Leadership in Supply Chain and Logistics Consulting
MWPVL
International®
Supply Chain | Experience
Marc Wulfraat
President
(514) 482-3572 x 100
All Rights Reserved to MWPVL International Inc. January, 2013
Options to Improve Productivity at a Parts Distribution Center
mailto:[email protected]
All Rights Reserved. MWPVL International Inc., 2012 www.mwpvl.com
Page 2
MWPVL
International®
Supply Chain | Experience
Supply Chain and Logistics Consulting Firm
Headquartered in Montreal Since 2006; 2nd Office in Caribbean
26 Years Consulting Experience, 200+ Mandates Completed
Markets Served: 75% USA; 15% Canada; 10% Rest of World
Markets Served: Retail 40%; Distribution 35%; Manufacturing 25%
Specialization : Strategy, Operations, DC Design, Technology
Company Overview
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MWPVL
International®
Supply Chain | Experience
Execution
Suppliers
Planning
Raw Materials Processing
Production Distribution,
Wholesale, Retail Transportation Store Consumer
Distribution Network Optimization 2
1 Global and Domestic Supply Chain Strategy
5 Distribution Channel Strategy
Supply Chain Demand Planning and Forecasting 6
3 Distribution Flow Path Optimization
7 Transportation Management & Optimization
4 Product Sourcing and Procurement Strategy
Operations Assessments 9
8 Supply Chain Execution Technology
Purchasing, Forecasting and Inventory Management
Outsourcing to 3PL Service Providers
Distribution center Design
Logistics Excellence
Material Handling Systems
10
11
12
13
14
MWPVL International Services Overview
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MWPVL
International®
Supply Chain | Experience
Why Hire MWPVL International?
MWPVL International provides clients with:
Unbiased experience in supply chain and logistics operations
Strong experience in helping distribution companies in the following critical areas:
Invaluable insight to improve efficiency, accuracy, service level and quality of your distribution operations
Optimized supply chain network strategies to support the business strategy and growth objectives of your company
The design and implementation of distribution facilities to maximize asset utilization, labor efficiency and quality of service
The selection and deployment of supply chain and logistics technology applications
A trusted advisor in supply chain, logistics and distribution best practices.
Leadership in Supply Chain and Logistics Consulting
Options to Improve Productivity at a Parts Distribution Center
Goal : To improve labor productivity within the same four walls of your distribution center by deploying cost justifiable solutions
suitable to the specifics of the warehouse operation
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MWPVL
International®
Supply Chain | Experience
Unique Characteristics of a Parts Distribution Operation
Parts distribution centers are typically characterized by:
Parts distribution centers often have more than 100,000 SKUs in stock
5% – 10% of the inventoried parts constitute 80+% of the order line activity
The need to pick at all vertical levels of the distribution center because of insufficient real estate at ground-level to provide pick facings due to the high variety of parts being stocked
Low pick density and high travel time per order
A ratio of putaway lines to pick lines that is in the range of 1 : 2 thus stocking labor is very labor intensive
Wide variation in shape, size and weight of parts which requires multiple storage zones and picking strategies to optimize the operation
Parts distributors must often ship orders within a very tight time window (e.g. 30 minutes), particularly in the automotive aftermarket industry where service centers are ordering parts
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MWPVL
International®
Supply Chain | Experience
Measuring Labor Productivity
In the absence of defined labor standards, the measurement of current labor productivity rates is a critical first step to better understand opportunities for productivity improvements within the operation
Measure each discrete job function by capturing the worked man-hours and the throughput volumes (e.g. order lines, units, cases, cube)
Develop a simple table as shown in the next slide
Isolate the job functions that are relatively inefficient
Typically, in parts distribution centers, productivity gains can be achieved through techniques designed to increase pick density and reduce travel time
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MWPVL
International®
Supply Chain | Experience
E.g. Measure Productivity by Function
Identify current productivity levels by job function and whenever possible benchmark against other similar parts distribution operations – see example below
Operations Component
Engineered
Labor Standard
(Lines/Hr)
Historical
Labor Standard
(Lines/Hr)
Benchmark Rates
Comparable Operations
(Lines/Hr)
Reach Truck Receiving + Putaway 10 8 - 9 10 - 15
Putaway 31 25 25 - 35
Picking - Bins 75 70 60 - 100
Picking - Lower Racks 53 45-50 50 - 75
Picking - Man-up Order Selector 23 20 20 - 35
Picking - Reach Truck 17 10 - 15 10 - 15
Packing 88 80 75 - 100
Shipment Processing 250 ctns/5.0 Hours 250 ctns/Shift 200 - 300
Kitting 114 105 N/A
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MWPVL
International®
Supply Chain | Experience
Discrete Pick Locations
Many parts distribution centers lack the notion of a discrete pick location per part
A discrete pick location by definition is a unique bin location address that is assigned to one part only such that the location is not shared with any other part (i.e. each pick location can only be assigned to one item only)
When a shelf level contains multiple SKUs co-mingled to a single shelf level, the operator must search through the parts to find the right one to be picked
The time penalty per pick transaction is approximately 5.75 seconds in bin shelving and 3.45 seconds in racking slots
This is due to the extra time required to search for the matching part number
Another way of saying this is that a pick rate of 67 lines per hour can increase to 75 lines per hour if each SKU has a discrete pick location
Establishing a discrete pick slot with a properly-sized pill box / bin container will have the dual benefit of speeding up the picking process and increasing picking accuracy
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MWPVL
International®
Supply Chain | Experience
E.g. Vertical Parts Picking With Pill Boxes for Discrete Locations
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MWPVL
International®
Supply Chain | Experience
Defining Picking Strategy Around Part Velocity
Typically the top 5% parts generate 50% of order lines (A items) Hot zones Pick to Light Reverse pick concept
Next 5% of parts generate 25% of the order lines (B items) Slotting strategies Right size/location of pick slots
All other parts are very slow moving Dead zones Mezzanines and takeaway
conveyors Vertical picking with man-up trucks Stockchaser trucks Cluster picking Less attention needed for these
SKUs
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MWPVL
International®
Supply Chain | Experience
High Velocity “A” Parts - Picking Strategy : Hot Zones
For “A” items, set up a high density picking zone with the goal to increase pick density and reduce travel time for both picking and putaway operations
An ergonomically designed “hot pick” area combined with pick to light or similar technology can enable rapid order turnaround time combined with high levels of efficiency
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MWPVL
International®
Supply Chain | Experience
High Velocity “A” Parts - Picking Strategy : Pick to Light
Pick to Light Typically applied for less than
case pick in flow racks (or shelf bins) where faster velocity parts are being picked
Highest levels for picking accuracy – typically in the 99.95% range
Pick productivity typically in the 100 – 250 lines/hour range depending on order density
Often combined with a conveyor for picking multiple orders concurrently
Cost of pick to light system is a function of the number of pick locations that require lights so it makes most sense to use this technology for say the fastest 2 – 3,000 parts
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MWPVL
International®
Supply Chain | Experience
Medium Velocity “B” Parts Picking Strategy : Horizontal Carousels
Carousels Suitable for small cube parts
that are medium to high velocity in terms of “hits”
Efficient space usage due to elimination of operating aisles
Downside is that they need to be shutdown during a quiet time to be replenished
Pick rates can range from 150 – 600 lines per hour (average is 250 - 300) and are a function of:
₋ 2 vs. 3 vs. 4 carousel pods per picker
₋ Batch pick 12 orders at a time with put to light
₋ Riser platform
₋ Scanning confirmation requirements
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MWPVL
International®
Supply Chain | Experience
Slow & Medium Velocity “B” & “C” Parts Picking Strategy : Mezzanines & Zone Transfer Conveyors Slow Velocity Parts
Conveyors 2nd Level mezzanine and
ground level shelf picking
Shelves run perpendicular to takeaway conveyor
Small parts are picked into cartons or totes for transfer to another pick zone or to packing
Zone picking – more than 1 operator works the order
Cluster picking – picker works multiple orders at a time
Audit process for 0.5% of orders
Mechanized takeaway conveyors to sortation to pallets
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MWPVL
International®
Supply Chain | Experience
Slow Velocity “C” Parts Picking Strategy : Cluster Picking Strategies for Slow Velocity Parts
Pick and sort multiple small orders to a cart E.g. 16 – 32 orders are
picked and sorted concurrently
Can be deployed in slow moving areas of the warehouse where bin shelving is used (e.g. mezzanines)
Typical 75 – 110 lines per hour pick rate depending on many factors
Lightweight design Totes can be removed
and deposited to takeaway conveyor
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MWPVL
International®
Supply Chain | Experience
Slow Velocity “C” Parts Picking Strategy : Stockchaser Trucks
A stockchaser truck (e.g. Taylor Dunn) is a vehicle that allows a picker or stocker to quickly travel the warehouse
Operator can access product at ground level
Stockchasers can pull a cluster-pick carts (see previous slide)
http://4.bp.blogspot.com/-GCZSXltYIOM/Ta-1MqKsRGI/AAAAAAAAADk/TW90sFYie1Q/s1600/taylordun.JPG
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MWPVL
International®
Supply Chain | Experience
Slow Velocity “C” Parts Picking Strategy : Vertical Picking – Man-Up Order Picker Trucks
VNA aisles can be configured to be as narrow as wide 48” with wire guidance or say 72” without wire guidance
Product is hand stacked into vertical rack locations with wire mesh / plywood decking
Strategy for larger SKUs that do not fit into shelf bins
Slot fastest “C” items at ground level to reduce vertical travel
Pick rates vary but will often be in the range of 25 – 50 lines per hour
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Page 19
MWPVL
International®
Supply Chain | Experience
Optimizing the Packing Function
Packing Table Layout and Design is critical to maximizing the productivity of this function Understanding how to
improve the packing function basically requires insight from having been exposed to other distributors that do well at this function.
Pack rates typically range from 75 – 100 lines per hour for parts distributors.
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MWPVL
International®
Supply Chain | Experience
Option: Voice Directed Picking (VDP)
Voice Directed Picking Flexible because the technology
can be used in all areas of the warehouse.
Most applicable to areas where two hands are needed for the job
₋ Heavy Full Case (e.g. oils, fluids)
₋ Bulk products
₋ Tires / Exhaust pipes, etc.
Cost of the technology is a function of the number of pickers using voice.
Accuracy levels are higher than RF picking because of less quantity errors and eyes always on the job.
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MWPVL
International®
Supply Chain | Experience
Option : Slotting Systems
Slotting Software to continually
optimize pick slot assignments to parts
Tends be require a ½ full time inventory person to make this work.
Reslot every quarter or every major season
Only useful if it is used – start-up time can be 4 – 6 months
Keep fastest “hit” items at the end of the shelf runs to minimize travel into pick aisles
$75 – 100K typical investment
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MWPVL
International®
Supply Chain | Experience
Option : Warehouse Heat Map
Warehouse Heat Map
Used to analyze where labor has been most active in the warehouse
Can be used to visually analyze where the most “hits” have been taking place so that reslots can be made for the worst offenders
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Page 23
MWPVL
International®
Supply Chain | Experience
Recap and Conclusions
Parts distribution centers generally suffer from low productivity rates because they have large SKU populations and most of the parts are ordered at most a few times a year
This presentation highlights the importance of developing picking and storage strategies by the notion of velocity class
Techniques in this presentation are designed to increase pick density and reduce travel time
There are different technologies and material handling equipment solutions that are most suited to each of the strategies identified in this presentation
Leadership in Supply Chain and Logistics Consulting
MWPVL
International®
Supply Chain | Experience
Marc Wulfraat
President
(514) 482-3572 x 100
All Rights Reserved to MWPVL International Inc. January, 2013
Options to Improve Productivity at a Parts Distribution Center
mailto:[email protected]