Date post: | 18-Dec-2015 |
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MUST HAVES• Full integration with NewSouth Student including portal
services and other web-based systems such as eLearning• Robust, transparent and appropriate quality control and
assurance measures• Equitable Admission standards not dissimilar to those
applying at other campuses; articulation with Polytechnics [and equivalent] in the SE Asian region
• Appropriate recruitment strategies – to include tracking, monitoring and research
• Integration of Foundation Studies year record with award studies – One Student Number, One UniPass, One record, One ID card
MUST HAVES• Rule Based Processing• On-line academic advising and academic planning• A centralised campus timetable• Student support in-person, by the web, and self-help options.
Customer service delivered within an appropriate cultural framework
• Requirements of students with disabilities taken into account to ensure access to the physical, virtual and teaching environment
• Accommodation options for available for all students including other UNSW students undertaking a semester at UNSW Asia
• Centrally located student precinct• One UNSW Asia prospectus / handbook / student guide – some
or all loaded onto laptop or palm pilot
MUST NOT HAVES• Complex Program Rules• Barriers that inhibit the movement of students between
UNSW Asia and UNSW’s other campuses• A negative sense of difference• Anything which upsets AUQA, ICAC or their Singaporean
equivalents• A mish-mash of central and devolved services
ASSUMPTIONS• Academic and administrative structures will enhance and
support the student experience• All UNSW policies pertaining to academic administration will
apply equally to Singapore campus• All UNSW Asia applicants will use the Apply Online and
myUNSW portal to accept an offer and enrol• All UNSW students will have access to grievance resolution
procedures• All UNSW Students will have access to counselling and
other welfare services• All UNSW students will have access to anti-discrimination
and anti-harassment procedures• Not all services will be required at the same time so a
staggered phase-in will be possible• Services to be provided on a student-centred model and will
incorporate student and academic services
TIMELINE• Admission processing must be functional by 1 January 2006• Student Services Project Officer and staff [based at
Kensington] appointed by 1 June 2005• Director of Student Services, UNSW Asia [based in
Singapore] appointed by 1 January 2006
ADMISSION SET-UP• Programs approved• Prospectus written, printed and distributed• Apply Online modifications• Payments in Singapore $• Campus Identity code• Security issues• Badging/image of correspondence• Visa requirements for non-Singaporeans• Online Handbook