Choose the best answer.

A. It lowers Productivity.

B. It causes stress.

C. It can cause health issues.

D. All of the above.

E. None of the above.

A. Move a message from a recipient to a folder.

B. Moves messages with specific words to a folder.

C. Send an alert to mobile devices.

D. All of the above.

E. None of the above.

A. Control and Delete keys.

B. Shift and Delete keys.

C. Alternate, Control and Delete keys.

D. Delete key.

E. None of the above.

A. Length does not matter.

B. Use abbreviations.

C. Only use capitals.

D. All of the above.

E. None of the above.

A. It is fine to use offensive language and slurs.

B. No need to proof read. Spelling and grammar tools automatically does it for you.

C. It is safe to send confidential information.

D. All of the above.

E. None of the above.

A. Keep it short, specific and to the point.

B. Personalize your email.

C. Use blank lines between paragraphs.

D. All of the above.

E. None of the above.

A. Check each email as it comes in.

B. Limit the number of times you check email during the day.

C. Email should only be checked first thing in the morning.

A. Let the sender know exactly how you feel.

B. Carbon copy the email to others.

C. Calm down, don’t reply when you are angry.

A. Will show all the recipient’s names.

B. Prevents the recipients names from showing.

C. Request a return receipt.

A. Show the subject in the subject line.

B. Tells you who the email is from, and the path it took to reach you.

C. Automatically open when you receive a message.