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More mobility for the world Technical Operations WebSuite manage/m® Copyright © 2011 Lufthansa Technik. All rights reserved. Disclaimer in respect of statements and information. Nothing contained in this publication shall constitute any warranty, guarantee or liability for Lufthansa Technik AG, its subsidiaries and affiliates but is for information purposes only. Accordingly, Lufthansa Technik AG, its subsidiaries and affiliates neither expressly nor conclusively accept responsibility or liability for the actuality, accuracy and completeness of the statements and information contained in this publication. 11/11 | 500 | AW Within the Technical Operations WebSuite manage/m®, the module m/techlog documents and processes technical findings. Thus, m/techlog is the basis for all technical evaluations in the web-assisted maintenance procedure for Lufthansa Technik’s MRO customers. Defect reports prepared by the cockpit crew (Pilot Reports – Pireps) or maintenance personnel (Maintenance Reports – Mareps) are directly fed into the relevant manage/m modules. The ensuing recti- fication process is monitored and controlled via the web. The mod- ule handles the entire management function, from collecting and transmitting defect reports, through the documentation of remedial measures, to the issue of defect-corrected release notes. For example, if a fault occurs repeatedly, an Action Order (A/O) can be entered into the system, demanding the defect to be rectified at the next station. m/techlog also allows a “deferred item” to be created in the system and automatically transfers the corresponding information to the tracking and scheduling system, an integrated part of manage/m®. With these comprehensive WebServices for maintenance support, the module m/techlog is at the heart of the Technical Operations WebSuite manage/m®. Aviation authorities require each operator to have a defect report management system fully functional at any time, a requirement perfectly compatible with m/techlog. Utilizing state-of-the-art secure access technology, m/techlog is simple and easy to use, with a user interface for easy data input and extraction. It enables operators to monitor and control the technical status of each individual aircraft of their fleet from any web-access point anywhere in the world. An integrated reporting function provides an overview according to operator-specified categories, and allows the long-term evaluation of data. Aircraft status Finding & corrective action m/techlog Contact Lufthansa Technik AG Weg beim Jäger 193 22335 Hamburg, Germany Phone +49-40-5070-5553 Fax +49-40-5070-5605 www.manage-m.com For technical inquiries [email protected] m/techlog Pilot and maintenance reports As the basis for all technical evaluations in the web-assisted maintenance procedure, m/techlog documents and processes technical findings. Prepared by the cockpit crew or maintenance personnel, the defect reports are directly fed into the module. Customer advantages • Overview of technical fleet condition • Easy defect reporting • Straightforward use • Operational 24/7
