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EasyRide Benefits to employers • Saves tax dollars • On-site parking becomes a non-issue • Less-stressed employees Benefits to employees • Cuts taxable income • Reduces car expenses • Arrive at work relaxed For more information, contact MTA at (615) 862-5969 or ask your Human Resources Director about commuter benefits. FREQUENCY CHART (Average number of minutes between bus trips unless otherwise indicated) Monday-Friday Saturday Sunday Route Name Morning Rush (6:15-8:15) Midday (8:15-3:15) Afternoon Rush (3:15-6:15) Evening (6:15-12:15) Daytime Evening (6:15-11:15) Belmont 35-70 70 35-70 70 — — — West End 20 20 20 60 40 60 60 Shelby 20 30 20 60 60 60 60 Lebanon Road 15-35 90 15-35 — — — — Hillsboro 20-30 30 15-25 60 60 60 60 8th Avenue South 60 60 60 60 60-120 60 60 MetroCenter 30-55 35-45 30-40 — — — — Charlotte 20 18-22 18-22 60 40 60 60 Nolensville Road 10-15 20-30 10-20 60 45-60 60 60 Whites Creek 30 60 25-35 60 60 60 60 Murfreesboro Road 17 20 17 60 30-60 60 60 12th Avenue South 20-35 20-30 20-40 60 30-60 60 60 Airport/Elm Hill Pike 60-70 65-75 65 60 60 60 60 Herman 20 30 20 60 40 60 60 Scott 30 60 30 60 — — — Bordeaux 15-20 22 17 60 30-60 60 60 Dickerson Road 25 35 25 60 60 60 60 Bellevue Express 4 TRIPS — 5 TRIPS — — — — Midtown 35 60 35 60 60 60 60 Gallatin Road 15 17-20 13 30-60 25-40 60 60 Meridian 25 50 25 60 60 60 60 Jefferson 20 30 20 60 40 60 60 McFerrin 60 60 60 60 60 60 60 Hickory Hollow Mall/Old Hickory Express 2 TRIPS 1 TRIP 3 TRIPS — — — — Opry Mills Express 80 80 80 80 80 80 80 Rivergate Express 3 TRIPS — 4 TRIPS — — — — Tusculum/McMurray Express 1 TRIP — 2 TRIPS — — — — Antioch Express 2 TRIPS — 3 TRIPS — — — — Golden Valley 60 — 60 — — — — St. Cecilia/Cumberland 30-55 50-65 25-30 60 60 60 60 MTA Shuttle 30 20-25 30 — — — — Nashville/Murfreesboro Relax & Ride 4 TRIPS 1 TRIP 4 TRIPS — — — — 96X 44 42 41 38X 37X 35X 34X 33X 30 29 28 26 25 24X 23 22 20 19 18 17 15 14 12 10 9 8 7 6 4 3 2 HOW MUCH ARE THE FARES? Adult Adult (Local Service) ............................................................................................................................................................................................ $1.60 Adult (Express Service) ..................................................................................................................................................................................... $2.10 Senior (ages 65 and older, please show driver proof of age before depositing fare) .................................. $ .80 People with Disabilities and Medicare cardholders (please show driver special identification card before depositing fare) ....................................................................... $ .80 Youth Youth Fare (ages 19 and under, please alert driver before depositing fare and be prepared to show proof of age upon request) ...................................................................................................... $1.05 Children ages 4 and under .......................................................................................................................................................... No Charge Accepted on all buses MTA Passes Available – For your convenience,passes are available at Music City Central (400 Charlotte Avenue) and online at www.nashvillemta.org. In addition, passes may be requested via mail by sending the request to the MTA main office address or via phone by calling Customer Care and paying with a credit card.The All-Day Pass also is available for purchase on MTA buses. All-Day Pass .................................................................................................................................................................................................................... $4.80 All-Day Discounted Pass .................................................................................................................................................................................. $3.00 All-Day Youth Pass ................................................................................................................................................................................................... $3.30 20-Ride Local ............................................................................................................................................................................................................ $28.50 20-Ride Express ...................................................................................................................................................................................................... $38.00 7-Day Pass ..................................................................................................................................................................................................................... $22.00 31-Day Pass .................................................................................................................................................................................................................. $78.00 20-Ride Discounted Pass ............................................................................................................................................................................. $15.00 31-Day Discounted Pass ............................................................................................................................................................................... $40.00 Quest 7-Day Youth Pass ................................................................................................................................................................................ $14.75 Quest 31-Day Youth Pass ............................................................................................................................................................................ $55.50 20-Ride R&R Express Plus .......................................................................................................................................................................... $60.00 * MTA’s passes are valid for trips within Davidson County and are not valid for RTA Relax & Ride services. Express Upgrades: Deposit an extra 50 cents to use a 20-Ride Local Pass on an express bus. Cash, checks, money orders and credit cards are accepted for these purchases. A $2.50 shipping fee will be applied to all mail, phone and online orders. HOLIDAY SERVICE On the following major holidays MTA operates service on a Sunday/Holiday schedule: • New Year’s Day • Memorial Day • Independence Day • Labor Day • Thanksgiving • Christmas On Martin Luther King Jr.Day, MTA operates service on a Saturday schedule. SNOW ROUTES Be prepared for winter weather and pick up your MTA snow route brochure today. Snow route information may be found at MTA displays around town, on MTA buses, online at www.nashvillemta.org, or by calling Customer Care at (615) 862-5950. GETTING INFORMATION TO PLAN YOUR TRIP Customer Care Call Center (615) 862-5950 Monday-Friday 6:30 a.m. to 6:30 p.m. Saturday 8:00 a.m. to 5:00 p.m. Sunday 10:30 a.m. to 2:30 p.m. Closed holidays Hearing and speech-impaired riders should call (615) 880-3286 Before you call, make sure you... Have paper and pencil ready Know the address of where you are leaving and are going Know what time you would like to arrive at your destination and/or return time Ticket Sales and Information at Music City Central 400 Charlotte Avenue Monday-Friday 6:00 a.m. to 6:30 p.m. Saturday 8:00 a.m. to 5:00 p.m. Sunday 10:30 a.m. to 2:30 p.m. Closed holidays Pick up a printed schedule at above locations or call (615) 862-5950 and have one mailed to you,or visit our Web site at www.nashvillemta.org Do not use tobacco products No eating or drinking Radios are not allowed without headphones Do not take up more than one seat if the bus is crowded Please hold small children at all times Do not cross the standee line while the bus is in motion When exiting the bus, please do not walk in front of the vehicle HELP MAKE THE BUS RIDE MORE COMFORTABLE FOR EVERYBODY BY FOLLOWING THE RULES AccessRide MTA’s paratransit service operates a fleet of special vans for people with disabilities who are unable to ride the large fixed-route buses. This door-to-door service is provided within Davidson County. To request an eligibility application, call AccessRide at (615) 880-3970 TTY: (615) 880-3286 or you may download a copy from the MTA Web site at www.nashvillemta.org An eligibility specialist is available to assist with the application process and answer questions between 8:00 a.m. to 4:30 p.m. Monday and Friday Applications also are available in accessible formats upon request (large print, Braille, audio tape, etc.) Travel Training Travel Training or “Bus Riding 101” is a service that teaches people with and without disabilities how to ride Nashville MTA buses. Trainers work one on-one with customers to give them the practice they need to feel confident riding MTA buses. Group orientations, including trips on buses to destinations on our many bus routes, also are available. There is no charge for travel training; however, individuals must pay the standard bus fare. Seniors age 65 and older, people with disabilities, Medicare cardholders and youth ages 19 and younger are eligible for a discounted fare. Participants age 60 and older receive a 31-Day Pass upon completion of the training. For more information about the Travel Training program, call (615) 880-3970, extension 1552 or visit our Web site at www.nashvillemta.org. Do you want to receive the latest MTA news in your e-mail inbox? Now you can with MTA eNews. Sign up today at www.nashvillemta.org Customer Care Call Center (615) 862-5950 6:30 a.m. to 6:30 p.m. – Monday - Friday 8:00 a.m. to 5:00 p.m. – Saturday 10:30 a.m. to 2:30 p.m. – Sunday Closed holidays Trip Tuner Customers also can access bus schedule information 24/7 through our Trip Tuner Interactive Voice Response (IVR) system by calling (615) 862-5950. Ticket Sales and Information at Music City Central 400 Charlotte Avenue 6:00 a.m. to 6:30 p.m. – Monday - Friday 8:00 a.m. to 5:00 p.m. – Saturday Closed Sundays and holidays Music City Central Station – Hours of Operation 400 Charlotte Avenue 5:15 a.m. to 11:15 p.m. – Monday-Friday 6:00 a.m. to 10:15 p.m. – Saturday 6:00 a.m. to 9:15 p.m. – Sundays and holidays MTA Administrative Offices (615) 862-5969 130 Nestor Street Nashville,TN 37210 8:00 a.m. to 4:30 p.m. – Monday - Friday Closed weekends and holidays Metropolitan Transit Authority 130 Nestor Street, Nashville,TN 37210 D ADA Coordinator and Customer Care: (615) 862-5950 TTY: (615) 880-3286 www.nashvillemta.org Most frequent routes (Daytime frequencies generally 30 minutes or less) Frequent routes (Daytime frequencies every 30-60 minutes) Limited services (Limited or express service) This frequency chart is not definitive and should only be used as a guide. Please consult individual route schedules for further information. The Nashville MTA provides weekday downtown shuttles from Riverfront Station for Music City Star passengers through a contract with the Regional Transportation Authority. Route 93 Music City Star West End Shuttle Shuttles travel West End to Vanderbilt University and back to Riverfront Station. Route 94 Music City Star Downtown Shuttle Shuttles loop through downtown with a stop at Music City Central for downtown workers and others needing to board connecting buses. For more detailed information, please go to our Web site at www.nashvillemta.org or view the schedule signs posted at Riverfront Station. Key to Routes Other Routes MTA DISPLAYS AROUND TOWN Display Racks of Schedules 1. Andrew Jackson Building, 500 Deaderick Street 2. City Hall & Metro Courts, 1 Public Square 3. Dell Computer Corporation,Two Dell Parkway 4. Fisk University, 1000 17th Avenue North 5. Greyhound Bus Station, 200 8th Avenue South 6. High-Tech Institute,560 Royal Parkway 7. ITT Technical Institute, 2845 Elm Hill Pike 8. Juvenile Justice Center,100 Woodland Street 9. Martha O’Bryan Center, 711 South 7th Street (Hope Building) 10. Meharry Medical College, 1005 Dr. D. B.Todd Jr. Boulevard 11. Mercury Court, 411 Murfreesboro Road 12. Metro Action Commission, 1624 5th Avenue North 13. Metro Board of Education, 2601 Bransford Avenue 14. Metro Transit Authority,130 Nestor Street 15. Music City Central, 400 Charlotte Avenue 16. Nashville Auto Diesel College, 1524 Gallatin Road 17. Nashville Library, 615 Church Street 18. Nashville Rescue Mission, 639 Lafayette Street 19. Regions Bank, 300 Union Avenue 20. Renaissance Hotel, 611 Commerce Street 21. Sommet Center, 501 Broadway 22. Tennessee Dept. of Human Services, 1000 2nd Avenue North 23. Tennessee Dept. of Transportation, 505 Deaderick Street 24. Tennessee State University,3500 John Merritt Boulevard 25. Urban League of Middle Tennessee, 1219 9th Avenue North 26. U. S. Federal Building, 800 Broadway 27. Vanderbilt University, 2101 West End Avenue 28. Veterans Hospital, 1310 24th Avenue South 29. William R. Snodgrass Tennessee Tower, 312 8th Avenue North 30. YWCA, 1608 Woodmont Boulevard For a list of other locations, please call MTA Customer Care at (615) 862-5950. TTY: (615) 880-3286 GENERAL INFORMATION Bus Stops Most MTA bus stops are marked with a blue-and-white sign.If bus stop signs have not yet been installed on your bus route, please go to the nearest intersection of the street traveled by your bus and flag it down when it comes in sight. Music City Central The main transfer point is located at Music City Central (400 Charlotte Avenue). Destination Signs Every MTA bus is marked with a route number as well as the destination name or area. All Express Routes are designated by an “X” following the route number. As you get on an MTA bus, if you have questions about where the bus is going,please ask the driver. Park-n-Ride Several bus routes provide Park-n-Ride service that allows you to park your car and ride an MTA bus. MTA passengers are permitted to use Park-n-Ride lots as complimentary services by owners of the lots. Please refer to the list above the system map or on the route schedules for locations. Services for Medicare Cardholders, Seniors or People with Disabilities Medicare cardholders, who are not elderly or disabled, qualify for a reduced MTA fare of 80 cents on MTA buses with their Medicare ID. Seniors age 65 and older and people with disabilities qualify for a reduced MTA fare of 80 cents on MTA buses with one of the following ID cards: Medicare, Seniors-MTA Golden Age, or driver’s license; Disabled-Medicare, MTA Special Service, or other transit ID card for the disabled. Passengers whose disabilities prevent them from using the large MTA buses may qualify for special door-to-door van service through the MTA AccessRide Program. Please call the MTA AccessRide Office at (615) 880-3970 for more information or visit the MTA Web site at www.nashvillemta.org. RideShare Services The RideShare program offers employer and individual assistance in setting up employer-based RideShare programs.This service also can match individuals with others who are interested in participating in car pools or van pools. If you are interested in joining a car pool or van pool or obtaining a leased van to start your own van pool, please call the Regional Transportation Authority Office at (615) 862-8833 for details. MUSIC CITY CENTRAL SYSTEM MAP For more information, please visit www.nashvillemta.org or call 862-5950. EFFECTIVE October 26, 2008 NASHVILLE MTA Welcome aboard the transportation services of the Metropolitan Transit Authority! Nashville is a great and growing city, and as we have grown, so too have the services of Nashville MTA. Today, we have a bus system that reaches all major corridors in our city and demand for services has never been higher. This year, MTA reaches a significant milestone with the grand opening of the new Music City Central located downtown at 400 Charlotte Ave. Music City Central replaces the outdoor mall on Deaderick Street and creates a central hub for bus activity in the busy downtown business district. This state-of-the-art center provides a comfortable atmosphere for commuters with new features including: • Climate-controlled waiting areas • MTA ticket sales and information center • Restroom facilities • Retail tenants such as a coffee shop and newsstand • The capacity to handle up to 24 buses at one time In addition to Music City Central, MTA has made numerous quality of life and environmental improvements in the past year. Six new hybrid 60-foot buses will be added to the fleet to relieve overcrowding on some of the busiest routes in early 2009. MTA has also welcomed new partners to the EasyRide commuter program with area businesses, state government, local universities and our own Metropolitan Government signing on to offer employees bus service as a transportation option for their commute to work. In the year to come, we look forward to Nashville MTA’s bus fleet joining forces with the Music City Star commuter train. By interconnecting the two systems, MTA will offer seamless transit services to customers who utilize both methods of transit. MTA is committed to offering superior customer service to its passengers. We hope you continue to be one of the thousands in Nashville that rely on MTA to get to your destination. Karl F. Dean Mayor Metropolitan Government of Nashville Accepted on all buses FOR YOUR CONVENIENCE MTA OFFICE HOURS UPPER LEVEL LOWER LEVEL 2 Belmont . . . . . . . . . . . . . . . . . . . 17 3 West End . . . . . . . . . . . . . . . . . . 23 4 Shelby . . . . . . . . . . . . . . . . . . . . . 14 6 Lebanon Road . . . . . . . . . . . . . . . 3 7 Hillsboro. . . . . . . . . . . . . . . . . . . 19 8 8th Avenue South . . . . . . . . . . . . . 9 9 MetroCenter . . . . . . . . . . . . . . . . 1 10 Charlotte . . . . . . . . . . . . . . . . . . 21 12 Nolensville Road . . . . . . . . . . . . 24 14 Whites Creek . . . . . . . . . . . . . . . 2 15 Murfreesboro Road . . . . . . . . . . 22 17 12th Avenue South . . . . . . . . . . . 15 18 Airport/Elm Hill Pike . . . . . . . . . 18 19 Herman . . . . . . . . . . . . . . . . . . . . 4 20 Scott . . . . . . . . . . . . . . . . . . . . . . 16 22 Bordeaux . . . . . . . . . . . . . . . . . . . 7 23 Dickerson Road . . . . . . . . . . . . . 12 24X Bellevue Express . . . . . . . . . . . . . 9 25 Midtown . . . . . . . . . . . . . . . 5 & 20 26 Gallatin Road . . . . . . . . . . . . . . . 11 28 Meridian . . . . . . . . . . . . . . . . . . . 13 29 Jefferson . . . . . . . . . . . . . . . . . . . . 8 30 McFerrin . . . . . . . . . . . . . . . . . . . 13 33X Hickory Hollow Mall/ Old Hickory Express . . . . . . . . . 18 34X Opry Mills Express. . . . . . . . . . . 10 35X Rivergate Express . . . . . . . . . . . . 16 37X Tusculum/McMurray Express . . . . 5 38X Antioch Express . . . . . . . . . . . . . 23 41 Golden Valley . . . . . . . . . . . . . . . . 3 42 St. Cecilia/Cumberland. . . . . . . . . 6 44 MTA Shuttle . . . . . . . . . . . . . . . . 20 94 Music City Star Downtown Shuttle. . . . . . . . . . . 21 96X Nashville/Murfreesboro Relax & Ride. . . . . . . . . . . . . . . . 19 AccessRide . . . . . . . . . . . . . . . . . . 1 Route Bay Route Bay This new state-of-the-art facility replaces the outdoor Transit Mall on Deaderick Street and is located at 400 Charlotte Avenue between 4th and 5th Avenues North in the Central Business District (CBD). It serves as the central hub for MTA buses. There are climate-controlled waiting rooms, an MTA staffed information and ticket sales center, customer restrooms and small retail businesses, including Dunkin’ Donuts. Up to 20,000 customers will use the facility each weekday.
