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8/3/2019 MWR Power Point
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A Look at Small Group Communication
Davida Jackson
Kenyon Stanley
Kristen Bostedo-Conway
Leah Beth Parsons
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Michael Waltrip Racing
History Founded 1996
Consistent top 10 team
3 4 car lineup
Roughly 250 employees
Goal WIN by trimming milliseconds
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Michael Waltrip Racing
Mission
To be unique a organization driven by
performance, rooted in tradition and focusedon delivering to our partners a personal
connection with fans through innovation and
entertainment
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Why Chosen?
Transparent Organization
Unique Use of Small Groups
High Stakes Provides Tours to Community of Entire
Engineering Facility
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Engineering Group
50 members per small engineering group (In
shop)
5 subgroups with 5-15 people per group Painters
Administration
Maintenance
Travel
Collaboration
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Systems Theory
Definition: According to Eisenberg, E.,
Goodall H.L & Tretheway, A. (2010), a system
can be defined as a complex set of
relationships among interdependent
components or parts (p.79).
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Michael Waltrip Racing:
An Open System
Interdependence
Open to Environment Equifinality and Feedback
InputThroughput--Output
Synergy has to occur to function
Deadlines
Goal of qualifying and eventually winning
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Forming occurs quickly due to the exclusivity of theNASCAR industry
Norming
groups rarely complete the norming processas the norms are pre-established before they ever join
Storming is also a rare occurrence because peopleknow the members outside the group environment
Conforming the pressure to conform is extreme fromboth inside and outside team influences
Group Development Phases:
Short Circuited
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Cohesion Stuck Like Glue
Size of Team small, typically 5 - 15 per
subgroup
Background all group members have similar
backgrounds
Satisfaction with Tasks coveted positions
make all tasks important
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Social Interaction frequent inside and
outside of group environment Social Loafing problem due to extreme
cohesion
Cohesion Stuck Like Glue
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Lack of Diversity
No minorities
Only 2 Women Out of 16 Small Groups
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Stereotypes
Redneck
Caucasian
Male
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Group Think
Extreme Cohesion + Lack of Diversity = Bad
DecisionMaking
Time Constraints + Group Pressure = Group
Think
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So what?
Group Think
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Conclusion
MWRMust Embrace Diversity
Normal Group Development Will Occur
Differing View Points Will Emerge
Innovation Will Not Be Stifled By Groupthink
TheMission Of The Organization Will Be
Achieved
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What are the Practical
Take Aways
Questions?
What small group best practices would you
use in your work group or for a consulting
client?
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Tools for Your Small
Group Tool Box
Weekly group meetings = valuable feedback
Movies, meals and service projects helpincrease cohesion
Only occasionally to prevent social loafing
Look for diverse members to increaseinnovation