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Leadership in Supply Chain and Logistics Consulting MWPVL International® Supply Chain | Experience Marc Wulfraat President (514) 482-3572 x 100 [email protected] All Rights Reserved to MWPVL International Inc. January, 2013 Options to Improve Productivity at a Parts Distribution Center
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  • Leadership in Supply Chain and Logistics Consulting

    MWPVL

    International®

    Supply Chain | Experience

    Marc Wulfraat

    President

    (514) 482-3572 x 100

    [email protected]

    All Rights Reserved to MWPVL International Inc. January, 2013

    Options to Improve Productivity at a Parts Distribution Center

    mailto:[email protected]

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 2

    MWPVL

    International®

    Supply Chain | Experience

    Supply Chain and Logistics Consulting Firm

    Headquartered in Montreal Since 2006; 2nd Office in Caribbean

    26 Years Consulting Experience, 200+ Mandates Completed

    Markets Served: 75% USA; 15% Canada; 10% Rest of World

    Markets Served: Retail 40%; Distribution 35%; Manufacturing 25%

    Specialization : Strategy, Operations, DC Design, Technology

    Company Overview

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 3

    MWPVL

    International®

    Supply Chain | Experience

    Execution

    Suppliers

    Planning

    Raw Materials Processing

    Production Distribution,

    Wholesale, Retail Transportation Store Consumer

    Distribution Network Optimization 2

    1 Global and Domestic Supply Chain Strategy

    5 Distribution Channel Strategy

    Supply Chain Demand Planning and Forecasting 6

    3 Distribution Flow Path Optimization

    7 Transportation Management & Optimization

    4 Product Sourcing and Procurement Strategy

    Operations Assessments 9

    8 Supply Chain Execution Technology

    Purchasing, Forecasting and Inventory Management

    Outsourcing to 3PL Service Providers

    Distribution center Design

    Logistics Excellence

    Material Handling Systems

    10

    11

    12

    13

    14

    MWPVL International Services Overview

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 4

    MWPVL

    International®

    Supply Chain | Experience

    Why Hire MWPVL International?

    MWPVL International provides clients with:

    Unbiased experience in supply chain and logistics operations

    Strong experience in helping distribution companies in the following critical areas:

    Invaluable insight to improve efficiency, accuracy, service level and quality of your distribution operations

    Optimized supply chain network strategies to support the business strategy and growth objectives of your company

    The design and implementation of distribution facilities to maximize asset utilization, labor efficiency and quality of service

    The selection and deployment of supply chain and logistics technology applications

    A trusted advisor in supply chain, logistics and distribution best practices.

  • Leadership in Supply Chain and Logistics Consulting

    Options to Improve Productivity at a Parts Distribution Center

    Goal : To improve labor productivity within the same four walls of your distribution center by deploying cost justifiable solutions

    suitable to the specifics of the warehouse operation

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 6

    MWPVL

    International®

    Supply Chain | Experience

    Unique Characteristics of a Parts Distribution Operation

    Parts distribution centers are typically characterized by:

    Parts distribution centers often have more than 100,000 SKUs in stock

    5% – 10% of the inventoried parts constitute 80+% of the order line activity

    The need to pick at all vertical levels of the distribution center because of insufficient real estate at ground-level to provide pick facings due to the high variety of parts being stocked

    Low pick density and high travel time per order

    A ratio of putaway lines to pick lines that is in the range of 1 : 2 thus stocking labor is very labor intensive

    Wide variation in shape, size and weight of parts which requires multiple storage zones and picking strategies to optimize the operation

    Parts distributors must often ship orders within a very tight time window (e.g. 30 minutes), particularly in the automotive aftermarket industry where service centers are ordering parts

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 7

    MWPVL

    International®

    Supply Chain | Experience

    Measuring Labor Productivity

    In the absence of defined labor standards, the measurement of current labor productivity rates is a critical first step to better understand opportunities for productivity improvements within the operation

    Measure each discrete job function by capturing the worked man-hours and the throughput volumes (e.g. order lines, units, cases, cube)

    Develop a simple table as shown in the next slide

    Isolate the job functions that are relatively inefficient

    Typically, in parts distribution centers, productivity gains can be achieved through techniques designed to increase pick density and reduce travel time

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 8

    MWPVL

    International®

    Supply Chain | Experience

    E.g. Measure Productivity by Function

    Identify current productivity levels by job function and whenever possible benchmark against other similar parts distribution operations – see example below

    Operations Component

    Engineered

    Labor Standard

    (Lines/Hr)

    Historical

    Labor Standard

    (Lines/Hr)

    Benchmark Rates

    Comparable Operations

    (Lines/Hr)

    Reach Truck Receiving + Putaway 10 8 - 9 10 - 15

    Putaway 31 25 25 - 35

    Picking - Bins 75 70 60 - 100

    Picking - Lower Racks 53 45-50 50 - 75

    Picking - Man-up Order Selector 23 20 20 - 35

    Picking - Reach Truck 17 10 - 15 10 - 15

    Packing 88 80 75 - 100

    Shipment Processing 250 ctns/5.0 Hours 250 ctns/Shift 200 - 300

    Kitting 114 105 N/A

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 9

    MWPVL

    International®

    Supply Chain | Experience

    Discrete Pick Locations

    Many parts distribution centers lack the notion of a discrete pick location per part

    A discrete pick location by definition is a unique bin location address that is assigned to one part only such that the location is not shared with any other part (i.e. each pick location can only be assigned to one item only)

    When a shelf level contains multiple SKUs co-mingled to a single shelf level, the operator must search through the parts to find the right one to be picked

    The time penalty per pick transaction is approximately 5.75 seconds in bin shelving and 3.45 seconds in racking slots

    This is due to the extra time required to search for the matching part number

    Another way of saying this is that a pick rate of 67 lines per hour can increase to 75 lines per hour if each SKU has a discrete pick location

    Establishing a discrete pick slot with a properly-sized pill box / bin container will have the dual benefit of speeding up the picking process and increasing picking accuracy

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 10

    MWPVL

    International®

    Supply Chain | Experience

    E.g. Vertical Parts Picking With Pill Boxes for Discrete Locations

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 11

    MWPVL

    International®

    Supply Chain | Experience

    Defining Picking Strategy Around Part Velocity

    Typically the top 5% parts generate 50% of order lines (A items) Hot zones Pick to Light Reverse pick concept

    Next 5% of parts generate 25% of the order lines (B items) Slotting strategies Right size/location of pick slots

    All other parts are very slow moving Dead zones Mezzanines and takeaway

    conveyors Vertical picking with man-up trucks Stockchaser trucks Cluster picking Less attention needed for these

    SKUs

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 12

    MWPVL

    International®

    Supply Chain | Experience

    High Velocity “A” Parts - Picking Strategy : Hot Zones

    For “A” items, set up a high density picking zone with the goal to increase pick density and reduce travel time for both picking and putaway operations

    An ergonomically designed “hot pick” area combined with pick to light or similar technology can enable rapid order turnaround time combined with high levels of efficiency

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 13

    MWPVL

    International®

    Supply Chain | Experience

    High Velocity “A” Parts - Picking Strategy : Pick to Light

    Pick to Light Typically applied for less than

    case pick in flow racks (or shelf bins) where faster velocity parts are being picked

    Highest levels for picking accuracy – typically in the 99.95% range

    Pick productivity typically in the 100 – 250 lines/hour range depending on order density

    Often combined with a conveyor for picking multiple orders concurrently

    Cost of pick to light system is a function of the number of pick locations that require lights so it makes most sense to use this technology for say the fastest 2 – 3,000 parts

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 14

    MWPVL

    International®

    Supply Chain | Experience

    Medium Velocity “B” Parts Picking Strategy : Horizontal Carousels

    Carousels Suitable for small cube parts

    that are medium to high velocity in terms of “hits”

    Efficient space usage due to elimination of operating aisles

    Downside is that they need to be shutdown during a quiet time to be replenished

    Pick rates can range from 150 – 600 lines per hour (average is 250 - 300) and are a function of:

    ₋ 2 vs. 3 vs. 4 carousel pods per picker

    ₋ Batch pick 12 orders at a time with put to light

    ₋ Riser platform

    ₋ Scanning confirmation requirements

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 15

    MWPVL

    International®

    Supply Chain | Experience

    Slow & Medium Velocity “B” & “C” Parts Picking Strategy : Mezzanines & Zone Transfer Conveyors Slow Velocity Parts

    Conveyors 2nd Level mezzanine and

    ground level shelf picking

    Shelves run perpendicular to takeaway conveyor

    Small parts are picked into cartons or totes for transfer to another pick zone or to packing

    Zone picking – more than 1 operator works the order

    Cluster picking – picker works multiple orders at a time

    Audit process for 0.5% of orders

    Mechanized takeaway conveyors to sortation to pallets

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 16

    MWPVL

    International®

    Supply Chain | Experience

    Slow Velocity “C” Parts Picking Strategy : Cluster Picking Strategies for Slow Velocity Parts

    Pick and sort multiple small orders to a cart E.g. 16 – 32 orders are

    picked and sorted concurrently

    Can be deployed in slow moving areas of the warehouse where bin shelving is used (e.g. mezzanines)

    Typical 75 – 110 lines per hour pick rate depending on many factors

    Lightweight design Totes can be removed

    and deposited to takeaway conveyor

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 17

    MWPVL

    International®

    Supply Chain | Experience

    Slow Velocity “C” Parts Picking Strategy : Stockchaser Trucks

    A stockchaser truck (e.g. Taylor Dunn) is a vehicle that allows a picker or stocker to quickly travel the warehouse

    Operator can access product at ground level

    Stockchasers can pull a cluster-pick carts (see previous slide)

    http://4.bp.blogspot.com/-GCZSXltYIOM/Ta-1MqKsRGI/AAAAAAAAADk/TW90sFYie1Q/s1600/taylordun.JPG

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 18

    MWPVL

    International®

    Supply Chain | Experience

    Slow Velocity “C” Parts Picking Strategy : Vertical Picking – Man-Up Order Picker Trucks

    VNA aisles can be configured to be as narrow as wide 48” with wire guidance or say 72” without wire guidance

    Product is hand stacked into vertical rack locations with wire mesh / plywood decking

    Strategy for larger SKUs that do not fit into shelf bins

    Slot fastest “C” items at ground level to reduce vertical travel

    Pick rates vary but will often be in the range of 25 – 50 lines per hour

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 19

    MWPVL

    International®

    Supply Chain | Experience

    Optimizing the Packing Function

    Packing Table Layout and Design is critical to maximizing the productivity of this function Understanding how to

    improve the packing function basically requires insight from having been exposed to other distributors that do well at this function.

    Pack rates typically range from 75 – 100 lines per hour for parts distributors.

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 20

    MWPVL

    International®

    Supply Chain | Experience

    Option: Voice Directed Picking (VDP)

    Voice Directed Picking Flexible because the technology

    can be used in all areas of the warehouse.

    Most applicable to areas where two hands are needed for the job

    ₋ Heavy Full Case (e.g. oils, fluids)

    ₋ Bulk products

    ₋ Tires / Exhaust pipes, etc.

    Cost of the technology is a function of the number of pickers using voice.

    Accuracy levels are higher than RF picking because of less quantity errors and eyes always on the job.

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 21

    MWPVL

    International®

    Supply Chain | Experience

    Option : Slotting Systems

    Slotting Software to continually

    optimize pick slot assignments to parts

    Tends be require a ½ full time inventory person to make this work.

    Reslot every quarter or every major season

    Only useful if it is used – start-up time can be 4 – 6 months

    Keep fastest “hit” items at the end of the shelf runs to minimize travel into pick aisles

    $75 – 100K typical investment

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 22

    MWPVL

    International®

    Supply Chain | Experience

    Option : Warehouse Heat Map

    Warehouse Heat Map

    Used to analyze where labor has been most active in the warehouse

    Can be used to visually analyze where the most “hits” have been taking place so that reslots can be made for the worst offenders

  • All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com

    Page 23

    MWPVL

    International®

    Supply Chain | Experience

    Recap and Conclusions

    Parts distribution centers generally suffer from low productivity rates because they have large SKU populations and most of the parts are ordered at most a few times a year

    This presentation highlights the importance of developing picking and storage strategies by the notion of velocity class

    Techniques in this presentation are designed to increase pick density and reduce travel time

    There are different technologies and material handling equipment solutions that are most suited to each of the strategies identified in this presentation

  • Leadership in Supply Chain and Logistics Consulting

    MWPVL

    International®

    Supply Chain | Experience

    Marc Wulfraat

    President

    (514) 482-3572 x 100

    [email protected]

    All Rights Reserved to MWPVL International Inc. January, 2013

    Options to Improve Productivity at a Parts Distribution Center

    mailto:[email protected]

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