My Rewards – Online!

Employee Quick Reference Guide

Viewing and redeeming your rewards is easier than ever!

Access the rewards site through Mercury’s Virtual Workplace and click through the different options:

Hall of Fame

Each month,

participants are

ranked by the

number of

Recognition

Awards

received.

Congratulations

to all who are

ranked!

Select either Gift Cards (over 30 options) or Prepaid Cards

(American Express) from the Catalog

Click the gift card that you would like to order, then click on the "Add

to Cart" button. The item will be added to your cart

You can continue browsing and add more items to your cart, or to

continue, click on

Complete all required fields for your shipping address. You may edit any incorrect information. Then click

To check your order status, click on the "Account" tab in the header

navigation, select , and select the appropriate

confirmation number.

Review the items on your order and your shipping information. When

you are ready to complete your order, click

Awards

Click on the “Awards” tab to

view the Recognition

Awards you have received.

To view your award details,

click on “View” next to the

award.

From the Award Details

page, you can view detailed

information about the award

and download a PDF

certificate commemorating

your award.

Account

Click on “Account” from the

top navigation to change your

account's shipping

information, view orders, and

view transaction history.

On the landing page, the

buttons for “My Account,”

“Order History,” and “Point

Account” will point you to

different pages where you

may view your shipping

information, your order history

and status, and a summary of

your point account

transactions.

Mercury

Moments

Who’s been

recognized for

creating a

Mercury

Moment?

Visit the Mercury

Moments page

through the

header

navigation link to

find out!

Help

Find FAQs, order

policies, and a

form to submit your

support request for

a personal

response.

To submit a help

request: Select

your question from

the drop-down

menu or simply

choose, “I have a

question about

something else.”

Describe your

question and then

click, “Send Help

Request.”

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Redeeming Your Awards

My Rewards – Online!

Manager’s Quick Reference Guide to Giving Awards

Awards

Click on the “Awards” tab to give an award, view awards given, received or pending. To view awards you have given, click

on “Awards that I have given” then click “View” next to the award.

View detailed information about the award and download a PDF certificate commemorating the award From

the Award Details page that can be printed or e-mailed to the

employee

View available points to give by clicking the Accounts tab and see “Your Points to

Give” on the right. 1 point = $1.00 value for redeeming gift cards.

Give An Award:

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Click the red “Give Award” button found in the “Awards” tab

Search for recipients by first or last name or click next to the

appropriate name(s)* on the right. (Click if you wish to delete a

recipient from the award.)

Select the type of the award and enter the award reason in the provided text

box in the “Award Details,” section

If you wish the awardee(s)* to be considered for special

recognition by the Mercury Moment Committee, select award type

“Creating Mercury Moments” and click on the box next to

“Nominate this Mercury Moment for special consideration.”

Select Point Award Method:

Award points from my distributable account: This option is used to

reward those employees that report to you. Selected points will be drawn

from your annual distributable budget. You will be prompted to select the

point value for the award.

Send awards as nomination to employee’s manager for approval: This

option is used to reward those employees that do not report to you. The

award will be submitted to the employee’s manager who will receive

notification that an award is awaiting their approval. Points will not be

drawn from your annual distributable budget.

Click to complete the award

Approve awards on the main “Awards” tab

* You can select several employees at one time.

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