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MTZ B. Consultants, Inc. Established 1997 MMBDC Certified M-8217-1-108
MTZ Profile and
Case Studies for evaluation
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
32705 Glendale St., Livonia, MIPhone: 313-581-1020
Fax: 734-523-0920Email: [email protected]
www.mtz-industries.com
Quality Inspections, Sorting Services, Kit Packaging Services, Sub-assembly Services
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Sorting/Containment Division
� 24 hour capability� Controlled Shipping Level 1 & 2 Best Practices� Quality Liaison
� Customer Representation� Immediate response to quality issues related to rework,
sorting, inspections etc…� Technical reporting at regular intervals.� “Is-Is Not” problem definition� “5 Why” Root Cause Identification� Process Mapping� Cause & Effect Diagram� Response time 3-6 hours
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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Warehousing Services
� Repacking� JIT Delivery� Sub-Assembly� EDI/ASN Capability� Bulk Breakdown (Recycling & Palletization)� 24 hour access� Quality Inspection� Quality Liaison Representation
� First responder to quality issues� Customer service Representation
� Launch Liaison Services� Mexico & USA Capability
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Sorting & Containment Division
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
U.S. Responding location: Delaware, Texas, Kentucky, Virginia, Georgia, Michigan, Ohio, Illinois and Indiana.
Mexico Locations:Silao, Queretaro, Saltillo, San Luis Potosi, Hermosillo, Mexicali
North America
Brazil
Mexico
GermanyFranceBelgium
Portugal/Spain
South Africa
India
China
UK
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MTZ Benefits
� MTZ/QLS’s expertise is Globally administrating the inspection process of suspect material for International suppliers.
� MTZ/QLS places a Quality Liaison at your facilities at ZERO cost to you.
� MTZ/QLS can reduce the complexity of your sorting program by managing your current supplier base.
� MTZ/QLS current reach is USA, Mexico, Spain, Germany, UK, Portugal, France, Brazil, China, Belgium, and India.
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MTZ Benefits Continued
� Single point of contact.� Reduction of inquiries, quoting, Global SOP.
� Single point of billing.� Increase accounting efficiency.� One purchase order --- One payment.� One price per country. Aggressive leveraged pricing.
� Reduction of resources.� SQE does not require quotes from multiple sorting companies. � Increase efficiency of current staff.
� Global Metrics of Global suppliers.� Annual Spend, Identification of Global PPM’s
� Web based Tracking & Reporting.
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MTZ & ASTRA Logistics/ DCX
WHEEL STORAGE AREA : STACK (2) PALLETS HIGH AND (6 TO 9) PALLETS DEEP (EXCEPT FOR LOW
VOLUME)
ITEM 6.0
ITEM 6.3 ITEM 6.4- 6.7
ITEM 6.8
SCOPE
ACTIONPLAN
RESULTS
� Labor Management� Wheel Assembly and
Sequencing.
� Implement and supervise assembly and production system.
.� 35 Employees non-union
� First in class for 2006PPM results
� 35% cost reduction in labor
First In First Out (FIFO)
First In First Out (FIFO)
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
Contact: Jay Bocci & Matt Keil248-895-5516 or 248-767-8139
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MTZ & ASTRA Logistics Services
SCOPE
ACTIONPLAN
RESULTS
� Labor Management� Wheel Assembly and
Sequencing for International Harvester
� 1st Line Supervision and labor provider for assembly & sequencing operation in Garland Texas.
� 55 Employees
� Flawless launch � 35% cost reduction in labor � Operation will assemble for 3
International Harvester -Assembly Plants
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
Contact: Jay Bocci & Matt Keil248-895-5516 or 248-767-8139
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Pareto Chart - Top 6 Issues
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
Missing Solder Bad Solder Joint(Extra Solder)
Cold Solder Joint 0 0 0
5/27/04-6/2/046/3/04-6/9/056/10/04-6/16/066/17/04-6/23/07
Case Study
Micro-Craft Inc. & Meridian Auto Systems
SCOPE
ACTIONPLAN
RESULTS
� Inspect 3 Part Numbers� Seat “Heater/Cooler” Switch � Cadillac Platform� 3 possible problems (Electronic Controls)
� Missing Solder� Bad Solder/Excess
� Cold/Insufficient Solder
� Controlled Shipping Level 2� Control Supply chain� Place inspector at end of each assembly line.
(Novi, Gd. Rapids, Georgia, Silao,Mexico)� Performed daily reports to indentify areas of
opportunity.
� Zero Customer Defects since MTZ began program� Pin Point root cause & Manufacturer by shift in
daily reports.� Identified other defects previously not encountered
PPHV Trend
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
5/27
/04-
6/2/
04
6/3/
04-6
/9/0
5
6/10
/04-
6/16
/06
6/17
/04-
6/23
/07
5/27
5/28
5/29 6/1
6/2
6/3
6/4
6/7
6/8
6/9
6/10
6/11
6/14
6/15
6/16
6/17
6/18
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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LORRO/Meridian Auto Systems
Scope
ActionPlan
Results
� Inspect 6 part numbers� Energy absorbers (PP Foam Bumper)� Multiple problems
� Collapsing, Flash, Holes, Voids� Cracking, Grease, Protrusions� Warping, Missing Tape
� 4 Platforms (Navigator, Explorer, Aviator, Mountaineer)
� Implemented CS2 (2 shifts -7 Inspectors/shift)
� Evaluated results per shift and per machine operator to identify training opportunities and employee concerns.
� Immediate value resulted in zero customer defects
� Identification of employee training opportunity areas
� MTZ conducted training to LORRO/MAS staff
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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Davis Corporation & SYSTRAND Mfg.
SCOPE
ACTIONPLAN
RESULTS
� 2 problems at GM Toledo Plant� Inspect 1 part number for
missed weld or poor weld at lug location on torque converter.
� Inspect part for weld burn
� Certify 100% � 90 Day containment
� 3 shifts
� Weekly data reports
� Location: Brownstown, Michigan
� Immediate containment of suspected part
� Upon launch - zero defects received at GM Toledo plant
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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Johnson Controls & Michigan Truck
SCOPE
ACTIONPLAN
RESULTS
� JCI encountered QR reports every day for defective and poor quality seats at Michigan Truck.
� Inspect 8 part numbers
� Conduct 45 point inspection at seat assembly plant
� Implemented Third Party Inspection
� 3 shifts (6 inspectors/shift)� Daily Pareto Charts per shift
� Reduced QR rates to 98%� Program lasted 6 months� Removed Port St. Plant
mandated 3rd Party containment
40% by Hour 5/14 B
0
1
2
3
4
5
6
7
8
9
1 2 3 4 5 6 7 8
Dirt /Grease
Wrinklesback
Wrinklescushion
Puckers
Velcro notset
40% by Hour 5/15 B
0
12
34
56
78
9
1 2 3 4 5 6 7 8
Dirt/Grease
Wrinklesback
Wrinklescushion
Puckers
Velcro no tset
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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SCOPE
ACTIONPLAN
RESULTS
� 5 Problems occurring with Universal Radiator Hose Connectors.� Excess Flash, loose
draincocks, missing white paint, improper outside dimensions at 2 locations.
� Implemented Controlled Shipping Level 2.
� Gage and visual inspections.� 3 shifts ( 5 inspectors/shift)� Daily Pareto reports per shift
� Upon implementation customer received zero defects.
� Identified lack of PMI on various machinery and areas of opportunity for employee training.
Carlisle Engineered Products & Visteon Sheldon Plant
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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EATON Corp. & Wayne Assembly
SCOPE
ACTIONPLAN
RESULTS
� 5 Part numbers to be in controlled shipping until 10,000 good parts produced.
� Parts received w/o clips, caps, missing “o” rings, missing bent shafts, etc.
� Implement CS2 in Laredo, TX & Queretaro, Mexico
� Prepare daily reports of fallout by area and shift.
� Via input from data results, Eaton was able to make adjustments in their production process and provide additional employee training.
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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LEAR & BAE Industries
SCOPE
ACTIONPLAN
RESULTS
� Part Numbers: L0072045, L0072037 (Out Boards)
� Part Numbers: L0098143, L0073564 (Out Boards)
� Problem: Possible Tether Cable Failure
� Inspect 1 part at 2 location (Crimping at both ends on tether cable).
� Implemented Controlled Shipping Level 2.
� visual inspections.� 2 inspectors� Daily Pareto reports
� Immediate value resulted in zero customer defects
� Identification of employee training opportunity areas
Crimping at both ends on tether cable
Must have a Green dot
Place an Orange dot
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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KENMAR & BAE Industries
SCOPE
ACTIONPLAN
RESULTS
� Part Numbers: 28020, 28021, 28022, 28023
� Problem: Tether Cable Failure Test
� Inspect 1 part in gage (Go / No-Go gage).
� Controlled Shipping Level 1. � 7 inspectors� Daily Pareto reports
� Immediate value resulted in zero customer defects
� Identification of improvement process “poke yoke” area
Inspection method Both ends (tether cable) must go through the Fixture gauge
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
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Satisfied Customer List
This document is confidential and cannot be reproduced without the written consent of MTZ Industries, Inc.
Plastech