M&T Bank Treasury Center Real -Time Payment...Treasury Center Real-Time Payment USER GUIDE Equal...

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M&T Bank Treasury CenterS M Real-Time Payment

USER GU IDE

Treasury C enter Real-Time Payment U S ER GUI DE

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TABLE OF CONTENTS

REAL TIME PAYMENT OVERVIEW ............................................................... 3

CREATING APPROVAL STRUCTURES ........................................................ 4

APPROVAL STRUCTURE EXAMPLE ............................................................ 5

CREATING REAL-TIME PAYEMENT TEMPLATES .................................... 6

CREATING AND MANAGING TEMPLATE GROUPS .................................. 8

MANAGING YOUR REAL-TIME PAYMENT TEMPLATES ........................ 11

INITIATING A SINGLE PAYMENT ................................................................. 12

INITIATING MULTIPLE (REPETITIVE) RTP AT ONCE .............................. 13

APPROVING REAL-TIME PAYMENTS ........................................................ 14

IMPORT REAL-TIME PAYMENT TEMPLATE ............................................ 15

REAL-TIME PAYMENT STATUSES ............................................................. 16

CREATING REAL-TIME PAYMENT REPORTS ...........................................17

CONTACT US ................................................................................................... 18



IMPORTANT SECURITY REMINDER TO

ADMINISTRATORS

Please be sure you carefully review the permissions assigned to your Real Time Payment user(s) to ensure you segregate create/modify Real-Time Payment payment permissions from Real-Time Payment payment approval permissions and create/modify Real-Time Payment template permissions from approval template permissions. This will help increase your level of security against internet payments fraud.



REAL TIME PAYMENT OVERVIEW

M&T Bank Treasury Center’s Real-Time Payment service allows you to originate domestic Real-Time Payments 24

hours a day, 365 days per year. Real-Time Payments are domestic payments only and cannot exceed $100,000 per

transaction. Real-Time Payment features include:

Features Description

Payment List View Widget View, print or export summary and detail information of Real-Time Payments submitted via Treasury Center. Approve, Modify or Reject originated Real-Time Payments from this Widget. Maintains 100 days of historical information

Add a New Payment

Initiate a single Real-Time payment, including Real-Time Payments from a template and Free Form Real-Time Payments, which are Real-Time Payments created without utilizing a template. Accessed from the Payment List View Widget or Real-Time Payments work space

Quick Entry Initiate unlimited repetitive Real-Time Payments at one time. Initiate template groups via Quick Entry. Accessed from the Payment List View Widget

Template List View Widget

Manually enter and save the payment instructions that will be used to create Real-Time Payments. Create a File Map and import Real-Time Payment instructions that can be used to create Real-Time Payments. Create groups of Real-Time Payment Templates for easy multi-entry submission

Report Management widget The following Standard Reports are available and can be customized - Template Detail Report - Payment Detail Report

Real-Time Payments Workspace

Work Space dedicated to only Real-Time Payments. Provides a count of how many Real-Time Payments have been originated and received. Allows users to add Free Form Real-Time Payments

Real-Time Payments origination is available 24 hours per day and can all be future dated 45 days in advance. Future

dated Real-Time Payments are processed at 8:00am. Payments submitted 12:15am – 3:00am ET will be released at

3:01am ET.

Approval Structures can be established and used to offer more robust approval workflows. Real Time Payments can be

originated in free form or from templates. Templates store Real Time Payment instructions, such as:

• Type of payment being created

• Account(s) from which the payment may be sent

• Who has permission to create payments using the Template and/or approve payments sent using the

Template

Approval Structures store instructions, such as:

• Number of approvals required to release the payment

• Number of approvals required at certain dollar thresholds

• Order of approvals that must occur

New templates, as well as changes to existing templates, require approval by a user with template approval

permissions before the templates may be used to create payments.



CREATING APPROVAL STRUCTURES

For customers that want additional control and approval workflows, Treasury Center offers the ability to create,

manage and save Approval Structures.

Under Admin or from the Approval Structure Maintenance widget:

Step 1 of 2 – Payment Methods and Accounts

1. Click Add Approval Workflow.

2. Enter a Panel Workflow Code (the name of the workflow) and a Description

3. You can choose to create this Approval Structure to apply to one, multiple, all Payment Methods, or a specific

payment Template(s).

4. Select the desired Entry Method.

5. Select the desired Account(s).

6. Click Continue.

Step 2 of 2 – Threshold Amounts and Approvers

1. Enter a Threshold Amount.

2. Select an Approval Sequence.

• Fixed All – Payments must be approved in the exact order of Approver Names

• Fixed First – Any user(s) designated as Approver Name 1 must always be the first to approve a payment

• Fixed Last – Any user(s) designated as the last Approver Name must be the last to approve a payment

• Not Fixed – Payments can be approved in any order of Approver Names

3. Select as many Approver Names as desired. Note: Users are designated an Approver Names in Step 1 of 4 in User

Administration.

4. Click Save.

Note: You can add additional Approvers to a Threshold, additional Approver Sequences to a Threshold and/or

additional Thresholds.

An example of Step 2 of 2 Threshold Amounts and Approvers is shown on the next page (page 6).



APPROVAL STRUCTURE EXAMPLE

• The Threshold Amount is set at $50,000 • If a Real Time Payment is submitted for under $50,000 with this Approval Structure, it requires one user designated

as Supervisor and one user designated Manager to first approve the RTP – order of Approver name does not matter for Approver Name 1 and 2

• Once the payment has received approval by both a user designated as Supervisor and a user designated as a

Manager, the last approver must be made by a user designated as SVP



CREATING REAL-TIME PAYEMENT TEMPLATES

Template creation is accessed from the Template List View Widget. This widget is located on the Payment

Management work space under Payments, or wherever you place it on your dashboard. To create a template:

1. Click Add New Template.

2. Select Real Time Payment from the dropdown. You can also type in the Template Type.

3. Click Continue.

4. Templates are organized into sections. Complete each section according to the template type selected.

• Mandatory fields will be identified by a red asterisk (“*”)

• Additional Information Sections can be expanded or collapsed by clicking on “>”

• Some fields show a lock icon. To lock or unlock the field click on the lock icon. When the lock is locked, the field

cannot be modified when submitting a Real Time Payment

• At any point you can save your progress and finish the template later by clicking the Save for Later button

5. Template Information. In this section you fill out information to help identify the template and security controls:

• Template Name

• Template Description

• Approval Workflow – the Approval Structure is setup separately from payment templates and dictates the

approval workflow that needs to be followed for the Real Time Payment to be processed. See page 5 for more

detail

• Max Trans Amount – set a max dollar amount for the template. If a dollar amount is input that is greater that the

Max Trans Amount the RTP will fail

• Restrict – if this checkbox is clicked only users that are given access to this template via User Maintenance can

access and use the template

6. Originator Information: In this section you select your sending account:

• Account Number - Select the desired sending Account by clicking the dropdown. You can search for your

account by scrolling down or typing in your account name or account number



7. Beneficiary Information: This section is where you fill out information pertaining to the receiver of the RTP:

• Beneficiary- Name on Account or Business

• Amount – the dollar amount of the transaction

• Bank Account – Account number of the receiver

• Bank Code- Routing or ABA number of the account receiver

• Customer Reference- To leave a note on the payment for your internal reference

• Remittance- To add details to the payment for the receiver

• Beneficiary Address- Address of the account receiver

Example:

Note: If your Real Time Payment is recurring, meaning it should be sent out for the same amount on a defined schedule,

you can turn on a schedule within any template by clicking the Make Recurring checkbox, located at the bottom of the

template



CREATING AND MANAGING TEMPLATE GROUPS

With Treasury Center you can create groups of templates. This allows you to access and originate Real Time Payments

from multiple repetitive templates at one time when you use Quick Entry.

To create a Template Group:

1. Click the Manage Template Groups.

2. Click Add Template Group

3. Enter a Group Name.

4. Enter a Group Description.

5. To Add Templates to your group

• Click and hold on the desired template and drag it from the left side to the right side

• Click the checkbox of the desired template(s) and then click Move selected items below the list of templates

6. Click Save.



To Manage a Template Group:

1. In the Template Widget

2. Click the Manage Template Groups.

2. Locate your desired Template Group.

3. Click the dropdown next to View in the Actions column.

• You can select Modify and make changes

• You can select to Delete the Template Group





MANAGING YOUR REAL-TIME PAYMENT TEMPLATES

The Template List View Widget allows you to efficiently view and manage all your Real Time Payment templates. From

this widget you can create and save List Views for future use based on criteria such as sending account, template

status, etc. and determine what columns and column order you want displayed. Template Summary and Detail views

can be exported or printed as a PDF report as well.

1

2

5 4

3

1. Filter

2. View or Take Action on individual templates

3. Approve, Unapprove, Reject or Delete one, multiple or all templates 4. Choose which columns you want displayed or hidden

5. Access or create new List Views



INITIATING A SINGLE PAYMENT

You can initiate a payment from the Payment List View Widget. This guide will focus on initiating a payment from a

template.

1. You can initiate a payment from the Real Time Payment dashboard or under the Payment Center Widget

2. Click Add New Payment. You will have two options

• Select a Payment Type – used for Free Form, one-off Real-Time Payment. No originator or beneficiary

information is prefilled

• Select a Payment Template – access a pre-established active Real Time Payment template

4. Click Select a Payment Template.

5. Use the dropdown or type in your template name and select the desired template. Click Continue.

6. Enter the Value Date.

7. Enter the Dollar Amount.

8. In the Additional Information Section update any Payment Details if needed.

9. Click Submit.



INITIATING MULTIPLE (REPETITIVE) RTP AT ONCE

You have the option to enter multiple, repetitive Real Time Payment(s) one time.

1. Under the Payment Center click the Quick Entry.

2. Use the dropdown or type in your template name or template group.

3. Enter the Value Date.

4. Enter the Dollar Amount.

6. Click Add Quick Entry to add additional payment.

5. Click Submit.



APPROVING REAL-TIME PAYMENTS

To help ensure the accuracy of payments and control of funds, Treasury Center allows a second user to view payments

pending approval, review and decision them. To make this easy we have a loaded a predefined List View named

“Payments Requiring My Approval”. When this List View is selected it will load all payments where you are an approver.

1

1. Predefined List View

2a. Ability to select one, multiple or all payments pending approval

2b. Action buttons to Approve, Unapprove, Reject or Delete payment 3. Click View to review the Real Time Payment details and approve from the detail view or click the dropdown next to

View and access the same payment options mentioned above in 2b.

2a

2b

3



IMPORT REAL-TIME PAYMENT TEMPLATE

The Template List View Widget allows you to Import Real Time Payment Templates as an entry option. To take

advantage of this option, you first must create an Import Map. Import Maps can be created from the Import Widget.

Real Time Payment Template Import Maps can be Delimited or Fixed. The creation of an import map is not covered in

this user guide.

To import a Real Time Payment Template:

1. Under Admin, select Imports.

2. Create a Real Time Payment Template Import Map.

3. Click File Import.

4. Select your map form the Format Section.

5. Click Browse and locate the file you wish to import.

6. Click File Import.

Note: If your import fails, there will be a report that you can view, which will indicate all errors.



REAL-TIME PAYMENT STATUSES

In the Payment List View widget, the following status might appear to indicate where your payment is in its lifecycle:

Status Description

Approved Approval workflow complete. Not available for modification or deletion. Ready to be picked up by M&T Bank.

Released Received by M&T Bank. Not available for deletion or modification.

Incomplete Saved in an incomplete status, for later completion. Not available for workflow. Can be modified or deleted.

Needs Repair Needs repair, usually due to an error in a file import validation.

Entered Entered without errors, ready for approval workflow. Can be modified or deleted.

Incomplete Approval Currently in approval workflow. Not available for modification or deletion.

Approver Rejected Rejected by approver. Not available for workflow. Can be modified or deleted.

Deleted Deleted. Not available for workflow or modification.

Approval Window Passed Payment did not get sent out, it was not approved before the cutoff time.

Rejected Rejected by M&T Bank. Not available for workflow, deletion, or modification.

Bank Confirmed* Confirmed by M&T Bank. Not available for deletion or modification.

*Bank Confirmed is that last status you see for a successful Real Time Payment



CREATING REAL-TIME PAYMENT REPORTS

The Payment List View Widget lists allows you to efficiently view, manage and create reports of all your Real Time

Payment(s). From this widget you can create and save List Views for future use based on criteria such as date, date

range, sending account, payment status, etc. and determine what columns and column order you want displayed.

Payment Summary and Detail views can be exported or printed as a PDF report as well.

1

2

4

1. Filter – by date, date range, sending account, status, etc.

2. View individual Real Time Payment details – from the detail view you can print or export the payment details

3. Choose which columns are displayed or hidden

4. Print or export Real Time Payment summary

3



CONTACT US

WE ARE HERE TO ASSIST YOU.

For Treasury Center questions or other Treasury Management services, please contact your Treasury Management

Consultant or call M&T’s Treasury Management Service at:

1 (800) 724-2240

MONDAY – FRIDAY 8AM TO 6PM ET

Date post:	10-Oct-2020
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