossings

Yael Deutsch, Arieh Gavious


SESSION K03 Optimality and Robustness of Threshold Policies for Early ICU Transfers

Orchid Junior Ballroom 4212 Carri Chan, Vineet Goyal, Julien Grand-Clement

Does limiting time on ambulance diversion reduce diversions? A data-driven analysis on the role of paramedic compliance and network effect

Session chair: Sarang Deo, Itai Gurvich, Eric Park

Jiayi Liu Drug Abuse and the Internet: Evidence from Craigslist

Jiayi Liu, Anandhi Bharadwaj


SESSION K04 On the Futility of Dynamics in Robust Mechanism Design

Orchid Junior Ballroom 4312 Santiago Balseiro, Anthony Kim, Daniel Russo

Pay-as-Bid Procurement Mechanisms for Differentiated Products

Session chair: Je-ok Choi, Daniela Saban, Gabriel Weintraub

Jinglong Zhao Robust Online Resource Allocation: A Competitive Analysis of Service Reservations with Heterogeneous Types

Will Ma, David Simchi-Levi, Jinglong Zhao

Service Operations

SESSION K05 Promotional Design for Small Businesses: the Operational Value of Online Deals

Orchid Ballroom 4201 Simin Li, Kejia Hu, Martin A. Lariviere

Operational Tools for Optimizing Performance of Two-sided Service Platforms

Session chair: Bin Hu, Yuhao Hu, Yunke Mai, Sasa Pekec, Zilong Zou

Tien Mai A Nonlinear Regression and Linear Programming Approach for Multiskill Staffing Optimization in Call Centers

Thuy Anh Ta, Tien Mai, Fabian Bastin, Pierre L'Ecuyer

Service Operations

SESSION K06 Effects of Usage-Based Auto Insurance: A Dynamic Mechanism-Design Approach

Orchid Ballroom 4202 Mona Imanpoor Yourdshahy, Hao Zhang, Mahesh Nagarajan

Dynamic Spectrum Capacity Sharing

Session chair: Demet Batur, Jennifer K Ryan, Fujuan Guo, Mehmet C Vuran

Divya Singhvi Sequential Learning of Product Recommendations with Customer Disengagement

Hamsa Bastani, Pavithra Harsha, Georgia Perakis, Divya Singhvi


SESSION K07 Do Workers Benefit from Competition Among On-Demand Service Platforms?

Orchid Ballroom 4301 Saif Benjaafar, Shihong Xiao, Xiaotang Yang

Joint Optimization of Maintenance and Reposition for Dockless Bike-Sharing Systems

Session chair: Qiuzhuang Sun, Zhisheng Ye

Vasiliki Kostami To Acquire or Not to Acquire: Balancing Retention and Acquisition in Discretionary Services

Oded Koenigsberg, Vasiliki Kostami

MSOM CONFERENCE Day 2 | SESSIONS K – July 2nd, 2:00 PM - 3:30 PM


SESSION K08 On the Range Anxiety for Electric Vehicles: An Empirical Investigation

Orchid Ballroom 4203 Sang Won Kim, Ho-Yin Mak, Marcelo Olivares, Ying Rong

Efficiently Evaluating Targeting Policies: Improving Upon Champion vs. Challenger Experiments

Session chair: Duncan Simester, Artem Timoshenko, Spyros I. Zoumpoulis

Jason Nguyen Supporting Supplier Competitiveness in High Energy Price Environments: The Role of Industry Targeted Interventions

Jason Nguyen, Karen Donohue, Mili Mehrotra


SESSION K09 On Product Customization and Returns

Orchid Ballroom 4304 Paolo Letizia, Gokce Esenduran, Anton Ovchinnikov

Implications of Accepting Underperforming Products for Supplier Development Efforts

Session chair: Timofey Shalpegin

Wenjia ZHANG Optimizing The Design of A Production System with Flexible Workforce To Boost Productivity

Yun Fong LIM, Wenjia ZHANG


SESSION K10 Designing Resource Competition for Research Project

Melati Junior Ballroon 4011 Pascale Crama, Wenqi Lian

Complain About Too Many Meetings? Performance of Meeting Schedules for Team Coordination

Session chair: Guillaume Roels, Charles Corbett

Mengyang Pan The Role of R&D Managers in Small Biotechnology Firms in Crossing Technical and Science-Market Boundaries

Mengyang Pan, Aravind Chandrasekaran, James Hill, Manus Rungtusanatham

Topics Not Covered by Above Tracks

SESSION K11 Social Sharing with Competition

Melati Junior Ballroon 4111 Yuanchen Su, Yi Zhu, Anthony Dukes

The Power of Like: The Role of Preferred Options in Mitigating the Gambler’s Fallacy

Session chair: Tim de Bree, Georg D. Granic, Qingxia Kong

JUSSI KEPPO Shepherding the Herd

JUSSI KEPPO, VILLE SATOPAA

Service Operations

SESSION K12 Managing Queues with Different Resource Requirements

Orchid Ballroom 4204 Noa Zychlinski, Carri W. Chan, Jing Dong

Prioritization in a multi-server queueing system with impatient customers

Session chair: Huiyin Ouyang, Zhankun Sun, Nilay T. Argon, Serhan Ziya

Ricky Roet-Green The armchair decision: On queue-length information when customers travel to a queue

Refael Hassin, Ricky Roet-Green


SESSION K13 Squeeze In: Can Last-Minute OR Reservations Hurt Patient Outcomes?

Orchid Junior Ballroom 4211 Soo-Hoon Lee, Tinglong Dai, Philip H. Phan, Nehama Moran, Jerry Stonemetz

Structural Estimation of Intertemporal Externalities on ICU Admission Decisions

Session chair: Carri Chan, Fanyin Zheng, Yiwen Shen

Yuliu Su Emergency or Primary Care – Understanding Patient Preferences and Overcoming Barriers to Reduce Non-urgent Emergency Visits

Yuliu Su, Shrutivandana Sharma, Semra Ozdemir Van Dyk, Wai Leng Chow, Bikramjit Das, Costas Courcoubetis, Hong-Choon Oh


SESSION K14 Dynamic Two-sided Markets: Dealership and Marketplace

Orchid Junior Ballroom 4311 Ningyuan CHEN, Guillermo GALLEGO, Pin GAO, Steven KOU

Bayesian Dynamic Pricing and Subscription Period Selection with Unknown Customer Utility

Session chair: Yuan-Mao Kao, N. Bora Keskin, Kevin Shang

Yuan-Mao Kao Optimizing Market-Level Experimentation via Low-Rank Synthetic Control (Cancelled)

Susan Athey, Mohsen Bayati, Ruoxuan Xiong


SESSION K15 Multi-Product Price Optimization Under a General Cascade Click Model

Orchid Ballroom 4305 Xiangyu Gao, Stefanus Jasin, Sajjad Najafi, Huanan Zhang

Click-Based MNL: Algorithmic Frameworks for Modeling Click Data in Assortment Optimization

Session chair: Ali Aouad, Jacob Feldman, Danny Segev, Dennis Zhang

Hanzhang Qin Data-Driven Approximation Schemes for Joint Pricing and Inventory Control Models

Hanzhang Qin, David Simchi-Levi, Li Wang


SESSION K16 Big Data in Agriculture: The Next Green Revolution or the Lowest Hanging Fruit?

Orchid Ballroom 4205 Canberk Ucel, Marshall L Fisher, John Paul MacDuffie

Impact of the Mobile Channel on Sales Concentration

Session chair: Nitish Jain, Tom Tan

Pradeep Pendem Logistics Performance, Ratings, and its impact on Customer Purchasing Behavior and Sales in E-commerce Platforms

Vinayak Deshpande, Pradeep Pendem


SESSION L01 An examination of channel-specific demand sensitivity to delivery lead time and its implication for omni-channel facility network design

Orchid Ballroom 4302 Stanley Lim, Fei Gao, Tom Tan

Optimal Spot Trading Integrated with Quantity Flexibility Contracts

Session chair: Mustafa Cagri Gurbuz, Jianjun Xu

Sandria Weißhuhn Transferring Vendor-Managed Inventory to the Consumer: Benefits, Drivers, and Design of Smart Replenishment Systems

Sandria Weißhuhn, Kai Hoberg


SESSION L02 Optimal Subsidies for Development Supply Chains

Orchid Ballroom 4303 Jiayi Joey Yu, Christopher S. Tang, ManMohan S Sodhi, James Knuckles

Disruption and Rerouting in Supply Chain Networks

Session chair: John R. Birge, Agostino Capponi, Peng-Chu Chen

Nikolay Osadchiy The Bullwhip Effect in Supply Networks

Nikolay Osadchiy, William Schmidt, Jing Wu


SESSION L03 Positional Flexibility and Consistent Assignment in Long-Term Care Staffing

Orchid Junior Ballroom 4212 Vincent W. Slaugh, Alan A. Scheller-Wolf

Does Competition Help Product Recovery? Evidence from U.S. Drug Shortages

Session chair: Junghee Lee

Michael FREEMAN Continuity of Care versus a Second Opinion: Evidence from the Opioid Crisis

Michael FREEMAN, Katherine BOBROSKE, Anita CATTRELL, Lawrence HUAN, Stefan SCHOLTES


SESSION L04 A Conditional Gradient Approach for Nonparametric Estimation of Mixing Distributions

Orchid Junior Ballroom 4312 Srikanth Jagabathula, Lakshmi Subramanian, Ashwin Venkataraman

Aggregation Bias in Estimating Linear and Log-Log Demand Functions

Session chair: Ruoqing Jiang, Zizhuo Wang, Chaolin Yang, Hongsong Yuan, Yaowu Zhang

Mika Sumida An Approximation Algorithm for Network Revenue Management under Nonstationary Arrivals

Yuhang Ma, Paat Rusmevichientong, Mika Sumida, Huseyin Topaloglu

Service Operations

SESSION L05 Strategic Technology Investment and Segmentation in the Aftermarket

Orchid Ballroom 4201 Dong Li

Pricing Capacity Over Time and Recourse Strategies: Facilitate Reselling, Offer Refunds/Options, or Overbook?

Session chair: Gerard Cachon, Pnina Feldman

Kejia (Carrie) Hu Payment Channels Migration Driven by Price Incentive and Consumption Needs

Kejia (Carrie) Hu, Shoufeng Ma, Shuai Ling, Ning Jia

Service Operations

SESSION L06 Effcient Inaccuracy: User-Generated Information Sharing in a Queue

Orchid Ballroom 4202 Jianfu Wang, Ming Hu

Controlling congestion when consumers choose their service time

Session chair: Pnina Feldman, Ella Segev

Bingnan LU Flexibly Serving A Finite Number of Heterogeneous Jobs in A Tandem System

Yun Fong LIM, Bingnan LU, Rowan WANG, Wenjia ZHANG


SESSION L07 Data-Driven Order Assignment for Last Mile Delivery

Orchid Ballroom 4301 Sheng Liu, Long He, Zuo-Jun Max Shen

Coordinated Logistics with Drones for Last Mile Delivery

Session chair: Dongwook Kim, Gwang Kim, Ilkyeong Moon

Shadi SHARIF AZADEH Multi-modal on-demand city Logistics for the Last Mile Delivery

Shadi SHARIF AZADEH, Benoit MONTREUIL, Yousef MAKNOON

MSOM CONFERENCE Day 12| SESSIONS L – July 2nd, 4:00 PM - 5:30 PM


SESSION L08 Selling Generation Products with P2P Used Goods Markets Implications of The Trade-in Remanufacturing Program

Orchid Ballroom 4203 Chang Dong, Qian Liu

The Impact of Input- vs. Output-based Farm Subsidies on Farmer Welfare and Income Inequality in Developing Economies

Session chair: Christopher S. Tang, Yulan Wang, Ming Zhao

Fang Fang Block Ownership in Vertical Relationships in the Presence of Downstream Competition

Fang Fang, Baojun Jiang, Jiong Sun


SESSION L09 Go Wide or Go Deep? Assortment Strategy and Order Fulfillment in Online Retail

Orchid Ballroom 4304 Sanjith Gopalakrishnan, Moksh Matta, Mona Imanpoor Yourdshahy

An order-first-split-second approach to an application of the multiple traveling salesman problem

Session chair: Philipp Baumann, Norbert Trautmann

Tauhid Zaman The Impact of Bots on Opinions in Social Networks

Tauhid Zaman, Zakaria el Hjouji, D. Scott Hunter, Nicolas Guenon des Mesnards


SESSION L10 The Role of Participation in Innovation Contests

Melati Junior Ballroon 4011 Konstantinos Stouras, Jeremy Hutchison-Krupat, Raul Chao

New Venture Creation: A Drift-Variance Diffusion Control Model

Session chair: Zhengli Wang, Stefanos Zenios

Evgeny Kagan Entrepreneurial Market Search

Evgeny Kagan, Stephen Leider, Bill Lovejoy

Service Operations

SESSION L11 Democracy on the Line: Polling Place Closures and their Estimated Impact on Wait Times in the 2016 Presidential Election in Georgia

Melati Junior Ballroon 4111 Dawson Kaaua, Gerard Cachon

Surge Price or Subsidy? Information Sharing or Suggestion? A Behavioral Investigation of Workers’ Relocation in On-Demand Platforms

Session chair: Zhong-Zhong Jiang, Guangwen Kong, Yinghao Zhang

Galit B. Yom-Tov Do Customer Emotions Affect Worker Productivity? An Empirical Study of Emotional Load in Online Customer Contact Centers

Daniel Altman, Galit B. Yom-Tov, Shelly Ashtar, Marcello O. Olivares

Service Operations

SESSION L12 Persuading Customers to Buy Early: The Value of Personalized Information Provisioning

Orchid Ballroom 4204 Kimon Drakopoulos, Shobhit Jain, Ramandeep Randhawa

Harnessing the Double-edged Sword via Routing: Information Provision on Ride-hailing Platforms

Session chair: Leon Yang Chu, Zhixi Wan, Dongyuan Zhan

Wei Qi Charging Electric Vehicle Sharing Fleet

Long He, Guangrui Ma, Wei Qi, Xin Wang


SESSION L13 Hospital Readmissions Reduction Program does not provide the right incentives: Issues and remedies

Orchid Junior Ballroom 4211 Kenan Arifoglu, Hang Ren, Tolga Tezcan

Managing public-private partnerships for the development of drugs for neglected diseases

Session chair: Rongrong Luo, Shantanu Bhattacharya, Niyazi Taneri, Ying Xu

Yunchao Xu On Withholding Capacity from Strategic Patients

Yunchao Xu, Mor Armony, Nan Liu


SESSION L14 Real-Time Spatial Dynamic Pricing for Balancing Supply and Demand in a Network

Orchid Junior Ballroom 4311 George Chen, Murray Lei, Stefanus Jasin

Spatial Price Integration in Competitive Markets with Capacitated Transportation Networks

Session chair: John R. Birge, Timothy C.Y. Chan, J. Michael Pavlin, Ian Yihang Zhu

Ian Yihang Zhu Dynamic Pricing of Relocating Resources in Large Networks

Santiago Balseiro, David Brown, Chen Chen


SESSION L15 High-Low Promotion Policies for Peak-End Demand Models

Orchid Ballroom 4305 Tamar Cohen-Hillel, Kiran Panchamgam, Georgia Perakis

Structural results for average-cost inventory models with Markov-modulated demand and partial information

Session chair: Harun Avci, Kagan Gokbayrak, Emre Nadar

Tarek Abdallah Demand Estimation under the Multinomial Logit Model from Sales Transaction Data

Tarek Abdallah, Gustavo Vulcano


SESSION L16 Competitive Intelligence from Public Data: Application to Facility Location

Orchid Ballroom 4205 Kalyan Talluri, Muge Tekin

Optimizing assortment size and variety in online platforms

Session chair: Abhinav Sinha, Yash Kanoria, Fanyin Zheng, Zhenyu Lai

Kai Hoberg Go Right, Go Straight? Drivers of Missed Time Windows in Last Mile Delivery

Kai Hoberg, Christian Carreri, Jakob Heinen

Table Assigned

1 Product quality, satisfaction and customers’ repurchase intentions: The moderating role of product defects

Ramesh Roshan Das Guru, Marcel Paulssen

2 Demand of Farmers for Apple Insurance and Analysis of Factors Influencing Demand

Liu Xinran, M Shakhawat Hussain

3 Knowledge flow and the industry structure in the semiconductor industry

Hiroki Sano

4 Strategic Behavior of Wind Farms in a Competitive Electricity Market

Ali Shantia, Owen Wu, Roman Kapuscinski

5 Dynamic Capabilities and Responsiveness: Moderating Roles of Organization Structures and Environmental Dynamism

Ritu Singh, Prof. Parikshit Charan

6 Customer's Abnormal Inventory and Supplier's Earnings Quality

Wai Ho Chan, Cheuk Kwong Fok, Liming Liu

7 Joint Order and Pricing Decisions with Value-at-risk Consideration

Long Ren, Qing Ding,

8 Home HealthCare Integrated Staffing and Scheduling

Maria I. Restrepo, Louis-Martin Rousseau, Jonathan Vallée

9 Implementation Mechanism of E-healthcare Service Productization Using Dual Perspective of Service Supply Chain

Qin Rui，Jian Zhao-quan, Goh Mark

10 New decomposition methods for the home care scheduling with predefined visits

Florian Grenouilleau, Nadia Lahrichi, Louis-Martin Rousseau

11 A study on the Enterprise Approach for the Humanitarian Supply Chain using Agent-Based Simulation

Anchal Patil,Jitendra Madaan

12 Decision-making and Humanitarian Operation Management: Perspective of China

Xiang Wang, Xihui Wang

13 Analysis of Factors Influencing the Industrialization of University Scientific and Technological Achievements

Wang Xiaomei, Bai Lijuan, M Shakhawat Hussain

14 Interpretive structural modelling of bamboo structural applications and strategic planning for unlocking India’s Northeast Region

Syed Zulfi, Prof Sushil

15 Sourcing Decision for Click and Collect Points

Yale T. Herer

16 Information Sharing from the Retail Platforms with Reseller, Marketplace and Hybrid Options

Quan (Jinghan) Tian

17 Multi-objective Flexible Manufacturing Scheduling: mathematical modeling and solving approach

Shima Javanmard, Sasan Barak

18 Optimal capacity rationing policy for a container leasing system with multiple kinds of customers and substitutable containers

Xufeng Yang, Juliang Zhang, Wendy Jiao, Hong Yan

19 Multi-Objective Optimization for Upstream Oil & Gas Supply Chains under Price and Demand Uncertainty

Ahmed Attia, Salih Duffuaa

20 Information Sharing in E-tailing Supply Chain for Fresh Produce with Freshness-keeping Effort and Value-added Service

Molin Liu, Bin Dan, Shuguang Zhang, Songxuan Ma

21 Online Manufacturer's Offline Channel Entry Strategy Considering Product Competing and Retail Service

Haiyue Zhang, Bin Dan, Zili Guan, Shuguang Zhang, Xumei Zhang

22 An integrated inventory model for supply chain management of single-vendor single-manufacturer with variable demand, production cost, and setup cost

Ahmed Ghaithan

23 A simple payoff allocation mechanism achieves efficiency and stability in Supply Chain Games (Cancelled)

Adel Elomri

24 Stable Group Purchasing Organizations of Service-Dependent Demand

Dan Xiao, Yong-Wu Zhou

25 The Impact of Internet of Things and Big Data on Supply Chain Management

M SHAKHAWAT HUSSAIN, WANG XIAOMEI

26 A heuristic algorithm for the container pre-marshalling problem with time-window

Ning Wang, Lili Yu

MSOM CONFERENCE Day 1 | POSTER SESSIONS 1 – July 1st, 3:30 PM - 4:00 PM

27 Research on the recycling of sharing bikes based on time dynamics series, individual regrets and group efficiency

Xiaohui Ji

28 How a dual -channel manufacturer's Internet referral affects the retailer's demand information sharing strategy?

Xiao Deng, Haiyan Xu

29 Dynamic pricing and production in dual-channel with stochastic cost learning

Fen Lu, Xueyi Ai, Tianwei Huang, Yajuan Wang, Yuan Shao

30 Robust Optimisation of Dry Port Location in Container Shipping Industry

Kamran Sarmadi, Mehdi Amiri-Aref, Jingxin Dong

Table Assigned

1 Coordinated Care for Mental and Physical Health

Sandeep Rath, Jayashankar M. Swaminathan

2 A new medical staff allocation via simulation optimization for an emergency department

Wenjie CHEN, Hainan GUO, Kwok-Leung TSUI

3 Impacts of urgent calls for blood on the resilience of blood supply chains

Zahra Hosseinifarda, Babak Abbasib, Masih Fadakib, Nigel M. Clayc

4 Managing uncertainty of demand prediction using customized assortment: A real-world example

Zahra Saberi, Omar Hussain, Morteza Saberi, Elizabeth Chang

5 Advance Selling under Single Product Rollover with Stategic and Myopic Customers

Yunlong Peng, Yongbo Xiao, Chen Hu

6 A comparative empirical study of discrete choice models in retail operations

Gerardo Berbeglia, Agustin Garassino, Gustavo Vulcano

7 How Inter-category Complementarities affect Sales Revenue Volatility in a Retail Product Network

Jack Cadeaux, Pei-Yu (Amy) Chien

8 Monitoring or renegotiation in software outsourcing contracts？

He Huang, Minhui Hu, Robert J. Kauffman, Hongyan Xu

9 Effects of service quality on training effectiveness: Evidence from vocational training institution in Taiwan

Pei-Wen Chen, Wei Hsu, Wen-Ping Fan

10 Managing Security Outsourcing in the Presence of Strategic Hackers

Yong Wu, Junlin Duan

11 Value Co-Creation Model and Adaptation of Halal Concepts in Logistics Services

Liane Okdinawati, Togar M. Simatupang, Yuliani Dwi Lestari

12 Managing Customer Churn via Service Mode Control

Jiaqi Lu, Yash Kanoria, Ilan Lovel

13 Do Ratings Cut Both Ways? Impact of Bilateral Ratings on Platforms

Chen Jin, Kartik Hosanagar, Senthil Veeraraghavan

14 Production Quality Prediction in Smart Manufacturing based on the Big Data Predictive Analytics with AI

Sheng-Siang Kao, Shih-Che Lo

15 Efficient Strategic-Level Repositioning in Vehicle-Sharing Networks

Mahsa Hosseini, Joseph Milner, Gonzalo Romero

16 One-Way or Round Trip? On the Costs and Benefits of One-Way Vehicle Sharing Systems

Hanlin Liu, Saif Benjaafar

17 Revenue Models and Capacity Decisions in the Internet Value Chain

Sudha Madhavi Dastrala, Rajeev R.Tripathi

18 Financial interaction measurement and pressure transfer among upstream and downstream companies in a supply chain - A case of an automobile industry

Mei-Chun Mou,Hueimei Liang,Yichun Lai,I-Hsuan Fang

19 Research on Shanghai Industry Supervision and Management based on Machine Learning and SPC Model

Yao Chen, Jinfei Wang, Tong Xu

20 Organization theory in humanitarian supply chain: a systematic literature review

Chandra Prakash, Parikshit Charan, Sumeet Gupta

21 A Genetic Algorithm for Maximizing Sustainability through Associating Cities with Sustainable Drone Operations

Long-Fei Chen

22 Waste-minimization approach in supply chains

Sara Rezaee Vessal

23 Collaborative organic farming in emerging economies: Advantages, challenges, and opportunities

Sean (Sobhan) Asian, Ashkan Hafezalkotob, Jubin Jacob John

24 Revenue Management in a Refurbishing Duopoly with Cannibalization

Nughthoh Arfawi Kurdhi, Shaunak Dabadghao, Jan C. Fransoo

25 The evaluation method of low-carbon tourist attractions in fuzzy environment

Taoning Liu

26 Simulation optimization for emergency strategy of berth scheduling in the port

MSOM CONFERENCE Day 2 | POSTER SESSIONS 2 – July 2nd, 3:30 PM - 4:00 PM

Wang Xiaomei, Li Peng, Qu Rong, M Shakhawat Hussain, Liu Xinran

27 Stochastic differential game formulation on optimal reinsurance and investment problem under the Heston model (Cancelled)

Haiying Zhou, Huainian Zhu

28 Service Level Agreement with Dynamic Inventory Policy

Zahra Hosseinifard

Date post:	14-Jul-2020
Category:	Documents
Upload:	others
View:	12 times
Download:	1 times

MSOM (Manufacturing and Service Operations Management ... · MSOM (Manufacturing and Service...

Documents