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mVAM: mobile technology for remote food security surveys mVAM: technologie mobile pour effectuer des enquêtes à distance sur la sécurité alimentaire September 16, 2014
mVAM: mobile technology for remote food security surveys
mVAM: technologie mobile pour effectuer des enquêtes à distancesur la sécurité alimentaire
September 16, 2014
What is the mVAM project testing?Que teste le projet mVAM ?
Live callsAppels téléphoniques
Text message
(SMS)
Interactive voice response
Serveur vocal interactif
Why are we piloting remote surveys?Pourquoi faire des enquêtes à distance ?
*Source: WFP article in ODI’s Humanitarian Exchange magazine, 2014
Performancecriteria
Face to face survey
Text message (WFP proof of concept, DR Congo *)
Live calls (WFP pilot in DR Congo and Somalia)
Surveyturnaround time (délaid’exécution)
6 weeks 1-2 weeks 2 weeks
Cost per questionnaire
$22 $3 - $5 $7 - $9
Security Exposesenumerators to risk
No ‘boots on the ground’, data collection possible in conflict areas
An affordable way to implement simple surveysUne façon abordable d’effectuer des enquêtes
face-to-face surveys remote surveys
DRC (Katanga)
DRC (N. Kivu)
TajikistanMauritania
Tanzania DRC (N. Kivu)
$-
$5
$10
$15
$20
$25
Face to face Voice Text message
Cost per questionnaire, North Kivu
Source: WFP data on actual costs from surveys conducted in 2013-2014
How does mVAM’s voice project work?Comment fonctionne le projet mVAM (partie vocale)?
Who are our partners?Qui sont nos partenaires ?
HumanitarianInnovation
FundInSTEDD
Information and research
firm
USAID GeoPoll Tulane University
Reduced CSI module (5 questions). Source: EFSA, mobile text survey
What we have learned: short SMS questionnaires and traditional surveys compare well – DR Congo, 2013
Nos résultats: les enquêtes par SMS concordent bien avec les résultats des enquêtes traditionnelles – RDC, 2013
What we have learned: voice surveys produce good quality, high frequency data – DR Congo 2014
Nos résultats : les enquêtes par téléphone donnent des résultats de bonne qualité et à fréquence régulière
Source: mVAM phone surveys, DRC
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Face-to-face Voice call Voice call Voice call Voice call Voice call Voice call
Nov-13 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14
% o
f hou
seho
lds
Poor Borderline Acceptable
Source: WFP phone surveys
What we have learned: response rates to live calls,DR Congo and Somalia, 2014
Nos résultats : taux de réponse aux appels téléphoniques, RDC et Somalie, 2014
Source: WFP phone surveys, 2014
45%
68%
63%
55%
72%
73%
63%
58%
57%
0%
10%
20%
30%
40%
50%
60%
70%
80%
RO UND 1 RO UND 2 RO UND 3 RO UND 4 RO UND 5 RO UND 6
DR Congo Somalia
How do our response rates compare to other surveys?Comparaison de nos résultats avec d’autres méthodes
75%
68%
54%
73%
63%66%
52%
48%45%
57%
30%
35%
40%
45%
50%
55%
60%
65%
70%
75%
80%
Listening to Dar,Tanzania
Listening to SouthSudan
Listening to LAC,Peru
mVAM, DRC mVAM, Somalia
Source: World Bank, 2012; WFP 2014
(25 rounds) (4 rounds) (Wave 1) (6 rounds to date) (3 rounds to date)
What are our plans?Planification du projet
Phase 1, Voice: DR Congo, Somalia. HIF Grant.
Phase 2, Text message + voice: 10 ‘self-starter’ countries in different regions. USAID grant.
evaluation
Priorities for 2014-2015
o Evaluation of the voice pilot (Tulane University)o Mode test (research and information firm)o Ebola response pilot (Guinea, Liberia, Sierra Leone)o Continued compilation and dissemination of evidence
evaluation
June 2013 Dec 2014 mid-2015
mode experiment
mVAM and the Ebola food security responsemVAM et la sécurité alimentaire dans le cadre de
l’épidémie Ebola • Strong case for remote data collection, due to
restrictions to physical access and a need for higher frequency informationFort besoin d’enquêtes à distance, vu les restrictions au travail de terrain et le besoin d’informations régulières
• WFP will carry out 3 monthly rounds of remote data collection, from September to November, in each countryLe PAM va collecter des données dans chaque pays durant 3 mois, de septembre à novembre
• Technologies will first include IVR and SMS, then live calls
• Les méthodes par serveur vocal interactif et SMS serontd’abord utilisées, les appels téléphoniques ensuite
• Food security and market indicatorsSécurité alimentaire et indicateurs de marché
• Learning componentComposante d’apprentissage
Thank youMerci
• mVAM Video, “WFP calling: what did you eat today?”
• mVAM page on WFP site
• mVAM blog on Humanitarian Innovation Fund website
• Nesta guest blog, “Home-grown innovation at WFP”
• Article in the Guardian, “Using mobile phones to better understand refugees' food needs”
• CDAC Network guest blog, “WFP Calling! Lessons from Voice Surveys in the Democratic Republic of Congo and Somalia”
• Daily Development guest blog, “Press 1 if you have not eaten today”
• Humanitarian Practice Network article, “A new tool in the toolbox: using mobile text for food security surveys in a conflict setting”
• Article in the Africa Policy Journal (pp. 36-53), “Tracking vulnerability in real time: Mobile text for food security surveys in eastern Democratic Republic of Congo”
[email protected]@bauer_jm
