MyPBX Standard User Manual En

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Standard

User Manual

Version 2120xx

Yeastar Techno logy Co Lt d



MyPBX Standard User Manual

wwwyeastarcom Page 2

Table of Contents 1 Introduction 4

11 Features 4

12 Hardware Specifications 5

121 Exterior Appearance 5

2 System set up 6

21 Connection Drawing 6

22 Connecting Ethernet Line 6

23 Supplying Power 6

3 Managing MyPBX 8

31 Administrator Login 8

32 Status Monitor 9

321 Line Status 9

33 Basic 10

331 Extension 10

3311 Analog Extensions (FXS) 11

3312 VOIP Extension 13

332 Trunk 17

3321 Analog Trunk (FXO) 17

3322 GSM Trunk 19

3323 BRI Trunk 193324 VOIP Trunk 21

3325 Service Provider 24

333 Outbound Routes 25

3331 New Outbound Route 26

3332 Delete Outbound Route 28

334 Auto Provision 28

3341 New Phone 28

3342 Scan Phone 29

34 Inbound Call Control 30

341 IVR 30

3411 Create IVR 30

3412 Delete IVR 32

342 Queues 32

343 Custom Prompts 36

344 Ring Groups 36

3441 Create Ring Group 37

3442 Delete Ring Group 38

345 Inbound Routes 38

3451 Create Inbound Route 393452 Delete Routes 43





346 Blacklist 43

3461 Create Blacklist 43

35 Other Settings 44

351 DISA 44

352 Conferencing 45353 Business Hours 46

354 Feature Codes 46

355 Paging Groups 49

36 System Settings 51

361 Options 51

362 Firewall 52

363 Music on Hold Prompts 55

364 SIP Settings 55

365 IAX Settings 58

366 Voicemail Settings 60

367 Network Setting 62

368 DHCP Server 65

369 PIN User 66

3610 External Storage 67

3611 Password Settings 68

3612 Date and Time 69

3613 Backup and Restore 71

3614 Reset and Reboot 71

3615 Firmware Update 7237 Reports 73

371 Call Logs 73

372 System Info 74

4 Access MRI 76

5 Use MyPBX 82

51 Make outbound call 82

511 Sample Routing via PSTN Trunk 83

512 Sample Routing via a VoIP Trunk 84

52 Incoming call 86

521 Sample Routing to an IVR 86

APPENDIX A FAQ 88

APPENDIX B How to Configure Autobackup 89

APPENDIX C How to Configure NAT setting 91

APPENDIX D How to Use Auto Provision 94

APPENDIX E How do I configure distinctive ring tones 97





1 I n t r o d u ct i o n MyPBX mdashAn I P-PBX fo r Sm al l Bus inesses Hom e Of f ice

MyPBX is a standalone embedded hybrid PBX for small businesses and remote

branch offices of larger organizations (1-100 users per site) MyPBX also offers

a hybrid solution (a combination of VoIP applications using legacy telecom

equipment) alternative for enterprises who are not yet ready to migrate to a

complete VoIP solution

App l i ca t ions

11 Features

Auto-provision Firewalls

Blind Transfer Follow me

BLF Support Interactive Voice Response (IVR)

Blacklist Intercom Zone Intercom

Call Detail Records(CDR) Music On Hold

Call Forward

Music On Transfer

Call Parking Paging Zone Paging

Call Recording PIN Users

Call Pickup Queue

Call Routing QOS

Call Transfer Ring Group

Call Waiting Route by Caller ID

Caller ID Skype Integration (Skype for SIP)

Conference Three-way Calling

Define Office Time T38

Direct Inward System Access(DISA) Voicemail

DIDs VLAN

Distinctive Ringtone WAN

Do Not Disturb(DND) PPPoE

N o te the features with asterisk () will be supported in next version





12 Hardware Specifications

12 1 Ex t e r io r Appearan ce

Fron t Side

Figure 1-1 MyPBX Front Panel Picture

No Identifying

① Green LED Indicates correct power is being supplied to the unit

② Green LED Indicates the MyPBX is fully functional

③ Green LED Indicates stable WAN Port connection

④ Green LED Indicates stable LAN Port connection

⑤ Red LED Indicates presence of an FXOGSM port

Orange LED Indicates presence of a BRI port

Green LED Indicates presence of an FXS portLED Blinking- Red blinking No connection between FXO port and PSTN

LED Alternating - Red and Green (slow blink) FXO port is receiving an incoming

call

LED Alternating - Red and Green (fast blink) FXO port is in use

LED Dual - Green and Red (slow blink) FXS port is ringing

LED Dual - Green and Red (fast blink) FXS port is in use

①② ③④ ⑤





2 Sys tem se t u p 21 Connection Drawing

Figure 2-1

22 Connecting Ethernet Line

MyPBX provides two 10100M Ethernet ports with RJ45 interface and LED

indicator Plug Ethernet line into MyPBXrsquos Ethernet port and then connect

the other end of the Ethernet line with a hub switch router LAN or WAN

Once connected check the status of the LED indicator A yellow LED

indicates the port is in the connection process and a green LED indicates the

port is properly connected

23 Supplying Power

MyPBX utilizes the high-performance switch power supply which supplies

the required power for the unit

PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





AC Input 100~240V

DC Output 12V 5A

Please follow the steps below to connect the MyPBX unit to a power outlet

1 Connect the small end of the power cable to the power input port on the

MyPBX back panel and plug the other end of the cable into a 100VAC

power outlet

2 Check the Power LED on the front panel A solid green LED indicates that

power is being supplied correctly





3 Man ag in g My PBX

31 Administrator Login

From your web browser input the IP address of the MyPBX server

If this is the first time you are configuring MyPBX please use the default

settings below

IP Address http1921685150

Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2

MyPBX Sta t us Descr ip t ion

Extens ions

1) Extension is unregistered

2) Extension is idle

3） Extension is ringing

4） Extension is busy in a call

Trunks





VOI P Trunk

Sta tus

Unregistered Trunk registration failed

Registered Succeed registration trunk is ready for use

Request Send RegisteringWaiting Waiting for authentication

FXO Trun k

Sta tus

Idle The port is idle

Busy The port is in use

Disconnected The port hasnrsquot connected the PSTN line

More detail message please refer to the LED identifying of front panel

GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus

Ok The ports connect correctly

Error The port is error


Service Provider

Sta tus


Failed Trunk registration failed

33 Basic

33 1 Ex t ens ion

Extension has two types Analog extensions (FXS) and VOIP extensions (SIPextension or IAX extension)





Figure 3-3

33 1 1 Ana log Ex t ens ions ( FXS)Ed i t Ana log Ex tens ions

On the administration page of FXS extensions click lsquoEditrsquo on the extension that

you want to edit and modify the following information on the popup window

1) General

middotExtens ion

The numbered extension ie 1234 that will be associated with this particular

User Phone

middotPor t

The extension correspond port

middotN am e

A character-based name for this user ie lsquoBob Jonesrsquo

middotCa l l e r I D

The Caller ID (CID) string will be used when this user calls another internal user

2) Voicemail

middotEnab le Voicem ai l

Check this box if the user should have a voicemail account

middotVoicemai l Access PI N Voicemail Password for this extension ie lsquo1234rsquo





3) Mail Setting

middotEnab le Send Vo icem ai l

Once enabled the voicemail will be sending to below email address as an

attachmentmiddotSend Vo icem ai l to Em ai l Address

This option defines whether or not voicemailsFax is sent to the Email address

as an attachment

N ote Please ensure that all voicemail settings are properly configured on the

System Settings -gt Voicemail Settings page before using this feature

4) Flash

middotHook F lash Detec t i on

Sets the amount of time in milliseconds that must pass since the last

hook-flash event received by MyPBX before it will recognize a second event If a

second event occurs in less time than defined by Hook Flash Detection then

MyPBX will ignore the event The default value of Flash is 1000 ms and it can be

configured in 1ms increments

5) Group

middotPi ckup Grou p

If this extension belongs to a pickup group any calls that ring this extension can

be picked up by other extensions in the same pickup group by dialing the Call

Pickup feature code (default 4)N ote 4 is the default setting it can be changed under Feature Codes -gt

General -gt Call Pickup

6) Follow me (Call Forwarding)

This function sets inbound call forwarding on an extension An administrator can

configure Follow Me for this extension

7）Other Options

Cal l Wai t ing

Check this option if the extension should have Call Waiting capability If this

option is checked the lsquoWhen busyrsquo follow me options will not be available

User W eb I n te r f ace

Check this option to allow the user to login to the MyPBX User Web interface

which can be used to access voicemail and extension recordings Users may

login to the MyPBX User Web interface by using their extension number and

voicemail PIN as the login and password respectively

Ring Out

Check this option if you want to custom the ring time Tone will stop over the

time defined





Figure 3-4

33 1 2 VOI P Ex t ens ion

A VOIP extension is an SIPIAX Account that allows an IP Phone or an IP Soft-

Phone client to register on MyPBX

1 Add VOI P Ex t ens ion

Go to Extensions VOIP Extensions Create New Extension

1) General

middotType

Extension type SIPIAX or SIPIAX

SIP ndash Identifies whether the extension sends and receives calls using the VoIP

protocol SIP

IAX - Identifies whether the extension sends and receives calls using the VoIP

protocol IAX

middotExtens ion The numbered extension ie 1234 that will be associated with this particular





User Phone

middotPassw ord

The password for this extension Ex lsquo12t3f6rsquo

middotN am e

A character-based name for this user EX lsquoBob Jonesrsquo middotCa l l e r I D

The Caller ID will be used when this user calls another internal extension

middotSI P Transpor t

This will be the transport method used by the Extension The options are UDP

(default) or TCP

2) Voicemail


Check this box if the user should hae a voicemail account

middotVoicemai l Access PI N

The voicemail Password for this extension ie lsquo1234rsquo

3) Mail Setting

This option defines whether or not voicemails or faxes are sent to an Email

Address as attachment

middotEnab le Send Voicem ai l

Once enabled the voicemail will be sent to email as an attachment

middotEm ai l Addr ess

Email address use to receive the voicemail or FaxN ote Please ensure that the section SMTP Settings For Voicemail(in the

Voicemail Settings) have been properly configured before using this feature

4) VoIP Settings

middotNAT

This setting should be used when the system is using a public IP address

communicating with devices hidden behind a NAT device (such as a broadband

router) If you have one-way audio problems you usually have problems with

your NAT configuration or your firewalls support of SIP andor RTP ports

middotDTMF Mod e ndash RFC2833 Info Inband Auto

5) IP Restriction

middotEnab le I P Res t r i c t i on

Check this option to enhance the VoIP security for MyPBX If this option is

enabled only the permitted IP or Subnet mask will be able to register this

extension number In this way the VoIP security will be enhanced

middot Pe r m i t t ed lsquo I P a d d r es s Su b n e t m a sk rsquo

The input format should be lsquoIP addressrsquo+rsquorsquo+rsquoSubnet maskrsquoeg1921685100255255255255 means only the device whose IP





address is 1921685100 is allowed to register this extension number

eg192168502552552550 means only the device whose IP address is

1921685XXX is allowed to register this extension number

6) GroupmiddotPi ckup Grou p



Pickup feature code (default 4)

N ote 4 is the default setting it can be changed under Feature Codes -gt





8）Other Options

Cal l Wai t ing






login to the MyPBX User Web interface by using their extension number andvoicemail PIN as the login and password respectively

Ring Out


time defined





Figure 3-5

2 Add Mul t i p le Ex t ens ions

Go to Extensions VOIP Extensions Add Multiple Extensions

1) Choose the number of extensions that you would like to create

2) Choose the type of extension that you would like to create

3) Fill in the starting extension number





Figure 3-6

3 Ed i t VOI P Ex t ens ion

Click lsquoEditrsquo on VOIP Extension administration page or click lsquoModify Selected

Extensionsrsquo to edit extension

3 3 2 Trun k

There are five types of trunks Analog trunks (FXO) GSM Trunk BRI Trunk

VoIP Trunk and Service Provider trunks

Figure 3-7

33 2 1 Ana log T run k ( FXO)1 Ed i t Ana log T runk (FXO)





On the analog Trunk administration page click lsquoEditrsquo on the selected trunk and

modify its properties in the popup window

1）General

middot Tr unk N am e A unique label used to identify this trunk when listed in outbound rules

incoming rules etc Ex Port 5

middotVo lume Set t i ng

Used to modify the volume level of this trunk Normally this setting does not

need to be changed

2）Advanced Options

middotBusy Detec t i on

Busy Detection is used to detect far end hang-up or for detecting a busy signal

Select ldquoYesrdquo to turn this feature on

middotBusy Coun t

If Busy Detection is enabled it is also possible to specify how many busy tones

to wait for before disconnecting The default is 4 but better results can be

achieved if set to 6 or even 8 Remember the higher the number the more time

required to release a channel A higher setting lowers the probability that you

will encounter random hang-ups

middotBusy Pat t e rn

If Busy Detection is enabled it is also possible to specify the cadence of your

busy signal In many countries it is 500msec on 500msec off Without BusyPattern specified MyPBX will accept any regular sound-silence pattern that

repeats ltBusy Countgt times as a busy signal If you specify Busy Pattern then

MyPBX will further check the length of the tone and silence which will further

reduce the chance of a false positive disconnect

middotCa l l e r I D Star t

This option allows you to define the start of a Caller ID signal

Ring Start when a ring is received (Caller ID Signaling Bell_USA DTMF)

Polarity Start when a polarity reversal is started (Caller ID Signaling

V23_UKV23_JPDTMF)

Before Ring Start before a ring is received (Caller ID Signaling DTMF)

middotCa l l e r I D Signa l i ng

This option defines the type of Caller ID signaling to use It can be set to one of

the following

Bell bell202 as used in the United States

v23_UK Used in the UK

v23_JP Used in Japan

DTMF Used in Denmark Sweden and Holland





Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General

middot Tr unk N am e

A unique label used to identify this trunk when listed in outbound rules

incoming rules etc Ex gsm1



need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General



incoming rules etc Ex BriTrunk1

middotS ignal ing

Signaling method

BRI-CPE ISDN BRI in TE mode and Point to Point

BRI-CPE-PTMP ISDN BRI in TE mode and Point to multi Point

middotSw i tch Type

national National ISDN type2 (common in the US)

ni1 National ISDN type 1

dms100 Nortel DMS100

4ess ATampT 4ESS5ess Lucent 5ESS





euroisdn EuroISDN

qsig Minimalistic protocol to build a network with two or more PBX of different

vendors

middotPRI D ia l P lanSets an option required for some (rare) switches that require a dial plan

parameter to be passed This option is ignored by most BRI switches It may be

necessary on a few pieces of hardware This option can almost always be left

unchanged from the default

middotReset i n t e rva l

Sets the time in seconds between restart of unused channels Some PBXs dont

like channel restarts so set the interval to a very long interval eg 100000000

or never to disable entirely If you are in Israel the following is important

As Bezeq in Israel doesnt like the B-Channel resets happening on the lines it is

best to set the reset interval to never when installing a box in Israel Our past

experience also shows that this parameter may also cause issues on local

switches in the UK and China

middotPRI Local D ia l P lan

Sets an option required for some (rare) switches that require a dial plan




middotOver Lap Dia lWhether MyPBX can dial this switch using overlap digits If you need Direct

Dial-in (DDI in German Durchwahl) you should change this to yes then

MyPBX will wait after the last digit it receives

middotPRI I nd i ca t i on

Tells how Device should indicate Busy() and Congestion() to the switchuser

Accepted values are

inband Device plays indication tones without answering not available on all

PRIBRI subscription lines

outofband Device disconnects with busycongestion information code so the

switch will play the indication tones to the caller Busy() will now do same as

setting PRI_CAUSE=17 and Hangup()

middotFac i l i ty Enab le

To enable transmission of facility-based ISDN supplementary services (such as

caller name from CPE over facility)

middotNSF

Used with ATampT PRIs If outbound calls are being rejected due to Mandatoryinformation element missing and the missing IE is 0x20 then you need this





setting

middotEchocancel

Echocancel Obviously this disables or enables echo cancellation it is

recommended to not turn this off

middotCRC

CRC Verification

middotGlob al DOD

Global direct outward dialing number

DOD Set t in g

1) DOD ndash Direct Outward Dialing Number

2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k

Input correct SIP information (provided by VOIP provider) Inaccurate

information will prevent the trunk from registering





middotType

SIP ndash Identifies whether the trunk sends and receives calls using the VoIP

protocol SIP

middotPr ov i de r N am e

A unique label to help you identify this trunk when listed in outbound rulesincoming rules etc Ex yeastar

middotH ost n am e I P

Service providerrsquos hostname or IP address5060 is the standard port number

used by SIP protocol Donrsquot change this part if it is not required

Domain

VoIP providerrsquos server domain name

From User

All outgoing calls from this SIP Trunk will use the From User (In this case the

account name for SIP Registration) in From Header of the SIP Invite

middotUsername

Username of SIP account Used for SIP trunk registration

middotPassw ord

Password of SIP account

Au th o r i zat i on nam e

Used for SIP authentication Leave this blank if not required

On l i ne num ber

Define the online number that expected by lsquoSkype Connectrsquo and some other SIP

service providers Leave this field blank if its no required

middotMax i m um Channe l sControls the maximum number of outbound channels (simultaneous calls) that

can be used on this trunk Inbound calls are not counted against the maximum

Leave blank to specify no maximum

middotOut bou nd Proxy Server

A proxy that receives requests from a client even though it may not be the server resolved

by the Request-URI

middotT ranspor t

This will be the transport method used by the SIP Trunk This method is

given by the SIP trunk provider The options are UDP (default) or TCP





Figure 3-11

2 Add I AX Trunk

Input correct IAX information (provided by VOIP provider) Inaccurate


middotType

IAX ndash Identifies whether the trunk sends and receives calls by using the VoIPprotocol IAX


A unique label to help you identify this trunk when listed in outbound rules

incoming rules etc Ex yeastar2


Service providerrsquos hostname or IP address 4569 is the standard port number

used by IAX protocol Donrsquot change this part if it is not required

middotUsername

Username of IAX account Used for IAX trunk registration

middotPassw ord

Password of IAX account

On l i ne num ber



middotMax i m um Channe l s

Controls the maximum number of outbound channels (simultaneous calls) that







Figure 3-12

33 2 5 Serv i ce Prov ider

1 Add Serv ice Prov ider

To Create the Service provider definition you need to complete the following

VoIP fields

middotType

SIP or IAX

SIP ndash Identifies whether the trunk sends and receives calls by using the VoIP

protocol SIP

IAX - Identifies whether the trunk sends and receives calls by using the VoIPprotocol IAX


A unique label would help to you identify this trunk Ex Provider2


Service providerrsquos hostname or IP address

N ote 5060 is the standard port number used by SIP protocol 4569 is the

standard port number used by IAX protocol Donrsquot change this part if it is not

required





DOD Set t in g


2) Bind Extension





Figure 3-13

3 3 3 Ou t bound Rou tes

Outbound routing defines how outgoing calls are processed through the trunks

Figure 3-14





3 3 3 1 N ew Ou tbound R ou te

Click lsquoNew Outbound Routersquo and fill in the corresponding information in the

popup window

1）General

middotRout e Nam e Name of this Outbound Route Ex Local or Long Distance etc

middotD ial Pat te r n

Outbound calls that match this dial pattern will use this outbound route There

are a number of dial pattern characters that have special meanings

X Any Digit from 0-9

Z Any Digit from 1-9

N Any Digit from 2-9

[ 1 2 3 4 5 - 9 ] Any digit in the brackets (in this example 123456789)

The lsquo rsquo Character will match any remaining digits For example 9011 will match

any phone number that starts with 9011 excluding 9011 itself

The lsquo rsquo will match any remaining digits and causes the matching process to

complete as soon as it can be determined that no other matches are possible

Example 1 NXXXXXX will match any 7 digits phone number

Example 2 1NXXNXXXXX will match a phone number starting with a 1

followed by a 3-digit area code and then 6 digit number

middotSt r i p d i g i t s f r om f r on t Allows the user to specify the number of digits that will be stripped from the

front of the phone number before the call is placed For example if users must

press 0 before dialing a phone number one digit should be stripped from the

dial string before the call is placed

middotPrepend th ese d ig i t s be fore d ia l i ng

These digits will be prepended to the phone number before the call is placed For

example if a trunk requires 10 digit dialing but users are more comfortable

with 7 digit dialing this field could be used to prepend a 3 digit area code to all

7 digit phone numbers before calls are placed When using analog trunks a w

character may also be prepended to provide a slight delay before dialing

middotPassw ord

The route password can be used to protect this route from being accessed

without a password

middotPI N User

A pin number can be used for security instead of a password if set here

Select a PIN set to use About PIN User more information please see here N ote1 If PIN User is enabled in the route then the extensions which are





selected in the lsquoMember Extensionsrsquo that can make calls via this route without

inputting PIN code While those extensions that havenrsquot been selected should

input PIN code when making calls via the route Please do as the following

1 Input the lsquoPIN User validate codersquo

2 Input the PIN code after hearing the prompt3 Making calls as per the outbound route

N ote2 When a PIN is entered while making a call or during a call that PIN is

included in the call records output by the system (Each PIN User will have own

call records)

bull

bull PIN entered are checked against those stored by the system If an invalid PIN

is entered the PIN is requested again

bull The system administrator can configure certain numbers or types of numbers

to require entry of a PIN before you can continue making a call to such a

number

bull The system administrator can also configure you to have to enter a PIN before

making any external call

middotMember Ex t ens ions

Defines the extensions that will be permitted to use this outbound route

middotMem ber T r unk s

Defines the trunks that can be used for this outbound route





Figure 3-15

3 3 3 2 D e le te Ou tboun d Rou te

Click lsquoDeletersquo on selected trunk to delete it

3 3 4 Au t o P rov i s ion

The Auto Provision sub menu provides users a method to Auto Provision IP

Phone after the Express Setup process

N ote Auto Provision functions fully test with Yealink IP Phone

3 3 4 1 N ew Phone

Add New Phone have two modes

Add New phone in webpage and Upload the IP Phonersquos configure file

1 Ad d n e w p h o n e v i a w e b p ag eClick lsquoCreate New Phonersquo and fill in the corresponding information in the popup





window

1）General

middotMAC

IP Phonersquos MAC address

middotN am e

Name of this Phone

middotCal l Wai t ing

This call feature allows your phone to accept other incoming calls to an

extension already in an active call

middotKey As Send

middotL ine

Extension Selected the extension number for IP Phone

Label It is shown on the LCD for users to identify the account

Line Active You can choose onoff to enabledisable the account respectively

Figure 3-16

2 U p l oad the I P Phone rsquo s con f i gu r e f i l e t o add new phone

Click lsquoUpload a filersquo and choose the configure file in the popup window

N ote the file format must be cfg

33 4 2 Scan Phone

Click lsquoScan Yealink Phonersquo System will scan Yealinkrsquos IP phone in the local

network and list IP phonersquos MAC and IP address in this page

Click lsquoMAC addressrsquo and fill in the corresponding information in the popupwindow Like 3341





34 Inbound Call Control

3 4 1 I V R

When therersquos an inbound call aims at Auto Attendant MyPBX will play an IVR

recording and route the caller to the requested destination (for example

lsquoWelcome to XX company for sales press 1 for technical support press 2 for

operator press 0 etcrsquo) The system will transfer the call to corresponding

extension according to DTMF digits inputted by the user

Figure 3-17

34 1 1 Create I VR

Click lsquoCreate New IVRrsquo

1）General

middotN um ber

MyPBX treats IVR as an extension you can dial this extension number to reach

the IVR

middotN am e

A name for the IVR

middotP r om pt

The prompt recording that will be played when this IVR is reached

middotRepeat Coun t

The number of times that the selected IVR prompt will be playedmiddotKey Tim eout





Wait for the user to enter a new extension for a specified number of seconds

middotA l low D ia l i ng o f Oth er Ex t ens ions

Allow the caller to dial other extensions other than the ones explicitly defined

2）

Key Press EventsA list of actions that can be performed depending on the digit dialed by the user

middotTim e Out

Defines the timeout action A timeout occurs after the IVR prompt has finished

playing for the number of times specified by the Repeat Count field

middot I n v a l i d

Defines the invalid action The invalid action is triggered if the user enters a

DTMF digit that is not defined for this IVR

Figure 3-18





3 4 1 2 D e l e te I VR

Select the item that you would like to remove and press the lsquoDeletersquo button

34 2 Queues

Call Queues give users (ie call centers) an efficient means to have their calls

answered in the order they were received to deliver top tier customer service

Call queues allow calls to be sequenced to one or more agents

N ote Dial Queue number + to log in or Queue number + to log out the

queue For example if the queue number is 680 then agent can dial 680 to

log in or 680 to log out

1）General

middotQueue Nam e

A name for the Queue

middotQueue N um ber

Use this number to dial into the queue or transfer callers to this number to put

them into the queue

middotQueue Passwo rd

You can require agents to enter a password before they can login to this queue

middotQueue Agent T im eout

The number of seconds an agents phone can ring before we consider it atimeout

middotQueue Max W ai t T ime

The maximum number of seconds a caller can wait in a queue before being

pulled out (0 for unlimited)

middotQueue R ing St ra t egy

This option sets the Ringing Strategy for this Queue The options are

RingAll Ring All available Agents simultaneously until one answers

LeastRecent Ring the Agent which was least recently called

FewestCalls Ring the Agent with the fewest completed calls

Random Ring a Random Agent

RRmemory Round Robin with Memory Remembers where it left off in the last

ring pass

2）Agents

This selection shows all users Selecting a user here makes them a agent of the

current queue

3) Caller Position Announcements

middotAnnoun ce Pos i t i on Announce position of caller in the queue





middotAnnoun ce Ho ld T im e

Enabling this option causes MyPBX to announce the hold time to the caller

periodically based on the frequency timer Either yes or no hold time will not be

announced if lt1 minute

middotFrequency How often to announce queue position and estimated hold time

4) Periodic Announcements

middotP r om pt

Select a prompt file to play periodically

middotFrequency

How often to announce a prompt to the caller

5) Events

If a caller presses the key while waiting in the queue this setting selects which

action should process the key press

6) Failover-Destination

Defines the failover action A failover occurs after the user reach the Queue max

wait time

7) Others

middotMus ic On Hold

Select the Music on Hold Class for this QueuemiddotLeave When Em pty

This option controls whether callers already on hold are forced out of a queue

that has no agents There are two options

Yes Callers are forced out of a queue when no agents are logged in

No Callers will remain in a queue with no agents

middot Jo in Emp ty

This option controls whether callers can join a call queue that has no agents

There are two options

Yes Callers can join a call queue with no agents or only unavailable agents

No Callers cannot join a queue with no agents

The default option is No

middotAgen t Announ cem en t

Announcement played to the Agent prior to bridging in the caller

middot Jo i n Announcem en t

Announcement played to callers once prior to joining the queue

middotRetry





The number of seconds we wait before trying all the phones again

middot W r a p - u p t i m e

How many seconds after the completion of a call an Agent will have before the

Queue can ring them with a new call The default is 30





Figure 3-19





3 4 3 Cus tom Prom p ts

1 Reco r d n ew Pr om pt

The administrator can use this screen to record custom prompts by doing the

following

1）Click lsquoRecord New Custom Promptrsquo

2) Input the desired file name on the popup window and choose an extension to

call for recording (such as 500)

3) Click lsquoRecordrsquo The selected extension will ring and you can pick up the phone

to start recording

Figure 3-20

2 Up load Promp t

The administrator can also upload prompts by doing the following

1)）Click lsquoUpload Promptrsquo

2) Click lsquoBrowsersquo to choose the desired prompt

3) Click lsquoUploadrsquo to upload the selected prompt

Figure 3-21

34 4 R ing Grou ps

Ring groups can be configured to balance the call traffic for multiple users and

give callers a higher level of availability for incoming calls Multiple ring methods

and voicemail are supported





Figure 3-22

34 4 1 Create Ring Grou p

Click lsquoNew Ring Grouprsquo to enter into the Manage Ring Groups page

1）General

middotRing Group Nam e

This option defines a name for this group ie lsquoSalesrsquo lsquoRing Group Namersquo is a

label to help you identify this group in the group list

middotRing Group Num ber

This option defines the numbered extension that can be dialed to reach this

group

middotS t ra tegy

This option sets the Ringing Strategy for this Group The options are as follows

1 Ring All Simultaneously Ring all available Extensions simultaneously

2 Ring Sequentially Ring each extension in the group one at a time

middotSeconds to r i ng each m em ber

1 If the strategy is lsquoRing All Simultaneouslyrsquo it means set the number of

seconds to ring this group before routing the call according to the lsquoDestination if

No Answerrsquo settings

2 If the strategy is lsquoRing Sequentiallyrsquo it means set the number of seconds to

ring a single extension before moving onto the next one

2) Ring Group MembersAn extension can be made a member of this ring group by moving it into the





lsquoSelectedrsquo box

3) Destination If No Answer

When all members on this group fail to answer the call system will handle the

call according to the selected destination

Figure 3-23

34 4 2 De le te R ing Group

Select the item yoursquod like to remove and press the lsquoDeletersquo button

3 4 5 I n b o u n d Ro u te s

Inbound routing processes incoming call traffic to destination extensions during

office hours or outside office hours





Figure 3-24

3 4 5 1 Cr ea te I nbound Rou te

Click lsquoNew Inbound Routersquo to enter to the Manage Inbound Routes page

1）General

middotRout e Nam e A name for this inbound route Ex pstncallin etc

middot DI D N u m b e r

Define the expected DID Number if this trunk passes DID on incoming calls

Leave this field blank to match calls with any or no DID info Only service

provider or E1 trunks need to be configured with this setting

You can also use pattern matching to match a range of numbers The following

patterns may be used
















middotCa l l e r I D Num ber

Define the Caller ID Number to be matched on incoming calls Leave this field

blank to match any or no DID info

You can also use a pattern match (eg 2[345]X) to match a range of numbers

The following patterns may be usedX Any Digit from 0-9











middotD i st i n c t i ve Ring t one

MyPBX support mapping to custom ring tone files For example if you configure

the distinctive ringing for custom ring tone to lsquoFam i ly rsquo the ring tone will be

played if the phone receives the incoming call

How do I configure distinctive ring tones Please see APPENDIX E

2) Member Trunks

This area allows you to select which trunks will be member trunks for this route

To make a trunk a member of this route please move it to the Selected box

3) During Office Hours

You can choose how to route incoming calls during office hours

middotEnd Cal ls

Route the incoming calls to end calls System will auto hang-up the call

middotExtens ion

Route the incoming calls to a specific extension

middotVo icemai l

Route the incoming calls to extensionrsquos voicemail

middot I V R

Route the incoming calls to a specific IVR

middotRing Grou p

Route the incoming calls to a specific Ring Group

middotConf eren ce Room

Route the incoming calls to a specific Conference RoommiddotD I SA





Route the incoming calls to a specific DISA

middotQueues

Route the incoming calls to a specific Queue

middotFaxes

Route the incoming faxes to a specific extensionrsquos mail addressNote This function only supports T38 faxes

middotOu tb ound Rou tes

Route the incoming calls to a specific outbound route

N oteThis function can only be used after the configuration of SIP Trunk in

Service Provider

This function is mainly used for the connection of two branches

For example Company A locates headquarters in the USA with a branch B in

China A and B both have MyPBX phone systems

Now if staff of A would like to make a call to a telephone or mobile phone in

China from the extension of A but via the FXS line of B that can be done by this

configuration

4) Outside Office Hours

You can choose how to route incoming calls outside office hours





Figure 3-25





34 5 2 De le te Rout es

Select the item you would like to remove and click lsquoDeletersquo key

34 6 B lack l is t

Number Blacklist is used to block an incoming call you do not want to answer

If the incoming call number is registered in the number blacklist the caller will

hear the following ldquoThe number you have dialed is not in service Please check

the number and try againrdquo The system will then disconnect the call

Figure 3-26

346 1 Creat e Black l is t

Click lsquoNew Blacklistrsquo to create a new number blacklist

Figure 3-27

middotB lack l i s t number

Enter the number you would like to block





3 5 Oth e r Se t t i n gs

3 5 1 D I SA

DISA (Direct Inward System Access) allows someone calling in from outside the

telephone switch (PBX) to obtain an lsquointernalrsquo system dial tone and make calls as

if they were using one of the extensions attached to the telephone switch To use

DISA a user calls a DISA number which invokes the DISA application The DISA

application in turn requires the user to enter a PIN number followed by the

pound sign () If the PIN number is correct the user will hear dial tone on

which a call may be placed Obviously this type of access has serious security

implications and great care must be taken not to compromise your

security

Figure 3-28

To add a new DISA application click the New DISA button





Figure 3-29

1) General

middotDI SA N am e

Give this DISA application a name to help you identify it

middotPI N The password for this DISA

middotResponse T im eout

The maximum amount of time the system will wait before hanging up the call if

the user has dialed an incomplete or invalid number Default is 10 seconds

middotD ig i t Tim eout

The maximum amount of time permitted between each digit when the user is

dialing an extension number Default is 5 seconds

2) Member Outbound Routes

Used to set the outbound routes that can be accessed from this DISA

35 2 Confer enc ing

Conference Calls increase employee efficiency and productivity and provide a

more cost-effective way to hold meetings

middotExtens ion

This is the number dialed to reach this Conference Room

middotPin Set a PIN that must be entered in order to access this conference room (ie





1234)

Figure 3-30

35 3 Bus iness Hour s

You can setup the business hours here

Figure 3-31

35 4 Featu r e Codes

1 General

middotOne Tou ch Record

A user may initiate or stop call recording by dialing 1 during a call (1 is





default setting)

middotEx t ens ion f o r Check ing Vo icem ai l

Users can check their Voicemail by dialing 2 on their phone (2 is default

setting)

middotA t tended Trans fer Users may transfer an incoming call by dialing 3 on their phone (3 is default

setting)

middotB l i nd T rans fer

Users may blind transfer an incoming call by dialing 03 on their phone (03 is

default setting)

middotCal l Pick up

Users may pick up an incoming call by dialing 4 on their phone (4 is default

setting)

middotEx t ens ion P ickup

Users may pick up a specific extensionrsquos incoming call by dialing 04+extension

number on their phone (04 is default setting)

middot I n t e r co m

Define the feature code that is used to dial an extension in intercom mode For

instance setting this value to 5 would allow you to initiate an intercom call with

extension 501 by dialing 5501

2 Call Park Preferences

middotCal l Park ing

User may park an incoming call on his own telephone by pressing lsquo6rsquo (6 isdefault setting)

middotEx t ens ion range used t o park ca l l s

User may park an incoming call on a designated extension at first and then pick

up the call again on any other extension

middotNum ber o f seconds a ca l l can be park ed be fore i t i s reca l l ed

Defines the number of seconds that a call can be parked before it is recalled to

the station that parked it

3 Call Forwarding Preferences

middotReset t o Defau l t s

Users may reset all call forward defaults by calling 70 on their phone (70 is

default setting)

N ote When reset to defaults The call forwarding settings will be configured as

follows

Always forward Disabled

Busy forward to Voicemail Enabled

No answer forward to Voicemail Enabled

Do not disturb Disabled

middotEnab le Forw ard Al l Cal ls





Users may enable always forward by calling 71 on their phone (71 is default

setting)

middotD isable For w ard Al l Cal ls

Users may disable always forward by calling 071 on their phone (071 isdefault setting)

middotEnab le Forw ard W hen Busy

Users may enable busy forward by dialing 72 on their phone (72 is default

setting)

middotDi sab l e Fo r w ar d W hen Busy

Users may disable busy forward by calling 072 on their phone (072 is default

setting)

middotEnab le Forw ard No Answ er

Users may enable no answer forward by calling 73 on their phone (73 is

default setting)

middotD i sab le Forw ard No Answ er

Users may disable no answer forward by calling 073 on their phone (072 is

default setting)

middot Fo r w a r d t o n u m b e r Users may activate call forwarding by dialing this feature code followed by the

extension or phone number to forward all calls to

N ote Users may activate Forward to number by dialing 74 + phone number

eg by dialing 74501 all calls will be forwarded to extension 501

middot Fo r w ar d t o Vo i cem a i l

Users may forward the call to Voicemail by calling 074 on their phone (074 is

default setting)

middotEnab le Do Not D is tu rb

Users may enable do not disturb by calling 75 on their phone (75 is default

setting)

middotD i sab le Do Not D is tu rb

Users may disable do not disturb by calling 075 on their phone (075 is default

setting)





Figure 3-32

35 5 Pag ing Grou ps

Paging is used to make an announcement over the speakerphone to a phone orgroup of phones Targeted phones will not ring but instead answer immediately

into speakerphone mode Please note that this section is for configuring paging

groups If you would like to configure Intercom settings please open the Other

Settings -gt Feature Codes screen

This feature is supported by the following SIP phones

Yealinks T28T26T22T20T10TT9CM Other SIP devices may also work with

this feature but are not officially supported

N ote A paging group can have a maximum of 20 members





Figure 3-33

middotPag ing Group Num ber

Defines the numbered extension that may be dialed to reach this group

middotDup lex

Paging is typically one way for announcements only Checking this will make

paging duplex allowing all users in the group to talk and be heard by all

Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General

middotRing T im eout

Number of seconds to ring a device before handling the call as per the

extensionrsquos Follow Me settings Default value is 30s

MAX ca l l dura t i on

The absolute maximum amount of time permitted for a call A setting of 0

disables the timeout Default value is 6000s

middotMus ic on h o ld

Used to set hold music for the system

middotTone Region

Please select your country or nearest neighboring country to enable the default

dial tone busy tone and ring tone for your region

N ote please reboot the system to take it effect

middotHTTP b ind po r t W eb Access Por t

Port to use for HTTP sessions Default 80N ote please reboot the system to take it effect

middotFXO Mod e

FXO portrsquos opermode

2) Extension Preferences

middotUser Extens ions

The default value is 500 to 616

middotRing Group Ex t ens ions


middotPag ing Group Ex t ens ions


middotConfer ence Ex t ens ions


middot I VR Ex t ens ions The default value is 660 to 679





middotQueue Ex t ens ions


Figure 3-35

3 6 2 Fi rew a l l

Firewalls are used to prevent unauthorized Internet users from accessing

private networks connected to the Internet especially intranets All

messages entering or leaving the intranet pass through the firewall which

examines each message and blocks those that do not meet the specified

security criteria

1) Enable Firewall

Enable the firewall to protect the device

2) Common Rules

middotN am e

A name for this rule eg lsquoHTTPrsquo

middotDescr ip t i on





Simple description for this rule eg Accept the specific host to access the web

interface for configuration

middotP ro toco l

The protocols for this rule

middotPor t

Initial port should be on the left and end port should be on the right

The end port must be equal to or greater than start port

middot I P

The IP address for this rule The format of IP address is IPmask

Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess

The format of MAC Address is XXXXXXXXXXXX X means 0~9 or A~F in hex

the A~F are not case sensitive

middotAc t i on

Accept Accept the access from remote hosts

Drop Drop the access from remote hosts

Ignore Ignore the access

Figure 3-36

3) Auto Defense

middotPor t

Auto defense port eg 8022





middotP ro toco l

Auto defense protocol TCP or UDP

middotRate

The maximum packets or connections can be handled per unit timeEg (Port 8022 Protocol TCP Rate 10minute) means maximum 10 TCP

connection to port 8022 can be handled per minute the eleventh connection will

be refused directly

Figure 3-37

4) SIP Defense

middotPor t

The port used for SIP protocol

middotP ro toco l

Choose the protocol need to be protect etc UDP

middotSI P Packets

The SIP packets allowed in specific time interval

middot Ti m e I n t e r v a l

The time interval to receive SIP packets

For example SIP packets 90 time interval 60 means 90 SIP packets are allowed

in 60 seconds

Figure 3-38

5) Other Settings

middotD isable Ping Enable this item net ping from remote hosts will be dropped





middotD rop A l l

When you enable lsquoDrop Allrsquo feature system will drop all packets or connection

from other hosts if there are no other rules defined To avoid locking the devices

at least one lsquoTCPrsquo accept common rule must be created for port used for SSHaccess port used for HTTP access and port sued for CGI access

3 6 3 Mus ic on Ho ld Prom p ts

The administrator can upload on hold music as follows

1) Click lsquoUpload Music on Prompt rsquo

2) Click lsquoBrowsersquo to choose the desired audio file

3) Click lsquoUploadrsquo to upload the selected file

N ote The sound file format should be as follows GSM 610 8000kHz Mono

1kbsec The file size must not be greater than 18MB

Figure 3-39

3 6 4 SI P Se t t i ngs

1) General

middotUDP Por t

Port use for sip registrations Default is 5060

middotTCP Por t


middotRTP Por t St ar t Beginning of RTP port range

middotRTP Port End

End of RTP port range

middotDTMF Mod e

Set default mode for sending DTMF Default setting rfc2833

middotMax R eg i s t r a t i on Subsc r ip t i on T im e

Maximum duration (in seconds) of a SIP registration Default is 3600 seconds





middotMi n R eg i s t r a t i on Subscr i p t i on T im e

Minimum duration (in seconds) of a SIP registration Default is 60 seconds

middot De f au l t I n c om i n g Ou t g o i n g R eg i st r a t i o n T i m e

Default IncomingOutgoing Registration Time Default duration (in seconds)of incomingoutgoing registration

middotReg i ste r A t t em p t s

The number of SIP REGISTER messages to send to a SIP Registrar before giving

up Default is 8 seconds

middotReg is te r T im eout

Number of seconds to wait for a response from a SIP Registrar before timed out

Default is 20 seconds

middotV ideo Suppo r t

Support for SIP video or no Default is yes

2) NAT

N ote Configuration of this section is only required when using remote

extensions

middotEnab le STUN

STUN (Simple Traversal of UDP through NATs) is a protocol for assisting devicesbehind a NAT firewall or router with their packet routing

middotSTUN Addr ess

The STUN server allows clients to find out their public address the type of NAT

they are behind and the internet side port associated by the NAT with a

particular local port This information is used to set up UDP communication

between the client and the VOIP provider and so establish a call

middotEx t erna l I P Addr ess

The IP address that will be associated with outbound SIP messages if the system

is in a NAT environment

middotEx t erna l Hos t

Alternatively you can specify an external host and the system will perform DNS

queries periodically

This setting is only required when your public IP address is not static It is

recommended that a static public IP address be used with this system Please

contact your ISP for more information

middotEx te r n a l Re f r esh I n te r v a l





If an external host has been supplied you may specify how often the system will

perform a DNS query on this host This value is specified in seconds

middot Local N etw or k I den t i f i cat i on

Used to identify the local network using a network numbersubnet mask pairwhen the system is behind a NAT or firewall

Some examples of this are as follows

1921680025525500 All RFC 1918 addresses are local networks

10000255000 Also RFC1918

172160012Another RFC1918 with CIDR notation

1692540025525500 Zero conf local network

Please refer to RFC1918 for more information

middotNAT Mode

Global NAT configuration for the system The options for this setting are as

follows

Yes = Use NAT Ignore address information in the SIPSDP headers and reply to

the senders IP addressport

No = Use NAT mode only according to RFC3581

Never = Never attempt NAT mode or RFC3581 support

Route = Use NAT but do not include rport in headers

middotA l low RTP Reinv i t e

By default the system will route media steams from SIP endpoints throughitself Enabling this option causes the system to attempt to negotiate the

endpoints to route packets to each other directly bypassing the system It is not

always possible for the system to negotiate endpoint-to-endpoint media

routing

3）QOS

QoS (Quality of Service) is a major issue in VOIP implementations The issue

is how to guarantee that packet traffic for a voice or other media connection

will not be delayed or dropped due interference from other lower priority

traffic

When the network capacity is insufficient QoS could provide priority to

users by setting the value

4）Codecs

A codec is a compression or decompression algorithm that used in the

transmission of voice packets over a network or the Internet

u - l a w A PSTN standard codec used in North America that provides very

good voice quality and consumes 64kbits in each direction (receiving and

transmitting) of a VoIP calla - l a w A PSTN standard codec used outside of North America that





provides very good voice quality and consumes 64kbits in each direction

(receiving and transmitting) of a VoIP call

GSM A wireless standard codec used worldwide that provides adequate

voice quality and consumes 133kbits in each direction (receiving and

transmitting) of a VoIP call GSM is supported by many VoIP phonesSPEEX Speex is an Open SourceFree Software patent-free audio

compression format designed for speech The Speex Project aims to lower

the barrier of entry for voice applications by providing a free alternative to

expensive proprietary speech codecs Moreover Speex is well-adapted to

Internet applications and provides useful features that are not present in

most other codecs

G726 A PSTN codec used worldwide that provides good voice quality and

consumes 32kbits in each direction (receiving and transmitting) of a VoIP

call G726 is supported by some VoIP phones

ADPCM G729 H261 H263 H263 p H26 4MPEG4

Note If you would like to use G729 please enter your license

Figure 3-40

3 6 5 I AX Se t t i n gs

1 ) Gene ra l

middotB ind Por t





Port use for IAX2 registrations Default is 4569

middotBandw i d th

Lowmediumhigh with this option you can control which codec to be used

middotM in Reg is t ra t i on T im e

Minimum duration (in seconds) of a IAX2 registration Default is 60 seconds

middotMax Reg is t ra t i on T im e

Maximum duration (in seconds) of a IAX2 registration Default is 1200 seconds

2）Codecs





transmitting) of a VoIP call

a - l a w A PSTN standard codec used outside of North America that





transmitting) of a VoIP call GSM is supported by many VoIP phones

SPEEX

Speex is an Open SourceFree Software patent-free audiocompression format designed for speech The Speex Project aims to lower




most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41

36 6 Vo icem ai l Se t t ings

1) General Voicemail Settings

middotMax Messages per Folder

Sets the maximum number of messages that can be stored in a single voicemail

box

middotMax Message Tim e

Set the maximum length of a single voicemail message

middotM in Message T im e

Set the minimum length of a single voicemail message Messages below this

threshold will be automatically deleted

middotAsk Cal ler t o D ia l 5

If this option is set the caller will be prompted to press 5 before leaving a

message





middotAnnoun ce Message Ca l le r I D

If this option is enabled the Caller ID of the party that left the message will be

played back before the voicemail message begins playing

middotAnnoun ce Message Dura t ionIf this option is set the duration of the message in minutes will be played back

before the voicemail message begins playing

Annou nce Message Ar r i va l T im e

If this option is set the arrival time of the message will be played back before

the voicemail message begins playing

Al low Users to Rev iew Messages

Allow callers to review their recorded message before sending it to voicemail

2) SMTP Settings for Voicemail

N ote If you want to send voicemail messages as email attachments please

configure this section

middotE-m ai l Addr ess

The E-mail Address that MyPBX will use to send voicemail

middotPassw ord

The password for the email address used above

middotSMTP Server

The IP address or hostname of an SMTP server that the MyPBX will connect to in

order to send voicemail messages via email ie mailyourcompanycom

middotPor t

SMTP Port the default value is 25

middotUse SSL TLS to send secure m essage to server

If the server of sending email needs to authenticate the sender you need to

select the check box

N ote Must be selected for Gmail or exchange server

After filling out the above information you can click on the lsquoTest Account

Settingsrsquo button to check whether the setup is OK

1) If the test is successful you can use the email safely

2) If test failed please check the above information is correct or network is

proper





Figure 3-42

3 6 7 N e tw o rk Se t t i n g

1) LAN

middotDHCP

If this option is set MyPBX will use DHCP to get an available IP address from

your local network Not recommended

middotEnable SSH

This is the advance way to access the device you can use the putty software

to access the device In the SSH access you can do more advance setting

and debug

middotPor t the default is 8022

middotH os tnam e





Set the host name for MyPBX

middot I P Add r ess

Set the IP Address for MyPBX

middotSubn et Mask

Set the subnet mask for MyPBX

middotGatew ay

Set the gateway for MyPBX

middotPr im ary DNS

Set the primary DNS for MyPBX

middotSecondary DNS

Set the secondary DNS for MyPBX

2) VLAN

A VLAN is a logical local area network (or LAN) that extends beyond a single

traditional LAN to a group of LAN segments given specific configurations

middot I P Addr ess2 and Subn et Mask2

Configure second IP Address and Mask in this text MyPBX can use this ip

address access to another network

middotVLAN Num ber

The VLAN Number is a unique value you assign to each VLAN on a single device

middotVLAN I P Addr ess

Set the IP Address for MyPBX VLAN

middotVLAN Sub net Mask

Set the Subnet Mask for MyPBX VLAN

middotVLAN Gat ew ay

Set the Gateway for MyPBX VLAN

3) WAN

N ote Only have WAN portrsquos hardware version support this functions

It support three connection types DHCP(obtain an IP automatically) PPPoE

Static IP Address

middotDHCP





If your ISP says that you are connecting through DHCP or a dynamic IP address

from your ISP perform these steps

Step1 Select DHCP as the WAN Connection Type

Step2 Click Save button to save the settings

Step3 Reboot the deviceStep4 Check the WANrsquos Status(System Info WAN Status)

middotSta t i c I P Addr ess

If your ISP says that you are connecting through a static or fixed IP address


Step1 Select Sta t i c I P Addr ess as the WAN Connection Type

Step2 Enter the IP Address

Step3 Enter the Subnet Mask

Step4 Enter the Gateway Address

Step5 Enter the Primary DNS and Secondary DNS

Step6 Click the Save button to save the settings

Step7 Reboot the device

Step8 Check the WANrsquos Status (System Info WAN Status)

middotPPPoE

If your DSL provider says that you are connecting through PPPoE or if you

normally enter a user name and password to access the Internet perform these

steps

Step1 Select PPPoE as the WAN Connection TypeStep2 Enter the User Name

Step3 Enter the Password








Figure 3-43

36 8 DHCP Serv er

Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables

a server to automatically assign an IP address to a computer from a defined

range of numbers (ie a scope) configured for a given network





Figure 3-44

36 9 P I N User

PIN User are used to manage lists of PINs that can be used to access restricted

features such as Outbound Routes If user use PIN User call out system will

auto record the PIN in the call detail records

1) Options

middotAccess Code

Dial this code to access PIN

middotPr om pt f o r En t r y

Prompt caller enter the PIN Number

middotPr om pt f o r En t r y Fa il u r e

Prompt the caller when an invalid PIN is entered

2) PIN User

MyPBX can store a number of PIN Users PIN Users may be used to keep track

of calls in relation to particular activities or clients They can also be used to

keep track of calls by particular users or sets of usersbull When a PIN is entered while making a call or during a call that PIN is included





in the call records output by the system




to require entry of a PIN before you can continue making a call to such anumber



middotN am e

A character-based name for this PIN list ie lsquoYeastarPINrsquo

middotPI N L i s t

Enter a list of one or more PINs One PIN per line

Figure 3-45

3 6 10 Ex t e rna l S to rage

The External Storage feature is used to extend storage space Once configured

the files (voicemail call recording files CDR files) created before the configured

days will be moved to the Net-Disk

Auto-Backup extends the allocated disk space for backing up critical files When





properly configured MyPBX will move all qualified files to a Windows PC every

30 minutes For the voicemail files and recoding files they must be created

before Auto-Backup has been configured

How to configure External Storage please see

Figure 3-46

3 6 11 Passw ord Set t i ngs

The default password is lsquopassw or d rsquo To change the password enter the new

password and click update The system will then prompt you re-login using your

new password





Figure 3-47

3 6 12 Da te and Tim e

Set the date and time for MyPBX





Figure 3-48





36 13 Backu p and Res to r e

Figure 3-49

36 14 Reset and Reboot

middotReboo t System

Wa r n i n g Rebooting the system will terminate all active calls

middotReset to Fac tory Defau l ts

W a r n i n g A factory reset will erase all configuration data on the system

Please do not turn off the system until the RUN light begins blinking Any power

interruption during this time could cause damage to the system





Figure 3-50

3 6 1 5 Fi rm w a re U p da te

Upgrading of the firmware is possible through the Administrator web interface

using a TFTP Server or an HTTP URL

Enter your TFTP Server IP address and firmware file location then click start to

update the firmware

More Information please see httpwwwyeastarcomdownloadMyPBX

N ote

1 If enabled lsquoReset configuration to Factory Defaultsrsquo System will restore to

factory default settings

2 When update the firmware please donrsquot turn off the power





Figure 3-51

37 Reports

37 1 Cal l Logs

The call Log captures all call details including call time caller number callee

number call type call duration etc An administrator can search and filter call

data by call time call type and call duration and can also export CDR data to a

CSV file





Figure 3-52

3 7 2 Sy s te m I n fo

Genera l

Information about hardware version firmware version and system uptime

N e t w o r k

Information about hostname MAC address IP address subnet mask

gateway Primary DNS and Secondary DNS

Disk Usage

Disk usage information

Memory Usage

Memory usage information





Figure 3-53





4 Access MRI

MRI (MyPBX Recording Interface)Users may access MRI by logging into the MRI

web interface with their username (extension number) and voicemail password

41 A l low user s to access MRI

The extensionrsquos lsquoUser Web Interfacersquo option must be checked before the

associated user can log into MRI





Figure 4-1

42 User log in

Users can access the MRI web interface by navigating to the MyPBX IP address

using a web browser If you are unsure of this address please contact your

network administrator





Figure 4-2

43 Vo icem ai l

Users can check delete move and download voicemail files here





Figure 4-3

44 Record

Users can play delete and download recorded files here





Figure 4-4

4 5 Se t t i n gs

middotVo icemai l passw ord new voicemail box password

middotEn t er aga in to conf i rm confirm new voicemail box password

middotEm ai l Addr ess Email address use to receive the voicemail or Fax

N o te Please ensure that the section SMTP Settings For Voicemail(in the





Once enabled the voicemail or Faxex will be sent to email as an attachment

Ring Out


time defined





Figure 4-5

4 6 Fo l low m e

Set the mode of call forwarding when there is an incoming call to this extension

Figure 4-6





5 Use My PBX

51 Make outbound call

To make an outbound call we need to add trunk first There are five types of

VoIP Trunk

middotAna l og T r unk FXO ports of MyPBX connected to a local PSTN

middotGSM Tru nk GSM ports of MyPBX connected to GSM Network

middotBRI T r unk BRI ports of MyPBX connected to a local PSTN

middotVo I P Tr unk Connected to remote VOIP service server

middotServ ice Prov ider Connected to service provider server

What are FXO and FXS

FX S (Foreign exchange Station) is an interface which drives an analog

telephone or FAX machine FXS interfaces deliver power provide ringing and

use FXO signaling FXS interfaces are what allow you to hook telephones andother analog devices to your PBX

PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





FX O (Foreign exchange Office) is an interface that connects to a phone line to

supply your PBX with access to a public telephone network FXO interfaces use

FXS signaling FXO interfaces allow you to connect your PBX to real analog

phone lines

511 Sample Routing via PSTN Trunk

Letrsquos route all inside extensions through an analog trunk by dialing 9 In

Outbound Routes add a new outbound route as below

Figure 5-1

As we can see from the outbound route of lsquopstnoutrsquo all phone numbers

starting with 9 will have their first digit stripped off (digit 9) and will be sent

to the PSTN (port 1-2)

After we have configured the above we can dial 9 + local number to dial out





via a PSTN line

Note Setting number prefix to wild card X and setting Strip to 0 digits from

the front will allow all calls to go through this outbound route

512 Sample Routing via VoIP Trunk

Letrsquos configure all inside extensions to dial lsquo0rsquo through the VoIP Trunk

1 Add VoI P serv ice p rov i der

Before we do add this please make sure you have a VoIP Trunk account

Trunks VoIP Trunk SIP Trunk

Enter your account information on this page and click Save

Figure 5-2

2 Add Ou tbound Rou tes

As we can see from the Outbound Route of lsquovoipoutrsquo all phone numbers


to the SIP Trunk





Figure 5-3

Now that we have added two outbound dialing rules any call starting with 9

will be routed to the PSTN and any number starting with 0 will be routed to

the SIP Trunk





52 Incoming call

5 2 1 Samp le Rou t i n g to an I VR

Letrsquos configure an incoming call to route to the IVR In the IVR itself letrsquos

configure digit 0 to route the call to extension 500 and digit 1 to route the

call to extension 501

1 Ad d I V R

To add a new IVR go to IVR Create New IVR

Figure 5-4





2 A d d I n b o u n d Ro u te s

As we can see from the Inbound Route of lsquoallinrsquo all incoming calls will be sent

to the IVR

Figure 5-5





APPENDI X A FAQ

Q1 How to Reg iste r SI P dev ice

A1 1) Register SIP soft phone

Download the x-lite softphone from counterpath website

wwwcounterpathcom

After install the x-lite right click the panel and select the SIP Account setting

and then configure it

Disp lay Nam e 500

User Nam e 500

Password 500

Au tho r i za t i on Name 500

Doma in 1921685150

2) Register IP Phone (for example Yealinkrsquos T28 IP Phone)

a) Connect the T28rsquos Internet port to the switch And it can get the IP from

your route

b) Press the lsquoOKrsquo key on T28 to get the IP of T28

c) Put the IP on web browser then you can enter the T28 configure page

through this IP

d) Put the SIP extensions info on the T28 IP phones

Disp lay Nam e 501

User Nam e 501

Reg is te r Nam e 501

Password 501

SI P Server 1921685150

Use the same method register another T28 to other extension

Q2 How do I reset MyPBX back to t he facto r y de fau l t se t t i ngs

A2 To perform a reset please follow steps belowStep 1 Hold down the lsquoResetrsquo button on the back of the unit for 5 seconds

and watch the LEDs on the front of the MyPBX When the status LED turns

red let go of the reset button

Step 2 When the RUN status LED starts blinking MyPBX will be set back to

factory defaults

Step 3 To access the configuration page navigate to 1921685150 using

a web browser Make sure that you are on the 19216850 subnet before

doing this

Step 4 Login to the device with the username lsquoadminrsquo and the password

lsquopasswordrsquo in order to begin reconfiguring the device





APPENDI X B How t o Con f igu r e

Au t obac k up

Before Autobackup can be properly configured an SMB share folder

accessible from MyPBX must be set up on a Windows based machine Once

that has been set up please follow the steps below

Step 1 Add a new folder rename it and set this new folderrsquos share

Properties according to Figure B-1

Figure B-1 Set up share Properties

Step 2 Enter the new folder and create a new text file then rename this file

to statustxt This step is very important DO NOT forget to create the

statustxt file

Step 3 Configure Autobackup settings on MyPBX to Figure B-2





Figure B-2 Autobackup Setting

N et - D isk H ost I P Change this to the IP address of the computer where

backup files will be stored

Net-D isk Share Name Change this to the name of the shared folder

where backups will be stored

Net-D isk Share Username The user name used to log into the network

share Leave this blank if it is not required

Net- D isk Share Passw ord The password used to log into the networkshare Leave this blank if it is not required

If configuring is correctly open your Windows share folder to see if the

MyPBX backup files and folders has been created If the contents of the

backup folder look similar to Figure B-3 then you have successfully

configured Autobackup on the MyPBX unit

Figure B-3 Autobackup setting succeed





APPENDI X C How t o Con f ig u re

NAT set t i ng

Wh en MyPBX i s beh ind a NAT( f i r ew a l l ) you need to con f i gu re NAT

set t i ng on MyPBX i f you w an t t o use a rem o te ex tens ion Please follow

section 1 or 2 below depending on your network configuration

1 If MyPBX is connected to a local network you must set up port forwarding

on your router Specifically you must map port 5060 (default SIP port) and

port 10001-10200 (default RTP port range) as UDP ports

Next go to the MyPBX web interface and configure the SIP settings

according to Figure C-1Ex t e rna l I P Add ress your routerrsquos public IP address

Ext erna l Host your routerrsquos domain

Ex t e rna l Re f resh I n te r va l 20 seconds

Loca l Ne tw ork I den t i f i cat i on 192168502552552550 (change this

according to your network configuration)

NAT m ode Yes

Al low RTP Re inv i t e No

Figure C-1

Assuming that your routerrsquos host address is yeastar3322org your local

network is from 19216851-1921685254 and the subnet Mask is

2552552550 the MyPBX network settings should configured like Figure

C-2





Figure C-2 MyPBX Network setting

2 If MyPBX has a public IP (ie is connected directly to your internet service

provider) the network settings should be configured according to Figure

C-3

Figure C-3

Next you should configure the NAT settings according to Figure C-4

Figure C-4

Ex t e rna l I P Add ress The public IP address of MyPBXExt erna l Host Leave this blank if no domain has been configured





Ex t e rna l Re f resh I n te r va l Leave this blank

Loca l Ne tw ork I den t i f i cat i on Leave this blank

NAT m ode Yes






APPENDI X D How t o Use Au t o

Prov is ion

Step1 Disable DHCP Server on your local network

Eg Disable DHCP Server on Linksys Router

Figure D-1

Step2 Enable DHCP Server on MyPBX

Login MyPBX web interface System Settings DHCP Server Enable DHCP

Server





Figure D-2

Step3 Configure phones on MyPBX auto-provision page

1 Login MyPBX web interface Basic Auto Provision Create New Phone

Figure D-3





2 Fill in the phone detail message on the pop-up windows

Input IP Phonersquos MAC address configure Name Call waiting Line Extension

Label Line active for the phone

Figure D-4

Step4 Turn on the power and connect the network cable to IP Phone

R em ar k The factory default setting of DHCP for IP Phone is enable so you can

skip this step to step 5

If the DHCP is disable please follow below step to enable it (eg Yealinkrsquos IP

Phone)1 Login IP phonersquos web page

2 Enable DHCP

Figure D-5

Step5 Finish





APPENDI X E How do I con f i gu r e

d i st i nct i v e r i ng t ones

Step1 On your IP phone navigate to the Phone settings web configuration

page and find the Distinctive Ring Tone section

For each custom ring tone enter the Internal Ringer Text (can be digits or text)

to trigger the ring tone For example you may enter ldquoFamilyrdquo

eg Yealinkrsquos IP phone

Figure E-1

Step2 Configure the lsquoDistinctive Ringtonersquo on MyPBX

MyPBX web interface Inbound Routes Edit Inbound Route fill in the Internal

Ringer Text on lsquoDistinctive Ringtonersquo





Figure E-2

Step3 Finish

ltFinishgt





Table of Contents 1 Introduction 4

11 Features 4

12 Hardware Specifications 5

121 Exterior Appearance 5

2 System set up 6

21 Connection Drawing 6

22 Connecting Ethernet Line 6

23 Supplying Power 6

3 Managing MyPBX 8

31 Administrator Login 8

32 Status Monitor 9

321 Line Status 9

33 Basic 10

331 Extension 10

3311 Analog Extensions (FXS) 11

3312 VOIP Extension 13

332 Trunk 17

3321 Analog Trunk (FXO) 17

3322 GSM Trunk 19

3323 BRI Trunk 193324 VOIP Trunk 21

3325 Service Provider 24

333 Outbound Routes 25

3331 New Outbound Route 26

3332 Delete Outbound Route 28

334 Auto Provision 28

3341 New Phone 28

3342 Scan Phone 29

34 Inbound Call Control 30

341 IVR 30

3411 Create IVR 30

3412 Delete IVR 32

342 Queues 32

343 Custom Prompts 36

344 Ring Groups 36

3441 Create Ring Group 37

3442 Delete Ring Group 38

345 Inbound Routes 38

3451 Create Inbound Route 393452 Delete Routes 43





346 Blacklist 43



351 DISA 44





361 Options 51

362 Firewall 52


364 SIP Settings 55

365 IAX Settings 58



368 DHCP Server 65

369 PIN User 66







371 Call Logs 73

372 System Info 74

4 Access MRI 76

5 Use MyPBX 82




52 Incoming call 86


APPENDIX A FAQ 88















App l i ca t ions

11 Features






Call Forward

Music On Transfer



Call Pickup Queue

Call Routing QOS







DIDs VLAN










Fron t Side


No Identifying









call




①② ③④ ⑤






Figure 2-1








23 Supplying Power



PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





AC Input 100~240V

DC Output 12V 5A




power outlet











settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





346 Blacklist 43



351 DISA 44





361 Options 51

362 Firewall 52


364 SIP Settings 55

365 IAX Settings 58



368 DHCP Server 65

369 PIN User 66







371 Call Logs 73

372 System Info 74

4 Access MRI 76

5 Use MyPBX 82




52 Incoming call 86


APPENDIX A FAQ 88















App l i ca t ions

11 Features






Call Forward

Music On Transfer



Call Pickup Queue

Call Routing QOS







DIDs VLAN










Fron t Side


No Identifying









call




①② ③④ ⑤






Figure 2-1








23 Supplying Power



PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





AC Input 100~240V

DC Output 12V 5A




power outlet











settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt











App l i ca t ions

11 Features






Call Forward

Music On Transfer



Call Pickup Queue

Call Routing QOS







DIDs VLAN










Fron t Side


No Identifying









call




①② ③④ ⑤






Figure 2-1








23 Supplying Power



PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





AC Input 100~240V

DC Output 12V 5A




power outlet











settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







Fron t Side


No Identifying









call




①② ③④ ⑤






Figure 2-1








23 Supplying Power



PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





AC Input 100~240V

DC Output 12V 5A




power outlet











settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






Figure 2-1








23 Supplying Power



PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM





AC Input 100~240V

DC Output 12V 5A




power outlet











settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





AC Input 100~240V

DC Output 12V 5A




power outlet











settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt









settings below


Username admin

Password password

Figure 3-1





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





32 Status Monitor

32 1 L ine Sta t us

Figure 3-2


Extens ions





Trunks





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





VOI P Trunk

Sta tus




FXO Trun k

Sta tus





GSM Trunk

Sta tus



Signal

No signal

Poor

Average

Good

Excellent

BRI T runk

Sta tus




Service Provider

Sta tus



33 Basic

33 1 Ex t ens ion






Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-3




1) General

middotExtens ion


User Phone

middotPor t


middotN am e




2) Voicemail








3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





3) Mail Setting





as an attachment



4) Flash







5) Group









7）Other Options

Cal l Wai t ing








Ring Out


time defined





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-4






1) General

middotType



protocol SIP


protocol IAX






User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





User Phone

middotPassw ord


middotN am e





(default) or TCP

2) Voicemail





3) Mail Setting








4) VoIP Settings

middotNAT






5) IP Restriction























8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt

















8）Other Options

Cal l Wai t ing







Ring Out


time defined





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-5










Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-6




3 3 2 Trun k



Figure 3-7








1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







1）General





need to be changed





middotBusy Coun t
















V23_UKV23_JPDTMF)




the following









Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-8

332 2 GSM Tru nk

1 Edi t GSM Trun k

1）General






need to be changed

Figure 3-9

3 3 2 3 BRI T r unk

1 Ed i t BRI T runk

1）General




middotS ignal ing

Signaling method



middotSw i tch Type









euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





euroisdn EuroISDN


vendors























Accepted values are









middotNSF






setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





setting

middotEchocancel



middotCRC

CRC Verification

middotGlob al DOD


DOD Set t in g


2) Bind Extension

Figure 3-10

33 2 4 VOI P Trunk

1 Add SI P Trun k







middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





middotType


protocol SIP






Domain


From User



middotUsername


middotPassw ord




On l i ne num ber








by the Request-URI

middotT ranspor t







Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-11

2 Add I AX Trunk



middotType








middotUsername


middotPassw ord


On l i ne num ber











Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-12




VoIP fields

middotType

SIP or IAX


protocol SIP








required





DOD Set t in g


2) Bind Extension





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-13



Figure 3-14







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







popup window

1）General


























middotPassw ord


without a password

middotPI N User














call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt












call records)

bull





number











Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-15







3 3 4 1 N ew Phone








window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





window

1）General

middotMAC


middotN am e

Name of this Phone




middotKey As Send

middotL ine




Figure 3-16




33 4 2 Scan Phone









3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






3 4 1 I V R






Figure 3-17

34 1 1 Create I VR


1）General

middotN um ber


the IVR

middotN am e

A name for the IVR

middotP r om pt


middotRepeat Coun t









2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt








2）


middotTim e Out






Figure 3-18





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





3 4 1 2 D e l e te I VR


34 2 Queues







1）General

middotQueue Nam e




them into the queue















ring pass

2）Agents


current queue













middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt











middotP r om pt


middotFrequency


5) Events





wait time

7) Others







middot Jo in Emp ty










middotRetry













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt













Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-19








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt








following





to start recording

Figure 3-20

2 Up load Promp t





Figure 3-21

34 4 R ing Grou ps








Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-22



1）General






group

middotS t ra tegy



















Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt









Figure 3-23










Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-24



1）General











































2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt

























2) Member Trunks





middotEnd Cal ls


middotExtens ion


middotVo icemai l


middot I V R


middotRing Grou p









middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






middotQueues


middotFaxes





Service Provider






configuration







Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-25







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







34 6 B lack l is t





Figure 3-26



Figure 3-27








3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






3 5 1 D I SA









security

Figure 3-28






Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-29

1) General

middotDI SA N am e











35 2 Confer enc ing



middotExtens ion







1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





1234)

Figure 3-30



Figure 3-31


1 General







default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





default setting)



setting)


setting)



default setting)

middotCal l Pick up


setting)




















default setting)


follows











setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






setting)





setting)



setting)



default setting)



default setting)







default setting)



setting)



setting)





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-32














Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-33



middotDup lex



Figure 3-34





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





36 System Settings

3 6 1 Op t ions

1) General









middotTone Region






middotFXO Mod e


















Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







Figure 3-35

3 6 2 Fi rew a l l





security criteria

1) Enable Firewall


2) Common Rules

middotN am e









middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







middotP ro toco l


middotPor t



middot I P


Ex 1921685100255255255255 for ip 1921685100

Ex 21620724547255255255255 for ip 21620724547

Ex192168502552552550 for ip from 19216850 to 1921685255

middotMAC Addr ess



middotAc t i on




Figure 3-36

3) Auto Defense

middotPor t






middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





middotP ro toco l


middotRate



be refused directly

Figure 3-37

4) SIP Defense

middotPor t


middotP ro toco l


middotSI P Packets





in 60 seconds

Figure 3-38

5) Other Settings






middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





middotD rop A l l











Figure 3-39


1) General

middotUDP Por t


middotTCP Por t



middotRTP Port End


middotDTMF Mod e




















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt

















2) NAT


extensions

middotEnab le STUN


middotSTUN Addr ess

























10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt











10000255000 Also RFC1918




middotNAT Mode


follows










routing

3）QOS




traffic



4）Codecs



















most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt














most other codecs






Figure 3-40


1 ) Gene ra l

middotB ind Por t






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






middotBandw i d th






2）Codecs












SPEEX





most other codecs




ADPCM G729 H26 1 H26 3 H263 p H26 4






Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-41





box








message




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt




















middotPassw ord


middotSMTP Server



middotPor t










proper





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-42


1) LAN

middotDHCP



middotEnable SSH



and debug


middotH os tnam e








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt








middotSubn et Mask


middotGatew ay


middotPr im ary DNS


middotSecondary DNS


2) VLAN






middotVLAN Num ber








3) WAN



Static IP Address

middotDHCP





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





















middotPPPoE



steps










Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-43

36 8 DHCP Serv er








Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-44

36 9 P I N User




1) Options

middotAccess Code






2) PIN User















middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt












middotN am e


middotPI N L i s t


Figure 3-45














Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt









Figure 3-46




new password





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-47







Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-48






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






Figure 3-49












Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-50





update the firmware


N ote








Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-51

37 Reports

37 1 Cal l Logs




CSV file





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-52


Genera l


N e t w o r k



Disk Usage


Memory Usage






Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 3-53





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





4 Access MRI










Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 4-1

42 User log in








Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 4-2

43 Vo icem ai l






Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 4-3

44 Record






Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 4-4

4 5 Se t t i n gs










Ring Out


time defined





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 4-5

4 6 Fo l low m e


Figure 4-6





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





5 Use My PBX



VoIP Trunk










PSTNPSTN

Normal Phone

IP Phone

601

602

603

604

FXS Lines LAN

IP Provider

Soft Phone

Router

GSM








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt








phone lines




Figure 5-1









via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





via a PSTN line









Figure 5-2




to the SIP Trunk





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure 5-3



the SIP Trunk





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





52 Incoming call





1 Ad d I V R


Figure 5-4







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







to the IVR

Figure 5-5





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





APPENDI X A FAQ




wwwcounterpathcom



Disp lay Nam e 500

User Nam e 500

Password 500


Doma in 1921685150



your route



through this IP


Disp lay Nam e 501

User Nam e 501


Password 501








factory defaults



doing this








Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






Au t obac k up









statustxt file
























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt























NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






NAT set t i ng













NAT m ode Yes


Figure C-1




C-2








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt








C-3

Figure C-3


Figure C-4








NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt







NAT m ode Yes







Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt






Prov is ion



Figure D-1



Server





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure D-2



Figure D-3








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt








Figure D-4






2 Enable DHCP

Figure D-5

Step5 Finish












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt












Figure E-1








Figure E-2

Step3 Finish

ltFinishgt





Figure E-2

Step3 Finish

ltFinishgt

Date post:	16-Jul-2015
Category:	Documents
Upload:	giorgio-marti
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