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® TECHNICAL SERVICE INFORMATION PACKAGE MY08 NISSAN ARMADA (WZW) & INFINITI QX56 (IWZW) BOSE ® MUSIC SYSTEM Preliminary Document UNCONTROLLED DOCUMENT- 02/07 General reference for Service Use Only
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Page 1: MY08Armada_QX56TSIP.pdf

®

TECHNICAL SERVICE INFORMATION PACKAGE

MY08 NISSAN ARMADA (WZW) &

INFINITI QX56 (IWZW)

BOSE® MUSIC SYSTEM

Preliminary Document UNCONTROLLED DOCUMENT- 02/07 General reference for Service Use Only

Page 2: MY08Armada_QX56TSIP.pdf

BOSE® MUSIC SYSTEM Nissan Armada (WZW) / Infiniti QX56 (iWZW)

Introduction: The Bose® Music System is custom tailored to match the specific acoustic characteristics of this vehicle’s interior. Content (See “Service Configuration and Recommendation” for part numbers):

Center IP: (1) 3.25” Twiddler Front IP (2) 2.5” Twiddler

Front Doors: (2) 6x9” Speaker Under Drivers (1) 8.3 Liter enclosure with a 5.25” Woofer Seat powered by a 100W TSM amplifier

Rear Doors: (2) 6.5” Speaker & (2) 1.5” Twiddler Rear Lift gate (2) 3.25” Twiddler

Under Drivers A Bose centralized, 8 channel, high performance Power side IP Amplifier with active equalization network and compression circuitry. Amplifier also uses noise compensation technology.

Also In I.P. Radio Head Unit For Radio unit service please contact the Radio Manufacturer.

Radio Supplier - H/U with Navi XANAVI ( Audio supplied by Clarion to XANAVI) H/U without Navi Panasonic The active equalization network takes into account the absorptive and reflective characteristics of seats, windshield, seat coverings, instrument panel and door shapes, speaker placement, and occupant placement. To achieve the best performance of the sound system all tone controls should be set at the detent position

Page 3: MY08Armada_QX56TSIP.pdf

Service: Service will be limited to the replacement of the component parts listed in the “System Configuration and Service Recommendation”, found later in this technical information package. No internal amplifier repair or speaker repair is permitted in the field. Because of the uniqueness in the custom acoustics of the equalization network, no external customer modifications are recommended or sanctioned (I.E. graphic equalizers, additional sub-woofers, or additional power amplification). Any modifications to the system will void the warranty of the system components. The enclosed technical and diagnostic information should serve as adequate source material for the creation of dealer technical service information materials. If any additional information is required, please direct inquiries to the attention of:

Dave Gustafson Supervisor North American Service Bose Corporation Internet: [email protected]

Page 4: MY08Armada_QX56TSIP.pdf

The Bose® Sound System for the 2008 Infiniti QX56 and Nissan Armada

Twelve high-performancespeakers

Two 2.5-inch (64mm) Twiddler® mid/high-range

speakers, one on each side of the instrument panel.

One 3.25-inch (80mm) Twiddler neodymium

mid/high-range speaker in the middle of the

instrument panel.

Two 6 x 9 inch (150 x 230mm) wide-range

speakers, one in each front door.

One 5.25-inch (130mm) high-performance

Richbass® woofer in an 8.3-liter customized bass-

reflex enclosure under the driver’s seat, powered

by a Bose® 100-watt two-state modulation amplifier.

Two 1.5-inch (36mm) tweeters, one in each

rear door.

Two 6.5-inch (165mm) high-performance

neodymium speakers, one in each rear door.

Two 3.25-inch (80mm) Twiddler neodymium

mid/high-range speakers, one on either side of

the rear liftgate.

System Electronics

A Bose® digital amplifier with eight channels ofcustomized equalization and digital signalprocessing mounted behind the driver’s-sideinstrument panel.

5

1

2

3

4

5

6

7

8

1 12

33

45 5

66

7 7

8

Page 5: MY08Armada_QX56TSIP.pdf

Radio

7

5

8

6

Main Amp (8800)

6x9" 2 Ohm

1

8 Channel8800 Amp

Note: The 100 W output on Channel 4 is achieved after the amplification of the Bass Box TSM amplifier

6.5"2 Ohm

18 W

1

18 W

2

18 W

3

100 W

4

37 W

5

37 W

6

37 W

7

37 W

8

TSM

6x9" 2 Ohm

3.25" 4 Ohm 2.5"

4 Ohm 2.5"

4 Ohm

1.5"4 Ohm

1.5"4 Ohm

6.5"2 Ohm

3

100W TSM Amp5.25" ½ Ohm Spk

4

2

3.25" 4 Ohm

3.25" 4 Ohm

Page 6: MY08Armada_QX56TSIP.pdf

B+

GND

MY08 Nissan Armada / Infiniti QX56BOSE 8800 Series Amplifier

3218

2019

2221

3321

11

12

Channel 1 inputLeft Front

Channel 2 inputRight Front

Channel 3 inputLeft Rear

Channel 4 inputRight Rear

-

+

-

+

-

+

-

+

+

-

+

-

67

914

Sw B+ 31

25GPIO D

Bass Box Amp Control

Channel 1 outputLeft lift gate

+

-

3727

Channel 2 outputRight lift gate

+

-

45

Channel 5 outputLeft front door / Left IP

+

-

813

Channel 6 outputRight front door / Right IP

Channel 4 outputUnder drivers seat

GPIO ACenterpoint

On/Off

+

-

1528

Channel 3 outputCenter IP

+

-

110

Channel 7 outputLeft rear door

+

-

23

Channel 8 outputRight rear door

35

Quad Power IC

Duel Power IC

Duel Power IC

Page 7: MY08Armada_QX56TSIP.pdf

Output 1 - Left LiftgateOutput 2 - Right LiftgateOutput 3 - Center IPOutput 4 - Bass BoxOutput 5 - Left Front DoorOutput 6 - Right Front DoorOutput 7 - Left Rear DoorOutput 8 - Right Rear Door

PIN FUNCTION PIN FUNCTIONPIN 1 OUTPUT 7+ PIN 20 INPUT 2-PIN 2 OUTPUT 8+ PIN 21 INPUT 3+PIN 3 OUTPUT 8- PIN 22 INPUT 3-PIN 4 OUTPUT 5+ PIN 23 INPUT 4+PIN 5 OUTPUT 5- PIN 24 N/CPIN 6 OUTPUT 1+ PIN 25 GPIO_D OUT (Bass box enable)PIN 7 OUTPUT 1- PIN 26 N/CPIN 8 OUTPUT 6+ PIN 27 OUTPUT 2-PIN 9 OUTPUT 4+ PIN 28 OUTPUT 3-PIN 10 OUTPUT 7- PIN 29 N/CPIN 11 B+ PIN 30 N/CPIN 12 GND PIN 31 SWB+ (Amp enable)PIN 13 OUTPUT 6- PIN 32 INPUT 1-PIN 14 OUTPUT 4- PIN 33 INPUT 4-PIN 15 OUTPUT 3+ PIN 34 N/CPIN 16 N/C PIN 35 GPIO_A INPUT (Centerpoint On/Off)PIN 17 N/C PIN 36 N/CPIN 18 INPUT 1+ PIN 37 OUTPUT 2+PIN 19 INPUT 2+

PIN FUNCTION1 WOOFER -2 WOOFER +3 NO CONTACT4 AMP ON5 POWER GND6 BAT

Channel assignment

Bass Box pin assignments

Amplifier pin assignments

MY08 Nissan Armada / Infiniti QX56 Connector pin assignment

1

2

345

6

Page 8: MY08Armada_QX56TSIP.pdf

AUTOMOTIVE SYSTEMS DIVISION SERVICESYSTEM CONFIGURATION AND SERVICE RECOMMENDATIONAS OF: 02/07

CODE NAME /MODEL: WZW & iWZW / MY 08 Nissan Armada & Infinfiti QX56

PRODUCTION PART NUMBERS

CONFIGURATION DESCRIPTION BOSE P/N CUSTOMER P/N SERVICE

Center IP 3.25" Twiddler Speaker 275055-1002C 28154 5Z200 (1) (2) (3)

Left IP 2.5" Twiddler Speaker 266048-102C 28152 7S200 (1) (2) (3)

Right IP 2.5" Twiddler Speaker 266048-102C 28152 7S200 (1) (2) (3)

Left Front Door 6" x 9" Speaker 265174-003C 28157 7S200 (1) (2) (3)

Right Front Door 6" x 9" Speaker 265174-003C 28157 7S200 (1) (2) (3)

Under Drivers Seat 8.3 Liter Bassbox (5.25" Spk & 100W TSM Amp 265215-004C 28170 7S200 (1) (2) (3)Service assembly 270516-003F 28170 7S200

Left Rear Door 6.5" Speaker 260274-103C 28156 7Y300 (1) (2) (3)1.5" Tweeter 265675-103C 28138 EA50A

Right Rear Door 6.5" Speaker 260274-103C 28156 7Y300 (1) (2) (3)1.5" Tweeter 265675-103C 28138 EA50A

Rear Liftgate Two 3.25" Twiddler Speakers 275055-1202C 28154 5Z20N (1) (2) (3)

Behind Driver side IP 8800 Series Amplifier 295285-003C 28060 ZQ30A

KEY TO SERVICE ACTIONS:(1) = SERVICED AT ASSEMBLY LEVEL WITH A "NEW" SERVICE REPLACEMENT PART(2) = NO INTERNAL FIELD REPAIR AUTHORIZED(3) = UNAUTHORIZED FIELD MODIFICATIONS (CUSTOMIZATIONS) ARE PROHIBITED

®

Page 9: MY08Armada_QX56TSIP.pdf

MY 08 Nissan Armada / Infiniti QX56 Part Identification Sheet

Left & Right IPs - 2.5" Twiddler Center IP - 3.25" Twiddler Rear Doors - 1.5" Tweeter

Rear Doors - 6.5" Speaker Front Doors - 6 x 9" Speaker

Under Drivers seat - 8.3 Liter Bass Box

Behind Drivers side IP - 8 Channel Amplifier

Page 10: MY08Armada_QX56TSIP.pdf

WHO IS RESPONSIBLEWhen there is a Field Service Problem

with the Bose® Music System?

AUTOMOBILECONSUMER

• BRINGS CAR INTO DEALER

AUTO MANUFACTURER’SSERVICE PARTS

OPERATION • Sells Bose Service Parts • Sells New Radios

RADIO MANUFACTURER

• Radio Sales• Radio Service and Repair• Technical Assistance

AUTO DEALERSHIPSERVICE DEPT.

• Originates Repair Order• System Diagnosis & Repair

AUTO MANUFACTURERDIVISIONAL SALES DEPT.

• Initiates Service Policies and Procedures• Assists Dealer w/ Consumer complaints and problems

AUTO MANUFACTURER’STECHNICAL ASSISTANCE

• Assists Dealer to resolve difficult problems• Contacts Component Supplier when they need help

BOSE CORPORATIONTECHNICAL ASSISTANCE

• Assist Auto Manufacturer to resolve difficult Dealer technical problems

Page 11: MY08Armada_QX56TSIP.pdf

AUTOMOTIVE SYSTEMS DIVISION SERVICEMY08 Nissan Armada / Infiniti QX56

SYSTEM PART-->

SYMPTOM RA

DIO

• BA

T+ (M

EM

BA

CK

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& C

EN

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PROCEDURAL SUGGESTIONS & HINTSWHOLE SYSTEM APPEARS DEAD O O O F •Look for problem centered around radio Head (Radio Head Functions DO NOT Operate/Luminate)

WHOLE SYSTEM APPEARS DEAD-HOWEVER... OX O O XOF O F F •Ensure Amp connector is plugged into Amp (Radio Head Functions SEEM to be OK) •Amp will not turn on without switched B+ supplied

•Check Amp B+ and Ground circuits

RADIO LOOSES MEMORY PRESETS O O F •Radio Head must have uniterupted B+ to maintain Memory Settings

POP NOISE WHEN RADIO IS TURNED ON OR OFF V FX F F •Check if Amp is ON when Radio is OFF•Check Radio for Noisy Power Up/Down Try substitute known good Radio unit

NO SOUND FROM ONE CHANNEL-DEAD OX OX F F F F F F F •Verify Condition w/ Fader and balance Ctrls (All other channels sound OK) GV GV * Check audio wiring for the speaker

SF SFREDUCED SOUND FROM ONE CHANNEL OX OX F F F F F F F •Check for disconnected speaker connector

FH GV and/or open circuit at the speakerSF

ATTENUATED SOUND FROM ONE CHANNEL HRF HRF F F F F F F F •Verify condition w/ Fader and balance Ctrls•Check for High resistance connections

DISTORTED SOUND FROM ONE CHANNEL F F F F F F F •Check for loose trim panels or associated (Buzzing, Scratchy, or Raspy sound) local assemblies or harnesses & connectors

•Switch speaker to opposite channel, if prblm moves w/ speaker, replace speaker.•Try known good Bose Power Amp.•Try known good Radio Unit

NO SOUND FROM COMPLEMENTARY CHANNELS OX F •Verify condition with Radio Balance Control (Output IC configurations) GV •One of the Amp's output IC's most likely Channel 1, 2, 3 & 4 SF have shut down. Check for a wiring problem Channel 5 & 6 before replacing the Bose AmplifierChannel 7 & 8

REDUCED SOUND QUALITY ON MULTIPLE H H HRG HR F F •Substitute a known good radio unit CHANNELS OR POOR OVERALL SOUND (-)Sh •Check for loose trim panels or associated ON WHOLE SYSTEM local assemblies or harnesses & connectors

•Check polarity of circuits in concern •Check for loose conections & corrosion Use "Reduced Sound Quality" Chart

NOISE AND INTERFERENCE H Sh(-)H HF F F •Check for proper suppression @ noise source (Switch pops, ignition, and alternator •Check proximity of wiring to noise source

•Check for open audio shielding

COMPONENTSTROUBLESHOOTING GUIDE

CIRCUITS FUSES

®

KEY: O = OpenX = ShortedS = Short to ShieldG = GroundedV = Short to VoltageR = Reversed PolarityF = Failed ComponentG(-) = Grounded Audio (-) H= High Resistance (Corrosion)Sh = Open Shielding

Page 12: MY08Armada_QX56TSIP.pdf

No Audio

Is there proper battery voltage? Is there a

display?

Check power circuit, fuses,

wiring, and ground

All Speakers

Possible Defective Bose Amplifier

Replace Bose Amplifier

Call Technical

Assistance

Less than All Speakers

Possible Defective speaker. Swap with like

speaker to verify.

Possible Loose Connector at

Speaker

Shorted speaker harness, should measure open to

ground

Problem Resolved?

Check for display functionality

Page 13: MY08Armada_QX56TSIP.pdf

One Channel No Output

Speaker Defective

Amplifier Defective

Connector Damaged

Wire Harness

Damaged

Loose Connector

Wire Harness

Damaged

One Channel Static or Popping

Amplifier Defective

Speaker Defective

Loose Connector

Page 14: MY08Armada_QX56TSIP.pdf

1 Providing a confirmed defect

Poor Sound Quality1

Defective Speaker

Defective Amplifier or

Radio

Loose Connector

Wire Harness

Damaged

Loose mounting screws or

tabs

Poor Radio Reception

Insufficient radio transmission for vehicle location.

Compare to another vehicle.

If signal is weak

ensure proper

antenna connections

Antenna wire

shielding should be at

ground potential

If signal is sufficient at

radio try changing radio unit.

Page 15: MY08Armada_QX56TSIP.pdf

The system consists of one main 8 channel amplifier.

For switching noises:

Determine which speaker noises are coming from.Substitute known "quiet" device for the noisy device. If condition is corrected replace device.

If noise is heard in all modes (AM,FM,CD) check wire harness to ensure proper connections. If only with AM or FM ensure antenna circuit is ok per antenna test page.

In connectors (amp & radio) check connector terminals may be loose or bent over. Shake connector while powered for intermittent problems.

Check antenna measurements according to antenna diagram.If possible connect a known good antenna to test.

Note that the amplifier requires both a battery voltage and a SW B+ voltage for the amplifier to turn on - Make sure both voltages are present.

See also, "No Audio" chart

For one distorted channel try swapping speakers to confirm defective part.

Defective Speaker

Defective Amplifier

Connector Damaged or Loose

Damaged Wire Harness

Antenna Circuit Issues

Measure speaker wires for correct resistance (see system layout diagram page.)

If speaker is presumed defective try swapping with a known good speaker.

Also check for creases in cone or surround, replace if creased.

If single speaker defective check wires going to suspect speaker for damage to insulation. If possible disconnect both ends of harness and measure resistance. (try flexing harness while measuring)If radio does not turn on check power (B+ & ground) connections at amp and radio, also checking switched B+. B+ should be 14V with ignition on.

Thermal intermittent problems may take several minutes to occur. To reproduce try playing audio system at loud volumes for several minutes.

Note whether the problem occurs in all radio modes (AM-FM-CD)

If possible measure signal strength or look for "stereo" indicator in display.

Page 16: MY08Armada_QX56TSIP.pdf

Front IP’s should read approximately 4 ohms across speakers and open to ground

Front & Rear Door’s should read approximately 2 ohms across speakers and open to ground

Rear Liftgate should read approximately 4 ohms across speakers and open to ground

Chasis ground

Main Amp

Speaker Resistance Measurements

Front & Rear Door Speakers

Main Amp

Rear LiftgateSpeakers

6x92 Ohm

Notes: Speakers should be disconnected from the main amplifier before the measurement is made.

Front Doors

Rear Doors

6.5" 2 Ohm

Main Amp2.5" 4 Ohm

Left IP

Right IP

Center IP3.25" 4 Ohm

2.5"4 Ohm

Front IPSpeakers

1.5" 4 Ohm

3.25" 4 Ohm

3.25" 4 Ohm

Left

Right