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«My Way of Marketing» by Gianfranco Delfini – uploaded up to 15/09/2016
Marketing is a business
science based on logical
and measurable
principles.
from December 1998 to February 2007
15 «My Way of Marketing» – Gianfranco Delfini
Strategic and operational
implementation of the
«Club Sigma»
fidelity card project
in the connected stores.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
16 «My Way of Marketing» – Gianfranco Delfini
Operations above/below the line
supporting the card.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
«My Way of Marketing» – Gianfranco Delfini 17
Direct marketing program.
Mailing.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
«My Way of Marketing» – Gianfranco Delfini 18
Results: - 32,93% mail answers - +15,4% average increase in baby care products purchasing
Identify customers through fidelity card connected to the «baby world» and change their spending capacity (the «baby world» was based on over 130 baby care products). Customers data scanner analysis Segmentation - Clustering Target: 3.000 customers through direct mailing
Cluster marketing operations.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
19 «My Way of Marketing» – Gianfranco Delfini
Co-marketing.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
20 «My Way of Marketing» – Gianfranco Delfini
Customer care.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
21 «My Way of Marketing» – Gianfranco Delfini
Co-marketing communication
system in the store.
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
22 «My Way of Marketing» – Gianfranco Delfini
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
Private label
marketing program.
23 «My Way of Marketing» – Gianfranco Delfini
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
Involving customers.
24 «My Way of Marketing» – Gianfranco Delfini
Mar
keting
Coord
inat
or
Head
of Fid
elit
y C
ard «
Clu
b S
igm
a»
Involving customers.
from April 2007 to now
26 «My Way of Marketing» – Gianfranco Delfini
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
New «concept» and new logo
to develop the brand on the domestic
and international market.
27 «My Way of Marketing» – Gianfranco Delfini
Corporate communication
and development of new packaging.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
28 «My Way of Marketing» – Gianfranco Delfini
Establishing the «Veroni mood»
for the market.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
29 «My Way of Marketing» – Gianfranco Delfini
Establishing the «Veroni mood»
for the market.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
30 «My Way of Marketing» – Gianfranco Delfini
Promotional activities
to sell in (to retailers)
and to sell out (to consumers).
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
31 «My Way of Marketing» – Gianfranco Delfini
Promotional activity planning.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
32
Results: - 1.314 registered users and 22.193 hits in 4 months - Veroni FB page traffic increased by 30% on an average
1) Buy a Veroni product in a normal trade shop;
(from april to september 2014)
2) get a gift with a code;
3) Link to the Veroni website;
4) try to win a Brandani prize.
«My Way of Marketing» – Gianfranco Delfini
On – and off line integration.
Focused on Facebook.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
33 «My Way of Marketing» – Gianfranco Delfini
On – and off line integration.
Picture game on Facebook.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
34 «My Way of Marketing» – Gianfranco Delfini
We are close to retailers
by giving them consumable kit
for daily use in sales.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
35 «My Way of Marketing» – Gianfranco Delfini
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
36 «My Way of Marketing» – Gianfranco Delfini
www.insiemeavoi.net is an on-line traninig platform for trade retailers.
The aim of this innovative project is
to create value for retailers in terms of
training, case studies, explanations and practices
in order to improve the management of the store.
The platform is user friendly, iconographic and free of charge.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
37 «My Way of Marketing» – Gianfranco Delfini
The platform offers continuous updates
(insights and posts weekly) and a specific training course
with a match during determined periods of time.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
38 «My Way of Marketing» – Gianfranco Delfini
The retailers can compare
their skillness during the match.
As the retailers go on with the match,
they can download
the new contents of the training program.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
39 «My Way of Marketing» – Gianfranco Delfini
The training content has been structured
as a "multiple choice question“.
The retailers can have a better idea of the real situation
when compared to other points of sales
to better develop their management capacity.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
40 «My Way of Marketing» – Gianfranco Delfini
«Insieme a Voi» is also a philosophy of involvement
of the sales network and customers
to create business projects .
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
42 «My Way of Marketing» – Gianfranco Delfini
In-store strategy
and activities in terms of
sales and branding.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
43 «My Way of Marketing» – Gianfranco Delfini
Promoter’s activity.
Veroni promoter’s team
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
44 «My Way of Marketing» – Gianfranco Delfini
Promoter’s activity.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
45 «My Way of Marketing» – Gianfranco Delfini
Promoter’s activity.
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
Cibus – Parma (Italy) - 2016
47 «My Way of Marketing» – Gianfranco Delfini
Sial – Paris (France) - 2010 Management:
- technical experts and suppliers
- booth planning
- welcome hospitality
- selling activities
- corporate communication
- media visibility
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
48 «My Way of Marketing» – Gianfranco Delfini
Anuga – Cologne (Germany) - 2011
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
49 «My Way of Marketing» – Gianfranco Delfini
Cibus – Parma (Italy) - 2014
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
50 «My Way of Marketing» – Gianfranco Delfini
Anuga – Cologne (Germany) - 2015
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or
51 «My Way of Marketing» – Gianfranco Delfini
Cibus – Parma (Italy) - 2016
Head
of M
arke
ting
Depar
tment
In-S
tore
Sal
es
Co
ord
inat
or